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THE UNIVERSITY OF THE WEST INDIES

HUMAN RESOURCES DIVISION

ONLINE JOB APPLICATIONS USING E-RECRUIT, FREQUENTLY ASKED QUESTIONS

CONTENTS

Competencies ................................................................................................................................................................ 2

Q. What is a competency? ........................................................................................................................................ 2

Q. What are the five (5) Core Competencies? .......................................................................................................... 2

Q. Where may an employee of the UWI find a definition of the core competencies? ............................................ 2

eRecruit For Applicants.................................................................................................................................................. 2

Q. I’ve attached my resume to my application. Do I need to fill out the application form? ................................... 2

eRecruit for Recruiters and Hiring Managers ................................................................................................................ 2

Q. What is the meaning of “Disposition” in eRecurit? .............................................................................................. 2

Q. What approvals are required when processing a Job Opening, and how does the system know who is

involved?.................................................................................................................................................................... 3

Browser and Display Issues ........................................................................................................................................... 4

Q. the PeopleSoft website does not display correctly, or seems jumbled. I am using Internet Explorer 9 or

higher, is there anything i can do about it? ............................................................................................................... 4

Access to PeopleSoft ..................................................................................................................................................... 4

Q. I work at the St. Augustine Campus, but I do not have a computer, How do I access PeopleSoft to complete

my application for internal advertisements? ............................................................................................................ 4

Q. I work at the St. Augustine Campus, but my site does not have access to the Campus Intranet. How do I

access PeopleSoft to complete my application for internal advertisements? .......................................................... 5

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COMPETENCIES

Q. WHAT IS A COMPETENCY?

A. A competency is an observable ability, skill, knowledge, motivation or trait defined in terms of the behaviours

needed for successful job performance. Competencies are used to translate the strategic vision and goals of an

organization into the behaviours or actions that employees must display for the organization to be successful.

Q. WHAT ARE THE FIVE (5) CORE COMPETENCIES?

A. The University of the West Indies has identified five (5) competencies

• Client Focus

• Continuous Learning

• Interactive Communication

• Using Information Technology

• Worth Ethics and Values

Q. WHERE MAY AN EMPLOYEE OF THE UWI FIND A DEFINITION OF THE CORE

COMPETENCIES?

A. Log in to PeopleSoft using the link on the Campus Intranet (https://intranet.sauwi.uwi.tt). Once you have

logged in to PeopleSoft, navigate to from the Main Menu: LEARNING AND DEVELOPMENT >> VIEW

COMPETENCY DICTIONARY

ERECRUIT FOR APPLICANTS

Q. I’VE ATTACHED MY RESUME TO MY APPLICATION. DO I NEED TO FILL OUT THE

APPLICATION FORM?

A. Yes. The application form is used in the initial screening process. If your profile as found in the application

form, does not match the screening criteria you may be eliminated from consideration. Applicants are encouraged

to fill out the application form in as much detail as possible.

ERECRUIT FOR RECRUITERS AND HIRING MANAGERS

Q. WHAT IS THE MEANING OF “DISPOSITION” IN ERECURIT?

A. The Disposition field describes the status of an applicant in relation to a particular job application. As actions

are taken within eRecruit, the Disposition is updated. Examples of possible dispositions are shown below. An

exhaustive list may be found in PeopleBooks

• Draft – Applicant has begun an application, but has not submitted it.

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• Applied – An application has been completed and submitted.

• Screened – Application has been screened with passing marks

• Interview – Applicant has reached the interview stage

• Offer – Offer has been decided

• Offer Accepted – Applicant has indicated acceptance

• Ready to Hire – Preliminary checks have been done in preparation for hire

• Hired – Applicant has been hired to this job opening

• Reject – Applicant is unsuitable for this job opening.

• Withdrawn – Applicant has withdrawn application from consideration

Q. WHAT APPROVALS ARE REQUIRED WHEN PROCESSING A JOB OPENING, AND HOW DOES

THE SYSTEM KNOW WHO IS INVOLVED?

A. There are four approvals necessary when creating a new job opening.

1. The Hiring Manager

2. The Head of Department

3. The Dean of Faculty (for Academic Departments)

4. The Recruiter

The Hiring Manager is listed in the Job Opening under the “Hiring Team” tab. The Hiring Manager is the person

managing the Job Opening from within the hiring department, generally an Administrative Assistant with

responsibility for human resources matters. If multiple Hiring Managers are listed, each person receives an email

requesting approval.

The Head of Department is determined by the “Department” field listed on the “Job Details” page of the Job

Opening.

The Dean of Faculty is determined by the “Department” field on the “Job Details” page of the Job Opening.

The Recruiter is listed in the Job Opening under the “Hiring Team” tab. The Recruiter is the person managing the

Job Opening on behalf of the Human Resources Division. If multiple Recruiters are listed, each person receives an

email requesting approval.

See below a screen shot of a typical Job Opening workflow process as viewed from the “Approvals” tab of the Job

Opening.

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BROWSER AND DISPLAY ISSUES

Q. THE PEOPLESOFT WEBSITE DOES NOT DISPLAY CORRECTLY, OR SEEMS JUMBLED. I AM

USING INTERNET EXPLORER 9 OR HIGHER, IS THERE ANYTHING I CAN DO ABOUT IT?

A. PeopleSoft has certified the use of Internet Explorer and Firefox web browsers for use with the system but

there are known issues, some of which have prescribed workarounds and others which do not. In the case of

Internet Explorer, PeopleSoft recommends turning on the Compatibility View feature. The following is an excerpt

from Microsoft’s support site (http://support.microsoft.com/kb/2536204)

“Some websites might appear blank or might not display correctly in Windows Internet Explorer 9. One possible

explanation: The site might have been designed for an earlier version of Internet Explorer.

This article describes how to use the Compatibility View feature in Internet Explorer 9 to view the websites that are

designed for an earlier version of Internet Explorer.”

Please find below instructions for enabling the Compatibility View using Method 1 as listed on the same site.

If use of the Compatibility View feature does not solve your problem, contact the PeopleSoft Administrator by

emailing servicedesk@sta.uwi.edu.

ACCESS TO PEOPLESOFT

Q. I WORK AT THE ST. AUGUSTINE CAMPUS, BUT I DO NOT HAVE A COMPUTER, HOW DO I

ACCESS PEOPLESOFT TO COMPLETE MY APPLICATION FOR INTERNAL ADVERTISEMENTS?

A. If you do not have a computer, but your department has access to the Campus Intranet, it is advised that you

make arrangements through your Head of Department to access one for the purposes of responding to an

advertisement.

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Q. I WORK AT THE ST. AUGUSTINE CAMPUS, BUT MY SITE DOES NOT HAVE ACCESS TO THE

CAMPUS INTRANET. HOW DO I ACCESS PEOPLESOFT TO COMPLETE MY APPLICATION FOR

INTERNAL ADVERTISEMENTS?

A. If you are unable to access the Campus Intranet from your department, first try to arrange access through your

faculty or administrative unit. If formal or informal arrangements cannot be made, contact the Human Resources

Division on the main Campus.