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The Ultimate Meeting Professionals Guide to Internet Connectivity Presented by Jim Spellos President Meeting U. Moderated by Tyler Davidson Chief Content Director Meetings Focus Tuesday, February 17, 2015
Transcript of The Ultimate Meeting Professionals Guide to Internet ... Ultimate Meeting Professionals Guide to...
The Ultimate Meeting Professionals Guide to Internet Connectivity
Presented by
Jim SpellosPresident
Meeting U.
Moderated by
Tyler DavidsonChief Content Director
Meetings Focus
Tuesday, February 17, 2015
Today’s Webinar is worth the following credit toward the CMP
application through the CIC: Site Management, 1 hour. To receive this
credit for attending simply visit:
www.meetingsfocus.com/webinarclubtechnology
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Housekeeping
Thank you to our Webinar Sponsors:
One live attendee today will win a
prize!
February Prize Package• Complimentary Night Stay at the Portola Hotel & Spa
Monterey Bay!
Today’s Speaker:
Jim SpellosPresident
Meeting U.
www.meeting-u.com
Learning Objectives
Understand the critical terms that relate to Internet connectivity
and bandwidth at meetings and events, including pricing, and how
to asses them on your site inspection
Identify the five key questions to ask a hotel about their Internet
capabilities while performing a site inspection
Use apps and Web tools to measure and quantify Internet speed
at hotels and convention centers
The Ultimate Meeting Professionals Guide to Internet Connectivity
Jim SpellosMeetings Focus Webinar
February 17, 2015
Can You Talk the Talk?
• Bandwidth
The amount of data that can be transferred every second across the
internet. Typically measured in bits per second (bps)
Bandwidth - Shared vs. Dedicated
4 Streams
– Guest Room (Shared)
– Presentations/Services (Dedicated)
– Event Operations (Dedicated)
– Attendees (Shared)
Can You Talk the Talk?
• Bandwidth
• IP Request
The number of times a device “requests” to visit a web page
• Bandwidth
• IP Request
• Digital Density
The number of devices (not people) accessing the internet at a given time.
Can You Talk the Talk?
The Tech Inspection
• Places & spaces to review
• Lobby/public space
• Meeting space
• Guest rooms
Some Helpful Tools
For the site visit, how about Point & Measure (iOS) or Smart Measure (Android) to confirm room sizes?
APEX Bandwidth Estimator
http://www.conventionindustry.org/StandardsPractices/APEX/bandwidthconnectivity/bwidthestimator.aspx
Coverage? App
Planner Pet Peeves About Connectivity & Hoteliers
• Charging for amount of bandwidth used
• Double dipping for multiple devices
• Having to purchase before testing
• And what’s with that %@&!
Convention Center pricing?
Supplier Pet Peeves About Connectivity & Planners
• Discussing needs a few days
before the event
• Not knowing your usage history
• Demanding it for free
• Discussing needs a few days
before the event (did I mention
that already?)
What Does It Really Cost???
The speed and consistency of the connections, and not the cost, should be your most important consideration…usually.
ExpensesCurrent Revenue
ModelFairer Revenue
Model?
Hardware/Installation $700,000.00
Annual Staff Sal/Benefits $80,000.00
Annual Tech Expenses $20,000.00
Years Between Upgrades 3
# Guest Rooms 700 700
Occupancy % 70.00% 70.00%
Internet Fee/RoomNight $11.99 $3.00
% Guest Rooms Purchasing Package 25% N/A
Meeting Room Internet Revenue 0 N/A
TOTALS $1,000,000.00 $1,608,308.63 $1,609,650.00
PROFIT MARGIN 160.83% 161%
Critical Questions
Previous Hotel• How much bandwidth did we use at
our meeting (which times/places
were most heavily used?)
• How many IP requests did we make
(hourly basis)?
• What was our peak
bandwidth & IP usage?
Hotels Under Consideration• Who manages the bandwidth?
• How big is the pipeline?
• How many concurrent IP requests can
you handle…and where?
• Is it shared or dedicated…and where?
• What is the age of the pipeline?
Also ask how much bandwidth is dedicated for the guest rooms
App Provider
• Is the app native or
web-based?
• How much
bandwidth/device is
recommended?
What else at your event requires bandwidth? Shouldn’t be that much today…but that’s also changing!
Your Friend, the Hotel’s IT Director
• Include him/her in the site visit
• Copy them on all your
technical questions
Odds & Ends
• How usable are 3G, 4G &
LTE?
• Issues with MiFi
• Analyze your WiFi – WiFi
analyzer app (Android)
Recap of Key Points• Understanding the terms
• Identifying critical tools
• Knowing which questions to
ask
Thank You!James Spellos, CMP
President, Meeting U.
www.meeting-u.com
www.jspellos.wordpress.com
facebook.com/meetingu
twitter.com/jspellos
paper.li/jspellos
scoop.it/way-cool-tools
and on…and on…and on…
One live attendee today will win a
prize!
February Prize Package• Complimentary Night Stay at the Portola Hotel & Spa
Monterey Bay!
Jim Spellos
President
Meeting [email protected]
Tyler Davidson
Chief Content Director
Meetings [email protected]
Questions?
Our TAKE 10 feature, provides answers to some of the key questions we just
did not have time to get to during today’s webinar. Look for an email coming
soon!
Upcoming Events
• Better Event Email Invites in 7 Easy Steps –
Presented by Kevin Yanushefski
Wednesday, February 25th, at 1:00pm Eastern
• Strategic Hotel & Contract Negotiations, Part 1 & 2 – presented by
Robyn Mietkiewicz - March 11th and 25th at 1:00pm Eastern
On Demand - Also available for you to view at any time.
Visit (www.meetingsfocus.com/webinars) today learn more, register and
Watch Now!
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program
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The Ultimate Meeting Professionals
Guide to Internet Connectivity
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