The Stores of the Future - Urban Land Institute
Transcript of The Stores of the Future - Urban Land Institute
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The Stores of the Future
Kiril Popov
Analyst
June 16, 2016
FUNG GLOBAL RETAIL & TECHNOLOGY
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Agenda
ABOUT US
THE STORES OF THE FUTURE
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About Fung Group
TRADING LOGISTICS DISTRIBUTION RETAILING
Li & Fung Limited Listed on SEHK
Global Brands Group Listed on SEHK
Fung Retailing Limited Privately Held Entity
Convenience Retail
Asia Limited
Listed on SEHK
Trinity Limited
Listed on SEHK
Branded Lifestyle Holdings Limited
LiFung Kids (Holdings) Limited
Toyrs “R” Us (Asia)
Suhyang Networks
UCCAL Fashion Group
Privately Held Entities
Fung Holdings (1937) Ltd.
A privately held entity and major shareholder of the Fung Group
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About Fung Global
• Fung Global Retail & Technology advises retailers, real estate developers and tech companies on projects
situated at the intersection of retail, tech and/or fashion.
• Our team offers a robust knowledge bank and significant experience in the retail, fashion and tech fields.
We are involved in many areas of the business and believe this allows us to offer a unique perspective by
focusing on the future and where the sector is heading.
A Unique Combination of Retail, Fashion & Tech
RETAIL FASHION TECH
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Agenda
ABOUT US
THE STORES OF THE FUTURE
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Fun & Engaging
Personal
Discovery
The Store is Changing
• It’s about discovery: brands are using
showrooms and fitting rooms to
replace traditional stores
• A fun and engaging experience:
technology is enabling interactive
experiences and new ways to
connect with the consumer
• A new level of personalization: more
companies are using data to offer a
personalized experience online as
well as offline
The Store
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A Place for Discovery: b8ta
• b8ta sells monthly-based
subscriptions to companies
• Provides real-time analytics
• Focused on “educating the
customer”
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A Place for Discovery: b8ta
Source: TechCrunch
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• Urban Outfitters acquired the Vetri Family group
of restaurants in 2015
• Club Monaco collaborated with Café Myriade
to open an in-store coffee shop in Montreal
Food & Beverage
Interactive
Tech
• Rebecca Minkoff offers interactive mirrors as
well as virtual reality headsets in stores
• Tommy Hilfiger stores have virtual reality
headsets that allow visitors to experience
runway shows
More Than Buying Products
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• Urban Outfitters acquired the Vetri Family group
of restaurants in 2015
• Club Monaco collaborated Café Myriade to
open an in-store coffee shop in Montreal
Food & Beverage
Interactive
Tech
• Rebecca Minkoff offers interactive mirrors as
well as virtual reality headsets in stores
• Tommy Hilfiger stores have virtual reality
headsets that allow visitors to experience
runway shows
Fun and Engaging Interactive Experiences
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Personalized In-Store Experience
Source: Tulip.io
• Tulip is a platform that offers
store associate mobility for
“the store of the future”
• Tulip is working with Coach,
Toys’R’Us, Bonobos, Frank +
Oak, Saks Fifth Avenue, Frye
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Personalized In-Store Experience
• Robots will increasingly take
over sales associate functions
• SoftBank and Lowe’s already
experimenting with robot
sales associates
Source: Altaviawatch