The State of Employee Engagement in 2015

Employee Engagement is declining

In 2014, global employee engagement levels went down to the lowest

point in eight years, with only 65,9% of employeesengaged.

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Quantum Workplace

Gallup U.S Daily confirms it

According to Gallup, U.S. Employee Engagement is estimated at

32.1% for November 2015, with a current year-to-date

average at 31.9%.

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Gallup Poll

Companies are struggling

87% of companies around the world cite employee

engagement and culture issues as one of their top challenges.

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Deloitte

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Medium-sized companies experienced the biggest decline

Quantum Workplace

-1.66 -5.03 -2.59

1-249 employees

250-499 employees

500-999 employees

1000-4999 employees

-1.69 -3.2

5000+ employees

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1.8% 2.6% 3.2% 4.0% 5.03%5.8% 7.0% 8.3% 8.9% 10.0%

22.2%25.4% 26.5% 26.9% 26.3%

70.2%65.0%

62.0% 60.2% 58.7%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

1-249 250-499 500-999 1000-4999 5000+

Engaged Contributing Disengaged Hostile

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Smaller organizations report higher engagement scores

Quantum Workplace

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Employee Engagement Drivers

Managers drive engagement

Managers account for as much as 70% of variance inemployee engagement scores.

80% of employees dissatisfied with their direct manager aredisengaged.

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Gallup

Dale Carnegie

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Key Engagement Drivers

Confidence in Leadership

Commitment to Valuing Employees

Relationships with

CoworkersInnovationPositive

Outlook on the Future

Meaningful Work

Image via Picjumbo

Engagement ROI

Engaged employees give their best

91% of highly engaged employees always or almostalways try their hardest at work, compared with 67% of disengagedemployees.

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Temkin Group

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Engagement ROI

Increased retention

Profit increase

More sales

Increased market share

Better customer service

Stronger employer

brand

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Employee engagement drives business results

Employee engagement programs can increase profits by $2,400 per employee per year.

Workplace Research Foundation

Organizations that have over 50% engagement retain over 80% of their customers.

Demand Metric

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Companies with a formal engagement program vs. other companies

15.5 % 15.1 %

13.1 % 12.7 %12.3 %

4.6 % 4.7 %

-1.2 %-4

-2

0

2

4

6

8

10

12

14

16

18

Annual Company Revenue Revenue from CustomerReferrals

Overall Sales TeamAtainment of Annual Cota

Improvement in AnnualCustomer Service Cost

Aberdeen Group

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Engaged employees stay longer

70%

Of companies with high retention rates have engaged employees.

Companies with improved retention overthe past three years had considerablymore engaged employees (70%),compared to companies where retentiondeclined (59%).

Quantum Workplace

Image via Tookapic

tMoving forward

Create a culture of engagement by

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Engaging leaders

Building a strong employee value proposition (EVP)

Empowering employees

Growing your talent

Focus on communicating more

Constantly ask for feedback. Set up weekly meetings with the staffand engage in a conversation. Allow them to speak freely; let themsay what they have on their mind, even if it’s not something you’dwant to hear about.

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Ask employees how they’re feeling

Use an anonymous employee engagement survey; you don’t want toknow who said what because you’ll be preoccupied with assessingpeople’s concerns and making improvements to increase motivationand engagement.

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Communicate goals and clarify expectations

Express targets and goals, reward your people every once in a while,and keep them engaged with good advice.

Set up weekly brainstorming sessions, talk about tasks andresponsibilities, and let them be in charge, too. Some might surpriseyou with ingenious ideas.

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Promote organizational values

By promoting active effectiveness and organizational values, youencourage employees to share ideas, work with more passion andstay engaged.

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tUpcoming events

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Employee Engagement events in 2016

Employee Engagement Conference and Workshop

13-14 January 2016, London, UK

Register

www.uninemerdu.com

HR Summit Conference

March 31 -April 1 2016, Seattle, WA, US

Register

Employee Engagement Summit

14 April 2016, London, UK

Register

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WorkHuman 2016

9-11 May 2016, Orlando, Florida, US

Register

www.uninemerdu.com

2016 Employee Engagement Conference

18–20 July 2016, Denver, Colorado, US

RegisterGartner Digital Workplace Summit

21-22 September 2016, London, UK

Register

Employee Engagement events in 2016

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