The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of...

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Transcript of The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of...

Page 1: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis
Page 2: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety

2. Defensiveness2. Defensiveness

3. Acting Out

4. Tension Reduction

Page 3: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 4: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 5: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: A noticeable increase or

change in behavior, e.g., pacing, finger

drumming, wringing of the hands, drumming, wringing of the hands,

staring, etc.

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The Stages of Crisis

1. Support: A non-judgmental approach

to decreasing anxiety.

Page 7: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 8: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 9: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

2. Defensiveness: The beginning stage

of loss of rationality. At this point an

individual often becomes belligerent and individual often becomes belligerent and

challenges authority.

Page 10: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

2. Set Boundary: Take control of the

escalating situation by offering choices

Page 11: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 12: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 13: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

3. Acting Out: Loss of control, usually

resulting in physical or verbal

aggression.aggression.

Page 14: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

3. Maintain safety: Use of non-violent

restrain, when necessary.

Page 15: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build Rapport

Page 16: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Build

Rapport

Page 17: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

4. Tension Reduction: The decrease in

physical and emotional energy which

occurs after a person has acted out, occurs after a person has acted out,

characterized by the regaining of

rationality.

Page 18: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

4. Build Rapport: Use the COPING

Model

Page 19: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The COPING Model

C: Control

O: Orient

P: PatternsP: Patterns

I: Investigate

N: Negotiate

G: Give

Page 20: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

What is your leadership style?

Page 21: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

The Stages of Crisis

1. Anxiety: Support

2. Defensiveness: Set Boundary2. Defensiveness: Set Boundary

3. Acting Out: Maintain Safety

4. Tension Reduction: Process

Page 22: The Stages of Crisis - Texas Association of School …...The Stages of Crisis 3. Acting Out: Loss of control, usually resulting in physical or verbal aggression. The Stages of Crisis

A few key roles…

� The role of language in the process

� The role of non-contingent communication

� The role of rational detachment � The role of rational detachment


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