THE RISE OF THE M ULTI-GENERATIONAL...
Transcript of THE RISE OF THE M ULTI-GENERATIONAL...
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THE RISE OF THE M ULTI-GENERATIONAL WORKFORCE
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Speaker
ERIK LUCKENDir. of Workplace St rategyRSP Architect s
LEARNING OBJECTIVES> The forces creat ing a t ruly mult i-generat ional
workforce;
> Benefits of a mult i-generat ional workforce for
people, teams, and organizat ions
> Myth-bust ing generat ional stereotypes on
workstyle and workplace preferences;
> Workplace strategies to at tract , retain, and
empower an age-diverse workforce
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SU
RR
OU
ND
ING
AR
EA
SH
AR
ED
SU
PP
OR
T: B
UIL
DIN
G
/ CA
MPUS
Learning Center
Conference Center
Work Club
Locker Room
Brand Experience
SH
AR
ED
SU
PP
OR
T
: HU
B
Pantry
MediumConference
Huddle Lounge
Breakout Space
TelepresenceRoom
SuppliesN
EIG
HB
O
RH
OOD
Small Conference
Huddle Rooms
Focus Rooms
Open Collaboration
Project Room
PersonalLockers
Phone Booth
Green SpaceWork Cafe
Meditation Room
Cafeteria
Lounge
Innovation Lab
Large Conference
Community Space
Bars / Pubs
Coffee Shops
Restaurants
Gym / Fitness
Health Center
Childcare
Gym
Hospital
Public Transit
VARIETY
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There are physical changes that come with age
Lighting• Natural light
• Control glare
• Ambient lighting at appropriate levels
• Personal control
Acoustics• Zoning noisy activities
• Acoustic ceilings
• Carpeted floors
• Sound-absorbing panels
• White noise
Ergonomics• Encouraging movement
and multiple postures
• Ergonomic chairs
• Height adjustable desks
• Controls that are obvious, simple, and intuitive to use
Wayfnding• Clear space-planning
• Effective signage
• Color-coding, land-marking and layout differentiation
• Intuitive navigation
RelaxationSpaces for recuperation
Calming aesthetics
Views to nature
Biophilia
Wood
NOT QUITE AGE AGNOSTIC
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SurveyAge-focused questions; analyzing results with age as a lens
Focus GroupsFrom an emphasis on next gen to an equal exploration of mature gen
DiversifyWork with clients to ensure age diversity in end-user engagements
Activity AnalysisAlong with other critical lenses, analyze space by age group use
Virtual Reality/3DExplore movement through the workplace with varying degrees of ability
Camera JournalingLet mature workers show what hinders and what helps them through their eyes
InterviewsListen and learn with age groups as an intentional framework for interviews
Benchmark Best PracticesConducting post-occupancy evaluation studies to understand what works and what doesn’t
INCLUSIVE DESIGN PROCESS
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IT’S STARTING AGAIN...
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