Multi Generational
Transcript of Multi Generational
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MULTIGENERATIONAL& MULTICULTURAL
WORKFORCE.
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LETS START WITH MULTIGENERATIONAL
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Post-War Generation: Traditionalists
Born: 1922 to 1945
Teen Years: 1942 to 1963
Today (2009): 64 plus
years
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Traditional Generation Values
Believes in conformity and rules
Believes in logic
Very defined sense of right and wrong
Loyalty and respect for authority
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Traditional Generation Attributes
Disciplined
View an understanding of history as a way toplan for the future
Dislikes conflict
Detail oriented
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Traditional Generation Work Style
Consistent and uniformity
Past oriented
Command and control leadership
Prefer hierarchical organizational structures
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Boomers
Born: 1946 to 1964 (or
1965)
Teens: 1960 to 1982
Today (2009): 45 to 63
years old
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Boomers
With increased education, financial and social
opportunities, they are often portrayed as a
generation of optimism, exploration and
achievement
They also came of age when the country was
frequently torn by differing views on politics,
war and social justice (Vietnam war, protests,
assassinations of Kennedy and King)
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Boomers
This generation witnessed and participated in
some of the greatest social changes in the
countrys history during the 1960s and 1970s
with the Civil Rights Movement and the
Womens Movement coining such terms as
glass ceiling and the equal opportunity
workplace
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Boomer Values
Individual choice
Community involvement
Prosperity
Ownership
Self-actualization
Health and wellness
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Boomer Attributes
Adaptive
Goal oriented
Focus on individual choices and freedom
Positive attitude
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Boomer Work Style
Confidence in tasks
Emphasize team-building
Seek collaborative, group decision making
Avoid conflict
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Generation X
Born:
1965 to 1980
Teens Years:
1980 - 1998
Today (2009):
29 to 43/44 years old
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Generation X
Was pushed toward adulthood at an age
earlier than any other recent generation
Whereas Boomers came to understand thatthe future was theirs for the taking, Gen X felt
that the future had been given to their
parents and other siblings and found the
future disappointing and somewhat
unappealing.
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Generation X
Gen Xers spent less time with their parentsthan previous generations of children had(coined the latchkey kids)
Divorce was common
They were not coddled for every emotionalneed and want
Learned that their parents were human andfallible and often found themselves treatingtheir parents like older friends
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Generation X
Gen Xers learned independence early in lifeand turned it into a valuable hallmark as theyprogressed into the working world
Just as they hit the working world, the 1980economic downturn occurred. Suddenly theirfuture looked crowded. Competition for jobswas tight. For the first time in history, thisgeneration was being told they would not beable to replicate the lifestyles of their parents.
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Generation Xs
Key Character-Shaping Events
A Diverse Group
of Friends
End of the Cold War fall of the Berlin Wall
Iran hostage crisis
Entry of women into the workforce
Significant increase in their parentsunemployment
Growth of the Internet (PCs)
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Generation Y: Millennial
Born: 1980-2000 (some say
1978 to 1998; some say to
1994)
Teen Years: 1994-2018
Today (2009): 9 to 29 yearsold
Largest consumer group in
the history of the US: 70
million-plus The children of Baby
Boomers, the upbeat younger
siblings of Gen X
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Gen Y
This generation has grown up in an era oftechnology. They have always known cable tv,cell phones, pagers, answering machines,
laptop computers and video games Whereas Boomers saw the future as theirs
and Gen X found the future disheartening, thisgeneration questions whether they will have afuture. Columbine shooting and September 11have deeply affected this generation.
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Gen Y
Gen Y Boomer parents are very involved in
their childrens lives providing for many
emotional, educational and physical needs
and some wants
This generation has received a lot of praise
and reward throughout their life for their
efforts
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Gen Y
Many in this generation have closerelationships with their parents oftencontinuing to live with them and to be
supported by them to some extent asthey enter the workforce
These young workers seek their parentsadvice and approval and look to managers toprovide the same nurturing advice andapproval as their parents have
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Gen Y
Spent a good deal of time
watching as their parents rose to
the top of the corporate ladder, balancing work
and family, and have seen their parents lose jobs
as a result of downsizing and reorganizations
Work is temporary and unreliable
Less committed to an employer sensing thatemployers are less committed to long term
employment
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Terrorism: 911, World Trade Center,Oklahoma City
School violence: Columbine
Global warming, natural disasters,AIDS
Ubiquitous technology
Working mothers
Unprecedented bull market
Pro-child culture
Gen Y/ Millennials
Key Character-Shaping Events
Upbeat and Determined
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How do 3 generations view the topic
of WORK
Boomers Work, work, work. Its what we are
all about
Gen Xers Work. Work more with flexibility.
Work even more? Lets talk
Gen Yers Work flexibly anywhere, but I need
complete access to information and the answer
to Why? Work anytimeon my terms. Workeven more? That is so lame, Im texting all of my
friends to tell them how lame you are!
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How do the generations view
feedback?
Traditionalists - No news is good news
Baby Boomers - Once a year, with lots of
documentation Generation Xers - Sorry to interrupt, but how
am I doing?
G
eneration Yers - Feedback whenever I wantit at the push of a button
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LETS ADD IN MULTICULTURAL TO THE
WORKFORCE
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Multicultural Workforce
A multicultural workforces is one wherein acompanys employees include members of a
variety of ethnic, racial, religious and gender
backgrounds Each employee brings his or her unique self
into the workplace. It is important that this
uniqueness is recognized, accepted and
valued by peers, leaders and colleagues, just
as it is important for the employee to value
the uniqueness of others
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Multicultural Workforce
Communication uses verbal and non-verbal
elements to exchange information to create a
shared understanding
People have different communication styles
Different preferences for personal space
Some cultures have a tradition of not
questioning superiors
Others are very open with questions
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Multicultural Workforce
Language can also be a barrier to effective
teamwork
Expectations regarding how the work is to be
done can also differ among cultures
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Blending the Workforces
Recognize differences
Each group has their own traits and
characteristics of learning, communicating andworking
Managers and staff need to recognize and
understand the varying expectation and
attributes among these groupings
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How Do We Succeed?
Me, You, They, Them (us).are all responsible tofind a middle ground, recognize and celebratedifferences, mentor and each other
Understanding in order to bridge the gap Learn from one another, no matter what age,
ethnicity, perspective or generation
Talk and communicate in multiple ways fromtexting, tweets, FB, LI, blogging and emails togood old fashion face to face communication(keeping in mind the companys communicationpolicies)
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Implementing clear policies and practices with
set guidelines for privacy and protection Giving up old ways to gain and get new, next
level
Expectations stated clearly for everyone Networking socially to leverage everything
Extend a hand to help everyone succeed
Respecting, reverence and regard for oneanother, be real
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Appreciating and accepting
Think before you judge, anyone or anything
Invite someone from a different generation orethnicity to spend time with you and then learnfrom each other
Outcomes and results many ways to get there;opportunities to share; openness
Need to connect, not disconnect; state what youneed; ask, what do you need?
All of us in this together!
Listen, let go and learn!
Celebrate all kinds of diversity!!