The Process of Process-Led Design - Institute of Industrial and … · The Process of Process-Led...
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Transcript of The Process of Process-Led Design - Institute of Industrial and … · The Process of Process-Led...
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1N Surgery 7N Genetics 7C GI
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Thursday PM Appointments
Surgery Genetics GI
Appointment Duration
ExpectedProportion
Actual Proportion
Genetics 90 minute
60% 60.40%
Genetics 60 minute
40% 39.59%
GI 15 minute 13% 11.5%
GI 30 minute 66% 68.72%
GI 45 minute 3% 3.37%
GI 60 minute 14% 12.91%
GI 90 minute 4% 3.48%
Surgery 15 minute
98% 97.91%
Surgery 30minute
2% 2.09%
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SPACE UTILIZATION
Scheduled Appointment
Time
Scheduled Appointment
Time(50% Volume
Increase)
+/- 10 Minute Appointment
Time
+/- 10 Minute Appointment
Time(50% Volume
Increase)
Average patients seen each day 31 59 31 59
Rooms in use at 9:36 AM on Day 1 3 10 3 5
Maximum number of rooms used at same time on Day 1
8 15 10 15
Average waiting room utilization 44% 79% 50% 83%
Average maximum registration queue length
1.3 2.6 1 2.8
Average maximum check out queuelength
1.6 5.1 1.1 2.6
NameTotal
EntriesAverage Time Per Entry
(Min)Maximum Contents
Waiting Room 3446.6 18.5 29.2
Patient Exam 1 470.5 33.3 1
Patient Exam 10 341.6 37.2 1
Patient Exam 13 335.4 40.8 1
Patient Exam 11 334 37.6 1
Patient Exam 2 331.9 33.0 1
Patient Exam 12 297.7 46.5 1
Patient Exam 9 230.5 38.8 1
NameTotal
EntriesAverage Time Per Entry
(Min)Maximum Contents
Waiting Room 3440 6.6 29.7
Patient Exam 1 496.4 47.1 1
Patient Exam 2 464.6 46.5 1
Patient Exam 3 417.1 47.0 1
Patient Exam 4 363.9 48.9 1
Patient Exam 5 320 48.5 1
Patient Exam 6 270.2 48.3 1
Patient Exam 7 228.3 47.6 1
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