The Journey

Practice and Professional DevelopmentGill Armstrong Jacqui HutchinsonLead for Quality Lead for Advanced Practice

15th June 2009

Quality Framework (QF)

• Incorporated local and national drivers, timing right

• A quality improvement tool supporting the implementation of clinical governance at team level

What is the QF and Why Now?

Pilot

Clinical engagement

Performance reporting and validation

Leadership

Best practice

Roll out

Implementation Process

Total Percentage by Team

8%

1% 1% 1%

14%

34%

28%

21%18%

0%

48%

63%

69%72%

78%

10% 8% 9% 9% 9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Baseline Qtr 1 Qtr 2 Qtr 3 Qtr 4

Progress and Challenges

• Clear focus for teams

• Improved systems and processes

• Team ownership/responsibility

• Emerging clinical leaders

• Fitness for purpose

Benefits

• Before we started

• During

• After the first year

Mandy Hill

Health Visiting Assistant, Health Visiting Team

Garforth Clinic

Me, My Team and the Quality Framework

• Understanding relevance of QF to services and patient care – now core business

• Ownership and clinical leadership

• Communication

• Sharing and celebrating achievements

Key Learning

Future