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Presented to: Aamir Rasul

(Assistant Professor)Presented by: Shafiq-ur-rehman 04 BS 8th semester Session (2010-2014)Department of library & Information Science 

The Islamia University of Bahawalpur

Sir Sadiq Muhammad

Khan Library, IUB

Case Study

On

Abstract Case study on Sir Sadiq Muhammad khan Library, The Islamia

University of Bahawalpur is an attempt to presents and investigate information about IUB and its library matters i.e. plan, policies, structure, rules & regulations, collection, library building, library staff, computer lab, information resources, facilities and services, various sections, budget, catalog, users, university aims & objectives, classification scheme, security system, library automation, library committee, library orientation, library vision and mission statement, library values, baggage counter, discussion room, library aims and objectives, study carrels etc. The main purpose of this Case Study is to explore the current status of resources and services at Sir Sadiq Muhammad khan Library. The findings of the study show that the library is facing various problems in terms of shortage of professional staff, management issues, automation of the library services and procedures, and library staff training. This case study identifies the inadequate provision of information services, reference services, indexing and abstracting and other bibliographic services, inter library loan services, user education and translation service. The study suggests some suggestions for improvement.

Academic library is a library that is an integral part of a college, university, or other institution of post-secondary education, administered to meet the information and research needs of its students, faculty, and staff. (ODLIS)

University libraries try to show how their own activities can be aligned with institutional goals. This has led to changes in how performance is measured. Instead of concentrating on measuring user satisfaction, in itself, through user surveys and statistics, the demand to link library activity with broader outcomes means that services are examined in order to show how their improvement may enhance the student experience and, therefore, contribute to institutional goals such as increasing student recruitment and retention or enhance a widening participation agenda.

Academic library Definitions

Case study research provides a detailed portrayal

and an understanding in depth of a single

phenomenon such as an issue, policy and service

provision. It is usually carried out within a much

more limited time scale than an ethnographic study and is likely to have interviews and documents as its main data

sources.

Case study Definition

The city was founded in 1748 by Nawab

Muhammad Bahawal Khan Abbasi I, whose

descendants ruled the area until it joined Pakistan in 1947. The Bahawalpur

(princely state) was one of the largest states of British

India, more than 451 kilometers long, and was ruled by Nawab Sir Sadiq

Muhammad Khan Abbasi V Bahadur who decided to

join Pakistan at the time of independence in 1947.

The state acceded to the Dominion of

Pakistan on 7 October 1947 and

was merged into the province of West Pakistan on 14

October 1955. Daud farooq is one the

great personalities of the city.

History of Bahawalpur

Bahawalpur has always been a seat of higher learning. Uch Sharif (a nearby ancient town) had one of the largest universities in the world where scholars from all over the world used to come for studies. As a continuation of this tradition a religious university (Jamia Abbasia) was established in Bahawalpur in 1925, following the academic pursuits of Jamia Al-Azhar, Egypt. The renowned scholars spread the beacon of Islam by teaching of Tafseer of Quran, Hadith, Fiqah, and history along with other contemporary subjects (www.iub.edu.pk) .

In view of the changing scenario, Jamia Abbasia was declared as a general university in 1975, and renamed, As the Islamia University of Bahawalpur. Initially, it started functioning at Abbasia and a Khawaja Fareed campus with ten departs. More land was allotted to the university in order to construct a modern and self-contained campus, it is known as Baghdad-UL-Jaded Campus. The university started with ten departments, but now this number has increased to 40 offering 53 disciplines.

Historical Background

of the Islamia

University of

Bahawalpur

University college of engineering and technology

Personal visit Sir Sadiq Muhammad Khan Library and check the sources and services, staff, management etc of the Sir Sadiq Muhammad Khan Library, The Islamia University of

Bahawalpur. Library collected data conducted in part-3 and part-4. For this case study help by Dr. Rubina Bhatti report, librarian and some library assistant’s interviews, discussion, University website (www.iub.edu.pk) and Library website (

www.library.iub.edu.pk)

Methodology

In any educational or research institution, library plays a pivotal role. The Islamia University of Bahawalpur owns a well equipped and up to date library. It supports all subjects areas taught in the university. The central library is located in the heart of Baghdad-UL-Jaded campus with its 5 multiple locations at Abbasia (Old campus) Library and Khawaja Fareed (Railway campus) Library. In addition, each institution/constituent college has its own library.

The Islamia University of Bahawalpur owns a well equipped and up to date library. It supports all subjects areas taught in the university. Sir Sadiq Muhammad khan Library was established in 1975. Its library Old name was Central Library. In 2012, Vice Chancellor Mukhtar Ahmad changed the name of this library. New name of this library is Sir Sadiq Muhammad Khan Library.

Sir Sadiq Muhammad Khan Library, IUB(Continue)

Library presents welcoming atmosphere for the students & faculty. The aim of library is to provide access to academic material and information resources in a supportive learning environment. The students are encouraged to ask staff for advice or assistance at any time during the library hours. Library has a collection of 2,40,000 books, manuscripts and CDs. A wide variety of online full-text journals databases are available including HEC’s Pakistan Educational Research Network (PERN) project. Library also comprises periodicals, reference books and government publications. In addition to the Sir Sadiq Muhammad Khan library, there are constituent libraries, such as Engineering College Library, Khawaja Fareed Campus Library, Abbasia Campus Library and Science Reference Library at Faculty of Science, Rahim Yar Khan and Bahawalnagar Campuses library.

Library Organization

Sir Sadiq Muhammad khan Library was established in 1975. The library has a basement and three floor building. In starting library has half building, but in 2008 more half building established. On basement, Library has an Agriculture departmental lab, one computer lab for lecture and conference. On the ground floor, entrance to the library, purse etc things are not allowed in the library that’s why front of main gate baggage counter where all users submit your purse/bag. On left side, Librarian room, Acquisition Section, Computer Lab, Library Server, discussion/conference room. When library established Librarian room was used for Department of Library and Information Science junior/1st year MLIS class and Acquisition section room was used for senior/2nd year class. In 2008 Department of Library and Information Science shift in faculty of Arts then this room used for Librarian and Acquisition section.

Structure of Library (Continue)

On the library entrance right side, security system RF based system used for books security, Circulation section, 9 Reference book section and Lincoln corner. Lincoln corner was established on 14th February 2014. On 1st floor, right side, Technical section and Arabic book section. Half area for sitting and half for books shelves. On the 1st floor all books are in Urdu language. Card catalogue, Online Catalogue, WI-Fi, Photocopy, Water cooler, Bathroom, Study carrels and Heating/cooling facilities are available. On the 2nd floor, right side book bank, half area for sitting and half for books. On the 2nd floor all books are in English language. Card Catalogue, Online Catalogue, WI-Fi, Photocopy, Water cooler, Bathroom, Study carrels and heating/cooling facilities are also available.

Computer lab=44 Discussion room=70 Lincoln Corner=54 Ground floor=108 1st floor=164 2nd floor=148

Sitting capacity in different parts of Library

The interview responses revealed that the vision of the University library is of a nationally significant academic library. Its mission is to participate actively in the educational/research mission of the university and commits itself to excellence in service to its user’s needs. It promotes the use of progressive and innovative technologies to offer excellent access to information and resources and develops a competent and well-trained staff committed to service and responsive to user’s needs. The library co-operates with other organizations/institutions for the advancement of the library and the library profession.

Library’s Vision & Mission Statement

Quality Service: A long-term approach to success through customer satisfaction reached by fulfilling the real expectations of library users.

User-Centeredness: Making user expectations a priority and engaging uses in assessment to improve library services and resources.

Resourcefulness: Using the varied expertise and talents of a diverse staff to strategically maximize the provision of products and services our users desire.

Teamwork: The willingness to work hard and work cohesively in order to "do what it takes" to keep operations running smoothly.

Integrity: Having solid principles, including reliability and accountability to others, in the performance of our jobs.

Library Values

The formal discussion with chief librarian and other library staff members pointed out the library. The goals and objectives express the wider vision of the library which is given below:

1. To deliver quality, user-oriented service responsive to the changing information needs of the community.

2. To design, promote and deliver services that meet the specific needs of different groups of users.

3. To provide a physical environment that enables service delivery and facilitates learning.

Library Aims and Objectives

Library Sections

Enter into the library, climbing the stairs to the second floor and see to the right side a section that’s called Book Bank Section. Book Bank Section lends books to the students for a whole term at a nominal rent. Periodical, Newspaper, Magazine, Journal, Thesis, and Manuscript is available in Book Bank. In Book Bank for membership, membership form filled and submits with security fees 2000/-Each book is issued for one term and 20% rupees of the original price of the book rent submit. 5 books can be borrowed.

Book bank

Thesis is not to be issued. User can only read within the book bank. Thesis must be accepted with his softcopy. When the Thesis is submitted in the Book Bank, staff issued the acknowledgment receipt to the user. The classified under just accession, no any classification scheme or number is applied on the Thesis. Total Thesis in Book Bank 1400, Total Manuscript 489/ only M.A level is available. Quantity of Thesis some disciplines in which Arabic 107, Islamic 105, English 29, Education 115, Library science 18 are available in Book Bank.

Thesis

Journals are not to be issued. User can read only within the book bank. The user can read and make the copy of required journals within the library premises. Total quantities of the Journals are 157. Urdu Journals are 91 and English Journals are 66 available in Book Bank. Most of the Journals are received by donation. Very few number of Journals purchase of Book Bank. In which one famous journal “Pakistan Library and Information Science Journal” is purchased.

Journals

There are 19 different subjects’ books. Total books are 7886/-, these books are not classified, just accessioned. In Book Bank for membership, a membership form filled and submit with security fees 2000/-, each book is issued for one year and 20% rupees of the original price of the book rent submit. 5 books are borrowed. All books are donated by national book foundation.

Books at Book Bank

Newspaper compiled after every month. Book bank only store record of following 4 newspapers since 2000 year Jung, Nawa-I-waqat, The News, and Dawn. Newspapers are not to be issued. User can read only within the book bank. The user can read and make the copy of required journals, newspaper, magazines within the library premises. Total newspapers are 15/- available in Book Bank.

Time, World Time, Global Science its famous magazines are also available in Book Bank.

Newspapers and Magazines

National Newspaper Jung, Express, Nawa-I-waqat, Pakistan,

Khabrain, Islam, Din, Jinnah, Osaaf are available.

Local NewspaperStluj, Wafa, Dastoor are available. English Newspaper The Nation, The News, Dawn are available.

This section is functioning on the 1st floor on the right side. Library technical

services are the processing and maintenance activities

of a library collection. In Technical section books classification, security

tagging, cutter number, spine labeling, binding,

repairing, date slip, book jacket, barcode, cataloging and then book go to shelve.

Technical Section

The Circulation Section is the backbone of the Library. This section is functioning on the ground floor, when

you enter through the main gate. The readers is contact this section regarding the matters relating to library membership, services, book issue, return, fine and clearance. Identity is required to check out books.

Circulation Section

Books loaned to IUB students, BS (4 years Programr) Three Books for Fourteen Days, MA Three Books for Fourteen Days, and M. Phil/PhD Six Books for Two Months.15

The issuance limit for IUB Staff is according to following criteria, Heads of Administrative Departments (HODs) Five Books for One month, Deputy Heads/Assistant Head Three Books for one month, Administrative Officers Three Books for one Month, Office Assistants/Clerks Two Books for One Month, Drivers/Peons/Attendants etc Two Books for One Month, Faculty and teaching staff is eligible to barrow fifteen books for three months. Secondary/Primary School teachers can borrow three books for one month. Circulating books may be renewed once unless they are placed on hold by another or they are overdue. Renewals are not granted by telephone or email requests. A book urgently required in the library must be returned on receipt of notice from circulation department even before of the expiry of the prescribed period. A hold may be placed on any book already checked out. Reference materials and CDs do not circulate.

Circulation Section Rules

“The administrative unit incharge of selecting and acquiring books, periodical and other material by purchase, exchange and gifts and of keeping the necessary records of these.”

Selection Acquisition Maintaining the record

Acquisition section

In Sir Sadiq Muhammad Khan library, librarian take suggestion from teachers/staff members to select material to purchase, and prepare the lists of books, checks the lists to avoid duplication.

Selection process

Preliminary activities

• Receive material request for reading material• Sort request for duplication

Verification

• Verify current imprint request• Verify foreign imprint request• Verify out of print request

Order preparation

• Check the request(bibliographical detail)• Assign the order number• Assign vendor.• Type the order.• Revise the typing• Mail order(send order)• Files copy of order

Acquisition process

Book keeping procedure

• Prepare budget• Allocate funds to different departments• Setup records of allocation• Keep the record of balance• Procedure monthly balance statement• Annually balance statement

Receiving

• Unpacking• Check the material• Return errors• Claim missing items• Accessioning• Property mark items• Forward to the technical section

The Reference Section holds about 17,000 reference books, including Encyclopedias, Dictionaries, Biographical dictionaries, Yearbooks, Handbooks, Almanacs, Directories, Atlases, Gazetteers, Indexes, Quotation books, Bibliographies, Guides, Maps, etc. It provides reference service to fulfill the information needs of the teachers, the students and the researchers. It also answers the questions like who is who, what is what, how and where etc. to save the precious time of the users. The reference material can only be utilized within the library and cannot be borrowed.

Reference Section

Library Services

Prayer Place

Users are not allowed to bring into the library irrelevant items such as bags, briefcases, food, drinks and etc. These items are to be left in the pigeon holes in the Baggage Room located at the entrance of the library. For daily visitors personal lockers are available for specific periods. You can get keys for lockers from reception desk. Casual visitors are requested to deposit their luggage at the Reception Desk and don’t forget to get tokens from the reception staff. Please note that do not leave your costly belongings in your bags.

Baggage Counter

Library Orientation

Manually catalogue card and online public access catalogue (OPAC) are used in Sir Sadiq Muhammad Khan Library. The manually catalogue card is arranged in alphabetical. Author card catalogue and title card catalogue available. OPAC started in 2013 for easy access to information. There are 3 computers available for OPAC in the library.

Catalogue

Sir Sadiq Muhammad Khan Library is open 8:30am to 8:00pm. First shift working time is 8:30am to 3:00pm and then second shift starting work 3:00pm to 8:00pm. These timings are effective on all working days of the week, but there is a break on Friday for Juma-tul-Mubarak prayer (From 12:30 PM to 02:30 PM). Circulation is closed for an hour (1:00 PM to 2:00 PM) for lunch and Zo’har Prayer. During Ramadan, library opening hours are 8:30am to 6:00pm. Saturday and Sunday library is open 8:30am to 4:00pm.

Library Timing

The library has 9 professional staff members; Assistant Librarian Muhammad Amin is Incharge of Technical section, Classification of books, and Supervision of data entry of English books in Koha. Assistant Librarian Salah-ud-Din is Incharge of User Services, Supervision of data entry of Urdu and oriental books in Koha, Information Literacy Program. Assistant Librarian Rasheed Ahmad is Incharge of Acquisition section, Maintain records of photocopy shops (electricity bills, orders, etc.), Verification and process of Periodical bills, Agendas & minutes of library meetings. Assistant Librarian Usman Ghani is Incharge of Book Bank & Periodical sections, Classification of books of the Book Bank section. Assistant Librarian Muhammad Nusrullah is Incharge of Circulation and Reference sections, to send reminders to the readers having overdue books. Assistant Librarian Mrs. Farah Naz is Incharge of Khawaja Fareed Campus Library, Classification & Cataloguing of the books transferred to the Khawaja Fareed campus library. Assistant Librarian Muhammad Umar is Incharge of Abbasia Campus 22

Library, Classification & Cataloguing of the books transferred to Abbasia Campus Library. Assistant Librarian Muhammad Amjad Malik is Incharge of Classification & Cataloging of oriental books, Maintenance of general works. Assistant Librarian Rana Dilbar Khan is the Incharge of University College of Engineering & Technology Library, Acquisition, Classification and Cataloguing of the books purchased for University College of Engineering & Technology Library.

Library Professional Staff

Sir Sadiq Muhammad Khan Library has 2 Library assistant and 18 Library attendants.

Non Professional Staff

Sir Sadiq Muhammad Khan Library has 19 Non Professional Staff, in which senior clerk, junior clerk, bookbinder, gatekeeper, naib qasid, farash, and electrician.

Paraprofessional Staff

Keeping in view the books security issues, the library has installed RF based book security system, Started In 2013.

Security System

The reading material is being classified according to Dewey Decimal Classification Scheme. DDC 19th edition manually and 21st

edition E-DDC used for classification.

Classification Scheme

There is one computer lab in the library. Computer lab consists of 44 units of computers equipped with Internet and Office Applications i.e. Words, Excel, etc. Please get user name and password from the staff in-charge and staff in-charge before using these computers. One network printer is provided in this lab and students may use the centralized printing system on payment. All activities for each PC are monitored by staff. If the monitored PCs caught while surfing the illegal web sites, the respective PC is log off by staff in-charge immediately without notice. Multimedia lab operation hours are from 8.30 am - 8.30pm.

Multimedia Lab

Just Sir Sadiq Muhammad khan library has 1, 82,000 books. Over All the Islamia University Libraries have 2, 40,000 books collection.

Collection

Sir Sadiq Muhammad Khan Library has 18,000 members including in which students, teachers, scholars, employee, etc.

User

In 2009 Sir Sadiq Muhammad khan Library was selected and installed a Koha library integrated system Software. Koha Software is implemented in all libraries of IUB. English language books are catalogued in Koha software and approximately 50% books of other than English languages are not entered in the Koha software. Online public access catalogue (OPAC) is available 7/24 through www.library.edu.pk In 2013, library staff and internees entered the selected members’ data (manually) in Koha to test the automated circulation at Sir Sadiq Muhammad khan library. A successful test was run for six months. Database administrator who was assigns the library automation has been transferred by the competent authority from library to the directorate of IT. These performing duties under the supervision of director IT at the same time is working as Lincoln corner coordinator and taking care of library servers.

Library Automation

These carrels are available for PhD and M.Phil students only. Booking is limited to one month and can be extended if the room is not reserved by others. In order to maintain a fair distribution of carrel services please show your ID cards.

Study Carrels

Sometimes study involves working in-groups. Sir Sadiq Muhammad Khan Library has designated some area of the Library as Group Study Zone, where it is acceptable to make a certain amount of noise, while engaged in Group Study work. Other areas of the building are designated as Silent Study Zones, where silence must be observed, so as not to interfere with individual quiet study. To avoid noise, to facilitate groups, and to promote learning culture, the library has provided the facility of separate discussion room for combined study and discussions. This facility is available throughout the library hours. Library however, requests the user to maintain discipline and avoid seating disorder.

Discussion Room

Sir Sadiq Muhammad Khan Library has many facilities provide to students in which a very important facility is HEC National Digital Library (DL). The University Grants Commission was established in July, 1973 and given the charter on 27th April 1974 by an Act of Parliament. Higher Education Commission (HEC) established in Sep 11, 2002 by an Ordinance of the Government of Pakistan for the uplift of the higher education and research activities in Pakistan. The UGC library was established in 70s to support and assist parent organization in its activities. In 2002 the UGC Library renamed as HEC library. Digital Library is a program to provide researchers within public and private universities in Pakistan and non-profit research and development organizations with access to international scholarly literature based on electronic (online) delivery, providing access to high quality, peer-reviewed journals, databases, articles and e-Books across a wide range of disciplines. The e-books support program is allow researchers to access most of the important text and reference books electronically in a variety of subject areas. Around 75,000 number of electronic content has been made available through the Digital Library Program.

Digital library

Library Borrower Card is not transferable. Members are observing silence in the reading halls. Members are not engaging in conversation in any part of the Library so

as to cause annoyance to any other reader. Members are not smoke, or spit in any part of the Library. Members not write upon, damage or mark any book belonging to the

Library. Members are responsible for any damage caused by them to the books or

any other property belonging to the Library and require paying the penalty imposed upon them by the Librarian.

In case a book is damaged or pages are missing at the time of borrowing a book, the member is bring this to the notice/record to the Librarian before borrowing the book. Otherwise, he/she is held responsible for these damages noticed at time of return.

Library Rules

Members are not bringing personal belongings and Library books issued to them in the Library.

Members are leaving the Library should stop at the exit so that the materials borrowed or taken out of the Library by them may be checked.

Upon any infringement of the Library rules members are forfeit the privileges of admission and membership of the Library.

The Librarian reserves the right to suspend the membership of any member found misbehaving, abusing the Library staff or behaving in an indecent manner.

The members caught tearing pages/stealing of books are suspended forthwith from using the Library facilities and the University is initiating further disciplinary action against them.

Conclusion and

Recommendation

Sir Sadiq Muhammad khan library is present welcoming atmosphere, well decorated and huge collection of books. There is an acute shortage of professional staff. The users must be satisfied and facilitated with easy to use procedures such that they become the advocate of the library services and bring more users to the libraries. The library provides neat and clean environment for sitting and study in library and no noise and disturbance made by any one. There is instant need to improve the condition of library services, and automation process should be completed to compete with other academic libraries in Pakistan.

Conclusion

1. There is an acute shortage of professional staff. Shortage of professional staff is affecting the whole library services. Sufficient qualified professional staff should be engaged immediately.

2. In-service training or refresher courses are necessary; they serve the purpose of updating and provide current awareness. Library staff should be trained with the latest technologies, software and other emerging trends in libraries.

3. Library orientation should must for user but in this library no proper way used for student orientation that’s why user can’t easy access to the HEC digital library, OPAC, information, etc. Introductory course/seminar about how to use the library should be arranged at the beginning of the new session for each department.

4. Automation is a demand of the modern era. Automation is a big issue, just English language OPAC works and other languages OPAC facility not available. In this electronic era access of OPAC is necessary for users to save their time and also for proper retrieving of documents. As soon as possible Library should circulate (check in, check out) start on the automated system.

5. Library budget should increase for repairing of furniture, fixture and for books purchase etc.

Recommendations

1. Bhatti, R. (2008). An evaluation of Library users needs in The Islamia University of Bahawalpur a research project (pp. 121).

2. History of Bahawalpur. Retrieved 15, august, 2014, from http://bahawalpurcity.com/history.php

3. Hurst, S. (2013). Current trends in UK university libraries. New Library World, 114(9/10), 398-407. doi: 10.1108/NLW-04-2013-0032

4. The Islamia University of Bahawalpur. Retrieved 02 September, 2014, from www.iub.edu.pk

5. Rosenberg, D. (1998). IT and university libraries in Africa. Internet Research, 8(1), 5-13. doi: 10.1108/10662249810368842

6. Samdani, R. A. University of Sargodha library. 7. Sir Sadiq Muhammad Khan Library. 29/08/2014, from

www.library.iub.edu.pk

References

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