The How, When & Why of Sales & Marketing Management at the ASUG Annual Conference

Session 1310

How: Group Structure

• Process Group:– Customer Management

• Special Interest Groups (SIGs):– Sales & Marketing– Order Management– Credit / Accounts Receivable

How: Group Leadership

Group Chair: Dan Kelly, Rinker Materials

Influence Coordinator: Carol Powell, Lincoln Electric

Program Coordinator: Gina Cowart, Allison Transmission

SAP Point of Contact: David Glessner

SIG SIG Chair SIG Program Chair

Sales & Marketing Tim RonanNIBCO INC.

Mike AndrionAdobe

Order Management

Susan DelaneyOSI Industries

Richard RauchHeidelberg, USA

Credit / AR Bob PayneS.C. Johnson

Sandra KilbashianBoston Scientific

How: Group Involvement

• Educate– Chapter Meetings– ASUG Education: Webcasts, Teleconferences, Symposiums,

ASUG Forums, Speakers Bureau, ASUG Annual Conference & Vendor Fair

• Network– Chapter Meetings– asug.com,– ASUG Education: Webcasts, Teleconferences, Symposiums,

ASUG Forums, ASUG Annual & Conference & Vendor Fair

• Influence – The ASUG Influence Model: Influence Councils– ASUG Education: ASUG Forums, ASUG Annual Conference

& Vendor Fair

When: 2003 ASUG Forum

Mark Your Calendars!2003 ASUG Customer Management Forum

November 10 – 12, 2003Wyndham Anatole Hotel

Dallas, TXCall for Speakers available NOW!

Visit http://www.asug.com/events/asug2003/for more information.

When: 2003 ASUG Forum

Customer Management Fall Forum

An event dedicated entirely to Order Management, Credit & AR, and Sales & Marketing (including CRM).

An excellent opportunity for users to network with other users in focused small group sessions.

SAP Experts will be conducting educational sessions and will also be available for Q&A opportunities.

Why: What a Group Offers

• ASUG Groups provide members direct access to:– Colleagues with similar interests and workplace

challenges– SAP representatives and resources– Year-round community offering educational,

networking and influencing opportunities via asug.com

– Group & SIG specific e-mail notifications and updates

Why: Group Volunteers

• Our success is made possible due to your energy and efforts. Volunteer to:– Obtain the most benefit from your company’s

membership– Expand your network of contacts– Be acknowledged as an expert in the SAP

community– Be recognized within your company by

ASUG

Why: Influence

Influence Opportunities

Influence Councils

CRM

For more information visit: ASUG.com Influence page

Why: Network

Networking Opportunities

Monthly CM Group “outreach” calls

Active Discussion Forums on ASUG.com

Be sure to:update your Group affiliations on ASUG.comcustomize your Discussion Forum settings to receive email when messages are created

Why: Sales & Marketing Mngmt

Prior to 2003, minimal visibility within ASUG/no focus

Customer Relationship Management

Networking – Contacts with similar interests and issues

Question and Answer session

SAP Labs demonstration

Thank you for attending!Please remember to complete and return your evaluation form following this session.

Session Code: 1310