The Hackett Group - SIGsig.org/docs2/SIG Zycus 4262016 Webinar.pdf · The SIG Webinar will begin...
Transcript of The Hackett Group - SIGsig.org/docs2/SIG Zycus 4262016 Webinar.pdf · The SIG Webinar will begin...
The SIG Webinar will begin shortly.
Once the webinar begins, the sound
will come from your computer
speakers.
In the meantime, please take a look at the upcoming SIG networking events listed on the right side of your screen and plan to join us if you are in one of these cities this fall.
NETWORKING EVENTS
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RECENT POSTINGS
The SIG Career Network is bursting
with opportunities.
New jobs are posted daily by some
of the best known global companies in the world for those seeking careers in sourcing, outsourcing, procurement and related functions.
For more information go to: www.sig.org/career-center.php
NEW to the Career Network!
•Deloitte – posted April 26:
•Procurement Specialist
•Wellmark – posted April 25:
•Senior Contract & Sourcing Consultant
•NB Ventures, Inc. – posted April 20:
•Senior Associate, Consulting
•Whirlpool – posted April 20:
•Senior Sourcing Specialist – Marketing
•Senior Sourcing Specialist - Electronics
•Procurement Analyst – Resins & Chemicals
•Strategic Sourcing Manager - IT
•Berlin Packaging – posted April 18:
•Sourcing Manager
•Guidewell/Florida Blue – posted April 11:
•Sourcing Manager – IT
•Sourcing Manager – Delivery
•Sourcing Manager – Professional Services
•Adobe – posted April 11:
•Sr. Sourcing Specialist – Contingent Labor
•PennyMac – posted April 7:
•Sr. Assoc., Commodities Mgt & Procurement
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New Topic Each Week
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Upcoming Free SIG Webinars:
April 28, 2016 Solution Deep Dive: Procurement & Sourcing Usability for AllPresented by Coupa Software
May 10, 2016 How Procurement Creates Value Beyond Cost SavingsPresented by Denali Group
May 12, 2016 Solution Deep Dive: Avoid a Risk Knowledge Gap with Better Due DiligencePresented by LexisNexis
Register at www.sig.org
For more information and to register for all SIG events:
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Upcoming Town Hall Teleconference:
May 11th
From the Trenches to the Treetops: Supplier Market
Intelligence in the Real World
Presented by:
Kelly BarnerBuyers Meeting Point
SIG Town Hall Teleconferences
bring a small group of buy-side ONLY attendees together for a facilitated
discussion on top-of-mind issues in an open-mic, private conversation. Town Hall Teleconferences are NOT recorded.
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Taking place at 1:00 pm Eastern on the
following dates:
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SIG Symposiums and Regional Roundtables provide education and local
networking for members and invited non-member corporate users
Symposiums 2016:
Silicon Valley, CA – Jan 14
Minneapolis, MN – Mar 24
Columbus, OH – Apr 7
San Francisco Bay Area – Sep 15Toronto, CAN – Sep 22
New York, NY – Sep 29
Regional Roundtables 2016:
Chicago, IL – May 5
Sydney, AUS – May 12
Atlanta, GA – May 24
Cincinnati, OH – Sep 27Pittsburgh, PA – Nov 3
London, UK – Nov 9
For more information and to register for all SIG events:
www.sig.org
For more information go to: www.siguniversity.org
Online learning environment
Sourcing and Governance certifications with Professional and Executive level courses
Modules with lessons, formative assessments, summative testing and final proctored exam
Certification good for 5 years
Certified Sourcing Professional course starts June 27, 2016!
Certified Governance Professional course starts May 2, 2016!
For more information go to: sig.org/student-outreach.php
Partnering with Universities
Introducing students to seasoned supply chain executives
Sharing thought leadership with students in class, SIG University courses and at SIG events
Giving access to internship and job postings on the SIG Career Network
Allowing students to get real world insight into supply chain careers
Finding tomorrow's supply chain professionals today
Presenter – Chris Sawchuk
Principal & Global Procurement Advisory Practice
Leader
The Hackett GroupMr. Sawchuk, Principal & Global Procurement Advisory
Practice Leader, has over 17 years of experience in
supply management, working directly with Fortune 500
and midsized firms around the globe and in a variety of
industries to improve all aspects of procurement,
including process redesign, technology enablement,
operations strategy planning, organizational change and
strategic sourcing.
Panelist – Phil McDonald
Director
Strategic Sourcing
Carlson Rezidor Hotel Group
Phil has 30 years’ experience of expense, contract
and supplier management resulting in over $50
million in cost savings over his career. Phil served
as President of TAG, (The Angeles Group) User
Group. TAG was a leading Telecom Expense
Management software company. ITIL and CCWP
certified.
Panelist – Richard Waugh
VP Corporate Development
Zycus Inc.
Richard Waugh, VP Corporate Development at
Zycus, has an extensive background in B2B
eCommerce, going back to his early career at GE,
where he helped launch GE'S Trading Process
Network (TPN), the first on-line Marketplace for
Sourcing and Procurement in the mid 1990's. He
was Co-Founder of B2eMarkets, one of the first
SaaS (Software as a Service) Sourcing Suite
providers and later covered the Supply
Management market as an Industry Analyst for the
Aberdeen Group.
16© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
55%
48%
42%
38%
38%
35%
34%
32%
30%
29%
26%
25%
25%
25%
23%
Enterprise cost reduction
Sales and marketing strategy optimization
Drive cultural change (customer, performance, value focus)
Product / service portfolio rationalization
Working capital optimization
Supply chain rationalization
Invest in technology for processes improvement
Improve caliber of talent
Change organization structure
BI/analytics technology investment
Variabilization of cost structure
Rationalization of global operating footprint
"Digital business transformation"
Improve governance, risk management and compliance
Invest in technology to improve productivity of knowledge work
Enterprise Cost Reduction is Taking Center Stage on the Enterprise Agenda in 2016
Organization / Talent / CultureCost / Finance Technology / Information / ProcessCore business
Percentage of companies with major initiative on 2016 calendar
Source: Key Issues Study, The Hackett Group, 2016
17© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
26%
26%
17%
23%
18%
20%
16%
17%
16%
23%
6%
8%
9%
7%
14%
13%
6%
4%
4%
58%
55%
59%
51%
52%
49%
49%
46%
39%
29%
45%
40%
38%
38%
30%
30%
34%
31%
24%
85%
81%
76%
74%
70%
68%
65%
63%
55%
51%
51%
48%
46%
45%
45%
43%
40%
35%
28%
Reduce and avoid purchase costs
Elevate the role of procurement to a trusted advisor
Increase spend influence
Improve agility
Increase stakeholder satisfaction
Reduce supply continuity risk
Deepen influence on complex indirect spend…
Strengthen/protect the company’s brand
Tap supplier innovation
Reduce regulatory non-compliance risk
Improve supplier delivery performance
Obtain more value from P2P
Improve quality
Enhance new product development
Reduce working capital
Improve demand forecasting and planning
Reduce procurement operating cost
Enable revenue growth
Support sustainability goalsCritical Major
Procurement’s 2016 Objectives
% of Respondents who Selected the Objective as having Critical or Major Importance in 2016
Source: Key Issues Study, The Hackett Group, 2016
18© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
When Asked For The Change In Priority Since ‘15, Innovation Increases… And Reducing Costs Falls To The Middle of the Pack
% Who Ranked the Priority as a Higher or
Significantly Higher Focus Compared to Last Year
Source: Key Issues Study, The Hackett Group, 2016
Increase spend influence
Elevate the role of procurement to a trusted
advisor
Improve agility
Tap supplier innovation
Deepen influence on complex indirect spend
categories
Obtain more value from P2P
Reduce and avoid purchase costs
Improve demand forecasting and planning
Increase stakeholder satisfaction
Reduce regulatory non-compliance risk
Reduce supply continuity risk
Improve supplier delivery performance
Reduce procurement operating cost
Reduce working capital
Enhance new product development
Strengthen/protect the company’s brand
Enable revenue growth
Improve quality
Support sustainability goals
Reduce and avoid purchase costs
Elevate the role of procurement to a trusted
advisor
Increase spend influence
Improve agility
Increase stakeholder satisfaction
Reduce supply continuity risk
Deepen influence on complex indirect spend
categories
Strengthen/protect the company’s brand
Tap supplier innovation
Reduce regulatory non-compliance risk
Improve supplier delivery performance
Obtain more value from P2P
Improve quality
Enhance new product development
Reduce working capital
Improve demand forecasting and planning
Reduce procurement operating cost
Enable revenue growth
Support sustainability goals
Overall Priority Ranking
19© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
The Good News: Procurement Has Prioritized The Areas Where The Most Development is Needed
Lo
wA
bili
ty t
o M
eet
Ob
ject
ives
Hig
h
Low Importance High
Lo
wA
bili
ty t
o A
dd
ress
Hig
h
Reduce and avoid purchase costs
Increase spend influence
Tap supplier innovation
Improve agility
Increase stakeholder satisfaction
Enable revenue growth
Elevate the role of procurement to a trusted advisor
Reduce supply continuity risk
Reduce regulatory non-compliance risk
Reduce working capital
Reduce procurement operating cost
Obtain more value from P2P
Support sustainability goals
Improve quality
Improve supplier delivery performance
Enhance new product development
Improve demand forecasting and planning
Strengthen/protect the company’s brand
Critical
development
area
Improvement
opportunity
Well supported
Source: Key Issues Study, The Hackett Group, 2016
Four Critical
Development Areas
20© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
What Does It Mean To Be A Trusted Business Advisor? An Ability To Consistently Deliver On The Basics Often Trumps Innovation
In our past Key Issues studies, respondents have indicated that becoming a
trusted advisor to the business is a critical objective. Which capabilities will help
the most to achieve this status?
77%
64%
61%
57%
53%
47%
36%
35%
35%
5%
4%
Consistently deliver on the basics
Hire and retain high-caliber staff
Increase agility
Develop category management strategies
Deliver high-quality market insights and research
Build better awareness of procurement’s services
Discover and recommend innovative suppliers
Prove value through small projects
Improve the overall buying experience
Other
N/A
Stakeholders are
not always seeking
innovation
Cost
Quality
Performance
Source: Key Issues Study, The Hackett Group, 2016
Trusted Advisor
21© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
What Does It Mean To Increase Procurement’s Agility?
…requires change on the
inside
Responsive
Customer-
centric
Value
Chain
Proactive
Decision-
making
Change on the outside…
Extreme Volatility
Disruptive Innovation
Hyper-Competiton
Agility
22© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
To Become Agile, We Must…
ADAPTIVE
ORGANIZATION
Be flexible and adaptable to
the rapidly changing
environment around us
INFORMATION
NAVIGATORS
Make information, knowledge
and intelligence centric to all
that we do…and become
information navigators
Proactive
Decision-
making
AGILE SERVICE EXECUTION
Execute in a more responsive,
customer centric and agile way
Responsive
Customer-
centric
Value
Chain
Proactive
Decision-
making
Agility
23© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
The Majority of Procurement Organizations Have Very Limited Market Intelligence Capabilities Today
How mature is your market intelligence program today?
3%
17%
26%
24%
31%
Stage 4 - Fully infused into all our supplyprocesses
Stage 3 - Stage 2 plus ongoing risk managementand supplier management
Stage 2 - Stage 1 plus category strategy and costmodeling for negotiations
Stage 1 - During supplier identification andqualification
Not implemented
Source: Key Issues Study, The Hackett Group, 2016
55%
Agility
24© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
1%
42%
27%
20%
4%6%
Saving
What Level of Savings Do You Estimate Can Be Achieved By More Actively Managing Tail-Spend?
Q6. What level of savings do you estimate can be achieved by more actively managing tail-spend?
7.1%
Average Savings
What are these 10% of
organizations doing
differently?
Source: Key Issues Study, The Hackett Group, 2016
What Level of Savings do you Estimate can be
Achieved by More Actively Managing Tail-Spend?
Influence
25© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
22%
22%
22%
21%
15%
12%
22%
12%
9%
5%
63%
60%
54%
54%
52%
39%
29%
33%
28%
30%
85%
83%
76%
74%
67%
51%
51%
45%
37%
35%
Category management
Strategic sourcing
Talent management
Supplier relationship management (SRM)
Data analysis and reporting
Supply market intelligence
Procurement software
Procurement COEs
GBS/shared services
Continuous improvement (e.g., Lean, SixSigma)
Critical Major
What Capabilities Will Procurement Invest In To Achieve Its 2016 Objectives?
% of Respondents who Ranked the Capability a Critical or Major Area
of Focus to Support Procurement’s Objectives.
Source: Key Issues Study, The Hackett Group, 2016
26© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
What is Procurement’s Ability to Support Each Capability?
Lo
wA
bili
ty t
o M
eet
Ob
ject
ives
Hig
h
Low Importance High
Lo
wA
bili
ty t
o A
dd
ress
Hig
hStrategic sourcing
Supplier relationship management (SRM)
Category management
Supply market intelligence
Talent management
Procurement software
GBS/shared services scope
Procurement COEs
Continuous improvement (e.g., Lean, Six Sigma)
Data analysis and reporting
Critical
development
area
Improvement
opportunity
Well supported
Source: Key Issues Study, The Hackett Group, 2016
Four Critical
Development Areas
Questions and Follow Up
We will be sharing the archive link for the Webinar along with the
presentation as a follow up to all attendees via E-Mails.
28© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
Upcoming event for you
Topic: Building a culture of procurement innovation
If you have questions around this topic, send it to us at [email protected] and attend
‘Procurement Office Hours by Zycus’ to receive their responses and further insights by our industry expert
Professor Donald Klock, Supply Chain Management, Department of SCM, Rutgers Business School.
Register Now
29© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR
Contact Information
Thank You for attending this Web Seminar!
Richard Waugh
VP Corporate Development,
Zycus Inc.
Chris Sawchuk
Principal, Global Procurement Advisory
The Hackett Group
813.240.2505 | cell
Phil McDonald
Director , Strategic Sourcing
Carlson Rezidor Hotel Group