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The SIG Webinar will begin shortly. Once the webinar begins, the sound will come from your computer speakers. In the meantime, please take a look at the upcoming SIG networking events listed on the right side of your screen and plan to join us if you are in one of these cities this fall. NETWORKING EVENTS GLOBAL SUMMITS Oct 18-20 – Carlsbad, CA SYMPOSIUMS Sept 15 – SF Bay Area, CA Sept 22 – Toronto, CAN REGIONAL ROUNDTABLES May 5 – Chicago, IL May 12 – Sydney, AUS May 24 – Atlanta, GA Sept 27 – Cincinnati, OH For more information and to register for all SIG events: www.sig.org

Transcript of The Hackett Group - SIGsig.org/docs2/SIG Zycus 4262016 Webinar.pdf · The SIG Webinar will begin...

The SIG Webinar will begin shortly.

Once the webinar begins, the sound

will come from your computer

speakers.

In the meantime, please take a look at the upcoming SIG networking events listed on the right side of your screen and plan to join us if you are in one of these cities this fall.

NETWORKING EVENTS

GLOBAL SUMMITSOct 18-20 – Carlsbad, CA

SYMPOSIUMSSept 15 – SF Bay Area, CA

Sept 22 – Toronto, CANREGIONAL ROUNDTABLES

May 5 – Chicago, ILMay 12 – Sydney, AUSMay 24 – Atlanta, GA

Sept 27 – Cincinnati, OH

For more information and to register for all SIG events:

www.sig.org

RECENT POSTINGS

The SIG Career Network is bursting

with opportunities.

New jobs are posted daily by some

of the best known global companies in the world for those seeking careers in sourcing, outsourcing, procurement and related functions.

For more information go to: www.sig.org/career-center.php

NEW to the Career Network!

•Deloitte – posted April 26:

•Procurement Specialist

•Wellmark – posted April 25:

•Senior Contract & Sourcing Consultant

•NB Ventures, Inc. – posted April 20:

•Senior Associate, Consulting

•Whirlpool – posted April 20:

•Senior Sourcing Specialist – Marketing

•Senior Sourcing Specialist - Electronics

•Procurement Analyst – Resins & Chemicals

•Strategic Sourcing Manager - IT

•Berlin Packaging – posted April 18:

•Sourcing Manager

•Guidewell/Florida Blue – posted April 11:

•Sourcing Manager – IT

•Sourcing Manager – Delivery

•Sourcing Manager – Professional Services

•Adobe – posted April 11:

•Sr. Sourcing Specialist – Contingent Labor

•PennyMac – posted April 7:

•Sr. Assoc., Commodities Mgt & Procurement

special member

benefits

• 6 months of free buy-side

access to the Vendor

Evaluation & Assessment

Tool (NEAT)

• 2 free Market Intelligence

Reports

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hire placement fees

For more information, go to: http://sig.org/member-discounts

• $20,000 discount on Enlighta

Govern or Risk pilot

• 5 relationship assessment

surveys

• 20% discount on assessment

or implementation services

• 20% discount on research

reports on Chinese cities,

technology parks, providers

and advisory services

• 50% discount off fees

associated with GSOS

Health Check

• Receive current market

labor rates for your top 5

job openings

• Join SkillsVillage, learn

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Join the discussion in SIG’s Peer2Peer Resource program too!

Stay connected with other SIG members through various social media channels

SOCIAL MEDIA

bit.ly/SIGBlog

New Topic Each Week

NEW TIME!!8:00 am PST

11:00 am EST

4:00 pm GMT

5:00 pm CET

Upcoming Free SIG Webinars:

April 28, 2016 Solution Deep Dive: Procurement & Sourcing Usability for AllPresented by Coupa Software

May 10, 2016 How Procurement Creates Value Beyond Cost SavingsPresented by Denali Group

May 12, 2016 Solution Deep Dive: Avoid a Risk Knowledge Gap with Better Due DiligencePresented by LexisNexis

Register at www.sig.org

For more information and to register for all SIG events:

www.sig.org

Upcoming Town Hall Teleconference:

May 11th

From the Trenches to the Treetops: Supplier Market

Intelligence in the Real World

Presented by:

Kelly BarnerBuyers Meeting Point

SIG Town Hall Teleconferences

bring a small group of buy-side ONLY attendees together for a facilitated

discussion on top-of-mind issues in an open-mic, private conversation. Town Hall Teleconferences are NOT recorded.

Calendar of Town Hall Teleconferences

Taking place at 1:00 pm Eastern on the

following dates:

February 10 August 10 March 9 September 14 May 11 October 12

June 8 November 9July 13 December 14

For more information and to register for all SIG events:

www.sig.org

SIG Symposiums and Regional Roundtables provide education and local

networking for members and invited non-member corporate users

Symposiums 2016:

Silicon Valley, CA – Jan 14

Minneapolis, MN – Mar 24

Columbus, OH – Apr 7

San Francisco Bay Area – Sep 15Toronto, CAN – Sep 22

New York, NY – Sep 29

Regional Roundtables 2016:

Chicago, IL – May 5

Sydney, AUS – May 12

Atlanta, GA – May 24

Cincinnati, OH – Sep 27Pittsburgh, PA – Nov 3

London, UK – Nov 9

For more information and to register for all SIG events:

www.sig.org

For more information go to: www.siguniversity.org

Online learning environment

Sourcing and Governance certifications with Professional and Executive level courses

Modules with lessons, formative assessments, summative testing and final proctored exam

Certification good for 5 years

Certified Sourcing Professional course starts June 27, 2016!

Certified Governance Professional course starts May 2, 2016!

For more information go to: sig.org/student-outreach.php

Partnering with Universities

Introducing students to seasoned supply chain executives

Sharing thought leadership with students in class, SIG University courses and at SIG events

Giving access to internship and job postings on the SIG Career Network

Allowing students to get real world insight into supply chain careers

Finding tomorrow's supply chain professionals today

THE CPO’S AGENDA FOR

2016: TACKLING

PROCUREMENT’S KEY

ISSUES

IN ASSOCIATION WITH:

Presenter – Chris Sawchuk

Principal & Global Procurement Advisory Practice

Leader

The Hackett GroupMr. Sawchuk, Principal & Global Procurement Advisory

Practice Leader, has over 17 years of experience in

supply management, working directly with Fortune 500

and midsized firms around the globe and in a variety of

industries to improve all aspects of procurement,

including process redesign, technology enablement,

operations strategy planning, organizational change and

strategic sourcing.

Panelist – Phil McDonald

Director

Strategic Sourcing

Carlson Rezidor Hotel Group

Phil has 30 years’ experience of expense, contract

and supplier management resulting in over $50

million in cost savings over his career. Phil served

as President of TAG, (The Angeles Group) User

Group. TAG was a leading Telecom Expense

Management software company. ITIL and CCWP

certified.

Panelist – Richard Waugh

VP Corporate Development

Zycus Inc.

Richard Waugh, VP Corporate Development at

Zycus, has an extensive background in B2B

eCommerce, going back to his early career at GE,

where he helped launch GE'S Trading Process

Network (TPN), the first on-line Marketplace for

Sourcing and Procurement in the mid 1990's. He

was Co-Founder of B2eMarkets, one of the first

SaaS (Software as a Service) Sourcing Suite

providers and later covered the Supply

Management market as an Industry Analyst for the

Aberdeen Group.

Zycus Comprehensive Solution Suite

ZycusSource-to-Pay Suite

The CPO’s Agenda for 2016: Tackling Procurement’s Key Issues

16© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

55%

48%

42%

38%

38%

35%

34%

32%

30%

29%

26%

25%

25%

25%

23%

Enterprise cost reduction

Sales and marketing strategy optimization

Drive cultural change (customer, performance, value focus)

Product / service portfolio rationalization

Working capital optimization

Supply chain rationalization

Invest in technology for processes improvement

Improve caliber of talent

Change organization structure

BI/analytics technology investment

Variabilization of cost structure

Rationalization of global operating footprint

"Digital business transformation"

Improve governance, risk management and compliance

Invest in technology to improve productivity of knowledge work

Enterprise Cost Reduction is Taking Center Stage on the Enterprise Agenda in 2016

Organization / Talent / CultureCost / Finance Technology / Information / ProcessCore business

Percentage of companies with major initiative on 2016 calendar

Source: Key Issues Study, The Hackett Group, 2016

17© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

26%

26%

17%

23%

18%

20%

16%

17%

16%

23%

6%

8%

9%

7%

14%

13%

6%

4%

4%

58%

55%

59%

51%

52%

49%

49%

46%

39%

29%

45%

40%

38%

38%

30%

30%

34%

31%

24%

85%

81%

76%

74%

70%

68%

65%

63%

55%

51%

51%

48%

46%

45%

45%

43%

40%

35%

28%

Reduce and avoid purchase costs

Elevate the role of procurement to a trusted advisor

Increase spend influence

Improve agility

Increase stakeholder satisfaction

Reduce supply continuity risk

Deepen influence on complex indirect spend…

Strengthen/protect the company’s brand

Tap supplier innovation

Reduce regulatory non-compliance risk

Improve supplier delivery performance

Obtain more value from P2P

Improve quality

Enhance new product development

Reduce working capital

Improve demand forecasting and planning

Reduce procurement operating cost

Enable revenue growth

Support sustainability goalsCritical Major

Procurement’s 2016 Objectives

% of Respondents who Selected the Objective as having Critical or Major Importance in 2016

Source: Key Issues Study, The Hackett Group, 2016

18© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

When Asked For The Change In Priority Since ‘15, Innovation Increases… And Reducing Costs Falls To The Middle of the Pack

% Who Ranked the Priority as a Higher or

Significantly Higher Focus Compared to Last Year

Source: Key Issues Study, The Hackett Group, 2016

Increase spend influence

Elevate the role of procurement to a trusted

advisor

Improve agility

Tap supplier innovation

Deepen influence on complex indirect spend

categories

Obtain more value from P2P

Reduce and avoid purchase costs

Improve demand forecasting and planning

Increase stakeholder satisfaction

Reduce regulatory non-compliance risk

Reduce supply continuity risk

Improve supplier delivery performance

Reduce procurement operating cost

Reduce working capital

Enhance new product development

Strengthen/protect the company’s brand

Enable revenue growth

Improve quality

Support sustainability goals

Reduce and avoid purchase costs

Elevate the role of procurement to a trusted

advisor

Increase spend influence

Improve agility

Increase stakeholder satisfaction

Reduce supply continuity risk

Deepen influence on complex indirect spend

categories

Strengthen/protect the company’s brand

Tap supplier innovation

Reduce regulatory non-compliance risk

Improve supplier delivery performance

Obtain more value from P2P

Improve quality

Enhance new product development

Reduce working capital

Improve demand forecasting and planning

Reduce procurement operating cost

Enable revenue growth

Support sustainability goals

Overall Priority Ranking

19© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.

The Good News: Procurement Has Prioritized The Areas Where The Most Development is Needed

Lo

wA

bili

ty t

o M

eet

Ob

ject

ives

Hig

h

Low Importance High

Lo

wA

bili

ty t

o A

dd

ress

Hig

h

Reduce and avoid purchase costs

Increase spend influence

Tap supplier innovation

Improve agility

Increase stakeholder satisfaction

Enable revenue growth

Elevate the role of procurement to a trusted advisor

Reduce supply continuity risk

Reduce regulatory non-compliance risk

Reduce working capital

Reduce procurement operating cost

Obtain more value from P2P

Support sustainability goals

Improve quality

Improve supplier delivery performance

Enhance new product development

Improve demand forecasting and planning

Strengthen/protect the company’s brand

Critical

development

area

Improvement

opportunity

Well supported

Source: Key Issues Study, The Hackett Group, 2016

Four Critical

Development Areas

20© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

What Does It Mean To Be A Trusted Business Advisor? An Ability To Consistently Deliver On The Basics Often Trumps Innovation

In our past Key Issues studies, respondents have indicated that becoming a

trusted advisor to the business is a critical objective. Which capabilities will help

the most to achieve this status?

77%

64%

61%

57%

53%

47%

36%

35%

35%

5%

4%

Consistently deliver on the basics

Hire and retain high-caliber staff

Increase agility

Develop category management strategies

Deliver high-quality market insights and research

Build better awareness of procurement’s services

Discover and recommend innovative suppliers

Prove value through small projects

Improve the overall buying experience

Other

N/A

Stakeholders are

not always seeking

innovation

Cost

Quality

Performance

Source: Key Issues Study, The Hackett Group, 2016

Trusted Advisor

21© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

What Does It Mean To Increase Procurement’s Agility?

…requires change on the

inside

Responsive

Customer-

centric

Value

Chain

Proactive

Decision-

making

Change on the outside…

Extreme Volatility

Disruptive Innovation

Hyper-Competiton

Agility

22© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

To Become Agile, We Must…

ADAPTIVE

ORGANIZATION

Be flexible and adaptable to

the rapidly changing

environment around us

INFORMATION

NAVIGATORS

Make information, knowledge

and intelligence centric to all

that we do…and become

information navigators

Proactive

Decision-

making

AGILE SERVICE EXECUTION

Execute in a more responsive,

customer centric and agile way

Responsive

Customer-

centric

Value

Chain

Proactive

Decision-

making

Agility

23© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

The Majority of Procurement Organizations Have Very Limited Market Intelligence Capabilities Today

How mature is your market intelligence program today?

3%

17%

26%

24%

31%

Stage 4 - Fully infused into all our supplyprocesses

Stage 3 - Stage 2 plus ongoing risk managementand supplier management

Stage 2 - Stage 1 plus category strategy and costmodeling for negotiations

Stage 1 - During supplier identification andqualification

Not implemented

Source: Key Issues Study, The Hackett Group, 2016

55%

Agility

24© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

1%

42%

27%

20%

4%6%

Saving

What Level of Savings Do You Estimate Can Be Achieved By More Actively Managing Tail-Spend?

Q6. What level of savings do you estimate can be achieved by more actively managing tail-spend?

7.1%

Average Savings

What are these 10% of

organizations doing

differently?

Source: Key Issues Study, The Hackett Group, 2016

What Level of Savings do you Estimate can be

Achieved by More Actively Managing Tail-Spend?

Influence

25© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.

22%

22%

22%

21%

15%

12%

22%

12%

9%

5%

63%

60%

54%

54%

52%

39%

29%

33%

28%

30%

85%

83%

76%

74%

67%

51%

51%

45%

37%

35%

Category management

Strategic sourcing

Talent management

Supplier relationship management (SRM)

Data analysis and reporting

Supply market intelligence

Procurement software

Procurement COEs

GBS/shared services

Continuous improvement (e.g., Lean, SixSigma)

Critical Major

What Capabilities Will Procurement Invest In To Achieve Its 2016 Objectives?

% of Respondents who Ranked the Capability a Critical or Major Area

of Focus to Support Procurement’s Objectives.

Source: Key Issues Study, The Hackett Group, 2016

26© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.

What is Procurement’s Ability to Support Each Capability?

Lo

wA

bili

ty t

o M

eet

Ob

ject

ives

Hig

h

Low Importance High

Lo

wA

bili

ty t

o A

dd

ress

Hig

hStrategic sourcing

Supplier relationship management (SRM)

Category management

Supply market intelligence

Talent management

Procurement software

GBS/shared services scope

Procurement COEs

Continuous improvement (e.g., Lean, Six Sigma)

Data analysis and reporting

Critical

development

area

Improvement

opportunity

Well supported

Source: Key Issues Study, The Hackett Group, 2016

Four Critical

Development Areas

Questions and Follow Up

We will be sharing the archive link for the Webinar along with the

presentation as a follow up to all attendees via E-Mails.

28© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

Upcoming event for you

Topic: Building a culture of procurement innovation

If you have questions around this topic, send it to us at [email protected] and attend

‘Procurement Office Hours by Zycus’ to receive their responses and further insights by our industry expert

Professor Donald Klock, Supply Chain Management, Department of SCM, Rutgers Business School.

Register Now

29© 2015 The Hackett Group, Inc. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited. 2016 Enterprise Key Issues -PR

Contact Information

Thank You for attending this Web Seminar!

Richard Waugh

VP Corporate Development,

Zycus Inc.

[email protected]

Chris Sawchuk

Principal, Global Procurement Advisory

The Hackett Group

813.240.2505 | cell

[email protected]

Phil McDonald

Director , Strategic Sourcing

Carlson Rezidor Hotel Group

[email protected]

Thank You