The European Collaboration with a Swiss twist
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Transcript of The European Collaboration with a Swiss twist
Belsoft Collaboration AG Hauptsitz Zweigstelle SG Zweigstelle SZ
www.belsoft-collaboration.ch Russenweg 26
CH-8008 Zürich
T +41 44 388 13 31
Espenstrasse 139 Eichenstrasse 2
CH-9443 Widnau (SG) 8808 Pfäffikon SZ
T +41 71 727 75 75 T +41 55 410 55 50
The European Collaboration
with a Swiss twist
Andreas Ponte / Sandra Bühler
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About the speakers
Andreas Ponte
About 18 years in the Lotus/ICS world
Worked for a Reinsurance Company until 2007, amongst other things responsible for the global communication infrastructure
Joined Belsoft AG, an IBM Premier Business Partner located Switzerland, in 2007 with focus on consulting in the Domino and mobile solutions area
Since 2014 CEO of Belsoft Collaboration AG and IBM Champion for 2015
Regularly speaking at own events and various user groups
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About the speakers
Sandra Bühler
Co-founder and co-owner of Belsoft Collaboration AG
About 18 years in the Lotus/ICS world as a Senior Sales Consultant
Main topics besides a high contribution in strengthening the position of ICS in the market are project management and user education
Guest lecturer at the University of Zurich with Applied Sciences’ for Social Business, well known speaker at several user groups and co-organizer of ‘IBM Connect comes to you’ and ‘ICON Switzerland’ events.
IBM Champion for 2014 and 2015
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The Client
EURAPCO - European Alliance Partners Company AGEurapco is an Alliance of large independent European mutual insurance companies. The Alliance consists of seven Partners that operate in 18 countries across Europe. Eurapco Partners aim to benefit from their involvement on the international stage to strengthen their ability to compete in their local markets and are unified in one goal: to create value together.
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The Client
EURAPCO - European Alliance Partners Company AG
Eurapco is an Alliance of large independent European mutual insurance companies
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The Design Partner
nbrion – soluciones creativas
nbrion is a small advertising agency located in Torrelodones, near Madrid, in Spain. They are specialized in branding, social media and branded content.
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The Project Team
and some more behind
the scenes..
Belsoft Collaboration AGEURAPCO Team
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The starting point
Small infrastructure with 3 Servers
Critical but somewhat old Notes Applications with complex processes and workflows
The desire to offer their customers more and better services
It’s time to renew and modernize the offering
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Goals
To simplify and enhance the communication and collaboration
To “modernize” the services/applications and offer additional state of the art functionality
To implement a hybrid solution of local and hosted infrastructure
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Let’s start the brainstorming
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The “raw” steps
Infrastructure Work
Technical andconceptual preparation
for hosting
Installation andimplementation of
IBM Connections, LDAP integration, webpagemigration to Belsoft
infrastructure
Installation andimplementation of
IBM Sametime
SW-DevelopmentConcept and POC
(IBM Connections asEurapco Member
Zone)
Integration of Domino App results into
IBM Connections,Eurapco UI changes
Tests with real data
User Interaction Installation of Plug-Ins for Eurapco employees
Education andconsulting/support of
IBM Connections Community leaders
Tests with real data
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Some challenges during the project
IBM Documentation (or lack thereof..)
Technical problems and changing security requirements
Design modifications (what, where and why doesn’t it work..)
Migration of data (files) from Notes to Connections
Communication
PMR’s
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Problem Management Request
Title Severity Status
User with Umlaute in their name cannot create meeting room. 2 open
SBT: getFilesInFolder is limited to 10 results 3 open
Undelete Forum Topics 3 closed
Richtext Editor looses focus 3 closed
@Mentions shows ID community forums 3 closed
Get a java.lang.NullPointerException when trying to upload a profile picture 4 closed
Document Conversion in Meeting Room fails 2 closed
About 20 PMR’s, mostly for IBM Connections but also IBM Sametime
had its share..
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The hosted servers all run on RHEL 6.5 except the server for IBM Conversion Server / IBM Forms Experience Builder (Win2008 R2)
We migrated over 40 GB of data (files) from a Notes Database to IBM Connections Files and have over 16’000 files stored within IBM Connections
- Public: 13,037 (80.3%) Shared: 2,878 (17.7%) Private: 313 (1.9%)
- Number of times files have been downloaded: 6,303
- Number of times files have been shared: 36,980
The Infrastructure and some figures
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Profiles
- Number of employees who have updated their background: 96
- Number of employees with a picture supplied: 492
- Number of employees logged in the last week/month: 170/3,440
- Number of employees with tag: 90
Activities
- Number of activities: 29
- Total number of distinct members: 349
- Total number of entries: 268
The Infrastructure and some figures
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Communities
- Total number of communities: 47 (15 public, 32 restricted)
- Total number of distinct owners: 24
- Total number of distinct members: 677
- Number of users logged in the last week: 149
- Number of users logged in the last month: 311
The Infrastructure and some figures
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The e-join login page
• New design
• Remember me
checkbox
• Password
recovery
• Registration form
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The landing page on launch
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Custom icons for Communities
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Events
XPages App
Connections Files
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contact us
Andreas Ponteabout.me/andreasponte
Sandra Bühlerabout.me/sandrabuehler