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PROTOCOL UNIVERSITY, BOSTON USA Affiliate Member eti uette The Place B R O C H U R E www.etiquetteplace.net

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B R O C H U R E

w w w . e t i q u e t t e p l a c e . n e t

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WE ARE?

Research has shown that business organisations who

consciously practice work place etiquette

show a marked improvement on their productivity margin compared to organisations that do not.

Knowledge of proper business/work place manners makes for a genial work environment with consideration for the individual and respect for organisation hierarchy.

The Etiquette Place is a Corporate Finishing School revolutionising the Nigerian community on matters of work ethics, best practice, good attitude, and proper public manners.

The Etiquette Place is affiliated with Protocol University, Boston USA and organises Protocol Certification Courses in Boston annually.

?WHO

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OVERVIEW

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The bedrock of etiquette is consideration for

the next person. The indicators of a civilised

society are summed up in the actions and

attitudes of the people who constitute such a

society. There are no civilised communities

without well groomed individuals. Every living

person owes to the next person a certain

degree of decorum in conduct appropriate to

each life situation.

OVERVIEW

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VISION

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Raising generations of leaders, business

executives, and professionals with appropriate social behavioural patterns and consciousness, that enhance business success and promote lasting relationships across all strata of the society.

OUR

MISSION

To create awareness of acceptable social manners and

professional skills lacking in our daily personal and business interaction.

To help individuals and organisations boost their effectiveness by

dotting their i’s and crossing their t’s with unmistakable image and personality branding.

To turn social-manners fledglings into savvy executives by

sharpening the greatness inherent in all with the tools of professional refinement... enhancing their brand.

OUR

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CORE

VALUES

Excellence

Individualism

Integrity

Consideration

Professionalism

Best practice

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SERVICE

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We offer bespoke services on:

OUR

EMOTIONAL INTELLIGENCE

EXECUTIVE ETIQUETTE

PROFESSIONAL PRESENCE

SOCIAL INTELLIGENCE

EXECUTIVE INTELLIGENCE

PERSONALITY BRANDING

IMPRESSION MANAGEMENT

EXECUTIVE COACHING

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EXECUTIVE

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Professionals and upwardly mobile executives

who attend this course will acquire the discipline to act with refinement, due propriety, and sophistication to enable them display “savoir faire” (the appropriate behaviour in social situations). In addition to enhancing their appearance and presentation, they are furnished with social and emotional intelligence suitable for smart networking. They gain the “plus effect” and are tutored to exhibit profound professional commitment with the right attitude, values, and standards.

Participants will enhance their ability to get

along successfully with other people.This they will achieve by strengthening their capacity to perceive, control and evaluate emotions. As they learn to monitortheir own and others’ emotions, they will discover how to work successfully with different categories of individuals.

ETIQUETTEEMOTIONAL INTELLIGENCE

SERVICE OUR

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EXECUTIVE

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In the workplace today, an individual who

possesses a unique type of thinking is called a business “smart”…and is said to have Executive intelligence.

Executive Intelligence consists of a set of consistent, interrelated skills that forms the foundation of smart Executive Behaviourand affects every aspect of professional decision-making.

The need for Etiquette Courses and experts is rising steadily. A Harvard Analyst; Fernandez-Araoz conducted a study on new executives and discovered that those who had been hired for their self-discipline, drive and intellect were sometimes later fired for lacking basic social skills.This course will expose participants to the code of behaviour that delineates expectations for social behaviour.

SOCIAL INTELLIGENCE INTELLIGENCE

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PERSONALITY

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Your personal brand extends far beyond just your looks. It includes who

you are, how you perform, what you can offer, your style…your

signature, and what makes you distinctive in the workplace.

Your personal brand is all about your uniqueness, your strengths, your

talents, and what you want to be known for. Regardless of the context,

work ethics is usually associated with people who work hard and perform

excellently. Best practice means finding - and using - the best ways of

working to achieve your business objectives.

It involves keeping up to date with the ways that successful businesses

operate - in your sector and others - and measuring your ways of working

against those used by the market leaders.

Participants will see the relationship between work ethics, best practice

and the bottom line.

This programme is designed to transform

young executives into change catalysts and

equip them with sound values to build the next

generation. The skills imparted aid to positively

impact young people, inspiring them to fully

develop their potentials to find fulfilment in

themselves, and add value to their

organizations.

EXECUTIVE COACHING BRANDING

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METHODOLOGY THE ETIQUETTE PLACE attends to a varying clientele for whom one method of training would notbe appropriate. To meet their convenience, we employ different tutoring techniques some ofwhich include:face-to-face lectures;virtual or on-line learning;the use of case studies;interactive sessions;feedback from peers and faculty;experiential learning.Our methods of tutoring are customised to fit specific client needs.

METHODOLOGY Our open programmes are designed to grant both executives and young professionals a platformto share experiences in the course of learning.

IN-HOUSE PROGRAMMES Our open programmes are designed to grant both executives and young professionals a platformto share experiences in the course of learning.

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Yvonne ebbi is the senior consultant at the etiquette place-a corporate finishing school changing the narrative in matters of executive intelligence, work ethics, best practice and proper public conduct.

She is an image/personaliy branding consultant, executive coach, author, award-winning poet and a social intelligence expert.

An affiliate of the Protocol Uuniversity, Boston and a graduate of the coaching academy, uk, Yvonne has trained many executives in the art of savoire-faire and executive presentation.

She is a keynote speaker at national and international conference and has been guest on many tv shows including moments with mo and Nn4’s FLAIR series on political manners.

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YVONNE EBBI

Profile

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DR. LEMMY OMOYINMI

Lemmy is currently a Director with VISION Development Nigeria.

He is an African Regional Trainer for the international Trade

Center (ITC), an initiative of UN, Geneva.

He holds higher degrees in Business Administration and Finance

from the University of Ibadan. After fifteen years of lecturing

Finance at the Federal polytechnic Ilaro, Lemmy joined the

multidisciplinary faculty of the MBA Programme of Lagos State

University, where he taught security market Analysis, portfolio

management and Advanced Accounting Theory.

Lemmy was appointed as a Monitoring Consultant for the

development of a conditional cash transfer programme for the

Gbomoro Ante-Natal programme in Ogun state (an initiative of

the MDG office, the Presidency).

COMFORT COLEMAN

Comfort is certified by inscape publishing international as an Everything DISC

Facilitator to deliver the full portfolio of DISC-based tools and has requisite

knowledge to deliver the unique training and development programmes

supporting the training function.

Comfort has a Masters in Managerial Psychology from the University of Lagos

and a combined degree in Psychology, sociology, and mass communication.

As the Chief Operating Officer of a consulting and training organization, she

learned work place performance and consulting first hand, a factor quite

instrumental in helping to update the progress of HR initiative and impact on

company strategies.

Comfort is a certified ethics officer, Human Resource specialist and a culture

change specialist who has knowledge and vast experience in

communications, journalism and Broadcasting. She was a Stringer for the

Voice of America (VOA) English to Africa service and is a member of NIPR,

SHRM and CIPM.

EXECUTIVE/EMOTIONAL INTELLIGENCE

DR. DAHIRU SANI

Dahiru is the Director General of the reputable Kaduna Business

School. He holds a Ph.D. in Finance from the Swiss Management

University/Universidad Central de Nicaragua. He obtained an

MBA and Bachelors from the famous Ahmadu Bello Univesity in

Nigeria and attended series of development programmes at

the Harvard Business School, Massachusetts Institute of

TECHNOLOGY, and the Ohio state University.

A seasoned Management Consultant and an international

Finance Corporation (IFC) certified trainer with extensive

experience in both public and private sectors. Over the past two

decades, Dahiru has acquired experience ranging from, human

resource development, strategy development and

coordination of academic and executive development

programmes, public private dialogue, performance monitoring

,management account ing, banking and f inance,

d e v e l o p m e n t r e s e a r c h , b u s i n e s s d e v e l o p m e n t ,

Entrepreneurship and Youth Empowerment. He is currently

developing a framework for standardizing the delivery of

business development service to SMEs in Nigeria in conjunction

with World Bank

FACULTY

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E.U KENNETH

Kenneth Ebbi is a Corporate BRAND Consultant. A registered member of the

Advertising Practitioners Council of Nigeria (APCON), he has garnered a

wealth of knowledge and experience in the advertising industry spanning

over 15 years. This clearly distinguishes him in Corporate and Destination Brand

Building, Personal Branding and Strategic Management.

Ken is highly sought after as an ideas bank and his creative competencies

have enabled him participate in research and brain storming sessions for

several top brands. The aptitude with which he creates and conceives rare

and outstanding concepts has brought him before Heads of States, Captains

of Industries and Celebrities. An exclusive life coach, he is passionate about

helping people build mental structures and systems and finding the right

thought process and balance, to enable them unleash their full potentials.

A Graduate of University of Lagos, he is a Director at Living Hope International,

an American based NGO and the co-organizer of the Stomp Project (Lagos,

Accra, Johannesburg) featuring Kirk Franklin in 2001 and 2004.

A pioneer member of the Nigeria, Malaysia Business Council, Ken has been the

Country Manager for MSP, a breakthrough technology in engine lubrication

and protection from the USA.

His bouquet of African and international brands include Crown K & L, Malaysia;

BUROTIME Office Furniture, Turkey; A-Z Petroleum Products Limited, Capital Oil

and Primewaterview, Skye Bank, Nigerian Ropes Plc, Vitafoam amongst

others.

Ken is currently making waves in the business world, creating a new crop of

executives with his training modules on Personal and Corporate Branding.

His new project, "Brand or Bland" is aimed at building world-class brands

(Destination, services and persons) through a philosophy he calls

“Connecting.the.dots...”

PERSONAL BRANDING WORK ETHICS AND BEST PRATICE DR JOE EMESON

DR. JOE EMESON is a Career Banker and a Consultant. He holds a PhD in Public

Policy and Administration and a Master Degree in Business Administration from

Saint Louis University and Oral Roberts University, respectively. Dr. Emeson has

over 30 years of management experience in the academic, government and

business sectors. His books, Essential Management Notes for Executive MBA;

and Business And It's Environment: Understanding The Impact Of Environment

On Business are considered seminal works in the academic and private

sectors.

Joe is currently a Management and Financial Consultant with JMK

CONSULTING. He was the Executive Director, Sales and Marketing at Vitamalt

Plc. between 2002 and 2003. Between 1994 and 2002, Dr. Emeson was the

Executive Director of Operations at EMIS Telecoms, a private indigenous

telecommunication network operator. Dr. Emeson was a General Manger at

Fidelity Bank Plc. and a founding member of its Executive Management team

between 1988 and 1993.

At various times, he had responsibilities for Capital Market activities, Treasury

Management, Corporate Finance, Portfolio Management, Investment

Banking and Management Services.

Before joining Fidelity Bank Plc, Dr. Emeson was the Special Adviser to the Hon.

Minister of Finance and later Minister of National Planning, Federal

Government of Nigeria between 1985 and 1987. In this capacity, he was

instrumental in helping to chart the Federal Government's economic policies

and Development Strategies. He has attended numerous international

conferences that include IMF/World bank and African Development Bank

conferences.

Dr. Emeson has great strength in Business Organization, Strategic Planning,

Negotiation, Portfolio Management and Capital Market Activities. He

participated actively in the development of Fidelity Bank Plc from its inception

in 1988, having been very instrumental in the founding.

He also has taught Government-Business Relations, Industrial Relations,

Administrative Theory and Negotiation Skills for the Executive MBA Degree

Program at ESUT Business School in Lagos. His past teaching experiences were

at Harris Stowe College, St. Lois, Missouri, University of Houston, (Downtown

College) Houston, Texas, USA and the University of Nigeria, Enugu, Nigeria.

FACULTY

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CHANTEL NGOZI CAULCRICK

She was trained and internationally certified by the Protocol School of

Washington, the leader in Business Etiquette, Executive presence, Business

Dining skills and Finishing Techniques.

As a Business image coach, she is a much sought after speaker, trainer and

facilitator in the areas of Business Etiquette, protocol, Executive Presence,

Dining skills, Customer Courtesies and Finishing Techniques for both corporate

and individual clients. She attended Adams professional modeling and

Finishing School, in Haslet Michigan where she was trained in the art of

grooming, refining and polishing the image of ladies and gentlemen. In 2002,

she set up a consultancy- COURTNEY INGLIS CONSULTING, to impact the much

needed Etiquette & Protocol skills to corporate executives, professionals and

individuals.

SOCIAL INTELLIGENCE CHRISTINE EDET

“...Small courtesies sweeten life..."

Christine's personal journey into Life, Style and Etiquette Consulting derives

from a deep sense of commitment to the abiding influence a person can

generate by simply being courteous.

Her involvement with Etiquette and Impression Management began in 2005,

and she has been associated with The Etiquette Place since its launch.

Specifically, she provides coaching in Personal/Corporate Etiquette and

Communication.

For a couple of years now, Christine has provided training in Personal

Deportment, Etiquette and Poise to aspiring Calabar Carnival Queens. You

can imagine how thrilled she was when participants remembered her input

as one of the most significant aspects of Camp.

Christine has degrees in Biochemistry from University of Calabar, as well as

Environment Resource Management from University of Waterloo, Canada.

She's a Ford Foundation Scholar.

As a trainer and facilitator of sixteen years cognate experience, it is her

delight to transfer knowledge and skills that empower and transform

individuals.

She divides her time between Etiquette Consulting and designing solutions

for improving work flow processes, and for developing healthy

communication patterns in the work place.

Christine enjoys the process of training upcoming professionals to act with

refinement, due propriety, and sophistication to enable them display “savoir

faire” (the appropriate behaviour in social situations)... in addition to

facilitating the development of finesse and comportment - tools necessary

for making a great first impression.

FACULTY

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FATIMA USMAN KATSINA

A qualified specialist in special project Management in development and

adverse environments, she has developed over the past eight years an

expertise in the development of project identification and clarification,

solution development and fund raising. Most of her assignments were

dedicated to solution design and organizational set-up in order to first assess

and answer complex project problems. At present, she is the special adviser

on projects addressing Government needs. She has also designed solutions for

major corporate companies across the globe.

Fatima has worked as Business Development Consultant in BPSS International,

Paris, France. She has served as a consultant with union capital group,

Geneva.

COLLEDGE OF COMMUNICATION

FACULTY

CLARA OBAZELE

Clara Obazele (JP) is a professional Lecturer and Facilitator of English speech

sounds: Elocution and Public speaking. She is a seasoned broadcaster with

years of experience and has functioned as a Principal Lecturer in the national

Training and Manpower Development faculty of the Federal Radio

Corporation of Nigeria (FCRN).

She was the Managing Editor of the Federal Ministry of Women Affairs, Abuja

and she conceptualised and edited the project- "The Nigerian Women"

magazine. She was the presenter of the programs "Women, the Move" and

"Family Q Time" on NTA Abuja.

Clara holds an M. A. Degree (Systematic Theology), She has a B.A. Degree in

English Language, PGD, and she read Mass Communication at the University

of Lagos. She is a member of Nigerian Institute of Public Relations (MNIPR) and

Nigeria Institute of Management (MNIM). She has also attended a number of

short and Long-term courses in Nigeria and abroad.

Clara Obazele was the Chief Public Relation/Chief Information Officer (C.I.O)

of the National Commission for Women, now Federal Ministry of Women Affairs

and Youth Development and Until recently, she was a Senior Manager and

the Dean, School of Communication Department at Poise Nig- A finishing

school in Lagos.

Presently, Clara facilitates/lectures at the School of Media & Communication,

LBS- the Pan Atlantic University, Victoria Island, Lagos. She is also a lecturer of

"Communications Skills" at the Nigerian Institute of Journalism (NIJ), Lagos.

CHUKWUDI OKOLI-UGBAJA

A broadcaster spanning 26 years and a 1984 graduate of Linguistics from the

University of Benin. He is an all rounder broadcaster, an English phonetics' and

public speaking expert with appropriate grounding in grammar. Mr Okoli is a

man of ideas who aims to achieve the best in all he undertakes. He is currently

engaged in the development of a project that will serve as a compass for

learners of spoken English who have African Language background.

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CONTACT US

07000ETIQUETTE, 08037433033

[email protected]: Etiquette Place

: Etiquette Place

: @EtiquettePlace

: EtiquettePlace

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