The Design of Everyday Games

100
The Design of Everyday Games

Transcript of The Design of Everyday Games

The Design of

Everyday

Games

Associate Professor, California College of the Arts@cwodtke | eleganthack.com

Christina Wodtke

Apple’s Cargo Cult

OW! MY EYES!

User Interface

Interaction Design

Information Architecture

User Psychology

Concept Models

"User experience" encompasses all aspects of the end-user's interaction with the company, its services, and its products.

Don Norman

Let’s be honest: It’s all about the smiling boxes.

The first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother.Don Norman

A) Amazon understands I always run out of razors!B) Amazon understands I have no clue how often to buy them!

Next comes simplicity and elegance that produce products that are a joy to own, a joy to use. True user experience goes far beyond giving customers what they say they want, or providing checklist features.

Don Norman

In order to achieve high-quality user experience in a company's offerings there must be a seamless merging of the services of multiple disciplines, including engineering, marketing, graphical and industrial design, and interface design.

Don Norman

WHAT IS USER EXPERIENCE?

The mini cooper convertible has my favorite car experience. The way it handles, accelerates as well as the beautiful interior, the innovative half-open position of the roof!.

But the experience doesn’t stop at the car. There are stickers, swag, driving adventures, dedicated AAA support for the life of the car and music services! What does it mean to enjoy driving a car, they asked… then answered.

User Experience Design:

the design of anything

independent of medium

or across [device]

with human experience as an explicit outcome

and human engagement as an explicit goal

-Jesse James Garrett

Jesse James Garrett

UI

IxDIA

The User

Copywriting Graphic Design

MA

RK

ET

ING

CU

ST

OM

ER

SE

RV

ICE

Pre-use Use Post-use

User experience designKey word is USE

Things you should know

UNIVERSAL PRINCIPLES

● Affordances

● Feedback

● Direct Manipulation

● Standards UI

IxDIA

“Like putting an

Armani suit on Attila

the Hun, interface

design only tells how

to dress up an

existing behavior.” –

Alan Cooper

AFFORDANCESThings that look pushable, get pushed. Things that look pullable, get pulled.

UI

IxDIA

AFFORDANCES

UI

IxD

IA

Buttons that look pushable, get pushed

Forms should say “type here”

See: Flat UI and Forms by JESSICA ENDERS

MEANING

Links, buttons and inputs are not decorative. They tell a story.

UI

IxD

IA

UI

IxD

IA

BUTTONS HAVE MEANING

LINKS HAVE MEANINGUI

IxD

IA

You are always communicating.

Don’t be rude.

Set expectations, meet expectations

UI

IxD

IA

FeedbackLet people know it worked

UI

IxD

IA

Feedback

On Facebook, they show the link preview as soon as you add it, so you know all is working (and can preview)

UI

IxD

IA

Feedback

Your new status is always posted on top, to let you know it was successfully posted (even if a new status came in a second after, and is thus newer)

UI

IxD

IA

Alphabear won’t embarrass me socially

Recognition over recall

Seeing is easier than scavenger hurtsUI

IxD

IA

Don’t do thisDon’t make people memorize where things are!

UI

IxD

IA

Variation Unique Visitors Unique Clicks

Hamburger 120543 1211

Menu 121152 1455

Unique

Visitors

Hamburger

Clicks

% Menu Clicks %

iOS 148097 906 0.61% 1143 0.77%

Android 87245 216 0.25% 237 0.27%

UI

IxD

IA

UI

IxD

IAPJ McCormick, Challenging Data Driven Design, WarmGun 2013

UI

IxD

IA

PJ McCormick, Challenging Data Driven Design, WarmGun 2013

What do these dots

mean?

UI

IxD

IA

PJ McCormick, Challenging Data Driven Design, WarmGun 2013

UI

IxD

IA

PJ McCormick, Challenging Data Driven Design, WarmGun 2013

UI

IxD

IA

PJ McCormick, Challenging Data Driven Design, WarmGun 2013

The navigation carries information.

Unless:

Clear affordances + Recognition over recall

UI

IxD

IA

USE CLEAR LANGUAGE 58

UI

IxD

IA

Direct Manipulation

Harry Potter Years 1-4 on IpadDirect Manipulation

Harry Potter Years 5-7 on IpadVirtual Controller

Contextual Principles● What you know about the context/users/activity. E.g.

● Recipes must be scannable

● User should know where they are in a recipe

● Recipes allow users to find ingredients for shopping and mise en place by listing them apart from instructions

UI

IxD

IA

Tivo Tennants●It’s entertainment, stupid.●It’s TV, stupid.●It’s video, dammit.●Everything is smooth and gentle.●No modality or deep hierarchy.●Respect the viewer’s privacy.●It’s a robust appliance, like a TV.

FarmVille 2 Postmortem: What Grew Wild & What Withered Away: Wright Bagwell, Mike McCarthy

Things you do

OBSERVE

from IDEO’s Designkit.org

67CONTEXTUAL INQUIRY, FIELD STUDIES, & ETHNOGRAPHY

http://www.flickr.com/photos/halversongroup

USABILITY TESTING

http://nform.com | http://uid.com

ANALYZE

from IDEO’s Designkit.org

CHUNK

FINDINGS

INTO AFFINITY GROUPS

Play with possible models

Relationship to other data

Credit: Steve Portigal

Play with possible models

Frequency

Credit: Steve Portigal

Play with possible models

Timeline

Credit: Steve Portigal

MAKE

COMMUNICATE START HERE:

CONCEPT MODELS

We explain things with pictures all

the time. How to conceive, how to

build…

CONCEPT MODEL: a visual

representation of a set of ideas

that clarifies their meaning for

both the thinker and the

audience

Concept models for ideas

See http://boxesandarrows.com/how-to-make-a-concept-model/

Concept Models to Communicate to team

Architecture concept model

User

Designer

Computer designed by Daniel Shannonfrom The Noun Project

Mental

model

Conceptual

model

1. Discover

Mental Model

2. Understand

system

3. Synthesize

into conceptual

model

System

For Software,Concept modeling proces

How areas of site interlock

Via Andrew Hinton@inkblurt

Consider conceptual models over sitemaps

Stone Librande’s One Page Designs are concept models

Flows

Paula Scher modelled out the approval process at CBS records in hope of saving her sanity.

8

7

Content Models & Information Architecture

https://www.interaction-design.org/literature/article/what-is-information-architecture

Organizing content (like inventory, collections, etc)

And yes, User Interface.

WHAT MUST BE DONE WELL

UI

IxDIA

The User

Observe & Understand

OrganizeContent

Design Behavior

Communicate Clearly

USER EXPERIENCE DESIGN IS A BIG JOB

Too big?

95 dan saffer

UI

IxDIA

The User

Copywriting Graphic Design

MA

RK

ET

ING

CU

ST

OM

ER

SE

RV

ICE

The Heart of UX is Small● Start with the user: her

goals, needs and habits

● Follow known principles

● Finish with the user, test during design.

● Everyone must care for the user.

It’s all about the

USER’S

EXPERIENCE

DISCUSSION

LEARN MORE

Don’t Be This Guy

@cwodtke

Why I am Not a Painter

Frank O'Hara

I am not a painter, I am a poet. Why? I think I would rather be a painter, but I am not. Well,

for instance, Mike Goldberg is starting a painting. I drop in "Sit down and have a drink" he says. I drink; we drink. I look up. "You have SARDINES in it." "Yes, it needed something there." "Oh." I go and the days go by and I drop in again. The painting is going on, and I go, and the days go by. I drop in. The painting is finished. "Where's SARDINES?" All that's left is just letters, "It was too much," Mike says. But me?

One day I am thinking of

a color; orange. I write a line

about orange. Pretty soon it is a

whole page of words, not lines.

Then another page. There should be

so much more, not of orange, of

words, of how terrible orange is

and life. Days go by. It is even in

prose, I am a real poet. My poem

is finished and I haven't mentioned

orange yet. It's twelve poems, I call

it ORANGES. And one day in a gallery

I see Mike's painting, called SARDINES.