THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the...

31
IT is critical to your organization. It can help you control costs, develop innovative ideas, and stand out as an industry leader. But we’ve heard that IT is too complicated. Which means wasted time, money, and resources. We can help. We are committed to simplifying IT by reducing cost and complexity. We can make innovation a daily practice instead of a long-term goal. And that will result in a faster, better, and smarter organization. Our process works whether you operate locally, nationally, or globally. No matter if you’re a small organization providing services in your own community, or a multinational corporation trying to unite employees all over the world, we can help. Have a look at these stories to see how you can get IT faster, run IT better, and grow IT smarter. THE DELL WAY FASTER BETTER SMARTER

Transcript of THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the...

Page 1: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

IT is critical to your organization. It can help you control costs, develop innovative ideas, and stand out as an industry leader. But we’ve heard that IT is too complicated. Which means wasted time, money, and resources.

We can help. We are committed to simplifying IT by reducing cost and complexity. We can make innovation a daily practice instead of a long-term goal. And that will result in a faster, better, and smarter organization.

Our process works whether you operate locally, nationally, or globally. No matter if you’re a small organization providing services in your own community, or a multinational corporation trying to unite employees all over the world, we can help.

Have a look at these stories to see how you can get IT faster, run IT better, and grow IT smarter.

THE DELL WAY FASTER BETTER SMARTER

Page 2: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you can reclaim wasted time and redirect it toward developing a stronger organization.

Effi ciency is in our DNA. From our business model to our supply chain, we understand that speed is critical.

You’ll save time with solutions that have been rigorously tested before they even leave the factory. You’ll be up and running faster with our streamlined delivery. And you’ll be free to truly innovate, every day.

Take a look at how we’ve helped our customers get IT faster.

GET ITFASTER

Page 3: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

CHALLENGEImplement a new data recovery environment that offers increased storage capacity

and improves information access without interrupting city operations or public

services for nearly 250,000 residents.

SOLUTIONDell™ Infrastructure Consulting Services (ICS) helped the City of St. Petersburg’s

IT group design a primary data center and disaster recovery site with two

Dell/EMC storage area network (SAN) arrays in a mirrored environment.

BENEFITS*

• The new SAN environment helped reduce recovery time by nearly 12 hours.

• Access to critical information was accelerated, helping reduce employee benefi t

enrollment time by 60 percent.

• Dell notebooks and desktops helped boost productivity while lowering costs.

“ Thanks to Dell, we now have the confi dence that

whatever happens in our data center, we can have

Oracle E-Business Suite back up and available to users

within hours instead of days.”

— JUDY OWEN Computer Systems Manager, City of St. Petersburg*

CHALLENGEImplement a new data recovery environment that offers increased storage capacity

and improves information access without interrupting city operations or public

services for nearly 250,000 residents.

SOLUTIONDell™ Infrastructure Consulting Services (ICS) helped the City of St. Petersburg’s

IT group design a primary data center and disaster recovery site with two

Dell/EMC storage area network (SAN) arrays in a mirrored environo ment.

BENEFITSSSSSSS*

• • • ••• ThThThThThThT e eee nenenenenenew wwwwww SASASASASASAS N N N N N N enenenenenenvivivivivivirorororororonmnmnmnmnmnmenenenenenent ttttt hehehehehehelplplplplplpedededededed r r r rr rededededededucucucucucucee eee rerererererecocococococoveveveveveeryryryryryry t ttttimimimimimmeeeeee bybybybyby nnnnneaeaeaeaeae rlrlrllrlr y y y y y 121212121212 h h hh h houououououursrsrsrsrs....

••• • A A A AAccccccccccesesesesess s sss tototttoto c c c criririririr tititititt cacacacacallll ininininnfofofoformrmrmrmrmatatatatattioioioioion n n n wawawawawas ssss acacacacaccececececeleleleleerararararaateteteted,d,d,d,d, hhhhhelelele pipipipingngngng r r rrededededucucucuce e e e ememememplplplployoyoyoyoyoyeeeeeeeeeeeeee bbb benefi t

enenenenrorororollllllllmememementntntnt tttttimimimime eee bybybyyy 6660 000 pepepepep rcrcrcrcenenent.ttt

• • DeDellll n nototebbbooooksksk a aandndnd dddesesesktktk opops s heheelplplpededed bbbooooooststt p proroduductctivivitty y whwhili e lowering costs.

KNOWN AS THE SUNSHINE CITY, ST. PETERSBURG IS THE FOURTH-

LARGEST CITY IN FLORIDA AND A POPULAR TOURIST DESTINATION.

CITY OF

ST. PETERSBURG

Page 4: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

Dell Deployment Services (planning, factory integration, delivery, and installation)

can move approximately 30% of your deployment work into our factory, saving time and reducing costs.

Dell engineers all its computers to have design commonality, so parts are

interchangeable. We offer 25 notebooks with the same power adapter and 19 notebooks with the same docking station.

Northwestern University School of Law, using the Dell Client Manager,

reduced new hardware deployment time from two hours to just 45 MINUTES.*

The Dell HPC cluster at the Flow Physics and Computational Engineering (FPCE)

group at Stanford University increases computing power by up to 1,400%, enabling signifi cantly larger test cases with higher resolution results, speeding up research, and giving researchers the power to uncover innovative approaches.*

“ This HPC deployment, managed by Dell, was the fastest I’ve ever seen. This was a large cluster, and having it fl awlessly run production scientifi c code operating with unprecedented fi delity in such a short time is a huge success for our team. ”

— STEVE JONESManager of High-Performance Computing,

Flow Physics and Computational Engineering, Stanford University*

Page 5: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

THE NATIONAL CENTER FOR SUPERCOMPUTING APPLICATIONS (NCSA) IS DEDICATED TO THE DEVELOPMENT OF NEW COMPUTING TECHNOLOGIES FOR THE SCIENTIFIC AND ENGINEERING COMMUNITIES.

CHALLENGEThe NCSA needed to build massive computing clusters to provide computing cycles

to the academic research community — in record time.

SOLUTIONDell Implementation Services worked tirelessly with the NCSA to deploy the

high-performance cluster in under four weeks. This turnaround time was possible

thanks to the effi ciency of the process, standardized products and services, and total

dedication from the deployment team.*

BENEFITS*• Dell provided the NCSA with a single source for its hardware, networking, and

support needs, making deployment and management much easier.

• The NCSA can function as a truly scalable enterprise, able to grow and add

resources as needed.

“ What made [this] project unique is that it went from

purchase order to production in less than four weeks,

a deployment schedule unheard of in the academic

environment, or any other.”

— BRIAN KUCIC, SR. Operations Manager, NCSA*

NATIONAL CENTER FOR SUPERCOMPUTING APPLICATIONSNCSA

Page 6: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

93% of customers stated they are likely to recommend us based on their enterprise deployment experience2.

Using Dell Services, Welch Foods Inc. was able to migrate to an Oracle ERP

solution in less than one week. This reduced provisioning time from three

weeks to 15 MINUTES, using only one management console.*

“ We predict that Dell servers will enable us to speed up our data interpretation almost twenty-fold over our previous implementation. ”

— DR. ROBERT MORITZManager, Proteomics Facility, Ludwig Institute for Cancer Research*

We predict that Dell servers will enable us to speed up our data interpretation almost twenty-fold over our previous implementation.

Our PowerEdge™ 1955 Blade Sytem took 65% less time to set up and came in 97% FEWER BOXES than the Hewlett-Packard BladeSystem c-Class

1

.

Page 7: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

ORACLE, THE WORLD’S LARGEST ENTERPRISE SOFTWARE COMPANY,

PROVIDES MANAGED APPLICATIONS TO THOUSANDS OF CUSTOMERS

THROUGH VARIOUS ORACLE ON DEMAND OFFERINGS.

ORACLE

CHALLENGEEnhance the reliability and reduce the total cost of ownership of the servers used

to host Oracle On Demand’s Managed Applications — a portfolio of industry-leading

applications that capitalizes on the reliability and scalability of Oracle products.

SOLUTIONOracle deployed 12,000 Dell PowerEdge™ servers in their Austin Data Center, packing

in more performance and realizing signifi cant savings in the total cost of ownership.

PowerEdge servers also allowed for a high percentage of systems-related activities

to be handled remotely.

BENEFITS*• PowerEdge servers delivered the performance and reliability Oracle customers

require for running Oracle On Demand database servers.

• The new servers used substantially less space and power.

• Dell Remote Access Card technology helped reduce management costs and

minimize downtime.

“ Dell servers fi t our cost model and deliver the

performance we need while helping to contain power

and cooling costs.”

— MARK SUNDAY SVP and CIO, Oracle*

Page 8: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

Moving from a RISC/UNIX-based Oracle 8 deployment to a Dell PowerEdge Oracle 10g cluster, Dell’s IT team improved its end-of-quarter business calculations by 25%.*

“ Our entire 9-1-1 infrastructure needed to be overhauled, and because we are dealing with people’s lives there was no room for error. We had never done this before, so we were looking for a turnkey solution. ”

— DON EVANSInformation Systems Director, City of Baton Rouge*

IDC reports that by using our automated, factory-like approaches to application

services, end-to-end image management, and effi cient deployment processes,

you can lower deployment costs by as much as 62%3

.

We offered the fi rst Energy Star 4 business notebook and were the fi rst to attain the EPEAT “GOLD” standard for a notebook.

Page 9: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

HOW TO GET IT FASTERBEST PRACTICES LEARNED FROM OUR CUSTOMER PARTNERSHIPS

DELEGATE. Focus on what you’re best at and hand off other tasks to experts who can take care of them quickly and effi ciently.

CUSTOMIZE. Specify exactly what you need so you don’t waste your budget on features you won’t use.

DON’T COMPROMISE. If your organization is suffering from IT downtime or slow performance, investigate better solutions. It will pay off both in cost savings and productivity.

PRE-CONFIGURE. Get hardware that’s set up at the factory, ready for automated installation.

STREAMLINE. Working with a single provider for hardware, software, and services can speed up deployment and support times.

“ Once we worked out exactly what image we wanted on our desktops and notebooks, we started using Dell Custom Factory Integration Services to pre-image them. That really saves my IT team time. Also, it enables us to get new teachers up and running faster.... ”

— JACK McLEODDirector of Facilities and Information Technology, Bellevue School District*

Page 10: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

IT continues to grow in complexity, and that’s just how our competitors like it. The more problems you have, the more they can charge you for services.

We prefer to give you total control by building simplicity into everything we do. Our products and services are more manageable, making it easier for you to proactively perform system maintenance and support.

The goal? A simpler IT environment for your organization, so you don’t waste time putting out fi res.

Take a look at how we’ve helped our customers run IT better.

RUN ITBETTER

Page 11: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

CHALLENGEFormula 1 racing requires IT solutions that can deliver optimal performance while

withstanding extreme environments. Data is collected from cars traveling in

excess of 200 miles per hour and must be processed as quickly as possible so

the pit crew can make adjustments during the race.

SOLUTIONDell worked with the BMW Sauber F1 team to deploy new pit and production

systems that ran wherever they competed — anywhere in the world. PowerEdge

servers provided the business-critical speed, and high-resolution Latitude™

notebooks let the crew quickly pick up details in the transmitted data.

BENEFITS*• New, robust technology worked well in any environment.

• Dell customized its Platinum enterprise support to meet the team’s specifi c needs.

• Faster evaluation of race-critical data helped the BMW Sauber F1 team achieve

their best on the track.

“ With its Platinum support, Dell ensures that in any case,

anywhere in the world, we will have a person providing

technical support within one hour. We’ve never needed to

implement this so far, but just knowing it’s there gives our

team confi dence.”

— WILLY RAMPF Technical Director, BMW Sauber F1 Team*

BMWSAUBER F1 TEAMBMW SAUBER F1 COMPETES IN ONE OF THE WORLD’S MOST

TECHNOLOGICALLY DEMANDING SPORTS: FORMULA 1 RACING.

Page 12: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

Our wireless architecture can provide the

FASTEST Wi-Fi connections of any leading small business notebook provider4.

At Sandia National Laboratories, our HPC cluster is ranked as the FASTEST Intel® Xeon®–based cluster and the FASTEST Infi niBand-only cluster.

Cox Communications converted its mission-critical UNIX-based ERP system

to Oracle/Linux on Dell. The new architecture delivers savings of 50%.*

“ Since deploying Dell servers, we have seen a tenfold increase in our processing performance. We have been very happy with Dell service and equipment, providing us with the latest technology at a competitive price. ”

— DAVE BERRYSystems Manager, Wolfson Brain Imaging Centre*

Page 13: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

CHALLENGEGoogle required extensive hardware customization, a single point of

contact and fulfi llment, and high product quality to bring the Google Search

Appliance to their customers.

SOLUTIONDell’s OEM Industry Solutions Group modifi ed the Dell PowerEdge 2950

server to form the foundation for the Google Search Appliance. They

also provided a single source of sales and technical expertise, customer

fulfi llment, and worldwide regulatory compliance capabilities.

BENEFITS*• Substantial savings due to lower operating costs and fewer service calls.

• Customer experience is improved by helping Google meet

service-level agreements.

• The proven PowerEdge platform is customized into a product that fi ts

the unique Google style.

“ With a total service solution from Dell, we’ve been able

to remove complexities for our staff. That’s one-stop

shopping — who wouldn’t love that?”

— AIDYMAR BIGIO Manufacturing and Operations Manager, Google*

THE GOOGLE SEARCH APPLIANCE BRINGS GOOGLE’S POWERFUL

SEARCH CAPABILITIES INSIDE COMPANY FIREWALLS. IT INSTANTLY

INDEXES AND RETRIEVES INFORMATION, ALL THROUGH A SECURE

AND USER-FRIENDLY INTERFACE.

GOOGLE

Page 14: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

In Technology Business Research’s September 2007 X-86 server report, we

regained the #1 POSITION in customer satisfaction, led by delivery times and phone support.

We have been RANKED #1 for server satisfaction 30 TIMES during the 41 studies conducted by Technology Business Research.

We were RANKED #1 among hardware vendors in overall service and support satisfaction for 24 of the 27 quarters that

Technology Business Research has conducted its study.

“ The most important thing for a small institution like us is that, with Dell, I don’t need to hire additional staff to support this new technology. In fact, I can free up my staff so they can concentrate on other projects, and I can leave the hardware issues to Dell. ”

— SHAWN KUNGDirector of Information Technology, University of Mary Hardin-Baylor*

Page 15: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

BARBERS HILL ISDLOCATED 40 MILES OUTSIDE OF HOUSTON, TEXAS, BARBERS HILL IS A

4,000-STUDENT INDEPENDENT SCHOOL DISTRICT AND THE FASTEST

GROWING K-12 SCHOOL DISTRICT IN THE STATE.

CHALLENGEProvide every high school student in the district with a durable, high-performance

notebook computer that helps prepare them for a life in a technology-driven society.

SOLUTIONWith the aid of Dell Deployment Services, Barbers Hill ISD implemented Dell

Latitude™ notebooks pre-confi gured with software and images.

BENEFITS*

• Integrated wireless capabilities of the Latitude notebooks help students go mobile.

• The nine-cell extended-life batteries allow students to go all day without plugging in.

• Helped open new doors for students by offering equal educational opportunities

and a chance to prepare for the future.

“ With only six staff members, it would have been diffi cult

setting up all the computers before classes started in

the fall. But with the help of Dell Deployment Services,

we had the desktops and notebooks ready for students

within two weeks.”

— JAMES BANKS Executive Director of Technology,

Barbers Hill Independent School District*

Page 16: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

Dell Automated PC Tune-Up for Vostro™ combines 32 maintenance tasks into one click, while your system keeps running.

PowerEdge 2950 two-socket servers can provide up to 44% more performance, 57% more performance per watt, and a 95% price performance advantage over HP ProLiant DL585 servers5.

Data Guard used virtualization to save as much as $10,000 a month in power and cooling costs — an 80% REDUCTION.*

“ We are always coming up with new ideas in higher education. We can create a new server in our virtualized environment in 20 minutes, compared to the weeks or months it used to take to order another machine and install it. ”

— JAMES RIHA, PH.D.Chief Technology Offi cer, Oklahoma City Community College*

Page 17: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

CHALLENGEImplement a one-to-one printing, faxing, and scanning solution to help establish

a Personal Productivity Savings program.

SOLUTIONDeploy 500 Dell™ 1815dn printers backed by Dell’s extensive support services.

BENEFITS*

• Employees get immediate access to multifunction printers right near their desks,

boosting Personal Productivity Savings.

• Costs are reduced due to volume pricing on ink and less paper usage now

that fi les are converted to digital format.

• Small footprint of Dell printers allow for easy mobility around the offi ce and

in the fi eld.

“ Dell offered aggressive pricing and the company is

invested in being in the printer business. They know

how to deploy large volumes of equipment.”

— DAVID O’BERRY Director of Information Technology,

South Carolina Department of Probation, Parole and Pardon Services*

THE SOUTH CAROLINA DEPARTMENT OF PROBATION, PAROLE AND PARDON SERVICES IN COLUMBIA, SOUTH CAROLINA, HELPS QUALIFIED CRIMINAL PARTICIPANTS FUNCTION AS CONTRIBUTING MEMBERS OF SOCIETY.

SOUTH CAROLINA DEPARTMENT OF PROBATION, PAROLE AND PARDON SERVICES

Page 18: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

Our Data Center Solutions team worked with Ask.com to provide a new computing

architecture, including customized, energy-effi cient servers. These new servers used 30% less power without a compromise in performance.*

“ Bulk ordering enables us to strategically implement systems as part of a cohesive plan rather than ineffi ciently installing machines here and there on a small scale. ”

— SAM STEPHENSIT Purchasing Manager, Ohio State University Medical Center*

As part of their search for new planets, the Swinburne University of Technology

built a cluster based on 145 PowerEdge servers. They can accomplish in FOUR WEEKS what would take four years on a standard system.*

“ Previously, each piece of equipment had to be bought, confi gured, and installed individually. Dell now manages this via its Customer Factory Integration process and deployment per desktop has reduced from £400 to £40. ”

— DAVID WILDECIO, London Borough of Waltham Forest*

Page 19: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

HOW TO RUN IT BETTERBEST PRACTICES LEARNED FROM OUR CUSTOMER PARTNERSHIPS

STANDARDIZE. Using modular systems across your infrastructure can greatly improve maintenance and collaboration.

PRIORITIZE MANAGEABILITY. Your organization can’t deliver innovative ideas if your IT staff is bogged down by routine tasks and repairs.

TAKE CONTROL. Save time and resources by handling hardware and software management from a remote management console.

THINK GREEN. Using energy effi cient hardware can provide long-term savings on power and cooling costs and reduces your organization’s footprint on the environment.

SIMPLIFY. Fewer machines, fewer vendors, and fewer moving parts can result in fewer headaches.

“ In the old days, we occasionally used to fi nd ourselves stuck between vendors. When issues came up, we didn’t always know where to go. Now, our entire environment is Dell, so no matter what happens, we have one place to turn. That kind of simplicity makes life easy for our IT team. ”

— SCOTT NEIDIGHLead Systems Administrator, Pennsylvania State University*

Page 20: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

You want your organization to continually improve. But without a plan to maximize effi ciency and development, you could suffer from skyrocketing costs and complexity.

We can provide that plan. We’ll listen to your needs and provide a practical answer — one that doesn’t lock you in with proprietary technologies but frees you to focus on the success of your organization.

We’ll give you the fl exibility you need, letting you develop your own way and become more responsive and nimble.

Take a look at how we’ve helped our customers grow IT smarter.

GROW IT SMARTER

Page 21: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

“ The reliability and ease of use of Dell products allow our

administrators and medical staff to focus on conducting

hospital business and providing high-quality patient care

rather than worrying about technology.”

— BRAD BLAKE Director of Infrastructure and Engineering, Boston Medical Center*

CHALLENGEUpdate an aging and heterogeneous infrastructure to help IT staff focus on

developing services that benefi t patient care.

SOLUTIONDeploy a full complement of Dell client and enterprise products along with Dell services

to help build a unifi ed, easy-to-manage IT platform.

BENEFITS*

• Medical center staff can focus on providing every patient with high quality care.

• Dell desktops, notebooks, projectors, and printers offer a consistent,

user-friendly experience.

• Dell solutions offer a foundation for critical patient care applications.

• Extensive Dell product offerings assist in the consolidation of vendors to reduce IT

procurement and maintenance costs.

BOSTON MEDICAL CENTER, A NOT-FOR-PROFIT ACADEMIC MEDICAL

CENTER WITH 575 LICENSED BEDS, OFFERS THE LARGEST 24-HOUR

LEVEL-ONE TRAUMA CENTER IN THE BOSTON AREA.

BOSTON MEDICAL CENTER

Page 22: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

“ Dell blade servers are the way to go. They give more processing power and scale large enough to realize economies. Compared with spend on individual servers, we have achieved savings of 40 percent. ”

— PAUL HENONICT Manager, AZ Damiaan*

We have had 80% FEWER image changes than HP or IBM, reducing the time needed for planning, validation, testing, development, and maintenance.

As the fi rst major vendor to offer solid state hard drives, we can deliver up to 23% improvement in system performance under typical offi ce productivity use and predicted reliability of more than FIVE TIMES better than a standard hard drive8.

Our Latitude notebook ExpressCharge batteries charge 33% FASTER than HP’s 6910p notebook Fast Charge batteries6 and last up to one hour LONGER than HP’s 6510b notebook batteries7.

Page 23: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

JURIS, INC., IS THE ONLY MAJOR VENDOR THAT CREATES BUSINESS MANAGEMENT SOFTWARE FOR LAW FIRMS.

JURIS, INC.

CHALLENGEJuris needed to accommodate its rapidly growing customer base by introducing

a scalable, centralized storage environment that improved performance and

fl exibility without adding complexity.

SOLUTIONDell Infrastructure Consulting Services helped Juris centralize their fi les on

a PowerVault™ storage solution while also off-loading and consolidating data

storage from application servers. This helped improve performance and utilization

but also simplifi ed the tasks of provisioning and managing storage.

BENEFITS*• New architecture offered a centralized, scalable solution that helped cut IT

administration time by 50%.

• Additional capacity and fl exibility freed up application servers to

improve performance.

• Faster data access increased productivity and sped up development time.

“ Because our Dell storage solution helps enhance

worker productivity and frees up employee time

from administrative tasks, we can remain focused

on developing new, innovative products.”

— RON MAFFEI Network Administrator, Juris, Inc.*

Page 24: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

PowerEdge Energy Smart servers are the fi rst industry-standard servers confi gured

to optimize energy effi ciency by delivering outstanding performance per watt, 15% better than HP.9

“ We believe new servers will require 30 to 40 percent less power than the previous Dell servers during normal operation, and accordingly we expect to realize signifi cant savings in power and cooling costs. ”

— TOM FURLANIDirector at the Center for Computational Research,

University of Buffalo, State University of New York*

Our Unifi ed Storage offers customers “single pane of glass” management and can

reduce IT administration and management costs by up to 50%.

Dell Network Assistant automates the setup, optimization, and troubleshooting

of simple network connections. You can get connected in SIX CLICKS — versus 14 clicks with HP Network Assistant.10

Page 25: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

EAST TENNESSEE STATE UNIVERSITYEAST TENNESSEE STATE UNIVERSITY,

HOME TO MORE THAN 12,000 STUDENTS

AND 725 FACULTY MEMBERS, COMBINES

THE PERSONAL ATTENTION OF A SMALL

SCHOOL WITH THE RESOURCES OF A

LARGER INSTITUTION.

CHALLENGEWith expanding data and application needs, East Tennessee State University (ETSU)

needed a simple and cost-effi cient way to manage a growing IT infrastructure.

SOLUTIONETSU’s IT team implemented a virtual infrastructure based on Dell PowerEdge™

servers and VMware® Infrastructure 3 software.

BENEFITS*

• The virtualization infrastructure gave ETSU a consolidated environment that

allows them to do more with fewer resources.

• ETSU IT staff can quickly add servers without interrupting user experience.

• Server capacity has been increased by adding virtual machines without the cost,

energy, and management drain of physical machines.

“ The virtualization solution was an evolution of our

relationship with Dell. We looked at better ways to do

things, and effi ciencies evolved out of our ongoing

discussions. Dell is a partner who commits the

resources to understand what we are doing.”

— MARK BRAGG Associate Vice President and Chief Information Offi cer,

East Tennessee State University*

Page 26: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

We helped reduce the Storage Area Network hardware entry price by 93%

in just four years, moving the starting costs from $100,000 to under $10,000.

“ Managing the infrastructure is so much easier than in our old non-virtualized environment. Before, we had 30 physical machines to maintain. Now, we have four machines located on virtual machine slices on the SAN. This confi guration makes it so much easier to pinpoint problems and perform maintenance. ”

— JOHN ORTIZDatabase and Systems Administrator, American Baptist Homes of the West*

96% OF FORTUNE 500 COMPANIES AND 95% OF FEDERAL GOVERNMENT AGENCIES DO BUSINESS WITH DELL.

“ The single point of contact made procuring the servers and storage very straightforward. Working with Dell meant we could design, procure, and implement the entire solution from servers to software with a single partner. ”

— MARTIN WALLISHead of IT Services, Hertfordshire Health Informatics*

Page 27: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

“ What really helped me has been my relationship

with our Dell account executives. Even though they

are not educators, they understand my passion for

how technology can enrich education.”

— DR. BRENT WOODARD Director of Educational Services,

Antelope Valley Union High School District*

CHALLENGEAntelope Valley UHSD wanted a smooth transition from its current network

infrastructure to one that supported their technology vision for the future.

SOLUTIONWorking with Dell Services Business Solutions Group, an Infrastructure

Roadmap Assessment was developed to give the district a comprehensive

view of existing infrastructure and a plan for implementing future solutions.

BENEFITS*

• The district can make smart, cost-effective decisions for integrating

technology into the classroom.

• Thanks to an in-depth understanding of current and future needs, IT

technicians have been able to be more responsive to technical problems.

ANTELOPE VALLEY UNION HIGH SCHOOL DISTRICT, LOCATED

IN THE MIDST OF A BURGEONING AEROSPACE INDUSTRY IN

PALMDALE AND LANCASTER, CALIFORNIA, HAS MORE THAN

25,000 STUDENTS IN GRADES NINE THROUGH TWELVE.

ANTELOPE VALLEY UHSD

Page 28: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

Using our products, AcuityBrands built 105 virtual machines running on six physical

servers. Utilization rates increased to 50–60% using the same physical resources.*

“ The Dell/EMC CX300 SAN represents a signifi cant saving for us and frees up resources that we can reinvest in the infrastructure. This will help ensure our IT services provide maximum effi ciencies to the Trust’s daily operations. ”

— LLOYD WALKERAssistant Director of Information Management and Technology,

University Hospital of North Staffordshire NHS Trust*

When evaluated by Dell in June 2007, the HP Pavilion DV6358 and Lenovo 3000 N100 had

close to a dozen trial-ware links or applications installed. Dell Vostro™ systems, engineered

for small businesses, can be purchased with NO TRIAL-WARE at all.

“ Now that we have adequate processing power and storage capacity to handle our messaging loads, users can get their messages and move on to more important things — like teaching. ”

— BILL ALLREDDirector of Technology, Bossier Parish Schools*

Page 29: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

VIRTUALIZE. Reduce the number of physical servers to help save space and hardware and lower your power and cooling bills.

UNIFY. Consolidate the management of your IT environment, minimizing the number of components that need to be maintained.

AUTOMATE. Low-touch systems reduce the possibility of errors and free up your IT team to focus on bigger initiatives.

BE FLEXIBLE. Don’t get locked into proprietary technologies that can constrain your organization.

BE INDEPENDENT. Seek out services that can be maintained in-house or adjusted as needed, without requiring an army of consultants.

“ We now have a timeline that clearly outlines what we need to do, a scalable design we need to follow, and the hardware and software it will take to make it all happen. ”

— SCOTT PRICEChief Information Offi cer, Glendale Unifi ed School District*

HOW TO GROW IT SMARTERBEST PRACTICES LEARNED FROM OUR CUSTOMER PARTNERSHIPS

Page 30: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

ARE YOU READY TO SIMPLIFY IT?

YOU’VE SEEN HOW WE CAN HELP OUR CUSTOMERS GET IT FASTER, RUN IT BETTER, AND GROW IT SMARTER. IMAGINE OUR PROCESS APPLIED TO YOUR ORGANIZATION. HERE ARE SOME QUESTIONS TO CONSIDER:

CONSOLIDATION. How many servers are you using? How old are they? What is their utilization rate? Are they spread out over different locations?

MOVING PARTS. How many applications, databases, and operational processes do you use? How large is your IT department? How many consultants do you rely on? How many clients do you support?

STORAGE. How much storage do you need? Is it centrally located or dispersed? Are you dealing with compliance issues?

DATA CENTERS. Are you running out of space? Are you running out of power? Can your current infrastructure handle higher performance equipment?

OPTIMIZATION. Do you have tiered storage to organize your data? Do you have a disaster recovery plan beyond tape backup? Do you have a strategy to minimize duplicate data?

No matter what the size of your organization, or where in the world you operate, we’re here to help. We can create faster deployments, streamlined operations, and smarter growth. That’s the Dell way.

Sound good? Get in touch with us today.

DELL.COM/Simplify

Page 31: THE DELL WAY FASTER BETTER SMARTERFASTER BETTER SMARTER. The complexity of IT can slow down even the most tightly run organization. By speeding up deployment and confi guration, you

*All customer quotes and results stated represent individual customer experiences. Your results will vary.

1 Source: Principled Technologies “Out of box comparison between Dell and HP blade Servers” June 2007

http://www.dell.com/downloads/global/products/pedge/en/DellHPBladeServerOOB.pdf

2 Source: Customer satisfaction measured with Dell Deployment surveys, July 2003–January 2006.

3 Source: IDC White Paper sponsored by Dell, “Dell PC Deployment Optimization Model” Doc #205282,

January 2007.

4 Based on testing performed by Dell Labs in June 2007 on a Dell™ Vostro™ 1500 and Toshiba Satellite

A205, both with Intel® 4965AGN Wireless cards, and a Lenovo 3000 N100 with Broadcom Wireless-N

card; Intel Wireless-N testing analyzed by Dell Labs on an HP Pavilion DV6358 and an Acer Aspire 5610,

both with Intel 3945ABG wireless cards. Actual performance will vary based on usage, confi guration,

and manufacturing variability.

5 Source: “Advantages of Dell PowerEdge™ 2950 Two-Socket Servers over Hewlett-Packard ProLiant

DL 585 G2 Four-Socket Servers for Virtualization,” by Todd Muirhead and Dave Jaffe, Dell Scalable

Enterprise Technology Center; and Terry Schroeder, Dell Advanced Systems Group, December 2006.

6 Dell Latitude D630 ExpressCharge versus HP Compaq 6910p Fast Charge batteries, both systems

turned off. Latitude 4-cell and 6-cell batteries reached 5th LED charge light (>80%) in ~ 1 hour; 6910p

6-cell battery recharges up to 90% within 90 minutes, www.hp.com, May 31, 2007.

7 MobileMark 2005 Battery Life, May 2007, Latitude D630: Intel Core 2 Duo 7100 (1.8GHz), 14.1” WXGA

LCD, 1GB DDR2 667MHz, 60GB HDD, Windows XP Pro SP2, Mobile Intel GMA X3100 graphics, 6-cell

(56WHr) primary battery. 6910p and 6510b battery life from published HP specs.

8 Actual performance will vary based on usage, confi guration, and manufacturing variability.

9 Performance per watt claims based on SPECjbb2005 benchmark testing commissioned by Dell and

performed by Principled Technologies in December 2006 comparing a Dell PowerEdge 2950 with a

similarly confi gured HP ProLiant DL380 G5 with system power management policy always on. For more

information, see http://ww.dell.com/downloads/global/products/pedge/en/enrg_smrt_brief.pdf.

10 Based on a comparison test performed by Dell Labs in June 2007 comparing a Dell™ Vostro™ 1400 with

a similarly confi gured HP Pavilion DV6358. Actual number of clicks may vary based on system model

and confi guration.

AD# 79993009 11/2007

Dell is committed to protecting our environment. This piece was made with recycled-content paper and printed with soy-based inks.25%