€¦ · The context of OSA activities within the service lifecycle ... The policies and principles...

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Transcript of €¦ · The context of OSA activities within the service lifecycle ... The policies and principles...

Page 1: €¦ · The context of OSA activities within the service lifecycle ... The policies and principles of request fulfilment and the request model concept The process activities, ...
Page 2: €¦ · The context of OSA activities within the service lifecycle ... The policies and principles of request fulfilment and the request model concept The process activities, ...
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