Prosci Webinar: Developing Role-Based Change Competency in an ECM Framework
The Competency-Change Connection
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The Competency-Change Connection Betha Gutsche WebJunction Curriculum Developer July 27, 2008
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WebJunction has put a lot of effort into defining competencies for librarians and library staff, but there is a key set of competencies that surmount all others: the competencies of change.
Transcript of The Competency-Change Connection
The Competency-Change Connection
Betha Gutsche
WebJunction Curriculum Developer
July 27, 2008
Good Morning!Photo by Orange County Girl: http://flickr.com/photos/hollyclark/1006809523/ /
Competencies
Wor
kfor
ce
plan
ning
Rec
ruiti
ng
Ski
lls g
ap a
naly
sis
Sta
ff t
rain
ing
&on
boar
ding
Per
form
ance
m
anag
emen
t
Suc
cess
ion
plan
ning
Competencies are foundational
Competencies at WebJunction
Public Access Computing
the Index
Course gaps
Focus on competencies to
sustain & maintain public computers
Looking atthe rest oflibrary practice& service
be curious
Photo by freeparking: http://flickr.com/photos/freeparking/480863346/
put your Heart into your work
Photo by naama: http://flickr.com/photos/naama/26197865/
take Action
Photo by www.viajar24h.com-202: http://flickr.com/photos/soschilds/374378180/
Nix the negativity
Photo by duncan: http://flickr.com/photos/duncan/11298374/
set realistic Goals for yourself
Photo by Kevin Steele: http://flickr.com/photos/kevinsteele/267451343/
Exchange
knowledge freely
be Curious
put your Heart into your work
take Action
Nix the negativity
set realistic Goals for yourself
Exchange knowledge freely
What is the opposite of competent?
incompetent
Competencies Training Change
Knowledge
Skills
Attitude
Teach to KSAs
NoChange
+ Engagement &Involvement
“If you change the conversation,
you change the culture.”-Peter Block, designedLearning.com
Use as framework for storytelling
Focus on outcomes
Match specific workplace challenges to competencies
Collect examples of positive outcomes
Competencies for cultural change
Think of an aspect of your library culture that you’d like to change
Share your change desires with your groupEach group focus on one cultural changeIdentify the competencies associated with the
changeTell a story (or stories) that exemplify
the competencies
Competency-based stories
Photo by NMC Second Life: http://flickr.com/photos/nmc-campus/397664108/
Propagate success stories
