The city might be down, not your city
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Transcript of The city might be down, not your city
The City might be down, not your city.
Last week, when a cyclone hit Chennai, the entire city suffered a lack of connectivity,
dead telephone lines and erratic power fluctuations. While schools and colleges took a
convenient break, businesses took the hardest hit; especially those businesses that
worked across multiple locations nationally and internationally.
However, the case wasn’t so at iKeva.
iKeva’s operations remained unaffected despite the bad weather conditions.
Throughout the week, iKeva members enjoyed uninterrupted facilities and services and
stayed empowered to deliver work with the same efficiency as before. iKeva took
additional measures to ensure that work-as-usual wasn’t affected, and to adhere to its
promise of a productive workspace – always!
High-Quality Infrastructure: iKeva members enjoyed an uninterrupted internet and
landline access, despite the storm. This ensured that they weren’t cut off from their
teams in other locations and had access to work email and documents throughout.
Further, with effectively managed power backup, iKeva ensured that there was
practically no power-cut throughout. Further, the infrastructure was designed to
withstand voltage fluctuations that usually come with heavy rains. This preempted a
data-disaster, improved information availability and prevented latency.
Well-trained support staff: iKeva’s team was amply trained to work around a
complex situation, and provided immediate on-ground solutions to the members.
Working as an extended team, to each member – iKeva supported them in completing
work efficiently.
Quick decision making: As the situation demanded an extra hand, iKeva flew down a
senior resource from its head-office to guide and help the team around the crisis, and
ensure seamless operations. The fact that the situation did not get overwhelming, at any
point, is proof of the excellent way in which the crisis was managed by the iKeva team.
Being prepared and having a disaster recovery plan in place, is a key element defining
a great workplace. Ensuring business process continuity and productivity helped our
members steer clear of a loss of time, money, business and reputation.
iKeva is proud of its cutting-edge infrastructure, facilities and quality service – and its
ability to deliver, no matter what challenge awaits! Most importantly with a personal
Human Touch with a Community to support in case of disasters.