SAFETY & SECURITY Muneeb Hendricks SAFETY & SECURITY MANAGER mo@capetownccid.org 082 453 2942

SOCIAL DEVELOPMENT Pat Eddy SOCIAL DEVELOPMENT MANAGER pat@capetownccid.org082 563 4289

URBAN MANAGEMENTRichard Beesley URBAN MANAGEMENT MANAGER richard@capetownccid.org 083 300 8328

COMMUNICATIONSSharon Sorour-MorrisCOMMUNICATIONS MANAGERsharon@capetownccid.org 082 216 0835

FOR COPIES OF OUR MARKETING MATERIALAziza PatandinPROJECT COORDINATOR

aziza@capetownccid.org021 286 0830

T +27 (0) 21 286 0830info@capetownccid.org www.capetownccid.org

@CapeTownCCID www.facebook.com/ CapeTownCCID

www.instagram.com/ CapeTownCCID

CONTACT

082 415 7127

24-HOURCCID CONTROL CENTRE

Welcome to theCape TownCentral CityTips on making your stay more enjoyable

CAPE TOWN CENTRAL CITY IMPROVEMENT DISTRICTwww.capetownccid.org

SAFE, CLEAN, CARING AND OPEN FOR BUSINESS

The CCID’s Safety & Security department works with the South African Police Service and City of Cape Town Law Enforcement to ensure we have a safe and secure Central City (Cape Town CBD). The department deploys its Public Safety Officers in the area 24/7.

Should you be a victim of crimeu Stay calm; do not panic.u Don’t resist – follow all

instructions.u Try to remember the

characteristics of the attacker.

u Report the crime to the SAPS.

If you are in the CCID area (see map inside) look out for a CCID Public Safety Officer to accompany you to a safe place. For immediate assistance, call the CCID 24-hour control centre on082 415 7127.

If you are not in the CCID area, call SAPS on theirtoll-free number, 10111, or SAPS Cape Town Central on 021 467 8001/2.

You may encounter aggressive begging in the CBD.

This is intimidating behaviour that can make you feel threatened. It can involve verbal abuse or uninvited touching and/or pulling. You may also be followed around persistently despite your having said “NO!”

How to deal with it:• Make eye contact and say “NO, please leave me alone”

firmly and clearly.• If you feel threatened or uncomfortable in any way

within the CBD, find a CCID Public Safety Officer and ask for assistance.

• Alternatively, walk into the first open venue and call one of the emergency numbers on this page.

EMERGENCY NUMBERSSAPS CT Central 021 467 8002Metro Police 021 596 1999Flying Squad 10111Ambulance 10177Fire Department 021 535 1100All Emergencies 107 (landlines only) Emergencies 112 (cellphones only)Netcare 911 & NSRI 082 911CCID 24 hours 082 415 7127

Out & aboutu Don’t leave handbags under

tables, or on the backs of chairs.u Don’t leave cellphones or

wallets on restaurant tables.u Keep your credit card in sight all

the time.u Don’t leave drinks unattended.

In your caru Have your keys ready as you

approach your car.u Always lock your doors and

double check the handles manually to avoid remote jamming.

u Park in well-lit areas.u Keep enough distance between

your car and the one in front to enable you to change lanes and drive away in a hurry.

u Don’t give lifts to strangers.u Look around before entering

your driveway.u Be aware of strangers begging

at intersections and avoid giving them money – rather GIVE RESPONSIBLY by donating to a known charity.

u Never open your window when approached by a stranger.

u If you think you are being followed drive to a busy place or a police station.

u Keep your valuables out of sight – put them in the boot before you start your trip.

On the streetu Walk with confi dence, and don't

use your cellphone while on the move.

u Don’t walk in deserted or dark areas.

u Be aware of your surroundings.u Watch out for sudden activity or

commotion; it may be a distraction technique.

u Keep all possessions close to your body and in sight.

u Keep your wallet tucked away, and your handbag close and closed.

u Don’t use headphones on the street – they may distract you.

u Plan your route beforehand.u Avoid visibility of valuables such

as jewellery, cameras, laptops and tablets.

u Don’t carry large sums of money and avoid counting it in the open.

u Tell someone where you are going and when you expect to return.

At home & worku Never allow strangers into

your home, building or placeof work (particularly if you live or work alone) before confi rming their legitimacy.

u Invest in a good overall security system.

u Decent lighting around the perimeter of your premises is a good deterrent.

u When you leave your home at night leave lights on, as well as your TV or radio, so that your house looks and sounds occupied.

u Lock your door if you are working alone.

u Never disclose to strangers that you are alone in your home or at work.

u Be alert to vehicles or persons following you into your entrance or parking area.

u Don’t leave fi rearms unattended.u Keep a list of emergency

numbers next to the telephone. You’ll fi nd a suggested list further on in this brochure.

Hotel safetyu Place your valuables/passport

in a hotel safe.u Never leave your personal

property unattended.u Close and lock the door when

you are in your room.u Don’t open the door without

fi rst checking who’s asking to come in.

u Use registered, qualifi edtour guides.

Attending meetings

u Stay in a group and on lit paths.u Don’t keep all your money in one

pocket.u Use accredited taxis and cabs.

ATMs & banksu Use ATMs in well-lit and safe

places.u Don’t allow your card to be

removed from your sight.u Don’t accept help from strangers

or give out your pin, not even to persons claiming to be bank offi cials.

u Be careful who you allow into your personal space and don’t allow yourself to be distracted.

u Watch out for the people standing close to you and looking over your shoulder as you type in your pin.

u Never leave your card in the ATM. If it gets stuck or swallowed, follow instructions provided on the ATM machine.

u Make sure you are not followed after a transaction.

Show you careu Don’t give directly to people

begging on the street or at traffi c intersections. Rather make a real difference by helping the NGOs that help the homeless.

u You can support recognised NGOs by texting the word “GIVE” to 38088, automatically donatingto those in the CBD who work with homeless adults and kids.

u For detailed info about this campaign visit www.showyoucare.co.za

CTICC

Cape Town Station

Buitengracht

Kloof Nek

Kloof Street

New Church

Queen Victoria

Wal

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Roel

and

Roel

and

M3

Stra

nd

Stra

nd

Stra

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Albert

Albert

Wat

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nt

The Company’s Garden

Grand Parade

Harrington Sq

Church Sq

Riebeeck Sq

Castleof Good

Hope

BreeBree

Rose

Chiappini

Buitenkant

Buitenka

nt

Plein

Chu

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Long

mar

ket

Hou

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Cas

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To Airport

Mount Nelson

Greenmarket Sq

ArtscapeTheatre

Founders Garden

Tenna

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Tennant

Dar

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De Villiers

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Upper Canterbury

SolanWesley

Canterbury

Drury

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Gly

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Maynard

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Corporation

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Spin

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Com

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Hope

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Prince

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Paddock Ave

St. John’s

Wan

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Schoon

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Barnet

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Pres

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Hill

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Ebenezer

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Chelsea

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Warwick

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Rugley

Wex

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Lambert

LudlowYeoville

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Mellish

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Old

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Jan Smuts

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KeizersgrachtConstitution

Keizersgracht

The CCID operates in the Cape Town CBD as marked above.A CCID Public Safety Offi cer assists a visitor in the Cape Town CBD.

MyCiTi BUS STOP

MyCiTi BUS ROUTES

CCID BOUNDARY