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The Brazilian Information Technology Institute and the Software Product

Quality Evaluation Method MEDE-PROS

Romildo Monte

Budapest, June 7, 2001

Science and Technology Ministry

Information Technology Institute

From August, 2000:

Information Technology Institute

Until July, 2000:

Technological Center for Informatics

Foundation

Science and Technology Ministry

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Mission

To foster the development of scientific and technological research in activities related to information technology, promoting and performing R&D projects

in information technology, and performing support activities to the local

companies of the information technology sector.

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Technological strategy

Research and Development

Support to companies

Results

Knowledge

New productsNew methods and processes

New knowledge

Qualification

Conformity evaluation

Failure analysis

Technologic support

Prototyping

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Key Technologies: Laboratories

• Software product quality evaluation

• Software process quality assessment and improvement

• Test, characterization and analysis of Hardware

• Product Engineering

• Hardware systems design

• Software development

• Microstructures and Microsystems

• Information displays

• Electronic packaging

• Production Management

• Networks

• Robotics and vision

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Finalistic processesGeneral Coordination

of Information TechnologiesGeneral Coordination

of Informatic Applications

Qualification

Product Development

Social/economic applications

R&D Platform

Cooperative networks

Software Product Quality Evaluation

Software processquality assessment and improvement

Test,characterization and

analysis ofHardware

Information Displays

Microstructuresand Microsystems

Hardwaresystems design

Electronic Packaging

Roboticsand Vision

SoftwareDevelopment

NetworksProduct

Engineering

SIGTEC - Information System Storage

Externalexpertise

Production Management

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Budget and personnel

• Government budget 8 MUS $• Contracts 1.3 MUS $

• Personnel• Staff 135• External 110

• Formation 15% PhD 30% MSc

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ITI Headquarters: Aerial View

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Software Quality

MEDE-PROS

A Brazilian Software Product Quality

Evaluation Method

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Software Produtct Quality Standards

ISO/IEC 14598 - Information Technology - Product Evaluation

Part 1: General Overview

Part 2: Planning and Management

Part 3: Process for developers

Part 4: Process for Acquirers

Part 5: Process for Evaluators

Part 6: Documentation of Evaluation Modules

ISO/IEC 9126 - Information Technology - Software Product Quality

Part 1: Quality Model

Part 2: External Metrics

Part 3: Internal Metrics

Part 4: Quality in Use

NBR 13596

ISO/IEC 12119Software Packages -

Quality requirements and testing

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Software Product Quality Evaluation MEDE-PROS®

Evaluate the software product quality, according to the point of view of the

end user, verifying how muchthe software is observing the

Software Quality International Standards.

Objective

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Result

Evaluation Report

products’ strengths aspects that should be improved

Is the feedback to the requester about the product quality Is the feedback to the requester about the product quality according to the point of view of the end useraccording to the point of view of the end user

Is the feedback to the requester about the product quality Is the feedback to the requester about the product quality according to the point of view of the end useraccording to the point of view of the end user

Software Product Quality Evaluation MEDE-PROS®

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Software Product Evaluation The Evaluation Method

Software Product Evaluation The Evaluation Method

MEDE-PROS

ChecklistEvaluator’s Manual

Report Model

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SOFTWARE PRODUCTPackage

ISO/IEC 12119

Product Description

ISO/IEC 12119

Documentation

ISO/IEC 9126

InterfaceISO/IEC 9126ISO/IEC 9241

Software

ISO/IEC 9126

Checklist - MEDE-PROS® Software Product Components

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AAQPS: The Supporting Environment

A set of of methods and tools that provides support to evaluators in

the process of evaluating the quality of software products

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Evaluation Database

BMA: the Evaluation Module Library

AAQPS - Software Product Quality

Evaluation EnvironmentData Base

Software Product Quality Evaluation - MEDE-PROS®

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150160170180190200210

93 - 96 97 - 00

Executed EvaluationsMEDE-PROS®

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Software Product EvaluationLicensed Laboratories

Software Product EvaluationLicensed Laboratories

Fortaleza

São Leopoldo

São CarlosCampinas

Londrina

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VERSION # questions Standards ISO/IEC

V 93 43 9126

V 94 85 9126, 14598-5 +ITI experience *

V 95 90 9126, 14598-5, 12119+ ITI experience

V 96 129 9126, 14598-5, 12119+ ITI experience

V 01/97 129 9126, 14598-5, 12119+ ITI experience

V02/98 587 ** 9126, 14598-5, 12119, 9241+ ITI experience

V02/2000 540 ** 9126, 14598-5, 12119, 9241,IEEE 1063 + ITI experience

MEDE-PROS EvolutionMEDE-PROS Evolution

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KÖSZÖNÖMKÖSZÖNÖM

Thank YouThank You

ITIhttp://www.iti.br

Rodovia D. Pedro I, Km143,6CEP 13089-500, Campinas, SP

fone: (+5519) 3746 6081fax: (+5519) 3746 6092

Romildo Montee-mail: romildo.monte@iti.br