THE BEST BUY CLUB INFORMATION GUIDE 2011.12...

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THE BEST BUY CLUB INFORMATION GUIDE 2011.12

Transcript of THE BEST BUY CLUB INFORMATION GUIDE 2011.12...

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T 604.899.GOAL • F 604.899.4601 • canucks.com • rogersarena.ca THE BEST BUY CLUB INFORMATION GUIDE 2011.12

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TABLE OF CONTENTS

THE BEST BUY CLUB Club Overview 4

TICKETS Vancouver Canucks Tickets 5 Change Of Address 5 Refund Policy 5 Replacement Policy 5 Best Buy Club Concert Packages 6

ACCESS Directions To The Game 7 Public Parking 8 Access For Events 9 Elevators 9 Public Transportation 9

GENERAL CONTACT INFORMATION Internet Address 10 Telephone Numbers at a Glance 10 E-Mail Addresses 10

PREMIUM CLIENT SERVICE Premium Client Service Contact Information 11 Concierge Service 12 Rogers Arena Box Office 13 Hospitality Suite Rental 13 Tours 13

BEST BUY CLUB CATERING Aramark Sports & Entertainment 14 Food Service 14 Beverage Services 14 Billing Procedures 14

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ADDITIONAL AMENITIES: Restaurants & Lounges 15 Security 15 First Aid & Emergencies 15 Canucks Card 16 Access For Guests With Disabilities 16 Lost & Found 16 ATM Machines 16

SEATING INFORMATION Best Buy Club Seating Map 17

VANCOUVER CANUCKS TEAM STORE 18

POLICIES & PROCEDURES Access Times For Best Buy Club Members 19 Conduct 19 Guest List 19 Minors 19 Smoking 19 Alcohol Management 20 Cameras 20 Lights Out 20

BEST BUY CLUB RULES & REGULATIONS 21

GENERAL INFORMATION Seating 22 Rogers Arena Levels 22 Sound & Vision 23 Vancouver Canucks Schedule 24

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WELCOME TO THE BEST BUY CLUB

Three artistic and contemporary levels with 176 viewing seats, the Best Buy Club is located right down the hall from the General Manager’s box and press box, in the Canucks’ offensive zone for the first and third periods This “hockey expert’s” view allows you to see the play happen before it happens, an ideal spot to watch a Canucks game

Your Best Buy Club Canucks experience starts from the moment the elevator doors open A luxurious range of amenities await, including:

• Anall-inclusivefoodandnon-alcoholicbeverageselection including raw bar and chef attended action stations

• Afull-servicenohostbarofferingpremiumspirits,feature cocktails and an extensive wine list

• Multipleflatscreenhigh-definitiontelevisionswhichwill allow you to experience the action wherever you are in the club

• Comfortableassignedseatingrangingfrombanquettes, to stadium seats to bar stools

• DedicatedConciergestafftoprovideyouwithpremium service

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BEST BUY CLUB MEMBER TICKET INFORMATION

VANCOUVER CANUCKS TICKETSPrior to the start of pre-season play, you will receive a complete package of all pre-season and regular season NHL tickets that have been purchased on your account for the Best Buy Club Complete details regarding playoff tickets will be forwarded to you late in the regular season

CHANGE OF ADDRESSPlease advise your Account Executive immediately should your address or any other account information change

REFUND POLICYUnfortunately, we cannot accommodate requests for refunds or exchanges on arena tickets once purchased

REPLACEMENT POLICYLike many other buildings across North America, Rogers Arena has implemented the bar-coding system to access the building for all events Therefore, in order to replace a lost or stolen ticket, the ticket seat number is needed Please call your Account Executive with the required information and he or she will be happy to assist you

Ticket holders can also re-print, sell (full season ticket holders only), donate, and forward their tickets online through their MY CANUCKS account (www canucks com/ticketholder)

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BEST BUY CLUB MEMBER TICKET INFORMATION CONTINUED

BEST BUY CLUB CONCERT PACKAGESRogers Arena attracts numerous world-class concerts and events and the Best Buy Club is a unique area to experience them

Concert packages can be purchased for the full concert season (July 1st to June 30th) at an incremental cost or on a monthly basis Please contact your Account Executive to learn more about the concert packages within the Best Buy Club

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ACCESS

DIRECTIONS TO THE GAMERogers Arena is conveniently located at 800 Griffiths Way in the heart of Vancouver’s theatre and entertainment district Easily accessible by public transit (“Stadium” Skytrain stop, near Gates 2,3, 10 and Rogers Arena Box Office), Rogers Arena is also within a 15 minute walk of over 14,000 parking spots Situated between the Georgia and Dunsmuir Street viaducts, the facility is bounded by Griffiths Way to the west, Pacific Boulevard to the south, Expo Boulevard to the north, and Abbott Street to the east

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ACCESS CONTINUED

PUBLIC PARKINGThere are numerous pay parking lots in the immediate vicinity for your guests Please refer to the following map for locations

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ACCESS CONTINUED

ACCESS FOR EVENTSBest Buy Club members and guests may enter Rogers Arena through the entrance at Gate 16 in addition to the six public gates Gate 16 is on Level 000 with access from Abbott Street, and is located on the east side of Rogers Arena With the exception of children under the age of two, please be sure that you and your guests are ready to present your Best Buy Club tickets when arriving for an event For game and event access times, please refer to the Policies & Procedures section

ELEVATORSYou will find the east elevators at Gate 16 on ground Level 000 located on Abbott Street This gate is designated for use by people with disabilities or guests requiring special assistance A passenger zone is available for easy drop off and pick up of guests Limousines and taxis may also drop off and pick up guests at Gate 16

PUBLIC TRANSPORTATIONRogers Arena is located in the downtown core, and is easily accessible by public transportation from anywhere in the lower mainland The Stadium Skytrain station is right next door and a number of bus routes pass close by Call Translink at 604 953 3333 for route information If you have questions regarding transportation for the disabled, call the Rogers Arena Guests with Disabilities Hotline at 604 899 7445

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GENERAL CONTACT INFORMATION

INTERNET ADDRESSCanucks Sports & Entertainment and Vancouver Canucks Internet site: canucks com

Rogers Arena: rogersarena ca

TELEPHONE NUMBERS AT A GLANCE

DEPARTMENT NUMBER 50/50 Hotline 604 899 7850BEST BUY CLUB CONCIERGE 604 899 7828Canucks Sports & Entertainment (main reception) 604 899 7400Canucks Team Store (during events) 604 899 2024 Canucks Team Store (business hours) 604 899 7590Disabilities Hotline 604 899 7445EMERGENCY 604 899 7500Head Concierge Hotline 604 899 7410Group Tours 604 899 7440Group Ticket Sales, Canucks 604 899 4625Guest Services Center L 100 (during events) 604 899 2716Guest Services Center L 300 (during events) 604 899 2718Hospitality Suite Rental 604 899 GOAL

Restaurant Manager, Best Buy Club 604 899 7550

Restaurant Reservations Captains Room 604 899 7525 Wiser’s Centre Ice Grill 604 899 7525

Ticketmaster (charge by phone) For all Canucks games 1 855 523 6800 For all concerts and events 1 855 985 5000

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During regular business hours, please call your Account Executive for any inquiries The Premium Client Service Team can be reached at the following contact information:

The Premium Client Service Head Concierge phone number is 604 899 7410 This event line is answered by the Head Concierge on duty beginning approximately two hours before the event

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Deborah Boren Director Premium Client Service

604 899 7653 Deborah Boren@canucks com

Rylan Jay, Account Executive

604 899 7468 Rylan Jay@canucks com

Lisa McNabb Manager Premium Client Sales & Service

604 899 7423 Lisa McNabb@canucks com

John MacIntyre Manager Premium Client Sales & Service

604 899 7496 John MacIntyre@canucks com

PREMIUM CLIENT SERVICE

James Moore Account Executive

604 899 7457 James Moore@canucks com

Adam Smith Account Executive

604 899 7648 Adam Smith@canucks com

Erin Scime Administrative Assistant

604 899 7600 Erin Scime@canucks com

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CONCIERGE SERVICEOur Premium Client Service Concierge team is readily available during events. They are here to assist you and your guests with any questions or concerns you may have, including the following:

• assistingwithdirectionsandinformationwithrespecttothefacility • informationaboutspecificeventsandticketing • transportation(includingarrangementsfortaxiorlimousineservice) • restaurantreservations • firstaidorsecurityissues • specialrequests •theHeadConciergecanbereachedat604.899.7410beginning2.5hourspriortoanevent

PREMIUM CLIENT SERVICE CONTINUED

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PREMIUM CLIENT SERVICE CONTINUED

ROGERS ARENA BOX OFFICEThe Rogers Arena Box Office is located next to Gate 10 on the north plaza off Expo Blvd Will Call is the best location to leave tickets should your guests need to pick them up at the last minute Please be reminded that proper photo identification will be required when claiming tickets The Rogers Arena Box Office is open Monday to Friday, 9:30am to 5:30pm During Vancouver Canucks games, the Rogers Arena Box Office will remain open until the end of the second period For concerts the Rogers Arena Box Office will remain open until the main act goes on stage

HOSPITALITY SUITE RENTALSOne of the most popular premium seating areas in Rogers Arena continues to be our Hospitality Suites Watch a concert or special event from the 400 or 500 Levels and enjoy a fun and friendly atmosphere for fostering business relationships, rewarding exceptional performance or gathering family and friends For more information on booking a hospitality suite for a single event, please call: 604 899 GOAL

TOURSWe will be pleased to arrange tours of Rogers Arena, during non-event times, for you and your guests Please contact your Account Executive to make arrangements for a behind the scenes tour that includes a close up look at some of the facility’s unique features Larger group tours may be booked with our Tour Coordinator at 604 899 7440 There will be a nominal charge per person for larger groups

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BEST BUY CLUB CATERING

ARAMARK SPORTS & ENTERTAINMENTARAMARK Sports & Entertainment is the exclusive provider of all food and beverage services at Rogers Arena, including Executive Suite catering services, the Best Buy Club, the Avaya Champions Club and all concession stands ARAMARK provides food and beverage services at more than 500,000 locations including professional sports facilities and convention centers in 15 countries ARAMARK Executive Suite catering staff works under the direction of award-winning Executive Chef David Speight

Restaurant Manager, Best Buy Club604 899 7550

FOOD SERVICEThe Best Buy Club chefs are consistently creating a top level tapas-style menu which is sure to wow you and your guests, and fill your dinner needs Everything from a sushi and raw bar to lamb to vegetarian fare is served on a nightly basis

BEVERAGE SERVICESThe Best Buy Club has a fully stocked cash bar of beer, spir-its along with an extensive wine list The bar is open two hours prior to game time and up to 45 minutes following the final buzzer

BILLING PROCEDURESYour Best Buy Club ticket is inclusive of all food and non-alcoholic beverages in the Club For all alcoholic beverages you may choose to pay cash or have the bill charged to your credit card We accept MasterCard, the official payment brand of the Vancouver Canucks, Visa, or American Express

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ADDITIONAL AMENITIES

RESTAURANTS & LOUNGESRogers Arena offers a broad range of food services with choices ranging from five-star dining to quality casual fare

Thirty concessions on the two public concourses offer enough variety to satisfy the most demanding crowd Some of the choices include fresh coffee bars, deluxe hot dog stands, house made pizzas, Amigos, Mexicasa, White Spot classic burgers and fries, a carvery offering fresh sliced roast beef or turkey sandwiches, and everyone’s favourite – mini doughnuts Please note vegetarian options are also available

You’ll find more formal dining options on two other levels of Rogers Arena These include the Captains Room restaurant on Level 200 north (open to members only) and the Wiser’s Centre Ice Grill on Level 400 north, which opens for dinner two hours prior to game start Reservations may be made by phoning 604 899 7525

SECURITYSecurity personnel are located throughout Rogers Arena during all events The premises are also well monitored and patrolled during non-event times In case of an emergency, contact security by alerting our Concierge staff who will radio for assistance Security phones are also located in numerous well-marked locations in the Rogers Arena parking facilities

FIRST AID & EMERGENCIESComplete first aid services, provided by staff trained in emergency procedures, are available during all events at Rogers Arena There are fully equipped first aid rooms on levels 000, 100 and 300 Your Concierge can assist you in locating them Clearly identified emergency exits exist on every level of Rogers Arena The Concierge and other staff members are fully trained in evacuation procedures Should an evacuation ever be necessary, please follow their directions or listen for announcements You will be led safely out of the building and to an assembly area

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ADDITIONAL AMENITIES CONTINUED

CANUCKS CARDThe Canucks Member Card is a cash card that eliminates the need for signatures, PINs, or loose change With a quick swipe your purchase amount is automatically deducted from funds you deposited onto the card Use your Canucks Member Card instead of cash or credit cards at participating vendors on the concourse level, the Canucks Team Store and kiosks throughout Rogers Arena By using your Canucks Member Card you will benefit from a convenient payment method, and speedier transactions For more information regarding the Canucks Member Card, please visit www canucks com/card or call 604 899 GOAL (4625) Activate and load your card today at www canucks com/card

ACCESS FOR GUESTS WITH DISABILITIESRogers Arena has special access features that far exceed current building code requirements Disabled guests will easily be able to take advantage of the facility’s amenities Please contact your Account Executive to inquire about the availability of wheelchair seating in the Club Wheelchairs are also available should a guest need special assistance accessing the Club from the parkade Washrooms in the Club are equipped for guests with disabilities There is regular arena seating for disabled guests on the ice level and on the 300 level Gate 16 on Abbott Street is the main entrance for our guests with disabilities One of

the east elevators located here is dedicated for their use Some parking stalls have been designated for guests with disabilities on each of our two underground parking levels Ticketmaster will accommodate requests for aisle seats for those with service animals There are TTY/TDD pay phones on the plaza and Rogers Level 300 for use by the hearing impaired You may phone the Disabled Services Hotline at 604 899 7445 for more information regarding disabled services

LOST & FOUNDAll lost and found articles are kept in the Canucks Sports & Entertainment security office at Gate 9 These items are catalogued and stored for 60 days After that time, they are donated to a local charity Please contact your Account Executive or Lost and Found directly at 604 899 7803 to inquire about lost items and arrange pick up Please note, lost and found items deemed as valuable, such as a wallet or jewelry, can only be picked up during weekdays, Monday to Friday, between 7:00am and 2:00pm

ATM MACHINESAutomatic Teller Machines are located on Level 100 in sections 114, 101 and 104 in the River Rock Club and sections 305 and 317 on the Rogers Level 300

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BEST BUY CLUB SEATING MAP

1

23

12

34

104 103 102 101

104 103 102 101

104 103 102 101

108109110107 106 105

108109 107 106 105

108109110111112113114115116117118119120121122123124125

123124125126118 117119120121122 112 111113114115116

111 110112113114115116117118

107 106 105

56

12

34

56

12

34

5

7

7

8

8

9

9

10

10

67

89

1112

1311

1213

1011

12

14

1415

1613

1415

1516

1718

1920

2122

1918

17

2021

2218

1716

1920

2324

23*

24*

25*

25

26*

2627

2829

12

3

1 2 3 4 5 6 7 8

1314

1516

1718

1920

21 22 23 24

2526

2728

2930

3132

9 10 11 12

WE ARE ALL CANUCKSBEST BUY CLUB SEATING CHART

MEZZANINE LEVEL: ROW M SEATS 1-32

MAIN LEVEL: ROWS 1-3SEATS 1-29 / 101-126*Seats are wheelchair accessible

To purchase arena tickets for an event at Rogers Arena, visit any Ticket-master Ticket Centre or the Rogers Arena Box Office

Buy online at canucks.com/ticketsCharge-By-Phone at:

1.855.523.6800All prices include HST, but are subject to applicable service charges

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CANUCKS TEAM STORE

Vancouver Canucks apparel and collectibles are available at the Canucks Team Store, located on the Plaza level 100 concourse across from section 113 The Team Store features a wide variety of the latest Canucks clothing, novelties and memorabilia In addition, several Team Store merchandise booths are located conveniently around each concourse level Team Store booths carry a wide range of smaller novelty items as well as many clothing items such as caps, T-shirts and jerseys

The Canucks Team Store is open to the public Monday to Saturday from 10:00am to 5:00pm and Sundays from 12:00pm to 5:00pm Please note that hours may change due to Rogers Arena Events

TEAM STORE OUTLET

ROBSON TEAM STORE1151 Robson StreetMonday–Tuesday 10am – 8pm Wednesday–Saturday 10am – 9pm Sunday 11am – 7pm Phone number 604 681 3515

2893 East Hastings StreetMonday–Saturday 11am – 6pmSunday 12pm – 5pmPhone number 604 676 8140

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BEST BUY CLUB POLICIES & PROCEDURES

ACCESS TIMES FOR BEST BUY CLUB MEMBERSThe Best Buy Club will be open for our guests two hours prior to the start of each Vancouver Canuck game If you have a concert package in the Best Buy Club, access will be given one hour prior to the start of the event along with our general doors Post event, the Best Buy Club may remain open for up to one hour after the game/event concludes or midnight, whichever comes first

CONDUCTBest Buy Club members are responsible for the proper conduct of themselves and their guests within the club In the event you encounter any security difficulties, please contact the Concierge

HOCKEY ETIQUETTEWe ask you to be respectful of the guests around you by practicing hockey etiquette (do not stand during play, lean back in your seat so as not to hinder the view of the person behind you, use the appropriate language that will offend other guests) In addition, when you need to leave your seats to refresh your drink, have something to eat, use the washroom; please wait for a stoppage in play that is indicated by a whistle, before you enter or exit the seating area

GUEST LISTThe Best Buy Club is an exclusive room offered explicitly to ticketed guests A limited guest-list is available for hockey games only and is strictly post-game Please contact your Account Executive or speak to a Concierge to add names to the guest-list

MINORSMinors are welcome and encouraged to enjoy the Best Buy Club’s various amenities A select amount of child-friendly food options are available by request Non-alcoholic bever-ages are plentiful either from the coolers or at the bar For visits from FIN, the Vancouver Canucks mascot, please contact your Concierge

SMOKINGCanucks Sports & Entertainment is committed to the health and safety of everyone who visits Rogers Arena Guests will only be able to smoke prior to entering the building at a distance greater than six meters from any entry door or air intake In and out privileges will not be granted during events, including parkade access This policy will be strictly enforced by the staff of Rogers Arena in order to keep Rog-ers Arena a smoke free environment We appreciate your cooperation and assistance in communicating this policy to your guests

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BEST BUY CLUB POLICIES & PROCEDURES CONTINUED

ALCOHOL MANAGEMENTARAMARK is licensed to deliver, sell and serve all alcohol at Rogers Arena Alcoholic beverages may only be obtained from ARAMARK, and may not be brought into or removed from the facility You are not permitted to carry drinks containing hard liquor out of the Best Buy Club This is a safety requirement of our liquor license There are legal prohibitions against the consumption of alcohol by an obviously intoxicated person, and the purchase or consumption of alcohol by anyone under 19 years of age We ask Best Buy Club members to help ensure that these policies are adhered to within the club ARAMARK reserves the right to check for proper identification and to refuse or terminate service at any time All Canucks Sports & Entertainment guest services staff members have adopted the TEAM (Techniques for Effective Alcohol Management) at Rogers Arena Staff members have been trained to serve alcohol responsibly and to deal with guests appropriately Please be reminded of your potential legal liabilities that can arise from excessive alcohol consumption and any unfortunate conduct that might result Please help us to ensure you and your guests enjoy alcohol in a responsible manner We also ask that you bear in mind the health

risks that alcohol consumption entails, and that you be particularly vigilant regarding the prospect of drinking and driving

CAMERASBecause of provisions contained in the contract Canucks Sports & Entertainment enters into with artists, there is a strict prohibition against using cameras, or any sort of video or audio equipment, to record an event or performance unless otherwise indicated Canucks Sports & Entertainment and its employees and agents reserve the right to confiscate film or tape used for such a purpose

LIGHTS OUTA master relay switch controls all televisions, monitors, stereo receivers and main lights You can expect all of these to be turned off as the house lights are lowered for pre-game shows and at the beginning of concerts and special entertainment events This is at the request of the performing artists It prevents interference with the performer’s own lighting, and will help everyone to fully enjoy the show

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BEST BUY CLUB RULES & REGULATIONS

1 Smoking in the Best Buy Club, the hallways, staircases, or anywhere else in or about Rogers Arena is not permitted

2 Best Buy Club members acknowledge that for certain events the nature of the event may require VALP to control lighting and to keep lighting and television monitors off in the club during the performance

3 Use of movie cameras,video tape or audio recording equipment by a Best Buy Club member or any guest of a member for the purpose of recording the Event is strictly prohibited VALP and its employees and agents reserve the right to confiscate the tape or film

4 Noflammable,dangerousorexplosivematerialsshallbetakenintoorkeptintheBestBuyClub.

5 No food or beverages may be consumed in the Best Buy Club which have not been obtained from VALP or a concessionaire designated by VALP on a “cash on delivery” basis or otherwise as VALP or its concessionaires may agree VALP shall have the right to require the immediate removal of any foods or beverages brought into the club

6 Best Buy Club members and any guest of a member shall conduct themselves in a manner which is consistent with the character of the Arena as a first class sporting and entertainment facility and shall not in any way impair the use and enjoyment of the Arena by others or the operations of the Arena If, in VALP’s opinion, a Best Buy Club member or a member’s guests are conducting themselves in an objectionable manner, VALP shall have the right to eject them from the Arena

7 Best Buy Club members and any guest of a member shall, while in the club or within the Arena or on its grounds, comply with all provincial and local laws, rules and regulations governing the sale, possession and consumption of alcoholic beverages

8 VALP may from time to time adopt appropriate systems and procedures for the security or safety of the Arena, any persons occupying, using or entering the Arena, or any equipment, furnishings or contents of the Arena, and a Best Buy Club member shall comply with VALP’s reasonable requirements relating to security and safety procedures

9 VALP shall have the right to delete, add to or amend any or all of these Rules and Regulations as VALP deems desirable at its sole discretion for the safety, care and cleanliness of the Arena and the preservation of good order within the Arena and the Rules and Regulations as amended from time to time shall be kept and observed by Best Buy Club members and any guest of a member VALP may from time to time waive any of the Rules as applied to the Best Buy Club member VALP is not liable to the Best Buy Club member for any breach of the Rules by other club members

10 Personal property accompanying persons entering Rogers Arena is brought into Rogers Arena at the sole risk of such persons, and VALP accepts no responsibility for such property Best Buy Club members and their guests are responsible for their personal property and should take care to ensure its safety and security Do not leave behind personal items in the club

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ROGERS ARENA GENERAL INFORMATION

SEATINGHockey capacity: 18,890Large concert capacity: 21,000Theatre Bowl Capacity: 5,800

The 88 luxury Executive Suites in Rogers Arena have a combined seating capacity of 1,784 There are 74 Level 200 Suites and 14 Penthouse Suites located on Level 500 There are 2,195 Club Seats on the north side of the plaza seating level An additional 9 Hospitality Suites, offering many of the same amenities as the Executive Suites, are available for rental on a per event basis Refer to page 13

Through the use of partitions and moveable arena seating, different seating configurations can quickly be tailored to suit an event’s specific attendance level Audiences ranging from 21,000 down to a relatively intimate group of 3,500 can all be accommodated

The Avaya Champions Club, located at the north end of Level 200, offers premium seating for 126 exclusive members

The Best Buy Club, located at the southeast end of Level 500, offers an exclusive perspective and seating for 176 members The Best Buy Club sits nearly 100 feet above ice level for prime viewing

ROGERS ARENA LEVELSParking Level P2 Lower Level parkade—

Club Seat reserved parking Public parking for concerts and other eventsParking Level P1 Upper parkade— Executive Suite reserved parkingLevel 000 Back of House—Ice surface, team facilities,

administration, maintenance facilities, box office, communications and audio/visual control rooms

Level 100 Plaza Level—Access to Plaza level seating, The River Rock Club Seats, main concourse, Canucks Team StoreLevel 200 HSBC Executive Level—Captains Room,

Executive Suites, Avaya Champions Club, Broadcast Suites, Client Service & Ticket Operations offices, and Crossbar Lounge

Level 300 Rogers Level 300—Upper concourse, access to Balcony Level seating, wheelchair seating

Level 400 Wiser’s Centre Ice Grill, Rogers Studio Lounge and Budweiser Sports Lounge

Level 500 Penthouse Level—Executive Suites, Hospitality Suites, Best Buy Club, broadcast gondola, media seating

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ROGERS ARENA GENERAL INFORMATION CONTINUED

SOUND & VISIONThe audio and video systems at Rogers Arena are state-of-the-art To ensure our fans receive the ultimate audio quality to enhance their sports and entertainment experience we have an integrated system highlighted by L-Acoustics speakers The main speakers consist of six line source arrays suspended over the ice, with 360° coverage from seats behind the glass to the Level 500 suites The design allows an audio technician to vary sound levels according to the particular needs of the building Geometrically centred between each speaker array is two separate subwoofer arrays, each consisting of eight SB28s Upgrades to the centre hung scoreboard include the addition of six ARCS speakers to improve on-ice coverage The entire system is driven by 23 LA8 amplifiers on a redundant fibre network

The video screen employs an integrated Daktronics super system that provides the utmost in clarity and excitement The centerhung design incorporates Daktronics high resolution ProStar® light emitting diode (LED) technology

with picture elements (pixels) on 10mm ( 39") centre-to-centre spacing Each of the four main video displays measure approximately 14 feet high by 24 feet long, with Pure Pixel® resolution exceeding 300,000 pixels per screen The main video screens have a width to height ratio that matches the high definition (HD) standard 16:9 aspect ratio Flanking each main video display are additional full-color LED displays to present game scores, times and statistics Each measures approximately 13 feet six inches high by five feet wide Large circular ProAd® displays are suspended above and below the main video screens The top ProAd® display measures approximately 3 feet high by 149 feet in circumference; the bottom display approximately three feet high by 104 feet in circumference One of the largest LED fascia displays has been installed in front of the 300 level of seating, surrounding the seating bowl The display measures over two feet high and more than 950 feet in circumference This ProAd® display, along with those incorporated into the centerhung scoreboarddesign,providescompleteflexibilitycomparedtotraditional printed or scrolling displays

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ROGERS ARENA GENERAL INFORMATION CONTINUED

VANCOUVER CANUCKS SCHEDULE

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GAME DATE OPPONENT PS 1 SEPT.20.11 FLAMES PS 2 SEPT.24.11 DUCKS PS 3 SEPT.25.11 SHARKS PS 4 OCT.01.11 OILERS 1 OCT.06.11 PENGUINS 2 OCT.18.11 RANGERS 3 OCT.20.11 PREDATORS 4 OCT.22.11 WILD 5 OCT.26.11 BLUES 6 OCT.29.11 CAPITALS 7 NOV.13.11 ISLANDERS 8 NOV.16.11 BLACKHAWKS 9 NOV.20.11 SENATORS 10 NOV.29.11 BLUE JACKETS 11 DEC.01.11 PREDATORS 12 DEC.04.11 FLAMES 13 DEC.06.11 AVALANCHE 14 DEC.19.11 WILD 15 DEC.21.11 RED WINGS 16 DEC.23.11 FLAMES 17 DEC.26.11 OILERS 18 JAN.02.12 SHARKS 19 JAN.04.12 WILD

GAME DATE OPPONENT 20 JAN.15.12 DUCKS 21 JAN.17.12 KINGS 22 JAN.21.12 SHARKS 23 JAN.24.12 OILERS 24 JAN.31.12 BLACKHAWKS 25 FEB.02.12 RED WINGS 26 FEB.13.12 COYOTES 27 FEB.15.12 AVALANCHE 28 FEB.18.12 MAPLE LEAFS 29 MAR.01.12 BLUES 30 MAR.03.12 SABRES 31 MAR.06.12 STARS 32 MAR.08.12 JETS 33 MAR.10.12 CANADIENS 34 MAR.14.12 COYOTES 35 MAR.17.12 BLUE JACKETS 36 MAR.26.12 KINGS 37 MAR.28.12 AVALANCHE 38 MAR.30.12 STARS 39 MAR.31.12 FLAMES 40 APR.03.12 DUCKS 41 APR.07.12 OILERS