The Art of Crystal Ball Gazing: Determine Product Strategy through Intelligent Data Analysis

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Future The Art of Crystal-Ball Gazing Product Strategy through Intelligent Data Analysis C.K. Kumar

description

Enjoyed giving this presentation at Product Camp Austin: An introduction to Product Strategy Fundamentals, The Ri-Fi Model and an applying it to the BlockBuster Business Case

Transcript of The Art of Crystal Ball Gazing: Determine Product Strategy through Intelligent Data Analysis

Page 1: The Art of Crystal Ball Gazing: Determine Product Strategy through Intelligent Data Analysis

FutureThe Art of Crystal-Ball Gazing

Product Strategy through Intelligent Data Analysis

C.K. Kumar

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What to expect in this Presentation

Number Crunching Quant Methods Data Mining Data Analysis S/W

Product Strategy Decision-Making Practical Models Business Cases

IS IS NOT

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Strategy - A Simple Definition

Main Entry: strat·e·gy Pronunciation: \-jē\Function: noun Inflected Form(s): plural strat·e·giesEtymology: Greek stratēgia generalship, from stratēgosDate: 18101 a (1) : the science and art of employing the political, economic, psychological, and military forces of a nation or group of nations to afford the maximum support to adopted policies in peace or war (2) : the science and art of military command exercised to meet the enemy in combat under advantageous conditions b : a variety of or instance of the use of strategy

2 a : a careful plan or method : a clever stratagem b : the art of devising or employing plans or stratagems toward a goal

3 : an adaptation or complex of adaptations (as of behavior, metabolism, or structure) that serves or appears to serve an important function in achieving evolutionary success <foraging strategies of insects>

Source: Webster

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Product Strategy – A Simple Framework

Existing Products

Ansoff’s Matrix

New Products

Exi

stin

g M

ark

ets

New

Ma

rke

tsMarket

Development

Product Developmen

t

Market Penetration

Diversification

Sparse Market Data

Rich Market Data

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Product Strategy – A Simple Example

Existing Products

Ansoff’s Matrix

New Products

Exi

stin

g M

ark

ets

New

Ma

rke

ts

Market DevelopmentProduct Development

Market Penetration Diversification

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The Exponential Growth of Computing

It took 90 years to achieve the first MIPS per 1000 dollars; now we add 1.2 MIPS per 1000 dollars every hour.

Calc

ula

tions

per

Seco

nd p

er

$100

0

Logarithmic Plot

Year

The Law of Accelerating Returns

Source: Ray Kurzweil

COSTS

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1

10

100

Telephone Radio Television

PC

MobilePhone

Ye

ars

Source: The Millennium Notebook, Newsweek

Doubling time: x years

Source: The Millennium Notebook, Newsweek

The Web

Logarithmic Plot

The Law of Accelerating Returns

Source: Ray Kurzweil

Reduced Time to Consumer Adoption

Adoption Time

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The Data Conundrum

o Data Sourceso Rate of Refresho Market Cycleso Rearview Mirror

Data is NOT Insight

o Actionableo Rapid Decisionso Multiple Optionso “Trackability”

What You Want What You Get

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Crystal Ball Gazing

Right Actions

Right

Data

Right Qs

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Crystal Ball Gazing

Right Qs Right Data Right ActionsRight

Product ?

Right People ?Right Market ?

Right

Fit ?

The Ri-Fi Model

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It’s Showtime: The Story

Source: Blockbuster Inc. Investor Relations Presentation, Jan 3, 2010

Wikipedia

1985Opened

First Store

1986Opened

First Franchise

1987BB goes public

Acquires Movies-to-

Go

1994Viacom

purchases BB for $8.4B

1998Netflix is

Established

2002Acquires Movie

Trading Company

2005Late Fees Eliminated

2004BB Online is Introduced

Separates from Viacom

1990Acquires UK’s Ritz

Video

2006Introduces

BB Total Access

2008BB proposes

buyout of Circuit City

2007New CEO

De-Emphasizes 2009

Installs BB Express Kiosks

2010BB issues

Bankruptcy warning. De-

listed from NYSE

?

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Source: Blockbuster Inc. Investor Relations Presentation, Jan 3, 2010

2010What

questions should one

ask?

It’s Showtime: The Story

Product

People Market

Right Fit

2009:$24B 2014E:$26B

Domestic Movie / Video Market

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2010What

questions should one

ask?

It’s Showtime: The StoryProduct

People Market

Right Fit

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Media Rental Customer Journey

Source: Peer Insights, 2008

It’s Showtime: The StoryProduc

t

People

Market

Right Fit

1

Learning

2

Planning Browsin

g

3Choosin

g

4 5Receivin

g

6

Viewing

7Returnin

g

8

Paying

9Exceptions(late fees)

2009What questions should one

ask?

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Key Takeaways

o Marketo Technologyo Competition

o Producto Portfolio Managemento Licensing/Distribution

o Peopleo Serviceo Training

What could be the winning product strategy in 2010?

Source: Ergosign.de

Product

People Market

Right Fit

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You have the ability/resources to introduce 2 products (A and B) in a market of your choosing. Each product would have a competitor X and Y whose 5 year Sales Profile is as shown. The 5 Year Market Share Shift trends are as shown. What Q’s would you ask to determine which product would you want to introduce against which competitor and in which market?

o Product A ?

o Product B ?

Hands-On Business CaseWhat is your product strategy?

Why?

Product

People Market

Right Fit

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Thank You