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The A-Z Guide to Inbound Marketing-V2 copy · Conversion!Path!...
Transcript of The A-Z Guide to Inbound Marketing-V2 copy · Conversion!Path!...
Introduction Marketing methods such as TV and radio advertising are no longer drawing as much customers as they once did. People like discovering services and products themselves. People like to be educated on a service or product before buying. Marketing has changed to suit this new world and how people now think before buying. Inbound marketing is the solution to this problem.
Inbound marketing attracts people to your website rather than bombarding them with advertisements. People will naturally want to visit your website if you have helpful content that answers their questions and educates them. Inbound marketing uses social media to share this content and for people to create stories around which will further drive quality traffic to your website. By lead nurturing you will be able to gently remind your prospects that you are still there providing them advice and tips. This builds trust and respect in your brand which is invaluable.
Ruler Analytics is designed to track all visitors and conversions. This will give you a better understating of a lead when it comes to the sales pitch or email marketing. Our analytics tool is able to track traffic from social media, organic search results, and paid search.
You can follow us @RulerAnalytics to get more up-‐to-‐date tips and advice on inbound marketing.
We are now going to take you through all the different elements of inbound marketing in alphabetical order, hence the title “The A-‐Z Guide to Inbound Marketing”. Let’s get started shall we…
A/B Testing I bet when you were sitting in your maths class, you never thought you would need statistics in the real world? Well think again. A/B testing or split testing is actually a very important element to inbound marketing. A/B testing is when you test two different variables, such as landing pages or call-‐to-‐actions, to be able to find out which performs the best. When testing different variables, you should have a controlled element and an element which has been modified to that of the controlled element. Marketers tend to split test content on emails or landing pages, subject lines on emails, layouts of landing pages and emails, and images and colours. When you do run A/B testing, make sure to track tangible evidence which demonstrates just what revenue or leads each variable returns. Before you split test anything, make sure that you have set a clear and definite goal in order to measure the results and decide which variable to work with. Another point is to not make too many modifications as you will not know what actually brought back the improved results. There is no limit as to what you want to split test… go A/B crazy!
Blogging Blogging is key for inbound marketing and the statistics shows just that. With businesses who blog getting 55% more traffic and 70% more leads than businesses that don’t blog, why would you not blog? So how come blogging is so successful at attracting visitors? Blogs feed search engines information which then appears in search results when someone is searching for an answer or looking for information. Think of blogs as the bait in which people will bite. As well as attraction, blogging is also good for building your brand’s reputation of being an expert in your industry. The more you blog, the more people will find you. That is what inbound marketing is all about.
Conversion Path The conversion path is the path one person takes from being a stranger to submitting a lead capture form to convert into a lead. There are different conversion paths people take, depending on which point they are at in the buying cycle. For instance, a person that has never been to your website before will be on a different conversion path to someone who has bought from you or used your
service before. Monitoring the conversion paths of leads will mean you will have a better understanding of their interests, needs, and wants. With this information, you will be able to segment your leads so that when it comes nurturing, you will be able to implement tactics in a more customised and effective way. To monitor a conversion path, you will need to find out how the lead came to your website; was it through a social media post, a search engine, or email? You will also need to find out what they downloaded or registered for to convert into a lead. By doing this, you will be able to start segmenting leads by interest.
Dynamic Content Dynamic content is content that is tailored to suit each stage of the buying cycle. For instance, you wouldn’t send out a welcome newsletter to a customer that has been signed up to your emails for over a year would you? Dynamic content is all about delivering the right content at the right time. You should be delivering different content to strangers, visitors, leads, and customers. The dynamic content could be delivered in the form of a blog post, social media post, call-‐to-‐action, landing page content, or email content. Delivering dynamic content will help the buying cycle become a lot more efficient and successful.
Email Marketing According to Mashable, around 144.8 billion emails are sent out each and every day. So how can you make your email stand out from the rest? What you want to do is send an email to the right audience at the right time. With outbound email marketing, businesses would buy email lists which they would then send out a mass email to. The problem with this is that the businesses don’t know anything about these leads so the chances they have the right content are very slim. With inbound email marketing you generate your leads by attracting visitors to your landing page which offer them a free download or offer if they sign
up to your emails. By tracking the conversion path and segmenting your leads, you will have a much better chance of sending out the right email to the right audience at the right time in the buying cycle. Email marketing helps nurture leads and build trust in your brand.
Facebook There are over 1 billion active users on Facebook which means that you have a potential to reach of 1 billion people or more. Facebook is where you need to share your content to attract visitors to your website and landing pages. It is not just blog posts you can share, be more creative and share funny images and personable photos. Putting a face to the brand always works well on Facebook as people are more likely to engage with a person rather than a logo. Your Facebook page should be a community where you can interact with your audience on a more personal level and your audience can interact with each other. Interacting with your audience at this level will build a relationship. The trick to getting people to click on links is to not tell them exactly what they are clicking on, but rather to give a little teaser. By teasing, people will be more likely to click on the link to find out what it is. If they already know what it is, there is no need to click on it.
Google Google has come a long way since 1996 from working in a garage to now being the world’s most visited website. Google now gets more than five billion searches every single day. That could be a potential five billion visits to your website! Google was created to provide web searchers with relevant websites to find information and answers. The search engine has become so successful because of their advanced algorithms. They make their revenue from the pay-‐per-‐click (PPC) service they offer. Google even has its own social media network called Google+ where users +1 a post or page if they like it. Google is what displays our websites to the audience but will only display websites that have a high ranking, good social signals, and is relevant to what that person is searching for. This is why it is so important to work on your SEO, social media, and content creation.
HTML HTML is an acronym for Hyper Text Markup Language. HTML is the code behind websites, landing pages, and even emails. This code is then translated by browsers to what you view as a website. There is a structure to HTML with all codes starting and ending with <HTML> and </HTML>and having sections such as <HEAD> and <BODY>. This is standard code and will be used on all HTML websites. Without HTML, inbound marketing would not
exist as you wouldn’t have the coding to create enticing websites, well designed blogs, lead capture forms, email templates, and landing pages. Without all that you wouldn’t be able to attract visitors, generate leads, or win customers. As well as that, Google also reads the HTML to make sure the proper structure has been set in order for the algorithms to read it and rank it. Google will also base rankings on how long it takes for the HTML code to be uploaded to browsers. I think the internet would be a very gloomy place if browsers only displayed websites as plain text, do you?
Inbound Marketing We can’t miss out the most important one on the list… inbound marketing! Inbound marketing is all about attracting visitors to your website that naturally want to engage and buy from you. Inbound marketing is the opposite of outbound marketing in that it doesn’t blindly place advertisements or send out blind emails. Inbound marketing is about knowing who your audience is, who your leads are, what path they have taken, and using analytics to track and segment data. People will naturally want to visit your website if you have content that they want to read. Content that answers questions and solves people’s problems.
Journalism The old days of journalism used to be about waiting around for a story to crop up and start writing on a clunky and very loud typewriter. Journalism seems to be fading rapidly with newspaper and magazine print publications getting fewer subscriptions every year. The reason for this is that people are discovering that they can find all the information they ever need right on the internet. Journalists have jumped on the inbound marketing train and have become bloggers or copywriters to accommodate this online demand of news and information. Because content is king with inbound marketing, journalism is a very good skill to have on your team to be able to come up with interesting and researched content on a daily basis. Journalism is very much still alive but living in a different form through blogs and online news sites.
Keywords Keywords are SEO and what we use to become ranked in the organic search rankings. Keywords are a very important aspect of inbound marketing. Inbound marketing is all about getting found, which is what keywords do, which is why you need to make sure you are making your content SEO friendly. Keywords isn’t just a bunch of random words, they are words that your audience will use to search for a service, product, or information. You need to put yourself in the mind of your target audience and think about what words they would use to search for what your business does. The
keywords that you have researched will become the framework for all future content. Keywords should be entered into your meta descriptions, ALT text, onsite content, headers, blog posts, social media, and internal and external text links. Having keywords in all your content will help boost your search rankings when people search for those keywords you have chosen to focus on.
Landing Page Many people confuse landing pages with webpages which is understandable. The main difference between a landing page and a webpage is that a landing page’s main aim is to convert visitors into leads through a lead capture form. Landing pages will offer visitors a reward in the return of their contact information. The reward is usually a free downloadable guide, a special offer, or coupons. Landing pages are like the cocoon of inbound marketing; a web visitor goes in and a lead comes out. To create landing pages that will convert, follow these very simple steps:
1. Do not offer more than one reward on any landing page. 2. Write content explaining the benefits of the reward that will draw the attention of the
visitor. 3. Have a compelling call-‐to-‐action to direct the visitor to the lead capture form. 4. Keep the content brief and make sure that everything is above the fold so that everything is
immediately visible for the visitor.
Meta Tags≠ We touched briefly on it earlier but meta tags is what is displayed in the organic search ads and what search engines look at for relevancy. Meta tags is part of SEO and needs to be part of your inbound marketing strategy in order to attract visitors to your website. Remember that inbound marketing is about being found which is why you need to have your meta tags on every webpage you have. The meta
tags include the title, description, and keywords which all have to be relevant to the page the meta tags are tagged to. For this reason you need to have different meta tags on all of your webpages and landing pages. You need to include your keywords in your meta tags but make sure the keywords relate to the webpage otherwise it will have no benefit to your search rankings.
Nofollow Link Nofollow links were first brought in by Google in 2005. Google’s original algorithm was based mainly on how many backlinks a website has. The website with the most backlinks would rank higher for a search term than those that don’t have as many. After realising that this was causing a lot of spam websites ranking high after buying thousands of pointless and irrelevant backlinks, Google introduced the nofollow link. This HTML attribute tells search engines not to crawl nofollow links so that the linked website does not get any credit for that link. It is not just Google algorithms that use this attribute as all major search engines now do the same. Search engines have now set guidelines for webmasters on when to use nofollow links, these are:
Offer An offer is a reward you offer visitors who land on your landing pages. This offer is what will convert the visitor into a lead. An offer could be anything you think your visitors will benefit from. This could be a free downloadable eBook, discount off their next order, or a chance to win a prize. Make sure that the offer will be of use to the customer and also relevant to your business so that the leads generated are of quality. Your offers can also be placed on your emails to convert leads into customers. Place the right offers in the right place at the right time, and you will get exactly what you want and give the customer exactly what they want.
Pinterest Pinterest is a social media networking website that allows users to share and collect their favourite images. There has always been a debate with Pinterest and its value for businesses. With the users being 80% women and the most shared images being fashion, recipes, and DIY tips, many businesses feel that Pinterest isn’t of benefit to them. This is where they are wrong. The trick is to use Pinterest like it is meant to be used and to play on the popular areas. For instance, if you were a shop selling fishing equipment, you might post an image of how to make fishing flies. This would then fit in with the DIY category and if you make it colourful and creative, will fit in with the audience.
Qualified Lead You can get as many leads as you want, but if they aren’t of quality and have a slim chance of converting to a sale, what is the point? You will be wasting valuable resources and expenses on trying to convert sales from endless low quality leads. What you need to do is find leads that are qualified. A qualified lead is a lead that has travelled through a conversion path set by you and a lead that actually is interested in your business. If leads are curious or interested in your business then you will have a much better chance of converting them into a customer through lead nurturing. Inbound marketing is all about digging deeper and analysing your traffic, leads, and customers.
Responsive Design People can view websites from their desktop, laptop, tablet, or smartphone. It is good that people can view, interact, and buy from your website when they are on a train for example. However if your website doesn’t have a responsive design, then visitors aren’t going to be able to do all that meaning you lose out. This is because the layout of websites differs between devices and will not be as viewable on a mobile device as it would on a desktop. Responsive design will help your website orientate between devices, shrinking content or adjusting columns. You need a responsive design if you want a successful inbound marketing strategy as more and more people browse the internet on mobile devices every day. If you don’t have a responsive design, your call-‐to-‐actions won’t be seen on mobile devices meaning you get fewer leads and fewer sales.
Smarketing Smarketing is the term used to describe sales and marketing teams working and communicating together in order to deliver a successful inbound marketing strategy. The communication between sales and marketing is important. For instance, if sales don’t tell marketing that the leads they are generating aren’t of use, how is the marketing team meant to know to change their landing pages, call-‐to-‐actions, or rewards? If marketing don’t tell the sales team how leads were generated, how is the sales team going to know anything about the interests of the lead or of their conversion path? This is why it is vital both sales and marketing teams are in constant communication and are on the same page.
Twitter Twitter is a great tool for attracting visitors to your website. It seems this social media site is taking over the world with us now seeing hashtags on the TV, radio, and billboard advertisements. Because of hashtags, news or hot topics now spread like wildfire around the world. This is a very good thing for an inbound marketer. With only being allowed 140 characters per post, you have to make sure you are clever and creative in what you write. Twitter is perfect for teaser style posts to entice people to click through to your blog or landing page. You can also join in on local hashtag discussions which will help build relationships and boost brand awareness.
Universal Search Universal Search was first unveiled by Google in 2007. It was created to offer more relevant search engine results pages (SERPs) with the results being shown in a variety of different formats. If you are new to inbound marketing then these blended search results will be of good use to you. This is because even those well-‐known blogs struggle to keep their top ranking place in search results without relevant inbound links. If you have created a well-‐researched and significant blog post, then make sure to get it ranked number one with these four steps:
Video Marketing Video marketing is what it says on the tin… using videos to promote your business, products, and services. You can use your video marketing along with your content and social media marketing. You can embed a video into one of your blog posts to make it more engaging or you can share your videos on social media to build on your reputation as an industry expert. You can make your videos educational, informative, or creative which can then be used to increase your search visibility and to build social media content. Websites such as YouTube has made it a lot easier for business to create and promote videos… it’s a lot cheaper than TV adverts anyway!
Workflow Having a workflow will help you convert more leads into customers through a series of “if” and “then” descriptions. When these descriptions are set to trigger in a strategic format, the time spent converting leads to customers will be significantly reduced. The workflow will consist of you building your leads through a series of marketing efforts such as blogging and SEO. These marketing efforts
will then prepare the lead for the next stage of the inbound marketing funnel. Each stage of the funnel will be triggered by a person landing on your landing page, a lead capture form being submitted, a sale, or customer review. Workflows will help you understand what it takes to move a lead to the next stage. For your workflow to work, you need to know your exact goals and who your target audience is.
XML Feed An XML feed is a plain text version of your website and landing pages, The XML feed will make it easier for you to share your webpages on other applications and websites. For example, a blog feed is delivered through a XML feed. With an XML feed, your content has the chance to reach a whole new audience if another website decides to use your XML feed on their website. If you have links in the content then viewers will still be able to click them in the XML feed on another website which will then take them to your website. This is a huge advantage and another great way of attracting visitors. Because other websites share your XML feed, your brand’s reputation will grow and will also make your website more credible. The most common way an XM feed is used is to let people subscribe to your blog so that they can get an email every time you publish a blog post. People who are subscribed to your blog will be more likely to respond to any email marketing you do in the future.
YouTube YouTube is getting that much awareness now it even has its own channel for TiVo users! There are so many reasons why you should be using YouTube as part of your inbound marketing strategy that I would be here all day. There are so many strange and wonderful videos on YouTube that you could end up warped by it. The great thing about it is that once you have finished viewing a video, other related videos will be highlighted which tempts you to watch another one. Because of this, you need to start adding video content to YouTube to build your presence. Some people like to read to find a solution; others prefer to watch a video. It really doesn’t matter how small or large your business is or how commercial it is; you don’t need a massive budget as a simple camera and drawing on a whiteboard would suffice as long as you are providing helpful advice and solve problems.
Zeal “Great energy or enthusiasm in pursuit of a cause or an objective.”
We think this is a word and definition that fits with inbound marketing beautifully! To make inbound marketing successful and fully functional, a lot of energy and enthusiasm is needed in order to create content every day and produce creative and resourceful marketing campaigns. Your objective is to achieve maximum ROI so you will need to be enthused and energetic about this throughout your inbound marketing journey.
Conclusion More and more people are starting to plan or implement their inbound marketing strategies every day. Stay ahead of your competition by starting to plan your inbound strategy today! Provide content to your audience that they want to read and share rather than bombarding them with advertisements and irrelevant emails. Businesses are starting to become more personable with their customers through social media and blogging which helps to build trust in their brand. The inbound way is to discover ways to encourage customers to visit your website and buy from you rather than paying for TV adverts and leaflets to their homes.
Hopefully you have learnt some valuable tips from our A-‐Z guide to inbound marketing and now realise how smart and more premeditated it is. By choosing to do inbound marketing you should expect to see a lot more results for a smaller price… what could be better than that!? Use all forms of modern communication and technology such as social media, blogging, email marketing, and responsive design to reach those that you aren’t reaching now.
Think of how many times you have been talking to a friend or partner and googled something when you wanted to find something out? I bet it is quite a lot. This is why it is so important for you to start creating content around these types of searches so that your website is the website people click on to find an answer to their problem.
Now That You Know The A-‐Z Of Inbound Marketing, Use Ruler Analytics To Measure All Your Traffic And Conversions!