SVEN PETERS • EVANGELIST • ATLASSIAN • @SVENPET

The 5 Hottest Atlassian Newsfrom Summit 2014

Customer

Customer Portal

Knowledge Base

Customer

CustoKnowle

Customer

Customer IT Team

Queues

SLAs

Reports

IT TeamCustomer

ReportsQueuesCustomer

SLAs

IT Team

QueuesSLAsReportsIT TeamCustomer

Platform

Access

Acces

s

Access

Acces

s

paper

paper

paper jam

Acces

s

paper jam

Multi-channel Team ManagementSingle Portal

$0 | customer

$25| agent

Group chat File sharing Integrations

0$

Group chat File sharing Integrations

0$

Video chat Screen sharing

Unlimited storage

2$

HipChat Server

E

Awesome, thanks! (thumbsup)

Desktop Mobile

in contextCollaborate

in contextCollaborate

Inline Comments

Contextual Collaborative Productive

File Collaboration

Beautiful Versioned Productive

Issues

Release

Project

Strategy

How can I do top down planning across projects?

How can I view a roll up across projects?

How can I distribute work across teams?

How can I prioritise resources by top level initiatives?

P l a n a t S c a l e

R e s p o n d t o C h a n g e

Co n n e c t S t r a t e g y & R e a l i t y

P l a n a t S c a l e

R e s p o n d t o C h a n g e

Co n n e c t S t r a t e g y & R e a l i t y

TargetActual

P l a n a t S c a l e

R e s p o n d t o C h a n g e

Co n n e c t S t r a t e g y & R e a l i t y

P l a n a t S c a l e

R e s p o n d t o C h a n g e

Co n n e c t S t r a t e g y & R e a l i t y

Release behind schedule

Add skilled resources

Release ahead of schedule

P l a n a t S c a l e

R e s p o n d t o C h a n g e

Co n n e c t S t r a t e g y & R e a l i t y

Development Teams

HR, Finance & Legal teams

Support teams

Every team

For every teamsoftware teams

IT teams

HR teams

finance teams

marketing teams

risk teams

business teams

Thanks

svenpet.com@svenpet