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Finding Common Ground
Among the GenerationsBy
Pili Meyer
Member of SIPA since 1984
International Speaker
Leadership Trainer
Strategic Planning Facilitator
Effectively share ideas and information
Persuade, motivate, inspire
Inform, direct or educate
Is sending messages so that the recipient
fully comprehends.
Kiss, Bow or Shake Hands
Text, Tweet or Voice Mail
Traditionalists(1900-45)
Baby Boomers (1946-64)
Gen X (1965-76)
Millenials(1977-94)
Address by Mr./Mrs. unless authorized
Thrifty
Appreciate personal touches
Reliable
Patriotic
Work for the good of the group
• Face to face
• Formal typed or handwritten letters
Preferences
• Email, fax, text
• Cell phones
• Social Networking sitesObstacles
Be respectful
Slow down and listen
Learn about their experience
They have been center stage all their lives
They want to feel special
Competitive
Question authority
• Telephone and cell phones
• Face to face
• Fax or scan and email
• Social Networking sites
Preferences
• Blogging
• Texting (for some)
• TwitterObstacles
Remember: they
are “special.”
This is not a one
size fits all group
One chance to make impression
Impatient
Latch-key
Family before work
• eMail (maybe)
• Social Networking sites
• Cell phone
• Text, IM and Twitter
• Blogging
Preferences
• F2F
• Letter WritingObstacles
Prefer electronic communication
Bullet point it
Be quick and efficient
Learn to text
Want to make a difference in the world
And they want to have a great experience
Multi-taskers
Constant Tech users
Want Immediate rewards
• Text, tweet, email, IM
• Videos
• Social networking sitePreferences
• F2F
• Telephone
• Letter Writing
• Cursive
Obstacles
Multi-tasking
while you talk to
them is not rude
Digital natives
Respectful of
diversity
Keep it simple but
fun
Club directories
Hard copy
newsletters
Facebook maybe
Website maybe
In the Cloud!
How’s your club’s website? Facebookpage?
Does it have a Calendar
List of officers
Information about events/fundraisers
Roster
Newsletter
Other information
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