Tetra Tech Report or Proposal - Squarespace Web viewLoad management programs are also designated as...

Public Utility Commission of TexasEvaluation, Measurement, and Verification (EM&V) Plans for Texas Utilities’ Energy Efficiency and Load Management Portfolios—Program Years 2012 and 2013Final

June 12, 2013

Public Utility Commission of TexasEvaluation, Measurement, and Verification (EM&V) Plans for Texas Utilities’ Energy Efficiency and Load Management Portfolios—Program Years 2012 and 2013FinalJune 12, 2013

Copyright © 2013 Tetra Tech, Inc. All Rights Reserved.

www.tetratech.com

2

Evaluation, Measurement, and Verification Plan for Portfolio of Texas Utilities.6 /12/13

Table of Contents

1. Introduction.......................................................................................................1-11.1 Evaluation Prioritization 1-11.2 Summary of Utility EM&V Plans 1-3

2. Evaluation Approaches and Statewide Activities..........................................2-12.1 Understanding Portfolios 2-1

2.1.1 Meetings 2-12.1.2 Utility staff interviews 2-22.1.3 Program documentation and tracking data review 2-2

2.2 Creating and Maintaining the EM&V Database 2-22.2.1 Data requests and security 2-22.2.2 Front- and back-end data management 2-32.2.3 Preliminary data validation 2-4

2.3 Implementing Impact Evaluations 2-52.3.1 Overview of impact evaluation approach 2-62.3.2 Detailed research plans 2-82.3.3 Participant surveys and market actor interviews 2-92.3.4 Net savings estimation 2-112.3.5 On-site M&V 2-14

2.4 Conducting Cost-effectiveness Testing 2-142.5 Assessing Program Processes 2-162.6 Reporting and Deliverables 2-17

2.6.1 Approach 2-192.6.2 Process 2-19

2.7 EM&V Timeline 2-22

3. AEP Texas Central Company...........................................................................3-13.1 Portfolio Overview 3-13.2 Commercial Market Transformation 3-5

3.2.1 Commercial Solutions Market Transformation Program 3-53.2.2 SCORE/CitySmart Market Transformation Program 3-73.2.3 Open Market Transformation Program 3-1

3.3 Commercial Standard Offer 3-33.3.1 AEP Texas CARE$ Energy Efficiency for Not-for-Profit Agencies

Standard Offer Program 3-33.3.2 Commercial Standard Offer Program 3-4

3.4 Low-Income/Hard-to-Reach Standard Offer 3-23.4.1 Hard-to-Reach Standard Offer Program 3-23.4.2 Targeted Low-Income Energy Efficiency Program 3-6

3.5 Load Management 3-8

iii

Evaluation, Measurement, and Verification Plan for Portfolio of Texas Utilities. 6/12/2013

3.5.1 Load Management Standard Offer Program and Load Management Standard Offer Program—Expanded 3-8

3.5.2 Irrigation Load Management Market Transformation Program 3-103.6 Pilot 3-11

3.6.1 A/C Distributor Pilot Market Transformation Program (Nonresidential) 3-113.6.2 A/C Distributor Pilot Market Transformation Program (Residential) 3-143.6.3 CoolSaver A/C Tune-Up Pilot Market Transformation Program

(Residential) 3-173.6.4 CoolSaver A/C Tune-Up Pilot Market Transformation Program

(Nonresidential) 3-203.6.5 SMART Source Solar PV Pilot Market Transformation Program

(Residential and Nonresidential) 3-233.7 Residential Market Transformation 3-25

3.7.1 High-Performance New Homes Market Transformation Program 3-253.8 Residential Standard Offer 3-29

3.8.1 Residential Standard Offer Program 3-29

4. AEP Texas North Company..............................................................................4-14.1 Portfolio Overview 4-14.2 Commercial Market Transformation 4-4

4.2.1 Commercial Solutions Market Transformation Program 4-44.2.2 Open Market Transformation Program 4-64.2.3 SCORE/CitySmart Market Transformation Program 4-8

4.3 Commercial Standard Offer 4-104.3.1 AEP Texas CARE$ Energy Efficiency for Not-for-Profit Agencies

Standard Offer Program 4-104.3.2 Commercial Standard Offer Program 4-11

4.4 Low-Income/Hard-to-Reach Standard Offer 4-134.4.1 Hard-to-Reach Standard Offer Program 4-134.4.2 Targeted Low-Income Energy Efficiency Program 4-16

4.5 Load Management 4-174.5.1 Load Management Standard Offer Program and Expanded 4-174.5.2 Irrigation Load Management Market Transformation Program 4-20

4.6 Pilot 4-214.6.1 A/C Distributor Pilot Market Transformation Program 4-214.6.2 SMART Source Solar PV Pilot Market Transformation Program

(Residential and Nonresidential) 4-234.7 Residential Standard Offer 4-26

4.7.1 Residential Standard Offer Program 4-26

5. CenterPoint........................................................................................................5-15.1 Portfolio Overview 5-15.2 Commercial Market Transformation 5-4

iv


5.2.1 Retro-Commissioning Market Transformation Program 5-45.2.2 Texas SCORE Market Transformation Program 5-7

5.3 Commercial Standard Offer 5-95.3.1 Large Commercial Standard Offer Program 5-9

5.4 Low-Income/Hard-to-Reach Market Transformation 5-115.4.1 Agencies in Action Market Transformation Program 5-115.4.2 Multi-Family Water & Space Heating Market Transformation Program 5-14

5.5 Low-Income/Hard-to-Reach Standard Offer 5-165.5.1 Hard-to-Reach Standard Offer Program 5-16

5.6 Load Management 5-195.6.1 Large Commercial Load Management Standard Offer Program 5-19

5.7 Pilot 5-205.7.1 Advanced Lighting Commercial Program 5-205.7.2 Advanced Lighting Residential Program 5-225.7.3 Retail Electric Provider Pilot Market Transformation Program 5-235.7.4 Sustainable Schools Pilot 5-24

5.8 Residential Market Transformation 5-265.8.1 A/C Distributor Market Transformation Program 5-265.8.2 ENERGY STAR® New Homes Market Transformation Program 5-285.8.3 Energy Wise Resource Action Market Transformation Program 5-315.8.4 Home Performance with ENERGY STAR Market Transformation

Program 5-335.9 Residential Standard Offer 5-36

5.9.1 Residential and Small Commercial Standard Offer Program 5-36

6. El Paso Electric.................................................................................................6-16.1 Portfolio Overview 6-16.2 Commercial Market Transformation 6-3

6.2.1 Large C&I Solutions Market Transformation Program 6-36.2.2 Small Commercial Solutions Market Transformation Program 6-66.2.3 Texas SCORE Market Transformation Program 6-9

6.3 Commercial Standard Offer 6-126.3.1 Commercial Standard Offer Program 6-12

6.4 Low-Income/Hard-to-Reach Market Transformation 6-146.4.1 Hard-to-Reach Solutions Market Transformation Program 6-14

6.5 Load Management 6-186.5.1 Load Management Standard Offer Program 6-18

6.6 Pilot 6-206.6.1 PV/Solar Pilot Market Transformation Program 6-206.6.2 Rebate Pilot Market Transformation Program 6-22

6.7 Residential Market Transformation 6-24

v


6.7.1 Appliance Recycling Market Transformation Program 6-246.7.2 LivingWise® Market Transformation Program 6-256.7.3 Residential Solutions Market Transformation Program 6-27

7. Entergy...............................................................................................................7-17.1 Portfolio Overview 7-17.2 Commercial Market Transformation 7-3

7.2.1 Commercial Solutions Market Transformation Program 7-37.2.2 SCORE/CitySmart Market Transformation Program 7-5

7.3 Low-Income/Hard-to-Reach Standard Offer 7-87.3.1 Hard-to-Reach Standard Offer Program 7-8


7.5 Residential Market Transformation 7-127.5.1 Entergy Solutions Premium Home Market Transformation Program 7-12

7.6 Residential Standard Offer 7-157.6.1 Residential Standard Offer Program 7-15

8. Oncor.................................................................................................................8-18.1 Portfolio Overview 8-18.2 Commercial Market Transformation 8-4

8.2.1 Air conditioning Market Transformation Program 8-48.2.2 Educational Facilities Market Transformation Program 8-78.2.3 Government Facilities Market Transformation Program 8-9

8.3 Commercial Standard Offer 8-118.3.1 Commercial Standard Offer Program (Basic) 8-118.3.2 Commercial Standard Offer Program (Custom) 8-128.3.3 Solar PV Standard Offer Program 8-14

8.4 Low-Income/Hard-to-Reach Standard Offer 8-168.4.1 Hard-to-Reach Standard Offer Program 8-168.4.2 Targeted Weatherization LI Standard Offer Program 8-18

8.5 Load Management 8-208.5.1 Commercial Load Management Standard Offer Program 8-20

8.6 Residential Market Transformation 8-218.6.1 Air Conditioning Market Transformation Program 8-218.6.2 ENERGY STAR® Homes Market Transformation Program 8-24

8.7 Residential Standard Offer 8-278.7.1 Home Energy Efficiency Standard Offer Program 8-278.7.2 Solar PV Standard Offer Program 8-29

9. Sharyland Utilities.............................................................................................9-19.1 Portfolio Overview 9-1

vi


9.2 Low-Income/Hard-to-Reach Standard Offer 9-39.2.1 Hard-to-Reach Standard Offer Program 9-39.2.2 Targeted Low Income Weatherization Program 9-6


9.4 Commercial Market Transformation 9-119.4.1 Customized Commercial Market Transformation Program 9-11

9.5 Commercial Standard Offer 9-139.5.1 Commercial Standard Offer Program 9-13


9.7 Pilot 9-179.7.1 Residential and Commercial Water Heater Pilot Market Transformation

Program 9-17

10. SWEPCO..........................................................................................................10-110.1 Portfolio Overview 10-110.2 Commercial Market Transformation 10-4

10.2.1 SCORE Market Transformation Program 10-410.3 Commercial Standard Offer 10-6

10.3.1 Commercial Standard Offer Program 10-610.3.2 SWEPCO Care$ Energy Efficiency for Not-for-Profit Agencies Standard

Offer Program 10-810.4 Low-Income/Hard-to-Reach Standard Offer 10-9

10.4.1 Hard-to-Reach Standard Offer Program 10-910.4.2 Home$avers 10-12


10.6 Pilot 10-1610.6.1 Commercial Solutions Pilot Market Transformation Program 10-1610.6.2 CoolSaver© A/C Tune-Up Pilot Market Transformation Program 10-1810.6.3 Small Business Direct Install Pilot Market Transformation Program 10-2110.6.4 SMART Source Solar PV Pilot Market Transformation Program

(Residential and Nonresidential) 10-2310.7 Residential Standard Offer 10-25

10.7.1 Residential Standard Offer Program 10-2510.7.2 ENERGY STAR® Appliance Rebate Program 10-28

11. TNMP................................................................................................................11-111.1 Portfolio Overview 11-111.2 Commercial Market Transformation 11-3

11.2.1 Commercial Solutions Market Transformation Program 11-3

vii


11.2.2 SCORE/CitySmart Market Transformation Program 11-511.3 Commercial Standard Offer 11-7

11.3.1 Commercial Standard Offer Program 11-711.4 Low-Income/Hard-to-Reach Standard Offer 11-9

11.4.1 Large Hard-to-Reach Standard Offer Program 11-911.4.2 Small Hard-to-Reach Standard Offer Program 11-1011.4.3 Low Income Weatherization 11-12

11.5 Load Management 11-1411.5.1 Load Management 11-14

11.6 Pilot 11-1611.6.1 Small Business Pilot Market Transformation Program 11-16

11.7 Residential Market Transformation 11-1811.7.1 ENERGY STAR® New Homes Market Transformation Program 11-18

11.8 Residential Standard Offer 11-2111.8.1 Large Residential Standard Offer Program 11-2111.8.2 Small Residential Standard Offer Program 11-2311.8.3 Residential HVAC Standard Offer Program 11-24

12. Xcel Energy.....................................................................................................12-112.1 Portfolio Overview 12-112.2 Commercial Standard Offer 12-3

12.2.1 Large Commercial & Industrial Standard Offer Program 12-312.2.2 Small Commercial & Industrial Standard Offer Program 12-5

12.3 Commercial Market Transformation 12-612.3.1 Retro-Commissioning Market Transformation Program 12-6

12.4 Low-Income/Hard-to-Reach Standard Offer 12-812.4.1 Hard-to-Reach Standard Offer Program 12-812.4.2 Low-Income Weatherization 12-11



APPENDIX A: Data Management Process............................................................A-1

APPENDIX B: Net-to-gross Methods by Program Type......................................B-1

APPENDIX C: Cost-effectiveness Calculations....................................................C-1

APPENDIX D: EM&V Annual Report Outline........................................................D-1

APPENDIX E: QA/QC Protocols.............................................................................E-1

viii


APPENDIX F: EM&V Team Staffing and Budget..................................................F-1F.1 Team Organization F-1F.2 EM&V Budget F-2

APPENDIX G: Roll Up of Individual Program Savings Estimates to the Utility Portfolio level..................................................................................G-1

G.1 Roll up of Program Savings and any potential need for adjustments related to attribution G-1

G.2 Weighting to Account for Different Levels of Confidence and/or Precision in Savings Estimates that must be rolled up to the Utility Portfolio level. G-1

ix


Acknowledgements

This document was developed as a collaborative effort between Tetra Tech, The Cadmus Group, Itron, Johnson Consulting Group, Texas A&M University, and Texas Energy Engineering Services under the leadership of Tetra Tech. The program evaluation plans contained in this document were developed based upon discussions with the Public Utility Commission of Texas (PUCT) staff, Texas utilities program staff, and reviews of program tracking and program documentation.

x


AcronymsAEP TCC American Electric Power Texas Central CompanyAEP TNC American Electric Power Texas North CompanyCATI Computer Assisted Telephone InterviewC&I Commercial and IndustrialCNP CenterPoint Energy Houston Electric, LLCDI Direct InstallECM Energy Conservation MeasureEEPR Energy Efficiency Plan and ReportEntergy Entergy Texas, Inc.EPE El Paso Electric CompanyEM&V Evaluation, Measurement, and VerificationkW KilowattkWh Kilowatt HourHPwES Home Performance with ENERGY STAR®

LI/HTR Low Income / Hard To ReachLM Load Managementmcf 1,000 cubic feetMF MultifamilyMTP Market Transformation ProgramM&V Measurement and VerificationNTG Net-to-GrossPUCT Public Utility Commission of TexasPY Program YearQA/QC Quality Assurance/Quality ControlRFP Request for ProposalsSharyland Sharyland Utilities, L.P.SOP Standard Offer ProgramSPS (Xcel) Southwestern Public Service Company (subsidiary of Xcel Energy)SWEPCO Southwestern Electric Power CompanyTNMP Texas New Mexico Power CompanyTRM Technical Reference Manual

xi


1. INTRODUCTION

This document presents the evaluation, measurement and verification (EM&V) plans for the Texas electric utilities’ energy efficiency and load management programs implemented in Program Years 2012 and 2013 (PY2012 and PY2013).

In 2011, the Texas Legislature enacted SB 1125, which required the PUCT to develop an EM&V framework that promotes effective program design and consistent and streamlined reporting. The EM&V framework is embodied in P.U.C. SUBST. R. 25.181, relating to Energy Efficiency Goal (Project No. 39674).

The Public Utility Commission of Texas (PUCT) selected through the Request for Proposals 473-13-00105, Project No. 40891 an independent, third-party EM&V contractor. The PUCT selected an EM&V team led by Tetra Tech that includes Texas A&M Center for Applied Technology, Texas Energy Engineering Services, Inc. (TEESI), The Cadmus Group, Itron, and Johnson Consulting Group.1 This document is the deliverable for Task 1B of the Scope of Work in the Request for Proposals (RFP). Throughout this document we have included parenthetical references to the RFP Task 1B sub-section addressed in this document.

The objectives of the EM&V effort are to:

Document gross and net energy and demand impacts of utilities’ individual energy efficiency and load management portfolios

Determine program cost-effectiveness

Provide feedback to the PUCT, utilities, and other stakeholders on program portfolio performance

Prepare and maintain a state-wide Technical Reference Manual (TRM).

This document addresses the first three objectives above. The last objective relating to the TRM is addressed in a separate TRM Approach Document. This is a living document; there may be scope changes to meet new PUCT priorities, portfolio and program changes, issues encountered during data collection, and/or interim evaluation findings. Any changes in scope will be documented in the EM&V team’s status reports.

Utility-specific evaluation plans are in Sections 3–12. Prior to the utility-specific sections, Section 2 discusses the Tetra Tech team’s approach to evaluation activities that will be done consistently statewide across all utility portfolios. Prior to these sections, we overview the evaluation prioritization and EM&V research.

1.1 EVALUATION PRIORITIZATION

The EM&V plans are based on the prioritization for the EM&V effort detailed in a separate document,2 which was approved by the PUCT. To briefly summarize, the EM&V team identified 25 program types across utilities that have similar program design, delivery and

1 Details on the EM&V team staffing, organization and budget may be found in appendix F. (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (a) (c)).

2 EM&V Prioritization for Program Years 2012 and 2013 to Katie Rich and Therese Harris, PUCT, from Lark Lee, EM&V project manager, May 1, 2013.

1


12. Xcel Energy…

target markets. We reviewed each program type and prioritized (high, medium, low) based on the following considerations(Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (n)):

Magnitude of savings—percentage of contribution to the portfolio of programs’ impacts

Level of relative uncertainty in estimated savings

Level and quality of existing quality assurance and verification data from on-site inspections completed by utilities or their contractors

Stage of program or programmatic component (e.g., pilot, early implementation, mature)

Importance to future portfolio performance

PUCT and Texas utilities’ priorities.

The priority given to each utility program is indicated at the top of its EM&V Plan in the utility-specific sections. Programs are categorized as “high” evaluation priority if they comprised a substantial percentage of overall PY2012 statewide portfolio savings (at least 10 percent of kW or kWh) and are expected to contribute a similar percentage to overall PY2013 savings as well as remain an important part of the portfolio in future years. Programs receiving “high” evaluation priorities also include custom measures or measures with deemed savings equations.3 Last, all programs categorized as “high” have moved beyond the pilot stage across utility portfolios. Three program types are prioritized as high—(1) Commercial SOP, (2) Residential SOP, and (3) CitySmart/SCORE/Government. These three programs represent about two-thirds of the statewide portfolio kWh savings.

Medium priority programs represent less of the portfolio overall savings in PY2012 and PY2013 but are designated at least “medium” in terms of importance to future portfolios based on discussions with utility and PUCT staff. Therefore, they are expected to be more significant savings contributors in future program years starting in PY2014. For example, the Small Business program type is prioritized as “medium” even though it is a small savings contributor in PY2012 and PY2013, as utilities see it as a fairly untapped market that will generate more savings in future program years. Medium priority programs have also moved beyond the pilot stage for at least one utility portfolio. Using the same Small Business program type example, although this program type is still in the pilot stage for several utilities, one utility has been operating a full program with good participation for several years. Eleven of the programs fell into the medium priority category.

Programs are designated as “low” evaluation priority if they are (1) very small contributors to the PY2012 and PY2013 portfolio savings ( around 1 percent or lower) and are ranked “low” in terms of their importance to future portfolios, as they are not expected to increase in their 3 Deemed savings are specific savings value of kW or kWh per unit of the installed measure where no

additional data is needed to calculate claimed savings. Deemed savings equations require inputs that are not pre-specified be used within the equations or algorithms to estimate measure savings. Inputs may be based on primary data collection or engineering judgment on the best default values.Custom Measures do not have approved deemed savings or deemed savings equations and require M&V following the International Performance Measurement and Verification Protocol (IPMVP) to estimate savings on a site-by-site basis.

2


12. Xcel Energy…

savings contribution to future portfolios; (2) new programs or pilots where it is too soon in their rollout to meaningfully evaluate them in depth; or (3) small savings contributors that will not be part of PY2014 portfolios. Load management programs are also designated as “low priority,” because there is less uncertainty of savings associated with these programs. Eleven program types were designated as low evaluation priority for this 2012 and 2013 EM&V effort.

1.2 SUMMARY OF UTILITY EM&V PLANS

Table 1-1 summarizes the EM&V major research activities across all programs in all of the utilities’ portfolios. Below we briefly describe the major research activities.

Participant surveys will be used to verify the receipt and installation of plan-supported measures, gather additional key data, such as measure quantity and hours of operation, provide net-to-gross research, and recruit for on-site M&V. The surveys will also include targeted questions to offer the PUCT and utilities intelligence on program performance.

Market actor interviews are critical for the Standard Offer programs that rely on program sponsors to understand how the programs are operating from this perspective, what the barriers are to participation, and needed improvements. These interviews will inform the net-to-gross assessment by estimating the effect the programs are having on customer decisions and market actors’ sales practices, stocking, and/or manufacturing decisions.

Desk reviews will be conducted across all utilities and programs4 to provide an independent third-party review of claimed savings and assess accuracy of the tracking system data. They will be based on reports and documentation, project files (if applicable), and energy saving savings calculations, including review of input assumptions and algorithms to verify claimed program savings. The desk reviews, including review of utilities’ existing M&V information, will also inform where additional data collection is needed to improve the accuracy of savings estimates.

On-site M&V will check the installation and equipment nameplate information to support the verification of claimed savings calculations and include spot metering. Additional on-site metering will be completed when an enhanced level of rigor is warranted to validate key data inputs and assumptions. We expect to conduct metering for complex projects for which there is the greatest uncertainty in claimed savings, primarily nonresidential applications and high-impact measures that represent a significant proportion of overall portfolio savings.

4 The one exception is discontinued pilot programs.

3


12. Xcel Energy…

Table 1-1. Summary of Activities Across All Utility Plans

PY2012 Desk

Reviews

PY2013 Desk

Reviews

PY2012/ PY2013

Market Actor Surveys

PY2013 Participant

Surveys

PY2013 On-site

M&V

90% Precision

Level5

PY2012

90% Precision

LevelPY2013

AEP TCC 94 117 37 134 66 8.5% 7.1%

AEP TNC 67 90 23 104 46 9.8% 7.8%

CenterPoint 173 294 77 262 128 6.2% 5.1%

El Paso Electric 100 110 19 98 39 8.2% 8.3%

Entergy 64 107 17 117 47 10.0% 7.2%

Oncor 187 407 63 409 171 6.0% 4.0%

Sharyland 0 65 14 75 34 N/A 7.0%

SWEPCO 67 106 18 97 46 10.0% 8.3%

TNMP 67 97 20 125 53 9.9% 7.2%

Xcel-SPS 67 57 13 81 35 9.9% 9.0%

Total 886 1450 301 1502 665 2.7% 2.1%

5 These are estimated precision levels based on PY2012 participant numbers.

4


2. EVALUATION APPROACHES AND STATEWIDE ACTIVITIES

This section details activities that cut across the evaluation for each utility’s portfolio and will be done consistently statewide. We discuss the EM&V team’s approach to:

Understanding portfolios

Creating and maintaining the EM&V Database

Implementing impact evaluations

Assessing program processes

Conducting cost-effectiveness testing

Reporting

2.1 UNDERSTANDING PORTFOLIOS

One of the first steps in the statewide EM&V effort is to understand the energy efficiency and load management portfolios for each utility and the context in which they operate. This is necessary for the EM&V effort to result in actionable feedback that can be used to improve program performance and reporting accuracy. Information was primarily gathered through meetings, utility staff interviews, and program documentation and data tracking review. These activities directly informed the evaluation prioritization process and the EM&V plans in this document.

2.1.1 Meetings

Immediately after contract execution, the EM&V team met with PUCT staff to clarify the objectives of the EM&V effort, priorities for the PY2012 and PY2013 evaluations, and use of the EM&V research and results. This initial meeting was followed with informational meetings with implementation contractors to review program data tracking systems and available data.

A utility EM&V kickoff meeting was then held with staff participating from all ten utilities. The objectives of the utility EM&V kickoff meeting were to confirm the primary objectives of the EM&V effort; reach a common understanding on the technical approach, project deliverables, and timeline; and establish a working relationship with the utilities, including processes for ongoing communication, review of deliverables, and program tracking data requests.

Scheduled biweekly and ad hoc meetings between the EM&V team and PUCT will continue throughout the duration of the evaluation. The EM&V team will also meet with utilities and, when applicable, their implementation contractors, throughout the evaluation period. These meetings include set meetings to review and discuss EM&V deliverables as well as ad hoc meetings.

To engage a wide range of stakeholders in the EM&V process in both up-front planning and the end results, periodic meetings covering the EM&V effort will be held for the Energy Efficiency Implementation Project (EEIP). The first EEIP EM&V meeting will provide general information and context for the EM&V effort and review the evaluation prioritization and planning deliverables to solicit input for the finalization of these deliverables. Additional EEIP meetings are also planned for review of the Annual Portfolio Results reports.

1


12. Xcel Energy…

2.1.2 Utility staff interviews

All ten utilities completed in-depth interviews with the EM&V team in March 2013. These interviews helped the EM&V team gain knowledge of the utilities’ territories; energy efficiency staff roles and responsibilities and the extent to which outside contractors are used; portfolio history, mix of programs, and performance; and program design and delivery processes. The EM&V team will conduct additional utility staff interviews as necessary across the course of the evaluation process.

2.1.3 Program documentation and tracking data review

To gain a broader perspective of the overall programs, the EM&V team reviewed P.U.C. SUBST. R. 25.181 relating to Energy Efficiency Goal (Project No. 39674), related legislation and filings, 2012 and 2013 Energy Efficiency Program Reports, Electric Utility Marketing Managers of Texas (EUMMOT) annual reports and other information on the EUMMOT maintained website. The EM&V team collected and cataloged program documentation for each utility’s program. Types of program-specific documentation reviewed included operating manuals, service provider applications, customer agreements, memoranda of understanding, sample customer reports (i.e., benchmarking), workshop presentations, and tools (i.e., the Duct tool).

In addition, the EM&V team is reviewing all utilities’ program tracking data. The program tracking will serve as a basis for reporting, sampling, and verifying program impacts. The EM&V team will conduct a preliminary tracking data review to understand how current reported savings are tracked and calculated and what data are available to the EM&V team, which will then feed into the EM&V database and evaluation activities (discussed next).

2.2 CREATING AND MAINTAINING THE EM&V DATABASE

Another critical first step of the statewide EM&V process is to create a statewide EM&V database with a streamlined data request process and secure retrieval system (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (d)). The EM&V database allows the EM&V team to conduct efficient sampling across utilities, programs, and program years. The EM&V database will also be used to store evaluation results, calculate annual impacts, and output reporting tables. Program data will be requested from utilities and integrated into the database quarterly.

The EM&V team will follow several key database development and management processes. The critical pieces of the data management process include (1) data requests and transfer processes, ensuring data security; (2) front- and back-end data management; and (3) preliminary data validation.

2.2.1 Data requests and security

The Tetra Tech team will submit data requests to utilities quarterly. The first formal data request was sent April 1 to obtain data for the full PY2012 and PY2013 Quarter 1. Subsequent requests will focus on obtaining the full program year’s data, including the most recent quarter. Per the communication protocols outlined and agreed upon by the EUMMOT

2


12. Xcel Energy…

group,6 all data requests are to be directed to each utility for authorization of data release to the EM&V team where data is hosted by implementation contractors.

Prior to the first formal data request, the EM&V team coordinated with Oncor and select implementation contractors (CLEAResult and Frontier) to obtain dummy data. This request allowed the EM&V team to review the type and level of information available and structure of each entity’s database by program. The EM&V database will be designed to extract the information from their tracking system format.

Care needs to be taken in the transfer and storage of customer data to ensure data integrity and security. The confidentiality of customer data and personally identifiable information (PII) rely on the following solid security plan:

File transfers All data are encrypted when in transit; Tetra Tech uses a secure RMFT File

Transfer Application. This application encrypts files during the transfer process, ensuring data integrity and security.

Storage Data containing PII are encrypted while at rest (files as well as in the database) Data are stored on a server located in a physically secured data center

Access Exposure to PII is limited to designated staff members Non-PII/clean data will be made available to the project team Database user access rights are limited in order to prevent exposure to PII.

2.2.2 Front- and back-end data management

The first task to ensure data integrity is front-end data management—this involves both data collection and organization. Keeping data well-organized begins with how it is requested, collected, and saved. The EM&V team proposes using two key programs that will allow efficient and effective data requests, collection and repository—a SharePoint server and a secure file transfer site.

Tetra Tech is currently maintaining and hosting a secure SharePoint site for broadcasting relevant information and documentation about the project. The site is accessible to all relevant contractors and Commission staff. The site consists of a Wiki-style interface for users to share information in near real-time. This documentation and information interface is editable and linkable by all users and maintained by Tetra Tech staff. It contains any relevant non-secure information to the projects, from how to book travel for fieldwork to standard calculation metrics for evaluation, for example.

Tetra Tech also maintains and hosts a secure file transfer Website (the TtRMFT) for storing and transferring datasets and other project related materials. The site is securely accessible to all relevant utilities, contractors, and Commission staff. The site is used primarily for two purposes—(1) storing and sharing large datasets of relevant program information, such as

6 “Utility Data Request, Summary of Approach” emailed to Lark Lee, Tetra Tech, on March 8, 2013 by Kyle Caffey, Frontier Associates.

3


12. Xcel Energy…

contractor metering data and utility tracking and billing data and (2) sharing final evaluation work with other contractors and the Commission. This site also allows the Cadmus Group and other contractors to oversee and document the data as they come in, providing an extra quality control step to the evaluation process.

The second approach to ensure data integrity is through back-end data management—this involves dynamic data compilation, auditing, maintenance, algorithm development, and reporting. A critical element of our approach entails assessing each program’s database at the earliest opportunity to determine whether the data required for accurate evaluations are being collected by the program implementers. We use SQL Server as our core back-end technology.

2.2.3 Preliminary data validation

It is critical to identify data issues as soon in the program’s evaluation as possible. Data quality issues can reduce the integrity of the evaluation results or be an impediment to conducting specific activities that would rely on this data. We will therefore review the program data for data completeness as well as data quality.

To determine whether the relevant information is being collected, we will review each program’s databases as they are sent to the team. After comparing the information in the database to the information required to evaluate the program, we will offer recommendations regarding additions or changes, as appropriate. Our review will assess the fields in the database, as well as the quality and detail of the data itself. Although a data field has been created for vital information, this information is not always collected or collected in sufficient detail.

Our team will implement EM&V data validation tasks that can be efficiently accomplished through SQL procedures. In general, the EM&V team will review the data for:

Missing but required data fields, including ex-ante savings estimates, fields needed for calculations or engineering review, fields needed to contact participants for additional research, and date fields to verify the timing of participation

Duplicate records

Terminological inconsistencies, such as inconsistent naming of measures, which can result in ambiguities about what measure has been installed

Values that appear to be out of the expected range within fields, such as participation dates, values used as inputs within savings calculations (such as square footage for homes or quantities installed), and ex-ante savings.

A visual representation of the data import, review, and validation process can be found in Appendix A.

2.3 IMPLEMENTING IMPACT EVALUATIONS

The impact evaluations will result in defensible lifetime and annual estimates of gross and net energy and demand impacts. The impact evaluations will be used to calculate realization

4


12. Xcel Energy…

rates. The realization rate is determined by dividing the evaluated savings by the utility claimed savings (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (h)).

For PY2012, the team will primarily perform a series of desk reviews for an initial assessment of the reasonableness of the claimed savings and to identify additional information that may need to be collected or verified for the PY2013. PY2013 activities will include a combination of additional desk reviews, engineering calculations, tracking system analysis, participant surveys, on-site visits, and metering. When determining the appropriate activities to be completed by program and measure type, the EM&V team will consider key factors that include contribution toward savings, level of savings uncertainty, and importance to future portfolios, as agreed upon and documented within the evaluation prioritization process. Specific sampling strategies for PY2013 will be part of the quarterly Detailed Research Plans, discussed below.

In implementing the impact evaluations, we will consider the issues that could introduce potential bias and uncertainty. Biases can be introduced for a number of reasons within evaluation results. It is important to assess that there are no major systematic non-random errors embedded in the data that would bias the evaluation results. The EM&V team will make every effort to identify and address any potential biases occurring due to measurement error resulting from inaccurate meters or errors in recording data; collection error arising from non-representative sampling, refusal by some in the sample to participate in a survey, biased responses or interpretation of responses, poor questionnaire design, and failure to take into account behavioral factors; and modeling error from incorrect specification of relationships between variables, improperly included or excluded information or data, and other modeling deficiencies. Even with applying best research practices to address potential biases, some uncertainty will remain. The Annual Portfolio Report will discuss sources of biases and uncertainty associated with the evaluated savings estimates.

In addition to mitigating the biases, the impact evaluations will increase the confidence of results and reduce uncertainty by employing appropriate sampling approaches and reporting confidence intervals. A confidence interval is a range of values that describes the uncertainty surrounding an estimate. Confidence intervals are one way to represent how “good” an estimate is; the larger a confidence interval for a particular estimate, the more caution is required when using the point estimate.

Demand side management program evaluations routinely employ 90% confidence intervals with +/-10 percent as the industry standard (“90/10”). The “90%” in the confidence interval represents a level of certainty about the estimate. If we were to repeatedly obtain new estimates using exactly the same procedure (by drawing a new sample, conducting new interviews, calculating new estimates and new confidence intervals), the confidence intervals would contain the average of all the estimates 90% of the time.

The EM&V activities will result in a minimum confidence interval of 90 percent +/-10 percent at the utility portfolio level. PY2012 evaluation activities are designed to achieve 90/10 relative precision for gross evaluated savings estimates at the utility portfolio level based on the sampling process used to select a random sample of participants that will receive desk reviews. PY2013 evaluation activities are designed to achieve 90/10 relative precision estimate for gross savings at the utility portfolio level and net savings estimates at the

5


12. Xcel Energy…

statewide program category level based on the potential uncertainty introduced by sampling error.7

Next we overview our impact evaluation approach, followed by a discussion of Detailed Research Plans used for quarterly data collection; details of the EM&V data collection activities and our net-to-gross (NTG) approach .

2.3.1 Overview of impact evaluation approach

The EM&V team will use a combination of approaches to estimate and verify energy savings. Where SOP and MTP programs are similar in terms of the types of customers and sites they serve and the end uses affected by the programs, the evaluation approaches will be similar to ensure the energy savings estimates are comparable for the two program categories.

Below we summarize the specific types of EM&V activities and analysis that the team will use to verify program impacts in PY2012 and/or PY2013 (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (e)). This is followed by a more detailed discussion of the primary data collection activities. Although the level of rigor varies by sector, program type, and measure, the following activities will be conducted by the EM&V team:

Desk reviews. For each utility program, the EM&V Team will review a sample of applications entered into the utilities’ tracking systems for accuracy and completeness. Our review will accomplish two primary tasks. First, it will ensure that the measures installed are consistent with those listed in the tracking system. For each program, the EM&V team will review the program tracking system and its linkage to any deemed savings tools or methods used to estimate savings at the measure and site level. Second, the desk reviews will then verify that the savings estimates in the tracking system are consistent with the savings calculated in the “deemed” calculation tools or tables or M&V methods used to estimate project savings (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (f)). Desk reviews will be completed for a sample of projects in PY2012, and be conducted on a quarterly basis for a sample of projects in PY2013. In addition, for a sample of projects, the EM&V Team will review the assumptions used for the savings assumptions. Our focus on this effort will be to review, if possible, available building simulation models and any work papers that were developed for the savings assumptions. We may refine these building models based on data collected during the site visits. For example, the average home square footage from participants may not be accurately represented in the building simulations, and so we will update those assumptions. In addition, we will review baseline and hours of use assumptions and account for any differences found from the on-site M&V activities.

Desk reviews will also include a review of the utility M&V reports gathered through the supplemental data request for sampled projects (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (j)). The review will assess the sampling methodology, sufficiency of data collected, appropriateness of the method

7 Additional details on the EM&V’s approach to combining portfolio impacts, addressing the need for adjustments such as accounting for overlap with other programs (i.e., attribution) or other factors and weighting procedures for developing final estimates of portfolio savings in situations where programs receive different levels of evaluation (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (k)) are in Appendix G.

6


12. Xcel Energy…

used (e.g., visual verification, spot metering, short-term metering), and any potential flaws in the analysis (e.g., not capturing seasonal or production-driven variations). Based on the results of the desk review, we may conduct limited follow-up activities to verify key parameters. The EM&V team will share with the utilities and PUCT cases where the evaluated savings differ from those claimed within M&V reports. Unless determined from these meetings that the utility M&V results are appropriate, the evaluated results will be reported and reflected within the verification rates.

Utilities may also be using other evaluation results to claim savings. The EM&V team will review all assumptions and resulting savings documented within these evaluation reports and determine evaluated savings. The EM&V team will clearly document the reason for any adjustments made and provide recommendations for integration into the TRM and/or savings calculated and claimed by the utility

Participant surveys. The EM&V team will conduct surveys for a sample of participants quarterly. These surveys will be primarily focused on verifying installation of measures and, for the MTP programs, developing estimates of free ridership and spillover to inform the NTG analysis. Participant surveys will also be used to recruit for on-site verifications.

Market actor surveys. The EM&V team will interview key market actors and service providers to inform NTG and baseline issues. Market actor interviews are particularly critical for Residential and Nonresidential SOP programs that rely on service providers to market and deliver the program to customers but will also be used to triangulate customer self-reports as discussed in Section 2.3.4.

On-site M&V. For a portion of the participants that received the survey, we will also conduct on-site M&V work. These onsite visits have two principal objectives—(1) verify installation and operation of the equipment/systems and (2) verify key assumptions made in calculating claimed savings estimates. Installations will be verified by collecting data on-site related to the number of

measures installed, the location of the systems, equipment nameplate information, and a visual inspection to ensure the systems are working as intended. This is a basic inspection audit that will take approximately one to two hours to complete.

Site measurements, spot metering and short- and even long-term metering will be conducted to develop an independent estimate of savings to compare to the utility’s claimed savings estimates. This is a more comprehensive audit that seeks to verify key input assumptions used to develop ex-ante claimed savings estimates from deemed savings algorithms or M&V plans for custom projects such as baseline energy use, operating hours, efficiency performance and potentially interactive effects.

For example, for a home that received a rebate for ceiling insulation, the on-site data will include square footage of insulated space, depth and type of insulation installed, as well as age of home to substantiate pre-installation conditions.

The evaluated savings will be based on realization rate calculations. These realization rates incorporate installation rates, adjustments of non-qualifying equipment, and adjustments of equipment details determined through the activities outlined above. For example, baseline assumptions or hours of use may be corrected through the evaluation and thus affect the

7


12. Xcel Energy…

realization rates. In order to calculate evaluated savings, we will apply the realization rates determined from the EM&V sample to the population of projects. The NTG ratio, calculated as discussed under Section 2.3.4, will be applied to the ex-post evaluated gross savings estimates to calculate evaluated net savings. For low-income programs, a NTG ratio will not be applied in line with common industry practice.8

2.3.2 Detailed research plans

This EM&V plan describes EM&V activities we will complete by utility for PY2012 and PY2013. The Detailed Research Plans provide a more in-depth discussion of the sampling and specific research activities and supplemental program data needed for specific utility program-level evaluations. These documents will be prepared quarterly throughout the evaluation period for the following program groups: Residential SOP, Nonresidential SOP, Residential MTP, Nonresidential MTP, and LI/HTR.

The Detailed Research Plans will be structured to include, at minimum, the following sections:

Introduction. The Introduction provides a brief overview of the program, the research needs addressed by the activities discussed within the detailed research plan, relevant population(s) and utility programs, and specific researchable issues (if applicable). The Introduction will also document the specific evaluation activity(ies) covered within the detailed research plan.

Sample characterization and sampling strategy. This section will first discuss our population of interest and characterize that population. The details within the characterization will vary by activity, but examples of data that will be summarized include number of participants, number of installations by measure category, number of projects completed by market actor, and total demand and energy savings claimed. This section will also clearly detail the source of the population data and related timeframe (e.g., PY2012, PY2013, Quarter 1).

This section will next outline the sampling strategy (e.g., simple random sampling, stratified sampling, sampling a portion of the population with certainty). The sampling strategy will be followed by a table describing the targeted number of completes from the research activity and level of precision, if applicable. In general, we will strive to sample to meet 90% ±10% margin of error at the utility portfolio level, although the level of precision will likely be tighter due to program-level and measure-level stratification typically implemented.

Supplemental data request. The detailed research plan will also include a supplemental data request for each utility’s review. The most common supplemental data request will be for a sample of project files to support the desk review and/or on-site verification activities. Utilities will be asked to send complete project files for the EM&V sample of program participants. The project files should include any documentation related to the project and energy calculations, such as invoices, application forms, program sponsor spec sheets, the completed energy savings calculators for the project, and other relevant materials. The project files should also include the Quality Assurance/Quality Control (QA/QC) inspection reports if the sampled projects received QA/QC. Based on our understanding of the utilities’ QA/QC processes from utility staff interviews, we expect QA/QC has been completed for the majority of nonresidential projects and a sample of residential projects. The specific sample

8 It is common best practice within the EM&V community to assume that the NTG ratio for low-income programs is 1.0, since these participants are unlikely to install these measures on their own.

8


12. Xcel Energy…

points selected will be included as part of this detailed research plan but will be a separate appendix to be distributed individually to each utility.

Staffing. The staffing section will highlight program leads and key supporting staff.

Next steps. This section will present next steps, contingencies, and any additional data needs.

The utilities’ review of the sample characterization in the Detailed Research Plans is particularly critical. A mischaracterization of the population could indicate there are issues with the population data housed in the EM&V database or misunderstanding of the program data itself.

2.3.3 Participant surveys and market actor interviews

The EM&V team will conduct quarterly surveys of program participants and in-depth interviews of key market actors to support the impact evaluation. In addition to providing key information for the impact evaluation, these surveys will collect information on high-level process findings.

All survey instruments and in-depth interview guides will be shared with the PUCT and utilities for review and approval in advance of data collection. To the extent possible, we will maintain a consistent set of core questions across surveys and in-depth interviews. This will maximize efficiencies and maintain consistency across programs. One base instrument will be developed for all programs by sector, with individual modules added to cover any program-specific metrics. The EM&V team will pretest all survey questionnaires and interview protocols to assess that questions are understood by respondents and yield reliable and valid measures of concepts.

a. Participating customers

Although questionnaire content and length will vary based on the characteristics and complexity of individual programs, key core questions in the survey will include targeted questions to help understand installation, persistence, and NTG results as well as gather critical customer information:

Confirmation of receipt and installation of program-supported measures

Persistence of installations

Key assumptions and parameter values (e.g., hours of operation)

The influence of the program on purchase decisions (i.e., net-to-gross)

Willingness to participate in an on-site visit

Demographics/firmographics/other customer characteristics.

The surveys will also include targeted questions to offer the PUCT and utilities intelligence on program performance, barriers to participation, and areas for program improvement or redesign. These include:

Source of program awareness

9


12. Xcel Energy…

Satisfaction with program elements (e.g., measures received, technical assistance, interactions with program staff, timing of rebates)

Reasons for program dissatisfaction

Suggestions for program improvement.

To ensure high-quality data collection, all participant surveys will be conducted through Tetra Tech’s in-house computer-assisted telephone survey center, which has been conducting surveys for energy efficiency and load management programs for the past 20 years.

Our survey research center focuses on high-quality data, and significant effort is spent to maximize response rates and ensure that professional survey research protocols are followed. Tetra Tech’s experienced survey center managers work with a core group of staff trained to conduct residential and commercial surveys. Before conducting interviews on a specific evaluation project, all supervisors and interviewers are required to attend a training session to ensure quality and consistency in the data collection. This training covers the survey objectives and procedures, and walks interviewers through the survey instrument question by question. In addition to this initial training, we schedule regular debriefings with interviewers to discuss issues that have arisen and approaches that they can take to increase cooperation. We monitor at least 10 percent of all telephone surveys, and the EM&V team receives reports each evening on the project’s progress.

Prior to data collection with participating customers, Tetra Tech will mail all sampled customers a letter that explains the survey and requests their cooperation. This advance notification will also provide a toll-free number that customers can call to complete the survey at their convenience as well as a telephone number to contact an identified utility/energy efficiency service provider (EESP) staff person with questions about the study. We will also provide a document containing frequently asked questions and responses as well as a data collection timeline that can be used by PUCT staff and utility/sponsor staff to address any questions they may receive from customers and trade allies.

b. Market actor interviews

The Tetra Tech team will conduct a combination of qualitative and quantitative interviews with participating market actors for all programs to collect data on program awareness, factors affecting participation, program attribution and information regarding standard practice and program impacts on their sales and recommendation practices. Although the relevant market actors will vary by program, we expect them to include retailers, contractors, energy service companies (ESCOs) auditors, design professionals, home builders, and multifamily building owners.

At a minimum, the interviews will discuss:

Business background

Respondent background

Source of program awareness and length of participation

Barriers to participation, including assessment of incentive levels

Program processes

10


12. Xcel Energy…

Standard stocking, sales, and/or recommendation practices

Program influence on stocking, sales, and/or recommendation practices

Suggestions for program improvements.

To enhance the quality and consistency of coverage, we will prepare standard interview modules for the target respondent groups (e.g., contractors, retailers, builders) to collect the same information across programs. We will then add program-specific modules as needed. Program technical leads will provide input into program-specific modules to address issues specific to their program.

Quantitative market actor surveys (with market actors named by customers as being influential in the decision) will be conducted through Tetra Tech’s survey research center. All qualitative, in-depth interviews with market actors will be conducted under the direction of program leads by analysts who are experienced with questioning and probing with respondents and, in analysis, identifying main themes and ideas that are mentioned less frequently but substantively important to the study objectives.

2.3.4 Net savings estimation

Net savings are those savings that are attributable to the programs, inclusive of free-ridership and spillover (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (g)). A NTG ratio will be applied to evaluated gross savings estimates to determine evaluated net savings. Measurement of NTG is important, as it supports a more accurate measurement of the program and portfolio cost-effectiveness and provides insight for program design refinement such as revising a program’s approach for measures with high free-ridership.

NTG Ratio = 1 – (Free-ridership Rate) + (Spillover)

Net Savings = Gross Savings * NTG Ratio

Free-ridership refers to actions taken by participants through a program that would have occurred in the absence of the program. A free rider refers to a program participant who would have done some amount of the program-rebated energy efficient improvement if the program had not been offered. A program’s free ridership rate is the percentage of program savings attributed to free riders.

Pure free riders (100 percent) would have installed the exact same efficiency and quantity of the measure at that same time in the absence of the program.

Partial free riders (1 to 99 percent) are those customers who would have installed some or all the equipment, but of a lesser efficiency or would not have installed it at that time.

Non free riders (0 percent) are those customers who would not have installed any equipment on their own within the time period of the evaluation.

Spillover refers to additional energy efficient equipment installed by a customer or trade ally due to program influences, but without any financial or technical assistance from the program.

11


12. Xcel Energy…

Participant like-spillover refers to situations where a customer installed equipment through a program and then installed additional efficient equipment of the same type due to program influences.

Participant unlike-spillover refers to situations where a customer installs program-qualifying equipment unlike the equipment installed through the program due to program influences.

Nonparticipant spillover refers to energy efficient measures adopted by program nonparticipants because of the program's influence. The program’s influence can extend to nonparticipants via participating trade allies. For example, the program could influence product availability or practices, product acceptance, and/or customer expectations, any of which may induce nonparticipants to install energy efficiency measures.

We will determine NTG ratios through an enhanced self-report approach (SRA) through surveys with customer decision makers and/or interviews with key market actors. Determining the most appropriate research methods for estimating NTG ratios depends on several program factors, including how the program is delivered, the types of assistance and offerings provided by the program, who the key decision makers are, and end-user awareness of the program. The NTG estimation approach will be tailored for each program with these considerations in mind.

The SRA approach is used in situations where the survey respondents (customers or market actors) are aware of program influences and able to report on program impacts via self-report methods. When employing the SRA approach, we will leverage established methodologies that we have successfully employed for clients such as NV Energy; Xcel Energy; MidAmerican Energy; the consortium of utilities in Massachusetts, Connecticut, and Rhode Island; and the California Public Utilities Commission.

The SRA involves asking one or more key decision makers a series of closed- and open-ended questions about their motivations for installing the program-eligible equipment, about what they would have done in the absence of the program incentive and other services, as well as questions that attempt to rule out rival explanations for the installation. The surveys/interviews will include highly structured questions to assess the program’s influence on the timing, efficiency level, and quantity of equipment installed through the program. To improve the reliability of the NTG determination, the decision maker surveys will include questions that serve as consistency checks for previous responses.

The SRA surveys/interviews will also include questions to investigate both like- and unlike-spillover. The surveys will ask what type of energy efficient equipment was installed since participating in the program, whether they received a rebate for the equipment, and how influential the program was in their decision to install that equipment at locations. When asking about unlike equipment, the surveys/interviews will include questions to assess whether the equipment was high efficiency and would qualify under the program.

For all programs, primary research will be supplemented with benchmarking research. Tetra Tech maintains a recently-updated database of NTG estimates from jurisdictions across the country for similar measures and programs. Using this database, we will compare the Texas NTG ratios with other national studies and similar programs. Note that although this is a useful exercise for determining if the estimated NTG ratio is “in the ballpark,” NTG ratios can

12


12. Xcel Energy…

vary significantly by jurisdiction based on numerous factors, such as program design, length of time the program has been in the market, study methodology, and analytic approach. This information will be documented with the benchmarking results.

Appendix B contains a table that summarizes what type of primary and secondary research activities will be used to estimate NTG ratios for each program type. For some programs—pilot programs, low-income and HTR, and commercial load management—NTG estimation will rely primarily on benchmarking research, supplemented with qualitative feedback from participants and market actors. For programs where NTG ratios will be quantitatively estimated through primary research, the table lists the main method used to estimate a NTG ratio. It also lists what other research, if any, will be used to triangulate and lend support to the final estimate. Next we discuss in more detail the NTG approaches for MTPs and SOPs where we are conducting primary research. For both types of programs, detailed algorithms will be included in the final report to provide transparency on how the NTG estimates were determined.

a. Market transformation programs (MTPs)

Most MTPs are delivered directly to end-users, where the customer is aware of the assistance provided by the utility/sponsor, and the end-user is the primary decision maker to participate in the program. For these programs, we will use an enhanced SRA to estimate NTG. Where applicable, feedback from market actors will be used to supplement customer self-reports in the final NTG estimation. Often, key market actors play an influential role in the decision-making process by recommending equipment or providing technical assistance. Therefore, we will supplement the customer data and speak with market actors identified by customers as being most influential in the decision-making process. This influential market actor survey instrument will mirror the participant battery of questions to the extent possible to capture the relevant program impact data. Qualitative in-depth interviews with market actors and benchmarking results for similar programs will also be used as a triangulation point for the calculated NTG ratio.

While we will use the enhanced SRA for MTPs, there are a couple of exceptions. Due to their focus on midstream and upstream market actors, we will rely primarily on market actor surveys to estimate NTG ratios for the ENERGY STAR® New Homes and A/C programs. The NTG research approach for these programs will be similar to standard offer programs, described below.

b. Standard offer programs (SOPs)

The SOPs are generally driven through midstream and upstream market actors who are service providers to the end-use customer. For midstream and upstream programs where end-users are not as reliably able to report on program impacts, since they may not be aware of program influences, we will use established methodologies centered on research with upstream market actors targeted by the program to calculate NTG factors. Key market actors may be participating sponsors, vendors, contractors, retailers, etc.

In-depth interviews with a representative sample of market actors will provide documentation of their current equipment specification activities and their records or recollections of activities prior to program participation. These surveys are oftentimes targeted for midstream programs paired with participant SRA, as discussed in the previous section. However, it can also be

13


12. Xcel Energy…

employed for more upstream programs where the program theory includes changes in practices, specifications, or operations as a result of program services to those midstream and upstream actors. Therefore, the EM&V team will complete market actor surveys for all midstream and upstream SOP programs.

Where applicable, feedback from participant surveys will be used to supplement or triangulate reports from midstream and upstream market actors. Benchmarking results for similar programs will also be used as a triangulation point for the calculated NTG ratio.

2.3.5 On-site M&V

On-site M&V will check the installation and equipment nameplate information to support the verification of claimed savings calculations and include spot metering. Additional on-site metering will be completed when an enhanced level of rigor is warranted to validate key data inputs and assumptions. We expect to conduct metering for complex projects for which there is the greatest uncertainty in claimed savings, primarily nonresidential applications and high-impact measures that represent a significant proportion of overall portfolio savings.

Each on-site M&V visit will include physical inspection of measures and a customer interview to gather information about the project for verification purposes. This on-site customer interview will expand upon the information obtained through the participant telephone survey and desk reviews. Depending on the equipment type, location, the parameters being measured, operating characteristics, and potential interaction between measures, the EM&V team will determine if spot measurement or short/long-term data logging is appropriate. Spot metering will be used to gather data related to the efficiency of the equipment installed and overall energy usage from the efficiency measures on common circuits. Short-term metering will be used to gather data on the operating conditions in the building (e.g., indoor and outdoor ambient temperatures, equipment efficiency, hours of operation).

Standardized M&V data collection sheets following the International Performance Measurement and Verification Protocol (IPMVP) will be used by the EM&V team to maintain consistency of information obtained between like measures. Data including photographic records will be collected and archived to ensure integrity for future review. Individual on-site M&V reports will be developed for each location.

The timing of site visits is also important for seasonal metering needs. We will conduct site inspections for projects with high summer peak demand coincidence factors in the summer peak demand periods (June–September) and projects with high winter peak demand coincidence factors in the winter peak demand periods (December–February). To meet the reporting deadlines, we will also conduct site inspections during the shoulder season, but we will use the shoulder season for projects with low peak demand coincidence factors.

2.4 CONDUCTING COST-EFFECTIVENESS TESTING

The EM&V team will conduct cost-effectiveness testing using the program administrator cost test (PACT, also known as the Utility Cost Test) using actual results except for low-income programs as discussed below. Cost-effectiveness tests will be run using a uniform model for all utilities. The EM&V team will collect required inputs for the model from several sources, including program tracking data, deemed savings, and the PUCT and utilities. Table 2-2 below lists the required inputs to the cost-effectiveness model and the anticipated sources of

14


12. Xcel Energy…

information (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (i)).

Table 2-2. Cost-effectiveness model inputs and sources

Model Input Measurement Level Source

Reported Energy/Demand Savings Measure Type EM&V database

Summer/Winter Peak Coincidence Factors Measure Type Deemed savings

Effective Useful Life Measure Type Deemed savings

Incentive Payments Program EEPRs

Administrative and R&D Costs Program/Portfolio EEPRs

EM&V Costs Program/Portfolio EM&V team budgets

Performance Bonus Portfolio EEPRs

Avoided Costs Statewide PUCT (Utilities)

Weighted Average Cost of Capital Utility Utilities

Line Loss Factor (non-ERCOT utilities only) Utility Utilities

Verification and Net-to-Gross Ratios Program Evaluation results

The EM&V team will conduct cost-effectiveness tests separately using reported gross savings, verified gross savings, and verified net savings. The model will produce results at the portfolio, sector9, program category10, and program levels.

All benefits and costs will be expressed in program year dollars. Benefits resulting from energy savings occurring in future years will be net to program year dollars using the utility’s weighted average cost of capital (WACC) as the discount rate.

When tests are conducted at a more disaggregated level than data is available, that data will be allocated according to §25.181 (h)(6). For example, the performance bonus is calculated for the overall portfolio and will be allocated to individual programs proportionate to the programs’ costs associated with meeting demand and energy goals. These program costs will include program administrative and incentive costs. Anticipated portfolio-level costs include the performance bonus, EM&V, administrative, and R&D costs.

Low-income programs will be evaluated using the Savings-to-Investment Ratio (SIR). This model only includes net incentive payments under program costs. Low-income programs are included in the Hard-to-Reach sector and in the SOP category. The SIR methodology is only used when specifically testing the low-income programs.

Portfolio-level cost-effectiveness analysis , will be based on the PACT. The EM&V team will show portfolio-level results both including and excluding low-income customers.

The calculations that will be used for the PACT cost-effectiveness methodology are in Appendix C.

9 Sectors are currently defined as Nonresidential, Residential, Hard-to-Reach, and Cross-sector.10 Program categories include Market Transformation and Standard Offer.

15


12. Xcel Energy…

2.5 ASSESSING PROGRAM PROCESSES

Savings and cost-effectiveness estimates alone do not completely explain a program or portfolio’s effectiveness. Other factors, including internal and external utility operations, program maturity, service provider and implementation contractor activities, and markets can influence the effectiveness of a program. Identifying program process improvements is a best practice in EM&V and is also critical to maximize the value EM&V provides (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (o)).

Due to the emphasis placed on a broad reach of impact evaluation activities within a limited EM&V budget, it is important to prioritize process evaluation so that resources are spent on the areas of highest importance. In addition, prioritized process issues will be investigated cost-effectively by integrating them in impact evaluation data collection activities. For example, on-site M&V will provide information on estimates of savings as well as process information, such as identifying systematic causes of projects not realizing their full energy savings potential. As another example, participant surveys will gather impact-related information, such as in-service rates and NTG related information, and data about participants’ experiences with the program.

Below are priority process evaluation issues to be investigated statewide in PY2012 and PY2013 looking across all utility portfolios. Process issues specific to utility portfolios and programs are discussed in the utility EM&V Plans sections.

Program tracking systems and project documentation. The EM&V team will assess the completeness and accuracy of the program tracking systems and project documentation to support third party due-diligence reviews of claimed savings.

Utility QA/QC processes. The EM&V team will document the Texas utilities’ QA/QC processes, compare the Texas QA/QC processes to other utilities’ practices around the country, and identify areas the QA/QC processes are working well and areas for improvement.

The mix of SOPs and MTPs in a utility portfolio. SOPs and MTPs use different program strategies to achieve savings. The EM&V team will look across the research in the different utility territories to identify the appropriate use and balance of these different program designs.

Measures that are good candidates to be deemed savings. Deemed measures result in more streamlined program delivery than custom measures. The EM&V team will review all commonly incentivized measures that are not currently deemed to determine if the savings for these measures can be accurately estimated as deemed savings. The team will identify measures that they believe can be reasonably deemed and recommend that the utilities consider filing petitions for these measures.

Best practices in program design and delivery. The EM&V team will look across the evaluation research of the ten utilities’ portfolios to identify best practices in Texas. To the extent it is relevant, the EM&V team will also draw in comparisons with national best practices in demand side management.

Recommendations to maximize net savings. The evaluation’s NTG research and analysis will be used to identify program strategies that have high net savings as well

16


12. Xcel Energy…

as program designs that are less effective due to high free-ridership and/or low spillover.

In addition, the following process issues were also identified for the PY 2014 research:

Administrative costs. The EM&V team will look across all utilities’ administrative costs for PY 2012–2014 to characterize the utilities’ performance against the administrative cost cap and drivers and trends of this performance.

New programs and technologies. Baselines continue to increase due to codes and performance standards. The EM&V team would like to look across all measures offered by the utilities and those included in programs nationally to identify new programs and technologies that may be most promising for Texas. This would also include looking at opportunities to capitalize on the smart meter infrastructure in Texas and the role of self-delivered, behavioral, and code and standard programs in the utilities’ portfolios.

Retail electric providers (REPs). While REPs can participate in all energy efficiency programs as service providers, some utilities also have pilots targeted to specifically engage REPs. The EM&V team will do concentrated research with REPs to characterize their awareness, interest, and experience with programs and barriers and drivers of participation.

Low-income/hard-to-reach programs. The required spending on low-income programs has recently increased. The EM&V team will look more in depth at these programs to characterize them state-wide.

As noted throughout this document, the EM&V plan will also leverage the impact evaluation activities and incorporate minimal key process-related questions within data collection instruments. Types of program-level questions that will be assessed are satisfaction with the program, interaction with utility and/or implementation staff, and key demographic and firmographic information.

2.6 REPORTING AND DELIVERABLES

There are two EM&V report deliverables per program year—(1) Interim Impact Evaluation Reports and (2) Annual Portfolio Results—as well as a number of status reporting, ad-hoc and data collection and sampling deliverables (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (l)).

The Interim Impact Evaluation Reports will be separate for each utility and present detailed results for their portfolio. For example, they will include detailed survey and M&V results for the specified utility. The Interim Impact Evaluation Report findings will be discussed with the PUCT and each utility prior to drafting the Annual Portfolio Report. This will allow the EM&V team to discuss the impact results with the PUCT and utilities, receive their input, and conduct supplemental analysis if needed prior to the Annual Portfolio Report.

There will be differences in the PY2012 and PY2013 Impact Evaluation Reports due to the differences in the evaluation approach. The PY2012 evaluation is retrospective—the evaluation research is conducted after the program year is completed and claimed savings are reported. In contrast, the PY2013 evaluation is a real-time evaluation—the evaluation research is conducted during the evaluated program year. Therefore, the PY2012 Interim

17


12. Xcel Energy…

Impact Evaluation Reports can include cost-effectiveness test results and realization rates based on complete program year research. In contrast, the PY2013 Interim Impact Evaluation Reports will be based on preliminary realization rates from the EM&V of the first three quarters of the program year.11 In addition, program year actual cost expenditures will not be available yet and therefore cost-effectiveness results will not be included in the interim reports.

The Annual Portfolio Report is a comprehensive report across all utility portfolios. It will include an overarching section presenting statewide process findings and recommendations, sections that identify key findings and recommendations statewide at the program category level (standard offer, market transformation, load management, low-income/hard-to-reach, and pilots). Utility portfolio-specific sections will have evaluated gross and net savings, cost-effectiveness results, and utility-specific key findings and recommendations.

The following quantitative metrics will be used as the basis for recommendations in the reports (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (m)): gross savings realization rates, NTG ratios, program cost-effectiveness, and participant and market actor satisfaction ratings. A working report outline for the Annual Portfolio Report is in Appendix D.

Additional deliverables that will be provided to the PUCT include:

Biweekly progress reports that summarize the status of current evaluation activities, key issues identified and their resolution, problems requiring resolution and proposed solutions, tracking of the schedule of deliverables, and any action items requiring PUCT or utility input before the EM&V team can proceed with specific tasks.

Guidance memorandums

Data collection tools, including on-site data collection forms, participant and market actor surveys, and utility interview guides

Any ad hoc interim reports as requested by the PUCT or utilities or deemed of necessary by the EM&V team

Detailed Research Plans detailing sampling strategies for quarterly data collection activities (discuss in detail above under the Impact Evaluation section)

On-site reports documenting the claimed savings, observations while on-site, on-site methods employed, and any adjustments resulting from the on-site visit

Survey and other data collected as part of the evaluation process

EM&V database.

With the exception of the data collected, all deliverables will be provided to the PUCT in Microsoft Word format, with final evaluation reports delivered also within Adobe Acrobat pdf format. All data will be provided to the PUCT in a format compatible with the PUCT’s systems

11 For the 2013 Annual Portfolio Report, some additional data collection for program year quarter 4 will need to take place following the impact evaluation reports in order for the evaluation effort to represent projects from the complete program year; however, we do not expect results to change significantly since the last quarter of the program year should not differ in any systematic way from the first three quarters of the program year.

18


12. Xcel Energy…

(e.g., Microsoft Excel, SPSS, Microsoft Access). (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (l)).

The remainder of this section focuses on the approach for reporting the interim and annual results.

2.6.1 Approach

Accuracy and transparency are a priority in the reporting of results. All reports will clearly document drivers of differences and consistencies between evaluated and utility-claimed gross savings; the reliability of evaluated savings values, precision levels, and coefficients of variation; threats to validity and approaches used to increase the reliability of the findings; and the feasibility and trade-offs inherent in program recommendations.

The reports will present evaluated savings estimates along with the uncertainty levels associated with sampling and known measurement errors. Reports will document the program population, targeted samples, percent of sample reached, coefficient of variation for key parameter estimates, and the overall confidence and precision in the utility and program savings estimates. The reports will identify key areas of remaining uncertainty and recommend ways to reduce them in the future.

Table 2-3 illustrates the general format for reporting program impacts. Separate tables will be provided for kWh and kW impacts. Cost-effectiveness results will also be shown independent of the evaluated and net savings estimates. Note that this table is for illustrative purposes only; while all impact reports will document the verified and net savings, the level for which this information will be provided (e.g., utility, program category) will differ by report section.

Table 2-3. Example Impacts Table Format

Utility Program Category

Claimed Savings

Evaluated Savings

Verification Rate

Net Savings

NTG Ratio

Level of Precision

The EM&V team will also provide to the PUCT an electronic database of results12 with clear documentation upon request so our work can be reviewed and replicated, if desired.

2.6.2 Process

The EM&V Database is at the core of reporting results. It will house the claimed savings, evaluated savings, and net savings. The database allows for structured queries to provide results by utilities, program categories and types, measure types, and/or sectors. QA/QC will be conducted along the way to ensure that results being entered into and extracted from the database are accurate. The EM&V team’s quality assurance plan for the reported evaluated savings are in Appendix E (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (l)).

A review of claimed savings begins the impact evaluation process. Raw tracking data from utility programs is imported into the database and reorganized for further analysis. The EM&V

12 Customer or contractor identifying information will be removed to protect confidentiality.

19


12. Xcel Energy…

Team will provide a summary report back to the utilities that presents claimed savings for their review and agreement.

Results for evaluated savings will also be housed in the EM&V Database. These results will be developed from the analyses by the EM&V team and led by each program evaluation lead, with realization rates calculated at the measure category and/or detailed measure level within program categories. Applying the realization rate at this level allows weighted average realization rates to be reported at an aggregated level, such as at statewide program category and utility portfolio levels.

The NTG ratios will be developed following the methodologies outlined in Section 2.4.3 and applied by the program evaluation lead in the EM&V Database. The net savings are calculated by multiplying the claimed savings by the realization rate and NTG factor. Methodologies and reference sources for arriving at the net savings will be included as appendices to the final report as part of the evaluation’s documentation.

Process evaluation results will be reported at the individual utility program level, allowing for utility portfolio reporting and statewide program category reporting. These results will also inform the reporting for statewide process evaluation issues.

The review of the reported impact and process findings will occur in two steps. Using analysis reported out of the EM&V database, and process evaluation results gathered through the evaluation period, program evaluation leads will draft their report sections within the interim and annual reports. The complete draft reports will be reviewed by the EM&V Management Team and technical reviewer, revised by the program evaluation leads as needed, and then distributed to the PUCT and utilities and posted on the EM&V SharePoint site.

The EM&V team encourages feedback and comments on EM&V reports. The EM&V team will review feedback and document how it was taken into consideration in finalizing deliverables. While the interim impact reports will be distributed and reviewed separately for each utility, the EM&V team will seek input from a larger group of stakeholders on the Annual Portfolio Reports. These will be presented and discussed at Energy Efficiency Implementation Project (EEIP) meetings between draft and final versions.

The following flow chart describes the general evaluation process flow with key components and information flows.

20


12. Xcel Energy…

Figure 2-1 Process Evaluation Flow Chart

Utilities

EM&V Team Activities

EM&V Management Team Review

EM&V Team Drafts Annual

Report

Draft Annual Report Distribution

PUCT Utilities

Comments to Evaluation Team

Revise and Document

Response to Comments

Final Report

EM&V Management

TeamPUCT

Evaluation Plan

QA/QC throughout

21


12. Xcel Energy…

2.7 EM&V TIMELINE

Figure 2-2 below summarizes the EM&V timeline ((Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (b)). In addition, the EM&V team maintains an EM&V SharePoint site to facilitate communication with all relevant stakeholders throughout the evaluation process as well as house EM&V deliverables and documents. Detailed timelines for data requests, data collection activities and deliverables are on the EM&V SharePoint under EM&V Communications and are regularly updated.

The first phase of the EM&V scope covers PY2012 and PY2013 and goes through the end of calendar year 2014 with the second version of the TRM. The EM&V effort rolled out at the beginning of March 2013.13 As discussed earlier in this section, one of the first steps in the evaluation was project initiation meetings with the PUCT and utilities, followed by in-depth interviews with program staff. Quarterly program data requests are made to the utilities and their implementation contractors to support ongoing EM&V activities.

Interim impact evaluation reports are scheduled to be delivered to utilities a month before the draft PY2012 Annual Portfolio Report and two months prior to the PY2013 Annual Portfolio Report. This allows sufficient time to discuss interim results individually with utilities prior to the Annual Portfolio Reports. The PY2012 Annual Portfolio Report will be finalized by the end of October and the PY2013 Annual Portfolio Report will be finalized by the end of May. The timeline includes four weeks between draft and final deliverables to allow two-weeks for utility review of deliverables and two-weeks for the EM&V team to revise deliverables based on feedback they receive.

13 The EM&V contract was executed with the PUCT mid-February 2013 and preparation activities for EM&V roll-out took place in February.

22


2. Evaluation Approaches and Statewide Activities…

Figure 2-2. EM&V Timeline

03/13 05/13 07/13 09/13 11/13 01/14 03/14 05/14 07/14 09/14 11/14

Project Initiation Meetings

EM&V Data Requests

EM&V Sharepoint

Create EM&V Database

Program Staff Interviews

Deemed Savings Database Review

Evaluation Prioritization Memo

Biweekly Status Calls and Reports

Tracking Data Requests

Cost Effective Testing Tool

2012/2013 Portfolio EM&V/Research Plans

TRM Approach Document

Desk Reviews/Surveys/On-Sites

Utility/Stakeholder Meetings

Impact Evaluation Reports

Annual Portfolio Evaluation Reports

Technical Reference Manuals

Public Utility Commission of Texas EM&V Timeline: March 2013-December 2014

Series1 Series2 Series3 Series4 Series5 Series6 Series7 Series8 Series9Activity Deliverable Meeting

23


3. AEP TEXAS CENTRAL COMPANY

This section addresses the energy efficiency and load management portfolio for AEP Texas Central Company. The overall portfolio is summarized below, followed by details for each program in the portfolio.

3.1 PORTFOLIO OVERVIEW

Table 3-4 shows the rate of participation and claimed energy and demand savings for AEP TCC’s programs for PY2012.

Table 3-4. 2012 Participation and Claimed Demand and Energy Savings

Program Category Program Name Program Type

2012 Participatin

g Customers

2012 Deman

d Savings (kW)

Percent of total portfoli

o kW

2012 Energy

Savings (kWh)

Percent of total portfolio kWh

Com MTP Commercial Solutions MTP

Commercial Solutions 54 889 2% 3,545,154 7%

Com MTP SCORE/CitySmart MTP

CitySmart / SCORE / Government

110 1,930 5% 8,279,031 15%

Com SOP

AEP Texas CARE$ Energy Efficiency for Not-for-Profit Agencies SOP

CARE$ for Not-for-profit Agencies

10 32 0% 124,634 0%

Com SOP Commercial SOP Commercial SOP 115 2,842 8% 11,248,24

2 21%

LI/HTR SOP Hard-to-Reach SOP

Hard-to-reach SOP 1978 1,637 5% 5,212,744 10%

LI/HTR SOP

Targeted Low-Income Energy Efficiency Program

Low Income / HTR Weatherization Programs

370 398 1% 1,260,744 2%

Load Management

Load Management SOP

Commercial Load Management SOP

23 9,760 27% 27,000 0%

Load Management

Load Management SOP—Expanded


56 9,706 27% 82,167 0%

1


12. Xcel Energy…


2012 Participatin

g Customers

2012 Deman

d Savings (kW)


o kW

2012 Energy

Savings (kWh)

Percent of total portfolio kWh

Pilot Program

A/C Distributor Pilot MTP

A/C Programs (Distributor and CoolSaver AC Tune-up (Res and Nonres)

64 38 0% 147,466 0%

Pilot Program

CoolSaver A/C Tune-Up Pilot MTP (Residential)

A/C Programs (Distributor and CoolSaver AC Tune-up (Residential)

1323 421 1% 1,088,943 2%

Pilot Program

CoolSaver A/C Tune-Up Pilot MTP (Nonresidential)

A/C Programs (Distributor and CoolSaver AC Tune-up (Nonresidential)

56 233 1% 16,328 1%

Pilot Program

SMART Source Solar PV Pilot MTP (Nonresidential)

P/V Solar Pilot MTP / SMART SOURCE PV Pilot (Nonresidential)

13 109 0% 210,240 0%

Pilot Program

SMART Source Solar PV Pilot MTP (Residential)

P/V Solar Pilot MTP / SMART SOURCE PV Pilot (Residential)

17 91 0% 174,456 0%

Res MTP ENERGY STAR New Homes MTP

ENERGY STAR New Homes

439 317 1% 1,121,881 2%

Res SOP Residential SOP Residential SOP 8978 7,299 20% 21,390,02

5 39%

Table 3-5 shows the projected energy and demand savings for the AEP TCC’s programs for PY2013.

2


12. Xcel Energy…

Table 3-5. 2013 Projected Demand and Energy Savings


2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP Commercial Solutions MTP Commercial Solutions 806 2% 3,887,682 6%

Com MTP Open MTP Small Business DI 530 1% 1,987,000 3%

Com MTP SCORE/CitySmart MTPCitySmart / SCORE / Government

1,591 4% 5,749,624 9%

Com SOP Commercial SOP Commercial SOP 5,448 15% 21,563,45

2 35%

LI/HTR SOP Hard-to-Reach SOP Hard-to-reach SOP 1,324 4% 4,216,566 7%

LI/HTR SOP Targeted Low-Income Energy Efficiency Program


398 1% 1,261,041 2%

Load Management

Irrigation Load Management MTP


4,000 11% 256,000 0%

Load Management Load Management SOP


14,516 40% 38,148 0%

Pilot Program A/C Distributor Pilot MTP (Nonresidential)


283 1% 1,022,204 2%

Pilot Program A/C Distributor Pilot MTP (Residential)


248 1% 893,014 1%

Market Transformation Program

CoolSaver A/C Tune-Up MTP (Residential)


608 2% 1,955,200 3%

3


12. Xcel Energy…


2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh


CoolSaver A/C Tune-Up MTP (Nonresidential)


824 2% 1,552,500 3%


SMART Source Solar PV MTP (Nonresidential)


110 0% 211,200 0%


SMART Source Solar PV MTP (Residential)


110 0% 211,000 0%

Res MTP High-Performance New Homes MTP


300 1% 550,000 1%

Res SOP Residential SOP Residential SOP 5,365 15% 15,721,07

3 26%

Next, we present two summary tables for each program in the portfolio. Each table provides a high level overview of the applicable programs. The overview is based on program documentation review and discussions with utilities, PUCT, and implementation contractors. This is followed by the EM&V Plan for the program, which includes the evaluation priority, key researchable questions, and EM&V activities. In addition to program-specific researchable questions listed in the EM&V Plan, the following researchable issues will be investigated portfolio-wide:

What are drivers of differences, if any, between claimed and evaluated savings?

Are the program provisions for quality assurance and control adequate?

Are the program participants satisfied with the program processes and services?

How are end-users and market actors hearing about the programs?

How influential is the program in the decision to install the efficient measure?

4


12. Xcel Energy…

3.2 COMMERCIAL MARKET TRANSFORMATION

3.2.1 Commercial Solutions Market Transformation ProgramTable 3-6. Commercial Solutions Market Transformation Program Summary

Topic Summary

Program Description

The Commercial Solutions MTP targets commercial customers (other than governmental and educational entities) that do not have the in-house expertise to: 1) identify, evaluate, and undertake energy efficiency improvements; 2) properly evaluate energy efficiency proposals from vendors; and/or 3) understand how to leverage their energy savings to finance projects. Assistance from the program includes communications support, administrative program management, and technical assistance to identify/assess/implement energy efficiency measures. Financial incentives are provided for eligible energy efficiency measures that result in verifiable demand and energy savings.

Target Markets Market Segments: Commercial Facilities (other than Government and Education)

Eligibility Criteria: Commercial facilities within TCC’s service territory Applications: Retrofit , new construction, or major renovation projects

Marketing Strategies and Program Sponsors

Marketing Strategies: TCC plans to market the availability of this program in the following manner:

o Contracts with a third-party program implementer to conduct outreach and planning activities;

o Targets a number of customer participants during the program year;

o Conducts workshops as necessary to explain elements of the program, such as responsibilities of the participants, project requirements, incentive information, and the application and reporting process;

o Participates in regional outreach activities as may be necessary;o Participates in appropriate industry-related meetings to generate

awareness and interest. Program Sponsors: N/A

Implementation and Delivery

Implementers: CLEAResult is the third-party implementer

Measures/Products, Services, Offerings

Measure offerings: HVAC, lighting, motors, window film, roofing or others which may require M&V planning and metering

Technical Assistance: includes communications support, administrative program management in addition to identification and evaluation of energy efficiency measures

Rebates/Incentives: provided to end-use customer Program Direct Install: N/A

Quality Assurance/Quality Control (QA/QC) Processes

Pre- and post-on-site inspections for 100% of projects, when detailed equipment invoices not provided

Pre- and post-inspection is conducted by third-party implementer In addition some verification is conducted by the utility

5


12. Xcel Energy…

Table 3-7 documents the key researchable issues to be addressed in the evaluation along with the impact methodologies and primary data collection activities.

Table 3-7. Commercial Solutions Market Transformation Program EM&V Plan

Description 2012 2013

Evaluation Priority

The Commercial Solutions Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

Medium

Key Researchable Issues

To what degree is the program encouraging adoption of energy efficient operational techniques and technologies that would otherwise not have taken place?

Is the current mixture of rebated measures still appropriate, or are there some measures that could be included or removed? Are incentive values set optimally?

What changes to the program design and delivery may improve program performance? Are there major differences in how this program is delivered and performing as compared to similar programs at other utilities?

Have the changes in equipment baselines affected the program’s ability to meet goals? Are there viable strategies the program can adopt in order to adapt to the changing codes and standards climate to meet and exceed set goals given the new baselines?

Is sufficient data being captured to effectively allow for appropriate verification? Are there significant differences in how data is captured and calculation methodologies used as compared to similar programs within the state? Are there significant differences in how data is captured and calculation methodologies as compared to industry standards?

Program Evaluation Approach

Program tracking system review: Review the tracking system data for completeness and accuracy. 1 1

Desk reviews: Review energy calculations, customer invoices and QA/QC M&V reports to determine project key parameters and derive energy savings.

5 10

On-site M&V: Conduct on-site M&V with a sample of the population to verify measure installation and operation. A portion of these on-site visits will include metering to verify key parameters as determined in the desk reviews.

- 3

Participant surveys: Survey a sample of the population to verify the receipt and installation of measures and gather additional key project information.

- 10

Market actor surveys: Survey trade allies/contractors active in the program to understand program operation, barriers to participation, needed program improvements, results in adoption of energy efficient practices and installation of high efficiency equipment among commercial facilities.

3

6


12. Xcel Energy…

3.2.2 SCORE/CitySmart Market Transformation ProgramTable 3-8. Texas SCORE/CitySmart Market Transformation Program Summary

Topic Summary

Program Description

The SCORE/CitySmart MTP helps educational facilities (public and private schools K-12 and higher education) and local government institutions in lowering their energy use by educating and assisting in integrating energy efficiency into their short- and long-term planning, budgeting, and operational practices. This is completed through assistance in areas such as energy master planning workshops, energy performance benchmarking and identifying/assessing/implementing energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to energy efficiency measures that reduce peak electricity demand.

Target Markets Market Segments: Education and Government Facilities Eligibility Criteria: Education and government facilities within TCC’s service

territory Applications: Retrofit or new construction projects


Marketing Strategies: TCC market the availability of this program in the following manner:









Technical Assistance: includes communications support, financing assistance, performance benchmarking and energy master planning workshops in addition to identification of energy efficiency measures



Pre- and post-on-site inspections for 100% of projects , when detailed equipment invoices not provided



7


12. Xcel Energy…

Table 3-9. Texas SCORE/CitySmart Market Transformation Program EM&V Plan


Evaluation Priority

The Texas SCORE/CitySmart Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

High








Program tracking system review: Review the tracking system data for completeness and accuracy. - 1


8 5


- 3


- 8

Market actor surveys: Survey trade allies/contractors active in the program to understand program operation, barriers to participation, needed program improvements, results in adoption of energy efficient practices and installation of high efficiency equipment among education and government facilities.

2

8


3.2.3 Open Market Transformation ProgramTable 3-10. Open Market Transformation Program Summary

Topic Summary

Program Description

The Open MTP targets traditionally underserved small commercial customers who may not employ knowledgeable personnel with a focus on energy reduction, who are limited in the ability to implement energy efficiency measures, and/or who typically do not actively seek the help of professional Energy Efficiency Service Providers (EESP). Financial incentives are provided directly to the contractor, thereby reducing a portion of the project cost for the customer. Small commercial customers with peak demands not exceeding 100 kW in the previous 12 consecutive billing months may qualify to participate in the program. Additionally, customers whose peak demand is less than or equal to 10 kW may qualify for incentives which would offset up to 100% of the cost of their project(s).

Target Markets Market Segments: Small Commercial Facilities Eligibility Criteria: Small Commercial facilities within TCC’s service territory

and with peak demands <=100kW. Applications: Retrofit or new construction projects


Marketing Strategies: TCC plans to market the availability of this program in the following manner:


o Identifies and recruits contractors who provide services to customers to develop a network of participating contractors who will deliver the program directly to customers;

o Maintains an internet website to provide information to potential participants;

o Develops a recruitment packet with outreach information and enrollment materials that participating contractors can use when marketing the program to customers;

o Conducts training as necessary to explain elements of the program, such as responsibilities of the participants, project requirements, incentive information and the application and reporting process;


awareness and interest. Program Sponsors: Contractor/EESP




Measure offerings: Measure offerings: lighting only currently, some refrigeration measures to be added mid-summer 2013

Technical Assistance: energy assessment provided by contractor Rebates/Incentives: provided to contractor Program Direct Install: DI approach

1


12. Xcel Energy…

Topic Summary


Pre- and post-on-site inspections for 100% of initial 5 projects of every enrolled contractor, a randomly selected 20% of project pre & post for additional projects



Table 3-11. Open Market Transformation Program EM&V Plan


Evaluation Priority

The Open Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. This is a new program beginning in 2013 for AEP TCC, therefore no primary data collection will begin until 2014.

Medium


As a new program, are program goals established appropriately, and will they be met?

How does this program compare to other well established ones within the state? Are there major differences or similarities?


Are program incentives set appropriately and similar to other programs within the state and to industry standards?




- 5

On-site M&V: New pilot program in 2013, therefore no on-site M&V to be completed until 2014. - -

Participant surveys: New pilot program in 2013, therefore no participant surveys to be completed until 2014. - -

Market actor surveys: New pilot program in 2013, therefore no market actor surveys to be completed until 2014. -

2


12. Xcel Energy…

3.3 COMMERCIAL STANDARD OFFER

3.3.1 AEP Texas CARE$ Energy Efficiency for Not-for-Profit Agencies Standard Offer Program

Table 3-12. Texas Care$ Energy Efficiency for Not-for-Profit Agencies Standard Offer Program Summary

Topic Summary

Program Description

Texas Care$ Program is a commercial standard offer program that provides funds for energy efficiency improvements at eligible Not-for-Profit facilities.

Target Markets Market Segments: Not for Profits Eligibility Criteria: Located in Texas service territory. Measures must be

installed in administrative offices. Applications: Retrofit applications


Annual notice of the program rollout date and incentive budget is sent to a wide range of Not-for-Profit agencies.

Marketing includes direct mail campaigns, mass e-mail notifications to enroll and keep potential applicants interested and informed; internet web site with detailed project eligibility, end-use measures, incentives, procedures, forms, and tools; and presentation of program information at agency functions and meetings as available.


Proposals must be submitted on-line and include information about the agency, planned energy efficiency improvements and specific installation costs.

Proposals are “reviewed and evaluated on the amount of verified demand and energy savings that a project will achieve.”


Not available – website links not active (as of April 30, 2013).



Because this is a discontinued program, we do not include a specific EM&V Plan as the evaluation activity will be limited to program tracking data and desk reviews as shown on the summary EM&V table.

3


12. Xcel Energy…

3.3.2 Commercial Standard Offer ProgramTable 3-13. Commercial Standard Offer Program Summary

Topic Summary

Program Description

The Commercial Standard Offer Program has two components—Large and Small Commercial. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU.

Target Markets Market Segments: large and small commercial/industrial businesses Eligibility Criteria: achieve peak demand reductions of at least 10 kW, and

maximum demand of more than 100kW Applications: New or retrofit applications


Marketing Strategies: examples may include website, retailer partners, bill inserts, radio ads, billboards, home shows, etc.

Program Sponsors include:o National or local energy service companieso Local contractorso National or local companies that provide energy-related services

or products (such as lighting or HVAC equipment)o Retail electricity providerso Individual distribution customers within the eligible service

territories who install measures in their own non-residential facilities


Implementers: Utility


Measure offerings: HVAC, lighting, refrigeration Technical Assistance: at discretion of the program sponsor, not part of

program design Rebates/Incentives: provided to program sponsor who passes on at their

discretion to end-use customer kW(Demand Savings) $175.00 kWh(Energy Savings) $0.06 Program Direct Install: N/A


Pre- and post-on-site inspections for a census of projects Conducted by utility or third-party implementer or combination

4



Table 3-14. Commercial Standard Offer Program EM&V Plan


Evaluation Priority

High priority was given to the Commercial SOPs evaluation because they are a large share of overall portfolio kW or kWh savings and budgets for most of the utilities, and their prominence in the portfolios is generally expected to continue. The savings calculations for standard measures (e.g., lighting, HVAC) rely on numerous deemed assumptions and user-input data; a significant onsite data collection effort will be undertaken to check the veracity of those assumptions and verify user inputs. Onsite data collection will also be used to check calculations and verify user inputs for a sample of custom projects.

High


What are the gross and net impacts of the Commercial SOPs at the utility level? What are the gross and net impacts at the measure level? Are sponsor provided savings inputs and deemed savings parameters providing

accurate savings estimates? Are utility verification regimes sufficient and reliable?


Program Tracking System Review: Review tracking data to a sample of project projects for each utility. Ensure all project activity is included and check for consistency with reported savings in utility annual reports.

1 1

Desk Reviews: For a sample of projects, review program sponsor savings calculations, along with other available project documentation, to independently estimate energy savings and develop project level realization rates.

20 20

On-Site M&V: For a sample of projects, in addition to desk review, primary data will be collected on site to verify installation and operation of measures, collect data on measures or baseline equipment, and conduct metering of savings parameters for which significant uncertainty in the savings calculations are identified as part of the desk reviews (e.g., equipment hours of use).

- 10

Participant Surveys: Survey sample of the population of program participants to: 1) verify measure installation and operation (gross savings); 2) obtain self-report data to estimate free ridership and participant spillover (net savings); and 3) assess participant satisfaction and identify opportunities for program improvement or enhancement (process evaluation).

- 20

Market Actor Surveys: Survey program sponsors to 1) obtain complementary self-report data to be used in validating or estimating free ridership and spillover; 2) assess participant satisfaction and identify opportunities for program improvement or enhancement (process evaluation).

4

1


12. Xcel Energy…

3.4 LOW-INCOME/HARD-TO-REACH STANDARD OFFER

3.4.1 Hard-to-Reach Standard Offer ProgramTable 3-15. Hard-to-Reach Standard Offer Program Summary

Topic Summary

Program Description

The Hard-to-Reach Standard Offer Program pays project sponsors for certain measures to be installed in primarily retrofit applications, specifically for customers with total annual household incomes at or below 200% of the federal poverty level. The utility has a limited group of participating project sponsors determined through a selection process based on an application process including customer feedback. Along with retrofit opportunities, the program encourages energy-saving education.

Target Markets Market Segments: Hard-to-reach residential customers Eligibility Criteria: Residential customers at or below 200% of the federal

poverty level Applications: Retrofit applications


o Utilizes mass e-mail notifications to enroll and keep potential project sponsors interested and informed

o Maintains web site with detailed project eligibility, end-use measures, incentives, procedures and application forms

o Participates in appropriate industry-related meetings to generate awareness and interest

o Participates in state-wide outreach activities as availableo Conducts workshops to explain elements such as

responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process

o Project sponsors develop their own marketing materials Project Sponsors represent a range of energy efficiency service providers.

Implementation and Delivery Implementers: AEP Texas Central Co.


Measure offerings: Insulation, infiltration, HVAC, water heating, lighting, ENERGY STAR appliances, windows, renewable energy installations

Technical Assistance: At discretion of the program sponsor, not part of program design

Rebates/Incentives: Provided to program sponsor who passes on at their discretion to end-use customer. Higher incentives are available for customers in underserved counties, and for under-installed measures

Program Direct Install: N/A


10% post-inspection per report, per project sponsor


2


12. Xcel Energy…

Table 3-16. Hard-to-Reach Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 10% and 7% of energy and demand for AEP TCC's portfolio.

Medium


How are program data handled? Are all data being tracked accurately and effectively? How does the program manage and store supplemental data? Is there room for improvement to make the process of data entry and storage more streamlined and effective?

Which measures have been installed and what type of equipment did they replace?

Are program goals realistic given the program's past performance? What additional marketing, outreach, or program design changes will be needed to meet planned levels of appliances recycled?

Are goals established appropriately, and will they be met? To what degree is the program encouraging adoption of energy efficient

technologies that would otherwise not have taken place? Are program incentives set appropriately and similar to industry standards?


Program tracking system review: Review EnerTrek data for accuracy and confirm estimated savings concur with deemed savings database

1 1

Desk reviews: Review deemed measure savings database savings assumptions and approach and confirm savings correspond to assumptions of measure (e.g., savings are location based and appropriate climate zone is used)

10 10

On-site M&V: Conduct on-site M&V with a sample of the population to verify installation and efficiency conditions. A portion of these on-site visits will include metering to verify key parameters as determined in the desk reviews.

- 5

Participant surveys: Survey sample of population to verify installation and to recruit for site visits. - 10

Market actor surveys: Survey program sponsors to understand impact of program to encourage measure adoption

2

3


12. Xcel Energy…

3.4.2 Targeted Low-Income Energy Efficiency ProgramTable 3-17. Targeted Low-Income Energy Efficiency Program Summary

Topic Summary

Program Description

The Targeted Low-Income Energy Efficiency Program provides weatherization and energy-efficiency measures to residential customers that meets DOE's Weatherization Assistance Program income eligibility guidelines and cost-effectiveness criteria (savings-to-investment ratio [SIR]). The utility contracts with implementers to conduct outreach, participant targeting, and delivery (including home audit and installations).

Target Markets Market Segments: Low-income residential customers Eligibility Criteria: Receives electric power service through the utility's

distribution system; meets DOE income-eligibility guidelines (i.e., 200% FPL); has electric air-conditioning

Applications: Retrofit applications


Marketing Strategies: Frontier, the third-party implementer, conducts outreach to weatherization service providers in the TCC service territory.

Program Sponsors: Weatherization service providers

Implementation and Delivery Implementers: Frontier


Measure offerings: Weatherization and energy education Technical Assistance: At discretion of the program sponsor, not part of

program design Rebates/Incentives: Provided to program sponsor who passes on at their

discretion to end-use customer Program Direct Install: N/A


Third-party non-profit agencies inspect 100%, and Texas Central Co. verifies >5% of those submitted

Conducted by AEP Texas Central Co. and third-party non-profit agencies


4


12. Xcel Energy…

Table 3-18. Low-Income Energy Efficiency Weatherization Program EM&V Plan


Evaluation Priority

Statewide, the Low-Income/HTR Weatherization Programs comprise 1% of the energy and 0% of the demand savings for all 2012 program, and 2% and 7% of energy and demand for AEP TCC's portfolio; however, SB 1434 requires T&D utilities to spend 10% of their energy-efficiency budget on targeted low-income weatherization programs.

Medium





Are goals established appropriately, and will they be met? To what degree is the program encouraging adoption of energy

efficient technologies that would otherwise not have taken place? Are program incentives set appropriately and similar to industry

standards?



1 1


10 10


- 5



2

5


12. Xcel Energy…

3.5 LOAD MANAGEMENT

3.5.1 Load Management Standard Offer Program and Load Management Standard Offer Program—ExpandedTable 3-19. Commercial Load Management Standard Offer Program Summary

Topic Summary

Program Description

The Commercial Load Management Standard Offer Program and the Commercial Load Management Standard Offer—Expanded were developed to pay incentives to energy efficiency service providers for load interruptions of electric consumption on short notice during peak demand periods. Sponsoring participants undergo an application process and then enter into an Agreement with AEP Texas Central Company. Under the Standard Agreement, the Project Sponsor agrees to deliver demand savings to AEP Texas from an AEP Texas distribution customer, using load that is subject to load management curtailment activities (Interruptible Load) at that customer's site.

Program Year(s) PY2012 and PY2013

Target Markets Market Segments: Large commercial/industrial businesses Eligibility Criteria:

o Demand ≥500kWo Must have Interval Data Recorder metero Must be located on AEP Texas Central Company

Distribution system Applications: Existing


Marketing Strategies: website, retailer partners, etc. Program Sponsors: national or local energy efficiency service providers

(EESPs), retail electric providers (REPs), or individual customers that identify interruptible load in their own facilities.


Implementers: THIRD-PARTY IMPLEMENTER or INDIVIDUAL CUSTOMERS


Measure offerings: N/A Technical Assistance: at discretion of the program sponsor, not part of

program design Rebates/Incentives: AEP will pay a participating customer (or the project

sponsor, if different) up to $35 per kW of verified curtailed load each year of participation.



AEP Texas will verify actual demand savings from interruptions.


6


12. Xcel Energy…

Table 3-20. Commercial Load Management Standard Offer Program EM&V Plan


Evaluation Priority

Low priority was given to the Load Management program evaluation because savings are calculated using actual interval load data and comparing to the average of loads on similar days. Even though the demand savings are high, the energy savings are low. Load management programs tend to be relatively inexpensive.

Low


Provide approximately three key researchable issues per program. Cross-cutting ones are designated above.


Program tracking system review: Review data for accuracy.Metered Data: Program rules require the installation of a meter to measure the whole premise interval loads. Collection of these data will allow for validation of reported performance.

1 1

Desk reviews: None. - -

On-site M&V: None. - -

Participant surveys: Gather process information about program participation. - 2

Market actor surveys: None. -

Table 3-21. Commercial Load Management Standard Offer Program—Expanded EM&V Plan


Evaluation Priority


Low


Provide approximately three key researchable issues per program. Cross-cutting ones are designated above.


Program tracking system review: Review data for accuracy.Metered Data: Program rules require the installation of a meter to measure the whole premise interval loads. Collection of these data, will allow for validation of reported performance.

1 1





7


12. Xcel Energy…

3.5.2 Irrigation Load Management Market Transformation ProgramTable 3-22. Irrigation Load Management Market Transformation Program Summary

Topic Summary

Program Description

The Irrigation Load Management Market Transformation Program will be implemented in 2013. No program design information is currently available.

Program Year(s) PY2013

Target Markets Market Segments: Agriculture Eligibility Criteria: TBD Applications: TBD


Marketing: TBD Program Sponsors: TBD


Implementers: TBD


Measure offerings: N/A Technical Assistance: TBD Rebates/Incentives: TBD Program Direct Install: N/A


TBD


Table 3-23. Irrigation Load Management Market Transformation Program EM&V Plan


Evaluation Priority TBD N/A TBD


What are the net impacts at the customer level? Are sponsor provided savings inputs and parameters accurate? Are utility verification regimes sufficient and reliable?


Program tracking system review: Review data for accuracy. 1 1





8


12. Xcel Energy…

3.6 PILOT

3.6.1 A/C Distributor Pilot Market Transformation Program (Nonresidential)Table 3-24. A/C Distributor Small Commercial Pilot Market Transformation Program Summary

Topic Summary

Program Description

TCC is implementing a limited-scale Small Commercial Air Conditioning Distributor Pilot in 2013. The goal of this Pilot is to promote the sale and installation of higher efficiency small commercial HVAC equipment for increased energy efficiency. To achieve this goal, the Pilot pays incentives and provides other types of support directly to participating HVAC distributors. HVAC contractors and/or end users are not eligible to receive incentives directly from TCC under this Pilot.

Program Year(s) This program was new for PY2012 and is running in PY2013

Target Markets Market Segments: Small commercial customers Eligibility Criteria: High-efficiency A/C equipment of up to 20 tons in cooling

capacity. All systems must be AHRI-rated, as evidenced by the appropriate AHRI rating sheet, to be submitted by the distributor. The installing HVAC contractor must run an approved load calculation and retain it on file for three years. The contractor must also provide a valid meter number or ESI ID number as evidence that the structure is within TCC’s service territory.

Applications: New or retrofit applications


Marketing Strategies: AEP TCC and Frontier provide complete program information and application materials to the established A/C equipment distributors selected for the pilot phase of the program. Informational material that explains the value of high-efficiency A/C equipment is provided either individually or at program outreach meetings. This material identifies the importance of proper unit sizing, improved duct efficiency, proper refrigerant charge, and proper air flow over the coil.

Program Sponsors: HVAC distributors


Implementers: Frontier is the implementer and the data source

9


12. Xcel Energy…

Topic Summary


Measure offerings: The following types of small commercial air conditioning and heat pump systems qualify in either new construction or replacement applications:

Less than 65,000 BTUH: minimum 14 SEER/12 EER (plus 8.2 HSPF for heat pumps)

65,000 to less than 240,000 BTUH: minimum 11.5 EER Technical Assistance: at discretion of the program sponsor, not part of

program design Rebates/Incentives: AEP TCC’s incentive levels are based on the climate zone in which the

qualifying system is installed. AEP TCC’s service area is primarily Climate Zones 3 (South Region) and 4 (Valley Region, which includes Corpus Christi and Laredo). TCC also serves two counties within Climate Zone 2 (Edwards and Real), which will be paid at the same incentive levels as for Climate Zone 3.

Incentive amounts for small commercial air conditioning and heat pump systems up to 65,000 BTUH are based on nominal tons and SEER/EER. Incentive amounts for small commercial heat pump systems also include an additional amount based on nominal tons and HSPF. Incentive amounts vary according to whether the system is a replacement or new construction application.

AEP TCC will provide participating distributors with an online calculator to determine incentive amounts for small commercial systems that are between 65,001 and 240,000 BTUH.

Distributors who are selected to participate will be approved for a maximum incentive amount, which will be held in reserve and then paid as qualifying systems are submitted and approved. The distributor must submit systems regularly throughout the year in order to meet the Program’s Performance Milestone dates.



Post-inspections 10% of all the sites submitted per report per project sponsor Conducted by AEP TCC


10


12. Xcel Energy…

Table 3-25. A/C Distributor Small Commercial Pilot Market Transformation Program EM&V Plan


Evaluation Priority

Represents less of the portfolio overall savings, with the majority of savings from deemed measures Medium


How can the program adapt to the changing codes and standards climate? Are there viable strategies the program can adopt in order to meet and exceed set goals given the new baselines? Have the changes in equipment baselines affected the program's ability to meet goals?


What performance issues have end use customers encountered? Will they install energy efficient equipment in the future?

Do program sponsors have sufficient information to promote the program? What additional education, training, or tools would be helpful in selling program measures to customers?




Program tracking system review: Will review the program tracking system for data for accuracy. 1 1

Desk reviews: Will review the program calculator(s) to deriveenergy savings, customer invoices, and QA/QC M&V reports. 2 2

On-site M&V: Conduct on-site M&V with a sample of the population, a portion of these on-site visits will include metering to verify key parameters as determined in the desk reviews.

- 2

Participant surveys: Survey sample of participants to gather information on measure persistence, program attribution and program satisfaction.

- 2

Market actor surveys: Survey EESPs to gather key information on researchable issues enumerated above. 2

11


12. Xcel Energy…

3.6.2 A/C Distributor Pilot Market Transformation Program (Residential)Table 3-26. A/C Distributor Residential Pilot Market Transformation Program Summary

Topic Summary

Program Description

The A/CDistributor RES MTP targets a select number of air conditioning (A/C) equipment distributors in cities served by TCC. The objective of the program is to increase the market penetration of high-efficiency A/C equipment for residential and commercial customers served by TCC. Incentives are paid to the distributor for the installation of high-efficiency A/C equipment of up to 20 tons in cooling capacity.


Target Markets Market Segments: Residential Eligibility Criteria: high-efficiency A/C equipment of up to 5 tons in cooling

capacity. All systems must be AHRI-matched, as evidenced by the appropriate AHRI rating sheet, to be submitted by the distributor. The installing HVAC contractor must run an approved load calculation and retain it on file for three years. The contractor must also provide a valid meter number or ESI ID number as evidence that the home is within AEP TCC’s service territory.



Marketing Strategies: TCC and ICF provide complete program information and application materials to the established A/C equipment distributors selected for the pilot phase of the program. Informational material that explains the value of high-efficiency A/C equipment is provided either individually or at program outreach meetings. This material identifies the importance of proper unit sizing, improved duct efficiency, proper refrigerant charge, and proper air flow over the coil.



Implementers: ICF is the third-party implementer; the data source is Frontier

12


12. Xcel Energy…

Topic Summary


Measure offerings: The following types of residential equipment qualify for incentives when installed in existing homes within the AEP TCC service territory.

A/C systems: ENERGY STAR® qualified, minimum 14.5 SEER/12 EER, 1.5 to 5 tons

Heat pump systems: ENERGY STAR qualified, minimum 14.5 SEER/12 EER/8.2 HSPF, 1.5 to 5 tons

Technical Assistance: at discretion of the program sponsor, not part of program design

Rebates/Incentives: Distributors who are selected to participate will be approved for a maximum

incentive amount, which will be held in reserve and then paid as qualifying systems are submitted and approved. The distributor must submit systems regularly throughout the year to meet the Program’s Performance Milestone dates.

AEP TCC’s incentive levels are based on the climate zone in which the qualifying system is installed. AEP TCC’s service area is primarily Climate Zones 3 (South Region) and 4 (Valley Region, which includes Corpus Christi and Laredo). AEP TCC also serves two counties within Climate Zone 2 (Edwards and Real), which will be paid at the same incentive levels as for Climate Zone 3. Residential replacement incentive amounts for heat pump units also vary according to equipment size and SEER rating.



Post-inspections 10% of all the sites submitted per report per project sponsor Conducted by TCC


13


12. Xcel Energy…

Table 3-27. A/C Distributor Residential Pilot Market Transformation Program EM&V Plan


Evaluation Priority

Represents less of the portfolio overall savings, with the majority of savings from deemed measures. Medium












- 2

Survey sample of participants to gather information on measure persistence, program attribution and program satisfaction. - 2


14


12. Xcel Energy…

3.6.3 CoolSaver A/C Tune-Up Market Transformation Program (Residential)Table 3-28. CoolSaver© A/C Tune-Up Market Transformation Program Summary

Topic Summary

Program Description

The CoolSaver© MTP is designed to overcome market barriers that prevent residential and customers from receiving high performance A/C system tune-ups. The program works through local A/C distributor networks to offer key program components, including: Training and certifying A/C technicians on the tune-up and air flow

correction services and protocols; and Paying incentives to A/C contactors for the successful implementation of

A/C tune-up and air flow correction services.Participating customers are eligible to receive up to $75 in the form of instant discounts for use toward A/C and heat pump efficiency services performed as a result of the program’s tune-up analysis. Contractors that wish to participate enter into a contractor partnering agreement that specifies the program requirements. Contractors are trained on the A/C tune-up process and provided incentives and discounts on the cost of field equipment designed to diagnose and quantify energy savings opportunities. Energy savings are captured through the correction of A/C system inefficiencies identified during the tune-up activities.

Program Year(s) AEP TCC began implementing the CoolSaver© MTP in 2010 as a pilot program; the Pilot status remained for PY2012, but is removed for PY2013

Target Markets Market Segments: Residential customers, HVAC contractors Eligibility Criteria: equipment eligible for tune-ups include high-efficiency

A/C equipment of up to 25 tons in cooling capacity; customer must accept recommendations from a tune-up analysis



Marketing Strategies: AEP TCC markets the CoolSaver© MTP in the following manner:

o Contracts with CLEAResult to conduct outreach and planning activities;

o Targets residential A/C contractors that service customers served by AEP TCC;

o Conducts training workshops with contractor staff on the specific tune-up and airflow correction services promoted by the program, as well as the measurement and verification process to document savings;

o Conducts workshops as necessary to explain elements of the program, such as responsibilities of the contractors, project requirements, incentive information, and the application and reporting process; and

o Participates in appropriate industry-related meetings to generate awareness and interest.

Program Sponsors: HVAC contractors


Implementers: CLEAResult is the third-party implementer and the data source

Measures/Products, Measure offerings: Heat pumps, central air conditioners, duct/air sealing,

15


12. Xcel Energy…

Topic Summary

Services, Offerings custom/others pending approval, A/C Tune-Up Technical Assistance: Customer must accept recommendations from a

tune-up analysis Rebates/Incentives: $75 provided to end-use customer in the form of

instant discounts at time of service; up to $150 provided to contractor; discounts on tool purchases



CLEAResult provides all QA/QC During technician training, CLEAResult ride-alongs 10% for contractors and technicians Post on-site inspections conducted by implementer


16


12. Xcel Energy…

Table 3-29. CoolSaver© A/C Tune-Up Market Transformation Program EM&V Plan


Evaluation Priority





What performance issues have end use customers encountered? Will they install energy efficient equipment in the future? (I think the question should be will they purchase similar rigorous tune-ups in the future. There is no new equipment being installed save for possibly more refrigerant or filters, etc)







On-site M&V: Conduct on-site M&V with a sample of the population to verify measure installation and key parameters as determined in the desk reviews.

- 2

Participant surveys: Survey sample of participants to gather information on measure persistence, program attribution and program satisfaction

- 2


17


3.6.4 CoolSaver A/C Tune-Up Market Transformation Program (Nonresidential)Table 3-30. CoolSaver© A/C Tune-Up Market Transformation Program Summary

Topic Summary

Program Description

The CoolSaver© MTP is designed to overcome market barriers that prevent commercial customers from receiving high performance A/C system tune-ups. The program works through local A/C distributor networks to offer key program components, including: Training and certifying A/C technicians on the tune-up and air flow

correction services and protocols; and Paying incentives to A/C contactors for the successful implementation of

A/C tune-up and air flow correction services.Participating customers are eligible to receive up to $75 in the form of instant discounts for use toward A/C and heat pump efficiency services performed as a result of the program’s tune-up analysis. Contractors that wish to participate enter into a contractor partnering agreement that specifies the program requirements. Contractors are trained on the A/C tune-up process and provided incentives and discounts on the cost of field equipment designed to diagnose and quantify energy savings opportunities. Energy savings are captured through the correction of A/C system inefficiencies identified during the tune-up activities.

Program Year(s) AEP TCC began implementing the CoolSaver© MTP in 2010 as a pilot program; the Pilot status remained for PY2012, but is removed for PY2013

Target Markets Market Segments: Commercial customers, HVAC contractors Eligibility Criteria: equipment eligible for tune-ups include high-efficiency

A/C equipment of up to 25 tons in cooling capacity; customer must accept recommendations from a tune-up analysis



Marketing Strategies: AEP TCC markets the CoolSaver© MTP in the following manner:

o Contracts with CLEAResult to conduct outreach and planning activities;

o Targets commercial A/C contractors that service customers served by AEP TCC;

o Conducts training workshops with contractor staff on the specific tune-up and airflow correction services promoted by the program, as well as the measurement and verification process to document savings;

o Conducts workshops as necessary to explain elements of the program, such as responsibilities of the contractors, project requirements, incentive information, and the application and reporting process; and





18


12. Xcel Energy…

Topic Summary


Measure offerings: Heat pumps, central air conditioners, duct/air sealing, custom/others pending approval, A/C Tune-Up

Technical Assistance: Customer must accept recommendations from a tune-up analysis

Rebates/Incentives: $75 provided to end-use customer in the form of instant discounts at time of service; up to $150 provided to contractor; discounts on tool purchases



During technician training, CLEAResult ride-alongs 10% for contractors and technicians Post on-site inspections conducted by implementer


19


12. Xcel Energy…



Evaluation Priority





What performance issues have end use customers encountered? Will they install energy efficient equipment in the future? (I think the question should be will they purchase similar rigorous tune-ups in the future. There is no new equipment being installed save for possibly more refrigerant or filters, etc)








- 2


- 2


20


12. Xcel Energy…

3.6.5 SMART Source Solar PV Market Transformation Program (Residential and Nonresidential)Table 3-32. SMART Source Solar PV Market Transformation Program Summary

Topic Summary

Program Description

The SMART Source Solar PV Program (hereafter, “Program”) offers financial incentives for the installation of eligible distributed solar energy generating equipment on the premises of customers served by AEP Texas Central Company (AEP TCC), AEP Texas North Company (AEP TNC), and Southwestern Electric Power Company (SWEPCO). These programs are available to Utility Customers, including residential Customers, businesses, and schools. The utility has a limited group of Service Providers determined through a selection process based on meeting minimum eligibility criteria, complying with all program rules and procedures, and submitting documentation describing their projects.

Target Markets Market Segments: residential and non-residential Eligibility Criteria: residential systems rebated up to 10 kW DC STC,

nonresidential rebated up to 25 kW DC STC



Marketing Strategies: Contracts with a third-party implementer to conduct outreach and planning activities; maintains website, clear documentation, conducts workshops, and facilitates media opportunities.

Program Sponsors include:o National or local energy service companies (ESCOs)o National or local companies that provide energy-related services

(e.g., contracting) or productso Retail Electric Providers (REPs)


Implementers: Third-party implementer (Frontier Associates, LLC.)


Measure offerings: solar photovoltaic (PV) Technical Assistance: The Program Manager intends to provide and

support technical training and technical assistance opportunities to Service Providers, local code officials, and potential Customers.

Rebates/Incentives: provided to Service Providers who may designate the customer, themselves, or a manufacturer or supplier to receive the incentive payment.

Residential: $1.50/watt Non-Residential: $1.25/watt Program Direct Install: N/A


Pre- inspections via desk reviews for a census of projects Post-installation on-site inspections of approximately 40% of projects

installed. Conducted by program manager Service Providers must supply a revenue-grade electrical meter to measure

the energy produced by the solar electric system.

21


12. Xcel Energy…


Table 3-33. SMART Source Solar PV Market Transformation Program EM&V Plan


Evaluation Priority

Medium priority was given to the solar program evaluation because deemed savings dominate the savings across utilities, solar programs tend to be more expensive than others, and solar programs may play a bigger role in utility portfolios in the future. The savings calculations use simulated or deemed savings for PV systems. Desk reviews will also be performed to check calculations and verify user inputs for a sample of projects. Where available, metered data will be used to true-up simulated data.

Medium


What are the gross and net impacts of the solar programs at the utility level? What are the gross and net impacts at the measure level? Are sponsor provided savings inputs and parameters providing accurate savings

estimates? Are utility verification regimes sufficient and reliable?


Program Tracking System Review. Review tracking data for a sample of projects for each utility. Ensure all project activity is included and check for consistency with reported savings in utility annual reports.Metered Data: Program rules require the installation of a meter to measure the output of the PV system. Collection of these data, even if only in monthly intervals, will allow for a critical true-up of simulated and expected system performance to adjust for exogenous factors not captured in the simulations and expected performance.

1 1


5 6

On-site M&V: For a sample of projects, in addition to desk review, primary data will be collected on-site to verify installation and operation of measures, collect data on measures or baseline equipment, and conduct metering of savings parameters for which significant uncertainty in the savings calculations are identified as part of the desk reviews (e.g., system size, tilt, azimuth, and shading).

- 3

Participant surveys: Survey sample of the population of program participants to: 1) verify measure installation and operation (gross savings); 2) obtain self-report data to estimate free ridership and participant spillover (net savings); and 3) assess participant satisfaction and identify opportunities for program improvement or enhancement (process evaluation).

- 6

Market actor surveys: Survey program sponsors to 1) obtain complementary self-report data to be used in validating or estimating free ridership and spillover; and 2) assess participant satisfaction and identify opportunities for program improvement or enhancement (process evaluation).

1

22


12. Xcel Energy…

3.7 RESIDENTIAL MARKET TRANSFORMATION

3.7.1 High-Performance New Homes Market Transformation Program14

Table 3-34. High-Performance New Homes Market Transformation Program Summary

14 Energy Star in PY2012.

23


12. Xcel Energy…

Topic Summary

Program Description

The New Homes MTP targets several market participants, primarily homebuilders and consumers. The program’s goal is to create conditions in which consumers demand ENERGY STAR-certified homes, and homebuilders supply them. Incentives are paid to homebuilders who construct homes in the AEP TCC service territory to strict energy-efficient building guidelines and that are at least 15% above the local building code. The program offers a bonus incentive for homes that are ENERGY STAR-certified. Each home results in verifiable demand and energy savings.

Program Year(s) In PY2012, this program was named ENERGY STAR® New Homes MTP; in PY2013, it is called High-Performance New Homes MTP

Target Markets Market Segments: Residential customers Eligibility Criteria: Depending upon the physical location of the home,

homes will be paid based upon kW and kWh that is calculated for each home.

Applications: New home construction applications


Marketing Strategies: AEP TCC markets the New Homes MTP in the following manner:

o Contracts with a third-party implementer to conduct outreach and planning activities;

o E-mail and phone notification of informational meetings to homebuilders, home energy raters, HVAC contractors, real estate agents, homebuilder sales agents, mortgage lenders and other allies;

o Maintains internet web site with detailed project eligibility, incentives, procedures and application forms;

o Direct outreach to consumers at home and garden shows and through a multi-city advertising campaign;

o Participates in appropriate industry-related meetings to generate awareness and interest;

o Conducts training workshops as necessary to explain elements such as responsibilities of and benefits to each party or ally, project requirements, incentive information, and the application and reporting process;

o Supports homebuilder sales efforts by providing sales training, marketing materials, and inclusion in print advertisements and the program’s web site; and

o Supports the homebuilding process by providing technical training, home plan analysis, and answers to questions as needed.

Program Sponsors: In addition to homebuilder and consumer outreach, the New Homes MTP targets key allies in the homebuilding production and sales cycle: home energy raters, homebuilder sales agents, real estate agents, HVAC contractors, mortgage lenders, product manufacturers, homebuilder associations, and media outlets.


Implementers: ICF is the third-party implementer; Frontier is the data source

24


12. Xcel Energy…

Topic Summary


Measure offerings: This is a whole-home program. Features included are high efficiency windows, HVAC equipment, tight duct work, lighting upgrades and advanced framing.

Technical Assistance: Builders must work with raters Rebates/Incentives: homes will be paid based upon kW and kWh that is

calculated for each home Program Direct Install: N/A


5% of both the builder and rater; various stages of new construction Conducted by ICF

Table 3-35 and Error: Reference source not found document the key researchable issues to be addressed in the evaluation along with the impact methodologies and primary data collection activities. These are shown separately for PY2012 and PY2013 given the change in the program in those two years.

Table 3-35. ENERGY STAR New Homes Market Transformation Program EM&V Plan


Evaluation Priority



How can the program adapt to the changing codes and standards climate? Are there viable strategies the program can adopt in order to meet and exceed set goals given the new baselines? Have changes in residential baselines affected the program's ability to meet goals?


What is the overall penetration for the program in terms of percentage of new homes?

What types of customers, homes, and builders are participating in the program? How important is the ENERGY STAR label to homebuyers, trade allies, and

realtors? Which track is leading to greater energy savings/more efficient homes? How

does builder and customer satisfaction vary by track? Do program sponsors have sufficient information to promote the program? What

additional education, training, or tools would be helpful in selling program measures to customers?




Program tracking system review: Will review the program tracking system for data for accuracy. 1

Desk reviews: Will review the program calculator(s) to deriveenergy savings, customer invoices, and QA/QC M&V reports.

5

25


12. Xcel Energy…



-


-

Market actor surveys: Survey builders to gather key information on researchable issues enumerated above. 2

26


12. Xcel Energy…

Table 3-36. High-Performance New Homes Market Transformation Program EM&V Plan


Evaluation Priority









additional education, training, or tool would be helpful in selling program measures to customers?




Program tracking system review: Will review the program tracking system for data for accuracy. - 1

Desk reviews: Will review the program calculator(s) to deriveenergy savings, customer invoices, and QA/QC M&V reports. - 10


- 6


- 10


27


12. Xcel Energy…

3.8 RESIDENTIAL STANDARD OFFER

3.8.1 Residential Standard Offer ProgramTable 3-37. Residential Standard Offer Program Summary

Topic Summary

Program Description

The Residential Standard Offer Program pays project sponsors for certain measures to be installed in primarily retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on an application process including customer feedback.

Target Markets Market Segments: Residential single family and multifamily homes Applications: Retrofit applications


Marketing Strategies:o Utilizes mass e-mail notifications to inform and update potential

project sponsors such as REPs, EESPs, national, and local companies that provide energy-related services

o Provides additional outreach using direct mail as necessary to attract more participants

o Maintains internet web site with detailed project eligibility, end-use measures, incentives, procedures, and application forms


o Participates in state-wide outreach activities as may be availableo Conducts workshops as necessary to explain elements such as



Implementation and Delivery Implementers: AEP Texas Central Co.


Measure offerings: Any Commission-approved measure included in the statewide Residential SOP template, or any Commission-approved measure assigned a deemed savings value for the Residential customer class is eligible under SOP, including : attic insulation, duct sealing, caulking/weather-stripping, AC, heat pumps, water heaters, ENERGY STAR windows, refrigerators, dishwashers, clothes washers, solar window screens, window film, wall insulation, floor insulation, water heater jackets, and renewable energy sources


Rebates/Incentives: Provided to program sponsor who passes on at their discretion to end-use customer. Higher incentives are available for customers in underserved counties.


28


12. Xcel Energy…

Topic Summary


10% post-inspection per report, per project sponsor Conducted by AEP Texas Central Co.


Table 3-38 Residential Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 39% and 7% of energy and demand for AEP TCC's portfolio.

High







standards?



1 1


15 30


- 20



10

29


12. Xcel Energy…

30


4. AEP TEXAS NORTH COMPANY

This section addresses the energy efficiency and load management portfolio for AEP Texas North Company. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 4-39 shows the rate of participation and claimed energy and demand savings for AEP TNC’s programs for PY2012.


Program Category

Program Name

Program Type

2012 Participati

ng Customer

s

2012 Dema

nd Savings (kW)

Percent of

total portfolio kW

2012 Energy Saving

s (kWh)

Percent of

total portfolio kWh


Commercial Solutions 18 406 7% 1,641,2

98 22%



24 409 7% 1,272,714 17%

Com SOP

AEP Texas CARE$ Energy Efficiency for Not-for-Profit Agencies SOP


6 27 0% 91,837 1%

Com SOP Commercial SOP

Commercial SOP 21 245 4% 1,031,6

10 14%

LI/HTR SOP

Hard-to-Reach SOP

Hard-to-reach SOP 365 313 5% 857,690 12%

LI/HTR SOP

Targeted Low-Income Energy Efficiency Program


73 44 1% 175,564 2%

Load Management

Load Management SOP


4 1,430 24% 10,000 0%

Load Management

Load Management SOP—Expanded


3 2,282 38% 1,794 0%

1


12. Xcel Energy…

Program Category

Program Name

Program Type

2012 Participati

ng Customer

s

2012 Dema

nd Savings (kW)

Percent of

total portfolio kW

2012 Energy Saving

s (kWh)

Percent of

total portfolio kWh

Pilot Program

A/C Distributor Pilot MTP


21 16 0% 48,920 1%

Pilot Program

SMART Source Solar PV Pilot MTP (Nonresidential)


4 49 1% 94,896 1%

Pilot Program

SMART Source Solar PV Pilot MTP (Residential)


6 44 1% 85,248 1%

Res SOP Residential SOP

Residential SOP 991 752 12% 2,041,0

58 28%

Table 4-40 shows the projected energy and demand savings for the AEP Texas North Company programs for PY2013.



2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh


Commercial Solutions 340 5% 1,075,00

0 13%

Com MTP Open MTP Small Business DI 340 5% 1,344,000 16%



340 5% 826,000 10%

Com SOP Commercial SOP Commercial SOP 400 6% 1,752,000 21%


Hard-to-reach SOP 240 4% 653,561 8%

2


12. Xcel Energy…


2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

LI/HTR SOPTargeted Low-Income Energy Efficiency Program


55 1% 221,613 3%

Load Management Irrigation Load Management MTP

Commercial Load Management SOP 800 13% 51,200 1%


Commercial Load Management SOP 2,751 44% 19,282 0%

Pilot Program A/C Distributor Pilot MTP


102 2% 251,201 3%


SMART Source Solar PV MTP (Nonresidential)


50 1% 106,000 1%


SMART Source Solar PV MTP (Residential)


50 1% 106,000 1%

Res SOP Residential SOP Residential SOP 752 12% 2,043,110 24%







3


12. Xcel Energy…



Topic Summary

Program Description

The Commercial Solutions MTP targets commercial customers (other than governmental and educational entities) that do not have the in-house expertise to: 1) identify, evaluate, and undertake energy efficiency improvements; 2) properly evaluate energy efficiency proposals from vendors; and/or 3) understand how to leverage their energy savings to finance projects. Assistance from the program includes communications support, administrative program management, and technical assistance to identify/assess/implement energy efficiency measures. Financial incentives are provided for eligible energy efficiency measures that result in verifiable demand and energy savings.


Eligibility Criteria: Commercial facilities within TNC’s service territory Applications: Retrofit or new construction projects


Marketing Strategies:o TNC plans to market the availability of this program in the

following manner:o Contracts with a third-party program implementer to conduct

outreach and planning activities;o Maintains an internet website to provide information to potential

participants;o Conducts workshops as necessary to explain elements of the

program, such as responsibilities of the participants, project requirements, incentive information, and the application and reporting process;







Technical Assistance: includes communications support, administrative program management in addition to identification and evaluation of energy efficiency measures


4


12. Xcel Energy…

Topic Summary


Pre and post on-site inspections for 100% of projects where detailed equipment invoices are not provided

Pre and post inspection is conducted by third-party implementer In addition some verification is conducted by the utility




Evaluation Priority

The Commercial Solutions Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

Medium










5 12


- 5


- 12

5


12. Xcel Energy…


4

4.2.2 Open Market Transformation ProgramTable 4-43. Open Market Transformation Program Summary

Topic Summary

Program Description

The Open MTP targets traditionally underserved small commercial customers who may not employ knowledgeable personnel with a focus on energy reduction, who are limited in the ability to implement energy efficiency measures, and/or who typically do not actively seek the help of professional Energy Efficiency Service Providers (EESP). Financial incentives are provided directly to the contractor, thereby reducing a portion of the project cost for the customer. Small commercial customers with peak demands not exceeding 100 kW in the previous 12 consecutive billing months may qualify to participate in the program. Additionally, customers whose peak demand is less than or equal to 10 kW may qualify for incentives which would offset up to 100% of the cost of their project(s).

Target Markets Market Segments: Small Commercial Facilities Eligibility Criteria: Small Commercial facilities within TNC’s service territory

and with peak demands <=100kW. Applications: Retrofit or new construction projects


Marketing Strategies: TNC plans to market the availability of this program in the following manner:


o Identifies and recruits contractors who provide services to customers to develop a network of participating contractors who will deliver the program directly to customers;


o Develops a recruitment packet with outreach information and enrollment materials that participating contractors can use when marketing the program to customers;

o Conducts training as necessary to explain elements of the program, such as responsibilities of the participants, project requirements, incentive information and the application and reporting process;


awareness and interest. Program Sponsors: Contractor/EESP



6


12. Xcel Energy…

Topic Summary


Measure offerings: lighting only currently Technical Assistance: energy assessment provided by contractor Rebates/Incentives: provided to contractor Program Direct Install: DI approach


Pre and post on-site inspections for 100% of 1st 5 projectssubmitted by each contractor, and randomly selected pre and post for 20% of each additional project submitted

Pre and post inspection is conducted by third-party implementer In addition, some verification is conducted by the utility


Table 4-44. Open Market Transformation Program EM&V Plan


Evaluation Priority

The Open Market Transformation Program could represent a significant portion of the portfolio’s future energy use and demand savings. This is a new program beginning in 2013 for AEP TNC, therefore no primary data collection will begin until 2014.

Medium


As a new program, are program goals established appropriately, and will they be met?







- 5

On-site M&V: New pilot program in 2013, therefore no on-site M&V to be completed until 2014. - -

Participant surveys: New pilot program in 2013, therefore no participant surveys to be completed until 2014. - -

Market actor surveys: New pilot program in 2013, therefore no market actor surveys to be completed until 2014. -

7


12. Xcel Energy…


Topic Summary

Program Description

The SCORE/CitySmart MTP helps educational facilities (public and private schools K-12 and higher education) and local government institutions in lowering their energy use by educating and assisting in integrating energy efficiency into their short- and long-term planning, budgeting, and operational practices. This is completed through assistance in areas such as energy master planning workshops, energy performance benchmarking and identifying/assessing/implementing energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to energy efficiency measures that reduce peak electricity demand.

Target Markets Market Segments: Education and Government Facilities Eligibility Criteria: Education and government facilities within TNC’s service



Marketing Strategies: TNC plans to market the availability of this program in the following manner:










Technical Assistance: includes communications support, financing assistance, performance benchmarking and energy master planning workshops in addition to identification of energy efficiency measures



Pre and post on-site inspections for 100% of projects (except <25kW savings then only pre inspection)

Pre and post inspection is conducted by third-party implementer In addition some verification is conducted by the utility

8


12. Xcel Energy…




Evaluation Priority


High










4 4


- 2


- 4


2

9


12. Xcel Energy…


4.3.1 AEP Texas CARE$ Energy Efficiency for Not-for-Profit Agencies Standard Offer Program

Table 4-47. Texas CARE$ Energy Efficiency for Not-for-Profit Agencies Standard Offer Program Summary

Topic Summary

Program Description

Texas Care$ Program is a commercial standard offer program that provides funds for energy efficiency improvements at eligible Not-for-Profit facilities.

Target Markets Market Segments: Not for Profits Eligibility Criteria: Located in Texas service territory. Measures must be

installed in administrative offices. Applications: Retrofit applications


Annual notice of the program rollout date and incentive budget is sent to a wide range of Not-for-Profit agencies.

Marketing includes direct mail campaigns, mass e-mail notifications to enroll and keep potential applicants interested and informed; internet web site with detailed project eligibility, end-use measures, incentives, procedures, forms, and tools; and presentation of program information at agency functions and meetings as available.


Proposals must be submitted on-line and include information about the agency, planned energy efficiency improvements and specific installation costs.

Proposals are “reviewed and evaluated on the amount of verified demand and energy savings that a project will achieve.”






10


12. Xcel Energy…


Topic Summary

Program Description

Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU.

Target Markets Market Segments: large and small commercial/industrial businesses Eligibility Criteria: achieve peak demand reductions of at least 10 kW, and

maximum demand of more than 100kW Applications: New or retrofit applications



Program Sponsors include:o National or local energy service companieso Local contractorso National or local companies that provide energy-related services

or products (such as lighting or HVAC equipment)o Retail electricity providerso Individual distribution customers within the eligible service

territories who install measures in their own non-residential facilities


Implementers: Utility administered






Pre and post on-site inspections for a census of projects Conducted by utility or third-party implementer or combination


11


12. Xcel Energy…



Evaluation Priority

High priority was given to the CSO program evaluation because they are a large share of overall portfolio kW or kWh savings and budgets for most of the utilities, and their prominence in the portfolios is generally expected to continue. The savings calculations for standard measures (e.g., lighting, HVAC) rely on numerous deemed assumptions and user-input data; a significant onsite data collection effort will be undertaken to check the veracity of those assumptions and verify user inputs. Onsite data collection will also be used to check calculations and verify user inputs for a sample of custom projects.

High


What are the gross and net impacts of the CSO programs at the utility level? What are the gross and net impacts at the measure level? Are sponsor provided savings inputs and deemed savings parameters providing



Program Tracking System Review. Review tracking data to a sample of project projects for each utility. Ensure all project activity is included and check for consistency with reported savings in utility annual reports.

1 1


20 20


- 10


- 20


4

12


12. Xcel Energy…



Topic Summary

Program Description


Target Markets Market Segments: Hard-to-reach residential customers

Eligibility Criteria: Residential customers at or below 200% of the federal poverty level



Marketing Strategies:o Utilizes mass e-mail notifications to enroll and keep potential

project sponsors interested and informedo Maintains web site with detailed project eligibility, end-use

measures, incentives,o procedures and application formso Participates in appropriate industry-related meetings to generate

awareness and interesto Participates in state-wide outreach activities as availableo Conducts workshops to explain elements such as

responsibilities of the projecto sponsor, project requirements, incentive information, and the

application and reporting processo Project sponsors develop their own marketing materials

Project Sponsors include several energy efficiency service providers.

Implementation and Delivery Implementers: AEP Texas North Co.


Measure offerings: insulation, infiltration, HVAC, water heating, lighting, ENERGY STAR appliances, windows, renewable energy installations


Rebates/Incentives: provided to program sponsor who passes on at their discretion to end-use customer



10% post-inspection per report, per project sponsor

Conducted by AEP Texas North Co.

13


12. Xcel Energy…


Table 4-51 Hard-to-Reach Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 10% and 7% of energy and demand for AEP TNC's portfolio.

Medium






technologies that would otherwise not have taken place? Are program incentives set appropriately and similar to industry

standards?



1 1


5 5


- 5



2

14


12. Xcel Energy…

4.4.2 Targeted Low-Income Energy Efficiency ProgramTable 4-52. Targeted Low-Income Energy Efficiency Program Summary

Topic Summary

Program Description


Target Markets Market Segments: Low-income residential customers

Eligibility Criteria: Receives electric power service through the utility's distribution system; meets DOE income-eligibility guidelines (i.e., 200% FPL); has electric air-conditioning



Marketing Strategies: The third-party implementer conducts outreach to weatherization service providers in the TCC service territory.

Program Sponsors: Weatherization service providers

Implementation and Delivery Implementers: Texas Association of Community Action Agencies (TACAA)


Measure offerings: weatherization and energy education





Community Action Agencies inspect 100%, and Texas Central Co. verifies >5% of those submitted

Conducted by AEP Texas Central Co. and third-party non-profit agencies


15


12. Xcel Energy…

Table 4-53 Low Income Weatherization Program EM&V Plan


Evaluation Priority

Statewide, the Low-Income/HTR Weatherization Programs comprise 1% of the energy and 0% of the demand savings for all 2012 program, and the Targeted Low Income Energy Efficiency Program accounts for 2% and 7% of energy and demand for AEP TNC's portfolio; however, SB 1434 requires T&D utilities to spend 10% of their energy-efficiency budget on targeted low-income weatherization programs.

Medium









1 1


5 5


- 5



2

4.5 LOAD MANAGEMENT

4.5.1 Load Management Standard Offer Program and Expanded

16


12. Xcel Energy…

Table 4-54. Load Management Standard Offer Program and Expanded Program Summary

Topic Summary

Program Description

The Load Management Standard Offer Program and the Load Management Standard Offer—Expanded were developed to pay incentives to energy efficiency service providers for load interruptions of electric consumption on short notice during peak demand periods. Sponsoring participants undergo an application process and then enter into an Agreement with AEP Texas. Under the Standard Agreement, the Project Sponsor agrees to deliver demand savings to AEP Texas from an AEP Texas distribution customer, using load that is subject to load management curtailment activities (Interruptible Load) at that customer's site.



o Demand ≥500kWo Must have Interval Data Recorder metero Must be located on AEP Texas North Company Distribution

system Applications: Existing





Implementers: internal



program design Rebates/Incentives: AEP will pay a participating customer (or the project




AEP Texas will verify actual demand savings from interruptions.

Table 4-55 and Table 4-56 document the key researchable issues to be addressed in the evaluation along with the impact methodologies and primary data collection activities.

17


12. Xcel Energy…



Evaluation Priority


Low





1 1



Participant surveys: Sample to gather key information about the program participation experience and satisfaction. - 2


Table 4-56. Commercial Load Management Standard Offer Program—Expanded EM&V Plan


Evaluation Priority


Low





1 1



Participant surveys: None. - 2


18


12. Xcel Energy…

4.5.2 Irrigation Load Management Market Transformation ProgramTable 4-57. Irrigation Load Management Market Transformation Program Summary

Topic Summary

Program Description

The Irrigation Load Management Market Transformation Program will be implemented in 2013. No program design information is currently available.


Target Markets Market Segments: Agriculture Eligibility Criteria: TBD Applications: TBD


Marketing: TBD Program Sponsors: TBD


Implementers: TBD


Measure offerings: N/A Technical Assistance: TBD Rebates/Incentives: TBD Program Direct Install: N/A


TBD


Table 4-58. Irrigation Load Management Market Transformation Program EM&V Plan











19


12. Xcel Energy…

4.6 PILOT

4.6.1 A/C Distributor Pilot Market Transformation ProgramTable 4-59. A/C Distributor Pilot Market Transformation Program Summary

Topic Summary

Program Description

The ACD MTP targets a select number of air conditioning (A/C) equipment distributors in one or more cities served by AEP TNC. The objective of the program is to increase the market penetration of high-efficiency A/C equipment for residential and commercial customers served by TNC. Incentives are paid to the distributor for the installation of high-efficiency A/C equipment of up to 5 tons in cooling capacity.


Target Markets Market Segments: Residential and small commercial customers Eligibility Criteria: All systems must be AHRI-matched, as evidenced by the

appropriate AHRI rating sheet, to be submitted by the distributor. The installing HVAC contractor must run an approved load calculation and retain it on file for three years. The contractor must also provide a valid meter number or ESI ID number as evidence that the home is within AEP TNC’s service territory.



Marketing Strategies: AEP TNC and ICF provide complete program information and application materials to the established A/C equipment distributors selected for the pilot phase of the program. Informational material that explains the value of high-efficiency A/C equipment is provided either individually or at program outreach meetings. This material identifies the importance of proper unit sizing, improved duct efficiency, proper refrigerant charge, and proper air flow over the coil.





Measure offerings: A/C systems: ENERGY STAR qualified, minimum 14.5 SEER/12 EER, 1.5

to 5 tons Heat pump systems: ENERGY STAR qualified, minimum 14.5 SEER/12

EER/8.2 HSPF, 1.5 to 5 tons Technical Assistance: at discretion of the program sponsor, not part of

program design Rebates/Incentives: Replacement and new construction incentive amounts for qualifying units

vary, depending on equipment. See Program Manual. Distributors who are selected to participate will be approved for a maximum

incentive amount, which will be held in reserve and then paid as qualifying systems are submitted and approved. The distributor must submit systems regularly throughout the year in order to meet the Program’s Performance Milestone dates.


20


12. Xcel Energy…

Topic Summary


Post-inspections 10% of all the sites submitted per report per project sponsor Conducted by AEP TNC


Table 4-60. A/C Distributor Pilot Market Transformation Program EM&V Plan


Evaluation Priority






Do program sponsors have sufficient information to promote the program? What additional education, training, or tool would be helpful in selling program measures to customers?






On-site M&V: Conduct on-site M&V with a sample of the population to verify installation, a portion of these on-site visits may include metering to verify key parameters as determined in the desk reviews.

- 3

Participant surveys: Survey sample of population to gather information on measure persistence, program attribution and program processes.

- 10

Market actor surveys: Survey EESPs to gather information on the researchable questions above and program attribution. 2

21


12. Xcel Energy…

4.6.2 SMART Source Solar PV Market Transformation Program (Residential and Nonresidential)

Table 4-61. SMART Source Solar PV Market Transformation Program (Residential and Nonresidential) Summary

Topic Summary

Program Description

The SMART Source Solar PV Program (hereafter, “Program”) offers financial incentives for the installation of eligible distributed solar energy generating equipment on the premises of Customers served by AEP Texas Central Company (AEP TCC), AEP Texas North Company (AEP TNC), and Southwestern Electric Power Company (SWEPCO). The Program is just one of many programs offering financial incentives, educational resources, and information on renewable energy systems, energy efficiency measures, and combined heat and power technologies. These programs are available to Utility Customers, including residential Customers, businesses, and schools. The utility has a limited group of Service Providers determined through a selection process based on meeting minimum eligibility criteria, complying with all program rules and procedures, and submitting documentation describing their projects.

Target Markets Market Segments: residential and non-residential Eligibility Criteria: residential systems rebated up to 10 kWDC STC, non-

residential rebated up to 25 kW DC STC





(e.g., contracting) or productso Retail Electric Providers (REPs)


Implementers: THIRD-PARTY IMPLEMENTER (Frontier Associates, LLC.)


Measure offerings: solar photovoltaic (PV) Technical Assistance: The Program Manager intends to provide and

support technical training and technical assistance opportunities to Service Providers, local code officials, and potential Customers.


o Residential; $1.50/watto Non-Residential; $1.25/watt


22


12. Xcel Energy…

Topic Summary


Pre inspections via desk reviews for a census of projects Post-installation on-site inspections of approximately 40% of projects

installed. Conducted by program manager Service Providers must supply a revenue-grade electrical meter to measure

the energy produced by the solar electric system.


23


12. Xcel Energy…

Table 4-62. SMART Source Solar PV Market Transformation Program (Residential and Nonresidential) EM&V Plan


Evaluation Priority


Medium






1 1


5 6

On-Site M&V: For a sample of projects, in addition to desk review, primary data will be collected on site to verify installation and operation of measures, collect data on measures or baseline equipment, and conduct metering of savings parameters for which significant uncertainty in the savings calculations are identified as part of the desk reviews (e.g., system size, tilt, azimuth, and shading).

- 3


- 6


1

24


12. Xcel Energy…



Topic Summary

Program Description


Target Markets Market Segments: Residential single-family and multifamily homes Applications: Retrofit applications




o Provides additional outreach using direct mail as necessary to attract more participants;





o Project sponsors develop their own marketing materials Project Sponsors include several energy efficiency service providers. :

Implementation and Delivery Implementers: AEP Texas North Co.


Measure offerings: Any Commission-approved measure included in the statewide Residential SOP template, or any Commission-approved measure assigned a deemed savings value for the Residential customer class is eligible under SOP, including : Attic insulation, duct sealing, caulking/weather-stripping, AC, heat pumps, water heaters, ENERGY STAR windows, refrigerators, dishwashers, clothes washers, solar window screens, window film, wall insulation, floor insulation, water heater jackets, and renewable energy sources


Rebates/Incentives: Provided to program sponsor who passes on at their discretion to end-use customer


25


12. Xcel Energy…

Topic Summary


10% post-inspection per report, per project sponsor Conducted by AEP Texas North Co.


26


12. Xcel Energy…



Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 39% and 7% of energy and demand for AEP TNC's portfolio.

High







standards?



1 1


10 20


- 10



5

27


5. CENTERPOINT

This section addresses the energy efficiency and load management portfolio for CenterPoint. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 5-65 shows the rate of participation and claimed energy and demand savings for CenterPoint’s programs for PY2012.


Program Category

Program Name

Program Type

2012 Participati

ng Customers

2012 Deman

d Savings (kW)

Percent of

total portfoli

o kW

2012 Energy

Savings (kWh)

Percent of

total portfolio kWh

Com MTPRetro-Commissioning MTP

Retro-commissioning SOP

29 1,610 1% 6,403,980 5%

Com MTP

Texas SCORE MTP (Commercial MTP)


34 3,360 2% 11,206,860 9%

Com SOPLarge Commercial SOP

Commercial SOP 209 12,060 7% 63,825,2

70 49%

LI/HTR MTP

Agencies in Action MTP


1074 700 0% 2,672,380 2%

LI/HTR MTP

Multi-Family Water & Space Heating MTP

Water and Space Heating (Res, HTR, and Nonres)

794 460 0% 2,197,510 2%

LI/HTR SOP

Hard-to-Reach SOP

Hard-to-reach SOP 2510 1,970 1% 4,018,91

0 3%

Load Management

Large Commercial Load Management SOP


339 140,540 80% 421,620 0%

Pilot Program

Advanced Lighting Commercial

Advanced Lighting Pilot (Nonresidential)

46 60 0% 2,528,820 2%

1


12. Xcel Energy…

Program Category

Program Name

Program Type

2012 Participati

ng Customers

2012 Deman

d Savings (kW)

Percent of

total portfoli

o kW

2012 Energy

Savings (kWh)

Percent of

total portfolio kWh

Pilot Program

Advanced Lighting Residential

Advanced Lighting Pilot (Residential)

0 140 0% 1,554,280 1%

Pilot Program

Retail Electric Provider Pilot MTP

Retail Electric Provider Pilot 1026 880 1% 1,760 0%

Res MTPA/C Distributor MTP


2229 1,980 1% 6,326,550 5%

Res MTPENERGY STAR® Homes MTP


9652 10,140 6% 26,565,600 20%

Res MTPEnergy Wise Resource Action MTP

Education Kit Programs (Energy Wise, LivingWise)

16028 510 0% 1,411,240 1%

Res MTP

Home Performance with ENERGY STAR® MTP

Home Performance with ENERGY STAR MTP

1 - 0% 2,960 0%

Res SOP Residential & SC SOP

Residential SOP 1208 840 0% 1,495,55

0 1%

Table 5-66 shows the projected energy and demand savings for the CenterPoint programs for PY2013.


Program Category Program Name Program Type2013

Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh



1,520 1% 6,658,000 5%

2


12. Xcel Energy…


Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTPTexas SCORE MTP (Commercial MTP)

CitySmart / SCORE / Government 9,140 5% 30,431,000 21%

Com SOP Large Commercial SOP Commercial SOP 11,170 6% 58,726,000 41%

LI/HTR MTP Agencies in Action MTP

CARE$ for Not-for-profit Agencies 970 0% 3,725,000 3%

LI/HTR MTPMulti-Family Water & Space Heating MTP


360 0% 1,731,000 1%


Load ManagementLarge Commercial Load Management SOP

Commercial Load Management SOP 162,860 80% 651,430 0%

Pilot Program Advanced Lighting Commercial

Advanced Lighting Pilot (Nonresidential)

190 0% 2,100,600 1%

Pilot Program Advanced Lighting Residential

Advanced Lighting Pilot (Residential) 130 0% 1,400,400 1%

Pilot Program Retail Electric Provider Pilot MTP

Retail Electric Provider Pilot 4,050 2% 7,984,620 6%

Pilot Program Sustainable Schools Pilot

Nonresidential Schools-directed Programs (Educational Facilities/Schools Conserving Resources/Sustainable Schools)

420 0% 1,840,000 1%

Res MTP A/C Distributor MTP


1,580 1% 4,988,000 3%

Res MTP ENERGY STAR® Homes MTP

ENERGY STAR New Homes 6,540 3% 17,195,000 12%

Res MTPEnergy Wise Resource Action MTP


650 0% 1,829,000 1%

3


12. Xcel Energy…


Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Res MTP

Home Performance with ENERGY STAR® MTP


500 0% 876,000 1%

Res SOP Residential & SC SOP Residential SOP 690 0% 1,200,000 1%








5.2.1 Retro-Commissioning Market Transformation ProgramTable 5-67. Retro-Commissioning Market Transformation Program Summary

Topic Summary

Program Description

The Retro-Commissioning (RCx) MTP offers commercial customers the opportunity to make operational performance improvements in their facilities based on low cost / no cost measures identified by an engineering analysis. The program also includes RCx Fast Track that provides a scaled down project process and incentives for smaller facilities (<400,000 square feet). Financial incentives are provided to facility owners and RCx Agents for the implementation of energy efficiency measures and projects completed by approved project deadlines.

Target Markets Market Segments: Commercial Facilities (manufacturing, hospitals, educational campuses, retail stores, etc.) within CNP’s service territory

Eligibility Criteria: RCx Full Projects are >=400,000 square feet of air-conditioned space; RCx Fast Track Projects are >=150,000 and <400,000 square feet of air-conditioned space

Applications: Existing facilities

4


12. Xcel Energy…

Topic Summary


Marketing Strategies: CenterPoint Houston plans to market the availability of this program in the following manner:

o Contracts with a third-party program implementer;o Maintains internet website with detailed project eligibility,

procedures and application forms;o Participates in appropriate industry-related meetings and events

to generate awareness and interest;o Participates in service area-wide outreach activities as may be

available;o Conducts workshops as necessary to explain elements such as

responsibilities of the project sponsor and RCx Agents, project requirements, incentive information, and the application and reporting process.

Program Sponsors: Third-party RCx Agents


Implementers: Nexant is the third-party implementer


Measure offerings: may include HVAC temperature reset, outside air reduction, optimization of HVAC start-up, lighting (de-lamping, day lighting, etc.), addition of VFD’s, etc.

Technical Assistance: includes technical energy analysis for identification of energy efficiency measures

Rebates/Incentives: provided to end-use customer and RCx Agents Program Direct Install: N/A


Pre and post on-site inspections for 100% of projects Pre and post inspection is conducted by third-party implementer Some verification is conducted by the utility


5


12. Xcel Energy…

Table 5-68. Retro-Commissioning Market Transformation Program EM&V Plan


Evaluation Priority

The Retro-Commissioning Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

Medium


Is the fast track program reducing the timeframe for adoption and integration of the RCx results?

Is the mix of RCx agents appropriate for the number of projects completed and for active/long term participation and promotion of the program?


Is the current mixture of rebated measures still appropriate, or are there some measures that could be included or removed? Is the focus of low/no-cost measures affecting the participants need for potentially more capital intensive projects with further energy savings? Are incentive values set optimally?








5 30


- 16


- 30

Market actor surveys: Survey retro-commissioning agents active in the program to understand program operation, barriers to participation, needed program improvements, results in adoption of energy efficient practices and installation of high efficiency equipment among commercial facilities.

7

6


12. Xcel Energy…

5.2.2 Texas SCORE Market Transformation Program Table 5-69. Texas SCORE/CitySmart Market Transformation Program Summary

Topic Summary

Program Description

The SCORE/CitySmart MTP helps K-12, higher education, city, county and state governmental agencies develop an Energy Master Plan, benchmark energy use and identify/assess/implement energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. The program also includes SCORE MTP Lite that provides higher incentives to those school districts that do not require the technical assistance or engineering analysis provided by the implementer. Financial incentives are provided to energy efficiency measures that reduce peak electricity demand.In 2013, this program is including a Healthcare component to engage the healthcare market to small and medium healthcare facilities. This will include technical assistance to these facilities.

Target Markets Market Segments: Education, Government, and Healthcare Facilities Eligibility Criteria: Education, government, and healthcare facilities within

CNP’s service territory Applications: Retrofit or new construction projects



o Contracts with a third-party program implementer to implement outreach and planning activities;

o Participates in appropriate industry-related meetings and events to generate awareness and interest;

o Participates in service area-wide outreach activities as may be available;

o Conducts workshops as necessary to explain elements such as responsibilities of the program requirements, incentive information, and the application and reporting process.

Program Sponsors: N/A





Technical Assistance: includes communications assistance, financing assistance, performance benchmarking and energy master planning workshops in addition to identification of energy efficiency measures



Pre and post on-site inspections for 100% of projects Pre inspection is conducted by third-party implementer Post inspection is conducted utility


7


12. Xcel Energy…



Evaluation Priority


High










20 30


- 15


- 30


2

8


12. Xcel Energy…


5.3.1 Large Commercial Standard Offer ProgramTable 5-71. Large Commercial Standard Offer Program Summary

Topic Summary

Program Description

The Commercial Standard Offer Program has two components—Large and Small Commercial. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU.

Target Markets Market Segments: large and small commercial/industrial businesses Eligibility Criteria:

o For Small Commercial customers, each project of one or more sites must provide a total estimated summer peak demand reduction of at most 20 kW

o For Large Commercial customers, each project of one site must provide a total estimated summer peak demand reduction of at least 20 kW or annual energy savings of at least 120,000 kWh




Program Sponsors: any entity that can demonstrate competency in designing and implementing energy efficiency projects and a commitment to fulfilling program objectives, for examples may include participating retailers, manufacturers, HVAC contractors, etc.


Implementers: UTILITY OR THIRD-PARTY IMPLEMENTER




discretion to end-use customer kW(Demand Savings) $207.00 avg. for various measure types kWh(Energy Savings) $0.079 avg. for various measure types Program Direct Install: N/A




9


12. Xcel Energy…

Table 5-72. Large Commercial Standard Offer Program EM&V Plan


Evaluation Priority


High






1 1


30 70


- 35


- 70


30

10


12. Xcel Energy…

5.4 LOW-INCOME/HARD-TO-REACH MARKET TRANSFORMATION

5.4.1 Agencies in Action Market Transformation ProgramTable 5-73. Agencies in Action Market Transformation Program Summary

Topic Summary

Program Description

The Agencies in Action MTP provides weatherization and energy-efficiency measures to residential customers that meets DOE's Weatherization Assistance Program income eligibility guidelines and cost-effectiveness criteria (savings-to-investment ratio [SIR]). The utility contracts with a primary implementer who then subcontracts with local non-profit organizations to deliver the program, conducting outreach, participant targeting, and implementation (including home audit and installations).

Target Markets Market Segments: Low-income residential customers

Eligibility Criteria: Participants must have total annual household income at or below 200% of the federal poverty level



Marketing Strategies:o Participates in appropriate industry-related meetings and events

to generate awareness and interesto Conducts workshops as necessary to explain elements such as


o Contacts non-profit organizations and local housing authorities for potential participation

o Promotes program participation in under-served areas of the CenterPoint Houston electric service territory

Non-Profit Sponsors:o City of Houstono Chinese Community Centero Fort Bend Corpso Antioch Baptist Churcho VN Teamworko Baytown Resource and Assistance Centero Sheltering Arms Senior Services


11


12. Xcel Energy…

Topic Summary


Measure offerings: Attic insulation, solar screens, CFLs, water saving measures, ENERGY STAR room AC, central AC, ENERGY STAR ceiling fans, ENERGY STAR refrigerators, duct efficiency improvements, and air infiltration control





Post on-site inspections for ~5% of homes Conducted by CenterPoint


12


12. Xcel Energy…

Table 5-74 Agencies in Action Market Transformation Program EM&V Plan


Evaluation Priority

CenterPoint's Agencies In Action MTP is prioritized at Medium as it is similar to other targeted low-income/HTR weatherization programs in delivery.

Medium









1 1


35 35


- 15



2

13


12. Xcel Energy…

5.4.2 Multi-Family Water & Space Heating Market Transformation ProgramTable 5-75. Multi-Family Water and Space Heating Market Transformation Program Summary

Topic Summary

Program Description The Multi-Family Water and Space Heating MTP provides incentives to multi-family project developers who agree to facilitate the installation of non-electric water and space heating systems in both market rate and affordable rate multi-family projects. The program includes boiler systems and individual non-electric water and space heating units. In addition to water heating, the program encourages the adoption of alternatives to electric resistance space heating. A new multifamily ENERGY STAR program was implemented in conjunction with the Multi-Family Water and Space Heating program. Participating developers are selected through an application process and qualifying new multifamily homes must be built to ENERGY STAR version 3.0 standards.

Target Markets Market Segments: Multi-Family Housing Eligibility Criteria: Multi-Family housing facilities within CenterPoint’s

electric service territory; new housing must be built to ENERGY STAR 3.0. Natural gas storage tank water heaters must meet or exceed current federal efficiency standards or local building codes. Service water heating systems that serve multiple units must exceed the most current IECC standards adopted by the State of Texas. Peak kW and annual kWh savings are to be determined based on building simulation modeling, using DOE-2, with eQUEST 3.60 used as the interface.

Applications: Primary focus is new construction projects


Marketing Strategies: CenterPoint plans to market the availability of this program in the following manner:

o Utilizes mass e-mail notifications to potential project sponsors and developers to inform them of the program start date and informational meetings;


o Conducts workshops as necessary to explain elements such as responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process.

o Contracts with a third-party program implementer to implement outreach and planning activities for the Multifamily Energy Star program;

o Provides point of purchase materials including yard signs, door mats and brochures free to participating builders for the Multifamily Energy Star program.

Program Sponsors: Developer


Implementers: ICF is the third-party implementer

14


12. Xcel Energy…

Topic Summary


Measure offerings: Boiler systems and individual non-electric water and space heating units. Natural gas storage tank water heaters must meet or exceed current federal efficiency standards or local building codes. Incentives are available but different for market-rate (“residential”) and affordable (“hard-to-reach”) sites. Incentives are also different for individual water heaters versus central service water heating systems.


Rebates/Incentives: Provided to multifamily project developers who agree to facilitate the installation of non-electric water heating in market rate and affordable rate multifamily projects.



Monitoring progress or project through reservation period and post on-site inspections for 100% of projects

Progress monitoring and post inspection is conducted by third-party implementer


Table 5-76. Multi-Family Water and Space Heating Market Transformation EM&V Plan


Evaluation Priority

The Multi-Family Water and Space Heating Market Transformation Program represents a small portion of the portfolio’s current and future energy use and demand savings.

Low


Are program goals established appropriately, and will they be met? How does this program compare to other well established ones within the state?

Are there major differences or similarities? Is sufficient data being captured to effectively allow for appropriate verification?

Are there significant differences in how data is captured and calculation methodologies used as compared to similar programs within the state? Are there significant differences in how data is captured and calculation methodologies as compared to industry standards?





2 2

On-site M&V: Low priority program in 2012–2013, therefore no on-site M&V to be completed until 2014. - -

Participant surveys: Low priority program in 2012–2013, therefore no participant surveys to be completed until 2014. - -

Market actor surveys: Low priority program in 2012–2013, therefore no participant surveys to be completed until 2014. -

15


12. Xcel Energy…



Topic Summary

Program Description

The Hard-to-Reach Standard Offer Program15 pays project sponsors for certain measures to be installed in primarily retrofit applications, specifically for customers with total annual household incomes at or below 200% of the federal poverty level. The utility has a limited group of participating project sponsors determined through a selection process based on an application process including customer feedback. Along with retrofit opportunities, the program encourages energy-saving education.

Target Markets Market Segments: Hard-to-reach residential customers Eligibility Criteria: Participants must have total annual household income at

or below 200% of the federal poverty level Applications: Retrofit applications, and new construction through the

Affordable Single Family component


Marketing Strategies:o Maintains internet website with detailed project eligibility, end-

use measures, incentive structure, procedures, application forms and list of third-party project sponsors

o Utilizes mass e-mail notifications to potential project sponsors to inform them of the program start date and informational meetings

o Participates in appropriate industry-related meetings and events to generate awareness and interest



Project Sponsors represent a range of energy efficiency service providers.

Implementation and Delivery Implementers: CenterPoint

15 This program also include an Affordable Single-Family New Construction component, available for HTR incentives. While EM&V results will be integrated into the program reporting, the residential new construction methodology will be used.

16


12. Xcel Energy…

Topic Summary


Measure offerings: Envelope measures, indoor lighting (i.e., CFLs), water heating, ENERGY STAR refrigerators, HVAC







17


12. Xcel Energy…



Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 3% and 7% of energy and demand for CenterPoint's portfolio.

Medium









1 1


10 10


- 5



2

18


12. Xcel Energy…

5.6 LOAD MANAGEMENT

5.6.1 Large Commercial Load Management Standard Offer ProgramTable 5-79. Commercial Load Management Standard Offer Program Summary

Topic Summary

Program Description

The Commercial Load Management Program is a group load curtailment program in which commercial customers curtail load when notified. Curtailments may occur during the summer peak demand period of each year, defined for this Program as weekdays, June 1 through Sept. 30, of each program year, between the hours of 1 and 7 p.m. The main goal of the Load Management Standard Offer Program is to reduce summer peak demand in the CenterPoint Energy service territory in a cost-effective manner and to reach the demand savings goals established by the legislature and Public Utility Commission of Texas (PUCT) regulations.



o Participants are required to have a normal aggregate peak demand of 750 kW or greater, with each participating site having at least 250 kW normal peak demand and capable of curtailing at least 100 kW.

o Must have Interval Data Recorder metero Must be non-residential customers taking service at the

distribution level and/or be a non-profit customer or government entity, including educational installations

Applications: Existing








program design Rebates/Incentives: CenterPoint Energy will pay a participating customer

(or the project sponsor, if different) $40 per kW of verified curtailed load each year of participation.



CenterPoint Energy will verify actual demand savings from interruptions.


19


12. Xcel Energy…



Evaluation Priority


Low





1 1




Market actor surveys: None. 8

5.7 PILOT

5.7.1 Advanced Lighting Commercial ProgramTable 5-81. Advanced Lighting Commercial Market Transformation Program Summary

Topic Summary

Program Description

The Advanced Lighting Commercial MTP targets outdoor applications for LED lighting in commercial facilities. All LED products must be certified by Energy Star or the Design Lights Consortium. Customers must use a service provider for installation and consultation services unless they have in-house representatives capable of such. Financial incentives are provided to outdoor energy-efficient LED lighting and controls projects that reduce peak electricity energy and demand.

Target Markets Market Segments: Commercial Facilities (includes education, government and not-for-profit customers) within CenterPoint Houston service territory

Eligibility Criteria: Commercial facilities with distribution service voltage <=34.5kV with exception of educational, not-for-profit and governmental facilities which must be >=69kV; single projects must produce >=20,000kWh annually or 2kW of peak-demand reduction

Applications: Retrofit or new construction projects

20


12. Xcel Energy…

Topic Summary



o Promotion of commercial LED applications through research and development projects;


o Participates in regional outreach activities as may be available;o Participates in appropriate industry-related meetings and events

to generate awareness and interest. Program Sponsors: Third party or in-house service providers


Implementers: Ecova is the third-party implementer


Measure offerings: Certified outdoor LED lighting and controls Technical Assistance: Third-party or in-house service providers to provide

consultation services Rebates/Incentives: Provided to end-use customer Program Direct Install: N/A


Pre and post on-site inspections for 100% of projects Pre and post inspection is conducted by third-party implementer


Table 5-82. Advanced Lighting Commercial Market Transformation Program EM&V Plan


Evaluation Priority

The Advanced Lighting Commercial Market Transformation Program represents a small portion of the portfolio’s current and future energy use and demand savings.

Low


N/A




6 6

On-site M&V: Low priority program in 2012–2013, therefore no on-site M&V to be completed. - -

Participant surveys: Low priority program in 2012–2013, therefore no participant surveys to be completed. - -

Market actor surveys: Low priority program in 2012–2013, therefore no participant surveys to be completed. -

21


12. Xcel Energy…

5.7.2 Advanced Lighting Residential ProgramTable 5-83. Advanced Lighting Residential Market Transformation Program Summary

Topic Summary

Program Description

The Advanced Lighting Residential MTP offers point of purchase discounts to Residential customers at participating retail stores for the purchase of qualified (i.e., Energy Star rated) high efficiency LED lighting products.

Target Markets Market Segments: Residential customers Eligibility Criteria: Residential customers at participating retailers Applications: Retrofit or new construction projects



o In-store promotions of the program via signage;o Contracts with a third-party program implementer to implement

outreach and planning activities;o Participates in regional outreach activities as may be available;o Participates in appropriate industry-related meetings and events

to generate awareness and interest. Program Sponsors: N/A


Implementers: Ecova is the third-party implementer


Measure offerings: Certified residential LED lighting Technical Assistance: N/A Rebates/Incentives: Provided to end-use customer Program Direct Install: N/A


N/A


22


12. Xcel Energy…

Table 5-84. Advanced Lighting Residential Market Transformation Program EM&V Plan


Evaluation Priority

The Advanced Lighting Residential Market Transformation Program represents a small portion of the portfolio’s current and future energy use and demand savings.

Low


N/A




6 6

On-site M&V: Low priority program in 2012–2013, therefore no on-site M&V to be completed until 2014. - -

Participant surveys: Low priority program in 2012–2013, therefore no participant surveys to be completed. - -

Market actor surveys: Low priority program in 2012–2013, therefore no participant surveys to be completed. -

5.7.3 Retail Electric Provider Pilot Market Transformation ProgramTable 5-85. Retail Electric Provider (REP) Pilot Standard Offer Program (SOP) Summary

Topic Summary

Program Description

The REP SOP will be implemented in 2013. No program design information is currently available.


Target Markets Market Segments: Residential Eligibility Criteria: TBD Applications: TBD


Marketing: TBD Program Sponsors: TBD.


Implementers: TBD


Measure offerings: N/A Technical Assistance: TBD Rebates/Incentives: TBD. Program Direct Install: N/A


TBD

23


12. Xcel Energy…


Table 5-86. Retail Electric Provider Pilot Market Transformation Program EM&V Plan









Participant surveys: None. - -


5.7.4 Sustainable Schools PilotTable 5-87. Sustainable Schools Market Transformation Program Summary

Topic Summary

Program Description

The Sustainable Schools Program (SSP) is a pilot market transformation program. The program is offered at no cost to public and private high schools to raise awareness and change behavior to have a positive impact on the environment. For select schools, it also provides an in-depth investigation of the school which provides recommendations for operational and maintenance improvements. Financial incentives are provided to the implementation of recommended energy conservation measures that reduce peak electricity demand.

Target Markets Market Segments: Public and Private High Schools within CenterPoint Energy electric service territory

Eligibility Criteria: Public or Private High schools (9th–12th grades); commitment to active participation; significant energy savings potential for expert energy assessment

Applications: Existing facilities





o Conducts workshops as necessary to explain elements such as responsibilities of the program requirements, incentive information and the application and reporting process.


24


12. Xcel Energy…

Topic Summary


Implementers: Willdan Energy Solutions is the third-party implementer


Measure offerings: select schools receive and expert energy assessment targeting low-cost operational and maintenance improvements

Technical Assistance: training and ongoing support for participating teachers; educational materials; energy audit kit

Rebates/Incentives: provided to select end-use customer Program Direct Install: N/A


Pre and post on-site inspections for 100% of projects Pre inspection is conducted by third-party implementer Post inspection is conducted utility


Table 5-88. Sustainable Schools Pilot Market Transformation Program EM&V Plan


Evaluation Priority

The Sustainable Schools Program (SSP) Pilot Market Transformation Program represents a small portion of the portfolio’s current and future energy use and demand savings. This is a new pilot program beginning in 2013 for CenterPoint, therefore no primary data collection will begin until 2014.

Low


As a new pilot program, are program goals established appropriately, and will they be met?







- 5

On-site M&V: New pilot program in 2013, therefore no on-site M&V to be completed. - -

Participant surveys: New pilot program in 2013, therefore no participant surveys to be completed. - -

Market actor surveys: New pilot program in 2013, therefore no market actor surveys to be completed. -

25


12. Xcel Energy…


5.8.1 A/C Distributor Market Transformation ProgramTable 5-89. A/C Distributor Market Transformation Program Summary

Topic Summary

Program Description

The A/C Distributor MTP provides incentives to air conditioning distributors who agree to facilitate the installation of high-efficiency (>16 SEER/12 EER) air conditioners and heat pumps (>8.2 HSPF) in existing single family and multifamily homes within CenterPoint Houston’s electric distribution service territory.


Target Markets Market Segments: Residential and multifamily customers Eligibility Criteria: Eligible participants include HVAC distributors who install

air conditioning equipment within CenterPoint Energy’s electric service territory. CenterPoint Energy does not pay direct incentives to homeowners or small business owners for this program.





o Conducts workshops as necessary to explain elements such as responsibilities of the distributors and contractors, program requirements, incentive information, and the application and reporting process;

o Participates in appropriate industry-related meetings and events to generate awareness and interest.



Implementers: ICF is the third-party implementer


Measure offerings: The program will accept qualifying 1.5 to 5 ton systems installed in residential and small commercial replacement applications within the CenterPoint Energy service territory; new construction applications do not qualify. The program will require AHRI-matched residential and small commercial systems that meet or exceed guidelines of 16 SEER/12 EER (plus 8.2 HSPF for heat pumps).

Technical Assistance: N/A Rebates/Incentives: Provided to program sponsor who passes on at their



Pre and post on-site inspections Conducted by utility staff


26


12. Xcel Energy…

Table 5-90. A/C Distributor Market Transformation Program EM&V Plan


Evaluation Priority











Desk reviews: Will review the program calculator(s) to derive energy savings, customer invoices, and QA/QC M&V reports. 10 10

On-site M&V: Conduct on-site M&V with a sample of the population to…a portion of these on-site visits will include metering to verify key parameters as determined in the desk reviews.

- 5

Participant surveys: Survey sample of population to gather information on measure persistence, program attribution and program experience.

- 10

Market actor surveys: Survey EESPs to gain information on key researchable issues above and program attribution. 2

27


12. Xcel Energy…

5.8.2 ENERGY STAR® New Homes Market Transformation ProgramTable 5-91. ENERGY STAR® New Homes Market Transformation Program Summary

Topic Summary

Program Description

The ENERGY STAR Homes MTP is supported by training, education, and advertising components. The builders are selected through an application process and qualifying homes must be built to strict EPA standards or above. Version 3 began in 2012, moved away from a fixed Home Energy Ratings (HERS) index, and incorporated additional checklists for thermal enclosure and HVAC quality installation. In light of these strict requirements, the Company implemented program design changes in order to continue to encourage builders to build homes that are 15% above code. In 2011, CenterPoint Houston accepted non-ENERGY STAR homes that met specific targets, such as high performance windows, increased ceiling insulation, high efficiency lighting, and a HERS index of 72 or below. Program incentives are based on demand and energy impacts rather than on a HERS index.


Target Markets Market Segments: Residential customers Eligibility Criteria: Construction of Version 3 ENERGY STAR certified

homes as well as other high performance homes that meet certain requirements (0.27 SHGC, 14.5 SEER, and 50% high efficacy lighting) in the CenterPoint Houston service territory.



Marketing Strategies: CenterPoint Houston promotes the ENERGY STAR Homes MTP in the following manner:


o Advertises using a multitude of news media, including billboards, radio and television announcements, and targeted relocation publications as well as supporting the local home builder association publications;

o Provides point of purchase materials including yard signs, door mats and brochures free to participating builders;

o Maintains internet website, www.HoustonEnergyStarHomes.com with detailed program information, links to participating builders websites, and the general features and benefits of ENERGY STAR homes;

o Conducts various testing for all local raters or air conditioning contractors as needed;

o Conducts training sessions for builders’ sales staff throughout the year to increase the knowledge and awareness of the features and benefits of ENERGY STAR homes;

o Participates in quarterly roundtables with the builder’s home energy raters to discuss and exchange information concerning program issues;

o Attends appropriate industry-related meetings and seminars to generate awareness and interest;

o Participates in state-wide outreach activities

28


12. Xcel Energy…

Topic Summary

o Conducts builder workshops covering program requirements, incentive information, and the application and reporting process.

Program Sponsors: In addition to homebuilder and consumer outreach, the ENERGY STAR Homes MTP targets key allies in the homebuilding production and sales cycle: home energy raters, homebuilder sales agents, real estate agents, HVAC contractors, mortgage lenders, product manufacturers, homebuilder associations, and media outlets.


Implementers: ICF is the third-party implementer, but the date source is Frontier


Measure offerings: The energy savings earned by an ENERGY STAR certified new home are based on heating, cooling, hot water, lighting, and appliance energy use. Energy savings are typically achieved through a combination of:

Exterior construction upgrades High-performance windows Controlling the amount of air leaking out through the duct system or

unsealed holes Controlling the amount of air entering the home from the outside Properly installed insulation High-efficiency and properly-sized heating and air conditioning systems High-efficiency water heating equipment Fresh-air mechanical ventilation system High-efficiency ENERGY STAR light bulbs and fixtures ENERGY STAR certified new refrigerators, clothes washers, and

dishwashers Technical Assistance: Builders must work with Raters Rebates/Incentives: builders will be paid on homes based upon kW and

kWh that is calculated for each home Program Direct Install: N/A


Various pieces conducted by both Frontier and ICF Frontier reviews 5% of new homes invoice monthly, and do QA/QC on

builders; QA/QC includes review of REM/Rate files as well as on-site inspections

ICF performs some inspections while the home is being constructed


29


12. Xcel Energy…

Table 5-92. ENERGY STAR® New Homes Market Transformation Program EM&V Plan


Evaluation Priority

While savings as a percentage of the overall portfolio are higher for CenterPoint, they are lower for other utilities with the majority of savings from deemed measures.

Medium






realtors? Which track is leading to greater energy savings/more efficient homes? How does

builder and customer satisfaction vary by track? Do program sponsors have sufficient information to promote the program? What








- 15


- 30


30


12. Xcel Energy…

5.8.3 Energy Wise Resource Action Market Transformation ProgramTable 5-93. Energy Wise Program Summary

Topic Summary

Program Description

This program is designed to show the benefits of energy efficiency through educational type programs. The Energy Wise Program utilizes a school delivery format to provide take-home Resource Action Kits to sixth grade students. The kits contain energy efficiency devices, such as compact fluorescent light bulbs, and creative classroom and in-home education techniques that encourage families to adopt new resource usage habits. Lesson plans are provided to teachers that help educate the students on the benefits of using these energy saving devices on a daily basis.The program will be implemented using a third-party program implementer that will recruit teachers in various targeted school districts throughout the service territory. Recruited teachers will receive program materials that include; a teacher and student workbook, kit of efficiency materials, and a parent letter explaining the program. The incentive budget covers the implementer costs as well as the cost for the kits.

Program Year(s) This program was added in 2011 and is implemented in both PY2012 and PY2013

Target Markets Market Segments: Residential customers Eligibility Criteria: Targeted schools in the CenterPoint service territory Applications: Educational applications



o Utilize CenterPoint Community Relations staff to help recruit schools and teachers.

Program Sponsors: Schools


Implementers: Energy Wise is the third-party implementer and the data source


Measure offerings: This program provides a kit with two CFLs, a low-flow showerhead, kitchen aerator, night light, and filter alarm, along with educational materials for the families of the participating students on how to best use the provided equipment as well as suggestions for behavioral changes to save energy.

Technical Assistance: N/A Rebates/Incentives: Kits are provided for free to schools and students Program Direct Install: N/A


Unknown


31


12. Xcel Energy…

Table 5-94. Energy Wise Program EM&V Plan


Evaluation Priority

Due to program design, the evaluation can really only focus on secondary review of impacts; there will be no primary data collection. Additionally, NTG will be benchmarked.

Low




Are there major differences or similarities? Are program incentives set appropriately and similar to industry standards?







32


12. Xcel Energy…

5.8.4 Home Performance with ENERGY STAR Market Transformation ProgramTable 5-95. Home Performance with ENERGY STAR® Market Transformation Program Summary

Topic Summary

Program Description

The Home Performance with ENERGY STAR MTP seeks to reduce energy use using a comprehensive, whole-house approach for a typically underserved residential market. Incentives are paid through the program implementer who pays the consumer, for measures installed, which provide verifiable demand and energy savings.The program will be implemented in the CenterPoint Houston service territory using a third-party program implementer. The third-party implementer will recruit and train project sponsors and insure program goals are met. For 2012, a limited geographic area was targeted to test the program plan and develop the necessary contractors to implement the program across the service territory. For 2013 no changes were made to the program design, however all customers can participate.

Program Year(s) New for PY2012, carried into PY2013

Target Markets Market Segments: Residential customers Eligibility Criteria: In order to participate, the home must not have received

any improvements from any other CenterPoint Energy program within the past ten years.



Marketing Strategies: CenterPoint Houston will promote the Home Performance with ENERGY STAR MTP in the following manner:

o Advertisement and outreach will continue on a limited geographical area and will be conducted through community centers, faith based organizations, and other similar organizations;

o Attends appropriate industry-related meetings and seminars to generate awareness and interest;

o Participate in state-wide outreach activities;o Conducts workshops as necessary to explain elements such as

responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process.

Program Sponsors: HVAC contractors, window contractors, and insulation contractors.



33


12. Xcel Energy…

Topic Summary


Measure offerings: Options include:o High-efficiency attic insulationo Tight ductso High-efficiency heat pumpo High-efficiency compact fluorescent light bulbso ENERGY STAR applianceso High-efficiency non-electric resistance water heatero High-efficiency furnaceo Combustion safetyo High-efficiency air conditioningo Insulated tight ducts

Technical Assistance: Homeowner selects a participating contractor to perform the Home Energy Assessment. The fee charged for the Home Energy Assessment varies by contractor. The contractor will review findings and recommendations for improvements, and develop a home performance contract prior to the installation of energy efficiency measures.

Rebates/Incentives: homes will be paid based upon kW and kWh that is calculated for each home



Utility representative performs a quality assurance check of work completed at each home


34


12. Xcel Energy…

Table 5-96. Home Performance with ENERGY STAR® Market Transformation Program EM&V Plan


Evaluation Priority





How effective is the Home Energy Assessment in educating customers about their home energy use and opportunities for improvement?

Are customers making behavioral changes that may contribute to potentially untracked savings?

How effective is the Home Performance with ENERGY STAR MTP in promoting insulation and other energy retrofit projects?

What are the barriers from customers going from a Home Energy Assessment to project completion, including specific program requirements?

What portion of customers install their own equipment versus using a program-supported contractor, and is there a difference in installation quality between the two groups? If so, what impact does that difference have on program performance and efficiency, if any? Do program sponsors have sufficient information to promote the program? What additional education, training, or tool would be helpful in selling program measures to customers?







- 7


- 20


35


12. Xcel Energy…


5.9.1 Residential and Small Commercial Standard Offer ProgramTable 5-97. Residential Standard Offer Program Summary

Topic Summary

Program Description


Target Markets Market Segments: Residential homes Eligibility Criteria: Maximum demand <100kW Applications: Retrofit applications


Marketing Strategies:o Maintains internet website with detailed project eligibility, end-

use measures, incentive structure, procedures, application forms and list of third-party project sponsors

o Utilizes mass e-mail notifications to potential project sponsors to inform them of the program start date and informational meetings

o Participates in appropriate industry-related meetings and events to generate awareness and interest

o Conducts workshops as necessary to explain elements such as responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process

Project Sponsors include a range of energy efficiency service providers.o

Implementation and Delivery Implementers: CenterPoint


Measure offerings: Any Commission-approved measure included in the statewide Residential SOP template, or any Commission-approved measure assigned a deemed savings value for the Residential customer class is eligible under SOP, including: Attic insulation, duct sealing, caulking/weather-stripping, AC, heat pumps, water heaters, ENERGY STAR windows, refrigerators, dishwashers, clothes washers, solar window screens, window film, wall insulation, floor insulation, water heater jackets, and renewable energy sources






36


12. Xcel Energy…




Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 1% and 7% of energy and demand for CenterPoint's portfolio.

High







standards?



1 1


10 30


- 15


Market actor surveys: Survey program sponsors to understand impact of program to encourage measure adoption.

10

37


6. EL PASO ELECTRIC

This section addresses the energy efficiency and load management portfolio for El Paso Electric. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 6-99 shows the rate of participation and claimed energy and demand savings for El Paso Electric’s programs for PY2012.


Program Category

Program Name

Program Type

2012 Participating

Customers

2012 Demand Savings

(kW)


o kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTPLarge C&I Solutions MTP

Commercial Solutions 38 1,637 14% 6,522,000 31%

Com MTP

Small Comm. Solutions MTP

Small Business Direct install

247 906 8% 4,157,000 20%

Com MTPTexas SCORE MTP


50 692 6% 3,102,000 15%


Commercial SOP 6 290 2% 1,461,000 7%

LI/HTR MTP

Hard-to-Reach Solutions MTP

Hard-to-reach SOP 593 575 5% 769,000 4%

Load Management

Load Management SOP


11 7,035 58% 24,000 0%

Pilot Program

PV/Solar Pilot MTP

P/V Solar Pilot MTP / SMART SOURCE PV Pilot (Res and Nonres)

87 111 1% 390,000 2%

Pilot Program

Rebate Pilot MTP

Commercial Solutions 8 9 0% 487,000 2%

Res MTPAppliance Recycling MTP

Appliance Recycling 1568 301 3% 1,844,000 9%

1


12. Xcel Energy…

Program Category

Program Name

Program Type

2012 Participating

Customers

2012 Demand Savings

(kW)


o kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Res MTP LivingWise® MTP


8016 60 0% 1,532,000 7%

Res MTPResidential Solutions MTP

Residential Solutions 710 413 3% 559,000 3%

Table 6-100 shows the projected energy and demand savings for the El Paso Electric programs for PY2013.


Program Category Program Name Program

Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP Large C&I Solutions MTP

Commercial Solutions 1,800 16% 7,884,000 35%

Com MTP Small Comm. Solutions MTP

Small Business Direct Install

730 6% 3,197,400 14%

Com MTP Texas SCORE MTPCitySmart / SCORE / Government

600 5% 2,365,200 11%


LI/HTR MTP Hard-to-Reach Solutions MTP

Hard-to-reach SOP 571 5% 1,000,392 4%



6,000 52% 20,000 0%

Pilot Program PV/Solar Pilot MTP


129 1% 452,892 2%

Pilot Program Rebate Pilot MTP Commercial Solutions 124 1% 543,120 2%

2


12. Xcel Energy…


Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Res MTP Appliance Recycling MTP

Appliance Recycling 509 4% 1,783,536 8%

Res MTP LivingWise® MTP Education Kit Programs 60 1% 1,531,707 7%

Res MTP Residential Solutions MTP

Residential Solutions 300 3% 525,600 2%








6.2.1 Large C&I Solutions Market Transformation Program Table 6-101. Large C&I Solutions Market Transformation Program Summary

Topic Summary

Program Description

The Large C&I Solutions MTP offers commercial customers both cash and non-cash incentives for implementing energy efficiency improvements. The program targets commercial customers with a demand of greater than 100 kW. This program also includes technical assistance to help identify and evaluate energy efficiency opportunities as well as communication support to help publicize community leadership and accomplishments in energy efficiency. Financial incentives are offered for projects that reduce peak energy demand.

Target Markets Market Segments: Commercial Facilities Eligibility Criteria: Commercial facilities >100kW within EPE’s service


3


12. Xcel Energy…

Topic Summary


Marketing Strategies: EPE plans to market the availability of this program in the following manner:

o Maintains internet website with detailed information regarding requirements for project participation, project eligibility, end-use measure eligibility, incentive levels, application procedures, program manuals and available funding;

o Offers outreach workshops and webinars to explain elements such as responsibilities of the project sponsors, project requirements, incentive information and the application and reporting processes;

o Gauges Customer/EESP interest in its workshops by participation levels and if warranted offers workshops dedicated to specific programs;

o Local companies contacted and projects identified and company selects contractors to do the work

o Utilizes mass electronic mail (e-mail and webinar) notifications to keep potential project sponsors interested and informed;

o Participates in state-wide outreach activities as may be available;

o Attends appropriate industry-related meetings to generate awareness and interest;

o Marketing includes outreach to active contractors, architectural firms, engineering firms and other building industry players to raise overall energy efficiency practices across the marketplace.





Measure offerings: HVAC, lighting, and roofing or others (motors, air compressors, cooling towers, data centers, etc) which may require M&V planning and metering (New Construction: HVAC and lighting)

Technical Assistance: includes communications support in addition to assistance in the identification and evaluation of energy efficiency measures





4


12. Xcel Energy…

Table 6-102. Large C&I Solutions Market Transformation Program EM&V Plan


Evaluation Priority

The Large C&I Solutions Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

Medium










15 15


- 5


- 15


4

5


12. Xcel Energy…

6.2.2 Small Commercial Solutions Market Transformation Program Table 6-103. Small Commercial Solutions Market Transformation Program Summary

Topic Summary

Program Description

The Small Commercial Solutions MTP offers small commercial customers both cash and non-cash incentives for implementing energy efficiency improvements. The program targets small commercial customers with a demand of equal to or less than 100 kW. Financial incentives are provided directly to the contractor, thereby reducing a portion of the project cost for the customer. The program focuses not only on improving energy efficiency of small commercial facilities, but also the installation practices of participating contractors. This is done through education of the local contractors, as well as the public. The implementer helps the contractors improve their ability to identify, evaluate, and sell energy efficiency improvements to small business owners and assists consumers in evaluating energy efficiency proposals from vendors.

Target Markets Market Segments: Small Commercial Facilities Eligibility Criteria: Small commercial facilities <=100kW within EPE’s service






o Gauges EESP interest in its workshops by participation levels and if warranted offers workshops dedicated to specific programs;


o Participates in state-wide outreach activities as may be available;o Attends appropriate industry-related meetings to generate

awareness and interest;o Marketing includes outreach to active contractors, architectural

firms, engineering firms and other building industry players to raise overall energy efficiency practices across the marketplace.

Program Sponsors: Contractors



6


12. Xcel Energy…

Topic Summary


Measure offerings: Air conditioner, lighting, and roofing (New Construction: air conditioning and lighting)

Technical Assistance: provided by contractor Rebates/Incentives: provided to contractor Program Direct Install: N/A


Pre and post on-site inspections for 100% of first 5 projects by contractor, then 15% of ongoing projects

Pre and post inspection is conducted by third-party implementer


7


12. Xcel Energy…

Table 6-104. Small Commercial Solutions Market Transformation Program EM&V Plan


Evaluation Priority

The Small Commercial Solutions Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

Medium










10 20


- 10


- 20

Market actor surveys: Survey trade allies/contractors active in the program to understand program operation, barriers to participation, needed program improvements, results in adoption of energy efficient practices and installation of high efficiency equipment among small commercial facilities.

5

8


12. Xcel Energy…

6.2.3 Texas SCORE Market Transformation Program Table 6-105. Texas SCORE Transformation Program Summary

Topic Summary

Program Description

The SCORE program helps public schools, city, county and state governmental customers to identify opportunities and implement energy efficiency measures. The program pays financial incentives for the installation of energy efficiency measures that reduce peak demand and energy use, as well as non-cash incentive tools used to identify their critical needs and promote best business practices. These tools and services include energy master planning workshops, energy performance benchmarking, and technical assistance to identify/assess/implement energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures.

Target Markets Market Segments: Education and Government Facilities Eligibility Criteria: Education and government facilities within EPE’s service






o Gauges Customer/EESP interest in its workshops by participation levels and if warranted offers workshops dedicated to specific programs;




o Marketing includes outreach to customers, active contractors, architectural firms, engineering firms and other building industry players to raise overall energy efficiency practices across the marketplace.




9


12. Xcel Energy…

Topic Summary


Measure offerings: HVAC, lighting, and roofing (New Construction: HVAC and lighting), along with M&V-related measures, as can be quantifiable via IPMVP measurement Options

Technical Assistance: includes communications support, performance benchmarking, and energy master planning workshops in addition to assistance in the identification of energy efficiency measures





10


12. Xcel Energy…

Table 6-106. Texas SCORE Market Transformation Program EM&V Plan


Evaluation Priority

The Texas SCORE Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

High










3 6


- 3


- 6


1

11




Topic Summary

Program Description

The Commercial Standard Offer Program (SOP)provides incentives to EESPs for qualifying projects. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU.

Target Markets Market Segments: Commercial/industrial businesses Eligibility Criteria: Minimum project size for eligible projects is 5 kW of

demand savings For a customer to be eligible he/she must be a non-residential distribution

voltage customer of EPE Applications: New or retrofit applications


Marketing Strategies: examples may include website, retailer partners, bill inserts, home shows, etc.

Program Sponsors include:o Energy service companies (ESCOs)o Energy Efficiency Service Providers (EESPs)o National or local contractorso National or local companies that provide energy-related products

(i.e., Lighting or HVAC)o Commercial Customers whose Peak Demand equals or is

greater than 50 kW acting as their own Project Sponsor




Measure Offerings: HVAC, lighting, refrigeration, etc. Technical Assistance: at discretion of the program sponsor, not part of



12


12. Xcel Energy…

Topic Summary


Pre and post on-site inspections for a census of projects Conducted by utility



Description 2012

2013

Evaluation Priority


High






1 1


6 6


- 3


- 6

13


12. Xcel Energy…

Description 2012

2013


5

6.4 LOW-INCOME/HARD-TO-REACH MARKET TRANSFORMATION

6.4.1 Low Income Residential Solutions Market Transformation ProgramTable 6-109. Low Income Residential Solutions Program Summary

Topic Summary

Program Description

The Low Income Residential Solutions MTP provides incentives vendors to provide energy-efficiency measures and energy education to qualifying low-income customers.

Target Markets Market Segments: Residential hard-to-reach Eligibility Criteria: Residential customers at or below 200% of the federal

poverty level Applications: Retrofit applications


Marketing Strategies:o EPE maintains websites www.epelectricefficiency.com and

www.epelectric.com. EPE's websites are the primary method of communication used to provide potential project sponsors with program updates and information. The websites contain detailed information regarding requirements for project participation, project eligibility, end-use measure eligibility, incentive levels, application procedures, program manuals, and available funding.

o EPE offers one-on-one outreach with EESPS given the relatively small number of participating contractors. EPE explains elements such as the responsibilities of project sponsors, project requirements, incentive information, and the application and reporting processes.

o EPE gauges EESP interest by participation levels. If warranted, EPE will offer education dedicated to specific programs.

o EPE utilizes mass electronic mail (e-mail and webinar) notifications to keep potential project sponsors interested and informed.

o EPE participates in state-wide outreach activities as may be available and attends appropriate industry-related meetings to generate awareness and interest.

Participating Contractors represent a range of energy efficiency service providers.

Implementation and Delivery Implementers: CLEAResult

14


12. Xcel Energy…

Topic Summary


Measure offerings: windows, insulation, air infiltration, duct sealing, and solar screens





Pre and post on-site inspections for the first five projects for each new contractor, then 15% thereafter

Inspections conducted by CLEAResult


15


12. Xcel Energy…

Table 6-110 Hard-to-Reach Solutions EM&V Plan


Evaluation Priority

El Paso Electric's Low Income Residential Solutions MTP is prioritized at Medium as it is similar to other HTR SOPs in delivery. This program comprises 4% and 9% of energy and demand for El Paso Electric's portfolio.

Medium







standards?



1 1


35 35


- 15



2

16


12. Xcel Energy…

6.5 LOAD MANAGEMENT

6.5.1 Load Management Standard Offer ProgramTable 6-111. Commercial Load Management Standard Offer Program Summary

Topic Summary

Program Description

The Load Management Program is designed to reduce electric demand or kW during EPE's peak demand periods, as necessary. This program is performance-based and offers incentive payments to Customers for curtailing electric load upon notice. Customers enter into an agreement with EPE to reduce their load by an agreed-upon amount during curtailments. Program runs from June 1st through September 30th. Peak demand periods for this program are defined as weekdays from 1:00 p.m. to 7:00 p.m. Mountain Daylight Time (MDT).



o Customer must be a non-residential EPE customer taking service at the distribution level.

o must be equipped with an EPE Interval Data Recorder (IDR) meter or an EPE meter capable of recording demand intervals.

o Customer must be capable of curtailing a minimum of 100 kW during the summer peak periods at each contracted site.

o Customers who have contracted rates or are taking service at 69 KV or greater are not eligible for this program.


Marketing Strategies: website, utility direct contact, etc. Program Sponsors: national or local energy efficiency service providers

(EESPs) or individual customers that identify interruptible load in their own facilities.





program design Rebates/Incentives: El Paso Electric will pay a participating customer (or

the project sponsor, if different) up to $60 per kW of verified curtailed load each year of participation up to the contracted amount.



El Paso Electric will verify actual demand savings from interruptions.



17


12. Xcel Energy…


Evaluation Priority


Low




Program tracking system review: Review data for accuracy.Metered Data: Program rules require the installation of an interval data recorder meter to measure the whole premise interval loads. Collection of these data, will allow for validation of reported performance.

1 1



Participant surveys: Survey a sample of participants to learn about the program participation experience and satisfaction. - 6


18


12. Xcel Energy…

6.6 PILOT

6.6.1 PV/Solar Pilot Market Transformation Program Table 6-113. Solar PV Program Summary

Topic Summary

Program Description

The solar PV pilot program provides incentives to both residential and commercial customers. Incentives are paid to Solar PV Service Providers. The utility has a limited group of service providers determined through a selection process based on meeting minimum eligibility criteria, complying with all program rules and procedures, and submitting documentation describing their projects.

Target Markets Market Segments: non-residential & residential Eligibility Criteria: maximum rebated capacity is 10 kW for residential, 50

kW for non-residential For a customer to be eligible he/she must be a distribution voltage

customer of EPE Applications: New or retrofit applications




(e.g., contracting) or productso


Implementers: Third Party Implementer (Frontier Associates and Clean Energy Associates)


Measure offerings: Solar Photovoltaic (PV) Technical Assistance: The Program Manager may provide and support

technical training and technical assistance opportunities to Service Providers, local code officials, and potential Customers.

Rebates/Incentives: Service Providers may designate the customer, themselves, or a manufacturer or supplier to receive the incentive payment.



Post-installation inspections for a census of projects Conducted by utility EPE will supply a revenue-grade electrical meter to measure the energy

produced by the solar electric system.


19


12. Xcel Energy…

Table 6-114. Solar PV Program EM&V Plan


Evaluation Priority


Medium






1 1


2 2


- -


- -


-

20


12. Xcel Energy…

6.6.2 Rebate Pilot Market Transformation Program Table 6-115. Commercial Rebate Pilot Market Transformation Program Summary

Topic Summary

Program Description

The Commercial Rebate Pilot MTP currently offers three measures to help subsidize part of the high up-front cost of installing specific energy efficiency measures in certain market segments. The three measures are: 1) room HVAC measure primarily addresses energy management solutions for hotel rooms, university dormitories and school classrooms; 2) commercial HVAC measure that provide controls to effectively reduce demand and energy usage for commercial facilities that have multiple HVAC package units; and 3) vending machine measure designed to provide energy and demand savings by controlling the operation of vending machines in commercial customer facilities.

Target Markets Market Segments: Commercial Facilities Eligibility Criteria: Commercial facilities within EPE’s service territory Applications: Retrofit or new construction projects




o Offers outreach workshops and webinars as well as one on one meetings to explain elements such as responsibilities of the project sponsors, project requirements, incentive information and the application and reporting processes;

o Gauges EESP interest in its workshops by participation levels and if warranted offers workshops dedicated to specific programs or products;



o Attends appropriate industry-related meetings to generate awareness and interest.



Implementers: EPE and Frontier as the third-party implementer


Measure offerings: Room and commercial HVAC – GEM Link Wireless Technology, vending machines – Energy Miser products

Technical Assistance: N/A Rebates/Incentives: provided to end-use customer Program Direct Install: N/A


Pre and post on-site inspections for 100% of projects Pre and post inspections are conducted by utility

21


12. Xcel Energy…


Table 6-116. Commercial Rebate Pilot Market Transformation Program EM&V Plan


Evaluation Priority

The Commercial Rebate Pilot Market Transformation Program represents a small portion of the portfolio’s current and future energy use and demand savings. This is a new pilot program that began in 2012 for El Paso, therefore no primary data collection will begin until 2014.

Low









- 5

On-site M&V: New pilot program in 2012–2013, therefore no on-site M&V to be completed. - -

Participant surveys: New pilot program in 2012–2013, therefore no participant surveys to be completed. - -

Market actor surveys: New pilot program in 2012–2013, therefore no market actor surveys to be completed. -

22


12. Xcel Energy…


6.7.1 Appliance Recycling Market Transformation Program Table 6-117. Appliance Recycling Market Transformation Program Summary

Topic Summary

Program Description

The Appliance Recycling MTP provides incentives designed to encourage El Paso Electric’s customers to recycle their older, less efficient refrigerators and freezers rather than use them as secondary or backup units. Unlike other appliances where the old units are usually scrapped when they are replaced, older refrigerators and freezers can stay connected to the electric grid for years after they have been removed from the original location. The Appliance Recycling MTP offers eligible customers a $30 incentive to permit El Paso Electric to remove and recycle their old secondary refrigerator or freezer. El Paso Electric believes that this cost-effective appliance recycling program provides additional demand reduction and energy savings, and reduces system-wide load and peak demand.

Program Year(s) Fully implemented in both PY2012 and PY2013

Target Markets Market Segments: Residential and Commercial customers Eligibility Criteria: EPE service territory The refrigerator or freezer must be clean, empty, defrosted, and in working

condition. The unit must meet the size requirement which is 10–30 cu ft. There is a limit of two units per customer address per calendar year. A side-by-side refrigerator is considered as one appliance for recycling. The unit needs to be plugged in and running on the day of the pickup. Applications: Appliance recycling applications


Marketing Strategies: JACO handles all program marketing including some PR, trade shows, “recycle day,” etc.



Implementers: JACO Environmental is the third-party implementer and the data source


Measure offerings: refrigerators and freezers Technical Assistance: N/A Rebates/Incentives: $30 for the replaced secondary unit Program Direct Install: N/A


Conducted by utility


23


12. Xcel Energy…

Table 6-118. Appliance Recycling Market Transformation Program EM&V Plan


Evaluation Priority

Small contributor to overall portfolio energy savings and measures are deemed.. Low








On-site M&V: None. 0 0



6.7.2 LivingWise® Market Transformation Program Table 6-119. LivingWise® Market Transformation Program Summary

Topic Summary

Program Description

The LivingWise® MTP is a fully implemented program and uses a school-based method that builds student knowledge, provides energy saving devices to families, and serves as an effective community outreach program to improve customer awareness of energy efficiency programs and measures. The program is designed to generate immediate and long-term energy savings for participants. This program reduces market barriers for energy efficient technologies and practices through education of students and their families.LivingWise® MTP identifies and enrolls 6th grade students and teachers within the El Paso Electric Texas service territory. The enrolled participants receive educational materials designed to build knowledge and demonstrate simple ways to save energy by not only changing habits but also changing devices. Materials meet state and national educational standards, which allow the program to easily fit into teachers' existing schedules and requirements.As part of the program, children take home a Resource Action Kit that contains energy savings devices. With the help of their parents, students install the devices in their homes and complete a home energy audit report.

Program Year(s) Fully implemented in both PY2012 and PY2013

Target Markets Market Segments: Residential customers Eligibility Criteria: Schools within EPE’s Texas service territory Applications: Educational and retrofit applications

24


12. Xcel Energy…

Topic Summary


Marketing Strategies: Resource Action Programs takes care of all marketing including PR type events (1-2 per year, depending on the jurisdiction), print promotions, and outreach to teachers and schools.

Program Sponsors: Schools.


Implementers: Resource Action Programs is the third-party implementer and the data source


Measure Offerings: This program provides a kit with two CFLs, a low-flow showerhead, kitchen aerator, night light, and filter alarm, along with educational materials for the families of the participating students on how to best use the provided equipment as well as suggestions for behavioral changes to save energy.

Technical Assistance: N/A Rebates/Incentives: Kit is provided for free to schools and students Program Direct Install: N/A


Unknown


Table 6-120. LivingWise® Market Transformation Program EM&V Plan


Evaluation Priority

Due to program design, the evaluation can really only focus on secondary review of impacts; there will be no primary data collection. Additionally, NTG will be benchmarked.

Low









Participant surveys: None - -

Market actor surveys: None -

25


12. Xcel Energy…

6.7.3 Residential Solutions Market Transformation Program Table 6-121. Residential Solutions Market Transformation Program Summary

Topic Summary

Program Description

The Residential Solution MTP focuses on building a strong participating contractor base. This program is geared towards incentivizing vendors to sell and install projects, rather than providing the direct support, tools, and training necessary for customers and contractors to independently evaluate energy efficiency opportunities, secure budgets through their internal financial planning processes, or oversee these opportunities to their completion.The climate in El Paso is a contributing factor to the relatively low participation in this program. Because of the extensive use of evaporative cooling and the lack of refrigerated air in existing buildings, many of the efficiency measures used by residential contractors (A/C systems, duct sealing, infiltration reductions, and insulation) achieve lower energy savings per measure. As a result, contractors often do not choose to participate in this program due to the reduced revenue potential.To help address barriers, the Residential Solutions MTP offers customers and contractors both cash and non-cash incentives. The cash incentives are at a lower level than typical Residential SOPs, with the difference used to provide non-cash incentives such as technical assistance, education on financing energy efficiency projects, and communications services. The program focuses on improving the efficiency and installation practices of products and services that residential consumers purchase and which local contractors install. In addition to capturing kW reductions, the program helps residential contractors improve their ability to identify, evaluate, and sell efficiency improvements to home owners and assists consumers in evaluating energy efficiency proposals from vendors.

Program Year(s) EPE converted the Residential Solutions Pilot MTP to a fully implemented program in 2012; the program is active for PY2013

Target Markets Market Segments: Residential customers Eligibility Criteria: Homeowners must use participating contractors; eligibility

varies by measure; see “Measure offerings,” below Applications: Retrofit applications


Marketing Strategies: EPE promotes through their website and through the program’s “Communication Support,” which is included as part of the program to help publicize community leadership and accomplishments in energy efficiency.

Program Sponsors: HVAC contractors, window contractors, and insulation contractors



26


12. Xcel Energy…

Topic Summary


Measure offerings:o Duct/air sealing - incentives available for electric A/C cooled

homes onlyo Air infiltration - incentives available for refrigerated A/C cooled

homes onlyo Insulation - the Residential Solutions MTP pays rebates for

increasing attic insulation levels to R-30o Window replacemento Solar Screenso Refrigerated Air Upgrades - incentives are not available for

customers switching from evaporative to refrigerated A/C systems (per PUC directive, as this has been deemed to be a version of ‘load building’)

o Technical Assistance: Provided by participating contractors to help identify and evaluate energy efficiency opportunities as well as administrative program management.



Conducted by CLEAResult and EPE


27


12. Xcel Energy…

Table 6-122. Residential Solutions Market Transformation Program EM&V Plan


Evaluation Priority






What are the processes and protocols followed by program implementation contractors? What is working well? How can these processes be improved upon?


What changes to the program design and deliver improve program performance? Are goals established appropriately, and will they be met? To what degree is the program encouraging adoption of energy efficient





On-site M&V: Conduct on-site M&V with a sample of the population to verify measure installation, a portion of these on-site visits may include metering to verify key parameters as determined in the desk reviews.

0 3


- 10

Market actor surveys: Survey market actors to gain information on key researchable issues above and program attribution. 2

28


7. ENTERGY

This section addresses the energy efficiency and load management portfolio for Entergy. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 7-123 shows the rate of participation and claimed energy and demand savings for Entergy’s programs for PY2012.



Type

2012 Participati

ng Customers

2012 Deman

d Savings (kW)

Percent of

total portfoli

o kW

2012 Energy

Savings (kWh)

Percent of

total portfolio kWh


Commercial Solutions

65 1,700 10% 7,866,000 23%



40 2,800 16% 8,117,000 24%

LI/HTR SOP

Hard-to-Reach SOP

Hard-to-reach SOP 1711 1,800 10% 4,095,00

0 12%

Load Management

Load Management SOP


9 5,500 31% - 0%

Res MTPENERGY STAR Homes MTP


965 700 4% 1,783,000 5%

Res MTP



251 300 2% 792,000 2%


Residential SOP 4631 4,800 27% 11,043,0

00 33%

Table 7-124 shows the projected energy and demand savings for the Entergy programs for PY2013.

1


12. Xcel Energy…



Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh





1,950 13% 7,579,000 28%


Hard-to-reach SOP 1,100 7% 3,687,000 14%

Load Management

Load Management SOP


6,710 43% 40,000 0%

Res MTPEntergy Solutions Premium Home (MTP)


1,700 11% 1,946,000 7%

Res SOP Residential SOP Residential SOP 2,240 14% 6,371,000 23%







2


12. Xcel Energy…


7.2.1 Commercial Solutions Market Transformation Program Table 7-125. Commercial Solutions Market Transformation Program Summary

Topic Summary

Program Description

The Commercial Solutions MTP targets commercial customers. Incentives are paid to Project Sponsors for certain measures installed in new or retrofit applications, which provide verifiable demand and energy savings. Assistance from the program includes technical assistance, communications support for public recognition, and financial incentives for projects that improve the energy efficiency of commercial facilities and result in peak kW reduction for Entergy.

Target Markets Market Segments: Commercial Facilities Eligibility Criteria: Commercial facilities within Entergy’s service territory Applications: Retrofit or new construction projects


Marketing Strategies: Entergy plans to market the availability of this program in the following manner:

o Utilizes mass electronic mail (e-mail) notifications to keep potential project sponsors interested and informed;

o Maintains internet website with detailed project eligibility, end-use measures, incentives, procedures and application forms;



o Contracts with a third-party to implement outreach and planning activities;

o Conducts workshops and webinars to explain elements such as responsibilities of the Project Sponsor, project requirements, incentive information and the application and reporting process;

o Began promoting the awareness of the program by rolling out new program promotions through its website, social media, email blasts, radio promotions and print media.

Program Sponsors: Project sponsors required





Technical Assistance: includes communications support in addition to identification and evaluation of energy efficiency measures

Rebates/Incentives: provided to project sponsor Program Direct Install: N/A



3


12. Xcel Energy…




Evaluation Priority


Medium











12 10


- 3


- 10


3

4


12. Xcel Energy…

7.2.2 SCORE/CitySmart Market Transformation Program Table 7-127. Texas SCORE/CitySmart Market Transformation Program Summary

Topic Summary

Program Description

The SCORE/CitySmart MTP targets public school districts and local, state, and federal governments for participation in the program. The program facilitates the identification of potential demand and energy savings opportunities, general operating characteristics, long-range energy efficiency planning, and overall measure and program acceptance by the targeted customer participants. This is completed through assistance in areas such as energy master planning workshops, energy performance benchmarking and identifying/assessing/implementing energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to energy efficiency measures that reduce peak electricity demand.The Sustainable Schools Program (SSP) was added as part of this program in 2012. The program is offered to select (public and private) elementary and high schools at no cost to the schools to raise awareness and change behavior to have a positive impact on the environment. The program provides training and support for teachers to promote a “green” attitude within the student body and school staff.

Target Markets Market Segments: Education and Government Facilities Eligibility Criteria: Education and government facilities (SSP: public or

private elementary and high schools) within Entergy’s service territory Applications: Retrofit or new construction projects


Marketing Strategies: Entergy plans to market the availability of this program in the following manner:


o Targets a number of customer participants;o Conducts workshops and webinars to explain virtues of the

program and necessary information to begin or continue participation;


o Began promoting the awareness of the program by rolling out new program promotions through its website, social media, email blasts, radio promotions and print media.


5


12. Xcel Energy…

Topic Summary


Implementers:o CLEAResult is the third-party implementer for the Texas

SCORE/CitySmart MTPo Willdan is the third-party implementer for the Sustainable

Schools portion of the program


Measure offerings: HVAC, lighting, motors, window film, roofing or others which may require M&V planning and metering (SSP: N/A)

Technical Assistance: includes communications support, performance benchmarking, and energy master planning workshops in addition to identification of energy efficiency measures (SSP: energy audit kits, educational materials, and training and ongoing support for participating teachers)





6


12. Xcel Energy…

Table 7-128. Texas SCORE/CitySmart Market Market Transformation Program EM&V Plan


Evaluation Priority


High










12 10


- 3


- 11


3

7


12. Xcel Energy…



Topic Summary

Program Description


Target Markets Market Segments: Residential hard-to-reach customers Eligibility Criteria: Participants must have total annual household income at

or below 200% of the federal poverty level Applications: Retrofit applications


Marketing Strategies:o Utilizes mass e-mail notifications to potential project sponsors to

keep potential project sponsors interested and informedo Maintains web site with detailed project eligibility, end-use

measures, incentives, procedures and application formso Attends appropriate industry-related meetings to generate

awareness and interesto Conducts workshops as necessary to explain elements such as


o Entergy began promoting the awareness of its energy efficiency programs by rolling out some new program promotions through its website, social media, email blasts, radio promotions, and print media

Program Sponsors: owners or operators of multifamily residential buildings, not-for-profit housing and community service organizations, energy service companies, local contractors, national or local companies that provide energy-related products and services, and retailers

Implementation and Delivery Implementers: Entergy


Measure offerings: water heating, window AC, duct sealing, lighting, refrigeration, insulation





Post on-site inspections for 3% of invoices submitted by each contractor Conducted by Entergy

8


12. Xcel Energy…




Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 12% and 14% of energy and demand for Entergy's portfolio.

Medium









1 1


10 10


- 5


Market actor surveys: Survey program sponsors to understand impact of program to encourage measure adoption 2

9


12. Xcel Energy…

7.4 LOAD MANAGEMENT


Topic Summary

Program Description

N/A


Target Markets Market Segments: Large Eligibility Criteria: Applications: Existing


Marketing Strategies: Program Sponsors:


Implementers:



program design Rebates/Incentives: Program Direct Install: N/A


Utility


10


12. Xcel Energy…



Evaluation Priority


Low





1 1





11


12. Xcel Energy…


7.5.1 Entergy Solutions Premium Home Market Transformation Program16

Table 7-133. Entergy Solutions Premium Homes Market Transformation Program Summary

Topic Summary

Program Description

The ENTERGY SOL MTP combines the attributes of the ENERGY STAR Homes new construction program with the attributes of the ENERGY STAR Home Performance retrofit program because both programs have been driven predominantly by Home Energy Rating Services (HERS). The HERS raters provide professional assessments on new and existing homes to bring them up to ENERGY STAR standards. Incentives are paid to builders for installing certain measures in new construction applications, which provide verifiable demand and energy savings. For the retrofit application, incentives can be paid to either the contractor that installed the energy efficient measures or the end use customer.

Program Year(s) The ENTERGY SOL MTP is a new program in PY2013. This program combines the attributes of what was Entergy’s ENERGY STAR Homes new construction program with the attributes of what was the ENERGY STAR Home Performance retrofit program.

Target Markets Market Segments: Residential customers Eligibility Criteria: Residential customers in Entergy’s Texas service territory. Applications: New home construction and retrofit applications


Marketing Strategies: Entergy markets the availability of its programs in the following manner:

o Utilizes mass email notifications to keep potential builders interested and informed;

o Maintains Internet website with detailed builder eligibility, end-use measures, incentives, procedures, and application forms;


o Participates in state-wide outreach activities as may be available;o Conducts workshops as necessary to explain elements such as

responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process;

o ETI began promoting the awareness of its energy efficiency programs by rolling out some program promotions through its website, social media, email blasts, radio promotions, and print media.

Program Sponsors: Homebuilder and consumer outreach, HERS raters, homebuilder sales agents, HVAC contractors, homebuilder associations, and media outlets.


Implementers: ICF is the third-party implementer; Frontier is the data source for both programs

16 The Solutions Premium Homes is designed as both new construction and retrofit combining the two separate PY2012 programs.

12


12. Xcel Energy…

Topic Summary


Measure offerings: For new construction, the program takes a whole-home perspective; on the retrofit side, measures could include offerings: duct/air sealing; air infiltration; insulation; window replacement; and HVAC measures

Technical Assistance: On the new construction side, builders must work with raters; on the retrofit side, homeowners must use a participating contractor

Rebates/Incentives: Varies by retrofit versus new construction Program Direct Install: N/A


New homes side, ICF does nearly 100% QA/QC through either field inspections and/or REM/Rate file review

On the retrofit side a sample receives QA/QC.


13


12. Xcel Energy…

Table 7-134. Entergy Solutions Premium Homes Market Transformation Program EM&V Plan


Evaluation Priority

While this program does contribute to the overall portfolio of energy savings at a higher level than other programs in the portfolio, the majority of savings are from deemed measures.

Medium






realtors? Which track is leading to greater energy savings/more efficient homes (new or

existing homes)? How does builder and customer satisfaction vary by track? Do program sponsors have sufficient information to promote the program? What






Desk reviews: Will review the program calculator(s) to deriveenergy savings, customer invoices, and QA/QC M&V reports. - 17


- 6


- 20

Market actor surveys: Survey EESPs to gain information on key researchable issues above and program attribution. -

14


12. Xcel Energy…



Topic Summary

Program Description

The Residential Standard Offer Program provides incentives for the retrofit installation of a wide range of measures that reduce energy costs, reduce peak demand and save energy in residential facilities.

Target Markets Market Segments: Residential customers Eligibility Criteria: Residential customers whose houses or apartments were

built before January 2003 Applications: New and retrofit applications


Marketing Strategies:o Utilizes mass e-mail notifications to potential project sponsors to

keep potential project sponsors interested and informedo Maintains web site with detailed project eligibility, end-use

measures, incentives, procedures and application formso Attends appropriate industry-related meetings to generate

awareness and interesto Conducts workshops as necessary to explain elements such as


o Entergy began promoting the awareness of its energy efficiency programs by rolling out some new program promotions through its website, social media, email blasts, radio promotions, and print media

Program Sponsors: owners or operators of multifamily residential buildings, not-for-profit housing and community service organizations, energy service companies, local contractors, national or local companies that provide energy-related products and services, and retailers

Implementation and Delivery Implementers: Entergy






15


12. Xcel Energy…

Topic Summary


Post on-site inspections for 3% of invoices submitted by each contractor Conducted by Entergy




Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 33% and 14% of energy and demand for Entergy's portfolio.

High







standards?



1 1


20 60


- 30



5

16


8. ONCOR

This section addresses the energy efficiency and load management portfolio for Oncor. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 8-137 shows the rate of participation and claimed energy and demand savings for Oncor’s programs for PY2012.



2012 Participating

Customers

2012 Demand Savings

(kW)


o kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP Air Conditioning MTP


53 252 0% 692,356 0%

Com MTP Educational Facilities MTP


190 4,273 3% 11,704,592 6%

Com MTP Government Facilities MTP

CitySmart / SCORE / Government 38 1,117 1% 5,111,850 3%

Com SOP Commercial SOP (Basic) Commercial SOP 273 5,662 4% 31,667,675 16%

Com SOP Commercial SOP (Custom) Commercial SOP 380 7,490 6% 44,524,025 23%

LI/HTR SOP Hard-to-Reach SOP Hard-to-reach SOP 9869 7,951 6% 33,277,620 17%

LI/HTR SOPTargeted Weatherization LI SOP


1267 631 0% 3,956,697 2%

Load Management


Commercial Load Management SOP 157 84,849 66% - 0%

Res MTP Air Conditioning MTP


990 878 1% 2,664,881 1%

Res MTPENERGY STAR® Homes MTP

ENERGY STAR New Homes 500 557 0% 1,332,485 1%

1


12. Xcel Energy…


2012 Participating

Customers

2012 Demand Savings

(kW)


o kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Res SOP Home Energy Efficiency SOP Residential SOP 16319 15,836 12% 59,894,661 31%

Table 8-138 shows the projected energy and demand savings for the Oncor programs for PY2013.



2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP Air Conditioning MTP


329 0% 929,917 0%

Com MTP Educational Facilities MTP


3,673 3% 10,293,280 4%

Com MTP Government Facilities MTP

CitySmart / SCORE / Government 940 1% 2,635,008 1%

Com SOP Commercial SOP (Custom)/(Basic) Commercial SOP 20,500 17% 104,156,40

0 44%

Com SOP Solar PV SOPP/V Solar Pilot MTP / SMART SOURCE PV Pilot (Res and Nonres)

4,450 4% 8,576,000 4%


LI/HTR SOPTargeted Weatherization LI SOP


1,650 1% 5,163,685 2%

Load Management


Commercial Load Management SOP 55,000 46% - 0%

Res MTP Air Conditioning MTP


867 1% 2,482,586 1%

Res SOP Home Energy Efficiency SOP Residential SOP 19,465 16% 64,795,816 28%

2


12. Xcel Energy…


2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Res SOP Solar PV SOPP/V Solar Pilot MTP / SMART SOURCE PV Pilot (Res and Nonres)

4,787 4% 9,228,249 4%







3


12. Xcel Energy…


8.2.1 Air conditioning Market Transformation ProgramTable 8-139. Air Conditioning Market Transformation Program Summary

Topic Summary

Program Description

Oncor’s AC MTP covers both the residential and small commercial sectors and offers incentives to distributors of residential and commercial air conditioning systems. The objective of this program is to increase the market penetration of high efficiency air conditioning units in these two sectors in order to provide cost-effective reductions in summer peak demand. Additional objectives of this program are to achieve customer demand and energy savings and encourage private sector delivery of energy efficiency products and services. The program is focused on replacement systems in the residential market between 1.5 and 5 tons and new and replacement installations in the commercial market between 1.5 tons and 63.3 tons and the air conditioning contractors who install them.

Program Year(s) Fully implemented in PY2012 and PY2013

Target Markets Market Segments: Residential and small commercial customers Eligibility Criteria:

o Residential = the air conditioning system must be a new matched split system less than 65,000 BTUH with an AHRI (Air Conditioning, Heating and Refrigeration Institute) rating of 16 SEER (Seasonal Energy Efficiency Ratio) / 12 EER (Energy Efficiency Ratio) or higher. A single package system minimum requirement is a 16 SEER / 12 EER. Heat pump replacement systems must be a new split system with a rating of 16 SEER / 12 EER and 8.2 HSPF (Heating Seasonal Performance Factor) or higher. A single package system minimum requirement is a 16 SEER / 8.2 HSPF. Geothermal systems less than 135,000 BTUH must have an EER of 14.1 and a Coefficient of Performance (COP) of 3.3 or greater. Installation must be completed in residential homes that are connected to the Oncor distribution system.

o Small commercial = air conditioning with split systems less than 65,000 BTUH must be new with an AHRI rating of 14 SEER / 12 EER or higher. Single package systems must be 14 SEER / 11.6 EER. Heat pump replacement split systems must be new with a rating of 14 SEER / 12 EER and 8.5 HSPF. Single package heat pump systems must be 14 SEER / 11.6 EER and 8 HSPF or higher. For spilt and single package systems ranging from 65,001 to 135,000 BTUH, the AHRI rating requires a minimum rating of 11.5 EER or higher. Heat pumps have a minimum of 11.5 EER and a 3.4 COP. For systems ranging from 135,001 to 240,000 BTUH, the minimum rating required is a 11.5 EER. Heat pumps must have a minimum of 11.5 EER and 3.4 COP. For systems ranging from 240,000 BTUH to less than 760,000 BTUH, the minimum rating is a 10.5 EER and 3.2 COP. Geothermal systems less than 135,000 BTUH must have an EER of 14.1 and a Coefficient of Performance (COP) of 3.3 or greater. Installation must be completed in commercial sites that are connected to the Oncor distribution system.

4


12. Xcel Energy…

Topic Summary

Applications: Residential retrofit, and commercial retrofit and new construction applications


Marketing Strategies: Program Sponsors: HVAC distributors


Implementers: ICF is the third-party implementer; Oncor is the data source


Measure offerings: air conditioners Technical Assistance: N/A Rebates/Incentives: Program Direct Install: N/A


Oncor implementation program manager review submittals from program implementation and service providers to ensure accurate data; for commercial projects, 98% of projects have pre-inspections; on residential side, Oncor program manager selects a sample of projects to review; for residential on-sites, either an Oncor engineer or contracted inspector with review a sample of projects.


5


12. Xcel Energy…

Table 8-140. Air Conditioning Market Transformation Program EM&V Plan


Evaluation Priority

Medium: represents less of the portfolio overall savings, with the majority of savings from deemed measures. Medium












- 17


- 35


6


12. Xcel Energy…

8.2.2 Educational Facilities Market Transformation ProgramTable 8-141. Educational Facilities Market Transformation Program Summary

Topic Summary

Program Description

The Educational Facilities MTP helps independent school districts (private and public schools K-12, charter schools, colleges and universities) develop an Energy Master Plan, benchmark energy use and identify/assess/implement energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to buy down the capital cost of energy-efficient systems.

Target Markets Market Segments: Educational Facilities Eligibility Criteria: Private and Public Schools K-12, Charter Schools and

Universities within Oncor’s service area and served by an Oncor electric meter



Marketing Strategies: website, outreach with trade organizations Program Sponsors: N/A




Measure offerings: HVAC, lighting, motors, window film, roofing Technical Assistance: includes communications assistance, financing

assistance, performance benchmarking and energy master planning in addition to identification of energy efficiency measures



Pre and post on-site inspections for a majority of projects Conducted by third-party implementer


7


12. Xcel Energy…

Table 8-142. Educational Facilities Market Transformation Program EM&V Plan


Evaluation Priority

The Educational Facilities Market Transformation Program in combination with the Government Facilities Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

High










6 44


- 20


- 44

Market actor surveys: Survey trade allies/contractors active in the program to understand program operation, barriers to participation, needed program improvements, results in adoption of energy efficient practices and installation of high efficiency equipment among educational facilities.

8

8


12. Xcel Energy…

8.2.3 Government Facilities Market Transformation ProgramTable 8-143. Government Facilities Market Transformation Program Summary

Topic Summary

Program Description

The Government Facilities MTP helps city and county governments develop an Energy Master Plan, benchmark energy use and identify/assess/implement energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to buy down the capital cost of energy-efficient systems.

Target Markets Market Segments: Local Government Facilities Eligibility Criteria: Local cities and counties and served by an Oncor electric

meter Applications: Retrofit or new construction projects


Marketing Strategies: website, outreach with trade organizations Program Sponsors: N/A




Measure offerings: HVAC, lighting, motors, window film, roofing Technical Assistance: includes communications assistance, financing

assistance, performance benchmarking and energy master planning in addition to identification of energy efficiency measures



Pre and post on-site inspections for a majority of projects Conducted by third-party implementer


9


12. Xcel Energy…

Table 8-144. Government Facilities Market Transformation Program EM&V Plan


Evaluation Priority

The Government Facilities Market Transformation Program in combination with the Educational Facilities Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

High










5 35


- 17


- 35

Market actor surveys: Survey trade allies/contractors active in the program to understand program operation, barriers to participation, needed program improvements, results in adoption of energy efficient practices and installation of high efficiency equipment among governmental facilities.

8

10


12. Xcel Energy…


8.3.1 Commercial Standard Offer Program (Basic & Custom Components)Table 8-145. Commercial Standard Offer Program Summary

Topic Summary

Program Description

The Commercial Standard Offer Program (SOP) has two components—Large (Custom) and Small (Basic) Commercial. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors in the Custom Program determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU. The Basic Program has an unlimited number of participanting project sponsors.

Target Markets Market Segments: large and small commercial businesses Eligibility Criteria (Custom): measurement and verification projects must

have a $10,000 minimum incentive, and maximum project size can have incentives that exceed $300,000, and can span multiple program years

Eligibility Criteria (Basic): New or retrofit projects with incentives less than $300,000. Savings and incentives are based on deemed savings.





(e.g., contracting) or products (e.g., lighting and HVAC equipment)

o Retail Electric Providers (REPs)o Individual customers with metered electrical demand exceeding

50 kW that implement energy efficiency measures in their own facilities.




Measure offerings: HVAC, lighting, refrigeration, other Technical Assistance: at discretion of the program sponsor, not part of

program design Incentives: provided to program sponsor who passes on at their discretion

to end-use customer Program Direct Install: N/A



11


12. Xcel Energy…


Table 8-146. Commercial Standard Offer Program (Basic) EM&V Plan


Evaluation Priority


High






1 1


20 30


- 15


- 30


5


12


12. Xcel Energy…

Table 8-147. Commercial Standard Offer Program (Custom) EM&V Plan


Evaluation Priority


High






1 1


20 40


- 20


- 40


5

13


12. Xcel Energy…

8.3.2 Solar PV Standard Offer ProgramTable 8-148. Solar PV Standard Offer Program Summary

Topic Summary

Program Description

The SOLAR PHOTOVOLTAIC STANDARD OFFER PROGRAM (SPVSOP) has two components—Residential and Commercial. Incentives are paid to Energy Efficiency Service Providers. The utility has a limited group of service providers determined through a selection process based on meeting minimum eligibility criteria, complying with all program rules and procedures, submitting documentation describing their projects, and entering into an Umbrella Contract within the Energy Efficiency Program Management.

Target Markets Market Segments: residential and commercial Eligibility Criteria: The solar array azimuth shall be within +/- 20 degrees of

south; the tilt angle shall be between 0 (horizontal) and latitude +15 degrees.o Residential; 1 kWDC STC to 10 kWDC STC

o Commercial; Minimum 1 kWDC STC, upper limit of PV output of 75% of the Host Customer’s Demand (kW) during the summer Peak Demand.

Applications: retrofit applications


Marketing Strategies: rely upon the marketing capabilities of the Service Providers to sell or lease the solar photovoltaic systems to eligible Oncor customers


(e.g., contracting) or productso Retail Electric Providers (REPs)o Self-sponsors whose commercial Peak Demand exceeds 50 kW.




Measure offerings: solar photovoltaic (PV) Technical Assistance: at discretion of the program sponsor, not part of program

design Rebates/Incentives: provided to service provider who passes on at their

discretion to end-use customer kW(Demand Savings) 0.83 * kW DCSTC installed at $538.79/kW AC Commercial; kWh(Energy Savings 1.6 * watts DCSTC installed at $0.41/kWh AC Residential; kWh(Energy Savings 1.6 * watts DCSTC installed at $0.53/kWh AC Program Direct Install: N/A


Pre desk reviews for a census of projects Post on-site inspections for a census of projects Conducted by utility The earlier pilot program required that ‘All projects must include an electrical

meter to measure the energy produced by the solar electric system’. These data may be useful in evaluating the full program since performance should be comparable between the pilot and SPVSOP.

14


12. Xcel Energy…


Table 8-149. Solar PV Standard Offer Program EM&V Plan


Evaluation Priority

Medium priority was given to the solar program evaluation because deemed savings dominate the savings across utilities, solar programs tend to be more expensive than others, and solar programs may play a bigger role in utility portfolios in the future. The savings calculations for Oncor use deemed savings for PV systems. Desk reviews will also be performed to check calculations and verify user inputs for a sample of projects. Where available, metered data will be used to true-up simulated data. Onsite data collection will be used to collect data to true-up simulations if metered data is not available.

Medium


What are the gross and net impacts of the solar programs at the utility level? What are the gross and net impacts at the measure level? Are sponsor provided savings inputs and deemed savings parameters providing



Program Tracking System Review. Review tracking data for a sample of projects for each utility. Ensure all project activity is included and check for consistency with reported savings in utility annual reports.Metered Data: Pilot program rules required the installation of a meter to measure the output of the PV system. Collection of these data, even if only in monthly intervals, will allow for a critical true-up of simulated and expected system performance to adjust for exogenous factors not captured in the simulations and expected performance.

1 1


5 15


- 5


- 15


2

15


12. Xcel Energy…



Topic Summary

Program Description


Target Markets Market Segments: Low-income residential customers Eligibility Criteria: Participants must have total annual household income at



Marketing Strategies: Oncor markets to trade organizations, and program sponsors develop their own marketing materials

Implementation and Delivery Implementers: Oncor


Measure offerings: attic insulation, duct sealing, caulking/weatherstripping, HVAC (central AC, heat pumps, window AC), water heaters, refrigerators, solar screens, wall insulation, CFLs, water heater jackets, ceiling fans


Incentives: provided to program sponsor who passes on at their discretion to end-use customer



Post on-site inspections, with confidence level at program manager's discretion

Conducted by Oncor and contracted inspectors


16


12. Xcel Energy…



Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 17% and 9% of energy and demand for Oncor's portfolio.

Medium









1 1


44 44


- 20



17


12. Xcel Energy…

8.4.2 Targeted Weatherization LI Standard Offer ProgramTable 8-152. Low-Income Weatherization Standard Offer Program Summary

Topic Summary

Program Description


Target Markets Market Segments: Residential hard-to-reach customers Eligibility Criteria: Participants must have total annual household income at



Marketing Strategies: Program sponsors develop their own marketing materials

Program Sponsors: TDHCA sub-recipients and other not-for-profit community action and government agencies

Program Sponsors: Designated federal Weather Assistance Program (WAP) sub-recipient agencies

Implementation and Delivery Implementers: Texas Association of Community Action Agencies (TACAA)


Measure offerings: Attic insulation, duct sealing and caulking/weather-stripping around doors and windows, central air conditioning units, central heat pumps, window air conditioning units, replacement of electric water heaters, installation of ENERGY STAR® refrigerators, solar window screens, wall insulation, CFLs, water saving devices, and water heater jackets








18


12. Xcel Energy…

Table 8-153 Low Income Weatherization Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the Low-Income/HTR Weatherization Programs comprise 1% of the energy and 0% of the demand savings for all 2012 program, and 2% and 7% of energy and demand for Oncor's portfolio; however, SB 1434 requires T&D utilities to spend 10% of their energy-efficiency budget on targeted low-income weatherization programs.

Medium








Program tracking system review: Review EEPM data for accuracy and confirm estimated savings concur with deemed savings database

1 1


44 44


- 15



19


12. Xcel Energy…

8.5 LOAD MANAGEMENT

8.5.1 Commercial Load Management Standard Offer ProgramTable 8-154. Commercial Load Management Standard Offer Program Summary

Topic Summary

Program Description

Under the Commercial Load Management Standard Offer Program, Oncor pays incentives to Service Providers who work with commercial customers to achieve documented, on-peak demand reductions. The demand reductions must be verified by Oncor in order for the incentives to be paid. Oncor does this by reviewing data recorded by Interval Data Recorders (IDRs) and advanced meters and calculating the amount of demand savings achieved through the curtailment during the summer on-peak season. The incentive is paid directly to the Service Provider.



o Each project must achieve a total estimated demand savings of at least 100 kW during the on-peak demand period.

o A single project may involve the Service Provider identifying the total Curtailable Load at more than one customer facility.

o Serviced by an Oncor IDR or advanced metero Must be located in Oncor’s service area



Marketing Strategies: website, retailer partners, etc. Program Sponsors: national or local energy service companies (ESCOs),

retail electric providers (REPs), or individual customers that identify interruptible load in their own facilities.


Implementers: THIRD-PARTY IMPLEMENTER or INDIVIDUAL CUSTOMER



program design Incentives: Provided to Service Provider Program Direct Install: N/A


Oncor does this by reviewing data recorded by electric meters, Interval Data Recorders (IDRs) and calculating the amount of demand savings achieved through the curtailment during the summer on-peak season.


20


12. Xcel Energy…

Table 8-155. Commercial Load Management Standard Offer Program EM&V Plan17


Evaluation Priority


Low




Program tracking system review: Review data for accuracy.Metered Data: Program rules require the use of meters that can measure the whole premise interval loads. Collection of these data, will allow for validation of reported performance.

1 1






8.6.1 Air Conditioning Market Transformation ProgramTable 8-156. Air Conditioning Market Transformation Program Summary

Topic Summary

Program Description

Oncor’s AC MTP covers both the residential and small commercial sectors and offers incentives to distributors of residential and commercial air conditioning systems. The objective of this program is to increase the market penetration of high efficiency air conditioning units in these two sectors in order to provide cost-effective reductions in summer peak demand. Additional objectives of this program are to achieve customer demand and energy savings and encourage private sector delivery of energy efficiency products and services. The program is focused on replacement systems in the residential market between 1.5 and 5 tons and new and replacement installations in the commercial market between 1.5 tons and 63.3 tons and the air conditioning contractors who install them.

Program Year(s) Fully implemented in PY2012 and PY2013

17 Includes Emergency Load Management Standard Offer Program

21


12. Xcel Energy…

Topic Summary

Target Markets Market Segments: Residential and small commercial customers Eligibility Criteria:

o Residential = the air conditioning system must be a new matched split system less than 65,000 BTUH with an AHRI (Air Conditioning, Heating and Refrigeration Institute) rating of 16 SEER (Seasonal Energy Efficiency Ratio) / 12 EER (Energy Efficiency Ratio) or higher. A single package system minimum requirement is a 16 SEER / 12 EER. Heat pump replacement systems must be a new split system with a rating of 16 SEER / 12 EER and 8.2 HSPF (Heating Seasonal Performance Factor) or higher. A single package system minimum requirement is a 16 SEER / 8.2 HSPF. Geothermal systems less than 135,000 BTUH must have an EER of 14.1 and a Coefficient of Performance (COP) of 3.3 or greater. Installation must be completed in residential homes that are connected to the Oncor distribution system.

o Small commercial = air conditioning with split systems less than 65,000 BTUH must be new with an AHRI rating of 14 SEER / 12 EER or higher. Single package systems must be 14 SEER / 11.6 EER. Heat pump replacement split systems must be new with a rating of 14 SEER / 12 EER and 8.5 HSPF. Single package heat pump systems must be 14 SEER / 11.6 EER and 8 HSPF or higher. For spilt and single package systems ranging from 65,001 to 135,000 BTUH, the AHRI rating requires a minimum rating of 11.5 EER or higher. Heat pumps have a minimum of 11.5 EER and a 3.4 COP. For systems ranging from 135,001 to 240,000 BTUH, the minimum rating required is a 11.5 EER. Heat pumps must have a minimum of 11.5 EER and 3.4 COP. For systems ranging from 240,000 BTUH to less than 760,000 BTUH, the minimum rating is a 10.5 EER and 3.2 COP. Geothermal systems less than 135,000 BTUH must have an EER of 14.1 and a Coefficient of Performance (COP) of 3.3 or greater. Installation must be completed in commercial sites that are connected to the Oncor distribution system.

Applications: Residential retrofit, and commercial retrofit and new construction applications


Marketing Strategies: Program Sponsors: HVAC distributors




Measure offerings: air conditions Technical Assistance: N/A Rebates/Incentives: Program Direct Install: N/A

22


12. Xcel Energy…

Topic Summary


Oncor implementation program manager review submittals from program implementation and service providers to ensure accurate data; for commercial projects, 98% of projects have pre-inspections; on residential side, Oncor program manager selects a sample of projects to review; for residential on-sites, either an Oncor engineer or contracted inspector with review a sample of projects.


Table 8-157. Air Conditioning Market Transformation Program EM&V Plan


Evaluation Priority

Medium: represents less of the portfolio overall savings, with the majority of savings from deemed measures. Medium












- 7


- 35


8.6.2

23


12. Xcel Energy…

8.6.2 ENERGY STAR® Homes Market Transformation ProgramTable 8-158. ENERGY STAR® Homes Market Transformation Program Summary

Topic Summary

Program Description

The ENERGY STAR® Homes MTP is designed to increase energy and demand savings through increased sales of ENERGY STAR homes and products. Qualified ENERGY STAR homes use less energy than a home built to the Texas residential building code and must meet strict guidelines for energy efficiency set by the Environmental Protection Agency. These homes are at least 15 percent more energy efficient than homes built to the IECC 2009 and include additional energy-saving features that typically make them 20 to 30 percent more efficient than standard homes. The 2012 ENERGY STAR MTP closed on June 30, 2012.

Program Year(s) Fully implemented in PY2012, but dropped in PY2013

Target Markets Market Segments: Residential customers Eligibility Criteria: Home location must be in Oncor’s service territory Applications: New home construction applications


Marketing Strategies: The ENERGY STAR Homes MTP is marketed in the following manner:


o E-mail and phone notification of informational meetings to homebuilders, home energy raters, HVAC contractors, real estate agents, homebuilder sales agents, mortgage lenders and other allies;

o Maintains internet web site with detailed project eligibility, incentives, procedures and application forms;

o Participates in appropriate industry-related meetings to generate awareness and interest;

o Conducts training workshops as necessary to explain elements such as responsibilities of and benefits to each party or ally, project requirements, incentive information, and the application and reporting process;

o Supports homebuilder sales efforts by providing sales training, marketing materials, and inclusion in print advertisements and the program’s web site; and

o Supports the homebuilding process by providing technical training, home plan analysis, and answers to questions as needed.

Program Sponsors: In addition to homebuilder and consumer outreach, the ENERGY STAR Homes MTP targets key allies in the homebuilding production and sales cycle: home energy raters, homebuilder sales agents, real estate agents, HVAC contractors, mortgage lenders, product manufacturers, homebuilder associations, and media outlets.



24


12. Xcel Energy…

Topic Summary


Measure offerings: This is a whole-home program and includes energy efficient features such as effective insulation systems, high performance windows, air-tight construction and properly sealed ducts, efficient heating and cooling equipment, and ENERGY STAR qualified lighting and appliances

Technical Assistance: Builders must work with raters Rebates/Incentives: homes will be paid based upon kW and kWh that is

calculated for each home Program Direct Install: N/A


Oncor implementation program manager review submittals from program implementation and service providers to ensure accurate data; on residential side, Oncor program manager selects a sample of projects to review; for residential on-sites, either an Oncor engineer or contracted inspector with review a sample of projects.


25


12. Xcel Energy…

Table 8-159. ENERGY STAR® Homes Market Transformation Program EM&V Plan


Evaluation Priority














Desk reviews: Will review the program calculator(s) to deriveenergy savings, customer invoices, and QA/QC M&V reports. 5 -


- -

Participant surveys: Survey sample of population to… - -

Market actor surveys: Survey program sponsors to…(Include type of market actor within description, a line for each different market actor study)

-

26


12. Xcel Energy…


8.7.1 Home Energy Efficiency Standard Offer ProgramTable 8-160. Home Energy Efficiency Standard Offer Program Summary

Topic Summary

Program Description

The HEE SOP targets existing residential customers. This program is designed to achieve energy and demand savings in the residential market with the installation of a wide range of energy efficiency measures in homes. Incentives are paid to Energy Efficiency Service Providers to help offset the cost of these energy efficiency measures.

Target Markets Market Segments: Residential customers



Marketing Strategies: Oncor markets to trade organizations, and program sponsors develop their own marketing materials; ONCOR website

Program Sponsors: General energy efficiency service providers, retail electric providers, contractors, energy service companies

Implementation and Delivery Implementers: Oncor


Measure offerings: Any Commission-approved measure included in the statewide Residential SOP template, or any Commission-approved measure assigned a deemed savings value for the Residential customer class is eligible under SOP, including : attic insulation, duct sealing, caulking/weather-stripping, AC, heat pumps, water heaters, ENERGY STAR windows, refrigerators, dishwashers, clothes washers, solar window screens, window film, wall insulation, floor insulation, water heater jackets, and renewable energy sources








27


12. Xcel Energy…

Table 8-161 Home Energy Efficiency Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the Residential SOP (of which HEE SOP is included) comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 31% and 9% of energy and demand for Oncor's portfolio.

High







standards?


Program tracking system review: Review EEPM data for accuracy and confirm estimated savings concur with deemed savings database

1 1


20 70


- 30



15

28


12. Xcel Energy…

8.7.2 Solar PV Standard Offer ProgramTable 8-162. Solar PV Standard Offer Program Summary

Topic Summary

Program Description

The Solar Photovoltaic Standard Offer Program (SPVSOP) has two components—Residential and Commercial. Incentives are paid to Energy Efficiency Service Providers. The utility has a limited group of service providers determined through a selection process based on meeting minimum eligibility criteria, complying with all program rules and procedures, submitting documentation describing their projects, and entering into an Umbrella Contract within the Energy Efficiency Program Management.

Target Markets Market Segments: residential and commercial Eligibility Criteria: The solar array azimuth shall be within +/- 20 degrees of

south; the tilt angle shall be between 0 (horizontal) and latitude +15 degrees.o Residential; 1 kWDC STC to 10 kWDC STC

o Commercial; Minimum 1 kWDC STC, upper limit of PV output of 75% of the Host Customer’s Demand (kW) during the summer Peak Demand.

Applications: retrofit applications


Marketing Strategies: rely upon the marketing capabilities of the Service Providers to sell or lease the solar photovoltaic systems to eligible Oncor customers


(e.g., contracting) or productso Retail Electric Providers (REPs)o Self-sponsors whose commercial Peak Demand exceeds 50 kW.




Measure offerings: solar photovoltaic (PV) Technical Assistance: at discretion of the program sponsor, not part of program

design Rebates/Incentives: provided to service provider who passes on at their

discretion to end-use customer kW(Demand Savings) 0.83 * kW DCSTC installed at $538.79/kW AC Commercial; kWh(Energy Savings 1.6 * watts DCSTC installed at $0.41/kWh AC Residential; kWh(Energy Savings 1.6 * watts DCSTC installed at $0.53/kWh AC Program Direct Install: N/A


Pre desk reviews for a census of projects Post on-site inspections for a census of projects Conducted by utility The earlier pilot program required that ‘All projects must include an electrical

meter to measure the energy produced by the solar electric system’. These data may be useful in evaluating the full program since performance should be comparable between the pilot and SPVSOP.

29


12. Xcel Energy…


Table 8-163. Solar PV Standard Offer Program EM&V Plan


Evaluation Priority

Medium priority was given to the solar program evaluation because deemed savings dominate the savings across utilities, solar programs tend to be more expensive than others, and solar programs may play a bigger role in utility portfolios in the future. The savings calculations for Oncor use deemed savings for PV systems. Desk reviews will also be performed to check calculations and verify user inputs for a sample of projects. Where available, metered data will be used to true-up simulated data. Onsite data collection will be used to collect data to true-up simulations if metered data is not available.

Medium


What are the gross and net impacts of the solar programs at the utility level? What are the gross and net impacts at the measure level? Are sponsor provided savings inputs and deemed savings parameters providing



Program Tracking System Review. Review tracking data for a sample of projects for each utility. Ensure all project activity is included and check for consistency with reported savings in utility annual reports.Metered Data: Pilot program rules required the installation of a meter to measure the output of the PV system. Collection of these data, even if only in monthly intervals, will allow for a critical true-up of simulated and expected system performance to adjust for exogenous factors not captured in the simulations and expected performance.

1 1


5 15


- 5


- 15


2

30


9. SHARYLAND UTILITIES

This section addresses the energy efficiency and load management portfolio for Sharyland Utilities. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 9-164 shows the rate of participation and claimed energy and demand savings for Sharyland’s programs for PY2012.


Program Category

Program Name

Program Type

2012 Participating

Customers

2012 Demand Savings

(kW)

Percent of total

portfolio kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

LI/HTR SOP

Hard-to-Reach SOP

Hard-to-reach SOP 32 50 33% 233,000 44%


Residential SOP 132 100 67% 296,000 56%

Table 9-165 shows the projected energy and demand savings for Sharyland Utilities programs for PY2013.

1

Evaluation, Measurement, and Verification Plan for Portfolio of Texas Utilities (Draft). 5/13/2013

12. Xcel Energy…



Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP Customized Commercial MTP


436 14% 1,188,029 30%



Hard-to-reach SOP 79 3% 393,982 10%

LI/HTR SOP

Targeted Low Income Weatherization Program


6 0% 15,994 0%

Load Management

Load Management SOP


2,000 64% - 0%

Pilot ProgramCommercial Water Heater Pilot MTP


17 1% 58,214 1%

Pilot Program Residential Water Heater Pilot MTP


8 0% 29,000 1%

Res SOP Residential SOP Residential SOP 176 6% 541,000 14%







2


12. Xcel Energy…



Topic Summary

Program Description






Marketing Strategies:o Maintains websites, one targeted to end-use customers

(www.sharyland.com) and one targeted to project sponsors (www.sharylandefficiency.com), which includes detailed project eligibility, end-use measures, incentives, procedures and application forms

o Utilizes mass e-mail notifications to inform and update potential project sponsors that provide energy-related services

o Inform end-use customers of the program through bill notices that direct customers to Sharyland's website (www.sharyland.com) for additional program information and project sponsor contact information

o Conducts workshops as necessary to explain elements such as responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process

Project Sponsors include different energy efficiency service providers.



Measure offerings: energy education, energy-efficient appliances (refrigerators, dishwashers, washing machines), insulation, CFLs, window and central AC units, heat pumps, duct sealing, caulking/weatherstripping, windows, water heater replacement




Quality Post on-site inspections conducted for >10% of total customers

3


12. Xcel Energy…

Topic Summary

Assurance/Quality Control (QA/QC) Processes

2012: Conducted by a third-party that performs site inspections across other service territories

2013: Conducted by Sharyland


Table 9-167 Hard-to-Reach Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 44% and 50% of energy and demand for Sharyland's portfolio.

Medium



Which measures have been installed and what type of equipment did they replace? Are program goals realistic given the program's past performance? What additional

marketing, outreach, or program design changes will be needed to meet planned levels of appliances recycled?

Are goals established appropriately, and will they be met? To what degree is the program encouraging adoption of energy efficient technologies

that would otherwise not have taken place? Are program incentives set appropriately and similar to industry standards?


Program tracking system review: Review EnerTrek data for accuracy and confirm estimated savings concur with deemed savings database - 1


- 5


- 5



4


12. Xcel Energy…

9.2.2 Targeted Low Income Weatherization ProgramTable 9-168. Targeted Low-Income Weatherization Program Summary

Topic Summary

Program Description



distribution system; meets DOE income-eligibility guidelines (i.e., 200% FPL); has electric air-conditioning; available only in McAllen division until 2014



Marketing Strategies: Frontier will conduct outreach to government and/or not-for-profit agencies

Project Sponsors: Government and/or not-for-profit agencies that will contract with weatherization service providers



Measure offerings: weatherization, energy education Technical Assistance: at discretion of the program sponsor, not part of




n/a; in 2012, no participants


5


12. Xcel Energy…

Table 9-169 Low Income Weatherization EM&V Plan


Evaluation Priority Statewide, the Low-Income/HTR Weatherization Programs comprise 1% of the energy and 0% of the demand savings for all 2012 program. SB 1434 requires T&D utilities to spend 10% of their energy-efficiency budget on targeted low-income weatherization programs. While Sharyland's program had little 2012 activity, it is planned to ramp up in 2013.

Medium



Which measures have been installed and what type of equipment did they replace? Are program goals realistic given the program's past performance? What additional

marketing, outreach, or program design changes will be needed to meet planned levels of appliances recycled?





- 1


- 5


- 5



6


12. Xcel Energy…



Topic Summary

Program Description


Target Markets Market Segments: Residential single family and multifamily homes Applications: Retrofit applications




o Provides additional outreach using direct mail as necessary to attract more participants






Implementation and Delivery Implementers: Sharyland Utilities






7


12. Xcel Energy…

Topic Summary


10% post-inspection per report, per project sponsor Conducted by Frontier




Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 56% and 50% of energy and demand for Sharyland's portfolio.

High









- 1


- 24


- 12



8


12. Xcel Energy…


9.4.1 Customized Commercial Market Transformation ProgramTable 9-172. Customized Commercial Market Transformation Program Summary

Topic Summary

Program Description

The Customized Commercial MTP provides incentives to Energy Efficiency Service Providers (EESP) and commercial end users for a wide variety of projects that improve the energy efficiency of commercial and industrial facilities. The program does not mandate the installation of specific measures in order to allow flexibility to participants in packaging their energy efficiency measures. Participants may propose innovative or non-traditional energy efficiency measures and will be considered on a case-by-case basis.

Target Markets Market Segments: Commercial Facilities Eligibility Criteria: Commercial facilities within Sharyland’s service territory Applications: Retrofit or new construction projects


Marketing Strategies: Sharyland plans to market the availability of this program in the following manner:

Third-party program implementer is to work under Sharyland’s direction to create and execute an outreach strategy to recruit project sponsors and/or program participants;

Outreach is anticipated to take several forms including coordinating with local contractors, commercial customers and key energy efficiency service providers;

Use program website to educate the commercial community about the program;

Develop program brochures for distribution to interested customers. Program Sponsors: Contractor/EESP


Implementers: Frontier is the third-party implementer


Measure offerings: deemed measures may include VFD’s, compressed air, air-flow balancing, HVAC, lighting, motors, and any which may require M&V planning and metering

Technical Assistance: assistance from EESP from identification of opportunities through implementation



Pre and post on-site inspections for 100% of projects Pre and post inspection is conducted by third-party EESP


9


12. Xcel Energy…

Table 9-173. Customized Commercial Market Transformation Program EM&V Plan


Evaluation Priority

The Customized Commercial Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. This is a new pilot program beginning in 2013 for Sharyland, therefore no primary data collection will begin until 2014.

Medium









- 2

On-site M&V: New pilot program in 2012-2013, therefore no on-site M&V to be completed. - -

Participant surveys: New pilot program in 2012-2013, therefore no participant surveys to be completed. - -

Market actor surveys: New pilot program in 2012-2013, therefore no market actor surveys to be completed. -

10


12. Xcel Energy…



Topic Summary

Program Description

The Commercial Standard Offer Program (SOP) has two components—Large and Small Commercial. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU.

Target Markets Market Segments: large and small commercial/industrial businesses Eligibility Criteria: minimum projects size is 1 kW of deemed or measured

peak demand savings A large commercial customer can have maximum demand at any individual

meter greater than 100 kW, or a maximum aggregate demand equal to or greater than 250 kW

A small commercial customer can have less than 100kw or maximum aggregate less than 250 kW






o Commercial Property developers, design/build firmso Individual customers who implement energy efficiency measures

in their own facilities


Implementers: Frontier Associates







11


12. Xcel Energy…




Evaluation Priority


High






- 1


- 25


- 12


- 25


5

9.6 LOAD MANAGEMENT

9.6.1 Load Management Standard Offer Program

12


12. Xcel Energy…

Table 9-176. Commercial Load Management Standard Offer Program Summary

Topic Summary

Program Description

N/A

Program Year(s) PY2013 only

Target Markets Market Segments: Large commercial/industrial businesses Eligibility Criteria: Applications: Existing





Implementers: THIRD-PARTY IMPLEMENTER or INDIVIDUAL CUSTOMER



program design Rebates/Incentives: ? Program Direct Install: N/A


Utility


13


12. Xcel Energy…



Evaluation Priority


Low





- 1





14


12. Xcel Energy…

9.7 PILOT

9.7.1 Residential and Commercial Water Heater Pilot Market Transformation Program

Table 9-178. Residential and Commercial Water Heating Pilot Market Transformation Program Summary

Topic Summary

Program Description

The Residential and Commercial Water Heating Pilot MTP provides incentives to private residences and commercial properties for installation of high efficiency water heaters. This program will focus on the installation of tank-less water heaters, heat pump water heaters, and solar water heaters. The program will support Energy Efficiency Service Providers (EESP) to be able to market advanced water heating technologies, educate consumers about the benefits of installing high efficiency units, and install the most efficient unit to meet customer needs.

Target Markets Market Segments: Residential and Commercial Facilities Eligibility Criteria: Residential and Commercial facilities within Sharyland’s

service territory Applications: Retrofit or new construction projects


Marketing Strategies: Sharyland plans to market the availability of this program in the following manner:

o Third-party program implementer is to work under Sharyland’s direction to create and execute an outreach strategy to recruit project sponsors and/or program participants;

o Outreach is anticipated to take several forms including coordinating with local contractors and key energy efficiency service providers;

o Use program website to educate both the residential and commercial communities about the program.

Program Sponsors: Contractor/EESP


Implementers: Frontier is the third-party implementer


Measure offerings: measures may include tank-less water heaters, heat pump water heaters, solar water heaters, and others which may require M&V planning and metering

Technical Assistance: assistance from EESP from identification of opportunities through implementation



Pre and post on-site inspections for 100% of projects Pre and post inspection is conducted by third-party EESP


15


12. Xcel Energy…

Table 9-179. Residential and Commercial Water Heating Pilot Market Transformation Program EM&V Plan


Evaluation Priority

The Residential and Commercial Water Heating Pilot Market Transformation Programs represent a small portion of the portfolio’s current and future energy use and demand savings. These are new pilot programs beginning in 2013 for Sharyland, therefore no primary data collection will begin until 2014.

Low









- 4

On-site M&V: New pilot program in 2012–2013, therefore no on-site M&V to be completed. - -

Participant surveys: New pilot program in 2012–2013, therefore no participant surveys to be completed. - -

Market actor surveys: New pilot program in 2012–2013, therefore no market actor surveys to be completed. -

16


10. SWEPCO

This section addresses the energy efficiency and load management portfolio for SWEPCO. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 10-180 shows the rate of participation and claimed energy and demand savings for SWEPCO’s programs for PY2012.



Type2012

Participating Customers

2012 Demand Savings

(kW)

Percent of total

portfolio kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP SCORE MTPCitySmart / SCORE / Government

21 580 4% 1,622,035 9%


Commercial SOP 14 811 6% 4,550,108 24%

Com SOP SWEPCO Care$CARE$ for Not-for-profit Agencies

8 17 0% 55,246 0%


Hard-to-reach SOP 1301 1,189 9% 3,612,589 19%

LI/HTR SOP Home$avers


106 84 1% 255,386 1%

Load Management

Load Management SOP


9 8,237 62% 90,083 0%

COM MTP Commercial Solutions MTP

Commercial Solutions 26 385 3% 2,008,553 11%

Pilot ProgramCoolSaver© A/C Tune-Up Pilot MTP


778 205 2% 413,181 2%

Pilot Program LED Lighting Pilot MTP

Advanced Lighting Pilot (Res and Nonres)

2 - 0% 80,351 0%

1


12. Xcel Energy…


Type2012


2012 Demand Savings

(kW)

Percent of total

portfolio kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Pilot ProgramSmall Business Direct Install Pilot MTP

Small Business DI 38 242 2% 1,063,147 6%

Pilot ProgramSMART Source Solar PV Pilot MTP


8 57 0% 109,434 1%

Res SOP Residential SOP Residential SOP 1767 1,520 11% 5,217,855 27%

Table 10-181 shows the projected energy and demand savings for the SWEPCO programs for PY2013.



Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP SCORE MTPCitySmart / SCORE / Government

673 4% 1,881,809 8%

Com SOP Commercial SOP Commercial SOP 1,151 8% 6,460,77

1 26%


Hard-to-reach SOP 946 6% 2,875,52

5 12%

LI/HTR SOP Home$avers


85 1% 256,776 1%

Load Management

Load Management SOP


8,828 58% 97,312 0%

Com MTPCommercial Solutions MTP

Commercial Solutions 861 6% 4,489,37

0 18%

Res MTPCoolSaver© A/C Tune-Up MTP


289 2% 641,296 3%

2


12. Xcel Energy…


Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh

Pilot ProgramSmall Business Direct Install Pilot MTP

Small Business DI 550 4% 2,200,74

2 9%

Com MTPSMART Source Solar PV MTP


112 1% 216,000 1%

Res MTPSMART Source Solar PV MTP


45 0% 86,400 0%

Pilot Program

ENERGY STAR® Appliance Rebate Pilot Program

Appliance Rebate 61 0% 252,894 1%

Res SOP Residential SOP Residential SOP 1,496 10% 5,132,88

4 21%







3


12. Xcel Energy…


10.2.1 SCORE Market Transformation Program Table 10-182. Texas SCORE Market Transformation Program Summary

Topic Summary

Program Description The SCORE MTP helps educational facilities (public schools K-12, colleges and universities) in lowering their energy use by educating and assisting in integrating energy efficiency into their short- and long-term planning, budgeting, and operational practices. This is completed through assistance in areas such as energy master planning workshops, energy performance benchmarking and identifying/assessing/implementing energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to energy efficiency measures that reduce peak electricity demand.

Target Markets Market Segments: Education facilities Eligibility Criteria: Education facilities within SWEPCO’s service territory Applications: Retrofit or new construction projects


Marketing Strategies: SWEPCO plans to market the availability of this program in the following manner:


o Identifies customer participants;o Utilizes working relationships between Customer Account Managers

and customers to promote the program;o Conducts workshops as necessary to explain elements of the

program, such as responsibilities of participants, project requirements, incentive information and the application and reporting process;




Implementers: CLEAResult



Technical Assistance: includes communications support, performance benchmarking, and energy master planning workshops in addition to identification of energy efficiency measures





4


12. Xcel Energy…

Table 10-183. Texas SCORE Market Transformation Program EM&V Plan


Evaluation Priority

The Texas SCORE Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. The majority of savings are from deemed measures.

High










7 6


- 3


- 6


1

5


12. Xcel Energy…



Topic Summary

Program Description

The Commercial Standard Offer Program has two components—Large and Small Commercial. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications.

Target Markets Market Segments: Large and small commercial/industrial businesses Eligibility Criteria: Customer must have a minimum demand of at least 100

kW, and proposed projects must have potential to reduce summer peak demand by at least 10kW



Marketing Strategies: Examples may include website, bill inserts,etc. Program Sponsors include:

o National or local energy service companieso Local contractorso National or local companies that provide energy-related services

or products (such as lighting or HVAC equipment)o Individual commercial customers within the eligible service

territories who install measures in their own facilities


Implementers: SWEPCO




discretion to end-use customero 2012—kW(Demand Savings) $175.00o 2012—kWh(Energy Savings) $0.06o 2013—HVAC: $350/kW, $0.090/kWho 2013—LED: $250/kW, $0.075/kWho 2013—Lighting/Other: $175/kw, $0.060/kWh



Pre and post on-site inspections for a census of projects Conducted by SWEPCO

6


12. Xcel Energy…




Evaluation Priority

High priority was given to the Commercial SOP’s evaluation because they are a large share of overall portfolio kW or kWh savings and budgets for most of the utilities, and their prominence in the portfolios is generally expected to continue. The savings calculations for standard measures (e.g., lighting, HVAC) rely on numerous deemed assumptions and user-input data; a significant onsite data collection effort will be undertaken to check the veracity of those assumptions and verify user inputs. Onsite data collection will also be used to check calculations and verify user inputs for a sample of custom projects.

High


What are the gross and net impacts of the Commercial SOP at the utility level? What are the gross and net impacts at the measure level? Are sponsor provided savings inputs and deemed savings parameters providing



Program Tracking System Review. Review tracking data to a sample of projects for each utility. Ensure all project activity is included and check for consistency with reported savings in utility annual reports.

1 1


14 30


- 15


- 30


5

7


12. Xcel Energy…

10.3.2 SWEPCO Care$ Energy Efficiency for Not-for-Profit Agencies ProgramTable 10-186. Energy Efficiency for Not-for-Profit Agencies Summary

Topic Summary

Program Description

SWEPCO Care$was a commercial standard offer program that provided funds for energy efficiency improvements at eligible Not-for-Profit facilities. The program was discontinued at the end of 2012.

Target Markets Market Segments: Not for Profits Eligibility Criteria: Located in SWEPCO Texas service territory. Measures

had to be installed in administrative offices. Applications: Retrofit applications


Annual notice of the program rollout date and incentive budget was sent to a wide range of Not-for-Profit agencies.

Marketing included direct mail campaigns, mass e-mail notifications to enroll and keep potential applicants interested and informed; personal visits, and presentation of program information at agency functions and meetings as available.


Proposals were submitted to the SWEPCO program administrator and included information about the agency, planned energy efficiency improvements and specific installation costs.

Proposals were reviewed and evaluated based on the comprehensiveness of the proposed project.


Infiltration, insulation, windows, solar screens, air conditioners, heat pumps, lighting, water heaters, refrigerators, clothes washers, solar systems.


SWEPCO pre- and post-inspected >10% of job sites


8


12. Xcel Energy…



Topic Summary

Program Description

The Hard-to-Reach Standard Offer Program pays project sponsors for certain measures to be installed in retrofit applications for customers with total annual household incomes at or below 200% of the federal poverty level. The utility has a limited group of participating project sponsors determined through a selection procedure based on an application process including customer feedback. Along with retrofit opportunities, the program encourages energy-saving education.


or below 200% of the federal poverty level, have properly completed a PUCT-approved income verification form, or have been designated as HTR-eligible through another PUCT-approved verification methodology.




project sponsors such as EESPs,and national and local companies that provide energy-related services

o Educates internal employees about the program to help increase the customers’ awareness of the

o Programso Maintains web site with detailed project eligibility, end-use

measures, incentives,procedures and application formso Participates in appropriate industry-related meetings to generate

awareness and interesto Sends information to customers concerned about utility billso Participates in state-wide outreach activities as availableo Conducts workshops to explain elements such as


o Approves all marketing materials used by sponsors Program Sponsors: EESPs, contractors, national energy service

companies

Implementation and Delivery Implementers: SWEPCO

9


12. Xcel Energy…

Topic Summary


Measure offerings: insulation, infiltration, HVAC, water heating, CFLs, ENERGY STAR appliances, windows,solar energy installations





Post on-site inspections for >10% of sites for each sponsor Conducted by SWEPCO


10


12. Xcel Energy…



Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 19% and 8% of energy and demand for AEP SWEPCO's portfolio.

Medium







standards?



1 1


5 5


- 5

Participant surveys: Survey sample of population to verify installation and to recruit for site visits.

- 10


2

11


12. Xcel Energy…

10.4.2 Home$aversTable 10-189. Home$avers Program Summary

Topic Summary

Program Description

The Home$avers program provides weatherization and energy-efficiency measure installations to residential customers that meet DOE income qualification guidelines. Not-for-profit agencies are contracted to deliver this program, which includes performing eligibility verification, home energy assessments, and measure installation. The program operates under the cost-effectiveness guidelines consistent with DOE's Weatherization Assistance Program (WAP), which relies on the savings-to-investment ratio (SIR). The program will be discontinued at the end of 2013.

Target Markets Market Segments: Low-income residential customers Eligibility Criteria: Participants must have total annual household income at

or below:o 2012: 200% of the federal poverty levelo 2013: 150% of the federal poverty level



Marketing Strategies: The program implementer conducts outreach by targeting existing weatherization service providers and other NFP and governmental agencies in SWEPCO’s service territory. These service providers identify potential Home$avers applicants from their client lists or conduct outreach into the surrounding community and to other low-income assistance agencies.

Program Sponsors: Not-for-profit agencies



Measure offerings: weatherization and energy education Technical Assistance: at discretion of the program sponsor, not part of

program design Rebates/Incentives: provided to program sponsor who provides free

installation services to qualified customers Program Direct Install: N/A


Post on-site inspections for >10% of sites for each sponsor Conducted by Frontier


12


12. Xcel Energy…

Table 10-190 Home$avers EM&V Plan18


Evaluation Priority Statewide, the Low-Income/HTR Weatherization Programs similar to Home$avers comprise 1% of the energy and 0% of the demand savings for all 2012 program, and Home$avers accounts for 2% and 7% of energy and demand for AEP SWEPCO's portfolio (this was true only for the ERCOT utilities; SWEPCO is not included in this requirement)

Medium




Are program goals realistic given the program's past performance? Are goals established appropriately, and will they be met? To what degree is the program encouraging adoption of energy efficient




1 1


5 5


- 5



2

18 This program will be discontinued at the end of 2013.

13


12. Xcel Energy…

10.5 LOAD MANAGEMENT


Topic Summary

Program Description

The Commercial Load Management Standard Offer Program was developed to pay incentives to customers for load interruptions of electric consumption on short notice during peak demand periods. Incentives are based on verified demand savings that occur at the customer's site as a result of an interruption.



o Identifies Interruptible Load at a facility that is served by SWEPCO

o Must have Interval Data Recorder metero Has a minimum demand of 500 kW or more



Marketing Strategies: Website, Customer Account Managers. Program Sponsors: National or local energy efficiency service providers

(EESPs), or individual customers that identify interruptible load in their own facilities.


Implementers: SWEPCO


Measure offerings: N/Ao Rebates/Incentives: SWEPCO will pay a participating customer

(or the project sponsor, if different) up to $35 per kW of verified curtailed load each year of participation.



SWEPCO will verify actual demand savings from interruptions.


14


12. Xcel Energy…



Evaluation Priority


Low





1 1





15


12. Xcel Energy…

10.6 PILOT


Topic Summary

Program Description

The Commercial Solutions MTP targets commercial customers (other than educational entities) that do not have the in-house expertise to: 1) identify, evaluate, and undertake energy efficiency improvements; 2) properly evaluate energy efficiency proposals from vendors; and/or 3) understand how to leverage their energy savings to finance projects. Assistance from the program includes communications support, administrative program management, and technical assistance to identify/assess/implement energy efficiency measures. Financial incentives are provided for eligible energy efficiency measures that result in verifiable demand and energy savings.

Target Markets Market Segments: Commercial Facilities (other than Education) Eligibility Criteria: Commercial facilities within SWEPCO’s service territory Applications: Retrofit or new construction projects




o Conducts workshops as necessary to explain elements of the program, such as responsibilities of participants, project requirements, incentive information and the application and reporting process;

o Utilizes working relationships between Customer Account Managers and customers to promote the program;




Implementers: CLEAResult








16


12. Xcel Energy…



Evaluation Priority


Medium










5 6


- 2


- 6


2

17


12. Xcel Energy…

10.6.2 CoolSaver© A/C Tune-Up Pilot Market Transformation ProgramTable 10-195. CoolSaver© A/C Tune-Up Market Transformation Program Summary

Topic Summary

Program Description

SWEPCO began implementing the CoolSaver© MTP in 2010 as a pilot program. In the Fall of 2012 SWEPCO issued a Request for Proposals (RFP) and selected an implementer to begin fully implementing the program in 2013. This program is designed to overcome market barriers that prevent residential customers from receiving high performance air conditioning (A/C) system tune-ups and selecting high efficiency A/C and heat pump units for replacement. The program works with local A/C contractor networks to offer key program components, including: Training and certifying A/C technicians on the tune-up and air flow

correction services and protocols; Paying incentives to A/C contractors for the successful implementation of

A/C tune-up and air flow correction services; Paying incentives to A/C contractors to offset the increased cost of high

efficiency A/C and heat pump units; and Paying incentives to the customers in the form of coupons to be applied

toward the completion of recommended work leading to the optimum unit efficiency.

Program Year 2012 had tune-up services availableFor the 2013 program year, SWEPCO added ENERGY STAR-rated A/C and heat pump unit replacements and offers marketing and training assistance for these new measures to the participating contractors.

Program Year(s) SWEPCO began implementing the CoolSaver© MTP in 2010 as a pilot program. This program was listed as a Pilot in PY2012, but was fully implemented in PY2013.

Target Markets Market Segments: Residential customers Eligibility Criteria: SWEPCO customers Applications: Retrofit applications

18


12. Xcel Energy…

Topic Summary


Marketing Strategies: SWEPCO markets the CoolSaver© MTP in the following manner:

o Contracts with a third-party implementer to conduct outreach, training and planning activities;

o Targets A/C contractors who service residential customers served by SWEPCO;

o Targets residential customers served by SWEPCO;o Conducts training workshops with contractor staff on the specific

tune-up and air flow correction services promoted by the program, as well as the measurement and verification process to document savings;

o Conducts workshops as necessary to explain elements of the program, such as responsibilities of the contractors, project requirements, incentive information and the application and reporting process; and






Measure offerings: Central air conditioners and heat pumps Technical Assistance: Tune-up and air flow correction services Rebates/Incentives: The contractor is given $75 for each verified

CoolSaver tune-up and the customer receives a $75 coupon for use toward A/C and heat pump efficiency services performed as a result of the tune-up analysis If a new qualified unit is installed, the contractor receives an incentive based on the size and efficiency of the new unit.



CLEAResult


19


12. Xcel Energy…



Evaluation Priority













- 1


- 3


20


12. Xcel Energy…

10.6.3 Small Business Direct Install Pilot Market Transformation ProgramTable 10-197. Small Business Direct Install Pilot Market Transformation Program Summary

Topic Summary

Program Description

The Small Business Direct Install Pilot MTP offers a “turnkey” approach to small commercial customers in which marketing, energy education, site-specific energy analysis, financial incentives, equipment procurement, and installation can be provided. Installation work is performed by local/area contractors. Financial incentives are provided directly to the contractor Small commercial customers with peak demands of less than 50 kW and an annual consumption of less than 200,000 kWh, based on the previous 12 months of billing history may qualify to participate in the program.

Target Markets Market Segments: Small Commercial Facilities Eligibility Criteria: Small Commercial facilities within SWEPCO’s service

territory and with peak demands <=50kW and annual consumption <200,000kWh.




Maintains internet website with project eligibility, end-use measures, incentives, and procedures;

Educates internal employees about the program to help increase the customers’ awareness of the programs;

Conducts workshops as necessary to explain elements such as responsibilities of project sponsor, project requirements, incentive information and the application and reporting process.



Implementers: KEMA is the third-party implementer


Measure offerings: lighting, lighting controls, air conditioning, and refrigeration controls





21


12. Xcel Energy…

Table 10-198. Small Business Direct Install Pilot Market Transformation Program EM&V Plan


Evaluation Priority

The Small Business Direct Install Pilot Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. This is a new pilot program that began in 2011, therefore no primary data collection will begin until 2014.

Medium









5 5

On-site M&V: Pilot program in 2012–2013, therefore no on-site M&V to be completed until 2014. - -

Participant surveys: Pilot program in 2012–2013, therefore no participant surveys to be completed until 2014. - -

Market actor surveys: Pilot program in 2012–2013, therefore no market actor surveys to be completed until 2014. -

10.6.4 SMART Source Solar PV Market Transformation Program (Residential and Nonresidential)

Table 10-199. SMART Source Solar PV Market Transformation Program Summary

Topic Summary

Program Description

The SMART Source Solar PV Program offers financial incentives for the installation of eligible distributed solar energy generating equipment on the premises of Customers served by SWEPCO. The utility has a limited group of Service Providers determined through a selection process based on meeting minimum eligibility criteria, complying with all program rules and procedures, and submitting documentation describing their projects.

Target Markets Market Segments: residential and non-residential for 2013; only residential for 2012

Eligibility Criteria: residential systems rebated up to 10 kWDC STC, non-residential rebated up to 25 kW DC STC


22


12. Xcel Energy…

Topic Summary




(e.g., contracting) or products


Implementers: Frontier Associates, LLC.


Measure offerings: solar photovoltaic (PV) Technical Assistance: The Program Manager intends to provide and support

technical training and technical assistance opportunities to Service Providers, local code officials, and potential Customers.


Residential; $1.50/watt in 2013; $1.75 in 2012 Non-Residential; $1.20/watt in 2013; 0 in 2012 Program Direct Install: N/A


Pre-inspections via desk reviews for a census of projects Post-installation on-site inspections of approximately 40% of projects installed. Conducted by program manager Service Providers must supply a revenue-grade electrical meter to measure the

energy produced by the solar electric system.


Table 10-200. SMART Source Solar PV Market Transformation Program EM&V Plan


Evaluation Priority


Medium




23


12. Xcel Energy…




1 1


4 4


- -


- -


-



Topic Summary

Program Description

The Residential Standard Offer Program pays incentives to project sponsors for certain measures to be installed in primarily retrofit applications. The utility has a limited group of participating project sponsors determined through a selection procedure based on an application process including customer feedback.

Target Markets Market Segments: Residential single family and multifamily homes over two years old


24


12. Xcel Energy…

Topic Summary


Marketing Strategies: Utilizes mass e-mail notifications to inform and update potential project

sponsors such as EESPs, and national and local companies that provide energy-related services

Educates internal employees about the program to help increase the customers’ awareness of the programs

Maintains web site with detailed project eligibility, end-use measures, incentives, procedures and application forms

Participates in appropriate industry-related meetings to generate awareness and interest

Sends information to customers concerned about utility bills Participates in state-wide outreach activities as available Conducts workshops to explain elements such as responsibilities of the

project sponsor, project requirements, incentive information, and the application and reporting process

SWEPCO cannot directly market customers, but encourages project sponsors to do so, and approves all marketing materials used by sponsors

Program Sponsors: EESPs, contractors, national energy service companies

Implementation and Delivery Implementer: SWEPCO


Measure offerings: Any Commission-approved measure included in the statewide Residential SOP template, or any Commission-approved measure assigned a deemed savings value for the Residential customer class is eligible under SOP, including : Attic insulation, duct sealing, caulking/weather-stripping, AC, heat pumps, water heaters, ENERGY STAR windows, refrigerators, dishwashers, clothes washers, wall insulation, floor insulation, water heater jackets, and solar energy sources





Post on-site inspections for >10% of sites for each sponsor Conducted by SWEPCO


25


12. Xcel Energy…



Evaluation Priority Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 27% and 8% of energy and demand for SWEPCO's portfolio.

High


Provide approximately three key researchable issues per program.Cross-cutting ones are designated above.







standards?



1 1


17 30


- 15



5

26


12. Xcel Energy…

10.7.2 ENERGY STAR® Appliance Rebate Pilot ProgramTable 10-203. ENERGY STAR® Appliance Rebate Pilot Program Summary

Topic Summary

Program Description

The Appliance Rebate Program is designed to help educate customers on the energy efficiency value of ENERGY STAR appliances and to provide incentives to customers for the purchase of ENERGY STAR rated refrigerators, room air conditioners, and clothes washers at participating retail store locations within the SWEPCO Texas service territory. The customer purchases the new appliance and remits a rebate form along with appropriate sales and model documentation. The Appliance Rebate Program is designed to increase the penetration of ENERGY STAR-qualified products in SWEPCO’s Texas service territory.

Target Markets Market Segments: Residential customers Eligibility Criteria: SWEPCO’s Texas residential customers Applications: Appliance retrofit applications


Marketing Strategies: The program will target retailers who sell ENERGY STAR appliances. Participation agreements will be signed with interested parties, training will be offered to the sales staff, and marketing materials will be provided for their use. Marketing materials will consist of in-store materials designed to make the customer aware of the energy-saving value of the ENERGY STAR appliance, as well as the rebate forms. Targeted marketing to residential customers may be used to increase program participation.

Program Sponsors: Retailers

Implementation and Delivery Implementers: CLEAResult


Measure offerings: ENERGY STAR window air conditioners, refrigerators, and washing machines

Technical Assistance: N/A Rebates/Incentives: The cash incentives include $75 for ENERGY STAR

rated refrigerators, $75 for ENERGY STAR rated clothes washers, $25 for ENERGY STAR rated in-room air conditioners that are less than 8,000 btus, and $35 for ENERGY STAR rated in-room air conditioners that are equal to or greater than 8,000 btus.



In-field inspection of retail participants' signage and training Conducted by third-party implementer, CLEAResult


27


12. Xcel Energy…

Table 10-204 ENERGY STAR Appliance Rebate Pilot Program EM&V Plan


Evaluation Priority

Program accounts for less than 5% of anticipated demand and energy savings from residential programs for 2013 Low



Which measures have been installed and what type of equipment did they replace? What additional marketing, outreach, or program design changes will be needed to

meet planned levels of appliances recycled? What percentage of customers are replacing recycled equipment, and with what

vintage or efficiency of equipment? Are goals established appropriately, and will they be met? To what degree is the program encouraging adoption of energy efficient



Program tracking system review: Review energyOrbit data for accuracy and confirm estimated savings concur with deemed savings database

1 1

Desk reviews: Review deemed measure savings database savings assumptions and approach and confirm savings correspond to assumptions of measure (e.g., check refrigerator unit is ENERGY STAR qualified)

- 10

On-site M&V: No on-site data collection will be conducted - -

Participant surveys: No participant surveys will be conducted - -

Market actor surveys: No market actor surveys will be conducted -

28


11. TNMP

This section addresses the energy efficiency and load management portfolio for TNMP. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 11-205 shows the rate of participation and claimed energy and demand savings for TNMP’s programs for PY2012.



2012 Participating

Customers

2012 Demand Savings

(kW)

Percent of total

portfolio kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com MTP Commercial Solutions MTP Commercial Solutions 20 676 9% 2,249,210 18%


CitySmart / SCORE / Government 26 1,060 15% 3,275,133 26%

Com SOP Large Commercial SOP Commercial SOP 3 113 2% 678,136 5%

LI/HTR SOP Large Hard-to-Reach SOP Hard-to-reach SOP 638 369 5% 1,125,153 9%

LI/HTR SOP Low Income Weatherization


111 80 1% 297,173 2%

LI/HTR SOP Small Hard-to-Reach SOP Hard-to-reach SOP 144 111 2% 276,113 2%

Load Management

Load Management

Commercial Load Management SOP 22 2,923 41% - 0%

Pilot Program Small DRG (Solar PV) Pilot


9 53 1% 101,904 1%

Res MTP ENERGY STAR Homes MTP

ENERGY STAR New Homes 398 436 6% 1,035,079 8%

Res SOP Large Residential SOP Residential SOP 1158 1,022 14% 2,993,742 23%

Res SOP Small Residential SOP Residential SOP 382 303 4% 807,617 6%

1


12. Xcel Energy…

Table 11-206 shows the projected energy and demand savings for the TNMP programs for PY2013.



Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh





672 8% 1,832,000 14%

LI/HTR SOP Large Hard-to-Reach SOP Hard-to-reach SOP 486 6% 1,314,751 10%

LI/HTR SOP Low Income Weatherization


94 1% 266,086 2%

LI/HTR SOP Small Hard-to-Reach SOP Hard-to-reach SOP 153 2% 415,160 3%

Load Management Load Management Commercial Load Management SOP 2,727 33% - 0%

Pilot Program Small Business Pilot MTP Small Business DI 314 4% 600,000 5%

Res MTP ENERGY STAR Homes MTP

ENERGY STAR New Homes 485 6% 1,266,961 10%

Res SOP Large Residential SOP Residential SOP 1,644 20% 3,418,375 26%

Res SOP Residential HVAC SOP Residential SOP 226 3% 437,431 3%

Res SOP Small Residential SOP Residential SOP 383 5% 740,954 6%






2


12. Xcel Energy…




Topic Summary

Program Description

The Commercial Solutions MTP targets commercial customers (other than governmental and educational entities) that do not have the in-house expertise to: 1) identify, evaluate, and undertake energy efficiency improvements; 2) properly evaluate energy efficiency proposals from vendors; and/or 3) understand how to leverage their energy savings to finance projects. Assistance from the program includes communications support and technical assistance to identify/assess/implement energy efficiency measures. Financial incentives are provided for eligible energy efficiency measures that result in verifiable demand and energy savings.


Eligibility Criteria: Commercial facilities within TNMP’s service territory Applications: Retrofit or new construction projects


Marketing Strategies: TNMP plans to market the availability of this program in the following manner:


o Targets a number of customer participants;o Conducts workshops for program participants and industry

professionals as necessary to explain elements of the program, such as responsibilities of the participants, project requirements, incentive information and the application and reporting process;

o Participates in regional outreach activities as may be necessary;o Attends appropriate industry-related meetings to generate





Measure offerings: HVAC, lighting, motors, window film, roofing, fuel switching or others which may require M&V planning and metering




Pre and post on-site inspections for 100% of projects Pre and post inspection is conducted by third-party implementer In addition some verification is conducted by the utility

3


12. Xcel Energy…




Evaluation Priority


Medium










5 12


- 6


- 12


1

4


12. Xcel Energy…


Topic Summary

Program Description

The SCORE/CitySmart MTP helps educational facilities (childcare, public and private schools K-12 and higher education) and local government institutions in lowering their energy use by educating and assisting in integrating energy efficiency into their short and long term planning, budgeting, and operational practices. This is completed through assistance in areas such as energy master planning, energy performance benchmarking and identifying/assessing/implementing energy efficiency measures. Energy efficiency improvements include capital-intensive projects and implementing operational and maintenance practices and procedures. Financial incentives are provided to energy efficiency measures that reduce peak electricity demand.

Target Markets Market Segments: Education and Government Facilities Eligibility Criteria: Education and government facilities within TNMP’s

service territory Applications: Retrofit or new construction projects




o Targets a number of customer participants;o Conducts workshops for program participants and industry

professionals as necessary to explain elements of the program, such as responsibilities of the participants, project requirements, incentive information and the application and reporting process;

o Participates in regional outreach activities as may be necessary;o Attends appropriate industry-related meetings to generate





Measure offerings: HVAC, lighting, motors, VFDs, window film, roofing or others which may require M&V planning and metering

Technical Assistance: includes communications support, performance benchmarking, and energy master planning workshops in addition to identification of energy efficiency measures (SSP: energy audit kits, educational materials, and training and ongoing support for participating teachers)




5


12. Xcel Energy…




Evaluation Priority


High










12 12


- 6


- 12


2

6


12. Xcel Energy…


11.3.1 Commercial Standard Offer Program Table 11-211. Commercial Standard Offer Program Summary

Topic Summary

Program Description

Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU. This program was discontinued for PY2013 due to low PY2012 participation, but is expected to resume in PY2014.

Target Markets Market Segments: large and small commercial/industrial businesses Eligibility Criteria: minimum project size is 1 kW for Small Commercial, and

20kW for Large Commercial Each Project must be over $300,000 in incentive or require Measurement

and Verification (M&V) or span multiple Program years. Applications: New or retrofit applications
















Table 11-212. Large and Small Commercial Standard Offer Program EM&V Plan

7


12. Xcel Energy…


Evaluation Priority


High






1 1


3 -

On-Site M&V: None for PY2013 as the program is not offered. - -

Participant Surveys: None for PY2013 as the program is not offered. - -

Market Actor Surveys: None for PY2013 as the program is not offered. -



11.4.1 Large Hard-to-Reach Standard Offer ProgramTable 11-213. Hard-to-Reach Standard Offer Program Summary

Topic Summary

Program Description

The Hard-to-Reach Standard Offer Program pays project sponsors for certain measures to be installed in primarily retrofit applications, specifically for customers with total annual household incomes at or below 200% of the federal poverty level. The utility has a limited group of participating project sponsors determined through a selection process based on an application process including customer feedback. Along with retrofit opportunities, the program encourages energy-saving education. The TNMP HTR SOP distinguishes contract awards between large and small project applications.

8


12. Xcel Energy…

Topic Summary





Marketing Strategies:o Utilizes mass e-mail notifications to keep potential project

sponsors interested and informedo Maintains internet web site with detailed project eligibility, end-

use measures, incentives, procedures, and application formso Attends appropriate industry-related meetings to generate

awareness and interesto Participates in state-wide outreach activities as may be availableo Conducts workshops as necessary to explain elements such as


o Project sponsors develop their own marketing materials Program Sponsors: TNMP customers owning or operating multifamily

residential buildings none individually exceeding 100 kW demand or 250 kW demand in aggregate, energy service companies, local contractors, not-for-profit housing or social service organizations, national or local companies that provide energy-related products, and retailers



Measure offerings: envelope measures (insulation, infiltration, duct sealing, windows), HVAC measures (air conditioning, variable speed drives, heat pumps), CFLs, water heating (clothes washers, water heater), refrigerators, photovoltaic/renewable technologies





Pre and post on-site inspections for 10% of submitted invoices Conducted by Frontier


Table 11-214. Large Hard-to-Reach Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 11% and 18% of energy and demand for TNMP's portfolio.

Medium

9


12. Xcel Energy…










1 1


3 3


- 3



1

11.4.2 Small Hard-to-Reach Standard Offer Program

Please see Table 11-213 for a description of the Hard-to-Reach Standard Offer Program.


10


12. Xcel Energy…

Table 11-215. Small Hard-to-Reach Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 11% and 18% of energy and demand for TNMP's portfolio.

Medium









1 1


3 3


- 3



1

11


12. Xcel Energy…

11.4.3 Low Income Weatherization Table 11-216. Low-Income Weatherization Program Summary

Topic Summary

Program Description

The low-income weatherization program provides weatherization and energy-efficiency measures to residential customers that meets DOE's Weatherization Assistance Program income eligibility guidelines and cost-effectiveness criteria (savings-to-investment ratio [SIR]). The utility contracts with Frontier, who then contracts with local government organizations and not-for-profit agencies to deliver weatherization services.


system; meets DOE income-eligibility guidelines (i.e., 200% FPL); qualified through service provider's guidelines



Marketing Strategies: Low income advocates throughout TNMP's service territory will be called upon to participate. Workshops and database training will take place and updates to policies and procedures will take place annually, as needed.

Program Sponsors: TDHCA sub-recipients and other not-for-profit community action and government agencies



Measure offerings: Attic insulation, central AC replacement, CFLs, electric water heater measures, infiltration control, refrigerator replacement, solar screens, wall insulation, and window AC replacement







12


12. Xcel Energy…



Evaluation Priority

Statewide, the Low-Income/HTR Weatherization Programs comprise 1% of the energy and 0% of the demand savings for all 2012 program, and 2% and 7% of energy and demand for TNMP's portfolio; however, SB 1434 requires T&D utilities to spend 10% of their energy-efficiency budget on targeted low-income weatherization programs.

Medium







standards?



1 1


6 6


- 5



2

13


12. Xcel Energy…


11.5.1 Load ManagementTable 11-218. Commercial Load Management Standard Offer Program Summary

Topic Summary

Program Description

The TNMP Load Management SOP invites commercial class customers (including governmental, nonprofit, and institutional customers) receiving distribution-level service to provide on-call, voluntary curtailment of electric consumption during peak demand periods in return for incentive payments.


Target Markets Market Segments: Commercial/industrial businesses Eligibility Criteria:

o TNMP prefers that project sponsors be capable of providing at least 50 kW of peak demand reduction at each site for which load reduction is offered into the program. However, TNMP may accept applications including sites providing less than 50 kW of peak demand reduction in the interest of meeting its peak load reduction targets.

o Must have Interval Data Recorder metero All included project sites must be non-residential customers of

TNMP taking service at the distribution level, and/or be a non-profit customer or government entity, including educational institutions.









program design Rebates/Incentives: TNMP will pay a participating customer (or the project




TNMP will verify actual demand savings from interruptions.


14


12. Xcel Energy…



Evaluation Priority


Low





1 1



Participant surveys: None. - 6


15


12. Xcel Energy…

11.6 PILOT

11.6.1 Small Business Pilot Market Transformation ProgramTable 11-220. Small Business Pilot Market Transformation Program Summary

Topic Summary

Program Description

The (OPEN) Small Business Pilot MTP assists small business customers that do not have the in-house capacity or expertise to: 1) identify, evaluate, and undertake energy efficiency improvements; 2) properly evaluate energy efficiency proposals from vendors; and/or 3) understand how to leverage their energy savings to finance projects. Financial incentives are provided directly to the contractor, thereby reducing a portion of the project cost for the customer. Small commercial customers with peak demands not exceeding 100 kW in the previous 12 consecutive billing months may qualify to participate in the program. Additionally, customers whose peak demand is less than or equal to 10 kW may qualify for incentives which would offset up to 100% of the cost of their project(s).

Target Markets Market Segments: Small Commercial Facilities Eligibility Criteria: Small Commercial facilities within TNMP’s service

territory and with peak demands <=100kW. Applications: Retrofit or new construction projects



o Leverage Small Business Associations, Government Agencies and service providers to serve program customers.





Measure offerings: HVAC (and controls), lighting (and controls), roofing, refrigeration, and food service





16


12. Xcel Energy…

Table 11-221. Small Business Pilot Market Transformation Program EM&V Plan


Evaluation Priority

The Small Business Pilot Market Transformation Program represents a moderate portion of the portfolio’s current and future energy use and demand savings. This is a new pilot program that will begin in 2013, therefore no primary data collection will begin until 2014.

Medium









- 1




17


12. Xcel Energy…


11.7.1 ENERGY STAR® New Homes Market Transformation ProgramTable 11-222. ENERGY STAR® New Homes Program Summary

Topic Summary

Program Description

The ENERGY STAR program targets builders of residential new construction who build to the Environmental Protection Agency’s ENERGY STAR standards. Eligible homes must have a HERS Index of 85 or lower and must be certified on or after January 1, 2013. Incentives are paid to builders and raters for installing certain measures in new construction applications, which provide verifiable demand and energy savings. The program includes a bonus incentive for ENERGY STAR Version 3.0 compliant homes.

Program Year(s) This program was fully implemented in both PY2012 and PY2013

Target Markets Market Segments: Residential customers Eligibility Criteria: TNMP's ENERGY STAR program is for builders and

raters who are participating in the CenterPoint Energy ENERGY STAR New Homes program. Only builders and raters that have applied to, and are accepted into, CenterPoint's program and who construct homes within the TNMP service area can participate in the TNMP program. To be eligible, builders must:

o Be able to produce a copy of the REM/Rate .BLG fileso Provide a copy of AHRI Certificateso To be eligible for payment, homes must:o Be located within TNMP's service territoryo Have a HERS Index of 85 or lower OR have a valid ENERGY

STAR certificateo Have been certified or rated between January 1, 2013 and

December 31, 2013o Not have received an incentive from CenterPoint, or any other

utilityo Have the REM/Rate files, AHRI Certificates, ES Certificates,

related spreadsheets and any online data forms completed and submitted by December 31, 2013



Marketing Strategies: TNMP markets the availability of its programs in the following manner:

o Utilizes mass electronic mail (e-mail) notifications to keep potential builders interested and informed;

o Maintains a website with detailed builder eligibility, end-use measures, incentives, and procedures;

o Participates in statewide outreach activities, as may be available. Program Sponsors: In addition to homebuilder and consumer outreach, the

ENERGY STAR program targets key allies in the homebuilding production and sales cycle: home energy raters, homebuilder sales agents, real estate agents, HVAC contractors, mortgage lenders, product manufacturers, homebuilder associations, and media outlets.

18


12. Xcel Energy…

Topic Summary


Implementers: Frontier is the third-party implementer and the data source


Measure offerings: This is a whole-house program that is based on achieving a HERS Index of 85 or lower OR have a valid ENERGY STAR certificate

Technical Assistance: Builders must work with raters Rebates/Incentives: Paid directly to participating builders and raters Program Direct Install: N/A


QA/QC conducted by Frontier; 10% sample of all paperwork turned in


19


12. Xcel Energy…

Table 11-223. ENERGY STAR® New Homes Program EM&V Plan


Evaluation Priority

While this program does contribute to the overall portfolio of energy savings at a higher level than other programs in the portfolio, the majority of savings are from deemed measures..

Medium














On-site M&V: Conduct on-site M&V with a sample of the population to verify installation, a portion of these on-site visits may include metering to verify key parameters as determined in the desk reviews.

- 6

Participant surveys: Survey sample of population to gather information on measure persistency, program attribution and program satisfaction.

- 15

Market actor surveys: Survey program sponsors to gather information on key researchable issues above and program attribution.

2

20


12. Xcel Energy…


11.8.1 Large Residential Standard Offer ProgramTable 11-224. Large Residential Standard Offer Program Summary

Topic Summary

Program Description

The Residential Standard Offer Program provides incentives for the retrofit installation of a wide range of measures that reduce energy costs, reduce peak demand and save energy in residential facilities.

Target Markets Market Segments: Residential customers <100 kW maximum demand Applications: New or Retrofit applications


Marketing Strategies:o Utilizes mass e-mail notifications to keep potential project

sponsors interested and informedo Maintains internet web site with detailed project eligibility, end-

use measures, incentives, procedures, and application formso Attends appropriate industry-related meetings to generate











21


12. Xcel Energy…

Topic Summary




Table 11-225 Large Residential Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 30% and 18% of energy and demand for TNMP's portfolio.

High









1 1


15 15


- 7



3

22


12. Xcel Energy…

11.8.2 Small Residential Standard Offer Program

For a summary of the Small Residential Standard Offer Program, please see Table 11-224.

Table 11-226. Small Residential Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 30% and 18% of energy and demand for TNMP's portfolio.

High









1 1


10 20


- 10



3

23


12. Xcel Energy…

11.8.3 Residential HVAC Standard Offer ProgramTable 11-227. Residential HVAC Standard Offer Program Summary

Topic Summary

Program Description

The Residential HVAC Standard Offer Program provides incentives for the retrofit installation of air conditioning and heat pump measures that reduce energy costs, reduce peak demand and save energy in residential facilities.

Target Markets Market Segments: Residential customers <100 kW maximum demand Applications: New or Retrofit applications


Marketing Strategieso Utilizes mass e-mail notifications to keep potential project

sponsors interested and informedo Maintains internet web site with detailed project eligibility, end-use

measures, incentives, procedures, and application formso Attends appropriate industry-related meetings to generate







Measure offerings: Any Commission-approved air conditioning or heat pump measure






24


12. Xcel Energy…

Table 11-228. Residential HVAC Standard Offer Program EM&V Plan


Evaluation Priority

Statewide, the RES SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, the HVAC SOP program is new, but is expected to be a small portion of the standard SOP.

High


How are program data handled? Are all data being tracked accurately and effectively? How does the program manage and store supplemental data? Is there room for improvement to make the process of data entry and storage more streamlined and effective?Which measures have been installed and what type of equipment did they replace?Are program goals realistic given the program's past performance? What additional marketing, outreach, or program design changes will be needed to meet planned levels of kW savings?Are goals established appropriately, and will they be met?To what degree is the program encouraging adoption of energy efficient technologies that would otherwise not have taken place?Are program incentives set appropriately and similar to industry standards?



1 1


5 15


- 7



25


12. XCEL ENERGY

This section addresses the energy efficiency and load management portfolio for Xcel Energy. The overall portfolio is summarized below, followed by details for each program in the portfolio.


Table 12-229 shows the rate of participation and claimed energy and demand savings for Xcel’s programs for PY2012.



Type2012


2012 Demand Savings

(kW)


o kW

2012 Energy

Savings (kWh)

Percent of total

portfolio kWh

Com SOPLarge Commercial & Industrial SOP

Commercial SOP 68 2,450 46% 6,117,000 67%

Com SOPSmall Commercial SOP

Commercial SOP 16 100 2% 427,000 5%

LI/HTR SOP Hard-To-Reach SOP

Hard-to-reach SOP 931 310 6% 737,000 8%

LI/HTR SOP Low-Income Weatherization


149 110 2% 379,000 4%

Load Management

Load Management SOP


2 1,900 36% - 0%

Res SOP Residential SOP Residential SOP 975 470 9% 1,418,000 16%

Table 12-230 shows the projected energy and demand savings for the Xcel Energy programs for PY2013.

1


12. Xcel Energy…



Type

2013 Demand Savings

(kW)

Percent of total

portfolio kW

2013 Energy

Savings (kWh)

Percent of total

portfolio kWh



564 8% 2,136,192 18%

Com SOPLarge Commercial & Industrial SOP

Commercial SOP 2,105 30% 5,264,563 45%

Com SOP Small Commercial SOP

Commercial SOP 200 3% 887,213 8%

LI/HTR SOP Hard-To-Reach SOP

Hard-to-reach SOP 440 6% 1,051,095 9%

LI/HTR SOP Low-Income Weatherization


103 1% 345,000 3%

Load Management

Load Management SOP


3,000 42% - 0%

Res SOP Residential SOP Residential SOP 700 10% 2,128,417 18%







2


12. Xcel Energy…


12.2.1 Large Commercial & Industrial Standard Offer ProgramTable 12-231. Commercial & Industrial Standard Offer Program Summary

Topic Summary

Program Description

The Commercial Standard Offer Program (SOP) has two components—Large and Small Commercial. Incentives are paid to project sponsors for certain measures installed in new or retrofit applications. The utility has a limited group of participating project sponsors determined through a selection process based on meeting minimum eligibility criteria, comply with all program rules and procedures, submit documentation describing their projects, and enter into a Standard Agreement with the IOU.

Target Markets Market Segments: large and small commercial/industrial businesses Eligibility Criteria: minimum projects size is 1 kW of deemed or measured

peak demand savings A large commercial customer can have maximum demand at any individual

meter greater than 100 kW, or a maximum aggregate demand equal to or greater than 250 kW

A small commercial customer can have less than 100kw or maximum aggregate less than 250 kW




o Program Sponsors include:o National or local energy service companies (ESCOs)o National or local companies that provide energy-related services





Implementers: EXAMPLES INCLUDE UTILITY OR THIRD-PARTY IMPLEMENTER







3


12. Xcel Energy…


Table 12-232. Large Commercial & Industrial Standard Offer Program EM&V Plan


Evaluation Priority


High






1 1


20 10


- 5


- 10


2

4


12. Xcel Energy…

12.2.2 Small Commercial & Industrial Standard Offer Program

For a summary of the Small Commercial & Industrial Standard Offer Program, please see Table 12-231.


Table 12-233. Small Commercial & Industrial Standard Offer Program EMV&V Plan


Evaluation Priority


High






1 1


12 5


- 5


- 10


2

5


12. Xcel Energy…


12.3.1 Retro-Commissioning Market Transformation Program Table 12-234. Retro-Commissioning Market Transformation Program Summary

Topic Summary

Program Description

The Retro-Commissioning (RCx) MTP offers commercial customers the opportunity to make operational performance improvements in their facilities based on low cost/no cost measures identified by an engineering analysis. The program targets facilities with a minimum of 50,000 square feet of conditioned space. Financial incentives are provided to facility owners and RCx Agents for the implementation of energy efficiency measures and projects completed by approved project deadlines.19

Target Markets Market Segments: Commercial Facilities within SPS’s service territory Eligibility Criteria: Commercial facilities >=50,000 square feet of air-conditioned

space Applications: Existing facilities


Marketing Strategies: SPS plans to market the availability of this program in the following manner:

o During 2013 and 2014, the program will utilize a third-party program implementer who will work with SPS account management to conduct outreach and identify suitable facilities;

o Maintains internet website with detailed information regarding requirements for project participation, project eligibility, end-use measure eligibility, incentive levels, application procedures, current available funding and application forms;

o Participates in state-wide outreach activities as may be available;o Attends appropriate industry-related meetings to generate

awareness and interest.o Utilizes mass email notifications to keep potential project sponsors

interested and informed. Program Sponsors: Third-party RCx Agents


Implementers: Third-party implementer is yet to be determined.


Measure offerings: may include HVAC temperature reset, outside air reduction, optimization of HVAC start-up, lighting (de-lamping, day-lighting, etc.), etc.

Technical Assistance: includes technical energy analysis for identification of energy efficiency measures



Pre and post on-site inspections for 100% of projects Pre and post inspection is conducted by the utility

19 No program information was found on the website; therefore, this information is only an estimate, as information is limited in the EEPR.

6


12. Xcel Energy…


Table 12-235. Retro-Commissioning Market Transformation Program EM&V Plan


Evaluation Priority

The Retro-Commissioning Market Transformation Program represents a significant portion of the portfolio’s current and future energy use and demand savings. This is a new pilot program that will begin in 2013, therefore no primary data collection will begin until 2014.

Medium









- 2






Topic Summary

Program Description

The Hard-to-Reach Standard Offer Program pays project sponsors for certain measures to be installed in primarily retrofit applications, specifically for customers with total annual household incomes at or below 200% of the federal poverty level. The utility has a limited group of participating project sponsors determined through a selection process based on an application process including customer feedback. Along with retrofit opportunities, the program encourages energy-saving education. The Xcel HTR SOP distinguishes contract awards between large and small project applications.

7


12. Xcel Energy…

Topic Summary





Marketing Strategies:o Website (www.xcelefficiency.com)o Outreach workshops for contractors, retailers, and local and

national EESPs. Workshops explain program elements, such as responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process.

o SPS participates in statewide outreach activities as may be available and attends appropriate industry-related meetings to generate awareness and interest.

o SPS utilizes mass email notifications to keep potential project sponsors interested and informed.

o SPS will continue to coordinate with the National Association of Energy Service Companies to notify all its members about SPS’s SOPs.

o Project Sponsors represent a range of energy efficiency service providers.Tedco Buildings N Things

o The Dunas Group, LLC

Implementation and Delivery Implementers: Xcel-SPS


Measure offerings: air infiltration control, insulation, duct sealing, HVAC systems (central/window AC, heat pump), water heaters, windows, refrigerators, showerheads, aerators, solar screens





Post on-site inspections for 10% of invoices submitted by each contractor Conducted by Xcel-SPS


8


12. Xcel Energy…



Evaluation Priority

Statewide, the HTR SOP comprises 11% of the energy and 4% of the demand savings for all 2012 program, and 8% and 17% of energy and demand for Xcel's portfolio.

Medium









1 1


5 5


- 5



2

9


12. Xcel Energy…

12.4.2 Low-Income Weatherization Table 12-238. Low-Income Weatherization Program Summary

Topic Summary

Program Description

The low-income weatherization program provides weatherization and energy education to residential customers that meets DOE's Weatherization Assistance Program income eligibility guidelines and cost-effectiveness criteria (savings-to-investment ratio [SIR]). The utility contracts with program implementer(s), who then subcontracts with local government organizations and not-for-profit agencies to deliver weatherization services.

Target Markets Market Segments: Low-income residential customers Eligibility Criteria: Residential customers that meet DOE income-eligibility

guidelines (i.e., 200% FPL) and have electric air conditioning Applications: Retrofit applications


Marketing Strategies:o Website (www.xcelefficiency.com)o SPS participates in statewide outreach activities as may be

available and attends appropriate industry-related meetings to generate awareness and interest.

o SPS utilizes mass email notifications to keep potential project sponsors interested and informed.

Program Sponsors: Third-party implementer, Frontier, contracts with sub-recipients and other not-for-profit community action and government agencies to provide weatherization services



Measure offerings: weatherization, energy education Technical Assistance: at discretion of the program sponsor, not part of






10


12. Xcel Energy…



Evaluation Priority

Statewide, the Low-Income/HTR Weatherization Programs comprise 1% of the energy and 0% of the demand savings for all 2012 program, and 2% and 7% of energy and demand for Xcel's portfolio; however, SB 1434 requires T&D utilities to spend 10% of their energy-efficiency budget on targeted low-income weatherization programs.

Medium









1 1


5 5


- 5



2

11


12. Xcel Energy…



Topic Summary

Program Description

The Xcel Energy Load Management Pilot SOP invites commercial class customers (including governmental, non-profit, and institutional customers) receiving distribution-level service to provide on-call, voluntary curtailment of electric consumption during peak demand periods in return for incentive payments.


Target Markets Market Segments: Commercial/industrial businesses Eligibility Criteria:

o Signs up to deliver a specified amount of load reduction either from a single location (Project Site) or by combining multiple locations (Project Sites)

o Ideally, individual project sites should be capable of delivering 100 kW of load reduction: applications from project sponsors with individual sites that provide less than 100 kW per site, but at least 100 kW in total, will be accepted.

o Must have Interval Data Recorder meter. Applications: Existing


Marketing Strategies: website, retailer partners, etc. Program Sponsors: individual customers or other third-parties with

customer agreements.





program design Rebates/Incentives: Xcel Energy will pay a participating customer (or the

project sponsor, if different) up to $50 per kW of verified curtailed load each year of participation.



Xcel-SPS verifies actual demand savings from interruptions.


12


12. Xcel Energy…



Evaluation Priority


Low





1 1





13


12. Xcel Energy…



Topic Summary

Program Description

The Residential Standard Offer Program was developed by Xcel Energy to provide an incentive to suppliers of energy services to implement electric energy-efficiency projects at Xcel Energy residential customers' facilities. The primary objective of these Standard Offer Programs is to achieve cost-effective reduction in peak summer demand.

Target Markets Market Segments: Residential customers Applications: New and retrofit applications


Marketing Strategies:o Website (www.xcelefficiency.com)o Outreach workshops for contractors, retailers, and local and

national EESPs. Workshops explain program elements, such as responsibilities of the project sponsor, project requirements, incentive information, and the application and reporting process.

o Xcel participates in statewide outreach activities as may be available and attends appropriate industry-related meetings to generate awareness and interest.

o Xcel utilizes mass email notifications to keep potential project sponsors interested and informed.

o Xcel will continue to coordinate with the National Association of Energy Service Companies to notify all its members about SPS’s SOPs.

Project Sponsors respresent a range of energy efficiency service providers.

Implementation and Delivery Implementers: Xcel-SPS








14


12. Xcel Energy…




Evaluation Priority

Statewide, the Residential SOP comprises 22% of the energy and 8% of the demand savings for all 2012 program, and 16% and 17% of energy and demand for Xcel's portfolio.

High


How are program data handled? Are all data being tracked accurately and effectively? How does the program manage and store supplemental data? Is there room for improvement to make the process of data entry and storage more streamlined and effective?Which measures have been installed and what type of equipment did they replace?Are program goals realistic given the program's past performance? What additional marketing, outreach, or program design changes will be needed to meet planned levels of appliances recycled?Are goals established appropriately, and will they be met?To what degree is the program encouraging adoption of energy efficient technologies that would otherwise not have taken place?Are program incentives set appropriately and similar to industry standards?



1 1


25 30


- 15



15


APPENDIX A: DATA MANAGEMENT PROCESS

The following figure details the data management process.

Figure A-1. Data Management Process

Data Manager – Reviews files and Documentation provided by implementer

Data Manager – Import file received into EMV database

(program, date received, cumulative vs. replacement,

etc..)

File contains PII?

Data Manager - Flag file, email Data

Security Team to redact PII

Yes

Data Security Team – imports file into

EMV database, encrypt account

numbers, provided redacted files back to data manager.

Data Manager – place files in project folder for team

and upload file to Web Portal – available as

downloadable raw data files.

Data Manager – Update status of file in the EMV database

to complete/imported/clean.

Data Security Team – imports file into

database.

No

Is file missing data?

No

Data Manager - Submit data request

via Tetra Tech to implementer

Yes

Can implementer

make corrections?

No

Yes

Read as-is

Implementer Resubmits Corrected

Data

What to do with dead-end files?

Data Manager -Notify Utility and get

approval for file modification

Modify

Program Lead - Modify file in order

to meet requirements.

End Day 1

Begin Day 1

End Day 2

Begin Day 2

Data Manager – Notify Program Leads that new data are available

Tetra Tech – Sends Cadmus files posted by implementer via RMFT

The process of figuring out what to do with dead-end files can take 1-2

weeks.

1


APPENDIX B: NET-TO-GROSS METHODS BY PROGRAM TYPE

The following table documents the recommended net-to-gross approaches by program.

Table B-1. Summary of Research Methods to Estimate Net Savings

Program Name Program Type

Primary Net Savings Method in 2012-2013

Other Research to Support Net Savings Estimation

Commercial SOP Commercial SOP

Market actor surveys

Participant surveys, Benchmarking of NTG in other jurisdictions


Commercial SOP

Use Commercial SOP results

Benchmarking of NTG in other jurisdictions

Residential SOP Residential SOP Market actor surveys


Hard-to-reach SOP HTR SOP N/A N/A


Low Income N/A N/A


Load Management SOP

N/A N/A

Appliance Recycling Residential MTP Participant surveys


ENERGY STAR New Homes Residential MTP

Market actor (builder) surveys



Residential MTPBenchmarking of NTG in other jurisdictions


Residential MTP Participant surveys

Market actor surveys,Benchmarking of NTG in other jurisdictions

Residential Solutions Residential MTP Participant surveys


A/C Programs (Distributor and CoolSaver AC Tune-up (Res and Nonres))

Residential and Commercial MTP

Market actor surveys

Participant surveys,Benchmarking of NTG in other jurisdictions

1


G:. Roll Up of Individual Program Savings Estimates to the Utility Portfolio level…

Program Name Program Type

Primary Net Savings Method in 2012-2013

Other Research to Support Net Savings Estimation


Residential and Commercial MTP

Participant surveys



Commercial MTP

Participant surveys


Commercial Solutions Commercial MTP

Participant surveys



Commercial MTP

Participant surveys


Small Business Direct Install

Commercial MTP

Participant surveys



Commercial MTP

Participant surveys


Retail Electric Provider Pilot

Pilot/Residential and Nonresidential SOP

N/A N/A

Advanced Lighting Pilot (Residential and Nonresidential)

Pilot/MTPBenchmarking of NTG in other jurisdictions

P/V Solar Pilot MTP / SMART SOURCE PV Pilot (Residential and Nonresidential)

Pilot/MTP Participant surveys


Informational (On-line Home Energy Check-up, Behavior Pilot)

PilotBenchmarking of NTG in other jurisdictions

Energy Ambassador Outreach Nonresource Program (Residential and Nonresidential)

Pilot/MTPBenchmarking of NTG in other jurisdictions

2


APPENDIX C: COST-EFFECTIVENESS CALCULATIONS

The PACT benefit cost (BC) results will be calculated using the following formula:

BC=EBe+EBd

Inc+EMV +RD+PB

Where:

EBe is the economic benefits resulting from energy savings, calculated as:

EBe=(∑t=0

n kWh/ (1−Line Loss )(1+WACC )t )∗ACe

Where kWh is the annual energy savings for a measure Line Loss is the established line loss factor for the utility WACC is the weighted average cost of capital (discount rate) ACe is the avoided cost of energy for the program year in which the measure

was installed N is the measure life t is the number of years since the base year (2012).

EBd is the economic benefit from demand reduction, calculated similarly but using annual avoided peak demand and avoided cost of demand. The avoided cost of capacity is set at $80 for both summer and winter.

All costs (Incentives, EM&V, R&D, and Performance Bonus) are calculated as:

Net Cost= GrossCost(1+WACC )PY−2012

Where: WACC is the weighted average cost of capital PY is the program year in which the cost was incurred.

Using the same definitions as just described, the SIR is calculated as:

SIR=EBe+EBdInc

1


APPENDIX D: EM&V ANNUAL REPORT OUTLINEEM&V Annual Portfolio Report Outline

Volume I—Public Utility Commission of Texas Statewide EM&V Results Program Year XX

I. Executive SummaryII. Table of Contents (all three volumes) III. List of Figures and Graphs IV. AcknowledgmentsV. Acronyms VI. Report Definitions VII. Introduction

a. Backgroundb. EM&V Objectivesc. Report Organization

VIII. EM&V Methodology a. Overviewb. Residential Impactsc. Nonresidential Impactsd. Net-to-gross20 Researche. Cost-effectiveness Testing

IX. Statewide Process Findings a. Summaryb. Sub-section for each priority statewide process issue defined in the EM&V

Plans X. Standard Offer Programs Key Findings

a. Residentiala. Impacts: Claimed21, Evaluated Gross, Evaluated Net, and precision

estimates b. Key Process Findingsc. Cost-effectiveness Results

b. Nonresidentiala. Impacts: Claimed, Evaluated Gross, Evaluated Net, and precision

estimatesb. Key Process Findingsc. Cost-effectiveness Results

XI. Market Transformation Programs Key Findingsa. Residential

a. Impacts: Claimed, Evaluated Gross, Evaluated Net and precision estimatesb. Key Process Findingsc. Cost-effectiveness Results

b. Nonresidential20 Incentive.21 PY2013 only.

1



a. Impacts-Claimed, Evaluated Gross, Evaluated Net and precision estimatesb. Key Process Findingsc. Cost-effectiveness Results

XII. Low-income/Hard-to-reach Programs Key Findingsa. Impacts: Claimed, Evaluated Gross, Evaluated Net and precision estimatesb. Key Process Findingsc. Cost-effectiveness Results

XIII. Load Management Key Findingsa. Impacts: Claimed, Evaluated Gross, Evaluated Net and precision estimatesb. Key Process Findingsc. Cost-effectiveness Results

XIV. Solar/PV Key Findingsa. Impacts: Claimed, Evaluated Gross, Evaluated Net and precision estimates b. Key Process Findingsc. Cost-effectiveness Results

Volume II—Public Utility Commission of Texas Utility-Specific EM&V Results Program Year XXTable of Contents (Volume II)

Sections XIV–XXIII for each utility.a. Summary of Portfolio Demand Impacts by Program—Claimed, Evaluated

Gross, Evaluated Net and precision estimatesb. Summary of Portfolio Energy Impacts by Program—Claimed, Evaluated Gross,

Evaluated Net and precision estimatesc. Portfolio Cost-Effectiveness by Programd. Program Specific Section for each Program in the Portfolio

a. Program Descriptionb. EM&V Methodologyc. Key Findings

i. Sub-section of findings for each research issues defined in the EM&V Plan

Volume III—Public Utility Commission of Texas EM&V Technical Appendix Program Year XX

Data Collection Instruments

Data Collection Completes and Survey Response Rates by Utility Portfolio

2


APPENDIX E: QA/QC PROTOCOLS

This appendix documents the quality assurance (QA) protocols established for the PUCT EM&V team for reporting claimed, evaluated gross, and evaluated net impacts. Although quality control is a function of all evaluation stages (e.g., populating the EM&V database, sampling, analysis), this appendix focuses on the QA processes within the reporting stage. A Quality Assurance team (QA team), which will be led by the Tetra Tech EM&V data lead will be developed and accountable for ensuring all QA protocols are being followed.

Below we summarize the specific activities that will be subject to quality assurance and processes. Note that these QA processes focus on accuracy of data; this section does not address methodological issues.

Accuracy of ex-ante program data. The EM&V team is housing data, analysis, and reporting functions within the EM&V Database. Data will be provided by program implementers, read into the database in raw form, and organized for analysis. The database centrally stores the claimed (ex-ante) savings, which will be used for sampling and reporting of those claimed savings. Data will be provided to the EM&V team quarterly. The EM&V team will characterize the data received in terms of energy and demand savings and participants served and report the information within the detailed research plans. These detailed research plans will be delivered to the utilities for review and confirmation that the population data is accurate. Inaccurate population data may indicate missing data, errors in the data importation process, or misunderstanding of the data fields.

Responsibility: Program leads

Accountability: QA team

Consulted: Utility staff and implementation contractors and EM&V Project Manager

Application of verification rates and net-to-gross ratios. The impacts will be generated in the EM&V database. The database will categorize measure-level information in the format it was provided to the EM&V team per the data acquisition process. Although projects may be sampled and verified at the measure level, the EM&V team will conduct impact evaluations to obtain and report verification and net-to-gross estimates at the utility and program type level, which will then be aggregated and reported at the program group level.

These impact estimates will be provided by the program leads and stored in two locations. First, the program leads will enter the impact results within an Excel tracking sheet stored on the SharePoint site. The Excel tracking sheet will include the following fields: program year, utility, program group, program type, measure group, program lead, verification rate, net-to-gross ratio, report source of verification rate, report source of net-to-gross ratio, and modification date. Only one sheet will maintain current impact information. Should data be updated throughout the process, the outdated records will be moved to a separate worksheet within that file. Doing so will ensure one sheet will maintain the correct rates, and that any modifications are documented including reason for modification.

Second, the EM&V database will include an interface where program leads will directly enter their impact results. These results will then be stored and applied against the claimed savings to calculate the evaluated gross and evaluated net results for the annual reporting.

1



By creating a two-staged impact reporting process, the EM&V team builds into the process a point of verification of the data. The evaluated and net savings results will be directly calculated out of the EM&V database using the rates supplied within the web interface. The EM&V team will then verify that the results are as expected using the values documented within the Excel impact reporting file. Should the results differ, the Quality Assurance team will be able to go refer to the original source to verify the results.

Responsibility: Program leads

Accountability: QA team

Consulted: Impact leads, EM&V database lead, and Project Manager

Accuracy of reported savings. As documented within the report outline, program impacts will be aggregated and reported in various ways. At the most aggregate level, the data will be reported by program group overall and then by utility. At the most granular level, the data will be reported by program group for each utility. The annual report will therefore represent impacts within over 100 tables. It will be critical to spend considerable time providing QA against those reported values.

The EM&V database will calculate the full year claimed savings by utility, program type and program group. Although claimed savings will be documented in quarterly detailed research plans, adjustments made in claimed savings are likely to occur throughout the year. Therefore, it will be necessary to calculate the full program year claimed savings and verify our results against the utility claimed data, which will be reported to the commission. The EM&V team will request that the utilities provide their draft claimed savings to verify against the reported claimed savings within the EM&V database. Any differences in the evaluation and utility claimed savings will be clearly documented within the report.

All results tables will be cross-referenced to ensure the results true-up and are consistent with each other. For example, the sum of all Residential MTPs evaluated net savings documented within the utility-specific sections should equal the Residential MTP results captured in Volume I. The QA team will develop a checklist of tables to be cross-checked and against which sources, and will systematically go through this checklist throughout the report proofing process.

Although not a specific QA function, the team’s development of these reporting functions with the overarching goal of ensuring transparency will inherently allow for ad hoc QA checks by the PUCT, utilities, implementation contractors, or other interested parties. For example, the EM&V database can export results and resulting calculations within easy-to-use Excel files. And impact-related reports will tie back to results clearly for secondary review.

Responsibility: Utilities (for providing claimed savings) and program leads (for verifying claimed impacts provided)

Accountability: QA team (for final review and cross-checks of impact tables)

Consulted: Impact leads, EM&V database lead, utilities, and Project Manager

2


APPENDIX F: EM&V TEAM STAFFING AND BUDGET

This appendix summarizes the EM&V team organization and budget by task and team member (Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (a) (c)).

F.1 TEAM ORGANIZATION

The EM&V team brings substantial expertise and resources, but the effective structure of the team is equally important. Effective management ensures strong communication and responsiveness to the PUCT and utilities as well as other stakeholders. Based on our experience managing other portfolio evaluations of similar size and scope and the strong, established working relationships among the team members, we developed a staffing and subcontracting plan to operate as one fully integrated team.

The management plan laid out in the organizational chart below (Figure F-2) was strategically developed to ensure quality and clear lines of responsibility and accountability.

Figure F-2. EM&V Team Organizational Chart

Project Manager

Lark Lee (Tetra Tech)

EM&V Data Laura Schauer (Tetra Tech)*

Residential and Behavioral Programs Evaluation and TRM

Bryan Ward (Cadmus)

Nonresidential, Load Management and Renewable Programs

Evaluation and TRM Michael Messenger (Itron)

EM&V Database Noah Lieb (Cadmus)

Cost Effectiveness Teri Lutz (Tetra Tech)

Market Research Pam Rathbun (Tetra Tech)

M&V Mike Martin (Texas A&M)

Saleem Khan (TEESI)

Low Income/Hard to Reach Scott Reeves (Cadmus)

Residential Standard Offer Tina Jayaweera (Cadmus)*

Residential Market Transformation Sue Hanson (Tetra Tech)

Behavioral Programs Teri Lutz (Tetra Tech)

Technical Reviewer Katherine Johnson (Johnson Consulting)

C&I Standard Offer Joe Loper (Itron)*

C&I Market Transformation Carol Sabo (Tetra Tech)

Solar/PV Stephan Barsun (Itron)

Load Management Dave Hanna (Itron)

Public Utility Commission of Texas

The project manager is the primary point of contact to the PUCT and takes the lead in evaluation planning, reporting, and representing the EM&V team. She orchestrates the project by ensuring the team understands the PUCT’s needs and resources are in place to meet these needs. Due to the breadth and depth of the EM&V effort, the project manager is supported by the leads for the following three functional areas: (1) EM&V Data, (2) Residential and Behavioral Programs Evaluations, and (3) Nonresidential, Load

1



Management, and Renewables Programs Evaluations. This structure optimizes the use of our team’s deep technical expertise while maintaining consistency and realizing cost efficiencies.

Data is the foundation of the EM&V efforts; therefore, it is called out as its own functional area. Cross-cutting activities that fall under EM&V data are the EM&V database, cost-effectiveness testing, survey research, on-site M&V, and resource planning. Designated staff responsible for these activities will ensure consistency and synergies across statewide and utility-level EM&V efforts.

The second and third functional areas comprise specific program categories and are led by the senior EM&V experts who are also responsible for leading the development and updates of the TRM for those program types. We have grouped the utility portfolios into eight broad “program categories” based on similarities of program delivery, target markets and objectives. Program specialists direct the evaluation research for their program category. The program specialists know their program area in depth and will either conduct the majority of the research for their programs or directly oversee the research.

F.2 EM&V BUDGET

Below we present a summary of the EM&V budget at the task level and by firm.

2


Table F-2. EM&V Budget by Firm and Task

Tetra Tech Cadmus Itron Johnson Consulting

Texas A&M

TEESI

Task # Task Title1A Evaluation Prioritization Memo $1,500 300 132 232 22 - - 686 $150,7041B 2012 and 2013 Portfolios’ EM&V Plan $1,500 510 204 427 22 16 40 1,219 $253,7131C Other Planning Documents $0 240 256 - - 48 40 584 $102,0422 Develop and Maintain TRM $0 0 1,430 1,150 64 - - 2,644 $429,560

3 Implement the Impact Evaluation and Verification Efforts

$0 - - - - - - - $0

3A Primary Data Collection $0 2,512 678 2,392 - 258 194 6,034 $1,685,9023B Analysis and Desk Reviews $0 1,613 2,724 1,418 - 158 144 6,057 $983,576

3C Other: program tracking, database development, cost-effectiveness testing

$0 1,435 2,034 540 - - 10 4,019 $671,776

4A/C Additional Activities: process, regulatory support, collaborative meetings

$2,500 1,109 818 72 - - - 1,999 $340,747

4B Additional Activities: optional residential baseline study

$0 0 - - - - - 0 $0

5 Project Management and Reporting $4,500 2,929 926 455 220 206 240 4,976 $930,341Subtotals $10,000 10,648 9,202 6,686 328 686 668 28,218 $5,548,362

Markup on subcontractor labor and materials/directs: 4%

$140,055

Total $5,688,417

Estimated Hours Per Firm Total

HoursCost Task Material

Costs

1


APPENDIX G: ROLL UP OF INDIVIDUAL PROGRAM SAVINGS ESTIMATES TO THE UTILITY PORTFOLIO LEVEL

This appendix provides a description of the EM&V team’s approach to Request for Proposals 473-13-00105, Project No. 40891, Scope of Work Task 1B (k)), which states the EM&V Plan should:

“Provide a Description of how program impact results will be combined to report portfolio impacts, addressing the need for adjustments such as accounting for overlap with other programs (i.e. attribution) or other factors. Include description of weighting procedures for developing final estimates of portfolio savings in situations where programs receive different levels of evaluation, or in some cases, none at all.”

We split our description into two parts for ease of understanding—(1) A Roll up of Program Savings Estimates and, (2) Weighting to Account for Differences in Confidence and Precision levels.

G.1 ROLL UP OF PROGRAM SAVINGS AND ANY POTENTIAL NEED FOR ADJUSTMENTS RELATED TO ATTRIBUTION

Two types of program savings overlap will be investigated—Internal overlap, where two or more independent utility program components claim credit for the same customer saving, and external overlap, where Texas utility programs overlap with those operated by other governmental entities or program administrators. The internal overlap issue is the most important one to consider for program savings reporting and goals, as it could lead to “double counting” of program savings. We will review the program delivery mechanisms from the market transformation programs (MTP) to determine if there are components of the MTP that might be directing customers to participate in other Texas energy efficiency programs, for example, as a result of an audit. If a recipient of an audit/information from an MTP then joins another program and receives some form of assistance or rebate or participates in a Standard Offer Program (SOP), there could be double counting of savings—once for the MTP and once for the SOP. If savings overlap is found, we will provide a description of any adjustments we plan to make in the final program reports and identify which program components get full or partial credit for the savings related to customer referrals.

To deal with external overlap, the EM&V team has included questions in its customer and market actor surveys to determine if there are other federal or state programs or financial incentives that may have played a direct influence on customers to make energy efficiency investments independent of the Texas efficiency programs. For example, the federal tax credit for certain types of energy efficiency or solar investments could have a significant influence on customer decisions to participate in a program that might merit a reduction in the overall savings attributed to that program.

G.2 WEIGHTING TO ACCOUNT FOR DIFFERENT LEVELS OF CONFIDENCE AND/OR PRECISION IN SAVINGS ESTIMATES THAT MUST BE ROLLED UP TO THE UTILITY PORTFOLIO LEVEL.

1



The evaluated savings for each program will be added together to determine the portfolio savings. Thus, if the three programs have evaluated savings of 50 MWh, 100 MWh, and 200 MWh, the portfolio savings are 350 MWh, regardless of uncertainty in each of these estimates. The uncertainty in the portfolio savings will be calculated based on the standard errors calculated for each of the program savings estimates. This standard error is rolled up into the portfolio-level savings uncertainty by using the root-sum-of-squared-error formula. For those programs that are not evaluated or receive only a program tracking review, the standard errors on the savings estimate is not determined through any rigorous process. As a result, there is a question on how to account for this within the portfolio’s overall uncertainty.

Commonly, for programs that aren’t evaluated, the overall contribution of the savings is a small portion of the portfolio’s total savings. For example, even if there was 100% uncertainty in that particular program’s savings, if that program only contributes 1% to the portfolio, the impact of this on the portfolio’s uncertainty is only an additional 1%. As a result, given that the contribution is small, often the unevaluated programs have assigned zero uncertainty, assuming these estimates are reasonable barring better data. The EM&V Team recommends that we use this approach for the 2012–2013 evaluation cycle. If data collected during the evaluation of the other programs suggest this approach is overly minimizing the uncertainty associated with the savings at the portfolio level, the EM&V Team may recommend an alternate approach.

2


Tetra Tech Report or Proposal - Squarespace Web viewLoad management programs are also designated as...

Documents

Transcript of Tetra Tech Report or Proposal - Squarespace Web viewLoad management programs are also designated as...