Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications...

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Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED

Transcript of Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications...

Page 1: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

Terry McGeeney, MD, MBA, President and CEO, TransforMED

Nathan Bieck, Marketing Communications Manager, TransforMED

Page 2: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 3: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Overview of TransforMED National Demonstration Project (NDP) Initial NDP learnings Online innovation tools (distillation of our learnings)◦MHIQ 2 (NCQA and Meaningful Use Crosswalk)◦Online Practice Assessments (CRA, PEAT)◦EHR Prep-Select Tool◦Delta-Exchange (Zone Demonstration)

TransforMED after the NDP◦Pilot and Project Updates◦Physician Education and Messaging◦2010 Match Results (P4 Initiative)

Page 4: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Transformation of health care delivery to achieve optimal patient care, professional satisfaction and success of primary care practices

To be a catalyst for HIT adoption within the health care community

Page 5: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Non-Profit, wholly-owned subsidiary of the American Academy of Family Physicians (AAFP)

Improves patient care while increasing satisfaction for family physicians and their practice team

Acts as a leader and catalyst to generate positive transformations in family medicine and primary care

Provide assistance with HIT technology solutions that aid in Patient-Centered Medical Home transformation

Page 6: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Provide hands-on Medical Home Facilitation, Practice Retreats, Assessments and Tailored Training.

◦ Full Facilitation◦ Virtual Facilitation◦ Targeted Transformation◦ Gap Analysis

Page 7: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Access to Care & Information

• Health care for all

• Same-day appointments

• After-hours access coverage

• Accessible patient and lab information

• Online patient services

• Electronic visits

• Group visits

Practice Management• Disciplined financial management• Cost-Benefit decision-making• Revenue enhancement• Optimized coding & billing• Personnel/HR management• Facilities management• Optimized office design/redesign• Change management

Practice-Based Services

• Comprehensive care

for both acute and chronic conditions

• Prevention screening and services

• Surgical procedures

• Ancillary therapeutic & support services

• Ancillary diagnostic services

Care Management

• Population management

• Wellness promotion

• Disease prevention

• Chronic disease management

• Patient engagement and education

• Leverages automated technologies

Care Coordination

• Community-based services• Collaborative relationships Emergency room Hospital care Behavioral health care Maternity care Specialist care Pharmacy Physical Therapy Case Management

• Care transition

Practice-Based Care Team

• Provider leadership

• Shared mission and vision

• Effective communication

• Task designation by skill set

• Nurse Practitioner / Physician Assistant

• Patient participation

• Family involvement options

Quality and Safety

• Evidence-based best practices

• Medication management

• Patient satisfaction feedback

• Clinical outcomes analysis

• Quality improvement

• Risk management

• Regulatory compliance

Health Information Technology

• Electronic medical record

• Electronic orders and reporting

• Electronic prescribing

• Evidence-based decision support

• Population management registry

• Practice Web site

• Patient portal

Page 8: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

24-month Project Project rigorously pilot

tested the TransforMED patient-centered model-of-care in 36 family medicine practices from across the United States.

The NDP pilot project concluded in June of 2008.

www.transformed.com/ndp

Page 9: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Transforming to a patient-centered medical home (PCMH) isn't easy…requires change throughout entire practice (Leadership, Teamwork, Communication)

Medical practices can be lonely places: physicians and staff often feel isolated. (peer-to-peer learning)

Do it Yourself Attitude (DIY) Technology isn’t plug and play but critical to medical

home transformation NDP Outcomes (No external sources of revenue)◦ 10.49% increase in practice revenue◦ 14% increase in physician salaries

Page 10: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Establish realistic initial expectations for time and resources required

Develop a practice technology implementation plan

Understand the work flow within the practice

Monitor change fatigue and burnout

Learn to be a learning organization

http://www.annfammed.org/cgi/content/full/7/3/254

Page 11: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

MHIQ 2 (NCQA Crosswalk, Meaningful Use Crosswalk) Change Readiness Assessment (CRA) Patient Experience Assessment Tool (PEAT) EHR Prep-Select Tool (TransforMED and Welch Allyn) Delta-Exchange Social Network

Page 12: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

www.transformed.com/mhiq

Page 13: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

The Online Change Readiness Assessment is designed to assess where a practice stands when it comes to implementing change

The CRA gathers information from the entire practice (physicians, practice managers, clinical and office staff) in 5 key areas: ◦ Change Management◦ Communication◦ Leadership◦ Teamwork◦ Job Satisfaction

Page 14: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Short questionnaire that provides practices with information and insight on their patients' view of the services that they provide

Practices can use results to design and track quality improvement initiatives over time, as well as compare to other practices.

Online or via a paper questionnaire

Page 15: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Systematically prepares and guides practices toward an informed and cost-effective EHR selection decision.

Addresses the common problems within a practice and will walk you through 4 simple, yet comprehensive steps.

Eliminates the frustration associated with EHR selection and helping you make a well informed decision.

Those 4 steps include:◦ Organizational readiness◦ Personnel training◦ Technology and work flow planning◦ Capital planning

Page 16: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 17: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Online Social Network for Practice Transformation 1000+ members ◦Medical home thought leaders, practices and their team members

Access to immediately useful PCMH resources◦TransforMED Facilitators (Ask the Experts Zone)◦How-to-Articles (Leadership, Teamwork, Communication)◦ Live and On-Demand Webinars ◦Practice Forms and Templates◦NCQA Zone

Page 18: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 19: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 20: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 21: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 22: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 23: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 24: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 25: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 26: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Page 27: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

www.transformed.com

Page 28: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

2,404 family medicine positions were filled out of 2,630 positions offered, for a fill rate of 91.4 percent, the highest percentage of family medicine positions ever filled in the NRMP.

AAFP News NowMatch Results: 2010 Fill Rate for Family Medicine Highest EverBy Barbara Bein 3/18/2010

Page 29: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

For the first time, all 14 residencies in the Preparing the Personal Physician for Practice, or P4, Demonstration Initiative filled their open positions during the Match.

www.transformed.com/p4

Page 30: Terry McGeeney, MD, MBA, President and CEO, TransforMED Nathan Bieck, Marketing Communications Manager, TransforMED.

2010 TransforMED

Questions

Terry [email protected]

Nathan [email protected]