TERESI_PAILLOU_mc donalds_vegetariansandwich

33
Marketing International Jean-Pierre Dolait ESPEME 4 A new McDonald’s vegetarian sandwich in India Paillou Anne & Teresi Laure

description

School project - Mc Donald Project in India

Transcript of TERESI_PAILLOU_mc donalds_vegetariansandwich

Page 1: TERESI_PAILLOU_mc donalds_vegetariansandwich

Marketing International Jean-Pierre Dolait ESPEME 4

A new McDonald’s

vegetarian sandwich in India

Paillou Anne & Teresi Laure

Page 2: TERESI_PAILLOU_mc donalds_vegetariansandwich

2Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian Market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 3: TERESI_PAILLOU_mc donalds_vegetariansandwich

3Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian Market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 4: TERESI_PAILLOU_mc donalds_vegetariansandwich

4Marketing International - JP DolaitESPEME Nice

MCDONALD’S COMPANY

1954 in America by Raymond Croc

Revolution for the American restaurant industry

Quality, Service, Cleanliness and Value

33 000 restaurants in 121 countries

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 5: TERESI_PAILLOU_mc donalds_vegetariansandwich

5Marketing International - JP DolaitESPEME Nice

MCDONALD’S IN INDIA

1996: First McDonald’s in India

Indian becomes more health conscious

Today, 250 restaurants in 52 towns 2012: 40 new restaurants By 2014: it is plan to double the number of restaurants

10 000 employees in India

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 6: TERESI_PAILLOU_mc donalds_vegetariansandwich

6Marketing International - JP DolaitESPEME Nice

SWOT ANALYSIS

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

STRENGHTS WEAKNESSES

OPPORTUNITIES THREATS

• High employee turnover rate• Market segment too focusing on kids• Often related to unhealthy food • Price competition

• People are most likely health conscious• Cope with the fast changing consumer needs• Capture different market segments• Penetrate in many countries

• McDonald have been sued for having "unhealthy" food Bad press• Major competitors• Exposed to change in global economyForeign currency fluctuation• Subway opened a new 100% vegetarian restaurant in Penjab

• Market leader in fast food industry• Strategic locations• The most well known house-hold brand• Strong and marketable product• Innovation• Adaptation of its products• Drive-in

Page 7: TERESI_PAILLOU_mc donalds_vegetariansandwich

7Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian Market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 8: TERESI_PAILLOU_mc donalds_vegetariansandwich

8Marketing International - JP DolaitESPEME Nice

OBJECTIVES

Introduce a new product : vegetarian sandwich

Maintaining its international USP of QSCV

Achieving 100% customers satisfaction

Increase the number of Indian customers

Increase brand loyalty

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 9: TERESI_PAILLOU_mc donalds_vegetariansandwich

9Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian Market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 10: TERESI_PAILLOU_mc donalds_vegetariansandwich

10Marketing International - JP DolaitESPEME Nice

TARGETING MARKET

Age-groups 15-30

Vegetarian & Health conscious people

Urban people

Middle class

Exposure to western food and culture

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 11: TERESI_PAILLOU_mc donalds_vegetariansandwich

11Marketing International - JP DolaitESPEME Nice

COMPETITORS

• Direct Competitors: big fast-food companies in India

KFC , Subway, Domino’s, Pizza Hut, Nirula’s

• Indirect Competitors: local snacks restaurants

Chicking, Bangs Fried Chicken, Smockin’ Joes

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 12: TERESI_PAILLOU_mc donalds_vegetariansandwich

12Marketing International - JP DolaitESPEME Nice

Fourth largest economy in the world

Fast-Food industry represents 12 billion $

INDIAN MARKET ANALYSIS

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

The Quick Service Restaurants is the fastest growing segment

Page 13: TERESI_PAILLOU_mc donalds_vegetariansandwich

13Marketing International - JP DolaitESPEME Nice

INDIAN MARKET - POPULATION

Population: 1.22 billion

Annual growth rate: 1.6%

65 % of the population is under the age of 35

By 2030, the population in India should be bigger than in China

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 14: TERESI_PAILLOU_mc donalds_vegetariansandwich

14Marketing International - JP DolaitESPEME Nice

INDIAN CULTURE VS FOOD• 40% of population is vegetarian

– In Gujarat (West): 80% population is vegetarian

• Religions: Hindu 80.5%, Muslim 13.4%, Christian 2.3%, Sikh 1.9% – 85% of Hindu are vegetarian

• «Vegetarian cities»: Pushkar, Haridwar, Rishikesh, Ayodhya, Palitana

« Godly/holy cities » sell and consume meat and the slaughterhouse are prohibited by law

Special label use in India

« I believe that spiritual progress requires stop killing other living beings for our physical needs » - Gandhi

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 15: TERESI_PAILLOU_mc donalds_vegetariansandwich

15Marketing International - JP DolaitESPEME Nice

CHALLENGES IN ENTERING INDIAN MARKET

• From the fat food to a more healthy food

• Polycentric orientation

• 100% Product adaptation

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 16: TERESI_PAILLOU_mc donalds_vegetariansandwich

16Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian Market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 17: TERESI_PAILLOU_mc donalds_vegetariansandwich

17Marketing International - JP DolaitESPEME Nice

PRODUCT

A new sandwich adapted to the local demand :

j

100%Vegetarian

Adaptation

Prepared separately

High quality product

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

« Vegetarian Bic Mac »

Page 18: TERESI_PAILLOU_mc donalds_vegetariansandwich

18Marketing International - JP DolaitESPEME Nice

Composition: 100% vegetarian!

- Bread with Bun

- Tomato

- Lettuce

- Vegetarian pumpkin sauce based

with Indian Spicies

- Potato pancake

PRODUCT

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 19: TERESI_PAILLOU_mc donalds_vegetariansandwich

19Marketing International - JP DolaitESPEME Nice

PRICE

111 र 2.04 $

60 र 1.10 $

59 र1.08 $

65 र1.19 $

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

44 र0.80 $

65 र1.19 $

Quality / Value : our sandwich’s prices in India

1 Indian rupee = 0.0186 US dollars / 1 US dollar = 53.8100 Indian rupees

Page 20: TERESI_PAILLOU_mc donalds_vegetariansandwich

20Marketing International - JP DolaitESPEME Nice

PRICE

Chicken Zinger

99 र1.82 $

Streetwise Vegsnacker

25 र0.46 $

Vegetarian Zinger

95 र1.74 $

Chicken Snacker

30 र0.55 $

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Competitor’s prices:

1 Indian rupee = 0.0186 US dollars / 1 US dollar = 53.8100 Indian rupees

Page 21: TERESI_PAILLOU_mc donalds_vegetariansandwich

21Marketing International - JP DolaitESPEME Nice

Elements and costs factors Domestic Subsidiary

Cost 2.24 0.71Manufacturer Margin % 30.00 30.00Margin 0.96 0.30

Average Selling Price (ASP) 3.20 1.01

Insurrance + shipping 0.05Landed cost 1.06Import Tax (%) 10.00Duty 0.10Other Importer/subsidiary cost 0.10

Importer cost 1.26Importer Margin% 30.00Margin 0.13

Importer/subsidiary Price 1.39

Other retailer Cost 0.00 0.00Retailer Cost 3.20 1.39

Retailer Margin % 20.00 10.00Margin 0.80 0.14

Retailer Price without VAT 4.00 1.43VAT Rate % 0.00 4.00

Retailer Price with VAT 4.00 1.49Currency exchange rate 1.00 53.81

Consumer Price4$

1.49$= 80र

Consumer Price with VAT Ratios 1.00 0.37Consumer Price Ratios

INTERNATIONAL PRICING STRATEGY

Manufacturer

Importer or Subsidiary

Retailer or Distributor

End Consumer

PRICE

• We already have subsidiaries in India

• Depending to our others sandwiches’ price

& Depending to the KFC’s prices

Our final price in restaurants for this sandwich will be 80र *

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

*1 Indian rupee = 0.0186 US dollars 1 US dollar = 53.8100 Indian rupees

Page 22: TERESI_PAILLOU_mc donalds_vegetariansandwich

22Marketing International - JP DolaitESPEME Nice

PLACE

• 52 towns & cities across India

• 250 McDonald’s restaurants

North and East India33 in Delhi11 in Haryana7 in Punjab3 in Rajasthan1 in Uttaranchal1 in West Bengal1 in Himachal Pradesh

West and South India32 in Makazashtra7 in Gujarat7 in Karnataka4 in Andhra3 in Madhya Pradesh

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 23: TERESI_PAILLOU_mc donalds_vegetariansandwich

23Marketing International - JP DolaitESPEME Nice

PLACE

• 2 centralised distribution centers

at Mumbai & Kochi

• QIP ( quality Inspection Program):

Quality checks at 20 points in the

supply chain movement

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Manufacturer

Indian consumer

Retailer: McDonald’s Restaurants

B to B to C:

Page 24: TERESI_PAILLOU_mc donalds_vegetariansandwich

24Marketing International - JP DolaitESPEME Nice

PLACE

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 25: TERESI_PAILLOU_mc donalds_vegetariansandwich

25Marketing International - JP DolaitESPEME Nice

Based on visibility

PROMOTION

« Why Indians could not have their famous Big Mac? »

• Extensive promotion strategy

• Think global, act local

Advertising

Sales promotion

Direct Marketing

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 26: TERESI_PAILLOU_mc donalds_vegetariansandwich

26Marketing International - JP DolaitESPEME Nice

PROMOTION

Advertising• Campaign on TV

- Indian people between 15 and 30 year old eating the Vegetarian Big Mac- Show sandwich ingredients

• Posters outdoor in big cities

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 27: TERESI_PAILLOU_mc donalds_vegetariansandwich

27Marketing International - JP DolaitESPEME Nice

PROMOTION

Sales promotion• Animations and tasting in point of salesContests/sweepstakes/games

• Special offers

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 28: TERESI_PAILLOU_mc donalds_vegetariansandwich

28Marketing International - JP DolaitESPEME Nice

PROMOTION

Direct marketing

• E-newsletter

• Coupons to print

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

Page 29: TERESI_PAILLOU_mc donalds_vegetariansandwich

29Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian Market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 30: TERESI_PAILLOU_mc donalds_vegetariansandwich

30Marketing International - JP DolaitESPEME Nice

NEXT STEPS

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

• Increase the vegetarian product line

• Develop a new 100% vegetarian range based on this sandwich– with different choices of sauces and spices

• Suggestion of new 100% vegetarian meal, with tea for example

• Increase market share in India of 10%

• Create few special McDonald’s vegetarian restaurants

Page 31: TERESI_PAILLOU_mc donalds_vegetariansandwich

31Marketing International - JP DolaitESPEME Nice

AGENDA

I. McDonald’s Company

II. Objectives

III. Indian market Research

IV. 4 P’s

V. Next Steps

VI. Summary

Page 32: TERESI_PAILLOU_mc donalds_vegetariansandwich

32Marketing International - JP DolaitESPEME Nice

SUMMARY

I. Company II. Objectives III. Indian Market IV. 4 P’s V. Next Steps VI. Summary

• McDonald has developed a competitive advantage of serving

quality fast food at low cost

• Local adaptation has contributed to McDonald Business

growth in India

Page 33: TERESI_PAILLOU_mc donalds_vegetariansandwich

33Marketing International Jean-Pierre Dolait ESPEME 4

Thank you for your attention!

Questions?

Paillou Anne & Teresi Laure