Stakeholder Engagement in Emerging/Frontier markets, October 2014, London

4
Find out how the world's leading extractive companies engage stakeholders successfully Learn how your company can get difficult engagement right, in process, in practice and on the ground Discover how to make the case for more resources to senior management – and how to make that stick Expert tips from your peers in a closed environment, learn from those who got it right, and wrong Our experts taking part in this workshop have experience at working with companies such as Arcelor Mittal, BP, Anglo American, Rexam, Golden Star, BHP Billiton, Shell, and many others “You will not leave the programme with a bunch of ‘answers’. You will leave much better equipped to ask smart questions, and with a network and framework that can help develop answers to those questions.” Wayne Dunn, Professor of Practice in Corporate Social Responsibility, McGill University All our team have long and considerable experience in emerging market stakeholder engagement. They will use their skills and expertise to both teach participants but also to facilitate discussions and problem solving. COURSE LEADERS INCLUDE: www.innovation-forum.co.uk/stakeholder-engagement Wayne Dunn Founder and President CSR Traning Institute Professor of Practice in CSR McGill University READ FULL BIO HERE Dr Peter Davis Leading Global Consultant on emerging markets and stakeholder engagement Author of “Corporations, Global Governance and Post-Conflict ReconstructionREAD FULL BIO HERE Tobias Webb Founder | Innovation Forum Founder | Ethical Corporation CSR Lecturer University of London READ FULL BIO HERE Ignacio Gavilan Former Senior Manager, Supply Chains and CSR/Stakeholder engagement McDonald's, BP & Anglo American READ FULL BIO HERE How to effectively engage stakeholders in frontier markets An exclusive two-day executive training workshop, certified by the CSR Training Institute 30-31 October 2014 | London, UK

description

http://innovation-forum.co.uk/stakeholder-engagement.php How to effectively engage stakeholders in frontier markets An exclusive two-day executive training workshop, certified by the CSR Training Institute. 30-31 October, 2014, London. Twenty executives will spend two intense days learning from and with global experts on how to effectively engage stakeholders in emerging markets. This course is a practical blend of lectures, case studies, discussions, dilemma-solving group work and individual reflection. The two-day programme combines real-world tools and strategies with strategic insights and down-to-earth approaches. These will equip executives to engage and work better with stakeholders especially in lean or frontier markets. http://innovation-forum.co.uk/stakeholder-engagement.php

Transcript of Stakeholder Engagement in Emerging/Frontier markets, October 2014, London

Page 1: Stakeholder Engagement in Emerging/Frontier markets, October 2014, London

Find out how the world's leading extractive companies engage stakeholders successfully

Learn how your company can get difficult engagement right, in process, in practice and on the ground

Discover how to make the case for more resources to senior management – and how to make that stick

Expert tips from your peers in a closed environment, learn from those who got it right, and wrong

Our experts taking part in this workshop have experience at working with companies such as Arcelor Mittal, BP, Anglo American, Rexam, Golden Star, BHP Billiton, Shell, and many others

“You will not leave the programme with a bunch of ‘answers’. You will leave much better equipped to ask smart questions, and with a network and framework that can help develop answers to those questions.”Wayne Dunn, Professor of Practice in Corporate Social Responsibility, McGill University

All our team have long and considerable experience in emerging market stakeholder engagement. They will use their skills and expertise to both teach participants but also to facilitate discussions and problem solving.

COURSE LEADERS INCLUDE:

www.innovation-forum.co.uk/stakeholder-engagement

Wayne Dunn

Founder and President CSR Traning InstituteProfessor of Practice in CSR McGill UniversityREAD FULL BIO HERE

Dr Peter Davis

Leading Global Consultant on emerging markets and stakeholder engagement

Author of “Corporations, Global Governance and Post-Conflict Reconstruction”

READ FULL BIO HERE

Tobias Webb

Founder | Innovation ForumFounder | Ethical CorporationCSR Lecturer University of LondonREAD FULL BIO HERE

Ignacio Gavilan

Former Senior Manager, Supply Chains and CSR/Stakeholder engagement

McDonald's, BP & Anglo AmericanREAD FULL BIO HERE

How to effectively engage stakeholders in frontier marketsAn exclusive two-day executive training workshop, certified by the CSR Training Institute30-31 October 2014 | London, UK

Page 2: Stakeholder Engagement in Emerging/Frontier markets, October 2014, London

Twenty executives will spend two intense days learning from and with global experts on how to effectively engage stakeholders in emerging markets.

This course is a practical blend of lectures, case studies, discussions, dilemma-solving group work and individual reflection.

The two-day programme combines real-world tools and strategies with strategic insights and down-to-earth approaches. These will equip executives to engage and work better with stakeholders especially in lean or frontier markets.

An unhappy stakeholder with a cell phone and internet connection can turn a problem into a crisis that can threaten the very survival of your company

“Great programme! Great international faculty – great global examples in theory and practice – great and diverse participants” – Shola Safo-Duodu, head of corporate affairs, Barclays Bank (Ghana)

How to effectively engage stakeholders in frontier marketsAn exclusive two-day executive training workshop, certified by the CSR Training Institute30-31 October 2014 | London, UK

Objectives & Learning OutcomesThe programme objective is to provide participants with insights, understanding, tools, techniques, strategies and networks that will help them and their companies to be more effective at engaging and working with stakeholders in what used to be known as emerging markets – now frontier markets.

Who attends?The programme is designed for professionals from industry, NGOs, governments, civil society and the multi-lateral/international world. The training is cross-industry and is equally relevant for any professional actively engaging with stakeholders in frontier markets. Participants will include senior executives, those with hands on CSR roles and those new to CSR.

Why you should sign up to this event:• Companies in a variety of different sectors

increasingly use stakeholder engagement to manage risk. We'll discuss how that works in practice.

• The leaders now also use stakeholder engagement to spot and seize opportunities. You'll learn how you can make it pay for your business

• Useful stakeholders are usually not easy to engage. You'll learn how to spot them, map them, engage them and make two way conversations that deliver

• Angry stakeholders can cost your company serious money. We'll show you how leading businesses and experts turn conflict into win-win outcomes

Ongoing support for your developmentAs part of your participation in the two day course, we’re offering you a six month follow up option with Wayne and Tobias via phone, email or even face to face to help you achieve your goals and become a more effective manager.

12

3

4

Page 3: Stakeholder Engagement in Emerging/Frontier markets, October 2014, London

“As someone new to CR, this course demonstrated the strategic importance of corporate responsibility…strong case studies and insights into current trends and practices in corporate responsibility around the world.” Heather Agnew, Manager, Corporate Citizenship, Bank of Canada

Agenda 31st October 2014

Agenda 30th October 2014

SESSION SIX

Managing from the stakeholder perspective

Groups will be asked to look at a management dilemma from the perspective of different stakeholder groups.

In this role playing session, executives will be placed in groups representing key stakeholders and given a scenario to react to. Each will then respond as stakeholders might to a situation which a company must manage. Groups will include communities, NGOs, the media and government institutions.

SESSION SEVEN

Reporting back from group work and critiquing approaches

SESSION EIGHT – CASE STUDY

Creating personal action and development plans

In this short sharp session, each individual executive participant will be asked to take twenty minutes to reflect on what they have learned, draw up some key lessons and formulate these into a personal or team action plan to take back to the office and put into place over a month, six month and one year period. Summaries will be presented.

CERTIFICATE CEREMONY

INDIVIDUAL SESSIONS – PERSONAL ACTION PLANSCONCLUSION OF TRAINING

INTRODUCTIONS & OVERVIEW

SESSION ONE

The Business Case & Engagement Trends

In this first session, Tobias Webb will offer an overview of today’s global business case for stakeholder engagement beyond just compliance. Using case studies, this first, scene-setting presentation will look at some of the current and emerging trends in stakeholder engagement and best practice in two way communications for companies

SESSION TWO

Tools, Frameworks and Strategic Approaches

In this second session Wayne Dunn will delve into the latest practical tools being used by leading executives and companies to navigate the complex landscape of stakeholder engagement. This session will cover:

• Pre-engagement due-diligence

• Stakeholder mapping

• Stakeholder engagement planning

• Managing expectations

• Social entry strategy/approach

• Capacity building

• Partnerships

• Training your bosses

SESSION THREE – CASE STUDY

How the best companies engage stakeholders in emerging markets

In this session, with some guest speakers and practitioners taking part, we’ll look at some quick case studies of how lean and frontier market stakeholder engagement is best done on the ground, and consider some of the mistakes executives should avoid…

SESSION FOUR – GROUP WORK

Tackling real life case studies of stakeholder management

One worked, one didn’t. We’ll compare and contrast social license success and failure. Our case will cover the same company and the same country, and analyse different outcomes from different approaches to engagement

SESSION FIVE

Reporting back, group critiques and summary of learning outcomes and tips

NETWORKING RECEPTION AND DINNER WITH A SPECIAL GUEST SPEAKER

Page 4: Stakeholder Engagement in Emerging/Frontier markets, October 2014, London

REGISTER NOW

WHAT OUR CUSTOMERS SAY ABOUT US:

EARLY BIRD Book before 22nd August

¢£995+vat

Save £200!

LAST CHANCE Book before 19th September

¢£1,095+vat

Save £100!

FULL PRICEBookings after 19th September

¢£1,195+vat

“Great programme, great faculty, excellent facilitation!” Dr. Toni Aubynn, CEO, Ghana Chamber of Mines

"This course is already helping me to do my job more effectively. Great case studies and insights into current trends and practices.” Rachele Dino, corporate responsibility executive, Swarovski

"Very much helpful Wayne; some of the tips and questions you gave will be an extremely helpful guide in the process of developing a CSR Strategy for my company" Emmanuel Aubynn, Regional Social Responsibility Manager, Newmont Africa

“The programme enhanced the CSR knowledge and strategic skills of our Kosmos Energy Ghana team, and offered the participants a platform for networking with professionals from other organisations across Africa and Ghana.” Reg Manhas, Sr VP Kosmos Energy

"Toby is a true expert – connected, creative and challenging. Highly recommended." Alex Cole, director of corporate affairs, Sainsbury's PLC

d +44 (0) 20 3096 1517

E [email protected]

K www.innovation-forum.co.uk/stakeholder-engagement

3 ways to register

If you’re interested or have any questions about the training, please do get in touch:Oliver Bamford | Tel. +44 (0) 20 3096 1518 | [email protected] | www.innovation-forum.co.uk

How to effectively engage stakeholders in frontier marketsAn exclusive two-day executive training workshop, certified by the CSR Training Institute30-31 October 2014 | London, UK