Telxess sop draft v.1
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Transcript of Telxess sop draft v.1
Telxess Consulting Services (P) Ltd.
Exploring, Assessing, Consulting and Advising on India’s Telecom/Internet/IT Policies, Regulatory & Marketing Environment
TELXESS
Table of Content
Internet/Broadband/Telecom Policy & Regulatory Landscape
Explore Probable Scope of Work with Client
Why Telxess Consulting Services (Pvt) Ltd.
Associating with Clients to deliver services as per needs
Desirable Outcomes agreed upon with Clients
Internet/Telecom/ITPolicy & Regulatory Landscape in India
ISP/Telecom Licenses (now Unified License) issued by Department of Telecom, Ministry of Communications and IT. Policy governed by DoT, Spectrum allocation by WPC, Compliances by DoT & TRAI, Siting clearances by SACFA, IT Promotion policies by DeITY, etc.
Defines among other things, scope of services, service area (2 categories), Network interconnection and resources, last mile linkages conditions, Service provisioning, Security compliance conditions, apart from financial conditions, along with mentioning prohibited activities, etc.
Distinct clauses/conditions exist for satellite based services, where Department of Space NOCC/ISRO clearances are also prescribed.
Internet/Telecom/ITPolicy & Regulatory Landscape
Telecom Regulatory Authority of India (TRAI) recommends new or amendments to license conditions on govt directions or suo motto, regulates Quality of Services & monitors various compliances.
All Licenses are governed by provisions of Indian Telegraph Act 1885, Indian Wireless Telegraphy Act 1933, TRAI Act 1997, IT Act 2000 and the amendments thereof.
Policy & Regulatory clarity on certain Satellite Usage policies have some gaps, which the Client may want addressed.
Currently there are over 400 ISP licenses issued and 12 for VSAT services along with number of UASL/TSPs.
Probable Scope of Work Our Understanding of Client profile
Clients may be looking for entry into Indian internet/IT/VAS/Applications market space and seeking clarity on policy & regulatory matters and procedures
May be using any or hybrid of technologies e.g. Satellite bandwidth & connectivity, Air to Ground spectrum, GSM based connectivity, which leads to a need for clarity and possible way forward, etc.
Clients already provides such solutions/services out of India & is looking to extend its base in India.
Local Indian ground support/POP – local servers/gateway access/equipment ownership, etc – questions related to PE requirements, security compliances exist
Arrangements with Indian Licensed entities/ Service Infra Providers – expectations from potential partnerships, vetting them needed
Probable Scope of Work First Phase – Exploratory, Research, Information Collection & Assessment
Seek and study the technology platforms, network & solution architecture of the solution/service on offer by Client
Assess requirement of extent of Local Indian ground support/POP/Equipment procurement & ownership, local servers/gateway access needed.
Study various licenses, approvals, NOC’s, etc. and make an assessment of applicability or otherwise which may impact provisioning/offering of services. Advice accordingly.
Identify, Meet & Explore and Collate the possible roles of various governing Ministries, Departments, Agencies. (DoT, TRAI, WPC, SACFA, DoS, MCA,ISRO, BCAS, etc). Meetings with officials.
Assess/Advice adequacy or otherwise of existing licensing & other provisions services in Indian services space.
Assess and establish need for Client local point of presence, direct or indirect or otherwise.
Explore potential local service providers/hosts for Client’s indirect presence and services. Meetings with industry officials and executives
Probable Scope of Work Second Phase – Initiating Policy Development/Regulatory Determination Process
Initiate a new policy development process – If amends needed in existing licenses conditions & policies.
Entails helping prepare collaterals, making appropriate submissions to stakeholders, offer solutions/services and seeking required approvals/ resources.
Working through interdepartmental, inter ministerial process and procedures.
Intensify engagement with Ministries, Regulator/s, Agencies
Helping create white papers, technical documentation, discussion drafts, participation in consultation processes.
Using relevant mechanisms to pursue policy development viz., diplomatic channels, press, industry chambers as options.
Probable Scope of Work Third Phase – Applications & Approvals
Help prepare documentation for formal application/s of appropriate License and or Approvals as the case may be.
Adequate liaison with authorities to obtain above.
Identifying appropriate local partners, support in negotiating partnership/Alliances/Joint Venture arrangements
Probable Scope of Work Other Services concurrently with Phase III
Advice/Support process of incorporation as appropriate for a local Indian entity or Foreign entity
Identifying & helping appointments of Tax consultants/Law firm for procurement of local entity clearances, all banking tax registrations, addressing taxability issues and compliance services (PAN/TAN/ST/IE Code/TF). NDA already providing these services.
Advising and services to prepare for Sectoral Licensing/ Regulatory compliances with DoT/TRAI.
Telxess Consulting Services Incorporated in 2006 by Amitabh Singhal offering consulting and advisory services to clients/partners from India, US and UK.
Rich background experience in Internet/Telecom Policy Development process in India, Marketing & Legal work.
Internet Industry leadership/Co Founder-Board Member positions/Govt Committees memberships/ held and continue to do so along with NGO engagements.
Supported by a team of on-call subject matter experts for liaison, research, communications, technical, finance and legal needs.
Telxess Consulting Services
• GTL Limited, India (Telecom Infra, IT Services)• Shyam Telecom Limited, India (Telecom Services)• VNL Limited, India (Telecom Infra, Solar) • Narus Inc., USA (Security, Interception Monitoring) • FTIL Ltd., India (Financial Services/ISP)• Syniverse USA/India (Telecom VAS)• Business Ventures, UK (Business Promotion)• EMS, UK (Outdoor Marketing)• EA Technology, UK (Power Sector Solution Providers)• Ford Foundation, India/USA (Media, Internet Rights)• Halliwels/Gateley, UK (Commercial Law firm)• Helio’s, India (IT Services)• Wiltshire & Grannis LLP, USA (Law Firm)
Select Clients/Partner’s
List:
Telxess + Client Partnership
Client needs knowledgeable and experienced local consultant/advisor to support business needs
Telxess Consulting fits the requirement for intimate knowledge of government affairs/processes, Telecom/Internet Policy/ Licensing/Regulations, having been involved in advocacy policy development & regulatory process and helping frame them initially.
Natural match between most Clients and Telxess Consulting with its on ground practical experiences.
Uniquely placed to understand & fulfill Client needs together
Choice Client’s to go with large consultancies, but Telxess being small has ability to provide focused & personalized responses.
Outcomes DesiredSpecific understanding of applicability & coverage of extant policies & regulations on Internet/IT/Telecom Services.
Obtain clarity on required licensing approvals/regulatory clearances for proposed services.
Initiate new Policy/Regulatory Development if proposed services not already covered/cannot be covered.
Once policy/regulatory clarity in place, support and help obtain licensing/regulatory approvals for client.
Support Client in indentifying and building alliances with local partners/hosts as per requirements.
Advice & Support Client on appropriate establishment of local Point of Presence/office setup as the case may be.
Amitabh Singhal• Founder of Telxess Consulting. Was Founder & President of ISP
Association of India, Founder & CEO of National Internet Exchange of India, is currently a Board Director/Secretary of .ORG, Your Public Interest Registry, Board Member of Digital Empowerment Foundation, Member of Internet Proliferation & Governance Committee (WGIG) of the Department of Information Technology, Ministry of Communications & IT. Hands on experience of 31 years in government affairs, policy & regulatory work, marketing, legal and other corporate work.
Glossary of Acronyms in order of appearanceISP Internet Service ProviderIT Information TechnologySACFA Standing Advisory Committee on Radio Frequency AllocationNOCC Networks Operations Control Center of DoSISRO Indian Space Research OrganizationTRAI Telecom Regulatory Authority of IndiaUASL Unified Access Service LicenseTSP Telecom Service Providers holding UASL licenseVSAT Very Small Aperture Terminal Satellite servicesIFEC Inflight Entertainment & Communication systemGSM Global System for MobilePOP Point of Presence (Technical Node or a Local Entity Establishment)NOC No Objection CertificateDeiTY Department of Information Technology, Ministry of Communications & ITDoT Department of Telecommunications, Ministry of Communications & ITWPC Wireless Planning & Coordination Cell of DoTDoS Department of Space MCA Ministry of Civil AviationBCAS Bureau of Civil Aviation SecurityPAN Permanent Account Number from Income Tax Department TAN Tax Account Number for Tax collection and deposits/paymentsST Service TaxIE Code Import/Export Code obtained from Reserve Bank of IndiaTP Transfer PricingWGIG Working Group on Internet GovernanceSANOG South Asia Network Operators GroupTEMA Telecom Equipment Manufacturer’s AssociationISOC Internet Society
Thank You Very Much
for the Opportunity