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Telephone English Series 2 Tip 1 Material Providers: Pooneh Tajali, Mehdi Khodaparast Text & PowerPoint Specialist: Zhaleh Kazemi Project Supervisor: Mehdi Khodaparast Source: John Hughes, Macmillan

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Tick the problems you sometimes have on the phone. 1. Dealing with Telephone Problems 1. Your phone runs out in the middle of a conversation. 2. Theres a lot of noise around you. 3. You ring/dial the wrong number. 4. You cant hear the other person. 5. The other person speaks too quickly. 6. You cant understand the other persons English. 7. You get poor reception on your mobile. . 1. . 2. . 3. . 4. . 5. . 6. . 7. .

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1. Dealing with Telephone Problems In each call, one person describes the problem. Fill the blanks with the proper adjectives. 1. Its a really ----------- line. 2. Its too ------------. 3. I must have got the -------------number. 4. My batterys very------------. 5. The line just went -------------. . . 1. . 2. . 3. . 4. . 5. . noisy, wrong, low, bad, dead Bad noisy wrong low dead

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1. Dealing with Telephone Problems To add emphasis we use words such as too, really, etc. Read the following examples. 1. Its a really bad line. 2. The reception is absolutely terrible from the train. 3. I need to recharge my mobile. The batterys very low. 4. I cant hear. The traffics too loud. 5. Sorry, its too noisy here today. 6. This line is so poor. 7. This is such a terrible line. I cant hear a thing. , too really . . 1. . 2. . 3. . . 4. . . 5. . 6. . 7. . .

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1. Dealing with Telephone Problems Listen to the five calls in section A again and tick () the actions the speaker suggests. , .

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1. Dealing with Telephone Problems 1. sorry/you/up/speak/can? 2. the/down/lets/phone/put. 3. calling/try/later/again. 4. me/call/you/let/back/five/in/minutes. 5. him/try/376/on/extension. 6. email/about/it/sending/how/to me/by? 7. up/ring/the/hang/and/other/number. Re-order the words to make suggestions for solving the problems. Sorry, can you speak up? Lets put the phone down. Try calling again later. Let me call you back in five minutes. Try him on extension 376. How about sending it to me by email? Hang up and ring the other number. . 1. 2. . 3. . 4. . 5. 376 . 6. 7. .

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