Tecra - ILL Proposal
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ProposalInternet Leased Line
For
Submitted By
N. Siva
28-11-2009
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Table of Contents
Table of Contents ....................................................................................................... 2
About Aircel Limited ................................................................................................... 4
About the Promoters ................................................................................................... 4
Brief about Aircel........................................................................................................ 4
ABS Business ............................................................................................................. 4
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28-11-2009
Mr. Eswar
M/s. Tecra Systems Pvt. Ltd.
8-3-961/B, Fifth Floor, S.B.I. Building,
Srinagar Colony Main Road,
Hyderabad, AP 500073
Premium Internet Leased Line Proposal
Sir,
We thank you for giving Aircel Business Solutions the opportunity
to propose a solution for your business.
After detailed analysis of your requirements, we have come up
with a solution which fits in your need. Included please find a
proposal for your consideration.
Should you have any queries or clarifications on the enclosed
proposal, please do give us a call. We shall be glad to assist you.
Warm Regards
N. Siva
Channel Business Manager - AP
Aircel Business Solutions
Mobile: 9700199120 / 970199120
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About Aircel Limited
About the PromotersMaxis Communications Berhad, which started commercial operations in 1995, is the
leading telecommunications service provider in Malaysia. Maxis is Malaysia's
leading telecommunications company and market leader with a total mobile phone
subscriber base of more than seven million, as at 30 September 2005. Surpassing
the seventh million mark has become a milestone in our list of achievements.
Maxis expansion into Indonesia and India is a milestone in its aspiration to be a
regional communications operator. The acquisition of a 51% stake in PT Natrindo
Telepon Seluler (NTS), Indonesia and a stake of a 26% equity interest in Aircel, India
will provide tremendous growth opportunities for Maxis. These acquisitions giveMaxis a strong foothold in two of the worlds most attractive high-growth, low-
penetration markets, while diversifying our market base.
Brief about Aircel
Aircel is a leading telecommunications group in Tamil Nadu and Chennai with a
track record of making mobile telephony affordable to the Indian masses. Given its
leadership position and a low 10% mobile penetration rate among Tamil Nadus 65
million strong population, the southern state itself provides a very good growth
opportunity for Maxis.
The Aircel Group is focusing its business line in the field of
Telecom GSM based Cellular Operation (Aircel and Dishnet Wireless Ltd)
Enterprise Data Services (Dishnet Wireless Limited)
Telecom Expertise Group (TEG)
Software Division (ETH)
ABS Business
Aircel Business Solutions (ABS) is an ISO 9000 certified company, which addresses
the telecom-related requirements of SME and Enterprise markets with a host of
cutting-edge enterprise solutions. ABS is also a registered member of WiMAX forum
both in the Indian and International Chapters.
ABS is focused on meeting Network, Application, Security and Managed Service
needs of Enterprise customers by providing customized, cost effective solutions.
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Aircel Enterprise services are targeted at Enterprise customers segmented as large,
medium and small, requiring broad portfolio of products and services that help
improve their business performance.
The ABS envisages positioning itself as a Total Solution Provider offering end-to-end
services in Data, NLD, ILD and Managed Services segments.
Last Mile Capabilities of ABS
Wireless Last mile on WiMAX (licensed 3.3 GHz) in 60 cities across India.
Dark fiber arrangement with BSOs
Bulk capacity from BSOs on TDM network (Managed Lease Lines)
Site sharing and co-location arrangements with Telco/ Carriers.
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ABS has successfully deployed IEEE 802.16-2004 WiMAX base stations in 36 cities across India. The
backend systems and processes (OSS / BSS) of ABS are highly sophisticated with end-to-end
manageability from sales prospecting to order management and internet protocol (IP) provisioning. All
these systems are developed in-house and have the capability to accommodate future business
requirements of ABS.
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A typical network diagram is given below.
ABS Advantage:
Licensed Spectrum : Quality of Service
Near Line of Site (NLOS) Equipment: Guaranteed Connectivity
Pan-city Coverage : Quick Deployment
Service Level Agreement (SLA) : High Uptime
Low latency : For mission-critical applications
Data prioritization : Bandwidth Management
Optimized transmission of specific applications such as video, and voice
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ABS Customer Service Support:
ABS has a 24x7 Toll free number (national) landing at one Central CS Technical Help Desk.
(Toll Free No: 1800 103 3003)
CS Technical Help Desk (L1) and NOC Team (L2) operate 24 X 7 to provide on time supportfor the end customers.
Skilled and trained field level support at POP locations across the nation.
CS Technical Help Desk handle inbound and outbound calls related to any Query, Requestand Complaint
A comprehensive online CRM tool for complete call management, Knowledge management andreporting
Regional CSD Managers across regions to help support customers on Escalated Issues andmaintaining good relationships to ensure better Customer experience.
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ABS Value Proposition
ABS offers a suite of services ranging from the standard to carefully customized solutions. ABSs
service promises you a high degree of reliability, efficiency and security in managing your operations
supported by 24 x 7 customer care staff of highly trained professionals.
Premium Internet Leased Line:
ABS offers premium Internet leased Line connectivity to the Enterprise segment customers using the
last mile on WiMAX. ABS has the capacity to provide premium Internet connectivity to the customers
in less than 48 hours. The customer can also choose fixed bandwidth from a minimum of 64 Kbps to 3
Mbps on WiMAX.
The impact of WiMAX in fixed wireless networks is more immediate, and is already providing
Businesses with tangible benefits over other broadband solutions. The benefit of adopting WiMAX as
Last mile using ABS network is because it provides:
High Security feature
Quick Deployment
Competitive in terms of costs.
Wider Coverage even in remote locations
High Capacity
Quality of service
Increased scalability
Negligible effect of the weather
SLA for service uptime of 99%
For bandwidth requirement of over 3 Mbps ABS has the capabilities to offer the same on the
Point-to-Point (P2P) radio or on Fiber / Copper.
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Requirement Analysis
Customer requires Premium Internet Access as per the details below.
The connectivity to AIRCEL Internet POP will be on Wireless/Wire line depending on
service availability.
The solution proposed should be highly robust and resilient.
The Internet capacities should have best possible service levels.
Sr.No Location Bandwidth
1
M/s. Tecra Systems Pvt. Ltd.
8-3-961/B, Fifth Floor, S.B.I. Building,
Srinagar Colony Main Road,
Hyderabad, AP 500073.
2 Mbps (1:1) Premium Bandwidth
AIRCEL Proposal for Last Mile Connectivity
Sr.No Location Proposed Last Mile Connectivity
1
M/s. Tecra Systems Pvt. Ltd.8-3-961/B, Fifth Floor, S.B.I. Building,
Srinagar Colony Main Road,
Hyderabad, AP 500073.
WiMax -Wireless (Licensed Wireless
Frequency @ 3.3 GHz)
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ABS Scope of Work
AIRCEL will maintain the highest standards while servicing TECRA requirement in terms of
end-to-end connectivity and service & support. The deliverables from AIRCEL for this
turnkey project will include:
Connectivity:
The internet port on the central side would be configured by AIRCEL
Program Management:
AIRCEL will assign a single point of contact / a dedicated Program Manager for
TECRA.
The assigned PM shall be specialized in project implementations to ensure smoothrollout of the network.
Post Sales Support:
AIRCEL will provide multi-level Post Sales Operation Support using several LOCs
which shall in turn be monitored by a centralized NOC.
AIRCEL shall offer CRM facilities to TECRA (for Trouble ticket generation etc.), to
ensure high level of uptime for the network.
AIRCEL will also provide up-to-date escalation matrices to TECRA for multiple levels
of support.
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Commercials for ILL
The uptime will be 99% as per the SLA.
Pole charges up to 3Mtrs is included in the annual recurring, above 3mtrs if mast
required, has to be paid on actual by the customer.
Aircel will not be responsible for any outages due to failure of equipments owned and
managed by customer.
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Date: 28-11-2009
Ref: AIRCEL/HYD/SIVA
From:
M/s. Aircel Business Solutions
(Dishnet Wireless Limited)
Laxmi Cyber Centre, 2nd Floor,
Road # 12, Banjara Hills,
Hyderabad 500034.
To:
M/s. Tecra Systems Pvt. Ltd.
8-3-961/B, Fifth Floor, S.B.I. Building,
Srinagar Colony Main Road,
Hyderabad, AP 500073.
Kind Attn: Mr. Eswar
S.No. Service description Unit Unit rate (Rs)Total Cost per annum
(Rs)
(a) (b) (d) (e)= (c *d)
1Last Mile / Local Loop
Charges Wireless1 Inclusive Inclusive
2
Annual recurring charges for
2 Mbps (1:1) Premium
Internet Leased Line
1 2,60,000/- 2,60,000/-
3One Time & Installation
Charges1 10,000/- 10,000/-
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Terms and Conditions
The above mentioned charges are exclusive of any applicable taxes.
The customer will be legally bound by the Online Customer Terms & Conditions (CSA) in the
website www.aircelbusinesssolutions.com for the services provided by Dishnet Wireless
Limited (DWL).
The contract shall continue to be in force for the Initial term and shall continue automatically
for additional successive terms equal to the Initial Term (Renewal Term) unless and until
terminated in accordance with Clause 10 in the Online Customer Terms & Conditions (CSA) inthe website www.aircelbusinesssolutions.com .
The customer will be billed monthly/quarterly/annually in advance for all charges.
DWL will not be responsible for any outages due to failure of equipments owned and managed
by the customer.
Offer is valid for 2 weeks from the date of submission of the proposal.
Building permission for erecting mast/pole to be obtained by the customer.
All orders and payments should be in favor ofM/s. Dishnet Wireless Limited.
Installation time would be 4-7 working days from the date of Release of Purchase Order along
with advance payment.
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REFERENCE
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