Technology that makes life easier, every minute. › wp-content › uploads › 2019 › 10 ›...
Transcript of Technology that makes life easier, every minute. › wp-content › uploads › 2019 › 10 ›...
Technology that makes life easier, every minute.
Printec is a leader in business-to-customer transaction technologies in
Central and Eastern Europe, offering a wide range of technology solutions
that help improve human interactions, making everyday life easier.
Through our wide range of technology solutions and services we enable
businesses to leverage innovative technology in order to provide
superior customer experience and at the same time achieve
operational efficiencies and regulatory compliance.
Our solid presence of 30 years in 16 countries has been rewarded by our
many and great customers that want to elevate the experience of
interaction towards their customers.
We are Pioneers The 1st contactless cash withdrawals at ATMs in Croatia – Erste The 1st contactless payments project in Greece - Alpha Bank & Eurobank The 1st m-payment project in Romania - ING & MasterCard The 1st Self-Scan project in Bulgaria - Piccadilly / Delhaize group The 1st self-service info-kiosk used for tax payment, duties and fines with credit card in Romania & Eastern Europe - Piraeus Bank & Local administration of Bucharest and Ploiesti The 1st bank loyalty schemes in Greece and Bulgaria - Alpha Bank, NBG, First Investment Bank
We know our Business We are in this business from 1988 We work with the best: our customers and partners are industry leaders We have strong local presence with 900+ people in 16 countries, and more than 150 service centers We have more than 350,000 POS terminals and 23,000 ATMs in the field We process more than 2,300,000 transactions daily We understand the uniqueness of our customers, so we develop custom solutions that serve specific business needs
Professional Services: Project Management Custom software development Integration, customization, localization of existing
solutions
Customer Services: Help Desk / Service DeskIncident handling processSpare Parts ManagementMonthly reportingIncident Analysis
Our Services that respond to our growing customer needs, and allow themto provide in turn an exceptional customer experience.
Our Customers
Printec is a leader in business-to-customer transaction technologies in
Central and Eastern Europe, offering a wide range of technology solutions
that help improve human interactions, making everyday life easier.
Through our wide range of technology solutions and services we enable
businesses to leverage innovative technology in order to provide
superior customer experience and at the same time achieve
operational efficiencies and regulatory compliance.
Our solid presence of 30 years in 16 countries has been rewarded by our
many and great customers that want to elevate the experience of
interaction towards their customers.
Through our products and services, we help businesses serve their customers better, increase their revenue, and optimize their costs. We use technology to improve the way people interact with each other or with businesses, automating processes, minimizing the time and the resources needed, and elevating the experience to the level that the modern consumer expects – and beyond.
Self-Service Channels that enable consumers whodemand speed, convenience and control, thus seeking the best possible personalized services. Reduced time and increased availability appear to be the two main drivers behind the use of self-service channels. This is made possible with:
Automated Teller Machines (ATM) Virtual Teller Station (VTS) Self-Service Kiosks Customer experience solutionsSmart Vending MachinesSelf-Check-Out, self-shopping Petrol Stations Outdoor Payment Terminals (OPTs)
Digital Transformation, in order to still remain thepreferred point of interaction for many consumers, as well as the point of sale for many financial products. Branch transformation is not an option anymore, if a bank wishes to remain relevant to the new generation of consumers. Branch Transformation can be addressed through solutions like:
Virtual Teller Station (VTS)Digital signage and smart queueingCash & Coin Handling e-signaturePoint of sale solutions Self-Check-Out, self-shopping
FSI
Retail
Petrol
Postal
Telco
Our portfolio
Virtual Teller Station (VTS)
Cash & Coin Handling
Point of sale solutions
Automated Teller Machines (ATM)
Self-Service Kiosks
Smart Vending Machines
Petrol Stations Outdoor Payment Terminals (OPTs)
Electronic Payments that meet the needs of themost demanding organizations that are directly interacting with consumers: Open loop credit transactions, closed loop retail transactions and every kind of acquiring business, all over a secure environment.
EFT POS Terminals / Pinpads Loyalty eCommerce
Fleet Cards Lifecycle Management System Switching
Security & Compliance solutions that secure dataand transactions, and help financial institutions comply with the regulatory framework.
Tax ComplianceData Loss Prevention and strong authenticationRisk Management Fraud detectionAnti-Money Laundering Know Your Customer
BI & Analytics to ensure a deep understanding of thenetwork and operations, and allow for better management of resources.
ATM monitoring solution Real-time transactions monitoring
Omni-channel transactions analytics Cash forecasting and optimization Real-time data analytics and monetization
INNOVATE. INTERACT. EXPERIENCE.
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Bulgaria Croatia CyprusCzech RepublicGreece
Kosovo Montenegro North Macedonia RomaniaSerbiaSlovakia Slovenia Ukraine