Technology Planning, 2011-2012
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Transcript of Technology Planning, 2011-2012
Technology Planning, 2011-2012
Staff Development DaySeptember 30, 2011
• 58% have a library card• 64% have visited library in last year• 70% “very satisfied” with their library• 83% “important” that library provides
computer access, training and support• 29% have used a library website
ALA Harris Poll 2011
Source: American Library Associationhttp://www.lita.org/ala/research/librarystats/2011harrispoll.pdf
• 92% use email & search engines• 65% use social networking sites• 85% own a cellphone• 50% of internet traffic from cellphones
Among U.S. Adults in 2011
Source: Pew Internet & American Life Projecthttp://pewinternet.org/
6% of Smartphone users use QR codes
Half of them did so through magazines and newspapers. QR codes are used to share:
• A simple URL or contact info • Nutrition facts for fast food• Interactive profiles and stories • A greeting for fellow digiphiles
Source: NPR News Story, 9/26/2011http://www.npr.org/2011/09/26/140805493/few-consumers-are-cracking-the-qr-code
• 93% use the internet• On average spend 8 hours/day online• 75% use social networking sites• 75% own a cellphone• 80% own game console
Among U.S. Kids Age 8-18
Source: Pew Internet & American Life Projecthttp://pewinternet.org/
Meet Users Where They “Live”
For every space, resource, program or service we offer, we should be able to answer the following basic questions for our users:
• What can I do here?• Why should I care?• What should I do next?
Technology is a tool
• Communications• Electronic information accessibility• Network viability• Appropriate hardware & software• Millennium / WebPAC / Encore• Training for patrons, staff & trustees
Improve the following areas:
New interface for Web Email
New Intranet Coming Soon!
New Website, New Ways to Connect
Call/Email/Text/Chat
http://www.palatinelibrary.org/about-us/contact-us
Blogs & Feeds
http://www.palatinelibrary.org/about-us/news/get-updates
http://twitter.com/palatinelibrary
Increase Visibility Tools like Twitter,
Facebook & Flickr:
• Share our vision• Reflect our character• Engage users• Inspire creativity• Encourage participation• Assert relevance• … and are really fun!
Videos & Podcasts, too!
Game On!
Photos from National Gaming Day, 2010
Enhance digital marketing
Will the Kindle be a Game Changer?
PPLD My Media Mall Circulation
eReader ownership doubled from 6% to 12%
What will it be by January 2012?
Among U.S. Adultsfrom November 2010 to May 2011
Source: Pew Internet & American Life Projecthttp://pewinternet.org/Reports/2011/E-readers-and-tablets.aspx
eReader Petting Zoo
Laptop Lending at Main Library
Audiovisual Editing Rooms
Improve bandwidth
Server Virtualization
• All new hardware, completes first major network infrastructure overhaul in 7 years
• Assets are more secure, better organized• Fewer servers + more powerful processors
= more efficient / improved system performance• More versatile, expandable
Improve computer workstations
More training opportunities
Optimize Millennium ILS / WebPac
New Interface for Encore
http://encore.palatinelibrary.org/
Current Version of Encore
New Two-Column Display: “Cobalt”
Encore Advanced Search
BookCart with Batch Requesting
Recent Searches and Recently Viewed
New Encore Features• Improved Relevancy Ranking: Items with most copies are listed first
(benefits bestsellers)• Promote Relevance / Right Result:
Option for staff to promote items in search results• Integration with NoveList Select You Might Like…
Book recommendation resource in the catalog• Improved Administrative Features
Limited customization; regular data backups
Explore EncoreThere are a few Public Library early-adopter sites already running Encore 4.1 Cobalt:
Omaha Public Library St. Louis County Public Library Jefferson County Public Library
For more examples (mostly academic libraries), there are a growing number of sites listed here:
Saginaw Valley Encore Synergy Sites