Technical Concierge
2
Position Name Technical Concierge Req No. 10467BR Location NV - Las Vegas Job Category Information Systems/ERP Employment Status FULL TIME Shift_ DAY Description Would you like the opportunity to provide IT support for a group of Senior Executives in a dynamic, successful company that leads its industry in market share, values innovation as a competitive advantage and whose basic principles embrace creating excitement for its customers? The right person will need to come to work with a bright mind and a positive attitude each day. If you want a job that makes a difference, this role could be for you. Success will depend on the ability to provide expert level support, develop successful relationships, and deliver on promises. The person selected for this role will be the sole contact for any IT issues for Senior Executives and their Assistants. While the challenge is big, the rewards are as well. Responsibilities Provide expert level support for the IT technologies the executive staff utilizes most often. Provide expert level support on all desktop issues, Printing/Copying/Fax, Smart Boards, Outlook, VPN, Video and Audio conferencing, mobile phones, tablets, Lync, VOIP phone and other IT platforms used on a consistent or inconsistent basis by the Executive Offices. Develop relationships and expertise to become the person that ‘can fix anything’. Be the face of IT even on issues you can’t resolve yourself; Acting as the advocate for the executive office, you’ll provide all the necessary interfaces to the rest of IT for quick resolutions. Remain prepared to help if there is a problem. Be more than a person to call when something’s broken. Work to apply the best IT has to offer to these executive level customers on a pro-active basis. Listen, learn and apply improvements before they
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Transcript of Technical Concierge
Position Name Technical Concierge
Req No. 10467BR
Location NV - Las Vegas
Job Category Information Systems/ERP
Employment Status FULL TIME
Shift_ DAY
Description Would you like the opportunity to provide IT support for a group of Senior Executives in a dynamic, successful company that leads its industry in market share, values innovation as a competitive advantage and whose basic principles embrace creating excitement for its customers? The right person will need to come to work with a bright mind and a positive attitude each day. If you want a job that makes a difference, this role could be for you. Success will depend on the ability to provide expert level support, develop successful relationships, and deliver on promises. The person selected for this role will be the sole contact for any IT issues for Senior Executives and their Assistants. While the challenge is big, the rewards are as well.
Responsibilities
Provide expert level support for the IT technologies the executive staff utilizes most often.
Provide expert level support on all desktop issues, Printing/Copying/Fax, Smart Boards, Outlook, VPN, Video and Audio conferencing, mobile phones, tablets, Lync, VOIP phone and other IT platforms used on a consistent or inconsistent basis by the Executive Offices.
Develop relationships and expertise to become the person that ‘can fix anything’.
Be the face of IT even on issues you can’t resolve yourself; Acting as the advocate for the executive office, you’ll provide all the necessary interfaces to the rest of IT for quick resolutions.
Remain prepared to help if there is a problem. Be more than a person to call when something’s broken. Work to apply the best IT has to offer to these executive level customers on
a pro-active basis. Listen, learn and apply improvements before they become a problem.
Qualifications
Expert level experience on all desktop issues, Printing/Copying/Fax, Smart Boards, Outlook, VPN, Video and Audio conferencing, mobile phones, tablets, Lync, VOIP phone and other IT platforms.
Ability to provide 24x7x365 support. Ability to travel as needed. Bachelor’s degree in an IT related field or equivalent experience is required.
