Team development
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Transcript of Team development
Team Development
Teams and Teamwork
Teams and Teamwork • What Is A Group?
• What Is A Team?
• Why People Join Groups
• How Groups are Structured
• Types of Teams
• Stages of Group/Team Development
• Characteristics of Effective Teams
• Creating Effective Teams
• Teamwork
• Turning Individuals into Team Players
What Is A Group? Two or more individuals, interacting
and interdependent, who have come together to achieve
particular objectives.
A _____________ shares information and makes decisions, but their
performance is merely the summation of each group member‟s individual
contribution.
What Is A Group?
What Is A Team?
A team is a formal group that generates positive
synergy through _________________.
Comparing Work Groups with Work Teams
Work groups Work teams
Share information
Neutral
Individual
Random and varied
Collective performance
Positive
Individual and mutual
Complementary
Why People Join Groups: Organizational Functions
• Accomplish tasks
• Generate ideas and/or solutions
• Coordinate efforts
• Provide a problem-solving mechanism
• Implement decisions
• Socialize and train newcomers
Why People Join Groups: Individual Functions
• Satisfy
• Develop, enhance, and confirm self-esteem and identity needs
• Share
• Reduce
• Provide a problem-solving mechanism
How Groups Are Structured
• Roles
• Norms
• Status
• Cooperation
• Trust
• Cohesiveness
Roles
• Role conflict/role ambiguity
• Functional roles – Task roles
– Maintenance roles
Task Roles
• Initiator
• Opinion seeker/giver
• Coordinator
• Evaluator
• Procedural Technician
• Recorder
Maintenance Roles
• Encourager
• Compromiser • Gatekeeper
• Commentator • Follower
. . . expectations about appropriate
individual and group behavior commonly agreed upon by members
Norms
Status
. . . a measure of relative worth and respect
conferred on an individual or the group
Cooperation
. . . efforts are systematically integrated to achieve a collective objective. The greater the integration, the greater the cooperation
Trust
. . . reciprocal faith in others’ intentions and behavior
Types of Trust
• Emotional
• Reliability
• Overall Trust
Emotional Trust
• Never intentionally misrepresent my point of view to other people
• Don‟t break confidences
• Responds constructively and caringly
Reliability
• Carry out promises
• Show up for appointments
• Return money borrowed
Overall Trust
• Fair play
• Desire to listen
• Truth
Levels of Trust
• High trust –
• Low trust - give and take,
• Trust bankruptcy -
How to Build Trust
• Communication
• Support
• Fairness
• Competence
Cohesiveness
. . . close interpersonal bonds of Members who highly value their association and want to maintain it
Relationship Between Cohesiveness & Productivity
High Low
___________
in productivity
________ increase
in productivity
________ increase
in productivity
No significant effect
on productivity
Ali
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me
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of
Gro
up
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Org
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Hig
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Lo
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Cohesiveness
Types of Teams
• Problem-solving
• Self-managed
• Cross-functional
• Virtual
Stages of Group/Team
Development
Orientation
“Forming”
I
Newly formed
teams
II
III
V
Collaboration
“Performing”
IV
Mature teams
Work Teams and the
Wizard of OZ
Clearly Stated _________________
Successes Reinforce _________
______________ Linked by A
Common Purpose
Mutually Supportive
Strength Though
________
Real & Symbolic Needs
Characteristics of Effective Teams
• Clear purpose
• Participation
• Civilized
• Consensus decisions
Characteristics. . . (cont.)
• Open communication
• Clear roles and work assignments
• Shared
• External relations
• Self-assessment
Creating Effective Teams Through. . .
. . . Work design
Work Design
• Autonomy
• Skill variety
• Task identity
• Task significance
Creating Effective Teams Through. . .
• . . . Work design
• . . . Composition
Composition
• Abilities of members
• Roles and diversity
• Size
• Preference for
Creating Effective Teams Through. . .
• . . . Work design
• . . . Composition
• . . . Context
Context
• Adequate resources
• Climate of
• Performance evaluation and rewards
Creating Effective Teams Through. . .
• . . . Work design
• . . . Composition
• . . . Context
• . . . Process
Process
• Common
• Specific goals
• Team
• Conflict
• “It‟s easy to get players. Gettin‟ „em to play together, that‟s the hard part.”
Casey Stengel
• The ability to work together toward a common vision.
• The ability to direct individual accomplishment toward organizational objectives.
• The fuel that allows common people to attain uncommon results.
Teamwork is. . .
Teamwork fosters the maximum utilization of each
member‟s resources.
Turning Individuals into Team Players
• Selection
• Training
• Rewards
ogether veryone chieves ore
T E A M