TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

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TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc

Transcript of TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Page 1: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

TDS Series Hybrid IP Lodging

Communication System

TransTel Communications, Inc

Page 2: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• 22 Year Corporation

• Headquarters:

Jupiter, Florida USA

• 60 miles north of Miami

• Product Development, Sales, Marketing, Technical Support

About TransTel

Page 3: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Affiliated Company Locations

- TransTel USA

- TransTel Indonesia

- Taiwan

- Thailand

- Australia

- New Zealand

- China

About TransTel

Page 4: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• Key Accomplishments

– Sales in over 50 countries worldwide

– Over 250,000 Systems Installed & Working

– OEM to Philips, Telecom Italia, others

– Business & Hotel Motel Platform

– Advanced Property Management Interface

– Government & Military Installations

About TransTel

Page 5: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Office Locations

•New Zealand

•China

•Malaysia

•Dealers & distributors worldwide

•USA

•Indonesia

•Taiwan

•Australia

Page 6: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Proven Track RecordOutstanding PerformanceCompetitively Priced- Reduce Cost – Improve Guest ExperienceAdvanced Feature Set for Hotel OperatorsStandalone Operation or Advanced PMS CapabilityEmergency Services Certified

E-911 with recorded announcementE911 BumpingEmergency/Fire Alarm Evacuation

Best Support in Industry

Why TransTel TDS Lodging System?

Page 7: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Why TDS Series Lodging System?

• Flexible Configuration Options- PSTN Lines, ISDN, VOIP- Admin. & Guest Room

• Integrated Call Center for Reservations• Standard feature!

• VOIP Options• SIP Trunking for low cost carrier services• Network multiple locations together• Allow remote communications at no cost

• TDS Lodging Systems are customizable to your property• Automated Attendant Greetings• Music on hold messages• Automatic Wakeup Messages

• PMS Interface Certifications• Micros Fidelio, Opera, Opera Express• Oasis• Inn Quest Roomaster• PowerPro• VHP• Many more

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• Resorts – 5, 4, 3, 2 Star!

• National Hotel Chains

• Independently Owned Operators

• Small Bed & Breakfast

• Fishing & Ski Lodges

• From as few as 12 rooms

• To as many as 1200 rooms

B&Bs

Lodges

Resorts

Hotel Chains

Lodging Solutions for any property type and size!

Page 9: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• Supports 2 Protocol Types

• Certified for Micros Opera, Opera Express, Fidelio using FIAS protocol

• Mitel Emulation

• Compatible with a variety of other PMS vendors

• Seamless Integration of front desk operations and PABX features

Front Desk Administration- Property Management Interface

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• Seamless Integration

• Check In

• Check Out

• Guest Name

• Suite Services

• Voice Mail Notification

• Do Not Disturb

• Wake Up

• Message Waiting

• Room Status

• Guest Billing

Property Management Interface

PMS Protocol Link

Room Telephones(with Message Waiting Lamp)

LAN

。。。。

。。。。

Micros Opera/Fidelio Server

PSTN

ISDN

IP Network

TDS 600

Front Desk Workstation

Bi Directional Interface providing exchange of information

Page 11: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Gateway’s are expensive between PABX & PMS Software. Problems such as unstable sync, loss of data, etc. can occur and are cumbersome to troubleshoot. TRANSTEL TDS Series can connect directly to most PMS Software Servers directly, hence eliminating costs and service headaches.

PABX Gateway PMS Server

data

data

data

data

CONVENTIONAL PABX

Property Management Interface

PMS ServerTranstel TDS Series

data

data

TRANSTEL TDS SERIES

Page 13: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• Universal Hotel Service Key

• A Universal Hotel Service Key followed by a single digit is all that is required to activate features.

• Hotel 1- Check In, Hotel 2- Check Out, Hotel 3- Message Waiting etc.

• Simplifies training of front desk staff

• Great back up solution in case PMS goes off line or loses link for any reason

Front Desk Administration

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• Message Waiting

• Set a message waiting for guest room

• Wake Up

• Set wake up time for guest

• Wake Up attempt failure notification

• Wake up call history report

• Room Status

• View & change guest room status

• Clean, dirty, occupied etc.

Front Desk Administration

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• Call Credit Limit

• Sets a credit limit on guest phones and shuts phone off when limit is exceeded

• Call Cost Accounting

• Hotel owners can set own rates for calls

• Print and inquiry from front desk

• No expensive 3rd party system required

Front Desk Administration

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• Wireless & Mobility Options Supported

• Wifi Telephones

• Traditional cordless telephone sets paired with Operator console

• SIP Dect Wifi

• Receive and transfer calls from anywhere on property

Front Desk Administration

Page 17: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• When guest dials 911 the emergency operator will hear a special voice announcement identifying the exact room number of guest

• Specially programmed Operator Console phones and other phones can ring at the same time indicating the guest room calling

• When console operator answers a conference is created between guest, hotel operator and 911 operator

Emergency Guest ServicesE-911 Feature

Page 18: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• When guest dials 911 and all lines are busy, system will “bump” an existing call off and provide priority call processing to the E-911 originator.

Emergency Guest ServicesE-911 Bumping

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In the case of an urgent emergency Hotel Managers can press an external button

connected to the TDS System.

On activation, all Guest Room Telephones will begin to ring in short repetitive bursts.

Upon answer the Guest will hear the (recordable) Emergency Evacuation

Message which can provide instructions for leaving the premises immediately.

Emergency Evacuation / Fire Alarm Feature

Page 20: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

ANALOG PHONE WITH PAGING CAPABILITY

TransTel guest phones model AH99P can be paged for announcement purposes Room 111 Room 112

Operator paging to all rooms

Room 114

Room 113

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TDS Lodging System Features• Automated Attendant

- Direct Answer All Calls- Answer Overflow Calls

• Day & Night modes of operation• Voice Messaging• Guest Mailbox• Administration Mailbox• Password Control• Custom Wake Up Messages• Least Cost Routing• T1 and ISDN PRI Lines• VOIP Sip Trunking

Page 22: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

TDS Lodging System Features• Toll Control• Call Accounting• Call Credit Limit

• Establish limit amount• Disconnect when limit is reached

• Flexible Numbering Plan• Variable digit length

• Custom Messages On Hold• Custom Wake up Message• Single Digit Dialing for Services

- Room Service- Valet etc.

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Features• Room to Room Dialing Control

• Elevator Phones

• Caller ID

- Internal Calls from guest rooms

- External Calls

• Cordless Telephone Support

- For Attendant Console

- Maids

• Mini Bar Service

Page 24: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

• Voice Guided Guest Features

Eliminates user guides and makes using the telephone set hassle free and simple

• Automatic Wake Up

Guest can set his own automatic wake up from the room without requesting assistance from front desk

• Do Not Disturb

Guest can enable or disable do not disturb from the room without requesting assistance from the front desk

Guest Services

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• Voice Mail

Voice Mail boxes for each guest are provided and can be controlled by password if desired.

• Message Waiting Light

Guests can be informed by message waiting light indication of new messages

• Single Digit Dialing for services

Guest phones may be set up for dialing a single digit to reach services such as room service or concierge

Guest Services

Page 26: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Reasons to choose the TransTel Lodging Series for your hotel• TDS Lodging Systems offer the best price /

performance ratio in the industry

• Fully integrated telephone system, automated attendant, voice mail and call accounting

• Feature set designed for simplicity and ease of use

• Proven and reliable platform verified over a variety of applications and countries

• Top notch customer support

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TransTel Clients

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International Hotel Brands already using TransTel TDS Lodging Series

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International Hotel Brands already using TransTel TDS Lodging Series

Page 30: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

International Hotel Brands already using TransTel TDS Lodging Series

Page 31: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

International Hotel Brands already using TransTel TDS Lodging Series

Page 32: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

International Hotel Brands already using TransTel TDS Lodging Series

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TransTel TDS Lodging Series – Noteworthy Clients

Chateau de BaliLuxury Villas &

Medical Spa

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TransTel TDS Lodging Series – Noteworthy Clients

Rendezvous Grand Hotel

Auckland, New Zealand

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TransTel TDS Lodging SeriesNoteworthy Clients

Pullman Central Park

Jakarta, Indonesia

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TransTel TDS Lodging Series – Noteworthy Clients

Aston NIU Manokwari

Hotel & Conference Center

Papua, Indonesia

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TransTel TDS Lodging Series – Noteworthy Clients

Fave HotelSurabaya

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TransTel TDS Lodging Series – Noteworthy Clients

Aston Soll MarinaBangka, Indonesia

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TransTel TDS Lodging Series – Noteworthy Clients

Mercure Convention Center

Jakarta, Indonesia

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TransTel TDS Lodging Series – Noteworthy Clients

Aston ParamountSerpong, Indonesia

Page 41: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

TransTel TDS Lodging Series – Noteworthy Clients

Green Park Inn, North Carolina

America’s Historic Hotel Register

Visited by US Presidents and

Dignitaries

Page 42: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

TransTel TDS Lodging Series – Noteworthy Clients

Holiday Inn ExpressMoses Lake Washington

Hotel Register

Page 43: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

Dealers and distributors in many countries throughout

the world.

TransTel is a mature and experienced

international company.

Partner with TransTel

Page 44: TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.

TransTel Communications, Inc.

1562 Park Lane South, Suite 400

Jupiter, Florida 33458

Tel/Fax: 561 747-4466

http://transtelcommunications.com

Choose TransTelExperience counts!

Contact us today!