TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.
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Transcript of TDS Series Hybrid IP Lodging Communication System TransTel Communications, Inc.
TDS Series Hybrid IP Lodging
Communication System
TransTel Communications, Inc
• 22 Year Corporation
• Headquarters:
Jupiter, Florida USA
• 60 miles north of Miami
• Product Development, Sales, Marketing, Technical Support
About TransTel
Affiliated Company Locations
- TransTel USA
- TransTel Indonesia
- Taiwan
- Thailand
- Australia
- New Zealand
- China
About TransTel
• Key Accomplishments
– Sales in over 50 countries worldwide
– Over 250,000 Systems Installed & Working
– OEM to Philips, Telecom Italia, others
– Business & Hotel Motel Platform
– Advanced Property Management Interface
– Government & Military Installations
About TransTel
Office Locations
•New Zealand
•China
•Malaysia
•Dealers & distributors worldwide
•USA
•Indonesia
•Taiwan
•Australia
Proven Track RecordOutstanding PerformanceCompetitively Priced- Reduce Cost – Improve Guest ExperienceAdvanced Feature Set for Hotel OperatorsStandalone Operation or Advanced PMS CapabilityEmergency Services Certified
E-911 with recorded announcementE911 BumpingEmergency/Fire Alarm Evacuation
Best Support in Industry
Why TransTel TDS Lodging System?
Why TDS Series Lodging System?
• Flexible Configuration Options- PSTN Lines, ISDN, VOIP- Admin. & Guest Room
• Integrated Call Center for Reservations• Standard feature!
• VOIP Options• SIP Trunking for low cost carrier services• Network multiple locations together• Allow remote communications at no cost
• TDS Lodging Systems are customizable to your property• Automated Attendant Greetings• Music on hold messages• Automatic Wakeup Messages
• PMS Interface Certifications• Micros Fidelio, Opera, Opera Express• Oasis• Inn Quest Roomaster• PowerPro• VHP• Many more
• Resorts – 5, 4, 3, 2 Star!
• National Hotel Chains
• Independently Owned Operators
• Small Bed & Breakfast
• Fishing & Ski Lodges
• From as few as 12 rooms
• To as many as 1200 rooms
B&Bs
Lodges
Resorts
Hotel Chains
Lodging Solutions for any property type and size!
• Supports 2 Protocol Types
• Certified for Micros Opera, Opera Express, Fidelio using FIAS protocol
• Mitel Emulation
• Compatible with a variety of other PMS vendors
• Seamless Integration of front desk operations and PABX features
Front Desk Administration- Property Management Interface
• Seamless Integration
• Check In
• Check Out
• Guest Name
• Suite Services
• Voice Mail Notification
• Do Not Disturb
• Wake Up
• Message Waiting
• Room Status
• Guest Billing
Property Management Interface
PMS Protocol Link
Room Telephones(with Message Waiting Lamp)
LAN
。。。。
。。。。
Micros Opera/Fidelio Server
PSTN
ISDN
IP Network
TDS 600
Front Desk Workstation
Bi Directional Interface providing exchange of information
Gateway’s are expensive between PABX & PMS Software. Problems such as unstable sync, loss of data, etc. can occur and are cumbersome to troubleshoot. TRANSTEL TDS Series can connect directly to most PMS Software Servers directly, hence eliminating costs and service headaches.
PABX Gateway PMS Server
data
data
data
data
CONVENTIONAL PABX
Property Management Interface
PMS ServerTranstel TDS Series
data
data
TRANSTEL TDS SERIES
Property Management Integration
• Universal Hotel Service Key
• A Universal Hotel Service Key followed by a single digit is all that is required to activate features.
• Hotel 1- Check In, Hotel 2- Check Out, Hotel 3- Message Waiting etc.
• Simplifies training of front desk staff
• Great back up solution in case PMS goes off line or loses link for any reason
Front Desk Administration
• Message Waiting
• Set a message waiting for guest room
• Wake Up
• Set wake up time for guest
• Wake Up attempt failure notification
• Wake up call history report
• Room Status
• View & change guest room status
• Clean, dirty, occupied etc.
Front Desk Administration
• Call Credit Limit
• Sets a credit limit on guest phones and shuts phone off when limit is exceeded
• Call Cost Accounting
• Hotel owners can set own rates for calls
• Print and inquiry from front desk
• No expensive 3rd party system required
Front Desk Administration
• Wireless & Mobility Options Supported
• Wifi Telephones
• Traditional cordless telephone sets paired with Operator console
• SIP Dect Wifi
• Receive and transfer calls from anywhere on property
Front Desk Administration
• When guest dials 911 the emergency operator will hear a special voice announcement identifying the exact room number of guest
• Specially programmed Operator Console phones and other phones can ring at the same time indicating the guest room calling
• When console operator answers a conference is created between guest, hotel operator and 911 operator
Emergency Guest ServicesE-911 Feature
• When guest dials 911 and all lines are busy, system will “bump” an existing call off and provide priority call processing to the E-911 originator.
Emergency Guest ServicesE-911 Bumping
In the case of an urgent emergency Hotel Managers can press an external button
connected to the TDS System.
On activation, all Guest Room Telephones will begin to ring in short repetitive bursts.
Upon answer the Guest will hear the (recordable) Emergency Evacuation
Message which can provide instructions for leaving the premises immediately.
Emergency Evacuation / Fire Alarm Feature
ANALOG PHONE WITH PAGING CAPABILITY
TransTel guest phones model AH99P can be paged for announcement purposes Room 111 Room 112
Operator paging to all rooms
Room 114
Room 113
TDS Lodging System Features• Automated Attendant
- Direct Answer All Calls- Answer Overflow Calls
• Day & Night modes of operation• Voice Messaging• Guest Mailbox• Administration Mailbox• Password Control• Custom Wake Up Messages• Least Cost Routing• T1 and ISDN PRI Lines• VOIP Sip Trunking
TDS Lodging System Features• Toll Control• Call Accounting• Call Credit Limit
• Establish limit amount• Disconnect when limit is reached
• Flexible Numbering Plan• Variable digit length
• Custom Messages On Hold• Custom Wake up Message• Single Digit Dialing for Services
- Room Service- Valet etc.
Features• Room to Room Dialing Control
• Elevator Phones
• Caller ID
- Internal Calls from guest rooms
- External Calls
• Cordless Telephone Support
- For Attendant Console
- Maids
• Mini Bar Service
• Voice Guided Guest Features
Eliminates user guides and makes using the telephone set hassle free and simple
• Automatic Wake Up
Guest can set his own automatic wake up from the room without requesting assistance from front desk
• Do Not Disturb
Guest can enable or disable do not disturb from the room without requesting assistance from the front desk
Guest Services
• Voice Mail
Voice Mail boxes for each guest are provided and can be controlled by password if desired.
• Message Waiting Light
Guests can be informed by message waiting light indication of new messages
• Single Digit Dialing for services
Guest phones may be set up for dialing a single digit to reach services such as room service or concierge
Guest Services
Reasons to choose the TransTel Lodging Series for your hotel• TDS Lodging Systems offer the best price /
performance ratio in the industry
• Fully integrated telephone system, automated attendant, voice mail and call accounting
• Feature set designed for simplicity and ease of use
• Proven and reliable platform verified over a variety of applications and countries
• Top notch customer support
TransTel Clients
International Hotel Brands already using TransTel TDS Lodging Series
International Hotel Brands already using TransTel TDS Lodging Series
International Hotel Brands already using TransTel TDS Lodging Series
International Hotel Brands already using TransTel TDS Lodging Series
International Hotel Brands already using TransTel TDS Lodging Series
TransTel TDS Lodging Series – Noteworthy Clients
Chateau de BaliLuxury Villas &
Medical Spa
TransTel TDS Lodging Series – Noteworthy Clients
Rendezvous Grand Hotel
Auckland, New Zealand
TransTel TDS Lodging SeriesNoteworthy Clients
Pullman Central Park
Jakarta, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Aston NIU Manokwari
Hotel & Conference Center
Papua, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Fave HotelSurabaya
TransTel TDS Lodging Series – Noteworthy Clients
Aston Soll MarinaBangka, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Mercure Convention Center
Jakarta, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Aston ParamountSerpong, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Green Park Inn, North Carolina
America’s Historic Hotel Register
Visited by US Presidents and
Dignitaries
TransTel TDS Lodging Series – Noteworthy Clients
Holiday Inn ExpressMoses Lake Washington
Hotel Register
Dealers and distributors in many countries throughout
the world.
TransTel is a mature and experienced
international company.
Partner with TransTel
TransTel Communications, Inc.
1562 Park Lane South, Suite 400
Jupiter, Florida 33458
Tel/Fax: 561 747-4466
http://transtelcommunications.com
Choose TransTelExperience counts!
Contact us today!