Training and Training and Development in Development in lebua at State lebua at State

TowerTowerBy:By:ADITYA KAULADITYA KAUL

MBA H.R.MBA H.R.Amity Business School, IndiaAmity Business School, India

ContentsContents The meaning and definition of Training The meaning and definition of Training

and Development.and Development. Benefits of Training and Development.Benefits of Training and Development. Training Need Analysis.Training Need Analysis. HR Training and Development needs in HR Training and Development needs in

lebua.lebua. Common Areas of T&D lacking in all Common Areas of T&D lacking in all

departments.departments. Framework for English training.Framework for English training.

Definition Definition

TRAINING is a learning process that TRAINING is a learning process that involves the acquisition of knowledge, involves the acquisition of knowledge, sharpening of skills, concepts, rules, or sharpening of skills, concepts, rules, or changing of attitudes and behaviors to changing of attitudes and behaviors to enhance the performance of employees.enhance the performance of employees.

DEVELOPMENT, on the other hand, DEVELOPMENT, on the other hand, helps the individual to handle future helps the individual to handle future responsibilities, with less emphasis on responsibilities, with less emphasis on present job duties.present job duties.

Benefits of Training & Benefits of Training & DevelopmentDevelopment

Leads to improved profitability and/or Leads to improved profitability and/or more positive attitudes towards profit more positive attitudes towards profit orientation.orientation.

Improves the job knowledge and skills Improves the job knowledge and skills at all levels of the organization.at all levels of the organization.

Improves the morale of the workforce.Improves the morale of the workforce. Helps people identify with Helps people identify with

organizational goals.organizational goals. Helps create a better corporate image. Helps create a better corporate image.

Training Need AnalysisTraining Need Analysis

An analysis of training need is an An analysis of training need is an essential requirement to the design essential requirement to the design of effective training. The purpose of of effective training. The purpose of training need analysistraining need analysis is to is to determine whether there is a gap determine whether there is a gap between what is required for between what is required for effective performance and present effective performance and present level of performance.level of performance.

T&D in H.R. at LebuaT&D in H.R. at Lebua

·     Recruitment·     Recruitment ·     Selection·     Selection .. Compensation and Benefits Compensation and Benefits             ·     Safety and Health·     Safety and Health .. Performance appraisal Performance appraisal

The HR Department at The HR Department at Lebua needs to actively Lebua needs to actively

participate in the following participate in the following functions:functions:

Manpower Management.Manpower Management. Job DesignJob Design Job AnalysisJob Analysis Training and DevelopmentTraining and Development Employee and Labor RelationsEmployee and Labor Relations

Process DescriptionProcess Description Manpower ManagementManpower Management

The process of systematically reviewing The process of systematically reviewing HR requirements toHR requirements to ensure that the ensure that the required number of employee with the required number of employee with the required skill is available when and where required skill is available when and where they are needed.they are needed.

Job DesignJob DesignA process of determining the specific task A process of determining the specific task to be performed,to be performed, the methods used in the methods used in performing these tasks, and how the jobperforming these tasks, and how the job relates to other work in an organization. relates to other work in an organization.

Process DescriptionProcess Description

Job AnalysisJob AnalysisThe systematic process of determining The systematic process of determining the skills, duties adthe skills, duties ad knowledge required knowledge required for performing specific job in anfor performing specific job in an organization.organization.

  Training and DevelopmentTraining and DevelopmentThe heart of continuous effort designed The heart of continuous effort designed to improve employeeto improve employee competencycompetency && organization performance.organization performance.

Process DescriptionProcess Description

Employee and Labour relationsEmployee and Labour relations

Relation between labor, union and Relation between labor, union and managementmanagement

Training & Development Training & Development ProgramsPrograms

On-the-Job On-the-Job Training (OJT)Training (OJT)

Job RotationJob Rotation Lectures and Lectures and

Video PresentationVideo Presentation Job Instruction Job Instruction

TrainingTraining

On-the-Job Training On-the-Job Training (OJT):(OJT):Training a person to learn by actually doingTraining a person to learn by actually doing

it. Every employee from mailroom clerk toit. Every employee from mailroom clerk tocompany president, get on-the-job trainingcompany president, get on-the-job trainingwhen he or she joins a firm.when he or she joins a firm.

Job Rotation:Job Rotation:To cross-train employees in a variety of To cross-train employees in a variety of jobs, some trainer move a trainee from jobjobs, some trainer move a trainee from jobto job.to job.

Lectures and Video Lectures and Video PresentationPresentation

It is a quick and simple way to provideIt is a quick and simple way to provide

Knowledge to large group of trainees, Knowledge to large group of trainees, asas

when the sales force needs to learn when the sales force needs to learn theythey

special features of a new product.special features of a new product.

Job Instruction Training Job Instruction Training (JIT)(JIT)

Listing each job’s basic task, along Listing each job’s basic task, along with key points, in order to provide with key points, in order to provide step-by-step training for employees.step-by-step training for employees.

It is used in that types of jobs which It is used in that types of jobs which consist of a logical sequence of steps consist of a logical sequence of steps also list a corresponding “key point” also list a corresponding “key point” and best taught step-by-step and best taught step-by-step process.process.

Areas to improveAreas to improve

Communications.Communications. Policy Recommendations.Policy Recommendations. Training and Development for new Training and Development for new

and old employees.and old employees. As connecting link between all the As connecting link between all the

departments.departments. Cooperation with other departments Cooperation with other departments

for joint decisions.for joint decisions.

GENERAL T&D GENERAL T&D REQUIREMENTS IN ALL REQUIREMENTS IN ALL

DEPARTMENTSDEPARTMENTS Need for assessing Training and Need for assessing Training and

Development need as and when necessary.Development need as and when necessary. Coordination with other departments.Coordination with other departments. English communication.English communication. Effective orientation.Effective orientation. Competency Training.Competency Training. Performance Appraisal.Performance Appraisal. Need for good grooming and proper body Need for good grooming and proper body

language.language.

Training: Training: Communication skills.Communication skills.

Training Objectives: to help participants to Training Objectives: to help participants to improve their communication skill to bring improve their communication skill to bring understanding between members of teams.understanding between members of teams.

Training Content: Definition, purpose of Training Content: Definition, purpose of communication, barriers to communication, how communication, barriers to communication, how to improve communication by overcoming the to improve communication by overcoming the barriers.barriers.

Training Method: explanation, exercises, role Training Method: explanation, exercises, role plays plays

Training: Training: Communication skillsCommunication skills

Training Aids: Multimedia projector, Training Aids: Multimedia projector, computer.computer.

Training Providers [Internal and Training Providers [Internal and External]: External faculty to conduct External]: External faculty to conduct in-house programme.in-house programme.

Training Schedule: (including Training Schedule: (including time/session, topic, faculty feedback time/session, topic, faculty feedback sessions in between)sessions in between)