TBF 2011- Ezequiel Singer: "Google Workshop"
-
Upload
tourismbrandingforum -
Category
Technology
-
view
700 -
download
3
description
Transcript of TBF 2011- Ezequiel Singer: "Google Workshop"
Google Confidential and Proprietary
+ 415 K
Over the next hour!.
Source Internal Data
Travel related searches will happen in Latam
Are you up to the opportunity ?
Do you feel social, please use #GoogleLatam + #TBF2011
Are you ready for LATAM???
Copa America is coming!
Over the next hour, we´ll be training, shooting free kicks, taking penalties shots, juking, jiving and
whatever it takes to win a market of $65B
!"#$%&'()*$
•! Travel is a 5 step business: Dream, Search, Reserve, experiment and Share
•! Online travel in Latam, is getting bigger, but there´s a lack of
big players pushing hard in the region
•! People in Latam have different travel research and purchase
pattern than in the US & Europe. To succeed, you need to
understand the habits of the local consumer.
7
1.6 billion Worldwide
+,"$-&./0$'*$1&(("1)"0$
230 million in the US
Source: Internet World Stats
132 million in LATAM
+.23"/$42.5")$'*$4&3'(6$7(/'("$
82)24$42.5")$*,2."$'*$'(1."2*'(6$
9()".(")$'*$!"$*&:.1"$&;$'(*<'.2=&($;&.$
).23"//".*$#$%&
&
'()*+,&-./0.(&
1(23*(&4)50.6&
)&*('(*7)83.&&
!"
#!"
$!"
%!"
&!"
'!"
(!"
)!"
*!"
+!"
#!!"
,#!)
,$!)
,%!)
,&!)
,#!*
,$!*
,%!*
,&!*
,#!+
,$!+
,%!+
,&!+
,##!
,$#!
Travel
+.23"/$>:".'"*$'($82)24?$:<$2(0$)&$),"$.'6,)$
Source: Google Internal Data, search queries on Google.com properties
+81% +82% +276%
+148% +95% +181%
!"
#!"
$!"
%!"
&!"
'!"
(!"
)!"
*!"
+!"
#!!"
,#!)
,$!)
,%!)
,&!)
,#!*
,$!*
,%!*
,&!*
,#!+
,$!+
,%!+
,&!+
,##!
,$#!
Travel
!"
#!"
$!"
%!"
&!"
'!"
(!"
)!"
*!"
+!"
#!!"
,#!)
,$!)
,%!)
,&!)
,#!*
,$!*
,%!*
,&!*
,#!+
,$!+
,%!+
,&!+
,##!
,$#!
Travel
!"
#!"
$!"
%!"
&!"
'!"
(!"
)!"
*!"
+!"
#!!"
,#!)
,$!)
,%!)
,&!)
,#!*
,$!*
,%!*
,&!*
,#!+
,$!+
,%!+
,&!+
,##!
,$#!
Travel
!"
#!"
$!"
%!"
&!"
'!"
(!"
)!"
*!"
+!"
#!!"
,#!)
,$!)
,%!)
,&!)
,#!*
,$!*
,%!*
,&!*
,#!+
,$!+
,%!+
,&!+
,##!
,$#!
Travel
•! 9*$#&:[email protected](0$6"(".2=(6$),"$0"*'."$'($),"$
,"2.)*$2(0$4'(0*$&;$).23"//".*$'($82=($
A4".'12B$
$
$
+,"$C:"*=&($'*D$
E"."$'*$-,"($),"$0"*'."$'*$;:"/"0$$
E"."$'*$-,"($),"$0"*'."$'*$;:"/"0$$
7(/'("$F'0"&$6"(".2)"$0"*'."$2(0$0"42(0$
24&(6$82=($A4".'12($1&(*:4".*$
#9%&&
:;'0.(''&
<*)7(//(*'&
#=%&&
>(0';*(&
<*)7(//(*'&
Google Confidential and Proprietary
?3;@;1(A&B.3*43;'&C37(*)6(&D&B.6)6(E&F'(*'&
16 Source: comScore VideoMetrix; Internal Logs
52%
35%
of viewers have taken
action after watching
video online
Of YouTube viewers
have purchased
something they saw
advertised on YouTube
#1 Entertainment Site On
The Web
#2 Search Engine Behind
#3 Most Visited Website
Google Confidential and Proprietary
G0'.(H&0'&!"&'()*+,&E('8.H&/33'0.6&73/;4(&In
dexed
Hawaii Jamaica Orlando Las vegas Aruba Paris Miami Cuba Disney New York Madrid Londres Barcelona
2007 2008 2009 2010
Google Confidential and Proprietary
What do people search for in Travel ?
20
22%
3%
58%
1%
16% Air Travel Queries
Attractions & Activities Queries
Hotels & Accommodations Queries Vacation Destinations Queries
Other
G$HIJK$).23"/$*"2.1,"*$'($82)24$<".$4&(),$
LIM$N*"$9()".(")$)&$"'),".$$
*"2.1,$&.$@&&5$).23"/$
$$&$
$&
I()*+,&
!"&23*&J/)..0.6&)&
<*0J&
&&&&&&&&&&&'0<('&70'0<(E&
0.&9KL&'(''03.'&
1(23*(&4)50.6&
*('(*7)83.K&
!"!#$%&'(&) *"+&',-& !"!#*"+&',-& .&/01 !"!#.&/01 !"!#23/'&))("4) !"!#*5(67) *8* !"!#*8*
9',+&5 :;< =>?@########## A>=< :>?@######### @>B< A;>A< A;>?< =>C@D####### :E>@<
!"!#()#C=;=#,+&',-&#+)#
C==@#,+&',-&
#DF####
#D=>=?##
#D=>;=##
#D=>;?##
#D=>C=##
#D=>C?##
#D=>B=##
#D=>B?##
#D=>:=##
=>=#
=>?#
;>=#
;>?#
C>=#
C>?#
G,4F=@#
H&IF=@#
J,'F=@#
K/'F=@#
J,LF=@#
G%4F=@#
G%5F=@#
K%-F=@#
M&/F=@#
N60F=@#
O"+F=@#
.&6F=@#
G,4F;=#
H&IF;=#
J,'F;=#
K/'F;=#
J,LF;=#
G%4F;=#
G%5F;=#
K%-F;=#
M&/F;=#
N60F;=#
O"+F;=#
.&6F;=#
!"!#$%&'('&#)*'+,'-#.#
$%&'('&#!/%0'+-,/%-#
$%&'(&)# *"4+&')("4)# *8*#
O&(3".P'&(P$2."$9(1."2P'(6$
$L%&&M0*&8+5(<'&)*(&
J;*+,)'(E&3./0.(&
Q"*".32=&($;:(("/*$
HR$ 26
It’s about a team of
ads, not just the last ad
clicked
The click that
drives home the
reservation gets
all the credit
But those
who set up
the play do
most of the
work
Google Confidential and Proprietary
?3;&.((E&)//&<,(&<()4&J/)H0.6&23*&H3;*&1*).E&D
isp
lay
Searc
h
reviews and user’s comments
Last offers and deals
Prices comparisson
Checking hotel availability
Vacation search
27
ADestiny.com
Google Confidential and Proprietary
:3N34&>0.(O&&F'(&P336/(Q'&;.4)<+,(E&3./0.(&*()+,&<3&E*07(&70'0<'&<3&H3;*&R(1'0<(S&1335&')/('S&
.(R'/(N(*&'06.;J'S&)JJ&E3R./3)E'S&1*).E&)R)*(.(''&D&6(<&<,(&6*()<('<&J3''01/(&
*(<;*.T3.T0.7('<4(.<K&
Google Display Network
Search Network
Google Confidential and Proprietary
+2.8 MM SmartPhones in México
82)24$'*$@"1&4'(6$K&@'/"$
Google Confidential and Proprietary
Search Targeting Capture people who are looking for your products and services
Not For Tourists Need A Local City Guide? View Our SF Map Guides. Sign Up Today!
www.NotForTourists.com
Google Confidential and Proprietary
Display Network Targeting Spread awareness about your brand and services
Google Confidential and Proprietary
Google Display Network: High relevance and various targeting capabilities
*remarketing currently not available for all markets
Re-Marketing*
Interest-Category Matching
By Where Users Have Been (previous actions)
By Where Users Are (current actions)
Not For Tourists Message
Serve ads to consumers who previously took a specific action on or
visited Not For Tourists’ website
Serve ads to consumers based on the types of websites they visit across the GDN
Serve ads to consumers on a specific site(s) in the Google Content Network
Placement Targeting
Contextual Targeting
Deliver your ad at the ‘moment of relevance’ based on the content your audience is reading on sites you may
not have known existed
Google Confidential and Proprietary
A(0$),"$;:(("/$1&(=(:"*$-,'/"$).23"//'(6$
&
$U%& -2&P336/(&'()*+,&,)'&
/3+)/&0.<(.83.&
Be in Maps
Manage your locations with
Google Places
Drive sales to your office
Ad extensions
SL$
T,2.'(6$'(;&.42=&($425"*$&),".*$*)2.)$0."24'(6$
V"%&W()E&3<,(*&<*)7(//(*'&
+344(.<'&).E&
*(70(R'&
',)*(&
2)73*0<(&
SU$
$
V,2)$12($#&:$0&$)&$/"3".26"$),"$1&(3".*2=&($
W:'/0$#&:.$&-($1&44:(')#$-'),$
X&:+:@"$
Mujeres 46%
Hombres
54%
Fuente: YouTube and TV, OTX study, 08
LVK=%$ VLKX%&
N*".*$2."$&($X&:+:@"?$
."62.0/"**$&;$26"$$
R$Y$Z[$$#"2.*$\$YKL%&
ZI$Y$H[$#"2.*$\$V#%&
HI$Y$S[$#"2.*$\$$UK"%&
SI$Y$[[$#"2.*$\$"VK"&%&
[I$Y$I[$#"2.*$A&XKV%&
II$G$#"2.*$\$=K9%&
&&
!"&(.<(*<)0.4(.<&'0<($
!L&'0<(&43*(&70'0<(E&0.&)//&>)<)4$
BZJ3.(.8)/&6*3R<,&?3?$
$$
XU[&N('>:"$3'*')&.*]4&(),$
'($K^$G$WQ$
$
_21"@&&5$`a$RH$K$
b/$N('3".*2/$`a$IcH$K$
7$d/&@&$`a$ZcI$K$
$
$
$
V,#$X&:+:@"B$
Mujeres 46%
Hombres
54%
50% videos have
comments,
questions,
answers and
shares
source: YouTube and TV, OTX study, 10
Users are 1.5x more engaged with YoTube
than TV
Análisis Biométrico
Youtube users are more active and pay more attention.
More interactions means more engagement
\.<(*)+87(&
X&:+:@"$6"(".2)"*$0"*'."$
http://www.youtube.com/DisneyMemories
e&-?$')f*$=4"$)&$/'*)"($)&$),"$
1&(*:4".$Sharing your tweets, you can
reach
•! +80% ofusers on the Internet.
•! Tens of thousands of websites
•! 95% of a users time is spent
consuming content
[[$
V,#$+-'g".B$
_&//&-".*$&;[email protected](0$&($+-'g".$2."$4&."$/'5"/#$)&$425"$7(/'("]7h'("$<:.1,2*"*$$),2($;2(*$-,&$i8'5"j$&($_21"@&&5?$&.$("-*/"g".$*:@*1.'@".*$
W:)$-,&$0&"*(f)$-2()$4&."$
;2(*BkBk$
T&1'2/$0&"*(f)$4"2($/&*'(6$),"$
2@'/')#$)&$4"2*:."$
Google Confidential and Proprietary
Google Conversion Tracking
Track ROI and make smarter online advertising decisions.
How does it work?
•!Conversion Tracking is a free
tool that tracks conversions
from your AdWords ads.
Benefits for Marketers
•!Correlate ad clicks to custom conversion metrics
•!Easily set up tracking for sales,
sign-ups, leads, page-view,
demo plays, and more
•!Measure conversion value of
campaigns, ad groups, and/or
keywords and optimize bids
accordingly
8';"$2l".$),"$1/'15$
&
@*)]+&
)^;0'083.& &
@*)]+&
M.)/H'0'&
&
P3)/'&
).)/H'0'&
&&
@*).')+83.'&
).)/H'0'&
A(2/#=1*$'*$),"$42'($02*,@&2.0$
Know which strategies are performing well, which are not
Banner Advertising
Search Marketing
Email Marketing
referrals
Membership programs
Offline Marketing
A)$),"$"(0?$')f*$2//$2@&:)$),"$;:(("/$
Eliminate bottlenecks in the conversion process and checkout
Category page
More visitors 1
Product page
2
Cart page
3
Purchase page
My customers
4
Find where they are abandoning the path of conversion and where they go
IZ$
T&$,&-$-"$12($/"3".26"$&(/'("$
<:.1,2*"$1#1/"$'($82)24$Exit
Entering
Achieved Goal
Copa America might be a tough tournament for your brand.
You need all the team, giving 110% But is always easier if you can partner with a
Messi along the way
Google Confidential and Proprietary
One tool, one team, a complete strategy
Answering direct questions coming from users
Display, Video, or text generating desire and interest in Orlando in the
Google display network
Google Confidential and Proprietary
Google Confidential and Proprietary 55
Google Confidential and Proprietary 56