Taco Bell Case Study
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Transcript of Taco Bell Case Study
BuzzFeed Case Study
Taco Bell
Taco Bell
BackgroundTaco Bell, a subsidiary of Yum! Brands,
is the nation’s leading Mexican-style
quick service restaurant chain. Its nearly
6,000 restaurants serve consumers
more than two billion tacos and one
billion burritos annually.
ObjectivesIn December 2012, Taco Bell added a new item to the “specialties” section of its
menu - the Loaded Griller. Designed as a snack or appetizer for one, the Loaded
Griller is perfectly portioned, competitively priced, and positioned in marketing
efforts as “too good to share.” To expand on this tag line in a fun, dynamic, and
engaging way, Taco Bell enlisted the help of BuzzFeed. The primary objectives for
the campaign were to increase awareness for the new product, enhance brand
perception, and build excitement.
*Seed is defined
as engagement
generated from
paid impressions on
BuzzFeed.
**Social is defined
as engagement
resulting from social
sharing (Facebook,
Twitter, etc.).
24.2%
7.7%
4.3%4.1%
control via seed* control via social**
exposed via seed exposed via social
Taco Bell
ApproachBuzzFeed’s creative team
worked with Taco Bell to create 8
sponsored posts integrating the
theme of not sharing.
Taking it a step further, the team
created a custom bar that hovered
over each post’s social sharing icons,
reminding readers that not everything
needs to be shared.
467.7%Brand Lift
85.3%Brand Lift
Users who responded...
I can’t wait totry Loader Grillersfrom Taco Bell.”
“
ResultsTaco Bell and BuzzFeed conducted a study with Vizu, a Nielsen company,
to evaluate the impact of this content strategy on users’ perceptions. The
study measured brand affinity and purchase intent, and aggregated results
based on whether a viewer had no exposure to the content, viewed the
content as a result of paid media, or received the content through social
sharing (i.e. a friend’s Tweet or Facebook post).
On every point measured in the study, consumers who were exposed to
Taco Bell’s BuzzFeed sponsored content exhibited increased awareness of,
excitement about, and intention to try Taco Bell Loaded Grillers. These results
were amplified when content was received through social sharing activity.
54.9%
18.5%
overall control
overall exposed
Taco Bell
Start breaking through the clutter with measurable, branded content:
[email protected]/advertise
Key TakeawaysTaco Bell and BuzzFeed exceeded their campaign objectives - increasing awareness,
brand perception, excitement, and driving measurable results indicating purchase
intent. The exceptional brand lift from social sharing also shows that Taco Bell’s
content found its target audience, as great sponsored content should.
Overall, those who discovered Taco Bell’s sponsored
BuzzFeed content through social channels were 195.9%
more likely to indicate they would consider trying, can’t
wait to try, or had already tried the product.
Total Positive Responses
195.9%Brand Lift