TaBlE of ConTEnTS - Coalition of Services Industries · through binding dispute settlement. While...

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Transcript of TaBlE of ConTEnTS - Coalition of Services Industries · through binding dispute settlement. While...

1Global Services Summit 2017 Program

TaBlE of ConTEnTS

Summit Theme:

Charting the Course for GrowthThe United States is the world’s largest exporter of services and a leader inservices trade. Growth in the trade of physical goods – like food, computers,phones, clothing, and cars – has been steady, keeping pace with rates ofU.S. economic growth in recent years. By comparison, services trade hasgrown explosively, with real U.S. services exports having grown by over 600percent since 1980, further aiding the growth of trade for physical goods aswell. This year, with the theme “Charting the Course for Growth,” the GlobalServices Summit will focus on how services contribute to overall economicgrowth, including the full spectrum of sectors such as manufacturing andagriculture, and how digital services further promote MSMEs outward expansion and competitiveness.

Sponsors List................................Inside front and back covers

Letter of Welcome ..............................................................................2

Schedule of Events..............................................................................4

2017 Keynote Speaker Bios ............................................................8

2017 Panelist Bios ..............................................................................10

About The Global Services Coalition ......................................25

About Asia-Pacific Services Coalition ....................................26

About CSI ..............................................................................................27

CSI thanks the sponsors of theGlobal Services Summit.

PLATINUM PLUS LEVEL

PLATINUM LEVEL

GOLD LEVEL

SILVER LEVEL

3Global Services Summit 2017 Program

inclusion of international trade for SMEs. Weare thrilled that the first recipient of a grantunder this program is a CSI member company.

We are very pleased that WTo DirectorGeneral azevêdo will be addressing theSummit this year. as we face the challengesof ensuring future job creation, expandingmarket opportunities and greater inclusionin the benefits of trade for companies bothlarge and small and their workers, it is vitalthat we chart a course that preserves themultilateral trading system and the rules onservices that were created under the Generalagreement on Trade in Services that werenegotiated half a century ago. These rulesprovided the first ever global foundation forthe rule of law, transparency and non-discrimination for trade in services enforcedthrough binding dispute settlement. Whilewe need to continue the effort to update theGaTS rules and market access commitmentsthrough consideration of both plurilateraland multilateral services and digital trade initiatives, we also need to reaffirm our support for the multilateral trading system.We look forward to hearing the views ofWTo ambassador Cedeño of Costa Rica andWTo ambassador Cima of argentina on thepath forward on services in the WTo. Thisyear we will also be recognizing HamidMamdouh for his long tenure as Director ofServices at the WTo Secretariat. CSI hasworked with Hamid on services issues beginning in the Uruguay Round and he hasbeen an invaluable resource and CSI friend.

The Summit this year will also examine the nafTa negotiations, including the importance of preserving the tremendousbenefits that U.S. service suppliers enjoy asa result of the agreement and the major risksposed by the potential of U.S. withdrawal.

We will also discuss the critically importantasia Pacific region, including preservation ofthe KoRUS agreement and the need to focuson implementation, the challenges ahead inChina trade policy and how to increase theeffectiveness of work in aPEC on servicesand digital trade.

I want to especially welcome the membersof the Global Services Coalition, includingcolleagues from Europe, the UK, Canada,and Japan, as well as the newly formed asia-Pacific Coalition of Services, involving servicesassociations from fourteen aPEC economies.our work together reflects the global recognition of the importance of services toeconomic prosperity and competitiveness.

I want to extend a special thanks to ourSummit sponsors, which include many CSImember companies and associations as well as major U.S trade associations andmembers of the Global Services Coalitionand the asia Pacific Services Coalition. Weappreciate their generosity and support.

finally, I want to thank our CSI staff members Shantell Isaac, Hera abbasi, JayChittooran and Tim Thompson for their workin putting together the Summit throughoutthe year on behalf of our members’ interests.I also want to thank laura lane of UPS forher service and guidance as our Chairpersonof the CSI Board.

Thank you for joining us today. I hope thatyou will enjoy the Summit and end the daywith a renewed enthusiasm for “Charting aCourse for Growth”.

Christine BlissPresidentCoalition of Services Industries

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CHRISTINE BLISSPresident, Coalition of Services Industries

Dear Colleagues and friends of Services:

n behalf of the member companiesand associations of the Coalition ofServices Industries (CSI), I am very

pleased to welcome you to the ninth annualGlobal Services Summit. our theme this yearis “Charting a Course for Growth”. Services,increasingly digitally enabled services, are thebedrock of the american economy. You cannotgrow it, make it, move it, buy it or sell it with-out services.

Manufacturers, farmers, and micro, smalland medium size enterprises depend on services to remain competitive and expandtheir reach into global markets. Digitally enabled services are transforming each ofthese sectors, through smart technology, generations of big data and data analytics, artificial intelligence and an explosion of newtechnologies and services.

Services is the primary source of U.S. jobsemploying 8 out of 10 americans. Servicestrade is key to making sure those jobs continue to grow, as services trade and investment currently account for roughly 10million U.S. jobs. Services companies that

engage in trade pay higher wages and report higher productivity than those that donot. We are honored to have the U.S. Secretaryof Commerce Ross address the Summit onservices and the U.S. trade agenda. as the U.S.administration progresses its trade agenda,CSI has and remains engaged to help delivera winning outcome for U.S. jobs, economicgrowth, and overall wellbeing of the strengthof the U.S. services industry.

Services trade is so important because overthe last two decades it has consistently generated a U.S. global trade surplus, as wellas trade surpluses with key trading partnersincluding Mexico, Canada, the EU, and Japan.Services trade and investment is also key toenabling MSMEs in the U.S. and around theglobe to compete successfully in foreign markets due to the global reach of internetplatforms, as well as other services such as logistics and electronic payment services andtheir role in global value chains. The ICC-WToSmall Business Champions initiative launchedearlier this year, and the programs it will fund,is an important step in facilitating even greater

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10:00 a.m. – 10:25 a.m. Morning Keynote Speaker Roberto Azevêdo, Director-General of the WTo

Introduction by Laura Lane, President, Global Public affairs, UPS

10:30 a.m. – 11:10 a.m. A Look Ahead from Genevaas the WTo gears up for MC 11, we hear firsthand from leadershipwhat may come for multilateral cooperation in services.

Moderator: Laura Lane, President, Global Public affairs, UPS Panelists: • Ambassador Hector Marcelo Cima, ambassador, Permanent

Mission of argentina to the World Trade organization • Ambassador Alvaro Cedeño Molinari, ambassador, Perma-

nent Mission of Costa Rica to the World Trade organization • Hamid Mamdouh, Immediate-Past Director of Trade in Services,

World Trade organization

11:15 a.m. – 12:00 p.m. U.S.-UK Relations in a Post-Brexit WorldWith the triggering of article 50 by the United Kingdom, negotiations have begun that will provide for the UK's exitfrom the European Union in March 2019. While the process ofnegotiating the future UK-EU agreement may take some time,planning is now underway to deal with a range of possibleoutcomes. as the UK embarks on a new age of trade and business ties outside the EU, the U.S. stands ready to ensurethe longstanding trade and investment relationship remainsstrong. This panel will discuss the opportunities, and challenges,that lie ahead for U.S.-UK relations in a post-Brexit world.

Moderator: Christine Bliss, President, CSI Panelists: • Gary Campkin, Director Policy and Strategy, TheCityUK • John Drummond, Head, Trade in Services Division, Trade

and agriculture Directorate, oECD • Ambassador Victoria Nuland, Senior Counselor, albright

Stonebridge Group

12:05 p.m. – 1:00 p.m. Luncheon Special Retirement Award

Presented by Laura Lane, President, Global Public affairs, UPS

Special Retirement Award Recipient Hamid Mamdouh, Immediate-Past Director of Trade in

Services, World Trade organization

1:00 p.m. – 1:20 p.m. Networking Break with Dessert Bar sponsored by liberty Mutual

8:00 a.m.-8:45 a.m. Registration and Breakfast Coffee and refreshments will be available during the course of the morning.

9:00 a.m. – 9:05 a.m. Welcome Christine Bliss, President, CSI

9:10 a.m. – 9:55 a.m. Services: How Manufacturers, Farmers and Ranchers ThriveThere is a key to the success of U.S. manufacturers and agricultural producers (or, farmers and ranchers), and that is in the strength of the american services economy. This panelwill demonstrate the importance of global value chains, andparticularly the integration of services in manufacturing andagriculture. Panelists will talk about the integration of servicesin their businesses and the role services play.Moderator: Thomas Robertson, Senior vice President &Deputy General Counsel, Microsoft

Panelists: • Meredith Broadbent, Commissioner, U.S. International

Trade Commission • Thomas M. Dailey, vice President and General Counsel,

verizon • Sahra English, vice President, Global Public Policy,

Mastercard • Pascal Kerneis, Managing Director, European Services

forum (ESf)

SCHEDUlE of EvEnTSTuesday, october 17, 2017

Grand Hyatt Washington Hotel, Washington, DC

October 17, 2017

GLOBALSERVICESSUMMITCharting theCourse for Growth

Masters of Ceremonies: Christine Bliss, President, CSI Steve Simchak, Director of International affairs,

american Insurance association

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1:25 p.m. – 2:20 p.m. The Digital Trade Revolution and MSMEs: Maintaining Momentum

The Internet, combined with commercial services and efficientlogistics, empowers independent micro, small, and medium-sized enterprises (MSMEs) to reach foreign markets, regardlessof location, and experience growth that outpaces their domesticeconomies. However, this model is facing significant headwindsfrom a wide range of protectionist policies across the globe thatthreaten the ability of MSMEs to fully realize the potential of In-ternet-enabled trade. This panel will delve into how digital tradecreates inclusive growth, current regulatory obstacles, and whyexcluding micro from global is bad trade and economic policy.

Moderator: Richard Smith, President & CEo, fedEx Trade networks, Inc. Panelists: • Alan Elias, Senior Manager, Global Public Policy, eBay • Ambassador Demetrios Marantis, Senior vice President,

Global Government affairs, visa • Aideen O'Donoghue, Head of Export, large Customer

Sales, Google • Amgad Shehata, Senior vice President, UPS

Video Presentation: The eBay Shine Awards for Small Business

Video Presentation: Kindness is Cashless

Product Demo from Google

2:25 p.m. – 3:10 p.m. Congress’ View: Seizing Opportunities of Trade?This panel will bring together Senate and House staff to discussthe current environment on the Hill regarding trade agreementsand multilateral trade engagement. Panelists will also bringperspectives of their home states/districts (or that of theirleadership) and where their constituencies may stand on the“great trade debate”. This panel is off-the-record.

Moderator: Viji Rangaswami, vice President, federal affairs, liberty Mutual Panelists: • Angela Ellard, Chief Trade Counsel and Trade Subcommittee

Staff Director, Ways & Means Committee, U.S. House ofRepresentatives

• Douglas Petersen, International Trade Counsel, SenateCommittee on finance

• Katherine Tai, Chief Trade Counsel and lead advisor to theHouse Ways and Means Committee minority

• Jayme White, Chief advisor on International Competitivenessand Innovation for the U.S. Senate finance Committee minority

3:10 p.m. – 3:20 p.m. Coffee & Refreshment Break

3:25 p.m. – 4:10 p.m. Pivoting in the Asia-Pacific: Strategy for CompetitivenessEmerging markets are projecting continued growth, while othershave already established themselves as economic powerhouses.With the quick pace of development occurring in the region,and a pivot away from U.S. participation in the Trans-PacificPartnership (TPP), who will rise to economic leadership? Thepanel will look at advances and opportunities for services inasia, and how the U.S. can bolster its competitiveness.

Moderator: Yancy Molnar, Senior vice President of International Government affairs, Chubb Panelists: • David Dollar, Senior fellow, John l. Thornton China Center,

Brookings Institution • Shihoko Goto, Senior associate for northeast asia, Wilson

Center • Monica Hardy Whaley, President, nCaPEC • Ira Kalish, Chief Global Economist, Deloitte • Scott Price, Executive vice President of Global leverage,

Walmart International

4:15 p.m. – 5:00 p.m. NAFTA and Beyondas the U.S. revisits the north american free Trade agreement(nafTa), the panel will engage in a discussion of the benefitsreaped over the past decades from integration of the northamerican markets, and of potential opportunities with reaffirming ties with our neighbors to the north and south.

Moderator: Rick Johnston, Managing Director of InternationalGovernment affairs, Citi

Panelists: • Christine Bliss, President, Coalition of Services Industries • Rob Mulligan, Senior vice President for Policy and

Government affairs, U.S. Council for International Business • John Murphy, Senior vice President for International Policy,

U.S. Chamber of Commerce • David Salmonsen, Senior Director of Congressional

Relations, american farm Bureau federation • David Thomas, vice President, Business Roundtable

5:05 p.m. – 5:20 p.m. Closing Keynote Speaker Wilbur Ross, Secretary, U.S. Department of Commerce

Introduction by Richard Smith, President & CEo, fedEx Tradenetworks, Inc.

5:30 p.m. – 7:00 p.m. Closing Reception sponsored by UPS

as a philanthropist, Secretary Ross recently served as Chairman of the Japan Society,Trustee of the Brookings Institution and Chairman of its Economic Studies Council, the International Board of the Musée des arts Décoratifs in Paris, the Blenheim foundation, theMagritte Museum in Brussels, and the Palm Beach Civic association. He was also an advisoryBoard Member of Yale University School of Management.

Secretary Ross is a graduate of Yale University and of Harvard Business School (with distinction). He and his wife Hilary Geary Ross have four children, Jessica Ross, amandaRoss, Ted Geary, and Jack Geary.

LAURA LANEChairman of the BoardCSIlaura lane joined UPS on november 1, 2011 as President, Global Public affairs. as President of Global Public affairs, she is responsible for allworldwide government affairs activities for UPS among the over 220countries and territories it serves. Prior to joining UPS, laura was ManagingDirector and Head of International Government affairs at CitiGroup. She

directed the day-to-day advocacy efforts of Citi’s international government affairs team. Before joining Citi, laura was vP for Global Public Policy with Time Warner where she

represented the company on federal and international levels on all issues affecting TimeWarner and its divisions. In her government career, laura was responsible for bilateral tradeaffairs with the Middle Eastern and Mediterranean countries at the United States Trade Representative (USTR). There, she also negotiated market access commitments on trade inservices with China as part of its accession to the World Trade organization (WTo) andserved as U.S. negotiator for the WTo financial Services negotiations, which resulted in afirst-ever global agreement in 1997. laura served in the U.S. foreign Service from 1990-1997.

She worked in the Trade Policy and Programs office in the Bureau of Economic and Business affairs at the U.S. Department of State from 1995-1997. She served as the StateDepartment representative on the US Basic Telecommunications negotiating team, whichconcluded the first-ever global agreement on basic telecommunications in 1996. laura alsoworked in the State Department operations Center from 1994-1995 as watch officer underSecretary Warren Christopher. In her overseas assignments, laura was the economic andpolitical-military affairs officer at the american Embassy in Kigali, Rwanda from 1993-1994.She led the evacuation effort of american citizens from Rwanda in april 1994 with the outbreak of the civil war and returned in august as political advisor to U.S. forces providinghumanitarian relief to Rwandan refugees. laura subsequently appeared as a commentatoron the Rwandan conflict on nightline and in the PBS/frontline documentary “Ghosts of Rwanda.”

She also served as consular officer in Bogota, Colombia from 1990-1992. In her state department career, she was the recipient of two Superior Honor awards and a MeritoriousHonor award. laura was born in Evanston, Illinois but grew up in frankfurt, Germany. Shegraduated summa cum laude from loyola University with a Bachelor’s degree in politicalscience and history and summa cum laude from Georgetown University with a Master of Science degree in international economics. She speaks Spanish and french. laura’s husband, Greg, served in the U.S. Marine Corps in Japan, and at the american Embassies in nicaragua and Colombia and now is an electrical engineer at Cobham Inc. She and her husband have two daughters.

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ROBERTO AZEVÊDODirector-GeneralWorld Trade Organization ambassador azevêdo is the sixth Director-General of the WTo. He holds a degree in electrical engineering from the University of Brasilia. Hesubsequently attended the ‘Instituto Rio Branco’, the graduate school ofdiplomacy run by the Brazilian Ministry of foreign Relations. He joined theBrazilian foreign Service in 1984.

His first diplomatic posting was to Washington in 1988. He subsequently served in theBrazilian embassy in Montevideo before being assigned to the Permanent Mission of Brazilin Geneva in 1997.

Roberto azevêdo served on WTo dispute settlement panels and, in 2001, he was namedhead of the Brazilian foreign Ministry’s Dispute Settlement Unit where he remained until2005. During his tenure he acted as chief litigator in many disputes at the WTo.

from 2006 to 2008 he was vice-Minister for Economic and Technological affairs at theforeign Ministry in Brasilia. In that capacity he was also Brazil’s chief trade negotiator forthe Doha Round and other WTo issues.

In 2008 he was appointed Permanent Representative of Brazil to the WTo and otherInternational Economic organisations in Geneva. ambassador azevêdo has been afrequent lecturer on topics related to international trade and has published numerousarticles on these issues.

WILBUR L. ROSSSecretaryU.S. Department of Commerce Wilbur l. Ross, Jr. was sworn in by vice President Mike Pence as 39th Secretary of Commerce on february 28, 2017. Secretary Ross will be theprincipal voice of business in the Trump administration, ensuring U.S. entrepreneurs and businesses have the tools they need to create jobs andeconomic opportunity. 

Secretary Ross is the former Chairman and Chief Strategy officer of Wl Ross & Co. llCand has over 55 years of investment banking and private equity experience. Mr. Ross has restructured over $400 billion of assets in the airline, apparel, auto parts, banking, beverage, chemical, credit card, electric utility, food service, furniture, gypsum, home-building, insurance, marine transport, mortgage origination and servicing, oil and gas, rail car manufacturing and leasing, real estate, restaurants, shipyards, steel, textiles, andtrucking industries. He has been chairman or lead director of more than 100 companies operating in more than 20 different countries. 

named by Bloomberg Markets as one of the 50 most influential people in global finance,Mr. Ross is the only person elected to both the Private Equity Hall of fame and the Turnaround Management Hall of fame. He previously served as privatization advisor tonew York City Mayor Rudy Giuliani and was appointed by President Bill Clinton to theboard of the U.S.-Russia Investment fund. President Kim Dae-jung awarded Mr. Ross amedal for helping South Korea during its financial crisis and, in november 2014, the Emperor of Japan awarded him The order of the Rising Sun, Gold and Silver Star.

2017 KEYnoTE SPEaKER BIoS

administration initiative to reform the Generalized System of Preferences program for developing countries.

from 2009 to 2010, she was a Trade advisor at the Global Business Dialogue, a multina-tional business association focused on international trade and investment issues.

Earlier in her career, Commissioner Broadbent served as a senior professional staff member on the Republican staff of the Committee on Ways and Means of the U.S. Houseof Representatives. In that position, she drafted and managed major portions of the Tradeand Development act of 2000, legislation to authorize normal trade relations with China,and the Trade act of 2002, which included trade promotion authority and the andeanTrade Promotion and Drug Eradication act.

Prior to that, she served as professional staff for the House Ways and Means Trade Subcommittee, where she was instrumental in the development and House passage of the implementing bills for the north american free Trade agreement and Uruguay Round agreements.

Commissioner Broadbent holds a Bachelor of arts degree in history from MiddleburyCollege and a Master of Business administration degree from the George Washington University School of Business and Public Management.

Commissioner Broadbent is originally from Cleveland, ohio. She has two sons, Charlesand William Riedel, and resides in Mclean, virginia.

GARY CAMPKINDirector, Policy & StrategyTheCityUKGary Campkin, Director, Policy & Strategy, has wide business experiencewith over 25 years working at the CBI, including 15 years as Head of theInternational Group, and as an independent consultant. He has led workon multilateral and bilateral trade and investment, government support forbusiness overseas, CSR, human rights and globalisation issues. from

2013-2016 he was Director, International Strategy at TheCityUK until taking over this newrole leading the organisation’s UK, European and International work.

Gary has extensive experience of international negotiations and delegations, governanceand reputational issues. His leadership roles in international business organisations have included 8 years as Chairman of the Multinationals and Investment Committee of the Business, and Industry advisory Committee to the oECD.

ALVARO CEDEÑO MOLINARIAmbassadorPermanent Mission of Costa Rica to the WTOalvaro Cedeño Molinari was appointed ambassador, Permanent Represen-tative of Costa Rica to the WTo on february 2015. among his responsibilitieshe holds his country’s representation at the oECD, in Paris, france, duringthe current process of accession to the membership.

Previously, he held the post of ambassador of Costa Rica to Tokyo,Japan (2011- 2014). His experience in public service includes being Commercial attaché atthe Embassy of Costa Rica in Beijing, China (2007 -2009) and Chief of Staff to the Ministerof foreign Trade (2006- 2007).

ambassador Cedeño has a law degree from the University of Costa Rica, and has a masters in Peace Studies and Conflict Transformation from the University of Tromsø norway, and a masters in Public Policy and Management from Carnegie Melloin University.He is enthusiastic about social media, environmental issues and social innovation.

2017 PanElIST BIoSCHRISTINE BLISSPresident Coalition of Services Industries (CSI)Christine Bliss became CSI President in March 2016. Prior to CSI, Ms. Blisswas the assistant U.S. Trade Representative (USTR) for Services, Invest-ment, Telecommunication, and E-Commerce, responsible for overseeing all multilateral, regional, and bilateral negotiations and policy issues in thoseareas for the agency. She also served as the lead U.S. negotiator in the

World Trade organization (WTo) Doha Services negotiations and in the WTo Bilateral Services accession negotiations for Russia and Saudi arabia.

Ms. Bliss oversaw the Services and Investment negotiations and was Co-lead negotiatorof the financial Services negotiations in the Trans-Pacific Partnership negotiations and wasa lead negotiator for Services and financial Services in previous U.S. free Trade agreement(fTa) negotiations. Ms. Bliss led the three-year Model Bilateral Investment Treaty (BIT) Review that resulted in the 2012 Model BIT. She also led the development of USTR’s digitalservices and investment trade agenda, including innovative new disciplines on cross-borderdata flows and local server requirements.

Ms. Bliss has also served as Chief Counsel and acting assistant USTR for Monitoring andEnforcement, responsible for managing U.S. litigation in the WTo, nafTa, and other multilateral and bilateral trade agreements.

Before joining USTR in 2000, Ms. Bliss was Counsel to the Emergency Committee foramerican Trade (ECaT), an association representing U.S. fortune 500 firms on interna-tional trade, investment, and tax issues. Prior to joining ECaT, Ms. Bliss had a wide range of experience in private practice representing foreign and domestic clients on internationaltrade, regulatory, legislative, and policy issues as a partner in the firm of Mudge, Rose,Guthrie and ferdon. She has also served on Capitol Hill as a legislative assistant.

Ms. Bliss is admitted to the D.C. and California Bars and received her J.D. degree from the University of California at Davis and llM from George Washington University.

MEREDITH BROADBENTCommissionerInternational Trade CommissionMeredith M. Broadbent, a Republican of virginia, was nominated to the USITC by President Barack obama on november 8, 2011, and confirmed by the U.S. Senate on august 2, 2012. She was sworn in as a member ofthe Commission on September 10, 2012, for a term expiring on June 16, 2017.She served as Chairman of the Commission from June 17, 2014, through

June 16, 2016. Commissioner Broadbent held the William M. Scholl Chair in InternationalBusiness at the Center for Strategic and International Studies from october 2010 until herUSITC appointment.

from 2003 to 2008, she served as assistant U.S. Trade Representative for Industry, Marketaccess, and Telecommunications. In that position, she was responsible for developing U.S.policy that affected trade in industrial goods, telecommunications, and e-commerce. She led the U.S. negotiating team for the Doha Round negotiations to reduce tariff andnontariff barriers on industrial goods and successfully concluded an innovative plurilateraltrade agreement with the European Union, Japan, Korea, and Taiwan. She also directed an

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In addition, Mr. Dailey served from 2011 to 2014 as the Chair of the Center for CopyrightInformation, an organization formed as part of a ground-breaking collaborative effort between U.S. content creators in the movie and music industries and leading ISPs to helpeducate the public about legal content options and deter copyright infringement. He alsohas served multiple terms as Chair of the US Internet Service Provider association(USISPa), an industry organization based in Washington, D.C. comprised of major U.S. Internet service providers and network companies. Mr. Dailey has testified numerous timesbefore the U.S. Congress and various state legislatures and is a periodic speaker on Internet,communications and other policy issues in the U.S. and EU.

DAVID DOLLARSenior Fellow, John L. Thornton China CenterBrookings InstitutionDavid Dollar is a senior fellow at the Brookings Institution’s John l. ThorntonChina Center. He is a leading expert on China’s economy and U.S.-Chinaeconomic relations. from 2009 to 2013 he was the U.S. Treasury’s economic and financial emissary to China. Before his time at Treasury, Dollar worked at the World Bank for 20 years, and from 2004 to 2009

was country director for China and Mongolia. His other World Bank assignments primarilyfocused on asian economies, including South Korea, vietnam, Cambodia, Thailand,Bangladesh and India. from 1995 to 2004, Dollar worked in the World Bank’s research department. Prior to his World Bank career, Dollar was an assistant professor of economicsat UCla, spending a semester in Beijing teaching at the Graduate School of the Chineseacademy of Social Sciences.

JOHN DRUMMONDHead, Trade in Services Division, Trade and Agriculture DirectorateOECDMr. John Drummond is Head of the Trade in Services Division in the Tradeand agriculture Directorate of the organization for Economic Cooperationand Development (oECD). as Head of the Trade in Services Division, Mr. Drummond contributes to the work of the office of the Secretary-General and to oECD inputs to G20 and other international bodies. He

leads the work of the Trade in Services Division in providing evidence-based policy adviceon issues such as services trade liberalisation, global value chains, trade and investmentand trade policy-making in the digital economy. In particular, Mr. Drummond is responsiblefor the continued development of the oECD Services Trade Restrictiveness Index (STRI)that provides policy makers and negotiators with information and measurement tools toopen up international trade in services and negotiate international trade agreements.

Mr. Drummond, a Canadian national, began his career with Canada’s Department of foreign affairs and International Trade, including assignments at the Embassy of Canada in Washington D.C. (1998-2002), the Permanent Mission of Canada to the World Trade organization (2005-2009) and the Permanent Delegation of Canada to the oECD (2011-2015), where he served as Chair of the Working Party of the Trade Committee. Mr. Drummond has held a variety of positions related to bilateral, regional and multilateraltrade policy and negotiations including, in particular, in the area of services trade.

HECTOR MARCELO CIMAAmbassadorPermanent Mission of Argentina to the WTOHector Marcelo Cima, is an argentinian career diplomat, graduate in law from Catholic University in argentina (1983), Master in InternationalRelations and International Economic Policy, Belgrano University in argentina (1987/1988 no thesis), and Master in Public Management, University of Maryland in the USa (2010).

He was admitted to the foreign Service in 1985. Through his diplomatic career he hasbeen posted to the European Union in Brussels (1989-1994), and to the United States ofamerica in Washington D.C twice (1998-2000, and 2003-2008). He was Deputy PermanentRepresentative of argentina to the United nation and the World Trade organization inGeneva, Switzerland in 2015.

Working at the Ministry of foreign affairs he was Director General for Export Promotion,Director for Capital Goods and Technology Export Promotion, acting Under Secretary of Investment Development, and member of the Cabinet of the Secretary of InternationalEconomic Relations and the Minister of foreign affairs.

During all his diplomatic carrier he was engaged on economic, trade and environmentalissues, as well as bilateral and multilateral cooperation. He has deep knowledge on interna-tional negotiations due to his participation on the Mercosur agreement, Climate ChangeConvention, Cartagena Protocol, fao International agreement on Genetic Resources, andthe Doha Round within the World Trade organization.

He was born in 1959, in Buenos aires, argentina, married to Dolores virasoro since 1985,they have three children: Milagros (25) University of Maryland, nYU, Harvard University,Master on Education, Matias (24) University of Maryland and now Dental School at University of Maryland Baltimore, and Benjamin (20) Sophomore at University of Maryland,Major in finance.

fanatic rugby player along with his sons who are part of the USa national team 2016.

THOMAS M. DAILEYVice President and General CounselVerizonMr. Dailey is verizon’s chief international legal and regulatory officer responsible for strategic-level legal advice and regulatory and policy guidance regarding the corporation’s business operations outside theUnited States, including those in the European Union, Eastern Europe,Middle East, africa, latin america and the asia Pacific region. Mr. Dailey

manages a team of legal and regulatory professionals based on five continents around theglobe who advise on a wide variety of issues including privacy, regulatory, public policy,commercial, marketing and business strategy, corporate, tax, product development, employment and security. verizon’s international product portfolio includes enterprise-grade communications, cloud and security services as well as telematics, CDn, IoT andsmart cities platforms and applications.

Mr. Dailey previously served as verizon’s chief strategy counsel providing legal guidanceon matters affecting the future direction of the corporation in numerous areas includingvideo, cloud, security, healthcare and IoT/M2M. Mr. Dailey has held numerous other positions at verizon, including head of international public policy, lead counsel to the former telecom marketing organization, general counsel of verizon’s consumer and smallbusiness Internet businesses (fka verizon online), and state general counsel for verizon’svermont telephone company.

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SHIHOKO GOTOSenior Associate for Northeast AsiaWilson Center Shihoko Goto is the senior northeast asia associate at the Woodrow Wilson Center’s asia Program, where she is responsible for research, programming, and publications on Japan, South Korea, and Taiwan. She isalso a contributing editor to The Globalist, and a fellow of the Mansfieldfoundation/Japan foundation U.S.-Japan network for the future for 2014

to 2016. Prior to joining the Wilson Center, she spent over ten years as a journalist writingabout the international political economy with an emphasis on asian markets. as a corre-spondent for Dow Jones news Service and United Press International based in Tokyo andWashington, she has reported extensively on policies impacting the global financial systemas well as international trade. She currently provides analysis for a number of media organizations. She was also formerly a donor country relations officer at the World Bank.She received the freeman foundation’s Jefferson journalism fellowship at the East-WestCenter and the John S. and James l. Knight foundation’s journalism fellowship for theSalzburg Global Seminar. She is fluent in Japanese and french. She holds an M.a. in Inter-national Political Theory, Graduate School of Political Science, Waseda University, Japan,and a B.a. in Modern History, University of oxford, UK. 

CHARLES R. JOHNSTONManaging Director, International Government Affairs CitiCharles R. Johnston is Managing Director for International Government affairs at Citi. He is responsible for management of Citi's relationshipswith governments and political figures in more than 100 countries aroundthe world. Rick Johnston is an internationally-recognized expert in international trade and investment, and has advised both U.S. and foreign

government leaders as well as major multinational corporations on a broad array of commercial and strategic transnational issues. He has provided commentary and analysisfor television and press interviews worldwide as well as authoring numerous books and articles on the subject of international law and economic relations. Mr. Johnston served asan attorney adviser to a Commissioner at the U.S. International Trade Commission from1976-78. He then served as International Trade Counsel to the finance Committee of theUnited States Senate, advising senators and their staffs on international trade and investmentissues as well as representing the U.S. Senate in the conduct of Congressional oversight of international trade negotiations performed by the Executive Branch of the U.S. Government.

Mr. Johnston has served as an adjunct professor on the subjects of international tradeand international law at the Georgetown University School of foreign Service and at theGeorge Washington University national law Center. He has written extensively on the subject of international trade and investment including the three-volume set entitled law and Practice of United States Regulation of International Trade. Representing Citi, Mr. Johnston serves as an Executive Board Member of the Business and Industry advisoryCommittee to the oECD; Chairman of the Trade and Investment Committee of the USCouncil for International Business and as a member of the USCIB Board of Directors; Chairman of the US Section of the US-Turkey Business Council ( by appointment of the US Government); member of the International Policy Committee of the US Chamber ofCommerce; member (and former Co-Chair) of the International Policy Committee of theSecurities Industry and financial Markets association; and as Chairman or Co-Chair of various business task forces and coalitions supporting Citi and its customers’ interests in international trade and investment issues.

ALAN ELIASSenior Manager, Global Public PolicyeBayalan Elias is a Senior Manager for Global Public Policy and a member ofthe eBay Public Policy lab with a focus on the americas. Since joiningeBay in 2015, alan has conducted in-depth analysis on data covering eBay activity around the world and has co-authored trade, economic andgeographic research on the eBay global seller community. alan graduated

from The George Washington University with a B.a. in International affairs and a M.a. inPolitical Management. He also received a M.a. in national Security and Strategic Studiesfrom the United States naval War College.

ANGELA ELLARDChief Trade Counsel and Trade Subcommittee Staff Director, Ways & Means CommitteeU.S. House of Representativesangela Ellard is the Ways & Means Committee chief trade counsel andTrade Subcommittee staff director of the US House of Representatives. She advises and represents Committee Chairman Kevin Brady (R-TX) andTrade Subcommittee Chairman David Reichert (R-Wa) on trade matters,

including negotiation and implementation of all US bilateral and regional free trade agree-ments since 1995, US trade and customs laws, trade promotion authority, antidumping andcountervailing duty issues, bilateral relationships with US trading partners, preference programs for developing countries, and World Trade organization negotiations, disputesettlement, and accessions. Before joining the Committee staff in 1995, Ellard was in privatepractice, specializing in trade litigation and policy.

Ellard received her J.D. from Tulane law School. She holds a Master of arts degree inpublic policy from Tulane University and a Bachelor of arts degree from newcomb Collegeof Tulane University. Ellard frequently speaks on trade litigation and policy and lectures atuniversities. She has received achievement awards from the american Bar association, theWashington International Trade association (lighthouse award), the organization ofWomen in International Trade, and the Trade Policy forum.

SAHRA ENGLISHVice President of Global Public PolicyMastercardSahra English is vice President of Global Public Policy at Mastercard. Inthis role, she is responsible for leading the company’s global trade agenda,and leading international government advocacy strategies for major tradenegotiations, including TPP, TiSa, TTIP and other investment treaties.among her priorities on trade policy is to protect Mastercard’s interests

globally, and promote electronic payments through developing policies that facilitate market access and reduce global distribution costs.

Ms. English joined Mastercard in 2000. Prior to her current role, she was chief of staff forboth the Chief Product officer and Chief Emerging Payments officer, managing businessadministration, executive communication and developing strategy. She has also held several positions of increasing responsibility in the global product and business develop-ment departments. Prior to joining Mastercard, she started her career at america online(aol) as a financial analyst.

She holds an M.a. in International Political Economy & Development (IPED) from fordham University, and a B.a. in finance from Pace University.

14 Global Services Summit I Charting the Course for Growth 15Global Services Summit 2017 Program

on behalf of ESf, Mr. Kerneis is a member of the Civil Society Dialogue’s Contact Groupof the DG Trade of the European Commission. as a member of the European CommissionCivil Society advisers Group, Mr. Kerneis participated at the three WTo Ministerial Conferences (Seattle – 1999, Doha – 2002, Cancun – 2003, Hong-Kong – 2005) as advisorto the EU Trade Commissioners Pascal lamy and Peter Mandelson in the European Commission official delegations.

He is now a well-recognized expert on International Trade in Services and is regularly invited as a speaker for forums, hearings or summits organized inter alia by the EuropeanParliament or Chambers of Commerce abroad.

HAMID MAMDOUHImmediate-Past Director of Trade in ServicesWTOHamid Mamdouh is the Director of the Trade in Services division of theWTo. Prior to that he was a Senior Counsellor in the Services Division. He had been the Secretary of the WTo Council for Trade in Services sincethe establishment of the WTo in 1995. During that time, he was also responsible for all legal affairs in the area of Trade in Services. During the

Uruguay Round negotiations his responsibilities included legal matters relating to thedrafting of the General agreement on Trade in Services (GaTS). 

Prior to that he was a member of the Diplomatic Service of Egypt. as a career diplomatfor commercial and economic affairs, his previous posts include; representative of Egypt tothe GaTT in Geneva, trade policy advisor to the Minister of Economy and foreign Trade ofEgypt, commercial attaché of the Egyptian Embassy in Canberra (australia), and Egypt’srepresentative to the United nations Economic commission for africa in addis ababa(Ethiopia). as a trained lawyer, legal matters have constituted an important part of hiswork throughout his career. 

DEMETRIOS MARANTISSenior Vice President, Global Government AffairsVisaambassador Demetrios Marantis serves as Senior vice President, GlobalGovernment Relations, leading visa’s global government relations teamand is responsible for partnering with government officials around theworld to advance policies that foster the growth of electronic payments.

ambassador Marantis joined visa from Square, where he led global policy, government, and regulatory affairs. Prior to joining Square in May 2013, Marantisserved as acting United States Trade Representative and Deputy United States Trade Representative. Marantis was nominated for his position by President Barack obama andconfirmed by the U.S. Senate on May 6, 2009. as Deputy United States Trade Representa-tive, he was responsible for U.S. trade negotiations and enforcement in asia and africa, including the TransPacific Partnership (TPP), the asia Pacific Economic Cooperation(aPEC) forum, the U.S.-China Joint Commission on Commerce and Trade (JCCT), the U.S.-India Trade Policy forum, and Trade and Investment framework agreements withcountries ranging from South africa to the Philippines. He played a central role in the nego-tiation and congressional passage of the U.S.-Korea trade agreement and spearheadedconclusion in aPEC of the first ever agreement to reduce tariffs on environmental goods.

Before the obama administration, Marantis served as Chief International Trade Counselfor the Senate finance Committee. In this capacity, he advised then finance CommitteeChairman Max Baucus, as well as members and staff of the finance Committee and Demo-

DR. IRA KALISHChief Global Economist Deloitte Touche Tohmatsu LtdDr. Ira Kalish is the Chief Global Economist of Deloitte Touche Tohmatsultd. He is a specialist in global economic issues as well as the effects ofeconomic, demographic, and social trends on the global business environ-ment. He has written about the economies of Western Europe, Eastern Europe, Southeast asia, China, Japan, Mexico and South america, and has

also written extensively on global consumer markets.among Dr. Kalish’s recent publications were the quarterly Global Economic Outlook of

which he is the managing editor; the annual Global Powers of Retailing report; China andIndia: Comparing the World’s Hottest Consumer Markets; China and India: The Reality Beyond the Hype, Budget Deficits: Why All the Fuss, an article in CFO Journal, and Mind The Gap, an article in Deloitte Review on changing income distribution.

Dr. Kalish advises Deloitte clients as well as Deloitte’s leadership on economic issues andtheir impact on business strategy. In addition, he has given numerous presentations to corporations and trade organizations on topics related to the global economy. Dr. Kalishalso serves on the BIaC Economic Policy Committee which advises the oECD on macro-economic policy issues. He is widely traveled and has given presentations in 47 countrieson six continents.

Dr. Kalish has been widely quoted in the news media; his remarks have been publishedby the Wall Street Journal, The Economist, The Financial Times, USA Today, The WashingtonPost, and U.S. News & World Report. He has appeared on Cnn, CBS news, CnBC, PBS andBBC World Service.

Prior to his work at Deloitte, Dr. Kalish was chief economist at Retail forward, a directorat PwC, vice president at Bankers Trust, corporate economist at the Eastman Kodak Company, and researcher at the Institute for International Economics.

Dr. Kalish holds a bachelor’s degree in economics from vassar College and a PhD in international economics from Johns Hopkins University. He lives in Santa Monica, Ca withhis wife and daughters.

PASCAL KERNEISManaging DirectorEuropean Services Forum (ESF) Pascal Kerneis has served as Managing Director since ESf’s creation, in 1999. He is in charge of running the ESf Secretariat on a daily basis.

Pascal Kerneis is a lawyer specialized in European law. Having completed his Ph. D. thesis on international Trade and European law, in1990, Pascal started his career as a legal expert for the European Commis-

sion. after having joined the European Banking federation, he was closely involved in theWTo negotiations on financial services. In December 1997, in Geneva, he participated in the private financial services industry’s effort to help the negotiators achieving a compre-hensive agreement, with substantial commitments for the banking sector.

Mr. Kerneis was appointed Managing Director of ESf at the launching meeting of the organisation in January 1999. Since then, he has been able to raise ESf’s profile by advocating the further liberalization of services, and by developing close working relationships with EU and WTo officials. Pascal represents the ESf members both towardsEuropean and international institutions and towards professional networks.

16 Global Services Summit I Charting the Course for Growth 17Global Services Summit 2017 Program

18 Global Services Summit I Charting the Course for Growth 19Global Services Summit 2017 Program

JOHN MURPHYSenior Vice President for International PolicyU.S. Chamber of CommerceJohn G. Murphy directs the U.S. Chamber’s advocacy relating to interna-tional trade and investment policy. Murphy also plays a key role in theChamber’s advocacy for international business priorities before Congress,the administration, foreign governments, and the World Trade organiza-tion. from 2001 to 2008, Murphy served as the Chamber’s vice President

for Western Hemisphere affairs and as Executive vice President of the association ofamerican Chambers of Commerce in latin america (aaCCla). In the 1990s, Murphyworked at the International Republican Institute (IRI), a nonprofit organization dedicated tothe promotion of democracy overseas, and at the Center for International Private Enterprise(CIPE), which champions market-oriented economic reform around the world. Murphygraduated Phi Beta Kappa from the University of Colorado at Boulder, and he received hisMaster of Science degree from the School of foreign Service at Georgetown University inWashington, D.C.

AMBASSADOR VICTORIA NULANDSenior Counselor Albright Stonebridge Group victoria nuland is Senior Counselor at albright Stonebridge Group, whereshe brings decades of experience in government and international affairsto help aSG clients navigate the global marketplace, with a focus on Europe and Eurasia.

ambassador nuland joins aSG following her service as U.S. assistantSecretary of State for European and Eurasian affairs (2013-2017). as assistant Secretary,she managed diplomatic relations with 50 countries in Europe and Eurasia, as well as withnaTo, the European Union and the organization for Security and Cooperation in Europe.Previously, ambassador nuland served as State Department Spokesperson, as SpecialEnvoy for Conventional armed forces in Europe, and as 18th United States Permanent Representative to the north atlantic Treaty organization (naTo) from 2005 to 2008. as naTo ambassador, she focused heavily on strengthening allied support for the ISafmission in afghanistan, on naTo-Russia issues, and on naTo’s global partnerships and expansion.

She also served as Principal Deputy national Security advisor to the vice President ofthe United States (2003-2005), and the U.S. Deputy Permanent Representative to naTo(2000- 2003). Earlier in her career, she served as Deputy to the ambassador-at-large forthe newly Independent States of the former Soviet Union, with primary responsibility forU.S. policy towards Russia and the Caucasus countries. a career foreign service officer, ambassador nuland served as Chief of Staff to the Deputy Secretary of State from 1993-1996, covered Russian internal politics at the U.S. Embassy in Moscow, served on theSoviet Desk in Washington, helped to open the first U.S. Embassy in Ulaanbaatar, Mongolia,worked in the U.S. Department of State’s Bureau of East asian and Pacific affairs, andserved in Guangzhou, China.

ambassador nuland earned a B.a. from Brown University. She speaks Russian andfrench, and is based in Washington, D.C.

cratic Caucus, on trade and economic issues. He joined the committee in february 2005after serving as Issues Director on the Kerry-Edwards 2004 presidential campaign. Marantis spent 2002 through 2004 in Hanoi as Chief legal advisor for the U.S.-vietnamTrade Council where he provided technical assistance on international trade matters. Between 1998 and 2002, he served as associate General Counsel in the office of the U.S.Trade Representative where he negotiated provisions of international trade agreementsand represented the United States in WTo dispute settlement proceedings. He also workedfor five years in the Washington, D.C. and Brussels, Belgium offices of akin, Gump, Strauss,Hauer & feld.

Marantis holds a J.D. from Harvard law School and an a.B. in Public and International affairs from Princeton University.

YANCY MOLNARSenior Vice President, International Government AffairsChubb GroupYancy Molnar joined the Chubb Group (legacy aCE Group) as vice Presidentfor International Government affairs in august 2009. He is responsible forrepresenting the Company on Chubb-related international issues beforethe administration, Congress, key associations and foreign governments.Mr. Molnar currently serves as the Chair of the Coalition for Service

Industries Insurance Committee, the U.S.-aSEan Business Council financial Services Committee and the american Council of life Insurers International affairs Committee. He is also a member of the Board of the Executive Council on Diplomacy.

Prior to joining aCE, Mr. Molnar served as Director, Public Policy, for Chrysler Group llC.In this role, he was responsible for various public policy issues including international trade,climate change and manufacturing competitiveness. He was actively involved in workingwith the U.S. administration and Congress to secure government loans for Chrysler duringthe financial crisis. Prior to his role with Chrysler Group llC, Mr. Molnar was with Daimler-Chrysler’s northeast asia headquarters in Beijing, China, where he was responsible for external affairs. Previously, Mr. Molnar was with an international trade advisory firm.

Mr. Molnar holds a Master of Science in Business from Johns Hopkins University and aBachelor of arts degree from Bucknell University.

ROB MULLIGANSenior Vice President for Policy and Government AffairsU.S. Council for International BusinessRob Mulligan, as senior vice president for policy and government affairs,oversees wide ranging activities on international trade, investment, economic and regulatory matters. He also coordinates USCIB policy andadvocacy work with the U.S. and foreign governments, our internationalaffiliates – ICC, BIaC and IoE – and other international groups. Mulligan

came to USCIB from Techamerica, the largest U.S. high-tech trade association, where heserved for six years as senior vice president, international, and before that, served as assistant vice president for international external affairs for The Chubb Corporation. He hasalso lobbied on health issues for the Blue Cross and Blue Shield association, worked for theU.S. Department of Commerce as an international trade specialist, and began his career inColumbus, ohio as a litigation attorney with the firm of vorys, Sater, Seymour and Pease.Mulligan has an MBa from the Solvay Business School at the Université libre de Bruxelles,a law degree from the ohio State University College of law and a bachelor’s degree in history from Miami University.

VIJI RANGASWAMI Vice President & Federal Affairs OfficerLiberty Mutualviji Rangaswami joined liberty Mutual in January 2014, as vice President& federal affairs officer. Prior to joining liberty Mutual, viji was chieftrade counsel to the Committee on Ways and Means in the U.S. House ofRepresentatives, where she worked for over 12 years. While at the Committee, viji played a key role in crafting and passing major trade

legislation, including legislation to normalize US trade relations with China. She providedoversight and advice to members of Congress on ongoing trade negotiations, and workedwith administrations to implement subsequent negotiated agreements.

Before joining the Ways and Means staff, viji was an associate at the law firm of akin,Gump, Strauss, Hauer & feld. She also held an appointment at the Carnegie Endowmentfor International Peace, where she focused on international development. She has servedas a visiting lecturer at Princeton University’s Woodrow Wilson School and as an adjunctprofessor at Georgetown University law School.

THOMAS ROBERTSONVice President & Deputy General CounselMicrosoft Tom Robertson is vice President and Deputy General Counsel of Microsoft.He leads the teams that provide legal and corporate affairs support for theWindows and Devices Group and Gaming Group, which create operatingsystems and online marketplaces and services for a wide range of devicetypes, including phones, tablets, personal computers, entertainment

devices, large collaborative screens, wearables, augmented and virtual reality headsets,and devices that fall under the umbrella term of the Internet of Things. The Windows andDevices Group is also responsible for designing and manufacturing all Microsoft brandedhardware, including Xbox, Surface, Surface Pro, Surface Book, Hololens, Surface Hub, gaming controllers, keyboards, mice and other accessories. Tom is a member of the seniorleadership team of the cross-company Corporate, External and legal affairs Group.

In addition to serving on the CSI Board, Tom serves as co-chair of the Board of the TradeDevelopment alliance of Greater Seattle, on the Board of the national Bureau of asian Research and on the Board of Town Hall Seattle. He is a life Member of the Council of foreign Relations.

DAVID SALMONSENSenior Director of Congressional RelationsAmerican Farm Bureau FederationDavid Salmonsen is currently senior director of governmental relationswith the american farm Bureau federation office in Washington, D.C. as amember of the International and agriculture Policy Team his responsibilitiesinclude trade negotiations along with being the principal Washington contact for several northeastern State farm Bureaus.

Prior to joining the american farm Bureau in 1996 he was assistant to the Commissionerof the new York State Department of agriculture and Markets. He was also Senior Directorof Governmental Relations with the new York farm Bureau.

David grew up on a dairy and vegetable farm in Manlius, n.Y. He graduated from the University at albany and from the Washington College of law. He is a member of theamerican Bar association and the american agricultural law association and is admittedto the bar in new York. He has served as the american farm Bureau liaison to the

20 Global Services Summit I Charting the Course for Growth 21Global Services Summit 2017 Program

AIDEEN O’DONOGHUEHead of Export, Large Customer SalesGoogleaideen joined Google’s EMEa headquarters in Dublin in 2005, workingwith UK and Ireland clients and agencies across a variety of industries. She was one of the founding members of the first team in Google focusedon international expansion and has since led teams in a number of export focused countries. She relocated to new York to help establish

an international team dedicated to helping clients identify and tap into global growth opportunities.

DOUGLAS PETERSENInternational Trade CounselSenate Committee on FinanceDouglas Petersen is International Trade Counsel to the Chairman of theU.S. Senate Committee on finance. In this capacity, he advises the Chairman and Members of the Committee concerning a variety of U.S. andinternational trade and investment laws and policies. Douglas previouslypracticed international trade law with White & Case llP and worked as

a trade policy analyst at the Cato Institute. He graduated from new York University, thelondon School of Economics and Political Science, and the University of Utah.

SCOTT PRICEExecutive Vice President of Global LeverageWalmart InternationalScott Price is executive vice president of Global leverage for Walmart International, a fast-growing segment of Walmart’s overall operations withmore than 6,200 stores and more than 774,000 associates in 27 countriesoutside the United States. Based in Bentonville, arkansas, Scott is leadingGlobal Sourcing, International Technology, International logistics, fresh

Manufacturing and key strategic leverage initiatives for the international segment. In addition to the chief administrative officer role, he served as president and chief executiveofficer of Walmart asia from 2014-16.

Before joining Walmart, Scott served as CEo of DHl Express Europe. Previously, he wasCEo of DHl Express asia Pacific. He also was president of DHl Express Japan, DHl’slargest market in the asia-Pacific region. Prior to joining DHl, Scott spent a decade withthe Coca-Cola Co. During that period, he assumed various roles, including country leader-ship positions in Japan and as a director and region manager in China.

Scott serves as chairman of the national Center for asia-Pacific Economic Cooperation,the only U.S. business association focused exclusively on facilitating american private sector input to the aPEC process and aPEC’s 21 member countries. He also is a member ofthe U.S. India Business Council and serves on the board of trustees for the University of virginia Darden School of Business. a U.S. native, Scott earned a bachelor’s degree in business administration from the University of north Carolina in Charlotte. He also holds a master of business administration degree and a master’s in asian studies from the University of virginia.

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goods and creating economic growth. In 2010, he was voted one of Memphis’ “Top 40Under 40” by the Memphis Business Journal.

Richard joined fedEx Services in 2005 as a Senior Solutions analyst. In 2007 he becamea Manager at fedEx Supply Chain Solutions. He was promoted to Managing Director of lifeSciences & Specialty Services at fedEx Express in 2009 and was named vice President ofGlobal Trade Services in april 2014. Most recently he held the position of Senior vice President of Global Trade and Specialty Services.

Richard earned his undergraduate degree from George Washington University and hisJuris Doctor from the University of Mississippi School of law. He serves on the followingBoards: The Greater Memphis Chamber and its Chairman’s Circle, launch Tennessee andthe Coalition of Services Industries.

KATHERINE TAIWays & Means CommitteeU.S. House of RepresentativesKatherine serves as the lead advisor to the Ranking Member and Democratic Members of the Committee on Ways and Means on matters of international trade. She joined the Committee as Trade Counsel in 2014,covering issues relating to U.S. trade with the asia-Pacific region, theamericas, and africa, as well as the following specific subject areas:

nafTa and TPP, agricultural trade and food safety, competition policy, government procurement, preference programs, sanctions, trade disputes and enforcement, and the intersections of trade with environmental protection and with labor rights.

Prior to that, Katherine served as Chief Counsel for China Trade Enforcement at the office of the U.S. Trade Representative (USTR) where she was responsible for the developmentand litigation of U.S. disputes against China at the World Trade organization (WTo). from2007 to 2011, Katherine was an associate General Counsel at USTR, serving as lead lawyeron a number of WTo disputes including the China – Raw Materials and EU – Hormonesdisputes. Before joining USTR, Katherine worked in the international trade departmentsin several Washington, DC law firms.

Katherine was born in Connecticut and raised in Washington, DC. She is a graduate ofYale University (1996) and Harvard law School (2001).

DAVID THOMASVice PresidentBusiness Roundtable David Thomas is a vice President for the Business Roundtable. In this role,he oversees the International Engagement committee, advocating interna-tional trade and investment policies that promote U.S. competitiveness,economic growth, and job creation.

Before joining the Business Roundtable in July 2011, Mr. Thomas served asTrade Counsel for the Subcommittee on Trade of the Committee on Ways & Means within theU.S. House of Representatives. He advised Members of Congress and staff on a range of in-ternational trade legislation and other matters. Prior to joining the House Ways & Meanstrade staff in March 2007, Mr. Thomas was in private practice at a large international law firm.

Mr. Thomas received his J.D. from the University of Maryland School of law, and he was Senior articles Editor of the Maryland Journal of International law and Trade. Beforelaw school, he worked as a legislative aide for former U.S. Senator Dirk Kempthorne. Mr. Thomas graduated magna cum laude from Dickinson College, with a Bachelor of artsdegree in English and a minor in Economics. He is a member of Phi Beta Kappa.

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President’s advisory Committee on Trade Policy and negotiations. He was a member ofthe advisory Committee for the Rockefeller College of Public affairs and Policy at the University at albany. He is a graduate of Class v of the lEaD-nY program.

AMGAD SHEHATASenior Vice PresidentUPSamgad Shehata is a Senior vice President with UPS, having responsibilitiesfor International Public affairs and Strategy. In recent years as supply and value chain issues have risen in strategic importance, amgad has facilitated a wide ranging dialogue between public and private stakeholderson trade, continental competitiveness and security. amgad leads a team

of borders and customs policy experts to explore solutions for modern supply chains.Based in Washington, D.C., amgad served as co-chair of the U.S. private sector Trans

Pacific Partnership (TPP) coalition, co-chair of the americas Business Dialogue and sits onthe executive committee of the Global Express association in Geneva, Switzerland.

During his 27 year tenure at UPS, amgad has held several senior management roles including strategic planning, mergers and acquisitions, accounting and marketing. He hasleveraged his transportation experience and cross-border knowledge to help develop andlaunch numerous new innovative product and process solutions for UPS that reduce frictionpoints in global commerce and, in particular, north american trade.

amgad started as a driver with UPS after finishing his degrees at York University inToronto, Canada.

STEVE SIMCHAKDirector, International AffairsAmerican Insurance AssociationSteve Simchak serves as Director, International affairs for the american Insurance association (aIa). In that role he oversees aIa’s engagement on global regulatory and trade issues. He has extensive experience in developing policies related to state-owned enterprises and postal financialservices. Prior to joining aIa, Mr. Simchak was the Program Director of the

Coalition of Service Industries (CSI), where he managed CSI’s involvement with ongoingtrade negotiations. at CSI he worked closely with numerous express delivery and financialservices companies. Before CSI, Mr. Simchak worked in the offices of Congressman J.Randy forbes (R-va-4) and Congressman Bill Shuster (R-Pa-9). Mr. Simchak is a graduateof the St. albans School for Boys. He earned his Bachelor's Degree in History, Phi BetaKappa, from Trinity College in Hartford, CT and a Master's Degree in Global Politics withMerit from the london School of Economic.

RICHARD SMITH President & CEO FedEx Trade Networks, Inc.Richard W. Smith is President and CEo of fedEx Trade networks, Inc., a subsidiary of fedEx Corporation based in Memphis, Tenn., U.S. He is responsible for ensuring that fedEx Trade networks, an international integrated freight forwarder, delivers tailored solutions to guide businessesof all sizes and continues being a leading provider of global transportation

services, value-added logistics solutions, and comprehensive customs brokerage services.Growing up alongside the company in Memphis, Tennessee, Richard developed a deep

passion and understanding of the valuable role logistics serves in connecting people and

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MONICA HARDY WHALEYPresidentNCAPECMonica Hardy Whaley has led the national Center for aPEC staff since2002 and has served as nCaPEC’s Deputy Director since its founding in1994. Monica is responsible for management of nCaPEC’s policy and administrative staff, membership, fundraising and fiscal management, and serves as the public spokesperson and representative of the

national Center for aPEC.Prior to assuming her responsibilities at the national Center for aPEC, Monica was the

Interim President and Program Director of the Washington Council on International Trade(WCIT), the premier trade policy organization in the most trade-dependent U.S. state. WCITserved as the coordinating organization for the U.S. hosting of the 1993 aPEC Meetings.

Monica holds Bachelors degrees in Political Science and french from the University ofSanta Clara, and studied in Paris at the Institut d’Etudes Politiques (Sciences Pô).

She is Chairman of the U.S.-aPEC Business Coalition, as well as a member of the Pacific Council on International Policy and the Community Development Roundtable ofWashington State. She serves on the advisory Boards of both the Seattle World affairsCouncil and the Trade Development alliance of Greater Seattle. She is also very active inlocal organizations in support of children’s charities, school and community groups.

JAYME WHITEChief Adviser on International Competitiveness and InnovationU.S. Senate Committee on FinanceJayme White is the Chief adviser on International Competitiveness and Innovation. He joined Senator Wyden’s staff in 2009, where he served as legislative director and top adviser on international trade and technology issues. Prior to that, White spent nine years in the House ofRepresentatives working for Rep. Jim McDermott, D-Wash. Jayme

received his undergraduate and graduate degrees from Georgetown University.

he Coalition of Services Industries is proud to be a member of theGlobal Services Coalition. The Global Services Coalition (GSC) is an informal coalition of associations that represent the services industry from major economies. These associations speak for the

services sector in their respective countries on matters of internationaltrade and investment.

Services include: financial services, professional services, informationand communications technology, express delivery and logistics, retail services, education services, electronic security services, energy and environment services, and tourism and transport services, among others.

The Global Services Coalition

T

The GSC welcomes new members to the coalition. To learn more about the coalition and access

specific GSC documents, please visit http://servicescoalition.org/about-csi/global-services-coalition.

The Global Services Coalition includes:

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asia-Pacific Services Coalition

he Asia-Pacific Services Coalition (APSC) is a group of major business associations from the asia-Pacific region that are dedicated to promoting the

importance of the services sector. The collective goal is to work with businesses and governments to foster growth

and efficiency in the services sectors through increased trade and investment,greater innovation and skills development, and pro-growth regulation in all asia-Pacific Economic Cooperation (aPEC) economies.The purpose of the Coalition is to:

• foster increased cooperation and dialogue among our organizations and businesses on new and emerging domestic, aPEC and international opportunities and developments;

• Share information and experiences supported by evidence-based approaches on ways to increase growth and efficiency in services;

• Share ideas on how to strengthen the role and membership of our individual organizations;

• Provide a forum for dialogue with aPEC Ministers and officials and aBaC on the aPEC services agenda, and;

• Provide a regional avenue to develop and advocate our interests and recommendations.

Coalition members include: aPEC Economies: australian Services Roundtable, australia;aBaC Brunei, Brunei Darussalam; Canadian Services Coalition, Canada; Hong Kong Coalitionof Service Industries, Hong Kong, China; Indonesia Services Dialogue, Indonesia; JapanServicesnetwork, Japan; Malaysian Services Providers Confederation, Malaysia; Business new Zealand,new Zealand; Business Council of Papua new Guinea, Papua new Guinea; lima Chamber ofCommerce, Peru; Philippine Services Coalition, Philippines; Singapore Business federation, Sin-gapore; Taiwan Coalition of Service Industries, Chinese Taipei; U.S. Coalition of Services Indus-tries, United States. non-aPEC Economy: asociación de Industriales de Colombia, Colombia

T

he Coalition of Services Industries is the leading business organizationdedicated to the development of U.S. domestic and international policiesthat enhance the global competitiveness of the U.S. service sector

through bilateral, regional, multilateral, and other trade and investment initia-tives. CSI is the leading business organization dedicated to the developmentof U.S. domestic and international policies that enhance the global competi-tiveness of the U.S. service sector through bilateral, regional, multilateral, andother trade and investment initiatives.

CSI represents the interests of the dynamic american service economy,which employs over 75% of the workforce and generates 3/4 of national economic output. Since 1982, CSI has created greater public awareness of themajor role services play in the U.S. economy, and it has shaped domestic andinternational economic policies on behalf of the services sector. The broadrange and diversity of the U.S. service economy is reflected in CSI's membership,which includes major international companies from the banking, insurance,telecommunications, information technology, logistics and express delivery,audiovisual, retail, and other service industries. CSI members conduct businessin all 50 states and in more than 100 countries.

CSI's goals include expanding the multilateral trading environment to includemore countries and more services, enhancing bilateral services trading relationships, and ensuring competitive services trade in the global market-place. To achieve these goals, CSI has launched a number of initiatives in areasof international trade, investment, regulatory policy, statistics improvement,electronic commerce, and others.

The Coalition of Service Industries also seeks to:• Reduce barriers to services trade• Ensure U.S. economic policies reflect the importance of the

services sector, and• Provide data and analysis on the impact of services on the

U.S. economy.

about the Coalition of Services Industries

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28 Global Services Summit I Charting the Course for Growth

CSI thanks the sponsors of theGlobal Services Summit.noTES

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www.servicescoalition.org