System Support Dept. System Support Dept. Williams Wu Williams Wu 29/01/2010 29/01/2010.
System Support Dept. System Support Dept. 05/03/2010 05/03/2010.
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Transcript of System Support Dept. System Support Dept. 05/03/2010 05/03/2010.
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System Support Dept.System Support Dept. 05/03/201005/03/2010
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ENGAGED PROJECT THIS MONTH
System Support System Development
- Develop the BCS
- Data Center of N’orch
- Data Center of DongNai
- PBX system support
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Data Center of N’orch
Install the fix pack 7a of DB2 over staging system.A
Setup PCs, printer and telephone for the temp HCM2 office in 8F.
B
Replace the knife of cutter machine.C
Fix the email problem as user cannot login to webmail.D
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Data Center of N’orch (cont)
Data Center Maintain during the Lunar Year holidays: - Don’t shutdown the system. - Monitor the system everyday. - Follow the schedule to change the air conditioner in the UPS room
E
Printing the Policy and Invoice: - 540 new policies. - 1079 Invoices - 10 reprint policies
F
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Data Center of N’orch (cont)
Data Center MA in Feb 2010: - Check the water from the ceiling, because we have water drop in the datacenter last time. - Check the Fire Alarm System successfully - Cleanning the pipe of the Chille Machine helps our system to run smoothly. - Test the alarm of the system for example: hot order, access control…
G
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Data Center of DongNai
Support and setup 5 PCs and 1 printer for temp Dong Nai Office
A
Cooperate with Viettel in DongNai to survey and prepare to deploy the fiber cable for MPLS leased line.
B
Support GA to register 10 telephone lines for Dong Nai Office.
C
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Data Center of DongNai (Cont)
Finish network diagram and design the IP address.- 1F : 15 Ethernet ports- 2F : 2 Ethernet ports- 3-5F : 10 Ethernet ports for each floor- IP Address: 10.160.114.1 to 10.160.114.254
E
Setup the scanner and testing first. After finish to setup the Dong Nai Office, just send the scanner to there.
D
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Network diagram and the IP address plan.
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PBX System Support
Maintain the PBX system in Norch and Hanoi Office base on the PBX MA contract with One Corp:
- Backup the configuration file.
- Check the billing, recording system
- Check the ITG configuration
- Check all of Ext numbers and calling right.
B
Cooperate with GA and Viettel to find out the reason our telephone fee increased in 10,11,12/2009.
A
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PBX System Support (cont)
Support AA Dept to move the analog telephone number 62915378 from Norch to TWC:
- Used for backup telephone number to dial to the AVICAD system of Associate Vietnam Insured.
C
Cooperate with One Corp to fix the problem of ITG in Cantho CS Office:
- Change the new ITG card.
- Update and re-install all of configuration.
D
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Develop the BCS system
AS attaining Quota(%)Modify the batch job to export the statistic documents for
Underwriting Dept :- New business in working month list- ME list- Incomplete list- Decline & Postpone list- CFS list
Export every working month. Add the code of underwriter in the list.
A
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Incomplete report with underwriter code
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Develop the BCS system (Cont)
BFinish to setup the new regulation to calculate the performance and salary for agency with FYC method.
Modify Create NewData / Rules Tables 24 15
For instant
performance reportFor monthly performance
Program coding (files) 12 12SQL command 15 12
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Develop the BCS system (Cont.)
CModify in the new contract system to protect one policy
can not take underwriting twice a day. Prevent the problem with the management confirmation slip.
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Develop the BCS system (Cont.)
Separate 2 functions “re-establish” and “cancel” when make new payment voucher.- Support CS to cancel the receipt if they issues already but collector can not get the premium. And re-establish when they want to collect the premium later.
D
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Develop the BCS system (Cont)
ESeparate the Vietnamese and Chinese language:
- Completed 94 programs- On the production system: 76 programs- On the staging system: 18 programs
FDesign and develop the retention plan system.
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Design and develop the retention plan system.
Result of queries form by employee
Queries the record for the retention plan form by employee
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Design and develop the retention plan system (cont).
Result of queries form by department
Queries the record for the retention plan form by department
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Develop the BCS system (Cont)
GDevelop new function : Insurance payment by ID card and transfer:
- If the payment amount is more than 20 millions must pay by ID card or by bank transfer
- Division and effected operation: CS, POS, Accounting and Finance.
- Still progressing.
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Insurance payment by ID card and transfer
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PLANNING PROJECT FOR NEXT MONTH
Follow the schedule to setup the Dong Nai CS Office.A
Install the fix pack 7a into the DB2 production system.B
Maintain BCS and B2E system.C
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AS attaining Quota(%)