Synopsis for Car sale, Purchase and Services
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INTRODUCTION-: (car sale &
purchase)
Sales Order
Companies generate sales order documentation as a means of recording customer purchases.
Sales orders may be generated electronically on a computer, or in writing at the time a customer
places an order. Companies retain copies of these orders, and send a hard copy to the client,
along with the goods ordered. Its similar to a receipt. In a construction or manufacturing
company, the sales order may be transformed into a work order. The sales order tracks the
company's sales transactions with a client.
Sales Order Considerations
Sales orders serve a variety of functions, but in order for them to be useful the data on the sales
order must be correct. This data includes, but is not limited to, the date of the purchase, sales
persons name, price, inventory number, payment form, tax and any special instructions.
Additionally, the sales order may indicate how the purchase was received: by telephone or email;
and it includes quotes provided before the sale, as well as any contractual obligations.
Purchase Order
Businesses create purchase orders as a means of authorizing purchases from an outside vendor.
The purchase order details the vendor's quoted price and product description. Unlike a purchase
requisition, this is a legal document that cannot be altered without all parties agreement, because
it indicates the total price agreed upon, as authorized by both the company and the vendor.
Blanket PO
Purchase orders vary in form and function. Blanket purchase orders get used throughout an entire
fiscal year for repeat business from a specific vendor. The blanket PO includes information on
the vendor, along with the approved cost for goods. Other Purchase Orders have a one-time only
use, such as ordering custom construction, and others still may be restricted to specific lists of
pre-approved items or services, such as regularly ordered janitorial goods or office supplies.
Purchase Order Considerations
Purchase orders include the purchase order number, authorizations, date, the buyer's and seller's
contact information, a detail of the goods or services, quantities and pricing. This document also
details delivery time, location, cost for shipping and the payment form or billing terms. Its
important that a PO be free of errors, as they can cost the company money. Most purchase orders
give clear, concise information to a vendor
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OBJECTIVES-: (car sale
& purchase)
1. This software is purposed to automate the working of any organization which deals in the
sale & purchase of old and new cars & their services
2. Sale , purchase services of car manually is a tedious job & it required a lot of effort .by
automating all these transaction , manual mistakes can be reduced & also fast and easy
processing can be done
3. This purpose software will keep track of the vehicles sold and their payments on a
particular day. the payment on can be done in various modes via cash cheques or bank
finance .this software will maintain all these modes.
4. This software will also maintain the offer sales services details of the cars .it will store all
the details of the servicing done of different cars.
5. The organization related to the sale & purchase of new cars may also offer sale &
purchase of old cars this system will manage records of these activities also.
6. Whenever any customer will have any problem regarding sale .purchase & servicing then
the customer can make complaints also. This software well also facilitate this feature.
7. This software will be used by the operators in different departments of the organization
.hence , it will provide proper authentication & authorization to its users.
8. Reliable is a source of information a depend worker .the software give a trustworthy
report of car and make them very comfortable.
9. Robustness can relate to both economic and statistical concepts. For statistics, a test is
claimed as robust if it still provides insight to a problem despite having its assumptions
altered or violated.
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SYSTEM ANALYSIS-: (car sale & purchase)
A collection of components that work together to realize some objectives forms a
system.Basically there are three major components every system, namely input,
processing and output.
Systems analysis is a process of collecting factual data, understand the processes involved,
identifying problems and recommending feasible suggestions for improving the system
functioning.
This involves studying the business processes, gathering operational data, un-derstand the
information flow, finding out bottlenecks and evolving solutions for overcoming the weaknesses
of the system so as to achieve the organizational goals.
System Analysis also includes subdividing of complex process involving the entire system,
identification of data store and manual processes.The major objectives of systems analysis are tofind answers for eachbusiness process:
What is being done, How is it being done, Who is doing it, When is he doing it, Why is it being
done and How can it be improved? It is more of a thinking process and involves the creative
skills of the System Analyst. It attempts to give birth to a new efficient system that satisfies the
current needs of the user and has scope for future growth within the organizational constraints.
The result of this process is a logical system design.
Systems analysis is an iterative process that continues until a preferred and acceptable solution
emerges.
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FEASIBILITY STUDY-: (car sale & purchase)
A feasibility study is an important phase in the development of business related services. The
need for evaluation is great especially in large high-risk information service development
projects. A feasibility study focuses in the study of the challenges, technical problems and
solution models of information service realisation, analyses the potential solutions to the
problems against the requirements, evaluates their ability to meet the goals and describes and
rationalises the recommended solution.
Types of Feasibility Studies-:
Economic feasibility
Economic analysis is the most frequently used method for evaluating the effectiveness of a newsystem. More commonly known as cost/benefit analysis, the procedure is to determine the
benefits and savings that are expected from a candidate system and compare them with costs. Ifbenefits outweigh costs, then the decision is made to design and implement the system. An
entrepreneur must accurately weigh the cost versus benefits before taking an action.
Technical feasibility
The term technical feasibility establishes that the product or service can operate in the desiredmanner. Technical feasibility means achievable. This has to be proven without building the
system. The proof is defining a comprehensive number of technical options that are feasible
within known and demanded resources and requirements. These options should cover alltechnical sub-areas.
Operational feasibility
Operational feasibility is a measure of how well a proposed system solves the problems, and
takes advantage of the opportunities identified during scope definition and how it satisfies therequirements identified in the requirements analysis phase of system development
Operational feasibility studies are generally utilized to answer the following questions:
Process How do the end-users feel about a new process that may be implemented?
Evaluation Whether or not the process within the organization will work but also if itcan work.
Implementation Stakeholder, manager, and end-user tasks.
Resistance Evaluate management, team, and individual resistance and how that
resistance will be handled.
In-House Strategies How will the work environment be affected? How much will it
changes?
http://www.answers.com/topic/cost-benefit-analysishttp://www.brighthub.com/office/project-management/articles/34940.aspxhttp://www.brighthub.com/office/project-management/articles/34940.aspxhttp://www.brighthub.com/office/project-management/articles/34940.aspxhttp://www.answers.com/topic/cost-benefit-analysis -
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FACT FINDINGS-: (Car sale & purchase)
Fact finding is an extremely important component of the communication process which presentsits own special set of problems and opportunities to people working to increase the
constructiveness of intractable conflicts. Facts are pieces of information about the world that can
be independently verified by generally accepted research methods as reliable and a sound basesfor decision making and dispute resutionol.
Questionnaires
Questionnaires are another way of information gathering where the potential users of the system
are given questionnaires to be filled up and returned to the analyst.Questionnaires are useful
when the analyst need to gather information from a large number of people. It is not possible to
interview each individual. Also if the time is very short, in that case also questionnaires are
useful.
Interviews
Interviewing is probably the most widely used fact finding technique; it is also the one that
requires the most skill and sensitivity. Because of this, we have included a set of guidelines on
interviewing that includes some suggestions about etiquette Conducting an interview requires
good planning, good interpersonal skills and an alert and responsive frame of mind.
Sampling
. The sampling defines how representative of the population the chosen group will be and
therefore the extent to which findings from the study can be applied to the population as a whole.
Onsite observation
On-site observations are one of the most effective tools with the analyst where the analyst
personally goes to the site and discovers the functioning of the system. As an observer, the
analyst can gain first hand knowledge of the activities, operations, processes of the system on-site, hence here the role of an analyst is of an information seeker.
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PROJECT CATEGORY -: (car sale & purchase)
Car sale & purchase -: ( luxurious & comfort for customer )
Sales orders serve a variety of functions, but in order for them to be useful the data on the sales
order must be correct. This data includes, but is not limited to, the date of the purchase, sales
persons name, price, inventory number, payment form, tax and any special instructions.
Additionally, the sales order may indicate how the purchase was received: by telephone or email;
and it includes quotes provided before the sale, as well as any contractual obligations.
Businesses create purchase orders as a means of authorizing purchases from an outside vendor.
The purchase order details the vendor's quoted price and product description. Unlike a purchase
requisition, this is a legal document that cannot be altered without all parties agreement, because
it indicates the total price agreed upon, as authorized by both the company and the vendor.
ASP.NET & SQL SERVER-:
ASP.NET
ASP.NET is a set of Web development tools offered by Microsoft. Programs like Visual
Studio .NET and Visual Web Developer allow Web developers to create dynamic websites using
a visual interface. Of course, programmers can write their own code and scripts and incorporate
it into ASP.NET websites as well. Though it often seen as a successor to Microsoft's ASP
programming technology, ASP.NET also supports Visual Basic.NET, JScript .NET and open-
source languages like Python and Perl.
Advantages-: 1. important advantages ASP.NET offers over other Web
development models:
2. With built-in Windows authentication and per-application configuration, your applications are
safe and secured.
SQL SERVER
Microsoft SQL Server is a database management system produced by Microsoft. It supports a
dialect ofSQL, the most common database language. It is commonly used by governments andbusinesses for small to medium sized databases, and competes with other SQL databases for this
market segment.
Advantages-: 1. SQL Server is the fastest growing Database and Business Intelligence
vendor
2. SQL Server is best in price/performance for TPC-H 1TB & 3TB (non-clustered).
http://www.wordiq.com/definition/Database_management_systemhttp://www.wordiq.com/definition/Microsofthttp://www.wordiq.com/definition/SQLhttp://www.wordiq.com/definition/List_of_database_servershttp://download.microsoft.com/download/8/f/a/8fa3268a-d34f-4b3d-bb72-72e08701096f/Worldwide%20Relational%20Database%20Management%20Systems%202007%20Vendor%20Shares.pdfhttp://download.microsoft.com/download/1/4/D/14DAC5A3-134B-42BE-B508-1165A6B65AB1/IDC%20Worldwide%20BI%20Vendor%20Shares%202006%20June%202007.pdfhttp://www.tpc.org/tpch/results/tpch_advanced_sort.asp?PRINTVER=false&FLTCOL1=tpch.h_sf&FLTCOLOPR1==&FLTCHO1=1000&FLTROWOPR1=AND&FLTCOL2=tpch.h_cluster&FLTCOLOPR2=EXACTLY&FLTCHO2=N&FLTFREEFRM2=off&ADDFILTERROW=&filterRowCount=2&SRTCOL1=tpch.h_priceperf&Shttp://www.tpc.org/tpch/results/tpch_advanced_sort.asp?PRINTVER=false&FLTCOL1=tpch.h_sf&FLTCOLOPR1==&FLTCHO1=3000&FLTROWOPR1=AND&FLTCOL2=tpch.h_cluster&FLTCOLOPR2=EXACTLY&FLTCHO2=N&FLTFREEFRM2=off&ADDFILTERROW=&filterRowCount=2&SRTCOL1=tpch.h_priceperf&SRTDIR1=ASC&ADDSORTROW=&sortRowCount=1&DISPRES=10&include_withdrawn_results=nonehttp://www.wordiq.com/definition/Database_management_systemhttp://www.wordiq.com/definition/Microsofthttp://www.wordiq.com/definition/SQLhttp://www.wordiq.com/definition/List_of_database_servershttp://download.microsoft.com/download/8/f/a/8fa3268a-d34f-4b3d-bb72-72e08701096f/Worldwide%20Relational%20Database%20Management%20Systems%202007%20Vendor%20Shares.pdfhttp://download.microsoft.com/download/1/4/D/14DAC5A3-134B-42BE-B508-1165A6B65AB1/IDC%20Worldwide%20BI%20Vendor%20Shares%202006%20June%202007.pdfhttp://www.tpc.org/tpch/results/tpch_advanced_sort.asp?PRINTVER=false&FLTCOL1=tpch.h_sf&FLTCOLOPR1==&FLTCHO1=1000&FLTROWOPR1=AND&FLTCOL2=tpch.h_cluster&FLTCOLOPR2=EXACTLY&FLTCHO2=N&FLTFREEFRM2=off&ADDFILTERROW=&filterRowCount=2&SRTCOL1=tpch.h_priceperf&Shttp://www.tpc.org/tpch/results/tpch_advanced_sort.asp?PRINTVER=false&FLTCOL1=tpch.h_sf&FLTCOLOPR1==&FLTCHO1=3000&FLTROWOPR1=AND&FLTCOL2=tpch.h_cluster&FLTCOLOPR2=EXACTLY&FLTCHO2=N&FLTFREEFRM2=off&ADDFILTERROW=&filterRowCount=2&SRTCOL1=tpch.h_priceperf&SRTDIR1=ASC&ADDSORTROW=&sortRowCount=1&DISPRES=10&include_withdrawn_results=none -
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HARDWARE AND SOFTWARE REQUIRMENT-:
SOFTWARE REQUIRMENT-:
FRONT END:- ASP.NET USING C#
BACK END:- SQL-SERVER 2005
OPERATING SYSTEM:-WINDOW XP SERVICE PACK 2
HARDWARE-:
CPU:-PENTIUM (R )DUAL-CORE CPU 2.52GHz
HDD:-160GB
RAM:-2GB
MOUSE:-OPTICAL (LOGITECH)
KEYBOARD :-LOGITECH
MONITOR:- 21inch.(LG)
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ENTITY REALTIONSHIP DIAGRAM (ER-D) -: (car sale & purchase)
mak
ess
Custocomplai
purch
ase
car Under
goes
servic
e
Mobil
enumb
er addr
ess
Custo
mername
Custo
mer idinco
me
Compl
aint
num
Compl
aint
datedeta
ilsComla
int
type
Bi
ll
n
o Bill
d
at
e
amou
nt
Pay
mo
de
Servi
ce
date
transact
iondeta
ilsAmount
paid
Servi
ce
type
is -
A
Old
car
Ne
w
pri
ce
Own
er
date
Sal
e
dat
e
Servi
ce
numb
er
Car
number
Car
colo
ur
Car
mod
el
Car
na
me
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Modular description-: (car sale & purchase)
1. customer -> this module will maintain the detail of the customer who
have purchased the car .it will store their personal details , their
income detail etc.
2. car ->it will store the details of the car that has been sold to the
customers. It will maintain the details like engine number
manufacturing year, etc.
3. payment -> cars can be sold in cash or financed by banks . hence this
module will maintain both the types of payment details .
4. service -> every car needs after sale service for better performance
.the car vendors offer free or paid services to the customers . This
module will maintain the records of these services.
5. Old car-> this module will keep track of old cars sale /purchase with
their old customers details.
6. Complaints -> if the customers will face any type of problem in the
services offered to them then this module will keep track about theirproblems .
7. Vendor ->this module will keep track of the vendor detail who supply
the cars for sale and purchase .
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Input/outputs of the project-: (car sale & purchase)
Customer modules
Inputs outputs
1. Customer personal 1. Customer ID
Details
2. Customer income 2. Customer details report
Details
Car module
Inputs outputs
1. New car details 1. car service
or
2. Old car details 2.Old owner report
With
Old owner details 3.Old car details report
Payment module
Inputs outputs
1. Cash mode then 1.transatction receipt
Cash details or
2. If finance by bank bill
Then bank details,
Installments plans etc.
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Service module
Inputs outputs
1. Car details 1. Transaction slip
2. Service type or
3. Payments details bill
4. Service details
Complaints module
Inputs outputs
1. Complaint date 1. Complaint number
2. Complaint details 2.complaint status
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Process login -: (car sale & purchase)
This software is about sale/purchase & services of old / new cars . it has very easy to operate &
simple process login-:
1. The customer visits to purchase an old 7 new car .
(a).if the customer wants the new car, the new car can be sale on cash or financed by
the bank. In case of cash, the car will be sold to the customer, Else the customer income
details are required 7 an installment plan is made .here also the customer will have to make
same advice down payment & the car will be sold to him.
(B).if the customer needs an old car, firstly the old car owner details are verified & thenthe payment of the car is sold to the new customer.
2. A customer visits for the servicing of the car then.
(a).if the service is free service, Charge other charges for oil etc & generate a transaction
receipt after payment.
(b).if the service is a paid services ,the service details are inputted with the parts
repaired /changed & a bill is generated for the customer to pay.
3. whenever the customer will face any problem in any type of services , he/she can make
complaint & a complaint no will be allotted to him.
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Data low Diagrams -: (car sale & purchase)
Zero level DFD
CUSTOMER DETAILS
CAR DETAILS
COMPLAINT DETAILS
PAYMENT DETAILS
SERVICE DETAILS
CARSALE
&
PURCHASE
CUSTOM
CAR
COMPAL
PAYME
BILL
SALE
MANAGEME
REPO
PURCHASE
MANAGEM
SERV
ICE
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1 LEVEL DFD -: (car
sale & purchase)
CUSTOMER DETAILS
YES NO NO
CUSTOMER DETAILS yes COMPLAINT MASTER
OLD CAR DETAILS
Payment master
NEW CAR DETAILS
payment
master
PAYMENT MASTER
PAYMENT MASTER
Payment master
VENDORS
aA
CUSTOME
R
CAR
SAL
ECAR
SERVI
CE
OLD
CAR
PURCH
ASE
COMPLA
INT
SUBMIT
CUSTO
MER
DETAIL
S
VERIFY
CARDETAIL
VERIFY
OLD
CUSTOMER
DETAILS
CHECK
CUSTO
MER
DETAILS
ERROR
MESSAGEINPUT
OLD CAR
DETAILS
Make
complaint
SELEC
T
SERVI
CE
TYPE
Select
payme
nt
mode
PAID
SERVICEFREE
SERVICE
CAS
H
FINAN
CE
MAKE
PAYMENT
DEDUCT
OLD CARCOST
Genera
te
compla
int
numbe
r
Gener
ate
bill
Make
paym
ent
Sub
mit
new
car
detai
ls
Make
paym
ent
ADMI
GENERATE
TRANSAC
TION
RECEIPT
MAINT
AIN
Ven
dor
Genera
te
transac
tion
receipt
Make
paym
ent
Subm
it car
detail
Input
bank
detail
Chose
Installmen
t plan
MAKE
ADVAN
CE
PAYME
NT
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TWO LEVEL DFD-: (car sale & purchase)
CUSTOMER DETAILS
New car details
Payment master
PAYNMENT MASTER
vendors
CUSTOME
R
CAR
SAL
E
SUBMI
T
CUSTO
MER
DETAIL
S
Select
payme
nt
mode
CAS
H
FINAN
CE
ADMIMAINT
AIN
Ven
dor
Generate
transac
tion
receipt
Make
payment
Subm
it car
detail
Input
bank
detail
Chose
Installmen
t plan
MAKE
ADVAN
CE
PAYME
NT
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TWO LEVEL DFD-: (car sale & purchase)
Customer details YES NO
Payment master
CUSTOME
R
CAR
SERVI
CE
VERIFY
CAR
DETAIL
ERROR
MESSAGE
SELEC
T
SERVI
CE
TYPE
PAID
SERVICEFREE
SERVICE
Make
paym
ent
ADMI
GENERAT
E
TRANSAC
TION
RECEIPT
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TWO LEVEL DFD-: (car sale & purchase)
customer details
NO YES
OLD CAR DETAILS
PAYMENT MASTER
PAYMENT MASTER
CUSTOME
R
OLD
CAR
PURCH
ASE
VERIFY
OLD
CUSTOM
ERDETAILS
ERROR
MESSAGE
INPUT
OLD CAR
DETAILS
MAKE
PAYME
NT
DEDUCT
OLD CAR
COST
Generate
bill
Sub
mit
new
car
detai
ls
Make
paym
ent
ADMI
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TWO LEVEL DFD-: (car sale & purchase)
CUSTOMER DETAILS
COMPLAINT MASTER
CUSTOME
R
COMPLA
INT
CHECK
CUSTOMER
DETAILS
Make
complaint
Genera
te
compla
int
numbe
r
ADMI
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USE CASE DIAGRAM-: (Car sale & purchase)
USER
ADMIN
PURPOSE OF
OLD CARS
SERVICE
PAYMENTS
SERVICE
REQUEST
REGISTER
COMPLAINT
S
SALE OF OLD/NEW CARS
LOGIN
MAINTAIN
SALE/PURCHASE
HANDLE
COMPLAINTS
MANAGE
SERVICES
MAINTAIN
STOCK
MANAGE
VENDORS
USER
MANAGEMENT
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DATA STRUCTURE -: TABLE-: CUSTOMER DETALS.
FEILD NAME DATE TYPE CONSTRAINTS
CUSTOMER ID NUMBER PRIMARY KEY
CUSTOMER NAME CHAR NOT NULL
ADDRESS CHAR NOT NULL
AGE NUMBER NOT NULL
SEX CHAR NOT NULL
MOBILE NUMBER NUMBER NOT NULL
PAN NUMBER NUMBER UNIQUE KEY
FATHERS NAME CHAR NOT NULL
TOTAL-: PAYMENT MASTER
TABLE : OLD CAR DETAILS
TRANSACTION ID NUMBER PRIMARY KEY
CAR NUMBER NUMBER FOREIGN KEY
CUSTOMER ID NUMBER FOREIGN KEY
PAYMENT DATA CHAR FOREIGN KEY
PAYMENT MODE CHAR NOT NULL
BANK NAME CHAR NOT NULL
INSTALLMENT PLAN CHAR NOT NULL
INSTALLMENT
AMOUNT
NUMBER NOT NULL
INTEREST CHARGE NUMBER NOT NULL
TOTAL AMOUNT NUMBER NOT NULL
TAX NUMBER NOT NULL
NET AMOUNT NUMBER NOT NULL
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FIELD NAME DATA TYPE CONSTRAINTS
Car number NUMBER Primary key
Engine number NUMBER Unique key
Mfg year NUMBER Not null
Owner name CHAR Not null
Owner address CHAR Not null
Owner pan number NUMBER Not null
Purchase date DATE Not null
Distance run INT Not null
Price NUMBER Not null
Colour CHAR Not null
TABLE -: COMPLAINTS MASTER
FIELD NAME DATA TYPE CONSTRAINTS
COMPLAINT NUMBER NUMBER PRIMARY KEY
COMPLAINT DATE NUMBER NOT NULL
COMPLAINT TYPE CHAR NOT NULL
COMPLAINT DETAILS CHAR NOT NULL
COMPLAINT STATUS CHAR NOT NULL
TABLE-: BANK DETAILS
FIELD NAME DATA TYPE CONSTRAINTS
BANK CODE NUMBER PRIMARY KEY
BANK NAME CHAR NOT NULL
BANK ADDRESS CHAR NOT NULL
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TABLE-: VENDOR
FIELD NAME DATA TYPE CONSTRAINTS
VENDOR ID CHAR PRIMARY KEY
VENDOR NAME CHAR NOT NULL
ADDRESS CHAR NOT NULL
PHONE NUMBER NUMBER NOT NULL
TABLE-: NEW CAR DETAILS
FIELD NAME DATA TYPE CONSTRAINTS
CAR NUMBER NUMBER PRIMARY KEY
CUSTOMER ID CHAR FOREIGN
MFG YEAR NUMBER NOT NULL
SALE DATE DATE NOT NULL
COLOUR CHAR NOT NULL
FREE SERVICE NUMBER NOT NULL
ENGIN NUMBER CHAR NOT NULL
ACCESSORIES CHAR NOT NULL
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SYSTEM SECURITY & VALIDATION-: (car sale & purchase)
System Security
The objective of an information system security programme is to protect an organisation's information by
reducing the risk of loss of confidentiality, integrity and availability of that information to an acceptable
level.
A good information security programme involves two major elements, risk analysis and risk management.
In the risk analysis phase, an inventory of all information systems is taken. For each system, its value to
the organisation is established and the degree to which the organisation is exposed to risk is determined.
Risk management, on the other hand, involves selecting the controls and security measures that reduce the
organisation's exposure to risk to an acceptable level. To be effective, efficient and reflect common sense,
risk management must be done within a security framework where information security measures are
complemented by computer, administrative, personnel and physical security measures.
System validation
This report is meant to document validation of the Cyclades system prototype.
The cyclades system is an integrated environment that allows users a personalized and
Generous access to distributed databases of document metadata that comply to the Open Archives
1 protocol . As such it is composed of a number of services, most of which a user can interact with
Through the use of a web accessible graphical user interface .The services of the Cyclades system
Prototype to be tested are :
1. Access Service
2. Collaborative Work Service
3. Collection Service
4. Filtering and Recommendation
5. Mediator Service
6. Search and Browse Service
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Future scope of the project-: (car sale & purchase)
Future scope define the upgradations or enhancements that can be done in the latest
versions of the software .these changes can be done on the clients demand or by
self improvement .this purposed system will also have following featureenhancement.
1. This portal will be upgraded and connected to the web service of the
transport authority to check to authenity of owner of old cars .
2. Car insurance facility will also be added in the latest version of this software
.
3. An auto feedback sms service can be added on this software which will ask
for the customer feedback after sale or service .
4. An auto remainder sms service can also be included which will remain the
customers through the sms about the free car service based on the sale date
of car & about the various service offers.
5. Continous efforts will be made to make this proposed software more reliable
.secure .robust ,user friendly & accurate to give good performance.
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BIBLIOGRAPHY-: (car sale & purchase)
S.NO BOOKS NAME AUTHOR NAME PUBLISHER
1. Economic in real time john mecdemott university of
Michigan press 2004
2. Testing consumer concept cindy westphal 1998 waleh
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