syllabus of rcu

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1 THIRD SEMESTER Strategic Management and Business Ethics Subject Code: 3001 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 4 Semester End Exam Marks: 80 Internal Marks: 20 OBJECTIVES: Introduce the basic concepts of strategic management as they apply to business and provides an integrating framework within which students can apply the concepts and tools learned. Thus, this paper help students acquire the knowledge, skills and attitudes needed for a managerial approach to running a business in today's competitive environment. Module: 1 (12 Hours) Introduction to Strategic Management Meaning and Nature of Strategic Management, Its importance and relevance, Characteristics of strategic Management, The Strategic Management Process –Relationship between a Company’s Strategy and its Business Model. Strategy formulation – Developing Strategic vision and Mission for a company – Setting Objectives – Strategic Objectives and Financial Objectives – Balanced score card, Company Goals and Company Philosophy. The hierarchy of Strategic Intent – Merging the Strategic Vision Objectives and Strategy into a strategic Plan. Module:2 (13 Hours) Analysis Of Environment: Internal and External: Analysing a company’s External Environment – The Strategically relevant components of a company’s external environment – Industry Analysis- Porter’s dominant economic features – Competitive Environment Analysis –Porter’s five force model - Industry driving forces – key success factors concept and implementation. Analysing a company’s resources and competitive position – Analysis of the company’s present strategies – SWOT Analysis – Value chain Analysis –Bench marking.

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mba 3rd sem

Transcript of syllabus of rcu

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THIRD SEMESTER

Strategic Management and Business Ethics

Subject Code: 3001 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 4 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES: Introduce the basic concepts of strategic management as they apply to business and

provides an integrating framework within which students can apply the concepts and tools learned.

Thus, this paper help students acquire the knowledge, skills and attitudes needed for a managerial

approach to running a business in today's competitive environment.

Module: 1 (12 Hours)

Introduction to Strategic Management

Meaning and Nature of Strategic Management, Its importance and relevance, Characteristics of

strategic Management, The Strategic Management Process –Relationship between a Company’s

Strategy and its Business Model.

Strategy formulation – Developing Strategic vision and Mission for a company – Setting

Objectives – Strategic Objectives and Financial Objectives – Balanced score card, Company

Goals and Company Philosophy. The hierarchy of Strategic Intent – Merging the Strategic

Vision Objectives and Strategy into a strategic Plan.

Module:2 (13 Hours)

Analysis Of Environment: Internal and External:

Analysing a company’s External Environment – The Strategically relevant components of a

company’s external environment – Industry Analysis- Porter’s dominant economic features –

Competitive Environment Analysis –Porter’s five force model - Industry driving forces – key

success factors concept and implementation.

Analysing a company’s resources and competitive position – Analysis of the company’s present

strategies – SWOT Analysis – Value chain Analysis –Bench marking.

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Module:3 (15 Hours) MODULE 3 a. (8 Hours) Business Strategies Generic Competitive Strategies – Low cost, Differentiation, Best cost , Focused Strategies

.Strategic alliances, Collaborative partnerships , Mergers and acquisition, Joint Ventures

Strategies – Outsourcing Strategies-International Business level strategies. MODULE 3 b. (7 Hours)

Formulating long term and Grand Strategies – Tailoring Strategy to fit specific Industry and

company situation – long term objectives for Grand Strategies- Innovation, Integration and

diversification – Conglomerate Diversification, Retrenchment, Restructuring and turnaround –

GE nine cell planning grid and BCG Matrix.

Module: 4 (13 Hours)

Implementation and Evaluation of Strategy

Strategy Implementation (6 hours)

Operationalizing strategy, Annual Objectives, Developing Functional Strategies, Developing and

communicating concise policies. Institutionalizing the strategy, Structure,

Strategic review and audit (7 Hours)

Strategic control guiding and evaluating strategies, Establishing Strategic controls, Operational

Control Systems, Monitoring performance and evaluating deviations, challenges of strategy

Implementation.

Module: 5 (07 Hours)

Business Ethics

What is Business Ethics? Ethical Process, Ethics in Business: HR, Finance and Marketing.

Corporate Social Responsibility, Introduction and Indian Cases in CSR. Tata-CII Social Code for

Business, Corporate Governance – Introduction and Meaning.

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RECOMMENDED BOOKS:

1. Crafting and executing strategy by Arthur A. Thompson Jr., A. J. Strickland III,

John E. Gamble-Tata McGraw Hill, 14/e, 2005

2. Strategic Management – An Integrated Approach by Charles W.L. Hill, Gareth R.Jones –

Biztantra, 6/e, 2004/05

3. Business Policy and Strategic Management by Kazmi Azar (Tata Mc Graw Hill, 2nd Ed.)

REFERENCE BOOKS:

1. Strategic Management Concepts & Cases by Fred R. David – Pearson Education/PHI.

2. Strategic Management Building and Sustaining Competitive Advantage by Robert A.

Pitts, David Lei. – Thomson South – Western, 3/e, 2002

3. Competitive Advantage by Michael E Porter, Free press, NY

4. Strategic Management by David Hunger

5. Lawrence R.Jauch., Glueck William F. - Business Policy and Strategic Management

(Frank Brothers)

6. Pearce II John A. and Robinson J.R. and Richard B. - Strategic Management (AITBS)

7. Wheelen Thomas L., Hunger J. David and Rangaragjan Krish - Concepts in Strategic

Management and

8. Business Policy (Pearson Education, 1st Ed.)

9. Budhiraja S.B. and Athreya M.B. - Cases in Strategic Management (Tata Mc Graw Hill,

1st Ed.)

10. Thomson - Strategic Management: Concepts and Cases (Tata Mc Graw Hill)

VIDEO BASED CASE STUDIES:

1. THE INFINTE VISION: http://video.google.com/videoplay?docid=-430943131005128104, and

http://www.karmatube.org/videos.php?id=74 as well as several other sources.

www.damniwish.com/coca-colas-video-case-study-the-creation-of-ex.

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Total Quality Management & Business Process Reengineering

Subject Code: 3002 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 4 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. To explain the importance of quality and cost of quality; to discuss the contribution of

quality gurus.

2. To provide inputs relating to quality improvement tools, TQM awards; to explain BPR

and Benchmarking; to describe QMS and Quality audit

Module:1 (15 Hours)

The Philosophy of TQM:

Quality concepts: Definitions of quality, five paradigms of quality, dimensions of product and

service quality, Cost of poor quality, Evolution of TQM, Core concepts of TQM, Total Quality

Management Excellence model (TQMEX), Strategic Quality Management, TQM in services

Case Study: TQM at Sundaram-Clayton and Quality is King

Quality gurus: Walter Shewart, Edward Deming, Joseph Juran, Armand Feigenbaum, Philip

Crosby, Kaoru Ishikawa, Genichi Taguchi, Shigeo Shingo, Masaaki Imai

Module:2 (08 Hours)

TQM Awards

Deming Award, Malcolm Baldrige National Quality Award, European Quality Award

Case Study: The Deming prize and Sona Koyo

Module:3 (15 Hours)

Quality Improvement Tools

Six-sigma Definition, Six-sigma quality level, Six-sigma strategy, Steps in implementing Six-

sigma – DMAIC, DMADV, DFSS, Six-sigma training programme, Kaizen and 5-S, Quality

Function Deployment and House of Quality, Seven Quality Control tools, New Seven tools,

Quality Circle, Total Productive Maintenance (TPM) Case Study: Six-sigma at Wipro

Technologies

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Module:4 (12 Hours)

Business Process Reengineering and Benchmarking

BPR: Understand BPR and its development, Identify principles and advantages of BPR, Learn

the methodology of BPR and implementation phases, Explain Reengineering in Manufacturing

and Service Industry, Understand Reengineering Structure, Learn limitations and issues in BPR,

Understand relationship between BPR and TQM, Introduction to Business Process Management

Benchmarking: To understand the Essence of Benchmarking, To identify the evolution of

benchmarking, To Explain the process of benchmarking, To identify the types of benchmarking,

To learn the steps in benchmarking, To identify the advantages and limitations of benchmarking

Module:5 (10 Hours)

Quality Management System and Quality Audit

Quality Management System: Requirements of ISO 9001 QMS, Steps to Certification under ISO

9001:2008 QMS, Benefits of ISO certification

Quality Audit: Standard for planning and performing quality audits, standard for selecting

quality auditors, Standard for Managing Quality audit programs, Different categories of audit.

Case Study: Supplier Quality audit at Tata Motors

Text Books: 1. Total Quality Management, Organisation and Strategy, 4th edition, James R Evans, Thomson

South Western

2. Total Quality Management-2/e, Charantimath Poornima, Pearson Education

Reference Books: 1. John Bank, The Essence of Total Quality Management, PHI learning, 1996

2. J M Juran and F M Gryna, Quality Planning and analysis New Delhi: Tata McGraw-Hill 1993

3. Dale Besterfield, Total Quality Management, 3/e, Prentice Hall of India, 2002

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Open Elective Open Elective:

a. To be offered by P.G. Department of Business Administration, RCUB to students of other Departments

Subject Code: 3003 Contact Hours: 60 Hrs

Work load: 4hrs per week Credit Points: 04

Disaster Management

b. To be selected by the students of P.G. Department of Business Administration, RCUB from open elective offered by other Departments.

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Skill Development Series-III

Pre- Placement Training

Semester III

No of Hours per Week : 2 Total no of hours : 30 Theory : 10 hours Practical : 20 hours Evaluation : Grades Objective: To prepare students to face and qualify in corporate evaluation for placement

Module I: Aptitude test Test of reasoning, data interpretation, quantitative aptitude, general awareness, fundaments concepts of management and strategy Module II: Resume Writing Types of resume, objective, defending resume, common errors, Networking and reference seeking from corporate world Module III : Group Discussion Meaning, objectives, taking initiative, making a point, making impact, coordinating with the group, opinion formation, summarizing. Module IV: Personal Interview Meaning, types and objectives, dress code, basic mannerism and etiquettes, understanding self and job profile. Module V: Psychometric Analysis

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Pedagogy:

Lectures, Assignments, Interviews, GD, Test

Evaluation:

1. Presentations (sector wise presentations) - 25 Marks 2. Tests (Aptitude + Psychometric) – 50 Marks 3. GD, Mock Interview - 25 Marks

Grade System

75 % and above – A, 60 % to 74.99 % - B, 50% - 59.99% - C 40% - 49.99 - D.

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Consumer Behaviour

Subject Code: 3004 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. The objective of the course is to impart the skills in Students for understanding the

consumer behavior, appreciating the importance it has gained in the recent time.

2. Understanding Consumer Behaviour as a process.

Module:1 (12 Hours)

Consumer Research Process: An overview of consumer research process, developing research

objectives, collecting secondary data (Internal and external)

Designing Primary Research: Designing and conducting qualitative research, Designing and conducting quantitative research, qualitative research data collection instruments, combining qualitative and quantitative research findings. Module:2 (13 Hours)

Introduction Consumer as an Individual: All fundamental concepts of CB, Understanding CB

as a process, buyer behaviour models

Personality:-characteristics and nature of personality , personality theories , stages and factors in

personality development , personality influences and consumer behaviour

Motivation:- needs and goals , various need theories

Attitude:-components of attitude –Theories and models of attitude: Models related multiattribute

attitude model; Fishein model; remand active model; Advertising Model & its implications.

Strategies of attitude formation & change

Module:3 (13 Hours)

Consumer learning and perception: Learning :-types of learning processes, behavioral

learning theories, classical conditioning , operant conditioning ,observational learning .

Perception:-Meaning of perception, external and internal factors , factors responsible for

perceptual distortion , consumer imagery.

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Module:4 (11 Hours)

Group Behaviour, Social Class and Culture Group influence: definition , types of group Reference groups & family influence ,roles, FLC and its application Social classes: Social classes and status symbol , stratification in society and its impact on consumers . Culture: Influence of culture in consumer behaviour, beliefs , values, customs and lifestyle Module:5 (11 Hours)

Consumer Design Making:

Buying motives, buying roles, Five stage model of consumer decision making

opinion leadership and personal influence, Diffusion of Innovation, the adoption process

RECOMMENDED BOOKS:

Marketing Research by Tull &Hawkins , 6th Edition –PHI)

Consumer Behaviour -Schiffman and Kanuk

Consumer Behaviour –Suja Nair

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Services Marketing

Subject Code: 3005 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. To give student a complete exposure to all aspects of Services Marketing. 2. To make students to learn service design, standards, delivering and performing service.

Module: 1 (12 Hours)

Introduction to Services: What are services? Why Services marketing? Differences in Marketing of Tangible Goods versus Services Marketing. Service Life Cycle, Classification of Services. The Services Marketing mix. GAPS model of Service Quality

Module:2 (14 Hours)

Focus on The Customer-Consumer Behavior in Services, Customer expectations of Services, customer perceptions of services. Building Customer Relationships through Segmentation. Relationship Strategies, Services Recovery Strategies.

Module:3 (12 Hours)

Aligning service design and standards, Customer-Defined Service Standards, Services Blueprint, Physical Evidence & Servicescape.

Module:4 (12 Hours)

Delivering and performing service - Employee’s roles and Customers Role in Service Delivery, Delivering Service through intermediaries and Electronic channels. Customer's role in Service Delivery. Strategies for managing Demand and Capacity.

Module:5 (10 Hours)

The role of advertising, Personal Selling and other Communication, Services marketing triangle, Pricing of Services – pricing strategies that link four value definitions

RECOMMENDED BOOKS:

1. Services Marketing by Valarie A- Zeithaml, MaryJo Bitner, Dwayne Gremler, Ajay Pandit – McGraw Hill 5th Edition. 2. Services Marketing – Kenneth E Clow & David L Kurtz, Biztantra 3. Services Marketing – Tavi Shanker, Excel Books

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Advertising Management Subject Code: 3006 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. To provide evidence-based principles for developing and evaluating persuasive advertising campaigns.

2. To understand various tools and techniques for improved decision-making in advertising

Module:1 (8 Hours)

Introduction to Advertising : Advertising Legends: David Ogilvy, Leo Burnett, Bill Brenbach, Mary Wells, George Gallup, Albert D. Lasker, Rosser Reeves, J. Walter Thompson, 1 R. K. Swamy, Frank Simoes, S R Mani Ayer, Alyque Padamsee, Parsoon Joshi2 Definition of Advertising, Advertising as a tool of communication, product and brands, brand image, and brand personality 3 the communication process, the process of marketing communication, advertising and sales promotion, advertising and personal selling, advertising and publicity, advertising and public relations, AIDA model, positive and negative aspects of advertising 4

1. http://advertisinghall.org/members/member_list.php?uyear=&uflag=all 2. http://en.wikipedia.org/wiki 3. Chunawalla S. A. and Sethia K. C. Foundations of Advertising Theory and Practice, Himalaya Publishing House, Edition 6th pp 73-78 4. Chunawalla S. A. and Sethia K. C. Foundations of Advertising Theory and Practice, Himalaya Publishing House, Edition 6th pp 1-23

Module:2 (20 Hours)

Advertising Planning And Decision Making: Planning framework, strategy and situation analysis, consumer analysis, competitive analysis the marketing plan, the communication and persuasion process, advertising exposure model, 5 the advertising plan 6 DAGMAR approach, types of campaigns, advertising planning

5. Batra Rajeev Myers John G. Aaker David A. Advertising Management 5th Edition, Pearson Education, pp 53-70

6. ibid chapters 4 , 5, and 6

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Module: 3 (16 Hours)

Media Strategy: Media characteristics, Components of Media Plan, differentiate between Marketing and media goals, organizing the media function.

Using Television :The audience, television as advertising medium, rating point system, share of the audience, cable television and type of syndication.

Using Radio: Features, advantages and limitations, selling commercial time, using radio rating

Using newspapers: Marketing the newspaper, categories of newspaper advertising, circulation analysis, newspaper supplements

Using magazines: Advantages and disadvantages of Magazines, why choose magazines, features of magazine advertisements, how space is sold, placing the order, dates, networks and circulation, planning the schedule, Planning a magazine - media schedule,

Out of home advertising: Outdoor advertising plan, forms of outdoor advertising, criteria for selection of outdoor locations, creativity in outdoor advertising, transit advertising station and shelter advertising

Direct response and direct mail advertising and internet advertising: Definitions, Growth, television, radio, magazines newspaper and direct response, what is a good direct response product, types of direct response offers, direct mail advertising, advantages of internet advertising, internet programming for sites and web pages, and commercial websites

7. Kleppner’s Advertising Procedure, Lane Ronald W., Russell Thomas J. and King Karen Whitehill, Edition 16, Pearson 2008

Module: 4 (12 Hours)

Setting Media Budgets 8 Media Tactics allocating media budgets 9

8. Batra Rajeev Myers John G. Aaker David A. Advertising Management 5th Edition, Pearson Education, pp 555-590

9. ibid pp 596-628

Module: 5 (04 Hours)

Global Marketing and Advertising 10

10. Batra Rajeev Myers John G. Aaker David A. Advertising Management 5th Edition, Pearson Education, pp 725-744

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Reference Books:

1. Advertising and promotion - An IMC approach - Shimp - Cengage Learning (India Edition) 2. Advertising and promotion - An IMC perspective George E. Belch Michael A. Belch, and

Keyoor Purani, Edition 7 , Tata McGraw Hill

Web Reference www.magindia.com www.ogilvyindia.com www.agencyfaqs.com www.adage.com http://en.wikipedia.org/wiki www.aaaindia.org

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Sales & Distribution Management Subject Code: 3007 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. Introduce the basic concepts of Sales and Distribution Management as they apply to business

and provides an integrating framework within which students can apply the concepts and tools

learned.

2. To help students acquire the knowledge, skills and attitudes needed for a managerial approach

to running a business in today's competitive environment.

Module: 1 (16 Hours)

Introduction to Sales Management Duration

Evolution of Sales Department, Evolution of Personal Selling, Meaning and objective of Sales

Management, Nature and Role of Sales Management Selling (Industrial, Retail and services), Types

of Selling (Order takers, Order creators, Order getters)

Theories of Selling – AIDA Difference between Selling & Marketing Management

Module: 2 (12 Hours)

Selling process & Managing Sales Information or Setting Personal Selling Objectives :

Personal selling process Stages Prospecting (process & Methods) Handling customer objections-

Methods of Closing Sale, (This module includes role play by students regarding handling customers

& sales close), Types of Personal Selling mediums, current issues in different types of selling methods,

Objectives Qualitative & Quantitative Important terms: Market Potential, Sales Potential, Sales Forecast

Forecasting Market Demand Market Demand Function Market Demand Forecasting Marketing Decision

Support System Forecasting Process Methods of Forecasting.

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Module:3 (10 Hours)

Organizing Sales Efforts Management of Sales Territory & Management of Sales Quota

Functions & Qualities of Sales Executives Sales Territory- Meaning of Sales Quota Objectives and

Principles of setting Sales Quota, Quota Setting – Procedure / Methods Types Problems in Setting

Sales Quota

Module:4 (10 Hours)

Sales Budget Control & Cost analysis Duration

Purpose of Sales Budget Sales Budget – Form and Procedure Sales Audit, career opportunities in

sales

Module:5 (12 Hours)

Distribution Management: Duration: Distribution Management - Marketing Channels. Structure Functions and Relationship, Retailing and

Wholesaling, Logistics and physical distribution, Structure and Strategy, Design of Channel system

and Distribution Systems.

Channel management –policies, information systems, assessing performance of marketing channels,

managing channel member relations.

RECOMMENDED BOOKS:

1. Sales Management- Decisions, Strategies and cases by Richard R. Still, Edward

W. Cundiff; and Norman A.P. Govani- 5/e. Prentice Hall Publications, New Delhi.

2. Sales and Distribution Management by Tapan Panda and Sunil Sahadev Oxford publication

REFERENCE BOOKS:

1. Professional Sales Management by R- E. Anderson, Joseph F. Har,Alan J. Bash - McGraw Hill Inc. International Student Edition 2. Marketing Channels- Louis W. Stern, Adel L ER-Ansary, Anne T. Coughlan. 5\e. PHL, New Delhi 3. ‘Cases in Marketing Channel strategy’, by Robert J.Foster Arch G.Woodride and J.Taylor Sims, Harper and Row Publsihers.

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Security Analysis and Portfolio Management

Subject Code: 3008 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. The purpose of this course is to equip the students with the knowledge of basic tools to be

used for the purpose of designing an analysis framework for the purpose of trading.

2. To create awareness about investment products.

Module:1 (10 Hours)

Investment and Stock Market Indices

Nature and significance, types of investment; BSE Sensitive & National Indices, BSE 200, RBI

Index, NSE Index, Dollex and Foreign market indices, construction of securities market indices,

bond market indices.

Module:2 (10 Hours)

Analyzing Risk and Return

Types, risk aversion, return analysis, tools of measuring risk and return.

Module:3 (25 Hours)

Fundamental and Technical Analysis

FUNDAMENTAL ANALYSIS: Economic analysis, Industry and Company analysis;

TECHNICAL ANALYSIS : Behavior of stock market prices - Efficient market hypothesis,

Random walk hypothesis and other theories; QT tools - market breadth, stock price moving

average, exponential moving average method, MACD, oscillators, resistance and support level,

Chart analysis – basic charts, candlestick charts, double tops and bottoms chart, triple tops and

bottoms chart, head and shoulder chart, inverted head and shoulder chart, rounding top and

bottom, triangle charts, cup and handle chart, flag chart, pennant, gaps, wedge.

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Module: 4 (12 Hours)

Portfolio Management

Markowitz Portfolio Theory, asset pricing theories, Effects of combining securities, efficient

frontier, portfolio analysis, portfolio selection, models on selection, Portfolio construction –

tools; Portfolio performance evaluation – tools of evaluation, strategies, portfolio revision

Module:5 (03 Hours)

Overview Of Legal Infrastructure

The Securities Contracts (Regulation) Act 1956, (Rules, Bylaws & Regulations), Companies

Act, Rules for FII & NRI Investments, MRTP Act, Consumer Protection Act, FERA FEMA &

Money Laundering Act, Corporate Governance.

Recommend Book : 1. Donald E. Fisher & Ronald J. Jordan – Securities Analysis and Portfolio Management

Reference Books: 1. Punithvathy Pandian – Securities Analysis and Portfolio Management (Vikas 2002)

2. ZVI Bodie, Alex Kane & Alan J. Marcus – Investments (TMH, 5th Edition 2002)

3. Prasanna Chandra – Investment analysis and portfolio management (TMH, 2002)

4. Prasanna Chandra – Managing Investments (TMH)

5. Mayo – Investments and Indtroduction (Dryden Press, 6th Edition 2002)

6. Frank K. Reily & Keith C. Brown – Investment Analysis and Portfolio Management

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Financial Institutions and Markets

Subject Code: 3009 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. The purpose of this course is to create awareness about various products available in financial

markets.

2. To provide exposure to all financial institution and markets and their working.

Module:1 (05 Hours)

Financial Markets

Basic Concepts, types of financial Markets, role and need of Financial Markets

Module:2 (15 Hours)

Primary Market

Basic Concepts, Role of Primary Market, Methods of raising money from Primary Market,

Players in Primary Market, SEBI guidelines regarding market players, IPOs through Book

Building process - Eligibility to issue IPO, pricing of IPO, valuation of IPO, allotment of shares,

listing of shares; FPO, Private Placement, QIB Placement, Rights issue, Reforms in Primary

Market.

Module:3 (18 Hours)

Secondary Market

Basic Concepts, Role of SM, why SM, Membership, Dematerialization, Rematerialisation,

Rolling Settlement, Market Players, Trading, Clearing and Settlement Mechanism, BOLT,

Trading rules, Market Capitalization, Role and functions of Securities and Exchange Board of

India (SEBI), Investor protection fund (IPF), Do's and Don'ts for investors, Insider Trading,

Unfair Trade Practices.

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Module:4 (12 Hours)

Debt Market and Money Market

DEBT MARKET : Concept, Different types of products and Participants, Central Government

bonds, State Government Bonds, Corporate Bonds, Primary & Secondary Market for debt

instruments, Wholesale debt market (WDM) segment of NSE, Trading, Clearing and Settlement

Mechanism.

MONEY MARKET: Concept, different types of products, Recent issues in repo in India;

Secondary market transactions in Repos.

Module:5 (10 Hours)

Financial Institutions and Banks

Mutual Funds : Concept, structure of mutual funds in India, participants- custodian, Registrar

and transfer agent, AMC, New fund offer's & procedure for investing in NFO; Investors rights

and obligations, Mutual Fund Products and Features- mutual fund Valuation, Accounting &

Taxation.

Insurance: Concept of Insurance, How insurance works, definition of Risk, Classification of

Risks, Insurance Contract, Terminology, Elements and Principles; Types of Insurance insurance

products and services, insurance intermediaries.

Commercial Banks - Functions of Commercial Banks, Role of RBI , Types of Deposit

Accounts, banking serives, Non performing assets; Bank investments- Investment policy,

statutary reserve requirements, Non-SLR Requirements, banks investments classifications on

valuation norms, technoloigy, financial inclusion.

Other Financial Institutions – SFCs, SIDBI, EXIM, etc

Recommended Book: 1) Bhole, L. M., Financial Institutions and Markets, Tata McGraw Hills, New Delhi.

Reference Books: 1) Pathak, Indian Financial System, Pearson Education.

2) Khan, M.Y., Indian Financial System, Tata McGraw Hill, New Delhi.

3) Machiraju, H.R., Indian Financial System, Vikas Publishing House.

4) Machiraju, H.R., Working of Stock Exchange in India, New Age Publication.

5) Shekhar, K.C. and Shekhar, Lekshmy, Banking Theories and practices, Vikas Publication.

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Derivatives Market Subject Code: 3010 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. To provide student’s exposure to derivatives market, its working.

2. To analyse strategies used in derivatives market

Module: 1 (05 Hours)

Introduction: Meaning of derivatives, derivatives products, derivative market in India, participants,

regulatory guidelines.

Module: 2 (18 Hours)

Futures and Forward Contracts : Meaning, participants, parties, trading, clearing and settlement

procedure, Hedging strategies, future price, valuation, SEBI guidelines.

Module: 3 (25 Hours)

Option Contract : Meaning, Parties, Option Valuation – Black and Scholes Model, Binomial Model,

Option Greeks, Trading and hedging strategies, Clearing and Settlement, procedure, SEBI guidelines.

Module: 4 (10 Hours)

Swap Contracts : Concept, types, valuation, regulatory mechanism.

Module: 5 (02 Hours)

Commodity Market: Products, trading process, clearing and settlement procedure, commodity

exchanges, SEBI guidelines.

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Recommended Book: 1 Options and Futures by John C Hull 6th edition.

Reference Books: 1. Futures and Options by Vohra and Bagri.

2 Security Analysis and Portfolio Management by Fisher & Jordon

3 Financial Derivatives by Keith Redhead

4 Gardener Series on Options, Futures and Swaps

5 Downloaded study material for NCFM Cash and Derivatives market, commodities.

6 Derivatives by strong.

7 Derivatives by David and Thomas.

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International Financial Management

Subject Code: 3011 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE: 1. To understand the basic concepts of International Financial Management.

2. To give exposure to all aspects of International financial management.

Module:1 (09 Hours)

Balance of Payments : International Monetary System (IMF & World Bank). Capital Flows and

Flight-External Debt & Equity Financing. Analysis and preparation of BOP

Module:2 (16 Hours)

Indian Forex Market- Forex Markets, Cash and spot Exchange Markets, Convertibility of

Rupee - Exchange Control -Determination and forecasting of Forex rates - Law of one price -

Purchasing power parity - Interest Rate Parity. Problems on Basic Exchange Rate mechanism

Module:3 (10 Hours)

International Financial Markets & Instruments-, Overview of International Financial

Markets ( US, UK, Japan & Europe) Euro Currency market. Capital and money markets –

GDRs, ADRs, ADS - Bonds, FRNs -Cross currency rates and interest rate arbitrage

Module:4 (15 Hours)

Financing of Foreign trade:-Interest and currency risk - Compensation for risk -Risk

Management and products -Swaps, Options, Futures in Forex Markets - Hedging Instruments -

International Investment Strategies- Currency Exposure Management. Documents Project

Commercial banks and Foreign payments: International payments mode and costs

Module:5 (10 Hours)

International Capital Budgeting: Multilateral Netting; MNC capital budgeting techniques

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Case Studies: 1. Turkey’s Kriz : Deteriorating BOP (MBF – Eiteman Ch. No. 1)

2. The Venezulan Bolivar Black Market (MBF – Eiteman Ch. No. 6)

3. Currency Pass through at Porshe (MBF – Eiteman Ch. No. 7)

4. Toyota’s European Operating Exposure (MBF – Eiteman Ch. No. 12)

5. Honeywell & Pakistan International Airways (MBF – Eiteman Ch. No. 21)

Recommended Book: 1. International Financial Management by Jain, Yadav & Peyrard, Macmillan

Reference Books: 1. International Financial Management by Thummuluri Siddaiah, Pearson

2. International Financial Management by Jeff Madura, Cengage Learning

3. International Financial Management by Madhu Vij, Excel Books

4. Multinational Business Finance by Eiteman, Stonehill & Moffett, Pearson, 12th Ed.

5. International Financial Management by Vyuptakesh Sharan, PHI

6. International Financial Management by P.G. Apte, Tata MacGraw Hill

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Organizational Development & Change Management

Subject Code: 3012 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. To understand the basic concepts of ODCM.

2. As objective of organizational development are framed keeping in view specific

situations, they vary from one situation to another.

Module: 1 (10 Hours)

Introduction to organizational development, field of organizational development: Values,

Assumptions & Beliefs in OD: Foundations of OD: Managing the OD process. Meaning, nature,

types: Theories of planned change: Organizational development- Nature & characteristics.

Module: 2 (10 Hours)

OD Interventions : Overview of OD Interventions: Team interventions –Diagnostic Meeting Gestalt

approach: process consultation: Comprehensive OD Interventions sensitization, T- groups, Structural

interventions –Restructuring Organizational strategic interventions – Organizational & environmental

relationship, Organization transformation.

Module: 3 (10 Hours)

Contemporary issues & applications – organizational Development Global context, Organizational

development in service sector , OD practices- role, competencies requirements professional Ethics &

values & experience : future trends in OD.

Module: 4 (20 Hours)

Organizational Change : Nature of changes: types of changes-reactive changes: anticipatory change,

planned change, incremental change, operational change: strategic change: transformational change

and revolutionary change. Speed of change institutional and Human Ability to cope with change:

Forces of Change: External – Political, economic, technological and governmental forces: Internal –

system dynamics, individual/group expectations, structure- Force Field Analysis.

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Organizational change management: Transformational planning :Assessing an organization’s

propensity to change structural considerations of change ; impact analysis, Resistance to change &

managing resistance :Human response to change –dealing with individuals ; cognitive dimensions –

change mechanisms: explaining the nature & direction of change ;communication creating a common

value orientations ; employee training ; affective dimensions of managing change ; employee

empowerment ; employees as partners ; compensation systems; dealing with negative emotions.

Module: 5 (10 Hours)

Managing Change through Cultural Transformation: Role of organizational culture in the

transformation process; identifying & diagnosing organizational culture ; developing new culture ;

employee –culture compatibility structural ,cultural & strategic changes in global companies.

Recommended Books: 1) Organization Development by French and Bell, PHI Publication

2) Harigopal K Management of Organizational Changes Leveraging Transformation Response

Book New Delhi

3) Organization development: Behavioral Science Interventions for organization Improvement.

By Pearson Education

References Books: 1) Organization Development and Change by Cummings and Worley, Thomson (S-W)

Publication

2) Kavita Singh Organization Change and Development, Excel Books, New Delhi

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Course Title: Human Resource Development

Subject Code: 3013 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. The Statement which Identify the specific knowledge, skill, or Attitude the learner

should gain.

2. To display as a result of the training or instructional activity.

Part-I Performance Management

Module: 1 (10 Hours)

Introduction: Definition of performance Management, Philosophy behind performance

management, Concept of performance management, Role and characteristics of PM system, System

model of performance management, Performance process and strategic planning linkages.

Module: 2 (18 Hours)

Performance Appraisal System : Defining performance appraisal, performance dimensions, and

methods of performance appraisal (Traditional and Modern). Planning performance for role clarity,

Accountability and effectiveness. Job analysis in PA system, rater’s errors, data collection conducting

an appraisal interview. Recent Developments and legal issues in Performance Appraisal.

Performance Counseling and Mentoring: Meaning and Definition, Principles of counseling, process,

what is counseling is Not; Directive and Non Directive types of Counseling; Characteristics of good

counselor; Post appraisal interview; Potential Appraisal performance Improvement Strategies

Part-2 Training and Development

Module: 3 (12 Hours)

Introduction to Training and Development : a. Definition and meaning of Training and

Development, TNA- Training Need Analysis, Relationship between Performance Management and

Training. Objectives and Need for Training, Development: Management/ Executive Development,

Difference between Training and Development

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b. Characteristics/skills of an effective Trainer. Developing a Training Schedule, Training Calendar.

Designing the training Process, Evaluation of Training – Feedback, Measuring Training

Effectiveness, ROI of Training. Donald Kirk Patrick’s Model

Module: 4 (12 Hours)

Types of Training - On the Job, Off the job, Out ward Bound Training, Experiential Learning,

Training and Development Tools /Techniques: Lecture, Case Studies, Role Plays, In Baskets, Use of

audio Visual aids in training .Sensitivity Training, Assessment Centers , Conferences ,Seminars ,

Advantages and Disadvantages of each of the mentioned Techniques. Training and Development for

a) Leadership b) Team Building

PART III- Competency Mapping

Module: 5 (08 Hours)

Competency Mapping: History and origin of competency, KSA v/s competency, Reasons for

popularity of competency, components of competency: skill, knowledge and motive, iceberg model

of competency, operant and respondent traits of competency.

Recommended Books:

· Total performance score card, Herbert k and ramprasad- Elsevier publications · Performance appraisal and management- tapomay deb excel books · Human Resource Management by Gary Desler pearson/ PHI education · Appraising and Developing Managerial Performance by T.V.Rao Excel Books · Organization Behaviour – Human Behavior at work – by John.W.Newstrom and Keith Davis

Tata McGraw Hill · Goldstein, I.L. & Ford, J.K. (2009) Training in Organisation, Cengage Learning.

Reference Books: 1. Performance Appraisal Methods and Personnel and Human Resource Management By David

Decenze and Stephen P Robbins-PHI Publications 2. Performance appraisal by Bob Havard-kogan page publication 3. HRM by Ivanchevich PHI EEE edition 4. Managing employee performance by Richard S Williams Thomson Publications 5. Competency and assessment centers by Nitin Savrekar 6. Personnel & HRM by P Subba Roa Himalaya publishing 7. Human Relation in organization Robert N Lussier Mc Graw Hill

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Legal Environment & Industrial Relations

Subject Code: 3014 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES: -

1. To understand the legal systems that is essential in an organization.

2. To enhance the knowledge about Industrial Relations.

Module: 1 ((((10 Hours))))

Introduction: Importance of Industrial Relations :- 3 Acts of IR, Role of each of the three in IR,

Employee, Employer, Govt. Change in the legal environment in 21st Century in India. The

constitution of India-all articles related labour legislation of India.

Module: 2 ((((15 Hours))))

Trade Unions & Collective Bargaining

Trade Unions:-What are Unions, Federations? Registered Unions, Recognized Union. Problems of

Trade Unions in India, Trade Union Act-1926.

Collective Bargaining: Introduction, definition, the nature of collective bargaining. Essential

condition for the success of collective bargaining, the legal frame work of collective bargaining.

Functions of collective bargaining. Collective bargaining Process. Perquisites for collective

bargaining, Negotiating techniques and skills. Workers participation in management.

Cases – Code of discipline in industry - Criteria for recognition of unions

Module: 3 ((((15 Hours))))

Industrial Unrest & Conflicts: Industrial Unrest & Conflicts: - What are industrial conflicts?

Prevention, causes & manifestation of industrial conflicts- strikes (types of strikes) & lockouts.

What are Industrial Disputes: - Preventive measures & Machinary for dispute settlement, Industrial

Dispute Act-1947, Grievance-What are grievance, causes & prevention. Model grievance procedure.

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Module: 4 ((((10 Hours))))

Labour Welfare : What is labour welfare – Types, Internal & Extra Mural. Acts related to labour.

Welfare-Factories Act-1948, Maternity Benefit Act.

Social security in India- Objectives of social security,- Employee Provident Fund & Miscellaneous

provisions act-1952, payment of Gratuity Act-1972.

Module: 5 ((((10 Hours))))

Wages & Wage Policy:- Introduction to wage, wage system in India. Components of pay structure.

Salient features of:-Minimum wages Act-1948,Payment of wages Act-1936,Payment of Bonus Act-

1965

Recommended Books: 1. B.D. Singh – “Industrial Relations – Emerging Paradigm” Excels Books

2. Arun Monappa – “Industrial Relations” -Tata McGrew Hill Publishing Company ltd. (latest

edition 2002).

Reference Books: (1) P.R.N. Simha et al – “Industrial Relations, Trade Unions and Labour Legislations, Pearson

Education”.

(2) R.S. Davar – “Personnel Management and Industrial Relations”, Vikas Publishing House,

Mumbai. (Latest edition 2005).

(3) Myers A Charles and Karnnappan .S-“Industrial Relations in India”, Asian Publication

House, Mumbai.

(4) Venkata Ratnam –“Industrial Relations”, Oxford University Press.

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Human Resource Acquisition and Maintenance

Subject Code: 3015 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE:

1. To make the students familiar with the process of acquiring human resources and

introduce the students of HRM with the fundamentals of Compensation, benefits and

Incentives.

2. To provide and insight into the current practices in the corporate world with regard to

Recruitment, Selection, Compensation, Benefits and Incentives.

Module: 1 (10 Hours)

Human resource acquisition: Recruitment and selection- concept & background

Job Analysis- Meaning, definition, purpose and process. Methods of job analysis: job analysis

interviews, job analysis questionnaire, task analysis inventory, position analysis questionnaire,

subject expert workshops, critical incident technique, job analysis survey, functional job analysis, job

element method, repertory grid, critical incident technique.

Module: 2 (10 Hours)

Recruitment, Selection and Placement

Hiring Process:

Hiring decision-Nature of hiring: regular, temporary, full time, part time, apprentice, contractual, and

outsourcing. Need analysis, cost analysis and job analysis.

Hiring internally- Meaning and definition of internal recruitment. Advantages and disadvantages in

terms of cost, time, quality and suitability. Sources of internal recruitment: circulars, intranet

advertisements, employee referrals. When and how to use Internal Recruitment, Policy guidelines and

union settlements.

External Hiring-Meaning and definition of external recruitment. Sources of external recruitment:-

Advertisement, in news paper, TV/Radio, Internet, search on the internet, wanted signboards,

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consultants, employment exchange, campus recruitment, employee referrals and unsolicited

applications. Advantages and disadvantages of the above sources in terms of cost, time, convenience,

reach of the targeted population, and quality of applicant pool. Job advertisement: drafting, size and

contents.

Screening the candidates: Application Forms: bio-data /resume/curriculum vitae and weighted application blanks: meaning, definition, purpose, advantages and disadvantages – taking behavioral approach to recruitment: spotting personality patterns, making basic assumptions, predicting the future strategy Vs Technique. Identifying the ingredients of success: the winning candidate’s profile, challenges in the interview, the starting point, day to day execution, dealing with people, the inner person, additional characteristics. Studying the CV. Testing-Meaning, definition, purpose, advantages and disadvantages. Ability tests clerical ability test, mechanical ability test, mental ability test, physical ability test, personality assessment test, typing test, shorthand test, computer proficiency test

Module: 3 (10 Hours)

Interviewing: Planning the interview, Interview process - getting started, examining the 5 interview areas, examining the strengths & weaknesses, Reference checking: meaning, definition and purpose. Verification of character, criminal antecedents, previous work behavior and education qualifications. Appointment orders- Meaning, definition, and purpose. Contents of appointment letter, hard copy (or soft copy), method of delivery and retrieving the acknowledgement copy.

HUMAN RESOURCE MAINTENANCE

Module: 4 (20 Hours)

Employee Compensation Introduction-Compensation meaning, objectives, nature of compensation, types of compensations, compensation responsibilities, Compensation system design issues: Variable Pay and Executive Compensation: Strategic reasons for Incentive plans, Administering incentive plans, Individual incentive plans-Piecework, Standard hour plan, Bonuses, Merit Pay, Group incentive plans- Team compensation

Module: 5 (10 Hours)

EMPLOYEE BENEFITS: meaning, strategic perspectives on benefits-goals for benefits, benefits

need analysis, funding benefits, benchmarking benefit schemes, nature and types of benefits,

Employee benefits programs

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RECOMMENDED BOOKS:

1. Human Resource Selection by Robert D. Gatewood and Hubert S.Feild, South western

Cengage Learning, Mason, Ohio 2001

2. Staffing Organization, Herbert G. Heneman III, Timothy A. Judge,5th Edition, M

Compensation & Reward Management, BD Singh, Excel Books

3. Compensation, Milkovich & Newman, Tata McGraw Hill International

REFERENCE BOOKS:

1. Employee Selection, Lilly M Berry, Thomson Publications

2. Hiring & keeping the best people, HBS Press

3. Human Resource Planning, Dipak Kumar Bhattacharyya, 2ndedition, Excel Books.

4. High performance hiring by Robert w. Wendover, Crisp Publication California, 1991.

5. Strategic Compensation, Joseph J. Martocchio, 3rd Edition, Pearson Education

6. Compensation Management in a Knowledge based world, Richard I.Anderson, 10th edition,

Pearson Education

7. Compensation Management, ErSoniShyam Singh, Excel Books.

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Production Planning and Control

Subject Code: 3016 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. To teach the students the basics elements of production management.

2. To provide and insight into the current practices in the production management.

Module: 1 (12 Hours)

Production and Operations Management: Role of Production and Operations Manager, purpose

and objectives of production Management, definition of productions Management, Historical

development, handicraft era, Industrial revolution, scientific Management era, operations and

computerized era

Module: 2 (12 Hours)

Location and layout: plant location and factors affecting location, types of layouts, product layouts,

process, mixed & fixed position layout, Behavioral aspects of layout. Quantitative problems on

layouts to be solved. Advantages and disadvantages of layouts

Module: 3 (12 Hours)

Work study: nature history and applications; factors affecting working conditions (occupations

safety and health, fire prevention, lighting, climatic conditions, noise and vibrations etc, ergonomics

factors). Flow process chart (only man type) symbols and two handed chart for simple operations

Module: 4 (12 Hours)

Production, planning and control: Productivity; introduction and indices, capacity planning,

production planning, production planning and control. Objectives and function, process sequencing,

scheduling and loading, principles, considerations and purposes, problems on sequencing to be solved

for n jobs and 2 machines and n jobs and three machines

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Module: 4 (12 Hours)

Inventory Management and quality control: Inventory control; needs and functions, ABC analysis,

quality control, introduction and definitions, control charts;- X, R, P, C, N P ( problems on control

charts to be solved)

RECOMMENDED BOOKS:

1. Operations management theory and problems- Joseph Monks; Mc Graw Hills

2. Production and Operations Management: Everette and Elbert, PHI publication

3. Introduction to work study, ILO publications

4. Advanced accountancy; Jain and Narang; Kalyani publications

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Materials Management Subject Code: 3017 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. The Management of employees, both individually and collectively, remains a central

feature of organizational life.

2. This course is an attempt to understand the conceptual and practical aspects of

employee relations at the macro and micro levels.

Module: 1 (14 Hours)

Introduction- scope of materials management- primary and secondary objectives- integrated materials management, - relation with functional areas of organization. Organizing for materials management- basis for forming organizations- conventional and modern approaches to organizing materials management Module: 2 (10 Hours)

Materials identification- classifying of materials- codification of materials- standardization- simplification and variety reduction of materials Module: 3 (10 Hours)

Inventory control- techniques- FSN, VED, ABC –working capital Management with reference to

inventory

Module: 4 (12 Hours)

Management of stores- location- different types of stores- safety and security of materials-stores equipment- materials handling equipment- factors affecting materials handling-stores issues and receipts- procedures- forms and policies in stores transactions- stores accounting- stores organization – materials safety and security Module: 5 (14Hours)

Purchasing- planning purchasing materials- norms of vendor rating- CEI methodology, Japanese industry-selection & development- purchasing procedures and methods- legal aspects- insurance of materials- supply management- sources of supply- outsourcing- sub contracting- reasons for sub contracting- criteria for selecting subcontractors- rating- factors affecting subcontract rate fixing- internal and external subcontract

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RECOMMENDED BOOKS: 3. Integrated materials management- A. K. Datta-PHI

4. Purchasing and Supply Management- Dobbler, Burt D. N.-TMI, 7/e, 2004

REFERENCE BOOKS: 1. Materials Management- P Gopalkrishnan- PHI, 2002

2. Purchasing And Materials Management- Leendors Fearson- Universal Book Stall

3. Purchasing And Inventory Control- K S Menon- wheelers Publishers

4. Materials Management: Varma M, M- SultanChand and sons

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Enterprises Resource Planning Subject Code: 3018 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. To get students acquainted with fundamentals of object oriented programming.

2. To use JAVA language as a tool for effective technical upgradation of the

systems and the organizations as a whole.

Module: 1 (12 Hours)

ERP as integrated Management Information System, Evolution of ERP, Benefits, ERP Vs Traditional Information Systems Module: 2 (16 Hours)

Business Process Reengineering: Need and challenges, management concerns about BPR, BPR to build business model for ERP, ERP & Competitive Advantage, basic Constituents of ERP, Selection criteria of ERP Packages, Procurement process of ERP packages Module: 3 (12 Hours)

Overview of ERP Packages: PEOPLE SOFT, SAP- R/3, BAAN IV, MFG/PRO, IFS/AVALON, ORACLE- FINANCIAL, Survey of Indian ERP, Packages, regarding their coverage, performance and cost Module: 4 (12 Hours)

ERP Implementation: Issuers, role of consultants, vendors, users, need for training, customization, ERP implementation methodology and post implementation issues and options Module: 5 (08 Hours)

ERP case studies in HRM, Finance, Production, Product Database, materials, Sales & Distribution

RECOMMENDED BOOKS: 1. Enterprises Resource Planning- Concepts and Practices by Vinod Kumar Garg & N. K.

Venkatakrishna, PHI

2. Enterprise Resource Planning by S Sadfagopan, PHI

3. Enterprise Resource Planning- Alex Leon, THM, I/e, 2003

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World Class Manufacturing Subject Code: 3019 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVES:

1. The management of employees, both individually and collectively, remains a central

feature of organizational life.

2. This course is an attempt to understand the conceptual and practical aspects of

employee relations at the macro and micro levels

Module: 1 (15 Hours)

World- Class – Manufacturing: Basic principles of manufacturing strategy. Manufacturing strategy concepts and domains. Relations of manufacturing strategy with marketing and corporate strategies. Trade- offs in manufacturing objectives. Creating competitive advantages through manufacturing. Competitiveness models. Formulation and implementation of manufacturing strategy. Six sigma philosophy Module: 2 (10 Hours)

Manufacturing Decisions: Production system design. Market led versus technology- led approaches. Product differentiation process positioning. Mass customization. Focused manufacturing. Economics of integration, continuous improvement- kaizen, Deming Methods, Taguchi Methods, Toyota manufacturing and SMED Manufacturing Module: 3 (10 Hours)

Product and Process Designing: Improving product and process design- Lean production- Flexible manufacturing Systems, Rapid Prototyping, Poka Yoke, 5-S, 3 M, use of Information technology in Manufacturing, Just In Time, Product Mix, Optimizing, Procurement & stores practices, Total Productive Maintenance, Visual Control Module: 4 (15 Hours)

Performance Measurement Framework for Analysing Manufacturing Effectiveness:

Measurement tools and techniques, Cost- accounting – based measurement and non financial performance. World- class manufacturing and bench marking, Concepts of benchmarking, bottleneck and practices, Best performers- Gaining competitive edge through world class manufacturing- value added manufacturing- eliminating waste- Toyota Production System- example

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Module: 5 (10 Hours)

Manufacturing Strategy in the Global Context: Global management paradigm and the extended

enterprise. Internationalization strategies and core competencies of cooperation. Alliance advantages

and technology transfer

RECOMMENDED BOOKS: 5. Strategic Management Concepts and cases by Kachru Upendra

6. World class manufacturing-strategic perspective- B. S. Sahay, KBC Saxena

7. Ashish Kumar(Mac Milan)

8. Making Common sense common practice- modes for manufacturing excellence

9. Ron Moore( Butter worth Heinmann)

10. The Toyota Way- Jegffrey K.Liker(Tata Mac Graw Hill

REFERENCE BOOKS: 1. Water D. 2006, Operations Strategy, London; Thomson Learning

2. Hitt, M A, R D & Hoskisson, R E. 2009, Strategic Management: Competitiveness and

Globalization: Concepts & cases, Mason, Ohio: South Western Cengage Learning

3. Van Mieghem, J. A. 2008, Operations Strategy: Principles and practice, Belmont, Mass:

Dynamic Ideas

4. Miltenburg, J. 2005, Manufacturing Strategy: How to Formulate and Implement a Winning

Plan, New York: Productivity Press

5. Hussey, D E. 1998, Strategic Management: From Theory to Implementation, 4th Edition,

Oxford: Butterworth- Heinemann

6. Hill T. 1993, Manufacturing Strategy, 2nd Edition, The Macmillan Press

7. Hill T. 2000, Manufacturing Strategy: Text and case, Boston: Irwin

8. Hayes, R H & Wheelwright, S C. 1984, Restoring Competitive Edge, Competing through

manufacturing, John Wiley & Son

9. International Journal of Operations and Production Management

10. Journal of Business Strategy

11. Harvard Business Review

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Object Oriented Programming using JAVA Subject Code: 3020 Contact Hours: 60 Work Load: 4hrs/week Credit Points:04 Semester End Exam Marks: 80 Internal Marks: 20

Course Objective:

1. To get students acquainted with the fundamentals of object oriented programming. 2. To use JAVA language as a tool for effective technical upgradation of the systems and

the organizations as a whole. Module: 1 (15 Hours) Fundamentals of OOP: Introduction, basic concepts, Benefits & Application of OOP Evolution of JAVA: History, How JAVA differs from C & C++, JAVA & World Wide Web, Support Systems, JAVA Environment JAVA Language: Overview, Simple JAVA program, Application with two classes, Program Structure, JAVA Tokens, JAVA Statements, Implementation, Virtual Machines & Command line arguments, Programming Module: 2 (15 Hours) Constants, Variables, & Data Types: Scope of variables, Type Casting, Standard Default Values Operators & Expressions: Types of Operators, Arithmetic Expressions, Evaluation, Precedence of AE, Type Conversions in Expressions, Operator Precedence and Associativity, Mathematical Functions Decision Making and Branching: Types of statements Module: 3 (10 Hours) Decision Making & Looping: Introduction, Types, Jumps in loops, labeled loops Classes, Objects and Methods: Definitions, Fields Declarations, Methods Declarations, Creating Objects, Accessing class members, Constructors, Methods Overloading, Static members, Nesting of methods, Inheritance, overriding methods, final variables and methods, final classes, finalizer methods, abstract methods and classes, methods with varags, visibility control Arrays, Strings & Vectors: One-dimensional, two dimensional array, creating an array, strings, wrapper classes Module: 4 (10 Hours) Interfaces: Multiple Inheritance, definition, extending interfaces, implementation, accessing interface variables Packages: Putting Classes Together, Java API packages, system packages, naming conventions, creating & accessing packages, using and adding class to a package, hiding classes, static import

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Mutilthread Programming: Introduction, creating threads, extending thread class, stopping and blocking thread, life cycle of a thread, using thread methods, thread exceptions, priority and synchronization, implementing a ‘runnable’ interface Module: 5 (10 Hours) Managing Errors & Exceptions: Types of errors,exceptions, syntax of exception handling code,multiple catch statements, using finally statements,throwing our own exceptions, using exceptions fordebugging Applet Programming: Applets vs. Applications ,Building applet code, applet life cycle, creating anexecutable applet, designing a web page, applet tag, adding applet to HTML, running the applet, passing parameters to applets, aligning the display. Graphics Programming: The Graphics Class, linesand rectangles, circles and ellipses, drawing arcs,polygons, line graphs, using control loops in applets,drawing bar charts. Reference Book: Programming with Java, 3rd Edition, Tata McGraw Hill, E. Balaguruswamy

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Applications with Database Management Systems

Subject Code: 3021 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE: 1. To get students acquainted with the fundamentals of object oriented programming 2. To use JAVA language as a tool for effective technical upgradation of the systems and the organizations as a whole.

Module: 1 (12 Hours) Database & Database Users-Introduction, characteristics of the Database Approach, actors on the scene, advantages of using DBMS, Workers behind the scene, and Implications of the Database Approaches. Module: 2 (12 Hours) Database S ystem Concepts &Architecture- Data models, schemas &instances DBMS Architecture & Data Independence, Database language &interfaces, the Database system environments, Classification of Database Management systems Module: 3 (10 Hours) Data modeling using the entity relationship- Model: High-level conceptual data models for data base design, entity types, sets attributes & keys, relationship types, roles & structure constraints, weak Entity types Module: 4 (12 Hours) Record storage and Primary file organizations- Introduction, secondary storage Device, Parallelizing, Disk access using RAID technology, Buffering of Block splacingfile records on disk, operations on files, files of un ordered records(Heap files),files of ordered records(sorted files),Hashing techniques. Module: 5 (14 Hours) Functional dependence and Normalization for relation database- Design guidelines for relational schemes, 14functional dependencies, normal forms based on primary keys, general definitions of second &third normal forms, Boyce –Codd, normal forms SQL- the relational database standard: Data definitions, constraints &schemes changes, In SQL, basic queries of SQL join multiple table queries insert update delete Statements in SQL views RECOMMENDED BOOKS: 1) Fundamental of database system- third edition Ramex Elmasri Shamkant.B Navthe 2) Introduction to database systems Bipin C Desai

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Enterprise Resource Planning Subject Code: 3022 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE: 1.To get students acquainted with the fundamentals of object oriented programming. 2.To use JAVA language as a tool for effective technical upgradation of the systems and the organizations as a whole.

Module: 1 (12 Hours) ERP as integrated Management InformationSystem, Evolution of ERP, Benefits, ERP vs.Traditional Information System. Module: 2 (12 Hours) Business Process Reengineering: Needand challenges, Management concerns about BPR, BPR to build business model forERPERP & Competitive Advantage, basic Constituents of ERP, Selection criteria of ERPPackages, Procurement process of ERP Packages Module: 3 (12 Hours) Overview of ERP Packages: PEOPLESOFT, SAP-R/3, BAAN IV, MFG/PRO, IFS/AVALON, ORACLE-FINANCIAL, And Survey of Indian ERP, packages, regarding theircoverage, performance and cost Module: 4 (12 Hours) ERP Implementation: Issues, role ofconsultants, vendors, users, need for training, customization, ERP implementation methodology and post implementation issues and options Module: 5 (12 Hours) ERP Case Studies in HRM, Finance,Production, Product Database, Materials, sales & Distribution RECOMMENDED BOOKS:

1. Enterprise Resource Planning – Concepts and Practices by Vinod Kumar Garg & N K. Venkatakrishna, PHI

2. Enterprise Resource Planning by S Sadagopan, PHI 3. Enterprise Resource Planning – Alexis Leon, THM, I/e, 2003

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Electronic & Mobile Commerce Subject Code: 3023 Contact Hours: 60 Work Load: 4hrs/week Credit Points: 04 Semester End Exam Marks: 80 Internal Marks: 20

OBJECTIVE: 1. To get students acquainted with the fundamentals of object oriented programming. 2. To use JAVA language as a tool for effective technical upgradation of the systems and the

organizations as a whole.

Module: 1 (12 Hours) Managing Electronic Commerce Module: 2 (12 Hours) Overview of E-Commerce: Introduction, Definition,Goals, Meaning, Evolution, E-Commerce goals vs.Business Goals, E-Commerce vs. Traditional Commerce, Major segments of E-Commerce, Economic Model for Ecommerce Driving the E-Commerce Revolution: E-Commerceactivities, STP, Business model & product suitability,Maintaining Metadata, Cookies, FTP, SNMP, Aliases Module: 3 (12 Hours) Supply Chain Management: Definition, goals, benefits,functions, Value Chain Management (VCM) Electronic Data Interchange (EDI): Benefits,applications, advantages & limitations, cost, concept,Protocols, Encryption & Data Standard Module: 4 (12 Hours) Electronic Payment System (EPS): Introduction, types, methods, Net Banking E-Security: Introduction, Introducers, Cryptography,Hacker, Secure Electronic Transaction (SET), SecureSocket layer (SSL), E-Commerce Act, VPN Module: 5 (12 Hours) M-Commerce Technologies: Network Technologies,Mobile Devices, Service Development Technologies, MCommerceEnabling Standards Text Books:

1. E-Commerce, C S V. Murthy, Himalaya Publishing House 2. Mobile Commerce, Paul May, Cambridge University Press.