Syed Zaeem Hosain Edgard Sammour Chief Technical … March 12 Final Presentations.pdf · network...

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Grid modernization is a "mission critical" initiative for the Utilities industry. Many electric distribution utilities are deploying distribution automation applications as part of their grid modernization strategies to improve reliability, efficiency, asset utilization and performance of the power delivery system. The success of the distribution automation applications, however, depends on a highly reliable and secure network that can support low latency transmission of messages to make decisions in near real-time. Learn about the key distribution automation challenges and how General Electric (GE) and Aeris Communications help the Utility industry address these challenges. GE COMPANY CONFIDENTIAL 1 March 12, 2015 Edgard Sammour Sr. Product Manager GE MDS Wireless Syed Zaeem Hosain Chief Technical Officer Aeris

Transcript of Syed Zaeem Hosain Edgard Sammour Chief Technical … March 12 Final Presentations.pdf · network...

Grid modernization is a "mission critical" initiative for the Utilities industry. Many electric distributionutilities are deploying distribution automation applications as part of their grid modernization strategies toimprove reliability, efficiency, asset utilization and performance of the power delivery system. Thesuccess of the distribution automation applications, however, depends on a highly reliable and securenetwork that can support low latency transmission of messages to make decisions in near real-time.Learn about the key distribution automation challenges and how General Electric (GE) and AerisCommunications help the Utility industry address these challenges.

GE COMPANY CONFIDENTIAL 1March 12, 2015

Edgard Sammour

Sr. Product ManagerGE MDS Wireless

Syed Zaeem Hosain

Chief Technical OfficerAeris

Imagination at work.

Edgard Sammour, GE MDS Wireless, Sr. Product [email protected]

Strategies to Transporting Utility Distribution Applications Reliably

Distribution Automation Industry Drivers

Utility Distribution Automation brings visibility into the distribution grid. It allows maintenance and remedial actions to be done quicker and more efficiently to improve reliability and reduce downtime.

Drivers for Distribution Automation

GE COMPANY CONFIDENTIAL 3

� Revenue Optimization by Improving Grid Uptime

� Aging Grid Modernization

� Government Initiatives for Renewables/Distributed Generation (2020)

� Power Quality

� Grid Stability

Network Requirements for DA Applications

Application Latency Determinism Bandwidth Security

AMI Minutes Low Low Low/Medium

DA SCADA 2+ seconds Low Low High

DA Monitoring <2 minutes Low Medium Medium

DA Protection <50-100 msec Medium Low High

DG SCADA <2+ seconds Low Low High

GE COMPANY CONFIDENTIAL 4

DG SCADA <2+ seconds Low Low High

DG Protection <50 msec Medium Low High

DA Wireless Technologies Summary

Technology Type Latency Throughput Availability Range Topology

Wi-FiPrivate

Standards Based

Low 100’s of Mbps Medium, prone to interference

< 1 mile P2P, P2MP, Mesh

802.15.4x/6LowPAN

PrivateStandards

Based

High <250Kbps High Hundreds of meters

Mesh

LPWAPrivate Very High in 100’s of bps Medium Tens of

milesP2MP

WIMAXPrivate/Public

Standards Low <30Mbps Very High <15 miles P2P, P2MP

GE COMPANY CONFIDENTIAL 5

WIMAX Standards based

LicensedNarrowBand

Private High <120Kbps Very High < 60 miles P2P, P2MP

Unlicensed FHSSBroadband

Private Low 1 to 10’s of Mbps High with Mesh or dual uplinks

< 30 miles P2P, P2MP, Mesh

Carrier CellularPublic/Private

Standards Based

Medium (3G)Low (4G/LTE)

10’s of Mbps Best Effort, Low < 15 miles P2MP

M2M/MVNO Cellular

Public/PrivateStandards

Based

Medium (3G)Low (4G/LTE)

10’s of Mbps High with carrier failover (Aeris)

< 15 miles P2MP

Considerations for Picking a Solution

ConsiderationsTier 1 Carriers

3G/4G/LTE

MVNO/M2M (Aeris)

3G/4G/LTE

PrivateNarrowband

PrivateUnlic. Broadband

CAPEXCapital Cost

Minimal� Modem/Enclosure

Minimal� Modem/Enclosure

Can be significant� Modem, Antenna, Enclosure� AP Towers/Backhaul infra� IT Infra at control center

Can be significant� Modem, Antenna, Enclosure� AP Towers/Backhaul infra� IT Infra at control center

OPEXOperation Cost

Costly:� $15’s to 30’s

/month/device

Cost Effective:� $1’s to 10’s

/month/device

Spectrum Lease/Cost� Spectrum cost$$� Site Maintenance� AP/Backhaul/IT Maint.

No Spectrum Fees� Site Maintenance� AP/Backhaul/IT Maint.

Operation & Net Management

Easy� Carrier managed� M2M/Cloud device

managers

Easy� Carrier managed� M2M/Cloud device

managers

Complex� Customer manages network

Complex� Customer manages network

BestBetterGood

GE COMPANY CONFIDENTIAL 6

managers managers

Cyber SecurityGood� Use APN/VPN/DMNR� Use firewalls

Good� Use APN/VPN/DMNR� Use firewalls

Better� Proprietary networks� Use VPN/Firewalls

Better� Proprietary networks� Use VPN/Firewalls

Network Availability

At Mercy of Carriers� Shared network� No SLAs

� Best w MultiCarrierfailover (Aeris)

Best� More reliable than cellular� More control over SLA

Better� Prone to interference� Higher Availability with Mesh or

Dual uplinks

LatencyGood� < 50 msec 4G/LTE� < 400msec 3G

Good� < 50 msec 4G/LTE� < 400msec 3G

Good� > 100 ms with Narrowband

Best� < 5msec with GE MDS Orbit

900Mhz

BandwidthBest� 10’s of MBps

Best� 10’s of MBps

Low� Tens of Kbps� 64-QAM > 100Kbps

Depends� 1+Mbps if proprietary

RangeGood� 2-15 miles

Good� 2-15 miles

Long Range� 30-60 miles LOS

Long Range� 30+ miles LOS

CoverageDepends� Good in cities/urban� Usually weak in rural

Depends� Good in cities/urban� Usually weak in rural

GoodEasily extends into rural

GoodEasily extends into rural

Application 1 Server

Application 2 Server

Application 3 Server

Network 1 Network 2 Network 3Converged NetworkCellular or Private

Or BOTH

RF Link RF Link RF Link

WAN Side:� Ethernet� RF Mesh (future)� 4G LTE� 3G Global � 900MHz unlicensed

Legacy Purpose-Built Networks Modern Converged Networks

Application 1 Server

Application 2 Server

Application 3 Server

PrimaryRF Link

BackupRF Link

Legacy vs Modern Converged Communications

GE COMPANY CONFIDENTIAL 7

� Dedicated network per application� Point to point, no flexibility� Mostly proprietary protocols� Different RF technologies meant different vendors� High cost of maintenance, operation� Low capabilities`� Low security

� Support for diverse network media technology including cellular, licensed, unlicensed, Wimax, Ethernet, Serial etc…

� Advanced QoS allows a single-box-solution for a mix of applications of different criticality

� Combined switching and routing between any interfaces allows for a variety of deployment scenarios

� Single platform, multiple deployment architectures� Highly secure communications with VPN and firewalling

RF Link RF Link RF Link

Modem Modem Modem

Access Side:� Secure WiFi� Fast Ethernet� Serial (Modbus)� Bridging� Routing

� 900MHz unlicensed� Bridging� Routing

App 1 App 2 App 3

RF Link RF Link

Application 1 Application 2 Application 3

GE MDS Orbit

GE MDS Orbit MCR & ECR Features Summary

Orbit MCR Orbit ECR

GE COMPANY CONFIDENTIAL 8

Quality / Reliability

� Highly rugged hardware design� Built with IPC-610 Class 2� World class automated PCBA

manufacturing equipment� Automated Final Testing Suite� HALT& HASS Testing � ATEX approved for EU� IEEE 1613 , IEC 61850-3 � CSA Class 1, Div. 2, UL 508, UL 1604

compliant� EN 60079-0:2012, EN60079-15:2010

ATEX for EU� -40⁰ to 70⁰ C� Designed & Manufactured in

Rochester, NY

Networking Security & Management

� Stateful Firewall� IPSec VPN tunnel encryption� Secure boot � Digitally signed Hardware� Digitally signed Software� Signed (by customer) SW image� Magnetometer tamper detection/alert� AAA/RADIUS Authentication� Event logging, syslog/TLS� Secure management SSH, HTTPS,

SNMPv3� iPERF throughput diagnostic� GUI & Juniper-style CLI mgmt

Comms Flexibility

� Layer 3 routing capabilities� Layer 2 switching capabilities� Advanced L2-L4 Quality of Service

classification and policing� Concurrent bridging and routing across

NICs� ModBus RTU/TCP/UDP� Low latency IEC 61850 GOOSE Support� Serial/Terminal Server� PAT/NAT/NTP/DNS/DHCP etc…� Ethernet, RS232/485� USB console management

� 1 or 2 wireless NIC Cards� CDMA and GSM Cellular� High Perf 900 MHz Unlicensed� Licensed Narrow Band� WiFi with dual SSIDs� Support for Point to point, point to

multipoint and Mesh architectures on 900MHz ISM

� Variety of M2M deployment architectures

� Built to last from the ground up

� Hardened cast aluminum enclosure

� Industrial hardening and endurance

� Power: 10-60VDCConsumption: 4 watts average (20% duty cycle)3 watts in receive | 8 watts peak

� IEEE 1613 & IEC 61850-3 compliant

� CSA Class 1, Div. 2, UL 508, UL1604

� -40 to +70 Celsius operating temp

Industrial Hardening and Ruggedness

GE COMPANY CONFIDENTIAL 9

Ran over by Anthony’s TruckRan over by

a TruckShot at with a

12-gaugeLanded on pavement from a

100 feet vertical fallOrbit MCR-4G still

fully functional!

� Operates in the 902-928 MHz ISM Band

� Spreading method FHSS, DTS

� Occupied Bandwidth 152 to 1320 kHz

� Modulation 2, 4-level GFSK

� Configurable Data Rate:

� 125kbps, 250kbps, 500kbps, 1Mbps, 1.25 Mbps

� Long Range: > 30 miles depending on modulation & terrain

� Power Output: 20 dBm to 30 dBm in 1 dBm steps

� Number of Channels: 80

Security FeaturesAll Orbit OS’s security features including firewalling and IPSec VPN can be applied to the 900 MHz NIC card. In addition it supports the following added RF security features:

Three Security (Authentication) Modes

Orbit MCR NX915 Feature Overview

GE COMPANY CONFIDENTIAL 10

� Number of Channels: 80

� Multiple Topologies:

� Point-to-Point & Point-to-Multipoint

� Store-and-Forward tree, up to 8 hops

� Self-healing Mesh (non 15.4g compliant)

� GE’s patented intelligent MAC

� Configurable dwell time 10 to 300 msec

� Dynamic fragmentation

� Configurable channel blocking

� Error detection and retransmission

Three Security (Authentication) Modes

� None – Provide no device authentication or data privacy

� PSK – Use pre-shared key authentication protocol with passphrase

� EAP – Use encapsulated authentication protocol with certificates and AAA server

Three Data Privacy Choices

� …when the security mode is NOT None.

� None – No data privacy

� AES128-CCM – Protect data with 128-bit AES encryption using CCM mode

� AES265-CCM - Protect data with 256-bit AES encryption using CCM mode

Device Mode: Store and ForwardModem Mode: AutoNetwork Name: TestCell or

Backhaul

Cell or Ethernet

Or 900MhzBackhaul

900MHz Topologies: Self-Healing Secure Mesh

Device Mode: Access PointModem Mode: 1250KbpsNetwork Name: Test

Device Mode: Store and ForwardModem Mode: Auto

Device Mode: Store and ForwardModem Mode: Auto

Device Mode: Store and ForwardModem Mode: AutoNetwork Name: Test

Device Mode: Remote

Device Mode: RemoteModem Mode: 1250KbpsNetwork Name: Test

Device Mode: RemoteModem Mode: 1250KbpsNetwork Name: Test

Primary/Active PathPossible Backup Path

Best Available PathMethod Featured

Best Available PathMethod Featured

GE COMPANY CONFIDENTIAL 11

Architecture Characteristics:� The Orbit NX915 Mesh algorithm is proprietary and does not follow the 802.15.4 standard. However the benefit is that Orbit

has the freedom to achieve much higher throughputs compared to existing mesh standards by using dynamic fragmentation and allowing all tiers to communicate simultaneously. NX915 can run over the air RF Encryption using 256bit keys between any two Orbit MCRs for added security.

� Two methods of self healing are available:1. Best Available Path: Featured above, if SAF and REMOTE modem modes are set to AUTO, upon power up each would

scan channels looking for upstream SAF or AP nodes, and would run analytics to pick the path based on the most optimum RSSI and SAF depth. This calculation may take one and up to a few minutes depending on the size of the network. Upon synchronization, the algorithm runs again only when the signal to AP/SAF weakens or is lost.

2. First Available Path: If a Remote or SAF’s modem mode is set to a specific mode (e.g. 1250Kbps), they will synchronize to the first available/seen synchronization node (AP or SAF), despite the fact that it may not be the most optimum path. This mode is fast, and may bring the network up in seconds.

� Design Considerations: Use First Available Path method if you have a well designed network with predictable and strong failover paths. Use Best Available Path if there is unpredictability regarding RSSI or if the network has moving nodes in it.

Modem Mode: AutoNetwork Name: Test

Modem Mode: AutoNetwork Name: Test

Device Mode: RemoteModem Mode: AutoNetwork Name: Test

Carrier A4G/LTE/3GCDMA or GSM

Carrier AControl Center

• WiFi• Ethernet• Serial

OrbitCustomer Site 1

Cellular Carrier A

Private APN

Cellular Carrier B

Public Network

Internet

Customer Control Center

Redundant Mobile Carrier Uplinks Orbit MCR Uplink/Backhaul via a Dual Cellular Carriers, With Static Routing

GE COMPANY CONFIDENTIAL 12

Architecture Characteristics

� Flexibility: 4G LTE or Global 3G Global are both supported as simultaneous cellular uplinks. The 3G Global card also supports dual SIM for dual carrier support.

� Scalability: Architecture is scalable to virtually limitless CPE endpoints depending on VPN concentrators capabilities in customer data center or cellular carrier APN size

� Enhanced Security: Orbit’s embedded firewall enables secure IPSec VPN tunnels with 256 bit encryption between customer sites and data center in addition to stateful packet filtering.

� Uplink Redundancy: Orbit allows for Active/Active or Active/Standby (roadmap) uplink redundancy to same or different carriers. Redundancy achieved via routing. Additional site to site VPNs possible for up to 5 sessions per CPE.

Carrier B4G/LTE/3GCDMA or GSM Wireless connection

Secure VPN Tunnel

Public Network

• WiFi• Ethernet• Serial

OrbitCustomer Site

3G/4G cellular

Customer Control Center

Encrypted 900MHz Network

Cellular Carrier

Path 2Cellular

Redundant Uplinks: 900MHz and CellularOrbit MCR With Dual Uplinks: One Private via 900MHz, and one Public via Cellular Carrier

GE COMPANY CONFIDENTIAL 13

Architecture Characteristics

� Flexible Uplinks: Orbit can take part simultaneously of private 900MHz unlicensed networks as well as 3G/4G cellular networks for redundancy or load sharing purposes.

� Redundancy: Layer 3 static routing and/or Active/Active or Active/Standby configurations between cellular and private 900MHz can be used to create redundant uplinks and improve network availability

� OPEX Savings: In such a deployment, the 900MHz network could be used primarily and in the event of a failure the cellular network would be used as a backup in order to minimize data charges over the cellular network.

cellular Network

Wireless connectionSecure VPN Tunnel

Carrier Network

CarrierData Center

Internet

Optional IPSec VPN TunnelOn top of RF EncryptionR

ecl

ose

rP

&C

Re

ne

wa

ble

s P

rote

ctio

n

Converged Utility Field Area Network (FAN)

Orbit 900MHz AP

Cellular3G/4G

900Mhz

900Mhz

Orbit MCR-900

Orbit MCR-900

GE COMPANY CONFIDENTIAL 14

UtilityControl Center

Other Optional WAN Uplinks:Ethernet (to SONET/MPLS), Cellular, 900Mhz

Wireless connectionSecure VPN Tunnel

Field Area Network

AM

I C

olle

cto

r

Application Characteristics

� A converged FAN is a scalable access network that is capable of securely supporting multiple Distribution Automation applications with various SLAs and requirements

� A converged FAN requires an RF Access network that has bandwidth, security, low latency, QoS, and a variety of media access in order to enable the collapsing of multiple applications over a single RF infrastructure

� In this example, Orbit MCR900 acts as both the AP and remote in an 1.25Mbps 900MHz Point to Multipoint network with a range of up to 30 miles (clear LOS) and a strong arsenal of security and QoS policing features to ensure secure SLA delivery for applications.

Distribution Substation

AMI Mesh Network

Orbit MCR-900

Carrier Network

Utility Rural Assets:

VR, RS, CAP Banks, Switches,

Reclosers, DS

Nearest CellularUptake

UtilityControl Center

Automation of Rural Distribution Assets

Orbit MCR-900 Orbit MCR-900

SAF

Orbit MCR-900 SAF

Orbit MCR-900 Orbit MCR-900

AP

GE COMPANY CONFIDENTIAL 15

Network Range Can Be Extended to > 100 miles using Orbit’s Store & Forward

Application Characteristics

� Orbit’s 900MHz technology allows for higher RF sensitivity and gain and an extension of more than 30 miles between any two hops (based on terrain). Its Store-and-Forward technology allows for the daisy chaining of up to 8 Orbits to further extend the network deep into rural areas. Each one of those Orbits can then act as a leaf Access Point as required to further widen the area of coverage.

� Due to the half duplex nature of 900MHz ISM, the 1.25Mbps bandwidth of the Orbit will be split over the number of remote locations. The more remotes per 900MHz access point, the less bandwidth will be available. However the usage of efficient SCADA protocols such as DNP3 allows for a larger scalability for cost optimization.

Orbit MCR-900

TransmissionSubstation

CellularBackup

Ethernet-o-GRE

Large Scale Interlocking With Redundancy

Distribution DistributionSubstation

Primary 900MHz PathBackup 900MHz PathBackup Cellular Path

Orbit 900MHz Secure Mesh @ 1250Kbps

CellularBackup

Ethernet-o-GRE

CellularBackup

Ethernet-o-GRE

900Mhz primary

4G/LTE backup

IPSec VPNGREGOOSESCADA

IP/Other

bridged packets

GE COMPANY CONFIDENTIAL 16

Application Characteristics� An MCR Orbit 900 + Cellular network is built to provide redundant WAN access between utility substations for a variety of

applications including Large Scale GOOSE Interlocking, Distribution Protection, Control, VoIP, Physical Security, etc…� Orbit is configured to operate in a secure/encrypted 900MHz Mesh topology + Cellular backup to improve High Availability

through providing redundant paths over different network types.� We setup secure IPSec VPN tunnels between the sites (regardless of the underlying radio technology), over which we build

Ethernet-over-GRE tunnels to bridge the Layer 2 GOOSE protocol over the primary 900MHz network. Should the 900Mhz network fail, Orbit detects the loss of contact over a certain path and automatically switches to using a backup GRE tunnel over the cellular network.

� Security: RF layer encryption is enabled between all 900MHz mesh nodes. And additional IPSec VPN/Encryption is enabled on top for added security for both the 900MHz and cellular paths.

DistributionSubstation Substation

Relays(GOOSE)

SCADAGateway

Utility Distribution SubstationWith Centralized Protection LogicRenewables

Recloser

Orbit MCR-900

Orbit MCR

CellularBackup

CellularBackup

Ethernet-o-GRE

CellularBackup

Ethernet-o-GRE

IEC61850 DG Protection With Redundant Uplinks

GE COMPANY CONFIDENTIAL 17

Load

Recloser

Application Characteristics

� A digital IEC 61850 controller is located at the Distribution Substation (DS) providing distributed fault/line for downstream reclosers located at renewables sites. DG, Line faults, Under Frequency Load Shedding are examples of protection applications that may require < 100msec one way latency in a distribution setting.

� Using its high performance 900MHz MAC technology, Orbit can enable high speed and deterministic communication between the DS controller and the downstream controllers over ranges extending to > 30 miles (depending on terrains) between hops, with a latency tunable to less than 5msec one-way.

� Should the primary 900Mhz link go down, Orbit automatically switches over to a backup Layer 2 path using Ethernet-over-GRE-over-Cellular. Using 4G/LTE technology with the right antennas can ensure good cellular reception and latencies in the order of <50msec one way (Verizon, TX test).

Orbit MCR-900

BackupEthernet-

o-GRE

Smart Grids: Strategies to Transport Critical Utility Distribution ApplicationsCritical Utility Distribution ApplicationsMarch 12, 2015.

Syed Zaeem Hosain (“Z”). CTO & Founder, Aeris.

About AerisOverview

• M2M / IoT Services

• HQ in Silicon Valley, CA

• Services since mid-1990’s

Company

• Enterprises deploying M2M / IoT

• Connectivity to / from Devices

• Analytics � Business Actions

Our Customers

20#GEAeris4YOUtility

• Optimized M2M/IoT platform

• Connectivity to Application enablement

• Neo – Rapid M2M Deployment

Solutions

• 99.995% infrastructure reliability

• 190 countries, 3rd largest in US, 9th Globally

• 250 Million messages / day

The Numbers

Aeris Markets & ServicesServing many M2M / IoT markets

Ma

rke

tsM

ark

ets

Healthcare

Telematics

Consumer AutoM

2M

Pla

tfo

rmM

2M

Pla

tfo

rm Application Enablement

Connectivity Enablement

Provisioning / Activation

Real-Time Information

Ce

llu

lar

Ce

llu

lar

Global Services

500+ Carriers

21#GEAeris4YOUtility

Consumer Auto

Monitoring & Control

Point of Sale

Utilities

M2

M P

latf

orm

M2

M P

latf

orm

Alerts & Alarms

Billing & Reporting

Account-Level NOC Support

Device & IP Session Control

Data & Voice Connectivity

2G / 3G CDMA

and GSM

4G LTE

Utilities and Energy CustomersAeris customers are delivering cellular solutions in utility markets

Electricity Electricity & Gas& Gas

WaterWater

• Smart water meters

EnergyEnergy

• Solar panel

22#GEAeris4YOUtility

• Residential Metering

• C & I Metering

• Smart Grid Applications

• Smart water meters

• Usage billing and leak detection

• Municipalities

• Solar panel monitoring

• Electric Vehicle charging stations

• Alternative energy monitoring

Manage Devices,

troubleshoot and

Rapidly develop

and deploy M2M

Applications

Billing and

operational

systems for

flexible M2M

business models

Our Technology AdvantageFull Solution Stack

Connectivity Enablement PlatformConnectivity Enablement Platform

Application Enablement PlatformApplication Enablement Platform

AerCloudAerCloud

M2M BSSM2M BSS

App 1 App 2 App 3

23#GEAeris4YOUtility

Complete core

network

optimized for

M2M

troubleshoot and

control costs

across any

transport

business models

and operational

requirements

Support for all

technologies:

CDMA, GSM, LTECellular Connectivity ServicesCellular Connectivity Services

AerConnectAerConnect

M2M Core NetworkM2M Core Network

AerCoreAerCore

Connectivity Enablement PlatformConnectivity Enablement Platform

AerPortAerPortM2M BSSM2M BSSand OSSand OSS

The Aeris M2M PlatformThe Aeris M2M Platform

Optimized M2M InfrastructureCustom infrastructure elements

• Multiple Enhanced Service Selection mechanisms

• OTA management of Radio parameters

Optimized M2M Radios

Custom HSS, HLR, AC, SMSC, AAA, PCRF, etc.

24#GEAeris4YOUtility

• Granular setting of service and unique custom applications

• Custom policies for improved service control

Custom HSS, HLR, AC, SMSC, AAA, PCRF, etc.

• Customized plans to match customer business models

• Cross-plan pooling, auto-activation, auto-suspend, etc.

Flexible Billing and Real-time Reporting/Alerts

Key Capabilities Full stack from connectivity to content analytics

• Connectivity for data and control of utility equipment

• Secured access to devices operating in the network

AMR, AMI, and DA applications

AerCloud is transport-independent

25#GEAeris4YOUtility

• Connectivity-independent cloud data storage and analytics

• Fully configurable alerts and notifications for business actions

AerCloud is transport-independent

• Manage device provisioning, activation and billing status

• Debug devices, set thresholds, monitor device status

Portal access to Device Management

Data

Service and Performance

Enhancements

CustomNetwork Services

EffectiveMonitoring &

Support

Beyond Simple Data TransportAeris Services build on standard cellular

Ca

rrie

rsA

eris

26#GEAeris4YOUtility

Data Transport Services Automated

Device / Usage Management

CompleteDevice Traffic

Monitoring

Enhanced Security for

M2M devices

CustomizedFlexibleBillingC

arr

iers

Ae

ris

� Multiple Enhanced Service Selection methods

– Multiple carriers included in Aeris standard services

– Service choice based on signal strength vs. Carrier priority

� Remote and fixed devices benefit most

– Critical in marginal coverage areas or local condition issues

Coverage and ReliabilityEnhanced CDMA service coverage

Service and Performance

Enhancements

27

HomeCarrier Roaming

Carrier

Aeris Network

� Provisioning is distinct from Activation

– Devices can be live without recurring monthly charges

– Can “factory provision & on-air test” without triggering billing

� Detailed and Summary billing reports

– Detailed usage by Device provided in electronic format

BillingFlexible billing systems designed by Aeris

CustomizedFlexibleBilling

28

– Report Groups can provide summaries controlled by Customer

� Match rate plans to Customer needs

– Flexibility to match plans with Customer business models and use

– Pooling data use across Devices and Plans

� Flexibility to optimally match Customer business model

with operational costs

� Aeris Ops team monitors network 24/7/365

– Automated systems for monitoring network and performance

– Thresholds for service alarming are optimized for M2M traffic

� Personnel understand Customer applications

– Staff knows M2M Devices operate differently from handsets

SupportNeeds of Machine Devices differ from cellular handsets

EffectiveMonitoring &

Support

29

– Use data and filtering tools to rapidly respond to Customers

� Quick access to remote carrier staff

– Faster resolution of network issues

� Access to knowledgeable personnel for targeted support

for machine Devices and Applications

SummaryCellular is an extremely capable transport for Smart Grid applications

• Optimized for remote, multi-carrier transmission and control

• Cloud data analytics for business intelligence functions

Smart Grid Applications on Aeris Cellular

Reliable, Managed Service for Devices

30#GEAeris4YOUtility

• Reliability required for M2M devices for best performance

• Managed Device behavior within cellular network

Reliable, Managed Service for Devices

• Optimizes use of data – custom rate plans, pooling, etc.

• Usage alerts and automated device control

Control Cost with Optimized Plans & Alerts

Thank you!Thank you!

[email protected]

+1 (408) 557-1905, twitter: @AerisCTO, blog: www.aeris.com/blog

Questions?

You may submit a question through this web site through the Q&A box. Please address your questions to All Panelists which is the default setting in the Q&A box.

32March 12, 2015

Syed Zaeem Hosain

Chief Technical OfficerAeris

Edgard Sammour

Sr. Product ManagerGE MDS Wireless

Although the live event is over, you may access the webinar recording and PDFdownload of the slide deck anytime until September 12, 2015. The webinarrecording and downloadable slide deck will be available approximately 48 hoursafter the live event at www.m2mzone.com.

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33March 12, 2015

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