Syclo Mobile Conference: Opening Keynote
-
Upload
sap-mobile -
Category
Technology
-
view
894 -
download
3
Transcript of Syclo Mobile Conference: Opening Keynote
WelcomeJoe Granda, EVP Marketing
Goals for Attendees
• LEARNMORE ABOUT MOBILITY & OUR VISION
• CONNECTWITH COLLEAGUES
• EXPLORE NEW TECHNOLOGY
Copyright © 2012 Syclo LLC. All rights reserved
Platinum Sponsors
Copyright © 2012 Syclo LLC. All rights reserved
Gold Sponsors
Copyright © 2012 Syclo LLC. All rights reserved
Silver Sponsors
Copyright © 2010 Syclo LLC. All rights reserved 5
The Mobile Revolution is Now
Rich Padula, CEO
It’s Happening
You say you got a real solutionWell, you knowWe'd all love to see the plan”
‐ Revolution by The Beatles
“You say you want a revolutionWell, you knowWe all want to change the world
How Did We Get Here?
How Did We Get Here?
What Does This All Mean
Copyright © 2012 Syclo LLC. All rights reserved
Mobility Puzzle
Copyright © 2012 Syclo LLC. All rights reserved
That’s All Great If You Run SAP
Copyright © 2012 Syclo LLC. All rights reserved
Mobile Is Hot
• Key Growth Statistics:• Users• Smartphones• Tablets• Applications
Copyright © 2012 Syclo LLC. All rights reserved
Mobile Adoption Is Accelerating
Copyright © 2012 Syclo LLC. All rights reserved
Getting Smart
Smartphone Market per Quarter 2007 to 2012 Tremendous growth
100 million smartphones in Q1, 2011
150 million smartphones in Q1, 2012
Lots of Applications
9 billion downloaded applications in 2010
29 billion downloaded applications in 2011
Copyright © 2012 Syclo LLC. All rights reserved
Is This The Year of The Enterprise Tablet?
Enterprise tablet adoption will grow by almost 50% per year.
By 2015 mobile app development projects will
outnumber native PC projects by a ratio of 4‐to‐1.
The iOS and Android platforms will be adapted to meet
enterprise requirements and Windows 8 Tablets will hit the
market.
HUGE Growth in Tablets
Tablets Rule!
The introduction of Quadcoreto tablets, 4G, Cloud Computing and the continuous adoption of
HTML5 will make the tablet even more integrated into the
work environment.
Copyright © 2012 Syclo LLC. All rights reserved
It’s All About The Apps
Copyright © 2012 Syclo LLC. All rights reserved
And It’s Not Slowing Down
NFC
And It’s Not Slowing Down
Voice
And It’s Not Slowing Down
Location
And It’s Not Slowing Down
Real Time Data
And It’s Not Slowing Down
Collaboration
And It’s Not Slowing Down
Mapping
And It’s Not Slowing Down
Augmented Reality
And It’s Not Slowing Down
3D Visualization
And It’s Not Slowing Down
User Experience
“Wouldn’t it be cool if you could…”
Copyright © 2012 Syclo LLC. All rights reserved
“Wouldn’t it be cool if you could…”
Copyright © 2012 Syclo LLC. All rights reserved
“Wouldn’t it be cool if you could…”
Copyright © 2012 Syclo LLC. All rights reserved
Possible vs Practical
Copyright © 2012 Syclo LLC. All rights reserved
Financial Portfolio Approach To Mobile
• Should be like you saving for retirement• Balanced Mobile Portfolio• Quarterly Investments Financial Portfolio Technology Inflation
• High Risk vs Low Risk Investment Strategy
Copyright © 2012 Syclo LLC. All rights reserved
Financial Portfolio Approach To Mobile
• Should be like you saving for retirement• Balanced Mobile Portfolio• Quarterly Investments Financial Portfolio Technology Inflation
• High Risk vs Low Risk Investment Strategy
Copyright © 2012 Syclo LLC. All rights reserved
A Competitive Edge
Your Mobile Portfolio
• Begin with the end in mind• Risk Preferences & Timelines• Financial Portfolio Components:
• Cash• Stocks• Bonds
• Series of Investments
Mobile Application Areas
• Complex• EAM• Field Service• Sales• Inventory• Delivery
Copyright © 2012 Syclo LLC. All rights reserved
• Productivity• Approvals• Dashboards• Travel & Expenses
• Timesheet
• Consumer• Mobile Banking• Account Management
• Insurance Claims
Example: Utilities
Copyright © 2012 Syclo LLC. All rights reserved
• Complex• 50%
• Productivity• 30%
• Consumer• 20%
Example: Banking
• Complex• 20%
Copyright © 2012 Syclo LLC. All rights reserved
• Productivity• 40%
• Consumer• 40%
Mobile Application Areas
Copyright © 2012 Syclo LLC. All rights reserved
• Core Applications
• New or Additional Business Processes
• User Experience & New Technologies
Application Roll‐Out
In Products
Working Prototype
Concept
End Result
Copyright © 2012 Syclo LLC. All rights reserved
Utility Company
Complex Productivity Consumer
Core 35% 10% 5%
New BusinessProcess
10% 15% 5%
User Experience
5% 5% 10%
Maximizing Your Return
• Applications• User Experience• Developer/Designer Productivity• Administration
Copyright © 2012 Syclo LLC. All rights reserved
Applications
• Complex to Consumer• Variety of Devices • Configurable without Custom Code• Same Business Logic across all Devices
Copyright © 2012 Syclo LLC. All rights reserved
User Experience
Developer/Designer Productivity
Copyright © 2012 Syclo LLC. All rights reserved
Developer/Designer Productivity
Base Product Common Workflows: Work Orders, Service Orders,
Sales, Inventory, etc… Out of the box ready to deploy
Add one or more Components Meter Management Crew Management Address Customer Service Calibrations Trunk Stock
Copyright © 2012 Syclo LLC. All rights reserved
Administration
Copyright © 2012 Syclo LLC. All rights reserved
We Will Deliver…..Fast
In The UI Of The Beholder
Copyright © 2012 Syclo LLC. All rights reserved
In The UI Of The Beholder
Copyright © 2012 Syclo LLC. All rights reserved
Bringing The Best Together
• Run‐Time Environments• Central Administration• SUP Management Console• Non‐Disruptive
Copyright © 2012 Syclo LLC. All rights reserved
Consolidation Of Technology
• Design Time Environments• Cross Platform • Native or Meta Driven• Full Range Client Support
Readying The Troops
Copyright © 2012 Syclo LLC. All rights reserved
Exciting Times
Exciting Times
Exciting Times
SAP Mobile Strategy – SMCSanjay J. PoonenPresident & Corporate Officer
@spoonen
July 11, 2012
Click here
© 2012 SAP AG. All rights reserved. 56
1. Juniper Research – “Mobile Apps Stores: Future Business Models & Ecosystem Analysis 2012-2016” – Feb 2012; 2. Juniper Research – “Mobile apps stores: future business models and ecosystem analysis 2012-2016” – Apr 2012; 3. Nielsen – “State of the Appnation – A Year of Change and
Growth in U.S. Smartphones” – Mar 2012
WW apps market in 2016 Mobile app downloads by 20162
Average # of apps per device
44b 41$52b
Surge in Mobile App Usage Worldwide
© 2012 SAP AG. All rights reserved. 57
$7.7b
$2.7b
2010 2015
Beyond telecoms, some of the most successful brands in the ranking – from Coca-Cola to Visa – have used mobile platforms and marketing strategies to ignite growth - Pierre Dupreele, SVP, Millward Brown Optimor
1. IDC; 2. Forrester – “Mobile Trends of “Fortune 500” Companies” – Jun 2012; 3. Custom Solutions Group – “Mobile in the Enterprise: The Gap Between Expectations and Expertise” - 2012
WW enterprise apps market1
of Fortune 500 plan to
implement mobile apps in 20122
of Enterprises lack mobile app developers3
80% 50%
“ ”
Yet..
Business Apps: Fastest Growing App Category on Appstore
© 2012 SAP AG. All rights reserved. 58
Enabling Mobile Web is Critical for mCommerce
95% of tablet web traffic comes from an Apple device.
1.Nielsen – “Digital Shopping: The Topline on Online” – Mar 2012 ;; 2. KPCB – “Global Internet Trends 2012” – May 2012, 3. Mobile+Positive – “Corporate Giants and their mobile sites” – Feb 2012
“ ”
of Shoppers lookup retailer’s site while
shopping1
44%of Global Web traffic originated from mobile
devices in May 20122
10%of World’s largest corporations that have enabled
mcommerce3
20%Yet only..
© 2012 SAP AG. All rights reserved. 59
The Growing Importance of Mobility
Gartner global CIO survey 2012, (2,336 CIOs)
CIO Technology Priorities 2012• More mobile devices• Growing demand for mobile apps for
employees and customers• Consumer and enterprise application
convergence• Rapid commercial and technical
change• Challenges of balancing strategy and
tactics• Growing synergy between mobile and
cloud
1 Analytics and BI2 Mobile technologies3 Cloud computing4 Collaboration5 Virtualization
© 2012 SAP AG. All rights reserved. 60
IMPRESSIVE: 29% of US Adults own a Tablet or eReaderUp from 2% less than three years ago
Source: Mary Meeker, KPCB, Internet Trends, D10 Conference
© 2012 SAP AG. All rights reserved. 61
INDIA: Rapidly Growing Mobile Internet Usage Surpassed Desktop Internet Usage in May, 2012
Source: Mary Meeker, KPCB, Internet Trends, D10 Conference
© 2012 SAP AG. All rights reserved. 62
What would you would give up for a week to keep your mobile phone?
Mobile is now an intrinsic part of life
Caffeine 55%
Exercise 54%
??? 33%
Brushing Teeth 22%
*Bersin & associates 2012
© 2012 SAP AG. All rights reserved. 63
Analysts Rank SAP as a leader in Enterprise Mobility
Mobility Report
“Mobile Device Management is Dead.Long Live Enterprise Mobile Management”
Winners Losers
SAP IBM
Antenna Oracle
Boxtone RIM
MDM is Dead – Long Live EMM!
Author: Chris Marsh | Co-Authors: Eugene SignoriniYankee Group, June 2012
Magic Quadrant for Mobile Application Development PlatformsAuthors: Bill Clark, Ian Finley, Song ChuangGartner, 26 April 2012 ID:G00230529
© 2012 SAP AG. All rights reserved. 64
Mobile moving to consumer-facing cloud-deployed apps
© 2012 SAP AG. All rights reserved. 65
SAP’s mobile portfolio – build, buy and partner strategyIndustry’s most comprehensive enterprise mobile portfolio
SAP/Sybase Build Ecosystem
Afaria Mobile Device Management
© 2012 SAP AG. All rights reserved. 66
B2E Apps
SAP’s mobile portfolio – build, buy and partner strategyIndustry’s most comprehensive enterprise mobile portfolio
SAP/Sybase Build Ecosystem
B2C AppsPartner
Banking Retail
Travel & Hosp
Media & Ent
Telco
Automotive
Afaria Mobile Device Management
Sybase 365 Messaging Infrastructure
SAP Mobility Platform Unified B2E + B2C Platform + Mobile Device Mgmt + Related Services
Industry LoB Analytics PartnerCustom
© 2012 SAP AG. All rights reserved. 67
B2E Apps B2C AppsPartner
Banking Retail
Travel & Hosp
Media & Ent
Telco
Automotive
Industry LoB Analytics PartnerCustom
Afaria Mobile Device Management
Sybase 365 Messaging Infrastructure
SAP Mobility Platform Unified B2E + B2C Platform + Mobile Device Mgmt + Related Services
SAP/Sybase Build Ecosystem
SAP’s mobile portfolio – build, buy and partner strategy1 Platform, 1,000s of Applications, 1M+ Developers
Mobility Development Tools/SDK
© 2012 SAP AG. All rights reserved. 68
SAP/Sybase Build Ecosystem
SAP’s mobile portfolio – also available in the cloud
B2EApps B2C
Apps
SAP Mobility Platform
Mobility Development Tools/SDK
© 2012 SAP AG. All rights reserved. 69
Recent SAP acquisition of Syclo provides a suite ofindustry-specific mobile applications
SAP Work Mgr by Syclo SAP Inventory Mgr by Syclo SAP Service Mgr by Syclo
Access to asset location, repair history, work order details, materials needed
CATS - time & attendance Guided workflow Capture all touches in SAP®
ERP
Speed receipt and back-order reporting to-and-from shipping/receiving
Perform physical and cycle counts quickly
Check availability of materials while on-the-job
Accept & distribute incoming materials by PO
Manage service orders and create confirmations
View, look up, update and transmit Record status, materials,
problems, actions, expenses, customer signatures and more
View all relevant customer data
SAP Rounds by Syclo
Take measurements and readings Historic standards and safe ranges Generate notifications on-the-spot Trend readings, points and
sequencesto avoid emergencies and outages
Download rounds by equipment typeor name
Automatic calculation of readings, limits, alerts and collection frequencies
© 2012 SAP AG. All rights reserved. 70
Sample Priority of Mobile Apps & Suites
Mobile Field Service & Asset Management
Mobile Retail Execution & Direct Store Delivery
Mobile Consumer Solutions Banking / Telco / Utilities / CP / Retail
CRM Mobile Suite
Content Mobile Suite
Healthcare Mobile Suite
Procurement Mobile Suite
Mobile Travel and Expense Management
Productivity Mobile SuiteConfigurable / Extensible WorkflowHCM / FIN / SCM
Mobile BI/Analytics
© 2012 SAP AG. All rights reserved. 71
Food company – SAP image libraryMobile Sales
© 2012 SAP AG. All rights reserved. 72
Consumer Products Company
© 2012 SAP AG. All rights reserved. 73
Luxury Italian Fashion House
© 2012 SAP AG. All rights reserved. 74
Manufacturer of Sunglasses
© 2012 SAP AG. All rights reserved. 75
US Census
LookBook
© 2012 SAP AG. All rights reserved. 78
Mobile Banking
© 2012 SAP AG. All rights reserved. 79
© 2012 SAP AG. All rights reserved. 80
© 2012 SAP AG. All rights reserved. 81
SAP’s vision for Mobile Management Millions devices – Billions Apps / Docs – Trillions “things”
Reach
Ric
hnes
s
© 2012 SAP AG. All rights reserved. 82
Vision: “Internet of Things” (aka Machine-2-Machine)
Smart House
REQUIRESCloudBig DataMobile
SmartVending Smart Equipment
Smart AutomobileSmart Logistics
Smart Cities
DEMOS
© 2012 SAP AG. All rights reserved. 84
SAP Store for Mobile AppsDiscover, evaluate, buy and deploy mobile apps from SAP and Partners
Visit store.sap.com/mobile or scan these QR codes:Apple iOS Android
SAP Enterprise Ready App Store: Over 70+ mobile apps from SAP and certified
apps from partners
Support for enterprise buying and evaluation processes
Ability to search, browse, download, and deploy applications
In product discovery – access SAP Store via Afaria
Availability via SAP Store website and on device
© 2012 SAP AG. All rights reserved. 85
Why SAP for Enterprise Mobility?
Consumer-grade usability
A robust platform for mobile apps
Packaged apps that are customizable
Industry relevance
Development tools
SAP Store for mobile apps
Implementation services
Hosted services
Partner ecosystem
Thank you.Sanjay J. PoonenPresident & Corporate Officer
@spoonen
CSC Proprietary and Confidential
MOBILITY: THE VOICE OFTHE ENTERPRISE CUSTOMER
Jim CookPresident , CSC Business Solutions & Services
Sector
July 11, 2012
88
A World Leader in IT Transformation
$16B global IT services powerhouse$16B global IT services powerhouse
Ranking 162 on the Fortune 500Ranking 162 on the Fortune 500
98,000 employees worldwide, operating in more than 90 countries and 60+ delivery centers98,000 employees worldwide, operating in more than 90 countries and 60+ delivery centers
Global alliances with 100+ best-of-breed partnersGlobal alliances with 100+ best-of-breed partners
Perennial Gartner Magic Quadrant LeaderPerennial Gartner Magic Quadrant Leader
50+ year track record of client service excellence50+ year track record of client service excellence
2,500 enterprise clients 2,500 enterprise clients
The Company
89
Services
Capabilities
Health ServicesFinancial Services Tech/Consumer
Chemical, Energy & Natural
Resources Manufacturing
Enterprise Transformation
Office of Innovation Talent
Tools andMethodologies
Partner Ecosystem
Applications Networks End UserPlatformsService Desk
Indu
stry
Exp
ertis
eB
usin
ess
Ser
vice
sTe
chni
cal K
now
ledg
e
Public Sector
Global Delivery
Big Data / AnalyticsBig Data / Analytics
Application Rationalization and ModernizationApplication Rationalization and Modernization
Virtualization Services (data center and end user)Virtualization Services (data center and end user)
CybersecurityCybersecurity
Mobility EnablementMobility Enablement
OUR TRANSFORMATION FOCUSWe Deliver End-to-End Enterprise Transformation Services
Cloud EnablementCloud Enablement
The Company
90
The Story of Three Partners …Our Alliances
91
The Story of Three Partners …Our Alliances
92
The Story of Three Partners …Our Alliances
6+ years CSC and Syclo in partnership6+ years CSC and Syclo in partnership
Global agreement that offers joint CSC-Syclo solutionsGlobal agreement that offers joint CSC-Syclo solutions
CSC selected Syclo as worldwide component of Mobile Worker solutionCSC selected Syclo as worldwide component of Mobile Worker solution
CSC’s GreenGrid solution is built on Syclo’s Agentry CSC’s GreenGrid solution is built on Syclo’s Agentry
Working together on CSC’s Field Tech 360 solutionWorking together on CSC’s Field Tech 360 solution
CSC’s Global Team of skilled Syclo resources is expandingCSC’s Global Team of skilled Syclo resources is expanding
93
What was CSC’s reaction when SAP and Syclo decided to join forces?
It’s About Time!Congratulations!
Our Alliances
94
CSC has Delivered 200+ Mobility Projects, Manages 180,000+ Mobile Devices, Over 1M Downloads from Apps Stores …
CSC Mobility Case Studies
… using a strong partner ecosystem
Our Mobility Experience
95
Email and Calendaring Are Table Stakes
• Employees will find a way to get email and calendar on their smartphones … with or without the help of IT
• This is a security priority! A secure remote access mechanism is required
While IT struggles to support the basics, the next wave of innovation has arrived: Mobile Enterprise Applications!
CSC Mobility Case StudiesWhat is CSC hearing from its customers?
96
Common Destination: The Mobile Enabled Enterprise
The Tail of Two Groups: Business and ITWhat is CSC hearing from its customers?
97
The Tail of Two Groups: Business and IT
Business People
I want my mobile apps, and I want them now!
BYOD?
IT Manager
Information Security?
Mobile Device Management?
Enterprise Mobile Apps Store?
Mobile Apps Management?
Application Integration?
Apple, Android, Blackberry, Windows?
I don’t want to wait 6 months for costly custom development
What is CSC hearing from its customers?
While the destination is the same, business and it concerns differ!
98
Business and IT Are Focusing on Different Levels of Maturity
• New Products & Services that Capitalize on Mobile• Examples: Pay-as-You -Go Insurance, &
Social Network Marketing
Distinctive“Market
Transformation”
Four Levels of Maturity
• Multiple Business Processes Transformed• Common Mobility Platform• Streaming & Location Aware Capabilities
Advanced“Process
Transformation”
• Basic Native Apps• Point Solutions• Both Customer & Employee
Foundational“Native Apps”
• Mobile Browsing• Basic E-commerce
Apps
Basic“Mobile Web”
Both perspectives are valid and can coexist
SustainableCompetitive Advantage
Market Advantage
Building Blocks to Success
At the Starting Gate
Business Is Focused Here
IT Is Positioning Here
IT Is Positioning Here
What is CSC hearing from its customers?
99
A Recipe for Future Proofing Your Mobility Efforts
• Survey the enterprise for mobility opportunities
• Pick 1 or 2 game changer or productivity applications that are impactful
Mobility Opportunity Prioritization
• Select a platform provider that delivers quickly on the initial app, but also supports future enterprise capability
• Deliver results fast, using 30-60 day iterations
Mobile Executives
Mobile Workers
Mobile Partners(Suppliers, Contractors, Customers)
Mobile Consumers
Mobile Managers
Sybase365 Apps
SycloApps
SUP Apps
SAP Preconfigured Solutions Accelerating Your Path to Value
• Work with a World-Class, Independent Global SI whose name starts and ends with a “C”
What is CSC hearing from its customers?
100
Let’s Talk About the What’s Coming NextWhat is CSC hearing from its customers?
101
Stakeholder Management/Change Management/Process Transformation
ManageTransformShape
Interest in Machine-to-Machine (M2M) Is Growing
End-to-End Solutions/Global Centers of Excellence
RFID
GPS
RTLSCSC OmniLocation CSC MobilityEdge
Enabling the Mobile Enterprise
Apple
Android
BlackBerry
Windows
HTML5
What is CSC hearing from its customers?
SAP
HA
NA