SYANDES Quiz # 3

Kim Stephen Neil Z. Berbano K31

Transaction Processing System (TPS) It is a type of process in which the

computer responds to the request of the user.

It requires interaction with whoever is going to use the system.

It involves collection, modification and retrieval of data.

Where is it being used?

TPS is used in large banks, credit card companies, and airline control policies among others.

Examples

ATM Airline Reservation Payrolls Credit card

Office Automation Systems (OAS) It refers to the integration of related

software to management information. Tackles electronic processors inside

computers and copy machines. Centered on automated processes inside

the office.

Where is it being used?

OAS is used typically inside offices to improve communication and integration among various departments.

Examples

raw data storage electronic data transfer management of electronic business

information

Knowledge Work Systems (KWS) It caters the specific needs in knowledge

level of companies. Give aid to knowledge workers who work

on providing significant and new information needed by the company.

Where is it being used?

KWS is used in companies that aim to organize work activity information to improve standards and protocols.

Examples

Knowledge work systems Computer design and manufacturing

Decision Support Systems (DSS) It is an information system designed to

improve business decision making. It is an interaction based system that is

used to gather information that is significant in making a choice.

Where is it being used?

DSS is used in companies that compile raw data, documents and knowledge to solve problems within its scope.

Examples

Data Analysis Systems Management Information Systems

Executive Support Systems (ESS) It turns data into reports that are

summarized. It could also predict a series of

performances in the next few months due to the inputted data within the system.

Where is it being used?

ESS is used in by executive level managers for quick reports across all departments in the company.

Examples

Billing Cost accounting Scheduling

Group Decision Support Systems (GDSS) It supports project collaboration through

tools and resources in the field of communication.

It advances and promotes participation within the group by streamlining information that are vital in giving support to a decision.

Where is it being used?

GDSS is used in projects that require group simulation and interaction through different types of protocol.

Examples

Think Tanks Meeting Spheres Electronic Brainstorming

Sources

http://www.webopedia.com/TERM/T/transaction_processing.html

http://www.studymode.com/course-notes/Knowledge-Work-System-991802.html

http://www.inc.com/encyclopedia/office-automation.html

http://www.informationbuilders.com/decision-support-systems-dss

http://www.webopedia.com/TERM/E/Executive_Support_System.html

http://www.techopedia.com/definition/27843/group-decision-support-system-gdss