Diver Provides TORM Unified Platform for Reporting, Analysis and Distribution of Information

About TORMFounded in 1889, and is one of the most appreciated names in international shipping.

TORM is the world’s largest operator of product tankers, with a fleet of nearly 100 vessels. The fleet contains highly sophisticated ships, equipped with double hulls, meeting the modern world’s strict safety and environmental standards.

TORM is also an experienced player in bulk commodity trade.

The vessels are operated mainly through pool cooperatives with other major shipping companies, who share TORM’s demands on safety, environmental responsibility and customer service. The pools are managed by TORM’s HQ in Copenhagen.

TORM’s Operating Segments

Product Tankers

Product tankers are vessels, carrying “clean products” (refined oil products like Jet-fuel, Gasoline, and Naphta - a terpentine product used in the plastic industri, producing plastic.

The Tanker Division is divided into 3 segments, MR (medium range), LR (long range) and LR2 (long range 2) vessels. TORM services customers together with the pool partners, and operates 30 of its own vessels in the pool. The Pool partners contribute an additional 40+ vessels

Bulk Carriers

The bulk carriers transport many differ-ent dry cargos, such as iron ore, coal, grain, and others. In this segment the company owns 5 ships and manages a number of chartered vessels.

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TORM Before DiverBefore implementing Diver, TORM experienced the following issues:

1. Each of the departments within TORM had their own applications and information systems (read excel sheets and local report generators). The Company did not have any focus on matching data from one system to another or using cross departmental information throughout the company.

2. The company consists of close to 100 different legal entities in the ERP system, many of these entities being individual ships. Before Diver TORM had a very difficult time consolidat-ing all of the companies’ financial and operation data.

3. Problems with multiple excel spreadsheets updated at different times by different people. There was no one version of the truth.

TORM After Diver1. A unified system for reporting, analysis, and distribution of information

2. Many unique applications, including:

Voyage Sheet - Tracks how many days ship in voyage, how many days at port, cost of freight, cost of port expenses, schedule, route

Position Report – tracks exact GPS coordinates of all ships in the world and route in-formation, especially important for people in chartering division (if a ship is near a port with a more valuable cargo, they will reroute, unload and reassign ships, in order to maximize revenue)

Accounting and Financial Reporting - lists of all port expenses; commission self vs. partners vs. brokerages; budget vs. ship performance; commercial waiting days (days a ship is waiting in port for scheduled freight to arrive)

Technical Reporting and Management

Reporting of Actual vs. Budget/Estimates on each vessel, pertaining to the technical management. Drill down to scanned documents (url), also through Citrix via Diveport or ProDiver. Used by HQ as well as our site offices at Singapore, Tokyo, Hamburg and Houston.

Pool Cooperative Management – Supports the detailed reporting necessary to support a fleet of vessels owned by many different companies; pool points assigned by age and risk factors of vessels; record of the finances involved with all ships

And Many Others…

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TORM Screenshots

TORM Tanker Divebook

Voyage Sheet

Vessel Technical Overview Dashboard

Technical Costs by Vessel Dashboard

Commodities Analysis

Lifting Report

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