Survey
2
Your Feedback Is Important For Us ! We are always very keen to receive your reviews on services we provide. The feedback you give allows us to continuously adapt new techniques to suit better to the needs of our customers. We would really appreciate if you could spare a few minutes filling this form it would really help us to improve our quality of services. 1. How would you rate your overall satisfaction with us? • Very satisfied • Somewhat satisfied • Neutral • Somewhat dissatisfied • Very dissatisfied 2. How likely is it that you would recommend us to a friend/colleague? • Very likely • Somewhat likely • Neutral • Somewhat unlikely • Very unlikely 3. Please rate us on the following attributes: Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Customer service Professionalism Quality of products/ser vices Customers’ needs Sales staff Price 4. How friendly is our staff? Extremely friendly Very friendly Moderately friendly Slightly friendly Not at all friendly 5. How comfortable did you feel discussing about the specific issue with our staff? Extremely comfortable Very comfortable Moderately comfortable Slightly comfortable
Transcript of Survey
Your Feedback Is Important For Us !
We are always very keen to receive your reviews on services we provide. The feedback you give allows us to continuously adapt new techniques to suit better to the needs of our customers. We would really appreciate if you could spare a few minutes filling this form it would really help us to improve our quality of services.
1. How would you rate your overall satisfaction with us? • Very satisfied • Somewhat satisfied • Neutral • Somewhat dissatisfied • Very dissatisfied
2. How likely is it that you would recommend us to a friend/colleague?
• Very likely • Somewhat likely • Neutral • Somewhat unlikely • Very unlikely
3. Please rate us on the following attributes:
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Customer service
Professionalism
Quality of products/ser vices
Customers’ needs
Sales staff
Price
4. How friendly is our staff?
Extremely friendly
Very friendly
Moderately friendly
Slightly friendly
Not at all friendly
5. How comfortable did you feel discussing about the specific issue with our staff?
Extremely comfortable
Very comfortable
Moderately comfortable
Slightly comfortable
Not at all comfortable
6. How many of the objectives of the testing were met as per your requirement?
All of them
Most of them
About half of them
Some of them
None of them
7. Did our tester took too much time for {problem solving/bug removing/overall testing}, too little time, or about the right amount of time?
Much too much
Somewhat too much
Slightly too much
About the right amount
Slightly too little
Somewhat too little
Much too little
8. Did we implement the last minute changes as per your requirements?
All of them
Most of them
About half of them
Some of them
None of them
9. Can we have regular meeting of 5-10 minutes every week?
Yes
No
10. Are you receiving our email updates on regular intervals?
Yes
No
11. Do you have any suggestions for improving our services? ----------------------------------------------------------------------------------------
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